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Aventure Colombia

Aventure Colombia is a Colombian travel agency founded in 2007. A pioneer in this destination, the company specializes in adventure tourism, ecotourism, and community tourism. Aventure Colombia has offices in Bogota and Cartagena.

Featured trips & expertise

San Agustín Archaeological Park, Colombia
Off the Beaten Path in Southern Colombia - 14 Days

Go off the beaten path and discover the highlights of southern Colombia, from cultural treasures to diverse landscapes and stunning vistas. This two-week itinerary offers something for everyone. You'll go canoeing, hiking, and rafting in the wild beauty of lush tropics, explore the scenic Tatacoa desert, and see fascinating ancient pre-Colombian monuments. You'll also visit a coffee plantation, tour historic colonial towns, and learn to salsa dance.

 Wild Colombia: Hiking, Hot Springs, & Whale Watching - 10 Days
Wild Colombia: Hiking, Hot Springs, & Whale Watching - 10 Days

This 10-day trip provides an intimate glimpse into the wild heart of Colombia. On this trip, you'll explore the bustling metropolis of Medellín, experience traditional farm life of Manizales, relax in the tropical beauty of the Pacific Coast, and go whale watching off the shores of the Tribugá Gulf. While this is an active trip, the schedule allows for plenty of down time to relax or explore on your own.

Cerro Kennedy - 3 Days
Cerro Kennedy - 3 Days

Cerro Kennedy is an important mountain located in the foothills of the Sierra Nevada of Santa Marta, with the highest point being at an altitude of 3,100 meters above sea level. Covered by a cloud forest, it is home to hundreds of endemic and migratory birds. From the top of this important mountain, you can get an excellent view of the snowy peaks of Bolivar, Colon, Santa Marta and all the mountains that form the Sierra Nevada de Santa Marta.

The Lost City Trek - 5 Days
The Lost City Trek - 5 Days

Ciudad Perdida (or the "Lost City") is located in the heart of the Sierra Nevada de Santa Marta, a mountain range close to the Caribbean sea. Here, you’ll discover the past life of local indigenous people with their wooden houses and stone structures, including terraces and stairways.

The colorful streets of Cartagena
Cartagena City & Nature - Day Tour

In the morning, you'll follow the footsteps of famous pirates and discover the "Pearl of the Caribbean", a city rich in culture, diversity, exotic and heritage. Come evening, you'll journey to a local fishing village for a short canoe ride at sunset with great birdwatching as you're surrounded by nature.

Church of Santa Barbara in Barichara
Colombia's Central Andes and Coastal Tour - 9 days

After exploring the markets and culture of Bogota, head to the colonial town of Villa de Leyva, famous for its Salt Cathedral located 200 meters underground. Afterwards, enjoy the majestic views of Chicamocha Canyon before heading to Rosario Islands for a taste of the coast.

Recent Trip Reviews for Aventure Colombia

Discover colombia's great cities - 14 days, Colombia - Feb 22 - Mar 8, 2019

Traveler: Elba T. - Local specialist: Nathalie Clavel

Thank you Nathalie for your attention to detail and personable approach to organising our holiday. We had a fabulous time and have fallen in love with Colombia. The tour guides and transport alway arrived early or on time. A thank you to Laura who was able to help when you were off. She was well informed concerning our trip and able to assist when we had a concern. Our tour guide in Medellin deserves a special mention. Andreas was wonderful. Such a lovely young women. We would love to... read more

Thank you Nathalie for your attention to detail and personable approach to organising our holiday. We had a fabulous time and have fallen in love with Colombia. The tour guides and transport alway arrived early or on time. A thank you to Laura who was able to help when you were off. She was well informed concerning our trip and able to assist when we had a concern. Our tour guide in Medellin deserves a special mention. Andreas was wonderful. Such a lovely young women. We would love to return to Santa Marta and Cartegena. I would recommend the trek to The Lost City. The highlight of the trip. Once again thank you.

Nathalie Clavel, local specialist, responded to this review:

Hi Elba!
Thank you a lot for your comments! I am so glad you enjoyed Colombia and the Lost City trek, we will also pass the message along to Andrea.
You are welcome back at any time! We will be happy to help you discover more regions of the country!
Best wishes,
Nathalie

george

Discover colombia's cities & beaches - 8 days, Colombia - Mar 1 - Mar 9, 2019

Traveler: george m. - Local specialist: Natalia Rojas

Natalia was just awesome. She did an amazing job tailoring our whole trip and made sure we got to see the main highlights of Bogota, Medellin, Santa Marta and Cartegena . She was available at all times and accommodated all our requests. All our guides were very friendly, knowledgeable and made sure that we had the best experience from Colombia. Special shout out to our local tour guides Sharon, Eduardo and Juan.
Columbia is just incredible and vibrant, so much to see and experience; from sightseeing , hiking and relaxing beaches.

Natalia Rojas, local specialist, responded to this review:

Dear George.
Thank you for this feedback! It was a pleasure to plan this trip for you and to meet you here in Bogotá. You will be always welcome in Colombia.
Warm regards
Natalia

Colombia -- travel and logistics, Colombia - Feb 18 - Feb 24, 2019

Traveler: Steve L. - Local specialist: Natalia Rojas

Guides were excellent. Standouts were Manuel in Villa de Leyva, Sharon in Bogota and Leo in Bogota. Hotels were very good choices.

Natalia Rojas, local specialist, responded to this review:

Thank you for your feedback Steve!
It was a pleasure to be a part of the organization of your trip. I'm glad you enjoyed this beautiful country.
Warm regards from Bogotá
Natalia

Top 10 things to do with kids in bogotá, Colombia - Feb 27 - Mar 5, 2019

Traveler: Zita r. - Local specialist: Jess Weiss

Jess, our agent/local specialist has been amazing. Our trip was very last minute and had some special circumstances, yet Jess was on top of it. It was our first time in Colombia and we had not time to research much, so it was amazing to have KimKim's recommendations, and then Jess's guidance in booking things. Jess checked in many times to ensure everything was going well, she answered all my questions almost instantly, which given the last minute nature of the trip was very much... read more

Jess, our agent/local specialist has been amazing. Our trip was very last minute and had some special circumstances, yet Jess was on top of it. It was our first time in Colombia and we had not time to research much, so it was amazing to have KimKim's recommendations, and then Jess's guidance in booking things. Jess checked in many times to ensure everything was going well, she answered all my questions almost instantly, which given the last minute nature of the trip was very much appreciated, she was very patient and detailed and professional in all her communication. She even informed us about the schedule of some museums that we wanted to visit and could not do on the days we had a guide for.

The activities booked all worked out as planned. The guides and drivers were not only on time, but in most cases early. I traveled most of the time alone with my 7-year-old, therefore having this service was reassuring. While there have been some minor communication errors between the guides, their bosses, the agency, mostly about the timing of the activities (somehow most of them had earlier times than us) , all the guides and drivers were very flexible, accommodating and understanding. All the guides had excellent English. The private rides were in very comfortable and clean cars, with working seat belts (not a given in any Colombian taxis :)), and nice chatty drivers (if you speak Spanish). We also liked that we had the same guide for our entire stay in one location.

Raffael, our walking tour guide in Cartagena was great in giving us the lay-out of the old city center and it's history. The chocolate making activity at the Chocolate Museum was very educational and fun for both my child and me. Our guide there (I believe Nelson) was fantastic. The day trip to Playa Azul was nice, but I have been to nicer and quieter beaches that didn't require a 45-minute speed boat ride to it, so unless you are desperate for beach time, you can skip this activity. With that being said, my 7-year-old loved it, and Cartagena is surrounded by water, so it would be a tease not to go to the beach while there.

Mauricio, our guide in the coffee region, was the most fantastic guide one could ask for. He clearly loves what he does and is very good at it. He is very passionate and knowledgeable about nature and everything in the region. He was fun, flexible, accommodating and an endless source of information. We LOVED our hike in Cocora Valley, a must for anyone going to Colombia. We did the entire hike (almost 14 km long), and our 7-year-old was fine with it. It is a quite difficult and treacherous hike though, so I only recommend it to those in good physical condition. You must ride in a Jeep to it, a Willy, if you don't mind some minor discomfort. We loved it! The valley is simply gorgeous. We really enjoyed the coffee farm tour and visiting some of the villages in the region the next day.

We spent two days in Bogota with our guide Sharon. She was very knowledgeable about the places we visited and accommodating for our needs. We went to the local market which was very colorful, but nothing unusual for a European. The trip up Monserrate is a must while in Bogota. The view is gorgeous. We went on a walking tour of the Candelaria neighborhood, the Gold Museum, and the emerald row. Sharon was great at explaining everything we needed to know and in recommending great places to eat. We also visited the Botero museum (on our own, as it was closed the day we had a guide), and I think it is a must see while in Bogota.

Overall Colombia is great destination. The food is excellent everywhere. We felt safe everywhere. Our trip was unforgettable, and that is thanks to KimKim and Jess. There is no way I would have been able to plan such a trip and get so much out of it in short 7 days, even if it wasn't last minute. My only wish is to make the pricing of the activities more transparent, activity by activity, so we can decide weather some are worth it for us or not. Thanks everyone!

Jess Weiss, local specialist, responded to this review:

Hi Zita, thank you so much for taking the time to write a review. I am so glad you had such a fabulous time in Colombia, it's great to hear such positive comments about the country, its people and scenery. We really appreciate your comments. I will pass on your comments to the guides in each region. It was an absolute pleasure to help you plan your trip. We hope you come back! Thanks very much, all the best, Jess

Bogota, cocora valley, medellin and cartagena - 9 days, Colombia - Feb 3 - Feb 7, 2019

Traveler: Naomi N. - Local specialist: Laura Joy Bowman

We only booked a portion of our trip with Kimkim and overall it went well, but there were a few hiccups throughout that I thought would have been organized through the service. For instance, it said we had a coffee tour booked, but the hotel was unaware and there was no English tour guide. Also the driver we had to Medellin didn't know the address we were going to, despite me giving it to the service beforehand, meaning we had to turn the data on our phone.

Otherwise went smooth and all parties turned up on time! Our guide in the Cocora Valley was great.

Laura Joy Bowman, local specialist, responded to this review:

Hi Naomi,

Thank you very much for your review!

