Profile photo for Samir Bishara
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active 17 mins ago

Samir Bishara

I have been in the tourism field for many years, long enough for me to become very aware of travelers' needs and requirements. My passion for tourism and travel influenced me to switch my career from Mechanical Engineering to tourism.

When I build an itinerary for my travelers, I picture the routes in my mind and see how things can go smoothly and what can be difficult for the travelers - enhancing the good things and smoothing sharp edges. I do my best always to make all trips aspects clear to my travelers so they do not need to worry about any last-minute surprises. It is a way of life for me - I enjoy helping people get the most out of what they paid for, and always ready and happy to go the extra mile to satisfy my guests. My aim always is to let all of my guests go back home, with an outstanding feeling of joy and satisfaction from their trips.

What places and activities do you specialize in?

"I plan trips to Jordan, Israel, Egypt and I specialize in archeological, adventure, religious, trekking , and eco trips. "

How did you get involved in travel?

"Seeing the reactions of travelers after each day after they return from a visit. To see the joy and astonishment on their faces, I had to know why! "

Please share a unique travel experience you will never forget.

"Over 20 years ago, I took a pilgrimage trip to Jerusalem & Galilee. While it was an eye-opening experience from a religious and historical perspective, it was not a place that I would describe as particularly fun or edgy. But it is an overwhelming experience in all aspects. After that, I knew that I needed to go deeper into this field.

"

Samir is part of the following groups: Jordan Travel Agents
Views over the Western Wall and Temple Mount in Jerusalem
Essential Israel: Tel Aviv, Jerusalem & Tiberias - 12 Days

Check off Israel's most important cultural and historic sites in one trip with this comprehensive 12-day itinerary. Traveling from the Mediterranean beaches of Tel Aviv to the ancient streets of Old Jerusalem to the shores of the Sea of Galilee, you'll explore a bevy of highlights and hidden wonders in between. Look out over the Dead Sea from the clifftop ruins of Masada, take a journey through history on an off-road tour of the Golan Heights, and stroll through colorful market stalls in the UNESCO-listed port of Acre.

Incredibly preserved ruins in the ancient city of Ephesus
Turkey's Ancient Wonders: Istanbul, Cappadocia & Kusadasi - 5 Days

The ancient world comes to life on this whirlwind, 5-day journey through Turkey. Starting in Istanbul, you'll visit iconic landmarks like the Hagia Sophia and Blue Mosque, then see where Europe meets Asia on a sunset boat ride down the Bosphorous. Fly east for a day to marvel at the carved cities and "fairy chimneys" of Cappadocia before transferring to the Aegean coast to tour the spectacular ruins of Hierapolis and Ephesus.

The Western Wall and Temple Mount in Jerusalem's Old City
Israel's Jewish History & Heritage Tour - 8 Days

Discover some of Judaism's most important spiritual and historic landmarks on this 8-day journey through Israel. Wander Tel Aviv's modernist squares and museums, visit the home of Kabbalah in Safed, and explore the Golan Heights by Jeep. After some time in the countryside at a traditional kibbutz, you'll make your way through the Jordan Valley to Jerusalem, where visits to the Western Wall, the Tower of David, and Yad Vashem await.

Sunset over the desert surrounding Petra
Journey Through Jordan & Israel: Amman to Jerusalem - 9 Days

Ancient sites and natural wonders abound on this whirlwind 9-day journey through Jordan and Israel. Starting in Jordan, you'll travel south along the historic King's Highway to visit the otherworldly shores of the Dead Sea and wander the magnificent canyons of Petra. After an unforgettable night of camping in the "Valley of the Moon," it's on to Israel, where you'll explore desert fortresses and ancient caves before touring the many historic and holy sites of Jerusalem.

Tel Aviv's ancient & eclectic port of Jaffa
Essential Israel: Tel Aviv, Jerusalem & Tiberias - 9 Days

From modernist Tel Aviv to ancient Tiberias, this immersive 9-day itinerary introduces you to the many faces of Israel. Visit the storied Mount of Olives and see the Dead Sea Scrolls up close in Jerusalem, then head off the beaten path to explore iconic historic and religious sites like Nazareth, the Sea of Galilee, the Mount of Beatitudes, and the Roman city of Caesarea. End your adventure back in Tel Aviv, where you'll have free time to explore its characterful neighborhoods and Mediterranean beaches.

