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Reyna Ulloa

My name is Reyna, a young professional from Masaya, Nicaragua. I am a university graduate of Tourism Management and Development, and I declare myself completely in love with Central America. I enjoy the opportunity to work with customers from all over the world, accommodating clients´ preferences, special interests and -needs into a tailored proposal. In my free time I enjoy the outdoors, hiking different parts of the countryside, watching movies, and reading.

What places and activities do you specialize in?

"Hiking in Nicaragua volcanoes
Visit to the forest in Boquete
Coffee experience in Matagalpa or Boquete
Historic experience in León or Panama city
Leisure travel to Corn Island or Bocas del Toro"

How did you get involved in travel?

"Since I was a kid, I always enjoyed visiting some interesting places with my family.

For my birthday, my mom always let me choose between a small celebration with music and cake or a nice familiar day trip with a couple of friends. My preference was always a day visiting a new site in Nicaragua.

A year we visit El Chocoyero Nature reserve, and another we travel to Matagalpa to enjoy a coffee-guided tour. I had also have the opportunity to visit an Islet in Lake Nicaragua and the beautiful San Juan del Sur.

These experiences inspired me to study and work to share with visitors the beauty of Nicaragua and Central America, which plenty culture, history, and nature enriches the spirit and provides wonderful life experiences."

Please share a unique travel experience you will never forget.

"In 2019 I had the opportunity to travel to Panama with friends for two weeks approximately. We met some interesting people and visit some beautiful places. I also had the opportunity to visit a market to taste local food.

We were staying in a homestay at that time, so we had the chance to experience the authenticity of Panama and meet a family with a Panamanian mother and a Nicaraguan father. It was definitely wonderful to realize that two different cultures can meet during a trip, but also live together for a lifetime."

Reyna is part of the following groups: Panama Travel Agents, Nicaragua Travel Agents
Top itineraries and travel advice
Family itineraries

Recent trip reviews for Reyna

Great Natural Place in the World to Visit
Panama | Sep 12 - Sep 17, 2023

W
William A.
Canada | Reviewed on Sep 26, 2023

We had a great time and the service was impeccable. The hotel and boat we stayed at were beautiful and we would definitely do this trip again.

Local specialist: Reyna Ulloa

Our trip to Panama was amazing. Reyna did a ...
Panama | Jul 22 - Aug 4, 2023

D
Denise K.
Fairfield, CA | Reviewed on Aug 05, 2023
Our trip to Panama was amazing. Reyna did a spectacular job working with us to plan our itinerary and fun, exciting, informative outings. We learned a lot about Panama's history (and how it is linked to CA history), were immersed in incredibly beautiful rainforests, mountains, and beaches, saw SO many animals and plants in their natural habitats, and ate some delicious food. Reyna also was very responsive during our trip to help with a couple of small bumps we hit along the way and shift... Read more

Our trip to Panama was amazing. Reyna did a spectacular job working with us to plan our itinerary and fun, exciting, informative outings. We learned a lot about Panama's history (and how it is linked to CA history), were immersed in incredibly beautiful rainforests, mountains, and beaches, saw SO many animals and plants in their natural habitats, and ate some delicious food. Reyna also was very responsive during our trip to help with a couple of small bumps we hit along the way and shift our agenda when we found something else we wanted to do :). I would not hesitate to plan another trip to Panama or any trip Reyna recommends!

Hotel Reviews
Central Hotel Panama
Panama City

The location of the hotel is perfect and the hotel itself is beautiful and relatively comfortable. The room we got for 3 people was *very* small - we could really not all be standing at the same time without bumping into each other. If it were just 2 of us, I would have given it 5 stars. But the room was clean, staff were very friendly, breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
There is no way 2 beds should have been in a room that size. Way too small for 3 people.
Los Mandarinos Boutique Spa and Hotel
El Valle de Anton

Los Mandarinos was probably one of the most beautiful hotels I have ever stayed at. The views of the mountains from the hotel AND the pool were incredible. Our room was very comfortable, and the location was quiet and peaceful. I would definitely recommend this hotel to anyone traveling to/through El Valle.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The pools were fantastic; rooms very clean and comfortable; bathroom well stocked.
Palmar beach lodge

The Palmar was a very nice hotel and the only reason I gave it 4/5 stars is personal preference. Our room was very comfortable (A/C was critical to cool down once or twice a day), staff very friendly and helpful, RIGHT ON THE BEACH. The restaurant and bar were very nice and we enjoyed the variety for a week without tiring of the menu. The only drawback of this hotel (for us) is that some nights can be a little more of a party atmosphere - nothing too big and certainly not loud enough to keep us awake. I probably would have loved this in my 20s....