I'm very sorry about the two issues you encountered during your trip here, I have taken note of them and will be looking into what happened. Thank you for the feedback!

I'm glad you enjoyed your time in Colombia!

Joyce

A mix of culture, adventure and wildlife, Colombia - Feb 7 - Feb 28, 2019

Traveler: Joyce T. - Local specialist: Laura Joy Bowman

We had a truly memorable trip to Colombia. Clearly there are some internal communication issues with the Logistics Department at Aventura Colombiana but Laura was very quick to initiate action to try to resolve situations as quickly as possible.

Two guides that really stand out are Alejandro who took us on a bird watching expedition. Very knowledgeable and personable. We had a great time. And Gian who took us on a really relaxed and interesting city tour in Cali. The biggest... read more

We had a truly memorable trip to Colombia. Clearly there are some internal communication issues with the Logistics Department at Aventura Colombiana but Laura was very quick to initiate action to try to resolve situations as quickly as possible.

Two guides that really stand out are Alejandro who took us on a bird watching expedition. Very knowledgeable and personable. We had a great time. And Gian who took us on a really relaxed and interesting city tour in Cali. The biggest disappointment was the guide for the Corcora Valley. He was due to meet us at the hotel at 8.30 but didn't show up. Eventually we caught up with him at 9.30am in Salento by which time no jeeps were available. Not only did we make a late start because his failure to be in the right place at the right time but he then cut short the tour which meant we had 4 instead of 6 hours.

Laura Joy Bowman, local specialist, responded to this review:

Hi Joyce,

Thank you very much for your feedback!

I have taken good note of all your comments regarding the issues you encountered and also regarding Alejandro and Gian, I will let them know you enjoyed your tours with them!

I'm glad you enjoyed your time in Colombia!

Marcia

Colombia -- travel and logistics, Colombia - Feb 18 - Feb 24, 2019

Traveler: Marcia B. - Local specialist: Natalia Rojas

Natalia was superb. I initially indicated there would be about 10 people traveling and ultimately there were 17. She did an excellent job of structuring an itinerary (consisting of Santa Marta- Zipaquira- Villa de Leyva-Bogota-Medellin-Guatape-El Penol- Santa Elena) to accommodate my requests. She graciously and quickly accommodated every change as needed. She did a terrific job of planning the trip, choosing the hotels, securing the airline tickets, acquiring all the subcontractors,... read more

Natalia was superb. I initially indicated there would be about 10 people traveling and ultimately there were 17. She did an excellent job of structuring an itinerary (consisting of Santa Marta- Zipaquira- Villa de Leyva-Bogota-Medellin-Guatape-El Penol- Santa Elena) to accommodate my requests. She graciously and quickly accommodated every change as needed. She did a terrific job of planning the trip, choosing the hotels, securing the airline tickets, acquiring all the subcontractors, responding to inquires, and making adjustments as needed 'on the go'. She was totally accessible, even responding to What'sApp texts on Sunday morning during the tour, and immediately interfacing with bus drivers when there was confusion about their location.

Her choice of subcontractors for guiding and transportation was excellent. All of the vehicles were new or nearly new, and had ample space for all passengers and luggage. The 6 personable guides were always on time, spoke excellent English, and had a immense grasp of the history, culture, and noteworthy information of the locations we visited.

KimKim's pricing was very fair. It's 5% surcharge became somewhat confusing from time to time, and it's payment system for payments from multiple guests was somewhat clunky, but we managed to get it straightened out quickly and completely before the trip even started.

In summary, I would gladly recommend KimKim and Natalia to anyone who wanted a great travel planner and booking agent in Colombia.

Natalia Rojas, local specialist, responded to this review:

Marcia, thank you so much for letting me be a part of the organization of your trip and also for your feedback! We are very glad that you enjoyed the services offered and the beautiful destinations in Colombia. I hope you will come back to visit more regions in the country.
I wish you all the best for the future
Natalia.

Claribel

Bogota, medellin, and cartagena, Colombia - Jan 17 - Jan 28, 2019

Traveler: Claribel C. - Local specialist: Lisa Calabrese

Our experience using KimKim to book our trip to Colombia was amazing. It saved us time and made our trip run smoothly and painless.

Sharon was our guide in Bogota and she was very knowledgeable and gave us great recommendations for things to do or places to eat after our tours were over. We really enjoyed the trip up to Monserrate and eating the delicious food in Paloquemao market.

Juan Carlos was our guide for 2 days in Medellin and we had a great time. He went above and beyond and... read more

Our experience using KimKim to book our trip to Colombia was amazing. It saved us time and made our trip run smoothly and painless.

Sharon was our guide in Bogota and she was very knowledgeable and gave us great recommendations for things to do or places to eat after our tours were over. We really enjoyed the trip up to Monserrate and eating the delicious food in Paloquemao market.

Juan Carlos was our guide for 2 days in Medellin and we had a great time. He went above and beyond and added in a few stops between our tours to show us more of the city.

In Cartagena we had a great guide who answered all our questions and even took us to a grocery store when we needed to grab a few items.

We are already set up with kimkim to book our next vacation to South Africa, we hope that we get the same great service we received from all the ladies in Colombia from kimkim.

Trip to colombia, Colombia - Jan 2 - Jan 16, 2019

Traveler: Stacey B. - Local specialist: Natalia Rojas

Natalia did a wonderful job planning our trip to Colombia. She worked with me to ensure that I had the accommodations and tours that I wanted. We loved all our tour guides. Everyone was on time and super friendly. We loved our hikes, coffee tour, and bird watching. Thanks for a great trip!

Natalia Rojas, local specialist, responded to this review:

Dear Stacey, thank you for letting me be a part of the organization of your visit to Colombia. I hope you had so much fun with your daughter and you keep wonderful memories for the future.
Do not hesitate to talk about Colombia around you, giving the beautiful image it deserves.
Best wishes
Natalia

Colombia, Colombia - Dec 16 - Dec 29, 2018

Traveler: Tayfun S. - Local specialist: Natalia Rojas

Natalia at kimkim helped us with our 8 day Columbia itinerary,
that consisted of 3 days at Tayrona National Park, 2 days at Cartegena, and 3 days at Salento.
All hotels, activities, and ground transportation was arranged by Natalia.
Everything went perfect. Drivers were always on time and helpful. The hotels, while not very expensive, were perfect. (Boutique hotels that were perfect value for money).
We were especially impressed with the guides for our Cocora valley hike (full loop at 7 hours) and Tayrona hike (9 hours). Overall, we were very happy with the value we received.

Natalia Rojas, local specialist, responded to this review:

Hello Tayfun,
Thank you for these valuable comments! I'm happy you have enjoyed this beautiful country.
Do not hesitate to talk about Colombia around you giving the beautiful image it deserves.
Regards from Bogotá
Natalia

Trip to colombia, Colombia - Dec 26 - Jan 6, 2019

Traveler: Damon H. - Local specialist: Natalia Rojas

Overall a great experience, we really enjoyed Colombia. We were in Bogotá, Medellin and Cartagena and they all were worth the visit. We had very good guides in Bogotá and I think we should have stayed longer. Our guide in Medellin (day trip to Guatapé) was really good too, he really was engaging. If I were to do it again I would arrange more guided trips with kimkim in Medellin. The last guide we had was in Cartagena and a tour of the city, our guide here was not the best guide, while... read more

Overall a great experience, we really enjoyed Colombia. We were in Bogotá, Medellin and Cartagena and they all were worth the visit. We had very good guides in Bogotá and I think we should have stayed longer. Our guide in Medellin (day trip to Guatapé) was really good too, he really was engaging. If I were to do it again I would arrange more guided trips with kimkim in Medellin. The last guide we had was in Cartagena and a tour of the city, our guide here was not the best guide, while she was personable, her English was hard to understand and she spoke very softly making it almost impossible in the city to hear what was being said.

Our transfers were always extremely professional, on time with only the best and most comfortable transportation for our family. I will travel again using kimkim to help me make the arrangements. I would highly recommend Colombia to other families. My kids are aged 8, 10 and 12 and together with my wife we had the family adventure that we wanted.

Natalia Rojas, local specialist, responded to this review:

Hello Damon
Thank you for this review! I'm really happy that you enjoyed your trip and your family will keep great memories of this adventure!
Do not hesitate to talk about Colombia around you giving the beautiful image it deserves.
I wish you the best.
Natalia

Trip to colombia, Colombia - Dec 23 - Jan 6, 2019

Traveler: Jenny B. - Local specialist: Jess Weiss

Jess was very helpful in planning the trip and made all the changes we wanted. Laura took over and was super helpful when we needed to make a couple of changes part way through the trip. She was quickly responsive over What's App which made it much easier for me to communicate with her than through email. At one point we needed to go to the hospital and Laura arranged private transport for us at the last minute from Taganga to Cartagena and found out hospital recommendations for us which was... read more

Jess was very helpful in planning the trip and made all the changes we wanted. Laura took over and was super helpful when we needed to make a couple of changes part way through the trip. She was quickly responsive over What's App which made it much easier for me to communicate with her than through email. At one point we needed to go to the hospital and Laura arranged private transport for us at the last minute from Taganga to Cartagena and found out hospital recommendations for us which was very helpful, especially when we were stressed out about the situation.

Rio Claro was terrific, we loved everything about it. The activities there were also crazy cheap (like 8 USD to go rafting!)

The Los Nevados Trek was beautiful and incredible. Highly recommend this trek. I would not recommend the guide that we got though. He was nice enough but didn't interact with us much and was not a great guide. He didn't bring very good food, had a water filter that was not appropriate for group use (small in-line water filter for himself), and told us the water was fine to drink "because it didn't look that dirty." (even though he was filtering his own water and the other guides for other groups were like "do NOT drink the tap water! It's definitely not safe to drink!" We were fairly cold at night. I would have liked to bring my own water filter and a sleeping bag in hind sight. (I was told we didn't need them.) Also, there was an error with the pick up for the trek in the morning. We were told 10 am by the travel agent and got picked up at 5 am by the guide. (Something to work out for the future.)

The transportation arrangements were invaluable with private transport.