Jerusalem's skyline from the Mount of Olives
Discover Israel & Jordan: Jerusalem, Amman, Petra & Tel Aviv - 9 Days

This 9-day journey through Israel and Jordan introduces you to some of the Middle East's most fascinating cultural and spiritual sites. After strolling the ancient waterfront and modernist squares of Tel Aviv, you'll hop over to Jerusalem to soak up the history and atmosphere of the Old City. Head west into Jordan to discover Roman ruins in Amman, then skirt the Dead Sea and Mount Nebo to reach the spectacular Nabataean city of Petra. After a detour into the wilds of the Wadi Rum desert, it's back to Tel Aviv for some beachside downtime before your departure.

Recent trip reviews for Samir

Very smooth and easy process. Everything was ...
Jordan | Jan 3 - Jan 7, 2023

K
K H.
Costa Mesa, CA | Reviewed on Jan 10, 2023

Very smooth and easy process. Everything was taken care of.. was nice to just sit back and enjoy the trip. Great people as well. read more

Very smooth and easy process. Everything was taken care of.. was nice to just sit back and enjoy the trip. Great people as well.

Hotel Reviews
Petra Moon Hotel
Wadi Musa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Full Day Petra (With Site local Guide or private guide)
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jan 11, 2023

thank you Keaton.
wish you all the best.
Samir

5 stars for Kimkim and Samir
Jordan | Dec 29 - Dec 31, 2022

C
Caitlin P.
Albany, CA | Reviewed on Jan 07, 2023

Could not recommend Kimkim and Samir more. Incredibly accurate, informative, flexible and responsive communication before and during trip. The guides and drivers were clearly well respected locals and very good at their jobs. Only feedback would be a bit more clarity to and from Israeli/Jordan border in terms of logistics and who was meeting us but I again very small glitches in fabulous experience. We recommend them heartily. read more

Could not recommend Kimkim and Samir more. Incredibly accurate, informative, flexible and responsive communication before and during trip. The guides and drivers were clearly well respected locals and very good at their jobs. Only feedback would be a bit more clarity to and from Israeli/Jordan border in terms of logistics and who was meeting us but I again very small glitches in fabulous experience. We recommend them heartily.

Hotel Reviews
Palmera Camp
Wadi Rum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Moon Luxury Hotel
Petra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Petra (With Site local Guide or private guide)
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jan 08, 2023

Hi Caitlin , Was my pleasure really to host you . so happy that you have enjoyed your trip, and ceratinly wish to see you again in Jordan.

Be well and safe.
Samir

Great Jordan experience!
Jordan | Dec 28 - Jan 3, 2023

M
Madhuri M.
Kenya | Reviewed on Jan 07, 2023

Samir and our guide and driver (Anees) provided us with the most amazing experience in Jordan we could have asked for. The entire trip was very seamless, we got everything we had expected and never felt stressed. Anees was super kind and helpful through the trip - showing us all the locations, telling us about the history, stopping by whenever we needed our coffee or hummus fixes! It’s tough to choose a favourite in Jordan - but waking up in a bubble tent on 1st Jan 2023 and to see the vast... read more

Samir and our guide and driver (Anees) provided us with the most amazing experience in Jordan we could have asked for. The entire trip was very seamless, we got everything we had expected and never felt stressed. Anees was super kind and helpful through the trip - showing us all the locations, telling us about the history, stopping by whenever we needed our coffee or hummus fixes! It’s tough to choose a favourite in Jordan - but waking up in a bubble tent on 1st Jan 2023 and to see the vast expanse of the Wadi Rum and caravans of camels passing by is a pretty unforgettable experience! I would highly recommend Jordan and Samir!