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coast to coast trip to Portobelo
Coast to coast trip to Portobelo
Panama City

I think this was one of my favorite days of the entire trip. Our guide Jose was very knowledgable about the rainforest plants and animals, as well as the fort at San Lorenzo. The drive to the fort and the walk down there road were spectacular - we saw so many animals and really got to quietly observe and have branches dropped on us by howler monkeys! The views were beautiful, and even though the workings of the Canal Locks was not my primary interest of this outing, I found them fascinating and am very happy we were able to watch a huge container ship going through the lock system.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sea Kayak - Panama Canal (half day)
Sea Kayak - Panama Canal (half day)
Panama City

Beautiful setting for a kayak trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Canal Rainforest Boat experience
Canal Rainforest Boat experience
Panama City

Loved this tour - what an amazing place. If we could put videos below, I'd add the 3 species of monkeys we saw up close. We also saw a crocodile, numerous bird species, iguanas, and turtles. Our boat driver knew where to find certain animals and being on the lake with the big ships nearby was surreal. Also, being in the shade on the boat kept things a little cooler and more comfortable in the heat.

Quality of Experience
Guides, Drivers and Staff
Transport
Casco Antiguo tour
Casco Antiguo tour
Panama City

It could have been the timing of the particular tour we took, but we were a little disappointed with this tour. We shifted the time to 4pm to try and avoid the hottest part of the day. We did not get to do the chocolate tasting that our son was looking forward to b/c of the day it was scheduled for, and we were only able to see the interior of one church in town (and not the one directly across from the hotel). We also weren't even aware that the Presidential Palace was in the area until our driver the next day mentioned it while we were leaving town. My guess is we only experienced a portion of what this tour should have been... and again, this could have been b/c of the shifted time. It was a little disappointing b/c those were our surroundings during our stay and I would have liked to learn more about it. What we did see and learn about was very interesting. But there was not really any discussion about the current political environment around some of the changes the area has undergone to revitalize tourism (eg; we saw some signs on our own that locals were trying to resist gentrification - would have liked to learn more about how the will of the locals is balanced with tourism).

Quality of Experience
Guides, Drivers and Staff
Taboga Island
Taboga Island
Panama City

The island is beautiful, the water was warm, the food and drinks were delicious. It was a nice relaxing day after a few busy touring days.

Quality of Experience
We really loved it but probably would have preferred to come back a little earlier.
Guides, Drivers and Staff
Transport
Slot canyon waterfall
Slot canyon waterfall
Valle de Antón

This day was beyond amazing - tied for my favorite day of the whole trip. Cecelio was such a kind, fun, and warm host for us and the mountains are breathtaking. I kind of wish we had more days like this!!!! The slot canyon swimming hole is SO beautiful and refreshing - I cannot imagine a more perfect place.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Reyna Ulloa

Review of the Panama tour and working with Reyna
Panama | Jun 12 - Jun 18, 2023

Peter
Peter F.
Canada | Reviewed on Jun 20, 2023
The guide throughout our trip was Eduardo. He was fabulous. He was very enthusiastic, knowledgeable, accommodating, thoughtful, funny... The four of us on the tour would highly recommend him. Aside from one issue, the itinerary was excellent. In our planned itinerary, we were supposed to have a day going to Portobello.on day 5. This was to be either via train (if it was running) or otherwise by car. When we arrived in Panama that day was switched with the Panama Coast to Coast Land Route.... Read more

The guide throughout our trip was Eduardo. He was fabulous. He was very enthusiastic, knowledgeable, accommodating, thoughtful, funny... The four of us on the tour would highly recommend him.

Aside from one issue, the itinerary was excellent. In our planned itinerary, we were supposed to have a day going to Portobello.on day 5. This was to be either via train (if it was running) or otherwise by car. When we arrived in Panama that day was switched with the Panama Coast to Coast Land Route. Since the land route takes us to the Colon area and Portobello is in the Colon area, I assumed that it was just a printing error. On day 5, when our guide described where we will be going (the Panama Coast to Coast Land Route), I asked if that included Portobello. He said, “No”, and had no explanation as to why we were going there rather than Portobello. Reyna did not ask us about the change in the itinerary.

After the entire trip, the four of us discussed what we liked and disliked. Everything was excellent except we all felt that there was too much time spent on the Panama Canal. Most of the Panama Coast to Coast Land Route day was spent at the observation area for viewing how the Panama Canal locks worked. It ends up that was entirely wasteful because it is essentially identical to the next day where we were on a boat trip through the Panama Canal locks. That boat trip provided the same knowledge that we had already heard at the observation area the previous day. So, we all felt that we had wasted a day and could have saved a lot of money by shortening our entire trip by one day and not missing anything important.

Reyna was a challenge to work with. (All of this is by memory rather than me checking everything.):
- She often had very delayed responses (e.g., it seemed like she typically responded a week after a question, at least until we were close to going on the trip). I do appreciate that 24/7 responses are an unreasonable expectation. David, for our Colombia kimkim tour (which we went on just before going to Panama), was able to reply in a reasonable time frame. I enjoyed working with him.
- There were a number of misunderstandings. It felt like Reyna did not have time to closely check what was previously said in our communications.
- It seemed like she did not really know what could be seen from Panama City. In other words, she did not offer any ideas beyond what is easily found on the web. At one point we were looking for activities for one more day and we decided that Portobello was the best option for the ideas she gave us.