Jess Weiss, local specialist, responded to this review:

Hi Jenny,
Thanks very much for the review and your comments, we will take them into account for the future. I'm so glad you enjoyed the trip otherwise though. It was a pleasure to organise it for you.
All the best,
Jess

Mrudula

Medellín, zona cafetera & cartagena - 10 days, Colombia - Dec 24 - Dec 31, 2018

Traveler: Mrudula D. - Local specialist: Nathalie Clavel

We had a fantastic trip to Colombia over the 2018 winter holiday break. For a family of four, Nathalie Clavet helped personalize and customize our Colombia trip experience and provided a multitude of options for us to select from as we were in the planning stages. While in Colombia, Nathalie and her colleague, Mathilde, took care of us, checking in and were available to help us with any additional questions. Thank you Nathalie! My family and I really had a memorable time in Colombia and we can't wait to visit again!

Nathalie Clavel, local specialist, responded to this review:

Hi Mrudula, thank you for your feedback!
It was my pleasure to plan the trip with you, I am glad you had a great time in Medellín and Jardín for the end of the year.
I hope you will come back and visit Colombia again in the future! They are lots of wonderful regions to discover in the country.
Happy New year and best wishes for 2019!

Ethele

Colombia's best cities & coffee region - 10 days, Colombia - Dec 19 - Jan 1, 2019

Traveler: Ethele S. - Local specialist: Nathalie Clavel

Nathalie was incredible, she knew exactly what my husband and I were looking for and designed the perfect trip for us in Colombia! She passed the "baton" to Mathilde during the holidays and it was totally flawless. The tour guides were all different in their own ways which gave us an interesting flavor of the culture and the hotels were perfectly located, in the heart of the city and in safe neighborhoods. The people we met during our journey were very kind and very sweet and I believe that a big part comes back to Nathalie, Mathilde and her organization. Bravo!

Nathalie Clavel, local specialist, responded to this review:

Hi Ethele,
Thank you so much for your lovely comments. I am happy to see you had a great time in Colombia, enjoyed the different places and people. It is such a wonderful country and I am glad you could fully enjoy it!
I wish you all the best and a happy New Year 2019!

Trip to colombia, Colombia - Dec 23 - Dec 31, 2018

Traveler: Nechama A. - Local specialist: Lisa Calabrese

We loved all three hotels. BOG hotel was excellent, had a wonderful breakfast and great service and was walking distance to restaurants. Great location.
Allure Chocolate is a wonderful hotel in a wonderful location. Service was great. The rooms are a bit on the small side but still a wonderful choice.
Las Islas is a dream resort. It’s very new so still has a few problems which I am sure will be fixed. We had an amazing time there.
The transportation everywhere was great! Drivers were always... read more

We loved all three hotels. BOG hotel was excellent, had a wonderful breakfast and great service and was walking distance to restaurants. Great location.
Allure Chocolate is a wonderful hotel in a wonderful location. Service was great. The rooms are a bit on the small side but still a wonderful choice.
Las Islas is a dream resort. It’s very new so still has a few problems which I am sure will be fixed. We had an amazing time there.
The transportation everywhere was great! Drivers were always nice and the buses or vans were great. Apart from one problem where the driver didn’t know our flight got moved to an earlier time and wasn’t at the airport when we landed all of them were on time.
The only problem we had was the guide in Bogota who despite being a very nice person was very unprofessional , didn’t know the facts and gave us both days disappointing tours.
We can highly recommend a tour we booked ourselves in Cartagena with Experience Real Cartagena- Alex Rocha. His son Chris took us to a tour of Cartagena and a day later Palenque. It was amazing!!!!
Mathilde was always available on WhatsApp and always very helpful and so was NathLie who helped us with booking a restaurant in Bogota. Thank you all, we loved Colombia.

Colombia trip, Colombia - Dec 16 - Dec 23, 2018

Traveler: Christina M. - Local specialist: Laura Joy Bowman

Had great time in Colombia! Trip was very well organized by Lisa! Thanks!

Laura Joy Bowman, local specialist, responded to this review:

Hi Christina!

Thank you very much for travelling with us! We hope you enjoyed Colombia!

Laura

Michael

Trip to colombia, Colombia - Nov 30 - Dec 9, 2018

Traveler: Michael T. - Local specialist: Nathalie Clavel

Sharon in Bogota was amazing, as was David in Perreira.
Lovato in Medellin did a great job.
Dency in Cartagena lived up to her name (meaning "Dignified , explorer, powerful, happy, beautiful.")

We learned so much from each of the guides and enjoyed the various day trips and tours.

The wax palms hike and Penon of Guatape got us out into the countryside and were good physical challenges for me.
Loved the Cathedral of Salt, which was my "add" to the itinerary.
The coffee plantation visit was... read more

Sharon in Bogota was amazing, as was David in Perreira.
Lovato in Medellin did a great job.
Dency in Cartagena lived up to her name (meaning "Dignified , explorer, powerful, happy, beautiful.")

We learned so much from each of the guides and enjoyed the various day trips and tours.

The wax palms hike and Penon of Guatape got us out into the countryside and were good physical challenges for me.
Loved the Cathedral of Salt, which was my "add" to the itinerary.
The coffee plantation visit was amazing.
Really, a great trip and filled with surprises for me, since my daughter did most of the itinerary planning with Nathalie.

Nathalie Clavel, local specialist, responded to this review:

Hi Michael,
Thank you for your comments! I am glad you had a great time with all our guides, and that you could discover the great wonders of Colombia with them. You are welcome back at any time!
Best wishes,
Nathalie

Edilia

Family trip, Colombia - Nov 16 - Nov 24, 2018

Traveler: Edilia S. - Local specialist: Lisa Calabrese

The full trip was awesome the guides very well ínformed and puntual and very helpfull. Every activity was memorable.

Rachel

Bogotá and the colombian highlands - 7 days, Colombia - Nov 17 - Nov 25, 2018

Traveler: Rachel B. - Local specialist: Elisabeth Grosset

We had a really excellent experience in Colombia, and with KimKim in particular. One thing we appreciated immediately was that our drivers were always punctual and pleasant, and their vehicles were in great shape. We started off in Bogota and had a wonderful bike tour led by Daniel Felipe. We were particularly interested in street art, and it turns out he is a street artist himself, so it was a perfect match. The next day we had an equally great tour to Monserrate led by Sharon. We then... read more

We had a really excellent experience in Colombia, and with KimKim in particular. One thing we appreciated immediately was that our drivers were always punctual and pleasant, and their vehicles were in great shape. We started off in Bogota and had a wonderful bike tour led by Daniel Felipe. We were particularly interested in street art, and it turns out he is a street artist himself, so it was a perfect match. The next day we had an equally great tour to Monserrate led by Sharon. We then flew to Salento (in the coffee-growing region), which was the highlight of our trip. We stayed at Reserva el Cairo, which we can't recommend highly enough. We spent 2 full days there. On the first, we did a mountain bike tour of the wax palms through Salento Cycling (not through Kimkim), which was absolutely fabulous. The next day we had our best tour ever (provided by Kimkim), which was a tour of several local towns with our guide David. We learned to grow and prepare coffee, saw incredible beauty, and hung out in some really gorgeous (non-touristy) little towns. Loved it! The last part of our trip was in Cartagena. This was not our favorite, due to the heat, multitude of tourists, and extremely obvious income inequality. However, we recognize that many people really enjoy the hot coastal environment and that our going there and not loving it was predictable. We did, however, learn a lot about the history of the place, and really enjoyed our tour with Nestor despite our cutting it a bit short due to our discomfort in the heat. It was a relief for us to get back to Bogota, where we all agreed we could spend a lot more time. Overall, we loved Colombia and feel like we want to come back, spending more time in Bogota, the coffee region, and other areas that we haven't visited yet. I also was very pleased with KimKim's services, which were exactly what we needed and perfectly executed.

Simone

How to spend 10 days in colombia, Colombia - Oct 20 - Oct 29, 2018

Traveler: Simone B. - Local specialist: Nathalie Clavel

Nathalie organised a wonderful trip for us. She was very responsive and everything was organised perfectly. We were very happy with all of the hotels, guides and activities. Nathalie called us at the beginning and end of the trip to make sure everything was ok so it was a very personalised experience. We loved Colombia, especially our time in the Amazon and will definitely go back.

Nathalie Clavel, local specialist, responded to this review:

Hi Simone!
Thank you so much for your review. It's nice to hear that you want to come back! Colombia has so much to offer and you can definitely discover a lot more on a second trip. We will be happy to welcome you again in the future!
Greetings from Colombia!
Nathalie

Trip to colombia, Colombia - Aug 24 - Sep 7, 2018

Traveler: Kate L. - Local specialist: Lisa Calabrese

I had a wonderful trip from start to finish. Lisa was the BEST travel agent in assisting me in organising my wonderful trip to Colombia who has also turned into a wonderful friend. She was very patient and accepting of all the changes, questions, additions that I had in organising my holiday and I would highly recommend her to anyone who wished to book their travels to Colombia. I would personally like to recommend and thank German in Medellin and Carlos in Salento for being wonderful... read more

I had a wonderful trip from start to finish. Lisa was the BEST travel agent in assisting me in organising my wonderful trip to Colombia who has also turned into a wonderful friend. She was very patient and accepting of all the changes, questions, additions that I had in organising my holiday and I would highly recommend her to anyone who wished to book their travels to Colombia. I would personally like to recommend and thank German in Medellin and Carlos in Salento for being wonderful people and being so passionate about their country and being wonderful tour guides during my visit. The places I stayed in Colombia I think made my trip that much more special as I stayed mostly at little B&B type places that had a more personal and local touch. I loved especially my stays in Santa Marta (Casa Verde) and Salento (Posada del Cafe) which had such a unique and wonderfully local touch to them with the loveliest people running them. I couldn't recommend Kim Kim highly enough for my trip through Colombia. It was the first time I have every used the company so I was a bit apprehensive at first but I could not fault the service at all. Everyone I came into contact with were so genuinely nice and friendly and all the guides very knowledgeable and fun. Thank you for a wonderful holiday and thank you Lisa for putting it all together for me and for being a loveliest person to deal with throughout my booking with Kim Kim! I can't thank you all enough. I loved every single minute of my time in Colombia.