Hotel Reviews
TORINO HOTEL
Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Palace
Wadi Musa, Petra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Rum Magic Camp
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan
Amman half day City tour
Jordan
Madaba & Mount Nebo Visit
Jordan
Full Day Petra (With Site local Guide or private guide)
Petra
Petra - Morning Free
Petra
Wadi Rum (2-3 Hrs Jeep ride)
Jordan
Rum Valley - Aqaba - Dead Sea
Jordan
Amman-Jarash-Ajloun-Amman
Jordan
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jan 07, 2023

Hello Madhuri
thank you so mcuh for your kind words , glad that you have enjoyed your trip.
looking forward to see you again in Jordan.
Have a happy and sucessful new year
Samir

Middle East Mind Blowing
Israel | Dec 22 - Jan 1, 2023

Christine
Christine L.
West Lynchburg, VA | Reviewed on Jan 04, 2023

We visited 3 countries, Egypt, Jordan and Israel. Egypt was outstanding 4.5/5. The driver was excellent and the guide although a bit quiet at times was smart and helpful. Jordan was the highlight of the trip. All visitors must go to Petra and Wadi Rum. Mind blowing to say the least. If you go you must ask for Anees to be you guide! 10 out of 10 fantastic person! The trip fell off a bit in Israel as we were only given a driver and no guide. I don’t think a tourist should be left to navigate... read more

We visited 3 countries, Egypt, Jordan and Israel. Egypt was outstanding 4.5/5. The driver was excellent and the guide although a bit quiet at times was smart and helpful. Jordan was the highlight of the trip. All visitors must go to Petra and Wadi Rum. Mind blowing to say the least. If you go you must ask for Anees to be you guide! 10 out of 10 fantastic person! The trip fell off a bit in Israel as we were only given a driver and no guide. I don’t think a tourist should be left to navigate Old Jerusalem on his own. We did have to spend an additional $1150 on guides in Israel to get the full experience. Overall an amazing trip though. And oh yes the help we received from ambassadors at the airports in Cairo and Amman was outstanding as well!

Hotel Reviews
Helnan Dreamland Hotel & Conference Center
6th of October City
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Shams al weibdeh hotel apartment
Amman
Authenticity & Character
Location
You
Staff
Cleanliness & Comfort
Petra Palace
Wadi Musa, Petra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holy Land Hotel - Jerusalem
Jerusalem
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nof Ginosar Kibbutrz Hotel
Tiberias
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tal By the Beach Hotel
Tel Aviv
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cairo Airport - Cairo (Transfer)
Egypt
Quality of Experience
Guides, Drivers and Staff
Transport
CAIRO VISIT / PYRAMIDS GISA TOUR
Egypt
Quality of Experience
Guides, Drivers and Staff
Transport
Cairo - Tour3 - Museum & Mosques
Egypt
Quality of Experience
Guides, Drivers and Staff
Transport
Meet & Assist - Queen Alia Airport
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Jarash-Ajloun-Amman city tour
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Petra (With Site local Guide or private guide)
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
MASADA & QUMRAN
Israel

Qumran closed when we got there

Quality of Experience
Guides, Drivers and Staff
Transport
JERUSALEM / Old City
Israel

No guide provided. Disappointing

Quality of Experience
Guides, Drivers and Staff
Transport
JERUSALEM / MOUNT OLIVES /MT ZION
Israel

No guide

Quality of Experience
Guides, Drivers and Staff
Transport
TIBERIAS / HAIFA / CAESAREA / ACRE / TEL AVIV
Israel

No guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jan 04, 2023

Thabk you Christine
Hope to see you again
Samir

Overall, we had a fantastic time in Jordan.
Jordan | Dec 24 - Dec 31, 2022

Kishore
Kishore R.
India | Reviewed on Jan 03, 2023

We travelled to Jordan with great expectations and we really enjoyed every moment as we travelled through this country. People were friendly and ready to help when requested. We visited Jerash, Ajloun, Amman, Mt Nebo, Madaba, Petra, Wad Rum and Dead Sea. We were able to cover all these places due to fantastic planning by the Enjoy Jordan team and I have to mention the valuable support provided by our driver Mowafaq Ahmed. He was our guide and a good friend during the travel. He was very... read more

We travelled to Jordan with great expectations and we really enjoyed every moment as we travelled through this country. People were friendly and ready to help when requested. We visited Jerash, Ajloun, Amman, Mt Nebo, Madaba, Petra, Wad Rum and Dead Sea. We were able to cover all these places due to fantastic planning by the Enjoy Jordan team and I have to mention the valuable support provided by our driver Mowafaq Ahmed. He was our guide and a good friend during the travel. He was very prompt and punctual always. He gave us valuable advise at every place we went.