Hotel Review
Riande Granada Urban Hotel
Panama City

The hotel was excellent. I asked for a three star hotel and the Riande is four star. That is fine if there was not much of a price difference.

Authenticity & Character
It had the "big" hotel feel.
Location
It was not within walking distance of anything interesting. It felt like the location was safe, which was important to us. There were a number of restaurants nearby.
Staff
Friendly, helpful...
Cleanliness & Comfort
Very clean and comfortable. Our room was on the side facing the outdoor bar. We were kept awake by the loud music coming from the bar. We did not sit in the bar because the music was so loud that it was difficult to talk to each other.
Activity Reviews
Canal Rainforest Boat experience
Canal Rainforest Boat experience
Panama City

We had to leave early to be the first to the area where food was offered to the monkeys. (Once the monkeys were fed by anyone, they would not come for other people offering food.) It was exciting watching them come onto the boat for food.

Chagres National Park and Embera Indians
Chagres National Park and Embera Indians
Panama City

It was informative. On some tours, one only sees traditional dancing, which does not say much about the culture. On this tour, we learned a lot and there was plenty of time for us to ask questions. The lunch was excellent.

Partial Transit in Panama Canal
Partial Transit in Panama Canal
Panama City

This was interesting to experience and see how the locks worked. The caveat is that the trip is slow (not that it is anybody's fault.) Going through the first lock was exciting, the second lock was interesting, and the third lock was just a repetition.

Casco Antiguo Walking tour
Casco Antiguo Walking tour
Panama

Eduardo was informative. Nice to taste that very expensive coffee.

Coast to coast trip to Portobelo
Coast to coast trip to Portobelo
Panama City

We were not taken there.

Local specialist: Reyna Ulloa

Gorgeous, still relatively untouched, and inexpensive
Nicaragua | Feb 28 - Mar 16, 2023

F
fern k.
Canada | Reviewed on Mar 23, 2023
Nicaragua is still relatively unspoiled and has great natural beauty. We were impressed by the accommodations, food and knowledge of our guides. We felt safe everywhere we went and didn’t get sick at all.
Reyna did a great job capturing who we were and the kind of experiences we were looking for - we felt like we had great exposure to authentic Nicaraguan customs and life. We learned a lot about the importance of coffee, chocolate, cigars and farming in general to the economy.
We plan to...
Read more

Nicaragua is still relatively unspoiled and has great natural beauty. We were impressed by the accommodations, food and knowledge of our guides. We felt safe everywhere we went and didn’t get sick at all.
Reyna did a great job capturing who we were and the kind of experiences we were looking for - we felt like we had great exposure to authentic Nicaraguan customs and life. We learned a lot about the importance of coffee, chocolate, cigars and farming in general to the economy.
We plan to return in 2 or 3 years!!!

Hotel Reviews
Finca San Juan de la Isla
Altagracia

We were in a cabana overlooking the lake and “bird island”. Beautiful spot. Food and service was great. Lots of wildlife. It’s super windy but the restaurant did a good job of putting up screens to block the wind but still allow a view. We loved the private remote feeling of this place - if you need to be where the action is , look elsewhere.

Authenticity & Character
Rustic cabanas Beautiful gardens
Location
Private remote
Staff
Very friendly
Cleanliness & Comfort
Pacaya Lodge y Spa
Masaya

We were in a private cabana overlooking the lake and gorgeous grounds. Loved the sound of the howlers and birds every day. Loved our deck with comfy hammock. Very luxurious accommodations. Staff were super friendly and accommodating. Food was good.

Authenticity & Character
Loved that the owners also are involved in education and farming locally
Location
Big deck overlooking the lagoon
Staff
Staff were super friendly and helpful. I even received a birthday card and small gift on my birthday 🥳
Cleanliness & Comfort
Very luxurious.
Hotel Selva Negra (Bungalow)
Matagalpa

Loved this rustic cabin in the middle of a forest. Lots of wildlife!! Great hiking trails. Very interesting coffee tour of a large coffee producer.

Authenticity & Character
Location
Loved the forest location
Staff
Cleanliness & Comfort
Hotel Lever
Somoto

What a surprise to find such a high end feeling newer hotel in northern Nicaragua!!! Food was great. Comfy bed. Loved the town of Somoto. Just small enough to easily explore and quickly feel at home in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aaki Hotel
Las Peñitas

Wonderful location on the beach with comfy bed and great view from our balcony. The included breakfast was ok but we added a fruit platter for an extra charge that was fabulous. The lunch and dinner items need work. I had what I thought was going to be a fresh fruit bowl with chia and granola but the fruit was puréed into a smoothie - such a shame when the fresh fruit in season is outstanding. The flavours all just blended together- disappointing.