Lisa Calabrese, local specialist, responded to this review:

Kate! Thank you so so much. I absolutely loved getting to meet you in Medellin and I'm so glad you enjoyed your time here in Colombia :) It was truly a pleasure getting to plan your trip and work with you!
All the best,
Lisa

Linda

Colombia 2018, Colombia - Sep 4 - Sep 16, 2018

Traveler: Linda M. - Local specialist: Elisabeth Grosset

Many months in planning with Aventura Colombia’s wonderful adviser Elisabeth, paid off on my very memorable trip to Colombia. A special thank you and shout out to to my local guides (Juan in Bogota, Maria in Villa de Leyva, Oswaldo and Camila in Barichara, German in Medellin, and Sergio and Manuel in Cartagena) who made each city personally come alive. Some of the infinite highlights: Bogota’s La Candelaria district cobblestones, colorful and lovely historical Colonial-era buildings. Villa... read more

Many months in planning with Aventura Colombia’s wonderful adviser Elisabeth, paid off on my very memorable trip to Colombia. A special thank you and shout out to to my local guides (Juan in Bogota, Maria in Villa de Leyva, Oswaldo and Camila in Barichara, German in Medellin, and Sergio and Manuel in Cartagena) who made each city personally come alive. Some of the infinite highlights: Bogota’s La Candelaria district cobblestones, colorful and lovely historical Colonial-era buildings. Villa de Leyva’s magnificent square which is truly UNESCO World Heritage worthy, and the bike ride which was such an interesting way to see the countryside. The almost movie-set look of Barichara, and the challenging but beautiful hike to Villanueva showcasing the magnificent vista out the Rio Suarez valley. Spectacular, and cosmopolitan Medellin nestled in a giant “U” against the two mountain ranges, with its marvelous transportation system replete with cable cars and happy vibe. And finally Cartagena, which is truly a jewel of the Caribbean, enhanced by a stay at most perfect hotel in the middle of the cobblestoned Colonial-era mansion-filled walled city. I can't speak highly enough about Elisabeth and the entire Aventura Colombia's follow up, which made me feel that they really cared about me as a customer and a person. Hasta luego Colombia--I'd return in a heartbeat!

Jardin, salamina, and cartagena, Colombia - Aug 13 - Aug 20, 2018

Traveler: nidhi d. - Local specialist: Lisa Calabrese

We visited Colombia in August and traveled through Jardin, Salamina and Cartagena. Our travel specialist Lisa Calabrese, did an outstanding job in arranging everything including transfers between the towns, tours and our choice of hotels. We were looked after every step of the way right from the booking. Initially I wasn't sure which places I wanted to visit but Lisa helped me through and after week or two we finalised an itinerary. Lisa always answered my query promptly.
We even got to meet her in Medellin. I will certainly book more tours through her.

Lisa Calabrese, local specialist, responded to this review:

Thank you so much, Nidhi! It was such a pleasure getting to meet you guys and I really do hope you had a wonderful time here in Colombia! Please come back and visit anytime!
Best,
Lisa

Colombia's caribbean coast - 8 days, Colombia - Aug 18 - Aug 25, 2018

Traveler: Alice B. - Local specialist: Lisa Calabrese

My cousin and I booked our trip through kimkim and I could not have been more pleased! Lisa, was our specialist, created our itinerary, took care of us, and tackled any concerns that we had. We had expert tour guides with us on several excursions that made all the difference. I felt completely safe and was able to have a stress-free experience in Colombia. Our trip was truly memorable!

Tayrona National Park was amazing we were able to see lots of monkeys and other wild life. Our... read more

My cousin and I booked our trip through kimkim and I could not have been more pleased! Lisa, was our specialist, created our itinerary, took care of us, and tackled any concerns that we had. We had expert tour guides with us on several excursions that made all the difference. I felt completely safe and was able to have a stress-free experience in Colombia. Our trip was truly memorable!

Tayrona National Park was amazing we were able to see lots of monkeys and other wild life. Our guide, Jaruen, was really stealthy at finding all kinds of creatures. He came equipped with a laser pointer so we were able to easily spot, what would have been camouflaged animals and birds, with ease. I think other people on the hiking trail were jealous. Our guide also held our table at the restaurant once we made it to the beach-which was really helpful because the line for lunch became soooo long! My cousin and I were able to just walk right in. At this point, YES, the other hikers were definitely jealous! Bug spray is a must.

In Santa Marta, I highly recommend Lulo Cafe Bar for a FABULOUS cocktail and great service! Lots of great restaurants on the same street as well. Also some fun street entertainment on the street and at the square-it’s the teenage boys dancing that steals the show! It was also waaaay nicer as far as restaurants go than at the lackluster beach so stick to the square! Bug spray is a must if you are eating outside.

Our day trip to Minca for waterfalls and a coffee bean farm tour had a great guide named, Fidel. He was very knowledgeable about birds and wildlife in this area. My cousin and I swear that we thought we were following Mowgli into the Jungle! He really knew his stuff and LIVED this lifestyle. He took us to several waterfalls and was able to identify all kinds of amazing humming birds. The best part was that he took us to an authentic roadside “barbeque”. They had a huge, open brick oven with slabs of meat roasting in it. My guess is whatever animal was in there was alive not too long before we ate it. I have no idea what I ate exactly, but it was good! Great views of the mountain side too! Bug spray is, again, a must.

Our hotel in Cartagena was very nice and smack in between the old town and Getsimani so it was easy to mix it up within the city walls as far as exploring goes. Carlos, the guy who seemed to run the show at breakfast, was extremely personable! He showed us all the different native fruits as well as how they made coffee- taught me some Spanish as well! Carlos went above and beyond because he really didn't have to do any of those things for us- the breakfast was excellent as it was!

Our Cartagena city tour guide, Sergio, was also very friendly and informative. He had lots of insight into the history, and architecture of the city, as well as some current events and also what I felt was "insider" information! We found the BEST local artist-and both my cousin and I had been looking the whole trip- thanks to Sergio! The artist’s name is Fini. I really am impressed by her artwork and I’m currently in the process of getting it framed! Can’t wait to put it up!

We went to Casa del Farol at the Rosario Islands for a day of snorkeling and relaxation. The snorkeling was really surprisingly good considering that the weather was overcast. There was a lot of colorful coral, and seriously amazing fish! Lunch, as most every meal of our trip, was excellent. My only complaint is that the day was too short!

Overall, this was an amazing, exciting, bucket-list type of trip! Thank you, Lisa and kimkim!

Lisa Calabrese, local specialist, responded to this review:

Thank you so much, Alice and Rebecca! It was such a pleasure getting to plan your trip and I'm so glad you guys had a great time here in Colombia!! It was wonderful having you!
Best,
Lisa

Bogota, coffee region, and cartagena, Colombia - Aug 24 - Sep 2, 2018

Traveler: Gloria B. - Local specialist: Lisa Calabrese

Lisa was instrumental to the success of our trip. I would recommend to anyone interested in visiting Colombia for the first time or a repeat visit to book. I felt safe, informed, guided and assured. The guides were friendly and helpful and Lisa was able to track me thought the entirety of our trip.

Lisa Calabrese, local specialist, responded to this review:

Gloria, thank you so much! It was such a pleasure getting to work with you and having your family here. I love the pictures! I'm so glad you guys had a great trip, please come back and visit soon!
Best,
Lisa

Colombia's coffee region, Colombia - Jul 13 - Jul 15, 2018

Traveler: David B. - Local specialist: Lisa Calabrese

Lisa from Adventure Colombia was fantastic as our travel coordinator and advisor to the coffee region of Colombia. We flew from Cartagena to the city of Pereira where we were met by a private driver and van for the ride to Salento. Lisa had made reservations for us at the best hotel in right in the heart of the town. We were met by David our tour guide the next morning for a fantastic day of hiking in the Cocora Valley and touring OcaSa Coffee Farm. David has fantastic knowledge of the... read more

Lisa from Adventure Colombia was fantastic as our travel coordinator and advisor to the coffee region of Colombia. We flew from Cartagena to the city of Pereira where we were met by a private driver and van for the ride to Salento. Lisa had made reservations for us at the best hotel in right in the heart of the town. We were met by David our tour guide the next morning for a fantastic day of hiking in the Cocora Valley and touring OcaSa Coffee Farm. David has fantastic knowledge of the region and was extremely accommodating and enjoyable to be with.

Lisa also provided us with great information and ideas for our time in Cartagena, Bogota and Villa de Leyva.

Colombia is a beautiful country to visit. We felt safe everywhere we went and hotels, meals etc are extremely affordable when compared to traveling in Europe or the States. Although we do not speak much Spanish we found that many people had some English language skills.

KimKim and Aventure Colombia really did a great job in making our trip so fantastic.

David, Jan, Ryan and Lauren

Lisa Calabrese, local specialist, responded to this review:

Thank you so much, David! It was an absolute pleasure helping you plan your visit to the coffee region and I'm so glad you and your family enjoyed your time here in Colombia. Such beautiful photos! Come back and visit anytime!
All the best,
Lisa

Janice

One week in colombia: 5 great itineraries, Colombia - Jun 28 - Jul 7, 2018

Traveler: Janice B. - Local specialist: Nathalie Clavel

This was an incredibly well planned trip that was so enjoyable and excellent. Our guides were so knowledgeable and went at our own pace. Never rushed and each one was early every morning so no stress! Tatiana took us to the gold museum in bogota and her in depth knowledge made the next days trip to guaatavita very meaningful. We also went with her to la calenderlaria and the botero museum. The salt cathedral and guatavita are a must see. A highlight was the days we spent with David in the... read more

This was an incredibly well planned trip that was so enjoyable and excellent. Our guides were so knowledgeable and went at our own pace. Never rushed and each one was early every morning so no stress! Tatiana took us to the gold museum in bogota and her in depth knowledge made the next days trip to guaatavita very meaningful. We also went with her to la calenderlaria and the botero museum. The salt cathedral and guatavita are a must see. A highlight was the days we spent with David in the Corcora valley. We had an intimate coffee experience and amazing hike in the unique Corcora wax palm valley. David is so warm and enthused about his country and made the experience very personal with a coffee experience in pihao with a local farmer. In Cartagena the two best tours was a day trip to the sport baru hotel in the Rosario islands and the fishing with locals in la boquilla. Nathalie checked in on us was very responsive and definitely partnered with first class locals for the tours. It exceeded our expectations in every way!