Our experience with all the hotels was very good except for the one in Petra (Petra Boutique Hotel). The staff was not very helpful and did not really heed to our needs at the time of our stay there.

Overall, we had a fantastic time in Jordan.

Hotel Reviews
Shams al weibdeh hotel apartment
Amman

Great location in the city. Courteous staff and friendly. Room seemed a bit crammed.

Authenticity & Character
Location
Walking distance to great food places
Staff
Cleanliness & Comfort
Petra Boutique Hotel
Wadi Musa

Great location; near the Petra visitor center. Staff not so friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palmera Camp
Wadi Rum

Excellent location and friendly staff. Great experience in the desert environment.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman

Fun place to stay. Liked the restaurants and the fact that it had private access to Dead Sea made the place even better to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan

Very smooth process

Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Jarash-Ajloun-Amman city tour
Jordan

Loved the place and overall experience here.

Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan

Loved the place and overall experience here.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Petra (With Site local Guide or private guide)
Petra

Loved the place and overall experience here.

Quality of Experience
Guides, Drivers and Staff
Transport
Petra - Morning Free
Petra

Did not use the day here

Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

Loved the place and overall experience here.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jan 05, 2023

Thank you Kishore
Was our pleasure
Regards
Samir

The good, the bad and the ugly… Pros:1 Sami...
Israel | Dec 17 - Dec 24, 2022

G
Gena F.
Clayton, NC | Reviewed on Jan 02, 2023

The good, the bad and the ugly…
Pros:
1 Samir, our local specialist was easily available whenever I needed to contact him. This was necessary as there were multiple hiccups. Additionally, the people he subcontracted to, Bethlehem tours were in touch with me and readily available.
2 We had assistance with the border crossings to make sure that process went smoothly.
3 Our drivers were on time and affable.
4 Our tour guide Hussam was amazing! He really made the trip for us in the Israel... read more

The good, the bad and the ugly…
Pros:
1 Samir, our local specialist was easily available whenever I needed to contact him. This was necessary as there were multiple hiccups. Additionally, the people he subcontracted to, Bethlehem tours were in touch with me and readily available.
2 We had assistance with the border crossings to make sure that process went smoothly.
3 Our drivers were on time and affable.
4 Our tour guide Hussam was amazing! He really made the trip for us in the Israel portion of the trip!
5 Nick was quite entertaining and willing to do anything for us.
6 Israeli breakfasts are amazing.

Cons:
1 I had been given our drivers phone number by Samir, and when that changed, I was not informed of the name change or the telephone change.
He also did not let me know that we were not doing the sunrise hike in Masada. These changes should have been communicated to me.
2 The hotel in Nof Ginnosar was an absolute dump and should have had a rating of two. Extremely dated with bugs. The food was mediocre and there was nowhere else to go.
3 We liked the personality of our driver Johnny and He met us promptly at the airport in Israel. He was always on time and most importantly, he showed up at 3 AM to take us to the airport to go home. However, He took the long way from the airport to our hotel which was clearly obvious to us because we were mapping it on our phones. He would not take instruction and we went in circles taking an hour and a half for a half an hour trip. We were then taken to the incorrect hotel. We eventually made it to the correct hotel. When we returned to Israel, he again took the long way to the hotel through the downtown traffic instead of the freeway, even though I showed him multiple times on my phone how to go. He ignored my suggestions and was on the phone with his wife/family.
3 When we started booking with Kimkim, we wanted to book our own hotels, and they would not let us. I understand that that is likely one of their biggest sources of revenue. However, with that comes the responsibility of making sure the bookings are correct. It was extremely important to me that we had the panoramic tents in Wadi Rum. When we got there, we were told they were no panoramic tents. After many calls to Samir and the office and many delays, we were given one panoramic tent. This was a huge disappointment because my adult son was particularly looking forward to the stargazing which is the whole point of the panoramic tent, and the price that you pay for it. Samir tried to blame it on the hotel, but it was truly the responsibility was his. He apologized for the hiccups on the trip, but was not straightforward with me concerning the tent situation. I am still awaiting the refund from Kimkim for the difference between the panoramic tent and the tent that my adult children ended up staying in since we were unable to get the second panoramic tent. The office should have confirmed these reservations and clearly did not. This is inexcusable, particularly given the expense of this trip. This reservation should have been confirmed. They tried to make it up to us with a dinner in Tel Aviv, which was appreciated , but cannot really make up for the disappointment.
I will make an addendum to this review to let the reader know if I receive the refund due to me for the downgraded room.