Authenticity & Character
Location
Great location on a gorgeous stretch of beach
Staff
Awesome friendly staff
Cleanliness & Comfort
Hotel Victoriano
San Juan del Sur

Older hotel that needs some work. The architecture is amazing and some areas were well maintained. But the main stairs to the hotel were uneven / being repaired. Funky smell - mildew? In the lobby. The room itself was nice with good amenities and comfy bed.

Authenticity & Character
Location
On the Main Street across from a very busy boat filled beach/ harbour
Staff
Cleanliness & Comfort
Had to be careful on the uneven main entrance stairs. Find what is causing the smell in the lobby - maybe it was just temporary???
Hotel Los Altos
Estelí

We visited the stone man and did an artisanal coffee and farm visit from Esteli , all of which were awesome. The city itself is BUSY and we were warned to not be walking around our hotel after 10 pm. The hotel was near Central Park and church and the area was totally fine during the day and early evening. The room was fine, the staff ok. Might look into a home stay if we were to visit Esteli region again. We are not busy city people but if you like being in the centre of action you might not mind this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Jul 20, 2023

Hi dear Fern,

Nice to greet you again! Thank you very much for your feedback . We are delighted to hear that you enjoyed the experiences we prepared for you. It was a pleasure to help you create your itinerary according to your needs and preferences as reflected in our communications.
Nicaragua awaits you and the kimkim team to plan your next adventure

Panama was an epic trip. We were looking for ...
Panama | Dec 30 - Jan 6, 2024

K
Karen S.
San Leandro, CA | Reviewed on Mar 20, 2023
Panama was an epic trip. We were looking for a beach vacation and wanted to see the Panama Canal. The itinerary and service provided by Reyna was excellent. Reyna checked in with us throughout the tour. The trips/transfer to and from the Pearl Islands and to Bocas del Toro were arranged by Reyna and her team and we had no problems at all. She communicated with our hotels and drivers throughout the trip. The drivers were helpful and informative. One of the tours Reyna recommended was a rain... Read more

Panama was an epic trip. We were looking for a beach vacation and wanted to see the Panama Canal. The itinerary and service provided by Reyna was excellent. Reyna checked in with us throughout the tour. The trips/transfer to and from the Pearl Islands and to Bocas del Toro were arranged by Reyna and her team and we had no problems at all. She communicated with our hotels and drivers throughout the trip. The drivers were helpful and informative. One of the tours Reyna recommended was a rain forest boat tour of Gatun lake- which is entered via the national park in Panama City. This is a real treat and not to be missed and gives a real perspective of Panama canal's history and geography. Our guide for Gatun Lake and then a visit to Colon, Jenny who is a local, was excellent. I really appreciated her enthusiasm and she clearly knew area well- not to mention where to get the best raspado in town. We spent two nights at Oro y Mar on Isla Contadora which was the most elegant hotel on the island with a beautiful private beach. This was a quiet stay as the island is small. We stayed at Island Plantation in Bocas del Toro- I can't say enough about this place- beautiful with a pool, private beach and far way yet close enough to the town to go into town. We took day trips from there with Kawi Voyage Eco-tours and our guide Sophie Garcia was fantastic. We packed a lot into this trip but it never felt like too much. Thank you Reyna and your team!

Hotel Review
Hotel Island Plantation
Isla Colon, Bocas del Toro

Highly recommend. The place itself is beautiful and serene- a real retreat. They have their own beach with the restaurant above so it felt like the tropical vacation I was looking for. Thank you Chris and Choco!

Authenticity & Character
The place itself is beautiful and every detail is noticeable.
Location
Away from the main town but close enough to go into town at any time.
Staff
From owner to the staff they attended to us. Really kind and helpful.
Cleanliness & Comfort
Water provided in the room. Spotless.
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on May 12, 2023

Hi dear Karen. :)
Thank you very much for your kind message and feedback about your trip.

It was a great opportunity to provide you assistance during all your stay in Panama. A pleasure to be part of this special trip and we really appreciate all your comment to keep the good work an improve our services.

Hope to have the chance to assist you in a future trip maybe for Nicaragua! ;)

All the best for you both,
Great to e-meet you during this adventure.

Warm regards,

Two week flavor of Panama Trip
Panama | Dec 28 - Jan 11, 2023

Luke
Luke T.
Los Angeles, CA | Reviewed on Jan 15, 2023
My trip to Panama was preceded by a few weeks in Costa Rica. The first difference was the heat in Panama but that was why I was here. But let's start with the planning. Reyna was awesome from the start. I explained what I wanted to try and accomplish, and she really did a great job setting things up for me in a variety of locations and activities. I'm not sure she was expecting an old guy (60) lol, to want to do as many active or even risky activities but thats me. She was always on... Read more

My trip to Panama was preceded by a few weeks in Costa Rica. The first difference was the heat in Panama but that was why I was here. But let's start with the planning.