Nathalie Clavel, local specialist, responded to this review:

Hi Janice, thank you so much for your comments!
I am glad you had such a great time in Colombia. Feel free to come back any time to visit more of the country!
All the best,
Nathalie

Family trip to colombia, Colombia - Jun 14 - Jun 22, 2018

Traveler: George Y. - Local specialist: Elisabeth Grosset

Planning Notes

1. Final itinerary should come out to the group sooner. There was little to no time to consider changes for the group (example, we would have liked starting an hour later each day)

Transportation Notes

1. Our Bogota to Santa Marta flight was a complete mess! We didn't have confirmed seats and couldn't pre book them due to bad wifi connection speeds in Bogota. Because of this we almost didn't get to go on our flight and needed to wait while the airline asked 7 volunteers... read more

Planning Notes

1. Final itinerary should come out to the group sooner. There was little to no time to consider changes for the group (example, we would have liked starting an hour later each day)

Transportation Notes

1. Our Bogota to Santa Marta flight was a complete mess! We didn't have confirmed seats and couldn't pre book them due to bad wifi connection speeds in Bogota. Because of this we almost didn't get to go on our flight and needed to wait while the airline asked 7 volunteers to take a later flight. Even when we finally got seats they were all dispersed and it took additional changes to ensure the children could be with someone from our group.

2. Transportation to the fishing village and final transportation to the Cartagena airport for the last transfer were super tight! This was strange considering that for our other trips the vehicle was sufficiently large enough.

Bogota Notes

1. Walking tour was cut short due to rain. Is there anyway to have a more concrete back up plan if weather intervenes?

2. Adding a souvenir destination in some of the market areas of Bogota to the walking tour would be great to explore some of the handmade/cultural items available.

3. Ingrid, our Bogota guide, was kind, helpful, and friendly. Would definitely recommend her to other groups.

4. Hotel (Casa Deco) was in a good location and the staff were all helpful and friendly. Though the construction on that road made it difficult for our transportation to get in and out of the area.

5. Monserrate portion of trip was awesome. Great views, easy to access, & shopping available. Plenty of time to spend at our own pace.

Santa Marta Notes

1. Hotel was in a central location and staff was friendly & helpful.

2. However, hotel (Casa Ferol) nickeled & dimed everything we needed - extra charge for drinks during breakfast, charging for a bucket of ice without previously telling us it would cost us extra, etc.

3. Tayrona Park guides (Angel & Jorge) were great. Friendly, knowledgable, and attentive to the group. They did everything - helping kids and older adults with the hike and helping with ordering of lunch.

4. Tayrona hike is NOT for all fitness levels. Older adults and young children struggled with the heat, length of the hike, and large uneven steps in the hiking areas. Some of the adults with back and knee problems struggled with the hike as well.

5. Large waterfall of Marinka was awesome. High hammock and swimming was very nice.

6. Hummingbird stop was something we really enjoyed

7. Pozo Azul was a long, somewhat treacherous hike (wet rocks that we had to scale) for a small payoff compared to what we saw in the morning. Probably our least favorite stop on our trip.

8. Coffee plantation stop was boring. Nothing was actually happening (none of the equipment was running or being used) so following the guides words was difficult without seeing it in action. Also explanations given to the group were too detailed and made it super hard to follow.

9. A warning about how bumpy and windy the roads in Minca would have been appreciated. Several people in our party felt ill from all the bouncing (especially the children).

10. The driver in and around Santa Marta (and who also drove us to Cartagena) was EXCELLENT.

11. We loved the authenticity of the Minca restaurant on the slide of the cliff.

Cartagena Notes

1. Sergio (our tour gudie) was excellent. Presented things well about the history of Colombia.

2. The Emerald museum stop of our city tour by bus felt forced and more like a ploy to get a purchase of emeralds than an informational stop about Colombia's culture.

3. Rosario Island was a great stop. Snorkeling was fun and this stop was our most relaxing of our entire trip.

4. While walking tour was excellent, again, we would have appreciated a more planned opportunity for souvenir shopping.

5. Canoe trip thru mangroves was a bit too long. Crouched over for a whole hour was a bit rough on our backs and knees (especially for the older adults).

6. Our guide (believe it was Enrique) was awesome. He was open, friendly, and made it a point to learn our names. He also tried to relate to our children to make them more comfortable. He communicated things well and felt like a member of our group versus someone who was hired to guide us. Would definitely recommend him to others.

Maria

Bogota/pereira/santa marta, Colombia - May 17 - May 24, 2018

Traveler: Maria M. - Local specialist: Floriane Froc

This was an exceptional trip! Colombia is a beautiful country; a hidden gem. Floriane was as invested as I was in making this trip a wonderful and unforgettable experience. Every driver and every guide was pleasant, professional, knowledgeable and fun. Everywhere we went, the locals welcomed our guides as family and extended the same warmth to us.

Our 8-day trip included Medellin, Guatape, Armenia, Salento, Santa Marta and Bogota. My daughter are already planning our return trip.

A million thanks to Floraine and to all of our guides and drivers.

Maria

Floriane Froc, local specialist, responded to this review:

Hi Maria, I am glad that you and your daughter enjoyed your trip to Colombia. Feel free to contact us for any further trip, we will happily help you organizing it. Many thanks

Ultimate colombia, Colombia - Apr 15 - May 4, 2018

Traveler: Lynette R. - Local specialist: Marine Guérin

Speaking no Spanish we found that we could not communicate with our drivers. We could confirm where we were going but that was it. Sometimes it would have been good to know a little about where we were on the road, if there was interesting facts about the area and if there were any good view points to take photos along the way. However, the drivers were always punctual and many times our plane or bus was late but the drivers were always there.
Floriane was constantly in contact with me to... read more

Speaking no Spanish we found that we could not communicate with our drivers. We could confirm where we were going but that was it. Sometimes it would have been good to know a little about where we were on the road, if there was interesting facts about the area and if there were any good view points to take photos along the way. However, the drivers were always punctual and many times our plane or bus was late but the drivers were always there.
Floriane was constantly in contact with me to check everything was going well which was very comforting.
Marine who originally helped with our itinerary was excellent. However, when it was given to Floriane to take over all the information given already had to be redone which became quite frustrating. Whereas everything was written down and if Flor had read the conversation she would not have had to ask everything again.

Colombia trip, Colombia - Mar 10 - Mar 16, 2018

Traveler: monica r. - Local specialist: Sidrah Qureshi

Our trip in Columbia was wonderful. great country, very safe. We had exceptional experience with Aventura Columbia. The organization of the trip was impeccable.
The only bad part was flying with Avianca. All flight we took in Columbia were delayed.

Sidrah Qureshi, local specialist, responded to this review:

Hello Monica,

Thank you for your trip review! We are very happy to hear that you all enjoyed your holidays in Colombia. Hope to see you again soon!! You are welcome back any time.

Best regards from Medellín,
Sidrah

Colombia trip, Colombia - Mar 12 - Mar 23, 2018

Traveler: Geetu P. - Local specialist: Sidrah Qureshi

Sidrah - was amazing as our tour coordinator. She worked with us and accommodated our requests for changes as we had some last minute scheduled business meetings. She was really on the ball- and proactive in checking with us and making sure we were ok with all arrangements. She was wonderful to work with and very responsive and prompt. The only problem we had was with the arrangement of the islands tour in Cartagena- we had planned to have a English speaking guide, however that request was... read more

Sidrah - was amazing as our tour coordinator. She worked with us and accommodated our requests for changes as we had some last minute scheduled business meetings. She was really on the ball- and proactive in checking with us and making sure we were ok with all arrangements. She was wonderful to work with and very responsive and prompt. The only problem we had was with the arrangement of the islands tour in Cartagena- we had planned to have a English speaking guide, however that request was lost in communication with Sidrah. As a result of this- we cut short our trip as we were unable to understand the captains of our boat and were not able to learn/ enjoy our trip with them.

Bogota guide- Tatiana- We rated her 6 out of 10- as her English and the accent was hard for us to understand. She was really polite and flexible,however lacked the organization and knowledge that we were looking for. For example- she did not budget enough time for lunch and we almost missed our Graffitti tour. Otherwise- she was really flexible and helped us with things ourtside of the tour as well.

Coffee region Guide- Juan David- 7/10- Was really knowledgeable and great to have around

Cartagena Guide- Densy- 9/10- Her knowledge of the city and history was amazing. She was passionate and really knowledgeable. The only negative about her was her English accent as the children had a hard time understanding her.

Sidrah Qureshi, local specialist, responded to this review:

Hello Geetu,

Thank you so much for trusting our services! It was great working with you. I hope you and your family left Colombia with many many beautiful memories. You are welcome back any time!!

Best wishes,
Sidrah

2018 is time for adventures , Colombia - Mar 8 - Mar 17, 2018

Traveler: Jaden M. - Local specialist: Nathalie Clavel

I would 100% recommend KimKim. Our local specialist Nathalie was quick to respond and answer our questions. She put together an amazing trip for myself and friend. She took care of arranging our tours, hotels and flights. Nathalie stayed in touched with us while in Colombia and ensured our trip was going as planned.

Nathalie Clavel, local specialist, responded to this review:

Hello Jaden, thank you for your comments!
We hope to see you again soon for another trip!
Best wishes,
Nathalie

Cartagena and tayrona, Colombia - Mar 16 - Mar 19, 2018

Traveler: Frank L. - Local specialist: Lisa Calabrese

All of the services were provided just as promised.

The boat ride from Taganga to Playa Cristal was quite unpleasant. (The return trip was OK.) The sea was quite rough. My wife and I felt like we were being tossed around in a clothes dryer for close to an hour. We were bounced very hard on wooden benches with no cushions. I felt very sore for several days after the boat ride. You should warn people about how unpleasant the journey can be.

The drive between Cartagena and Santa Marta was also a bit scary at times, as the drivers tried to pass trucks.