Hotel Reviews
Ambassadore Hotel Jerusalem
Jerusalem
Tal By the Beach Hotel
Tel Aviv
Nof Ginosar Kibbutrz Hotel
Tiberias

This hotel should’ve had a rating of less than two. It was extremely extremely dated. They were bugs in my daughters room. The food was mediocre at best. They need new beds, new furnishings, new sheets, comforters, and pillows. Do not stay in this hotel. Very disappointing.

Shams al weibdeh hotel apartment
Amman

It was nice to stay in apartment with a little more room as opposed to a hotel room. The breakfast, however, was very mediocre. There were multiple restaurants we could walk to in the area that were good.

Movenpick Petra Resort
Wadi Musa
Activity Review
Masada Sunrise
Israel

We didn’t get to do this because the site did not open until 8 AM and the sunrise hike would have put us there at 6 AM with nothing to do but to wait until the guy could take the cable car up to the side at 8 o’clock. Make sure you work out these details before you go.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jan 05, 2023

thank you Gena for all your valuable remarks . Highly appreciated -
we will take extra care to follow them in furture for sure.

Be well and safe
Samir

Great trip to Jordan - recommend Samir as your tour advisor
Jordan | Nov 19 - Nov 26, 2022

R
Ravi R.
Redwood City, CA | Reviewed on Dec 29, 2022

Samir was through and reasonable to work with. He was always engaging and responsive to numerous questions during trip planning. He helped in planning the trip, flexible to many changes requested and supported us during the trip.I would highly recommend Samir to plan your trip to Jordan

Thx
Ravi read more

Samir was through and reasonable to work with. He was always engaging and responsive to numerous questions during trip planning. He helped in planning the trip, flexible to many changes requested and supported us during the trip.I would highly recommend Samir to plan your trip to Jordan

Thx
Ravi

Hotel Review
Memories Aicha Luxury Camp
Wadi Rum

Amazing location and place. Would highly recommend your stay at this unique place in wadi rum.

Authenticity & Character
Location
Picturesque and beautiful
Staff
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Dec 29, 2022

Hi Ravi
THank you for your kind words. Was an honor hosting you.
Looking forward to see you again.

God bless.
Samir

Great tripSeeking adventure with a short tim...
Jordan | Dec 15 - Dec 20, 2022

Mohamed
Mohamed B.
Palm Beach Gardens, FL | Reviewed on Dec 21, 2022

Great trip
Seeking adventure with a short time frame of a week Jordan fits the bill
Samir does a wonderful job organizing it based on how much adventure you want.
Insist on Mr Walid as your driver low key no hassle but will definitely show you a part of Jordan that you want to see as a traveler
Great Trip read more

Great trip
Seeking adventure with a short time frame of a week Jordan fits the bill
Samir does a wonderful job organizing it based on how much adventure you want.
Insist on Mr Walid as your driver low key no hassle but will definitely show you a part of Jordan that you want to see as a traveler
Great Trip

Hotel Reviews
Dana Guest House
Al Tafileh, Dana

Rustic bit delivers on basic comft

Authenticity & Character
As Local as it gets
Location
Great view
Staff
Cleanliness & Comfort
Luxury Rum Magic Camp

Great Desert experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Moon Hotel
Wadi Musa

Average rooms are small

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike in Dana Nature reserve ( White Dome Trail)
Jordan
Rum Valley CAMELS SUNSET RIDE FOR 01HRS
Wadi Rum
Full Day Petra (With Site local Guide or private guide)
Petra

Go it alone a guide is not required Overall great and entertaining experience

Quality of Experience
Guides, Drivers and Staff
Transport
Hike in Dana Nature Reserve ( Nawatef Trail)
Dana
Hike in Dana Nature Reserve (Shaq al Reesh Trail)
Dana
Feynan (Sunrise hike )
Jordan
Shoback Castle
Jordan
Feynan (The Bedouin experience )
Jordan
Trekking from Dana to Feynan lodge
Jordan