Reyna was awesome from the start. I explained what I wanted to try and accomplish, and she really did a great job setting things up for me in a variety of locations and activities. I'm not sure she was expecting an old guy (60) lol, to want to do as many active or even risky activities but thats me. She was always on the spot, and I could contact her anywhere I had a signal, and she would promptly respond. A few things we scheduled I decided to modify on the fly and she made sure this went seamlessly. This was nothing she did, but more from me seeing something a little crazier and wanting to modify my activities. I can't say enough good things about her.

I started in Panama City at the Tryp hotel which was centrally located with nearby restaurants and amenities. I then began my activities the next morning. Bianca, my guide contacted me and suggested we leave earlier to catch more wildlife. I suggested an even earlier start to catch the sunrise and the animals and it was simply amazing. Bianca would be my gude for two days and she was so full of information and fun. She spoke perfect English and we hit all kinds of local stuff, local eateries at my request, (sorry I chickened out on the pigs feet, a local favorite jajaja! We Kayaked into the jungle and visited the Enberra people. Awesome.
The next day we would canoe out to a beautiful waterfall and then indigenous village. It was awesome. The food and the cultural display were very cool I took a hike around the area on my own to try and get a better idea of the people and was met and followed by the children and befriended by them It was very moving! Do this if you go!
I visited some monkey islands in the canal the next day and Casco Viejo and it was also very intereting. One more night then off Valle de Anton.

Valle De Anton was a beautiful Place and I stayed at the Mandarino Hotel. It was very beautiful in a beautiful location. If I had a complaint about any part of my trip it would be here at reception at the Mandarino. It was the only time I would encounter people that seemed to have a poor attitude towards me. They were just unpleasant, and this would be on check in and checkout. The rest of the staff I encountered were wonderful. The breakfast was great, and the beauty was spectacular. I went on a hike the next day and was contacted by Nico, an independent guide, and Cecilio the driver for the day and also my guide and driver the next day. We did a tour of different areas and a short hike, and it was awesome. Both of these guys were so good, and I would highly recommend requesting them when setting up your tours in Anton Valley.

Next up was Boca Chica. After a slight delay at the regional airport, I was off to Boca Del Mar. It was even more Beautiful than the Mandarino. Because we were arriving late the driver contacted the hotel and they stayed open so I could have a hot dinner when I arrived. The dinner was awesome, and the view was off the charts. I would take a day off and get a massage in the evening. I strongly recommend this if you are staying here. The massage was one of the best Ive ever received and I was married to a trained masseuse!! I then did the 4 hour Island tour here and it was awesome. I set this up while at the hotel Reyna had scheduled a few days of just relaxing and this was definitely the place to do that, but I was ready for action, so I did the tour. It too was absolutely breathtaking, and I highly recommend this. My final stop would be Boquete in the mountains.
I was picked up by Fernando and highly recommended requesting him for your transportation while in Boquete. He knows the entire area and most of the people with a long history here in the mountains. [email protected] He gave me many local tips and also was on the spot when I needed driver outside of the activities planned by Reyna. Reyna learned that I was on the go constantly even after the tours etc. I would stay at Finca Lerida, a working coffee plantation. The staff was extremely pleasant and helpful and made great suggestions for me when I arrived early. The hike to the local waterfall was beautiful as were the entire area around me. I did the mini canyon tour, and it was a little crowded for me, but it was a holiday, and it was hot, so a lot of people were there. It did not stop me from doing a few backflips into the river though! I had a great dinner at an Argentine restaurant in town and then called Fernando when I was ready, and he drove me back to my room. My last hike was up the gasline road and to a waterfall. We saw all kinds of wildlife and had a family of Howler Monkeys come through and put on quite a show in the canopy above us. It was a great end to the adventures for tomorrow was back to Panama City and then home.
I would be back at Tryo hotel who let me check out late and were awesome as they were at the beginning of the trip. I stayed in the pool until the last minute and was transported once again to the Airport and Home.

Summary
Reyna was absolutely awesome as my trip coordinator.
My Guides and transport through Miguel tours were great. Ask for Bianca in Panama City. Nico and Cecilio in Valle De Anton, and Fernando at FGLtaxi in Boquete.

Great job KimKim. Second trip with you guys and it was perfect!

Hotel Reviews
Hotel Finca Lerida
Boquete

First off, awesome reception staff!! The facility was beautiful, the staff very pleasant, the location unbelievable and the breakfast was amazing. The views from the deck at the restaurant were spectacular. I did all the hikes around the plantation, and it was fun and beautiful If your adventurous check out the waterfall hike. The trail has a few scrambling parts, but it is so worth it. I would stay here again!