Lisa Calabrese, local specialist, responded to this review:

Hi Frank,
Thank you very much for your feedback! We will make sure to take your comments into account for future travelers. It was great working with you and I hope you enjoyed your time in Colombia!
All the best,
Lisa

Brooklynn

2018 is time for adventures , Colombia - Mar 8 - Mar 17, 2018

Traveler: Brooklynn H. - Local specialist: Nathalie Clavel

Colombia is one of the most beautiful, diverse places I have ever visited. I would highly recommend it to anyone who would like to experience city life, nature life, and island life all in one place!! Our trip started in Bogota - a huge city, thankfully our guide Tatiana showed us the way, and helped make lasting memories hiking up the Monserrate pathway! Would highly recommend the graffiti bike tour as well! Next stop - the coffee reason, the most stunning place with beautiful mountains and... read more

Colombia is one of the most beautiful, diverse places I have ever visited. I would highly recommend it to anyone who would like to experience city life, nature life, and island life all in one place!! Our trip started in Bogota - a huge city, thankfully our guide Tatiana showed us the way, and helped make lasting memories hiking up the Monserrate pathway! Would highly recommend the graffiti bike tour as well! Next stop - the coffee reason, the most stunning place with beautiful mountains and a jungle feel! The people are very kind, although I would recommend knowing some Spanish! We tried the best coffee in a Salento village!! We had the most wonderful guide to show us the way through Cocora Valley - a once in a lifetime hike!! Additionally our guide David, showed us the quainte Quindio villages, another unique beautiful area of Colombia. To end our trip we stopped in Cartagena, and the Rosario Islands - this place is magical! The town of Cartagena has great vibes and friendly people, and the islands have their own feel of a tropical paradise!! Every hotel we stayed in was well kept, clean and absolutely amazing! I would highly recommend using KimKim to help you plan your next adventure!!

Nathalie Clavel, local specialist, responded to this review:

Hi Brooklynn, thank you so much for your detailed feedback!
I am glad you enjoyed Colombia so much! You are welcome back at any time if you want to visit more of the country!
Best wishes,
Nathalie

Colombia, Colombia - Feb 22 - Mar 4, 2018

Traveler: Christine C. - Local specialist: Nathalie Clavel

Nathalia was awsome. Very responsive to my particular requests, available for issues, great suggestions, knowledgeable about Colombia, and planned a trip that was very easy.

Nathalie Clavel, local specialist, responded to this review:

Hi Christine!

Thank you for your feedback! Hope you will come back in the future!
Best wishes,

Nathalie

Colombia from top to bottom, Colombia - Feb 19 - Feb 28, 2018

Traveler: Judy P. - Local specialist: Nathalie Clavel

My Guide in Bogota, Tatiana, my guide in the coffee region, Alejandro, my guide in Medellin,Joachim, were all fantastic. The guides in Cartagena,were Old School, Boring and not cool.-dont remember their names. All hotels were excellent Opera,Diez,Bantu, except the Hacienda in the coffee region.Bosques del Saman-the food was really mediocre and the front desk guy didnt speak English well and didnt communicate well. I was freezing at night and had to walk thru a big field to get to my room. The... read more

My Guide in Bogota, Tatiana, my guide in the coffee region, Alejandro, my guide in Medellin,Joachim, were all fantastic. The guides in Cartagena,were Old School, Boring and not cool.-dont remember their names. All hotels were excellent Opera,Diez,Bantu, except the Hacienda in the coffee region.Bosques del Saman-the food was really mediocre and the front desk guy didnt speak English well and didnt communicate well. I was freezing at night and had to walk thru a big field to get to my room. The swimming pool area was not great. It was really a 3-31/2 star place- not 4-41/2 as requested. Setting was pretty.

All the drivers were great.
The cooking class and salsa classes were fun.
I went on a trip on my own -with a group to Guatape- from Medellin- that should be a must do-which was fantastic.
I hired a guide to take me out at night in Medellin to dance clubs - that was really fun.

I probably travelled a bit too much-for the period of time- next time I would cut out one place- but that was my request.

You need to emphasis to bring clothing for cold and rain- it rained everywhere except Cartagena.

On the whole I loved Colombia- the people, the country side and the cities so well organized and beautiful. I will definitely be back!!

Nathalie Clavel, local specialist, responded to this review:

Hello Judy,

Thank you for your comments! We will take them into account. I am glad you loved Colombia and that you are willing to come back! Colombia is a wonderful country and there is so much to discover!

You are welcome back at any time,
Best wishes,
Nathalie

Bernardo, Colombia - Feb 2 - Feb 26, 2018

Traveler: Bernard R. - Local specialist: Marine Guérin

We've just returned from a wonderful four week trip to Colombia, and were extremely pleased with our local specialist, Marine, who was helpful during our detailed planning process and who was always in touch with us during our trip to make certain that everything went smoothly.

All of our guides, Remy, Guillermo, et al, were excellent - well informed and a pleasure to have on our adventure. We covered a great range of places in Colombia, from the beginning of the Amazon region in the south... read more

We've just returned from a wonderful four week trip to Colombia, and were extremely pleased with our local specialist, Marine, who was helpful during our detailed planning process and who was always in touch with us during our trip to make certain that everything went smoothly.

All of our guides, Remy, Guillermo, et al, were excellent - well informed and a pleasure to have on our adventure. We covered a great range of places in Colombia, from the beginning of the Amazon region in the south to the mountain town of Minca in the north. All of our drivers were excellent and always right on time, and we felt confident and comfortable throughout the trip.

In planning our trip, we emphasized that we were interested in archeological sites like San Agustín and Tierradentro, as well as doing some hiking and visiting some of the culturally important cities of Colombia, like Cartagena and Medellin. From swimming/floating down the Sarabando River to the hike in Las Nubes (the clouds), each day was filled with very pleasurable activities. Because we spoke Spanish, it was also fun to have Spanish speaking guides and go to less visited areas of Colombia.

Thanks, Marine, for helping us to organize such a terrific experience.

Bernard and Ann Rubenstein, Santa Fe, New Mexico

Marine Guérin, local specialist, responded to this review:

Hello Bernard,

Thank you for this feedback - we are thrilled that you had a such a fantastic time here. As you know, it was a pleasure for us and for all of our guides to accompany you throughout the trip!
I wish you the best in your future trips!!

Marine

Bogotá, coffee triangle & caribbean coast - 7 days , Colombia - Jan 31 - Feb 7, 2018

Traveler: Timothy N. - Local specialist: Elisabeth Grosset

My wife and I had arranged a holiday to Peru and took advantage of the international flights connecting via Bogota to spend a week in Colombia on the return journey.

I then researched via the internet for itineraries and transport options around Colombia, which is when I came across the Kimkim site for the first time. From then on the trip fell into place very nicely with Elisabeth from Aventur making contact with a suggested itinerary based on my stated preferences. A few changes were made... read more

My wife and I had arranged a holiday to Peru and took advantage of the international flights connecting via Bogota to spend a week in Colombia on the return journey.

I then researched via the internet for itineraries and transport options around Colombia, which is when I came across the Kimkim site for the first time. From then on the trip fell into place very nicely with Elisabeth from Aventur making contact with a suggested itinerary based on my stated preferences. A few changes were made at my request, and were accommodated by Elisabeth readily until we had the perfect itinerary for us. The proposal we received was detailed and clear, and included all transfers, guided tours and internal flights as well as a breakdown of hotels booked and inclusive meals . Everything was covered. The payment system was simple and secure via credit card.

The holiday itself was super, having come off the back of a great time spent in Peru I was concerned that our Colombia stay might have been overshadowed, but not at all! The variety of Colombia was reflected in our itinerary and made for a great experience.

Following our arrival at Bogota airport our polite private transfer driver was waiting at 'Arrivals' and drove us to our standard accomodation in the Candeleria area of Bogota which we found to be a bustling and lively part of the city. I admit that the press and government advice regarding security and safety in Bogota did have us slightly on edge but spending the best part of 2 days there we did not feel threatened at all, but we were sensible about where we walked and careful that we didn't make ourselves look like tempting targets. That said , we did see a bag snatched from a young woman on the walk to the Monserrate funicular/ cable car station, but police were very quickly on the scene.

Our guided bike tour around Bogota, ably guided by ex pat Californian Mike 'the bike', was a great experience where he introduced us to the key sites over quite an area of the city centre, to places that we would not have ventured on our own or on foot. We really covered quite a distance in the 5 hours. In addition to seeing key sites Mike explained historical connections and context to the places that we saw as well as generally giving us an understanding of Bogota and Colombian society, culture. politics, and yes the past influences from the darker side of the Colombian economy.

Time spent in a neighbourhood cafe where they roast their own beans in the back was a worthwhile experience (we were given a peak at the process in action at the back of the shop), and the time that we spent wandering through the central fruit/veg market between stalls tasting different fruits was great. Mike seemed to know everyone!

Ending with a drink and a game of the national sport 'Tejo' which involves throwing rocks at paper wraps filled with gunpowder on a clay base the whole tour was definitely a success. I would recommend the Bogota bike tour to anyone who can ride a bike.

Food options in Candeleria were endless, we ended up having an evening meal in an Israeli restaurant just down the road from the hotel and it was nice food at a good price.

We were transfered on time to the airport for our internal flight to Armenia from where we were transfered to our hotel(Salento Real) in Salento, which was a very nice place just at the edge of the town centre. It was a good location because we were staying over the weekend and the town gets very busy, we were 2 minutes from the wonderful centre but not efftected by the noise at bedtime.

We had a leisurely guided tour to see the Wax palms in the nearby Cocora valley which involved a bit of light hiking, amazing views and lots of flower and bird spotting. Our guide, Blane, was passionate about the environment and had us catapulting wax palm seeds into the jungle to help spread the area where they are growing(as he explained, they are under some threat from agricultural development) Blane had us climb a wax palm(not easy!) followed by him playing the flute pipes while we had a rest at a view point. Then to a restaurant with a view for lunch, where we ate trout on a crispy plantain flat bread, delicious.

In the afernoon we were led, again by Blane, to a small scale coffee plantation, about 45 minutes walk, which was a very informative experience.
The next day we were taken on a full day driven tour of the Quindio villages/ small towns, guided by David who again was a very capable guide with environmental matters being part of the discussion. The villages were varied and beautiful, we took the time to experience churches, crafts , local flora and architecture as well as a coffee producers with a difference, a fermented raw milk cafe and a Bar of memories, all quirky and interesting. We had a 'locals lunch' by the Rio Verde and all in all a great day.

Salento town itself is a fantastic destination, beautiful buildings and open spaces, with a buzzing plaza and central streets with old fashioned entertainment and fair rides, lots of craft shops and bars/ restaurant of good quality.