Start early a bit of a slog Great guide and desert hike

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Dec 21, 2022

thank you Mohamed for your kind words
hopefully will see you again in Jordan .
Be well and safe .
Samir

We are so incredibly happy with our first exp...
Jordan | Nov 11 - Nov 18, 2022

N
Nadia S.
East Tremont, NY | Reviewed on Dec 15, 2022

We are so incredibly happy with our first experience booking a vacation through KimKim. Samir was wonderful and very accommodating to our needs on such short notice. He was able to get us to every site we wanted to see and connected us with the BEST tour guide in Jordan. The memories we made will last us a lifetime and we cannot wait to come back! Thank you for everything, Samir read more

We are so incredibly happy with our first experience booking a vacation through KimKim. Samir was wonderful and very accommodating to our needs on such short notice. He was able to get us to every site we wanted to see and connected us with the BEST tour guide in Jordan. The memories we made will last us a lifetime and we cannot wait to come back! Thank you for everything, Samir

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Dec 15, 2022

Hi Nadia
it was my pleasure and honor.
looking forward to see you again
Be well and safe
Samir

A great trip!
Jordan | Nov 27 - Dec 4, 2022

John
John W.
United Kingdom | Reviewed on Dec 06, 2022

We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us.

Samir was always... read more

We had a wonderful week in the company of Wasef, who lifted and laid us at the airport and attended to our every need in between. We travelled in comfort and the miles slipped by as we discussed every aspect of life in Jordan. He used his years of experience to make sure that we arrived at historic sites at the best time of day to avoid crowds (e.g. Jarash in the morning and Amman in the afternoon), found the best local guides, and fitted in meals and breaks to suit us.

Samir was always in the background at HQ, keeping a discreet eye via whatsapp, should we have needed any further help or advice.

All in all - a great trip!

Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan

Went like clockwork

Quality of Experience
Guides, Drivers and Staff
Transport
Smoothe hand over from meet & greet to driver
AMMAN HERITAGE TOUR
Amman

We fitted the tour around the afternoon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Jarash
Jordan

Great guide. But what was most important was that we went in the morning, beofer the crowds and heat arrived. We also had a good lunch nearby before returning to Amman for the heritage trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan

A well organised part of our week. Breaking the journey from Amman to Petra

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Dec 06, 2022

Hi John
So happy to see your kind words.
Hope to see you again in Jordan.
Be well and safe.
Samir

The trip was incredible; I totally recommend ...
Jordan | May 21 - May 24, 2022

V
Valentina R.
Charlottesville, VA | Reviewed on Dec 01, 2022

The trip was incredible; I totally recommend it! Yousef (our driver and companion) was amazing, always available, very kind, and resourceful. Samir was very responsive and answered fast. read more

The trip was incredible; I totally recommend it! Yousef (our driver and companion) was amazing, always available, very kind, and resourceful. Samir was very responsive and answered fast.

Hotel Review
Sun City Camp
Wadi Rum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

a must!

Quality of Experience
Guides, Drivers and Staff
Transport
Petra Basic Visit
Petra

amazing!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Dec 01, 2022

Hi Valentina
So happy to know that you enjoyed your trip.
Was our pleasure to host you, and wish to see you again in Jordan.

Be well and safe
Samiir

Jordan is amazing, but the itinerary and planning was a mess
Jordan | Nov 2 - Nov 11, 2022

Ali
Ali C.
San Francisco, CA | Reviewed on Nov 26, 2022

There's a reason Enjoy Jordan is rated #12 on Tripadvisor and NOT #1 and this is why.

I booked my trip last minute through a tour operator who coordinated with Enjoy Jordan. I had some vacation time and decided to take a trip last minute. I was specifically interested in a hiking adventure on the Jordan trail rather than a city sightseeing tour.

My review is based on my own experience and it will not be everyone's experience. Having said that, I felt I needed to share my experience as... read more

There's a reason Enjoy Jordan is rated #12 on Tripadvisor and NOT #1 and this is why.