Authenticity & Character
Old world charm
Location
The overall beauty, the temperature and the views.
Staff
Super happy and cheerful Very helpful.
Cleanliness & Comfort
Bocas Del Mar Hotel
Boca Chica

Absolutely gorgeous location and hotel Awesome helpful staff.

Authenticity & Character
Location
Look at any picture online and then magnify it by 10 in person. Absolutely stunning!
Staff
Helpful and cheerful.
Cleanliness & Comfort
Los Mandarinos Boutique Spa and Hotel
El Valle de Anton

A beautiful location and hotel kind of spoiled by reception staff and lack of information.

Authenticity & Character
Location
Staff
Reception staff needs some hospitality training. Everyone else was great!
Cleanliness & Comfort
Tryp Panama Centro by Wyndham
Panama City

Everyone here was super helpful. Decent location, but im not a big city person. Great room with a good view on New Years of the mayhem outside from the safety of my room lol.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sea Kayak - Panama Canal (half day)
Sea Kayak - Panama Canal (half day)
Panama City

Bianca making the suggestionof an earlier start made it an unforgettable experience. The sunrise, the serene lake, the crazy amount of wildlife, especially for birdwatchers, and excellant guide. Do this tour!

Quality of Experience
Guides, Drivers and Staff
Bianca was the best! Could not ask for a better guide.
Transport
Bianca made it awesome. Learned so much just coming and going.
Embera cultural tour OR Gastronomic tour in Colon
Embera cultural tour OR Gastronomic tour in Colon
Panama City

Emberra Cultural tour! Bianca again, so lucky. Absolutely beautiful, fun and informative.

Quality of Experience
Food
The Enberra lunch was delicious.
Guides, Drivers and Staff
Bianca=Awesome. Intelligent, cheerful and fun.
Transport
Bianca
Canal Rainforest Boat experience
Canal Rainforest Boat experience
Panama City

It was a different tour checking out all the islands. I went to late to really catch the wildlife my mistake.. Should have requestedearlier start as Reyna and Miguel Tours I know would have made it happen.

Valle de Anton - Local Highlights
Valle de Anton - Local Highlights
Valle de Antón

Really cool tour that you select activities. Nico and Cecilio and hiking around made it awesome. Nico is a wealth of knowledge, and I would request him for your tours in the Valle

Quality of Experience
The entire day was great and I learned so much. I wanted an authentic hat but we were almost back and they turned around and we went and found one. Very cool!
Guides, Drivers and Staff
Transport
Cecilio was great driver and we guide me the next day
Slot canyon waterfall
Slot canyon waterfall
Valle de Antón

So, I had Cecilio today and we had a great morning hike in the rainforest and then a crazy -in the best way- drive to the waterfall the hike was really what I had been waiting for and he made it really fun the waterfall was absolutely breath =taking and the water colors so vibrant. I jumped off the higher points after watching the locals and it was a blast.

Quality of Experience
I loved the whole day from start to finish. Fun Challenging and beautiful
Guides, Drivers and Staff
Ask for Cecilio
Transport
Cecilio knowledge of the backcountry trails.
 Cloud Forest "Pipeline Trail"
Cloud Forest "Pipeline Trail"
Boquete

Really fun easy hike with lots of wildlife and beauty. Cool waterfall at the end. It hadnt rained in a while so not as much water but after rain it is probably insane.

Quality of Experience
Guides, Drivers and Staff
Our guuide actually grew up near the hike and his family still lived near the starting point. Lots of local info and very knowledgeable of the entire thing.
Transport
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Feb 02, 2023

Hi dear Luke, nice to greet you again!

I cannot tell you how much we appreciate this nice feedback from you.
Thank you so much for give us the opportunity to our great guides and team in the field to welcome you and provide you the best assistance possible during your visit.

We always have the pleasure to learn from adventurers and active travelers like you!
It was great to e-meet you and hope to have the pleasure to assist you with your trip to Nicaragua in the near future!!

Best wishes in your next adventure Luke!

I had an amazing experience travelling to Nic...
Nicaragua | Dec 24 - Dec 31, 2022

K
Keyla A.
Flagami, FL | Reviewed on Jan 01, 2023
I had an amazing experience travelling to Nicaragua with Kimkim. I was a bit skeptical at first because I have never travelled with this agency before but they really surpassed my expectations. Reyna worked closely with me to accommodate my needs and always made sure everything is okay and if anything else is needed. There was active communication at all times. We stayed one week in Nicaragua and it was the perfect escape for whomever enjoys being in nature, surrounded by great people and... Read more

I had an amazing experience travelling to Nicaragua with Kimkim. I was a bit skeptical at first because I have never travelled with this agency before but they really surpassed my expectations. Reyna worked closely with me to accommodate my needs and always made sure everything is okay and if anything else is needed. There was active communication at all times. We stayed one week in Nicaragua and it was the perfect escape for whomever enjoys being in nature, surrounded by great people and eating delicious food. Every guide we had the pleasure to be with picked us up on time, was extremely helpful with any questions we might have had and you could tell they loved doing what they do.