We transfered early the next morning to Cartagena(internal flights) on the Caribean coast. On arrival at Cartagena airport there was a slight confusion with the transfer driver who was there on time(as it later turned out) but had the incorrect name for pickup, which led to a short delay while we called Aventur on the office number to fix it. Within minutes the mixup was resolved and we were matched up with our driver.

It was just gone lunchtime when we arrived at the hotel(Casa Deco), which is an attractive old boutique place with friendly, helpful staff. The hotel made a room ready early for us while we had some lunch around the corner and then we were met on time at the hotel by our guide for a walking tour of Cartagena. The city is a beautiful, fascinating place, with a rich colonial history but we did find the guided tour which was suposed to be 4 hours but was barely over 2 hours quite light on historical, architectural and cultural details and we came away feeling underwhelmed by the experience... maybe the guide was having an off day!

Anyway, we had a great meal out later and enjoyed the hospitality of the hotel, including the pool.

The next day was speedboat ride to one of the Rosario islands, Isla Bella, which was tiny but beautiful. after an hours boat ride we spent a few hours lounging on the beach-front paradise, enjoyed an inclusive meal and caught the speedboat back, which was a scarily exciting journey, as the wind(and waves) had picked up. We got quite wet but not a problem in the tropical heat and it was quite a laugh.

Another great night out and the next day gave us the morning to explore the city ramparts, and have lunch before getting our transfers back to Cartegena airport to start our journey home.

I have gone on at some length with this review because I wanted anyone reading to get an idea that the trip was a great experience and well organised by Elisabeth (Eventur) with a good selection of interesting activities along the way. The balance of planned activities and free time worked well for us, others way want more time to relax, or want to be more full on. I am confident from our experience that all holiday styles would be ably catered for by Elisabeth.
The Trip was well organised and the itinerary was spot on, with the only exception being the name mix up on arrival at Cartegena, which lets be honest is nothing, and was sorted without delay.

So well done to Aventur, thanks to Kimkim for getting us connected, and our gratitude to Elisabeth for taking care of us so well.

Margaret

Colombia andes, amazon & caribbean - 14-day itinerary, Colombia - Jan 6 - Jan 23, 2018

Traveler: Margaret B. - Local specialist: Marine Guérin

Our tour of Bogota was fantastic, thanks to Katiana. She had all the patience and energy needed to give us real insight into the history and culture of Colombia. She really made the Gold Museum come to life with the backstory she provided. She’s probably the best tour guide we’ve ever encountered.

Susan also did a great job on showing us the sites in Villa de Leyva. What a beautiful setting.

We had both a translator and a guide in Barichara. Waste of time and money. We translated for... read more

Our tour of Bogota was fantastic, thanks to Katiana. She had all the patience and energy needed to give us real insight into the history and culture of Colombia. She really made the Gold Museum come to life with the backstory she provided. She’s probably the best tour guide we’ve ever encountered.

Susan also did a great job on showing us the sites in Villa de Leyva. What a beautiful setting.

We had both a translator and a guide in Barichara. Waste of time and money. We translated for ourselves much more quickly and accurately. The Spanish speaking guide had only very rudimentary comments on the town. We ended the tour before it ever really got started. Nice guys but they need to look for other work.

Marine and Elizabeth at kimkim are both excellent. Patient, thoughtful, and articulate.

My only complaint about kimkim is that it is not transparent in its pricing. No price breakdown is given for the individual components of the trip. Difficult to decide among various trip components / options when planning the itinerary if you don’t know what the individual pricing is. We requested a breakdown on numerous occasions but were politely refused the information. For this reason alone we will most likely not return to kimkim for future travel planning.

Marine Guérin, local specialist, responded to this review:

Hello Peg,

Thanks for your review! I am glad you enjoyed your time here in Colombia and you had the opportunity to meet interesting people who let you in the culture. It's a country where tourism is only just taking wings and it is true that in some parts the skills need to be improved a bit... working on it!
In any case we were really pleased to have you!
Best of luck,
Marine

Colombia 2017, Colombia - Jan 15 - Jan 28, 2018

Traveler: Martha L. - Local specialist: Nathalie Clavel

Trip to Colombia was fantastic. Guides were terrific, car services were prompt, which made this trip run very smoothly.

Nathalie Clavel, local specialist, responded to this review:

Hi Martha,

Thank you for your comments! We hope to see you again soon in another trip!
Best wishes,

Nathalie

Trip to colombia, Colombia - Dec 15 - Dec 23, 2017

Traveler: frank e. - Local specialist: Floriane Froc

This was my first experience using KimKim. I was refered from a friend. I recently traveled for 9 days in Colombia. I use travel agents for most of my international pleasure travel. On the plus side my agent, Flor was very responsive both via email and with telephone calls.

Booking the trip was a bit frustrating. I think this was partially due to my unfamilarity with kimkim. Also my impression was that while Flor was very responsive and doing her best to help but she lacked in-depth... read more

This was my first experience using KimKim. I was refered from a friend. I recently traveled for 9 days in Colombia. I use travel agents for most of my international pleasure travel. On the plus side my agent, Flor was very responsive both via email and with telephone calls.

Booking the trip was a bit frustrating. I think this was partially due to my unfamilarity with kimkim. Also my impression was that while Flor was very responsive and doing her best to help but she lacked in-depth travel experience. For example, I thought I had booked both hotel and intrastate travel. I had challenges securing a particular hotel and also plane travel times that I thought were confirmed ... but actually were not. We had to go back and forth a few times.

On the plus side I had a situation in Medellin with a hotel I was unhappy with. The room had a leak under the sink and they really were not too friendly. Flor was very responsive and moved me to a wonderful hotel. Both the private tour guides and the tours in Bogota, Medellin and Cartenga were all very good with the exception of the private tour in Cartenga- the guide was a bit flat.

If there were a 3.5 star rating, that is what I would give. That being shared, I would give Kimkim another try on my next international trip. Thanks!

Floriane Froc, local specialist, responded to this review:

Hi Frank,

Thanks for your feedback. It is highly appreciated and we are glad that you enjoy your trip to Colombia. On behalf of KimKim we are very sorry for the inconvenience during the process of booking the trip due to high season in Colombia, it is indeed quite difficult to find availability during Christmas time. As for the flight, we faced several issues with Avianca airlines due to heavy strikes which cause a lot of rescheduling, cancelling and/or prices shuffling.

Thank you for your... read more

Hi Frank,

Thanks for your feedback. It is highly appreciated and we are glad that you enjoy your trip to Colombia. On behalf of KimKim we are very sorry for the inconvenience during the process of booking the trip due to high season in Colombia, it is indeed quite difficult to find availability during Christmas time. As for the flight, we faced several issues with Avianca airlines due to heavy strikes which cause a lot of rescheduling, cancelling and/or prices shuffling.

Thank you for your feedback on private tour guides, this is a valuable feedback for us and we are more than happy taking care of your next travel. Have a great day
Flor

Trip to colombia, Colombia - Dec 26 - Jan 11, 2018

Traveler: May Y. - Local specialist: Nathalie Clavel

We booked our Columbia trip using Kimkim. This was the first time we used Kimkim. What a great company. We will use them again. Nathalie, our specialist, was awesome. She was very helpful in tailoring the trip to what we like. The ideas and suggestions she had were great for us and our kids. We did things that even books such as lonely planet did not even list as activities. Everything we did in Columbia was great. Nathalie even called us several times during the trip to make sure everything... read more

We booked our Columbia trip using Kimkim. This was the first time we used Kimkim. What a great company. We will use them again. Nathalie, our specialist, was awesome. She was very helpful in tailoring the trip to what we like. The ideas and suggestions she had were great for us and our kids. We did things that even books such as lonely planet did not even list as activities. Everything we did in Columbia was great. Nathalie even called us several times during the trip to make sure everything was going smoothly.

The people Kimkim used in Columbia, from drivers to guides, were all very nice, always on time, very helpful and knowledgeable. We loved everything we did, from the beautiful Spanish colonial towns of Barichara and Villa de Leyva to the beautiful beaches of Tayrona and around Cartagena. We loved the lush coffee region and the Valle de Cocora. We all enjoyed a private coffee tasting that even our 10 and 11-year-old daughters loved and asked for more coffee! Best coffee ever. As outdoor lovers, we especially enjoyed hiking, zip lining, white water rafting, tubing on a river and mountain biking.

Nathalie Clavel, local specialist, responded to this review:

Hello May,

Thank for your detailed comments! I am glad you enjoyed every single moment of Colombia! You discovered a great diversity of region and landscapes. Feel free to come back anytime if you want to visit even more of the country!
Best wishes,

Nathalie

Colombia , Colombia - Dec 28 - Jan 11, 2018

Traveler: Garth R. - Local specialist: Marine Guérin

Just back from 13 days in Medellin, Tayrona and Cartagena, Colombia.
What a wonderful country, full of beautiful scenery, friendly people, good food, interesting (though somewhat tortured) history.
Of course, not all is rosy, and the guidance of the Kimkim team and Marine was crucial in keeping us safe and fulfilled.
Medellin, for example, has its rough spots, but we never felt insecure or vulnerable.
The day trip to Guatapé was great, as was city tour, Park Arvi. Staying near Parque... read more

Just back from 13 days in Medellin, Tayrona and Cartagena, Colombia.
What a wonderful country, full of beautiful scenery, friendly people, good food, interesting (though somewhat tortured) history.
Of course, not all is rosy, and the guidance of the Kimkim team and Marine was crucial in keeping us safe and fulfilled.
Medellin, for example, has its rough spots, but we never felt insecure or vulnerable.
The day trip to Guatapé was great, as was city tour, Park Arvi. Staying near Parque Llera was great.
Cartagena was a great experience too, and staying at Bovedas Santa Clara allowed free access to the Sofitel, a world class beautiful resort.
Tayrona was unique as well though be forewarned, no hot water showers!
Summary.....all connections went without a hitch, all guides, drivers on time, all reservations as described. The trip was perfectly tailored to our preferences. I was very happy with the Kimkim engagement and would definitely use them again.

Marine Guérin, local specialist, responded to this review:

Hello Garth,

Thanks for your review! I am glad you enjoyed Colombia! It was a pleasure for us to help organize the trip. You are welcome back any time! Thanks for your curiosity and open-mindedness in coming to this wonderful country!