I booked my trip last minute through a tour operator who coordinated with Enjoy Jordan. I had some vacation time and decided to take a trip last minute. I was specifically interested in a hiking adventure on the Jordan trail rather than a city sightseeing tour.

My review is based on my own experience and it will not be everyone's experience. Having said that, I felt I needed to share my experience as honestly as possible so that other potential travelers who plan to book through this site and specifically through Enjoy Jordan can understand the good and the bad when planning an itinerary, following through the itinerary, and actually experiencing it once you are on your trip.

Since I paid almost $6,000 USD as a solo traveler, I expected a high level of customer service that is above and beyond what I actually received.

The biggest issue is that the confirmation letter did NOT match the itinerary. I will post pictures showing what I mean. This caused a level of confusion that made my trip experience less enjoyable than it could have been. Meaning - my trip could have gone a lot more smoothly than it did.

For example, my itinerary would list a hotel and the confirmation letter would list another hotel. On top of that, I had no idea which meals I paid for were actually included as the confirmation letter was not clear and again did not match the itinerary. It was really a mess trying to figure this whole thing out.

The confirmation letter itself was a short 3 page voucher while the detailed itinerary was 29 pages long. There was no way the confirmation letter was clear enough nor did it have enough details to give any traveler a good idea of what they were to expect. The details of the confirmation letter were short and condensed down to 3 pages.

Finally, I paid for an extra day but realized that my flight on the last day of my trip was a red-eye flight, flying out of Amman at 1am. I sent my flight information to the person arranging my itinerary ahead of time (samir) and he nor anyone even bothered to inform me before I went on my trip that I booked an extra day. A person with excellent customer service skills would have gone above and beyond to do just that on top of their existing job. I know because I have been in customer service for several years and what makes someone great is thinking ahead for the client and being on top of things.

I booked an extra day by mistake including an overnight stay at Wadi Rum Enjoy Desert Camp and the only refund I got was $100 and my daily activities paid for in Wadi Rum which was a camel ride, 4x4 jeep adventure, and a short hike with a personal guide.

Keep in mind I paid over $6,000 for my entire trip for 9 days/8 nights which does NOT include the flight. I had sent my flight information in advance of my trip and NO ONE looked at it nor bothered to inform me of the extra day I booked and didn't even bother to refund me. I figured this out in the middle of my trip and had an argument with Samir in the middle of my trip about a refund for the extra day. Seriously, this just made my entire trip less enjoyable. There were a few other issues with Wadi Dana eco-camp sending a local hiking guide when I already had booked my entire trip and my guides through Enjoy Jordan. I mention that in my review from Dana to Feynan.

I would have to say my entire trip was not worth $6,000 and I will not be booking through this site again.

Hotel Reviews
Shams al weibdeh hotel apartment
Amman

I arrived at my hotel around 1:30am- 2am and thought it was comfortable. The guy at the front desk was friendly, took my luggage up to my room and left. The room itself was comfortable. It had a kitchen sink, cups, a small living room with a sofa, tv, and a coffee table. I was only there for a night to sleep so it was fine. I did find a small dead bug on the floor and quickly cleaned that up. The bed was comfortable, the shower was fine. I had hot water and it worked for me. The breakfast the next morning was OK. I didn't eat much. I just had a boiled egg, small pancakes with Nutella spread, and 2 small muffins. They had much more selections and options for breakfast but it just didn't appeal to me.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dead Sea Spa Hotel
Sweimeh

First of all Dead Sea Spa hotel is rated a 4 star hotel. When I arrived to my room, the fabric on the bed frame was completely ripped and torn. Please see pictures. Although the room was large and spacious, the condition of the room was just not a 4 star hotel. The walls were also scuffed. The room looked old and outdated and smelled of smoke. I requested another room with one queen or king sized bed. My room at 2 beds. They gave me a hard time telling me that there were no other rooms available and that they were completed booked for the night. They offered to put the 2 beds together to make it one bed but that wasn't the point. The room was old, outdated, and not in the greatest condition. I knew they weren't completely booked because after some time, they came back to me and said they had another room with a king bed they could switch me to. I told them I wanted to see the room first so they took me to the room and it was in the SAME condition and smelled of smoke. The fabric on the bed frame was ripped and torn like it hasn't been maintained or kept up in years. How the fabric is ripped and torn badly, I have no ideal. I'm sorry but the condition of the bed was not good and if you are a 4 star hotel, the manager or owner should really be embarrassed about the condition of the rooms. I don't know if there were new updated or remodeled rooms in another section of the hotel as it is a very large hotel but the room I stayed in was not a 4 star room. Luckily for the hotel, the short time I had at the Dead Sea was worth it. The hotel, not so much. I don't recommend this hotel.