In the future I would definitely book another trip with kimkim and was overall very impressed.

Hotel Reviews
Hotel Patio del Malinche
Granada
Authenticity & Character
Location
Staff
always attentive and very friendly
Cleanliness & Comfort
El Caite San Juan del Sur
San Juan del Sur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Charco verde
Rivas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Marimba
Apoyo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Las Isletas Kayak adventure
Las Isletas Kayak adventure
Granada
Quality of Experience
Food
we did not have any food so I would rate it neutral
Guides, Drivers and Staff
Transport
Mombacho Volcano - Crater Trail
Mombacho Volcano - Crater Trail
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
San Juan del Sur - Sunset Boat Journey
San Juan del Sur - Sunset Boat Journey
San Juan del Sur
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking the Maderas Volcano
Hiking the Maderas Volcano
ometepe

We are not experienced hikers but we were able to succeed. It was not easy but the views were incredible. We were told this was a beginner's hike and it definitely wasn't. We also were not well prepared with the attire but overall it was a whole new experience for me and I am glad I was able to finish the whole hike.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day at leisure
Day at leisure
Apoyo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon
Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon
Apoyo
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Jul 20, 2023

Hi Keyla,

Thank you very much for your lovely feedback. It was a pleasure to work together in order to create your perfect itinerary in Nicaragua according to your preferences. It is nice to know that you have enjoyed your time in Nicaragua and everything that was prepared for you. All the kimkim team is at your disposal anytime

Reyna was a great agent through both the plan...
Nicaragua | Dec 14 - Dec 23, 2022

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Chris C.
Canada | Reviewed on Dec 24, 2022
Reyna was a great agent through both the planning of this vacation and during the trip itself. She was very prompt and knowledgeable answering all our questions, and checked in regularly. We never saw her, but felt that she was with us every day, making sure that things ran smoothly. All of the guides and drivers we met on the trip were also top-notch and helped us get the most out of each excursion. The while trip was fantastic. Read more

Reyna was a great agent through both the planning of this vacation and during the trip itself. She was very prompt and knowledgeable answering all our questions, and checked in regularly. We never saw her, but felt that she was with us every day, making sure that things ran smoothly. All of the guides and drivers we met on the trip were also top-notch and helped us get the most out of each excursion. The while trip was fantastic.

Hotel Reviews
Hotel Plaza Colon
Granada

A classy hotel with the friendliest of staff. They rolled out a TV to watch the World Cup with us, and were great hosts of their city

Authenticity & Character
Location
The room and the inner courtyards, one with a secluded pool
Staff
Cleanliness & Comfort
Hotel El Convento
León
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacaya Lodge y Spa
Masaya
Authenticity & Character
Location
The most amazing view of the crater lake and close to some great volcano excursions
Staff
Super-nice people
Cleanliness & Comfort
Malibu Popoyo

Lives up to its website. Ultimate in laid-back beach vibes, with a great kitchen (food was simple but delicious). Very nice people running the place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cerro Negro sandboarding tour
Cerro Negro sandboarding tour
León

A great hike - nice views. The boarding was fun and lived up to its promise of adrenaline-inducing. But it can easily go from fun to injury in a second. I would not recommend it for children, and they should really take more steps to improve health and safety. ( ie options for shorter or gentler rides similar to green, blue and black paths as on a ski hill). As it is now- it is a black diamond ride as your first experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon
Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon
Apoyo

Wasn’t sure if we would really see lava or just lots of steam - but there was a great view of the swirling lava and a nice hike overall

Quality of Experience
Guides, Drivers and Staff
Transport
Mombacho Volcano - Crater Trail
Mombacho Volcano - Crater Trail
Granada

Both a beautiful hike and a break from the heat combined. Well worth it

Quality of Experience
Guides, Drivers and Staff
Transport
Las Isletas Kayak adventure
Las Isletas Kayak adventure
Granada

Do it if you want the exercise - but there was nothing special about this kayak route

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Dec 30, 2022

Hi Chris, nice to greet you!

Thank you very much for your kind feedback.
It was great to have the opportunity to create this trip all together and provide you with the best assistance.

All the team was happy to meet you, and give you the warm welcome you deserve.

Thanks for visiting our beautiful country!
We all wish you a happy New year :)

Best regards,

Rene's welcoming smile at the airport made us...
Nicaragua | Nov 4 - Nov 12, 2022

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Birungi J.
United Kingdom | Reviewed on Nov 19, 2022
Rene's welcoming smile at the airport made us feel at home immediately. He's really welcoming,the drivers were always on time. In Leon thanks to Freddie our guide Marcos and the driver. The hotels Reyna arranged our trip beyond our expectations. Granada the driver always on time with Rene. A big hug and thanks to kimkim. We are really grateful kimkim is for real so organized everything was. Read more

Rene's welcoming smile at the airport made us feel at home immediately. He's really welcoming,the drivers were always on time. In Leon thanks to Freddie our guide Marcos and the driver. The hotels Reyna arranged our trip beyond our expectations. Granada the driver always on time with Rene. A big hug and thanks to kimkim. We are really grateful kimkim is for real so organized everything was.