Marine

December trip, Colombia - Dec 21 - Dec 30, 2017

Traveler: Marilyn L. - Local specialist: Jeanne Sevanche

All of the guides were fabulous. Very knowledgeable and respectful. Most of our tours were in Spanish as requested. Drivers were on time, very courteous and hospitable. Every day on this trip seemed to top the day before. Don't miss the Valley of the Cocora (Wax palms) and a shopping trip through Salento. Staying in the coffee region was a great relaxing time between Bogata and Medellin and provided a feel for the more rural part of the country. Also great was the bike tour of downtown Bogota. Kimkim was attentive and flexible every step of the way. They made our trip! Thank you.

Jeanne Sevanche, local specialist, responded to this review:

I am so glad you enjoyed your trip and the amazing country that is Colombi, it has been a pleasure to help you having the best experience!

I wish you a very happy new year,
Best,

Jeanne

Leslie

Feria dr cali, Colombia - Dec 24 - Jan 1, 2018

Traveler: Leslie C. - Local specialist: Nathalie Clavel

The trip was great! Nathalie was very responsive and tried to accommodate our requests for the trip. Everything from the hotel to the events for la Feria went extremely well and I would recommend travelers use this service. Especially first time travelers.

Nathalie Clavel, local specialist, responded to this review:

Hi Leslie,
I am glad everything went well in Cali! You came at the nicest period of the year, when Cali is the more festive!
Best wishes for 2018!
Nathalie

Venkatraman

Columbia trip, Colombia - Dec 23 - Dec 30, 2017

Traveler: Venkatraman S. - Local specialist: Nathalie Clavel

All the arrangements were great and professional. Medellin was the highlight. All tour guides were knowledgeable and professional.

Nathalie Clavel, local specialist, responded to this review:

Thank you for your comments!
I am glad you had a great time, you are welcome to come back at any time!
Best wishes,
Nathalie

fran

The real colombia - 9-day mixed adventure, Colombia - Dec 20 - Dec 31, 2017

Traveler: fran l. - Local specialist: Nathalie Clavel

12/20 our driver is very nice and did a good job driving us to our destination.
12/22 our driver came with a very old pick up truck, for the price we contract and discription from our agent we should have professional driver with Duster car brand, the driver not only driving super fast on winding road also passing car frequently, we were so worry all the way, the car does not come with air condition, we were suffer from the bad air, dust plus very hot, it was a very uncomfortable trip. We... read more

12/20 our driver is very nice and did a good job driving us to our destination.
12/22 our driver came with a very old pick up truck, for the price we contract and discription from our agent we should have professional driver with Duster car brand, the driver not only driving super fast on winding road also passing car frequently, we were so worry all the way, the car does not come with air condition, we were suffer from the bad air, dust plus very hot, it was a very uncomfortable trip. We will not recommend this car company for future customer.
12/24 our pick and hotel pick are ok.
12/26 our tour with driver and guide are good.
12/27 airport pick up is good
12/31 we were waiting for airport pick up , when the time passed hotel front desk call Nathalie and found out there was no pick up , we paid and schedule for the pick up, Nathalie didn’t confirm for us and kept us waiting , luckily front desk checked for us and hurry arrange a taxi for us, so far I have not receiving any explanation from Nathalie, iwouldliketo request refund and apology for almost missed our flight.
Fran lee

Nathalie Clavel, local specialist, responded to this review:

Hi Fran,

Thank you for your comments.
For this kind of emergency we gave you our phone number, to contact us when we are out of the office. When I asked which hotel you were staying in, during the organization of the trip, I was only given one, which is why I thought you would be staying there the whole time. Everything was organized in advance and it would have been better to call us on Saturday when you saw I didn't answer, because it was sure I didn't have the information of the new... read more

Hi Fran,

Thank you for your comments.
For this kind of emergency we gave you our phone number, to contact us when we are out of the office. When I asked which hotel you were staying in, during the organization of the trip, I was only given one, which is why I thought you would be staying there the whole time. Everything was organized in advance and it would have been better to call us on Saturday when you saw I didn't answer, because it was sure I didn't have the information of the new hotel. There was a driver but waiting for you at the first hotel you were staying in.
We did give you the money to take a cab though, through the hotel, so you could arrive at the airport on time, though the service was scheduled and we had to pay for it as well, as we didn't have the information of your hotel on time.

Bonnie

November/december travel to colombia, Colombia - Nov 23 - Dec 17, 2017

Traveler: Bonnie S. - Local specialist: Marine Guérin

Thank you Marine for all of the calls to check up on us. When our guide handed the phone to me, I knew it was Marine and could talk to her about how things were going.

Guides and transfers:
Every guide and transfer showed up on time or early. We soon learned that this country runs on time. Our first transfer was not an exception but was a bit of a shock when they arrived 30 min early and we were not quite ready. This happened to be the only bus trip we had.

The guides who stood out as... read more

Thank you Marine for all of the calls to check up on us. When our guide handed the phone to me, I knew it was Marine and could talk to her about how things were going.

Guides and transfers:
Every guide and transfer showed up on time or early. We soon learned that this country runs on time. Our first transfer was not an exception but was a bit of a shock when they arrived 30 min early and we were not quite ready. This happened to be the only bus trip we had.

The guides who stood out as exemplary were: Elvis at Calanoa, Fernando at Villa de Leyva, and David and driver who picked us up at Hacienda Combia. David and the driver (sorry, can't remember his name) were so much fun and went out of their way to make our stay excellent.

The one exception to all of the good guides was the one at Tayrona. He told us at the beginning we had to keep up with him as we had a long trip and that's exactly how it was. When my foot got stuck in the mud he was far ahead and not there to help, he never slowed down or stopped to interact with us, when we passed buildings he didn't stop to explain what they were. We had to keep our heads down to keep up the pace while still looking ahead to keep him in our sight. Not a fun trip!

Hotels:
Loved Casa Pizarro in Cartegena and the area it was in. Really liked staying in a residential area with lots of restaurants nearby.
Maloka Barlovento was so beautiful. Would have loved to stay there another day so we could see the beach. We only had time to see the building we stayed in. Bit of a shock to find only cold water shower. This may be normal here, but this is not normal for us. Maybe a heads up would have helped.
Posada Suenos De Antonio in Barichara was lovely and peaceful. Really liked the patio and view.
Casa Deco in Bogota was in a good location but our room overlooked a hostel and could be noisy.
Calanoa Lodge was excellent! The food was superb, our cabana was superb, and all of our interactions with staff (even if we didn't speak Spanish) was superb!

Hacienda Combia had a lovely setting, but was the big disappointment of the trip. When we arrived I asked for water and was told that it was only supplied with dinner. All other hotels had water accessible either in the form of the first bottle free or a fill up station. Seeing as we could not use the water from the tap to even brush our teeth, this was a major drawback to this isolated hotel.
We asked for a glass of wine with our dinner and were told that they did not have this and we could buy an overpriced bottle.
The food was the most disappointing. We spoke with them about the selection and they added a couple of things to the menu, but this didn't really help. Really, really disappointed in 4 dinners here and no option to go elsewhere. The meals we were offered were a stripped down version of the regular menu.
We didn't feel welcomed here.

We loved Colombia and would like to thank kimkim.com and Marine for making it such a memorable trip. We will definitely recommend the country and booking company to anyone who will listen.

Marine Guérin, local specialist, responded to this review:

Hello Bonnie,

Thank you so much for this extensive review - this is really helpful to us!
I am glad to see you enjoyed Colombia and had a great time here. We will let the guides and drivers know how much you appreciated their services!
Your comments are duly noted about Hacienda Combia most of all, we will try our best to improve that with the hotel or propose another housing option. I apologize for not giving you a heads up about the cold water in Maloka Barlovento, you are absolutely... read more

Hello Bonnie,

Thank you so much for this extensive review - this is really helpful to us!
I am glad to see you enjoyed Colombia and had a great time here. We will let the guides and drivers know how much you appreciated their services!
Your comments are duly noted about Hacienda Combia most of all, we will try our best to improve that with the hotel or propose another housing option. I apologize for not giving you a heads up about the cold water in Maloka Barlovento, you are absolutely right! I hope you had hot weather as it usually is and you did not miss the hot water so much.

I would also like to say what a pleasure it was to have you here. Thank you for your fantastic attitude and curiosity!
And a very happy new year to you!

Marine

Annette

Amazon, Colombia - Dec 20 - Dec 22, 2017

Traveler: Annette H. - Local specialist: Nathalie Clavel

We wanted an Amazon Jungle experience and Nathalie recommended Calanoa Reserve.
We booked a 2 night 3 day trip. We were very unsure as to what to expect.
Before the trip Nathalie was very helpful and answered all our questions very promptly.
The trip itself was absolutely amazing! And exceeded all our expectations- it was as Nathalie had described- but we didn’t expect it to be so good!!
The accommodation was beautiful - we had a double bed in the ground floor and twin beds on first floor... read more

We wanted an Amazon Jungle experience and Nathalie recommended Calanoa Reserve.
We booked a 2 night 3 day trip. We were very unsure as to what to expect.
Before the trip Nathalie was very helpful and answered all our questions very promptly.
The trip itself was absolutely amazing! And exceeded all our expectations- it was as Nathalie had described- but we didn’t expect it to be so good!!
The accommodation was beautiful - we had a double bed in the ground floor and twin beds on first floor and a private bathroom.
The staff were amazing - the cooks, the organisers and the guides - all so helpful and couldn’t do enough for us.
It was easy to swap activities around and add extras. The whole 3 days worked like clockwork - such a slick operation- very impressive.
We saw pink river dolphins (and grey), went pirhana fishing, went to a monkey orphanage, indigenous village, forest walk in day and night, early morning bird watching and watched the sun set over the Amazon...... incredible!!
Food was good (lots of fish!).
We would highly recommend Calanoa Reserve and the services of Nathalie at KimKim. Nothing went wrong so we didn’t need to contact her during the trip - but it was reassuring to have her number just in case.
Thank you Nathalie for your recommendation and help with the booking.

Nathalie Clavel, local specialist, responded to this review:

Hi Annette,

Thank you so much for your comments, I am glad you had a wonderful time on the Amazon (and got beautiful pictures!)
Best wishes for 2018!

Nathalie