Hotel Reviews
Hotel El Convento
León

It is was great

Authenticity & Character
Everything
Location
It's accessibility to all amenities
Staff
We could communicate to all staff members since they were speaking English and they were ever happy and smiling
Cleanliness & Comfort
Their rooms were fantastic
Hotel Plaza Colon
Granada

They were smart and organized.

Authenticity & Character
Everything
Location
Close to all amenities and markets.
Staff
Woooow so jolly happy welcoming
Cleanliness & Comfort
Everything there
Activity Reviews
León - Juan Venado Island Motorboat Tour
León - Juan Venado Island Motorboat Tour
León

Freddie showed us things we hadn't seen in our lives. First when we were going to the boat we walked a distance but to come back the place we passed when walking,we came back when we were passing seated in the boat. We saw the mangroves it was our first time,we saw different species of birds we also visited the place where tortoises are hatched thanks to our boat captain he was so loving and helped alot in showing us new things.every on the boat was aiming at making us happy. Thanks to Vapues tours and Reyna plus Sandra please

Quality of Experience
All
Guides, Drivers and Staff
Those people are wonderful we are black people but we never felt out of place. They are so great
Transport
Ever on time, they drive with care everything was great
Leon - City Walking Tour
Leon - City Walking Tour
León

It was hot but Freddie gave us time we met people he showed us around he's really a great person. We also visited the art museum thanks to Freddie and Reyna kimkim and vapues tours. Vapues tours staff are so organized I love their uniforms,and transport.the cars are so smart.

Quality of Experience
Everything
Guides, Drivers and Staff
They're the best
Transport
Number one
Masaya Volcano - Lava Night Tour
Masaya Volcano - Lava Night Tour
Granada

It was great thanks to Rene and the driver. Rene taught us alot by the time we reached the volcano you could think we knew everything

Quality of Experience
Everything was good
Guides, Drivers and Staff
They're number one
Transport
Fantastic ever on time
Granada - Las Isletas Boat Tour
Granada - Las Isletas Boat Tour
Granada
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Nov 21, 2022

Hi dear Birungi,

Thank you for letting us know our services were according to your expectations. Our kind staff were happy to welcome and assist you during your stay.

We´re so glad you really enjoyed your visit to our beautiful country!
A pleasure to assist you,

Warm regards,

It was a great tour and a wonderful experienc...
Panama | Jul 28 - Aug 2, 2022

Claudio
Claudio B.
United Kingdom | Reviewed on Aug 08, 2022
It was a great tour and a wonderful experience. Reyna was great in accommodating our requests to go to San Blas and spend a night there. The trip to the tropical forest and Canal was great as well Read more

It was a great tour and a wonderful experience. Reyna was great in accommodating our requests to go to San Blas and spend a night there. The trip to the tropical forest and Canal was great as well

Hotel Review
Tryp Panama Centro by Wyndham
Panama City

good but somehow run down hotel. Good value for money, excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
two lifts in the entire hotel - easier to use the stairs...
Activity Reviews
Rainforest boat tour OR Soberania national park
Rainforest boat tour OR Soberania national park
Panama City

wonderful - very informative guide. The tour was a success

Quality of Experience
Food
Guides, Drivers and Staff
Transport
One day to San Blas
One day to San Blas
Panama City

We changed this into two days - one night. This was by far the best part of the holiday. A wonderful, highly recommendable experience.

Quality of Experience
the islands were amazing; the accommodations basic but lovely. A real experience.
Food
wonderful lobsters, red pargo and other fish. Authentic food, delicious.
Guides, Drivers and Staff
sorry - I have to be critical here. First time ever i did not leave a tip. If it is a private tour, you cannot say "I will be there between 5 am and 5.30 am". We were ready at 4.59 am and the driver arrived at 5.35. We could have taken it more easily.
Transport
The driver spent way too much time on the phone while driving (he was excellent driving with one hand on the terrible road, but still....I would prefer someone looking at the road rather than at the messages on the phone.
Casco Antiguo tour
Casco Antiguo tour
Panama City

We did it by our own, as we changed the program to have an extra day at San Blas. Casco Antiguo was really beautiful

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Reyna Ulloa
Reyna
Reyna Ulloa
Local specialist in Managua | Replied on Nov 21, 2022

Hi dear Claudio, nice to hear from you.

Thank you very much for your kind review :)
It was a truly pleasure to assist you with your trip to Panama.
Our best wishes for you and your family!

Best regards