Authenticity & Character
Location
Great location, a short walk to the Dead Sea
Staff
staff gave me a hard time about wanting to switch rooms to a single bed. Please train your staff for better customer service.
Cleanliness & Comfort
Fabric on bed frame was completely ripped and torn, walls were scuffed and scratched, room smelled of smoke. Please remodel the rooms, it is outdated and condition can be greatly improved.
Dana Guest House
Al Tafileh, Dana

I arrived in the evening and the staff was very kind and brought my luggage down a flight of stairs to my room. The room itself is basic but I don't mind. In the morning, I had an amazing view to look out to over the mountains and I did get hot water for my shower. It's basic, but again, I don't mind. Sometimes the most beautiful things are the most basic and simple. The twin beds were simple and I had extra blankets if needed. I was comfortable and had a good sleep although the tourists in the next room were quite loud. I could hear them for most of the night. There isn't much insulation between rooms so you might hear your neighbors. Since I traveled alone, I chose to eat outside on the patio/deck which I enjoyed. The dinner was great, a buffet of real authentic local dinner consisting of fish, vegetables, and rice. In the morning, I had breakfast in the dining area of boiled eggs, a bagel type bread, and Arabic tea which I love very much! The only issue I had is that for some reason, the hotel sent a local hiking guide named Mohammad to meet me in the morning for my hike to Feynan but I had booked everything (all my guides) through Enjoy Jordan. I had spoke to my guide the day before (his name is also Mohammad) and we agreed to meet at 9am in the morning. Since the hotel sent a local guide also named Mohammad, he arrived at 8:30am and I assumed this was the same guide I spoke to the day before but it was the wrong guide. I left with the wrong guide who also spoke very little English as I figured out 1/4 way into our hike. This caused a big miscommunication and misunderstanding that should have been sorted out and cleared up before I left for my hike. Just wanted to bring this up.

Authenticity & Character
Simple and basic which I appreciated.
Location
Amazing views of the mountains and scenery
Staff
Cleanliness & Comfort
Beds were comfortable, clean and basic which I enjoyed. I got hot water for my shower.
Feynan Eco Lodge
Dana, Feynan

This was such a unique and interesting experience. I enjoyed it very much even though I only stayed one night and left in the morning. I read some reviews where other tourists thought the value did not match up to the experience and the money they paid. I'd like to offer a different viewpoint. The whole point of the Eco Lodge is to EXPERIENCE the beauty of the stars, the beauty of the scenery, of the room with just the flicker of candle lights without the need for technology, TV, cell phones, etc... That is why there are no outlets in the rooms and no electricity besides the bathroom!! However, if you need to charge your cell phone, there are outlets in the lobby. So what if I paid a lot more money than a typical hotel that offers a TV, outlets, technology, bars, multiple activities, entertainment, etc.. that Feynan Eco Lodge may not? For people who want these things, then you shouldn't be staying at Feynan Eco Lodge and you are missing the point. There is nothing quite like walking around the hotel with just lanterns lighted by candles, having dinner with only candle light, your rooms lighted with candle light, watching the stars at night, WITHOUT cell phones, TV, technology, and any distractions. It was magical for me and I enjoyed it. I see the beauty and simplicity in things that other people who are dependent on technology and external sources of entertainment don't. The food was great. I enjoyed dinner and breakfast very much. The hotel was clean. I read reviews where some tourists mentioned there were trash everywhere and lots of stray cats, but that was not my experience. There were a few stray kittens but not many I saw. Overall, I highly recommend Feynan Eco Lodge. Perhaps you'll connect with your soul on a deeper level after your experience at the Eco Lodge.

Authenticity & Character
Very unique and enjoyable experience.
Location
Staff
Very friendly
Cleanliness & Comfort
The Eco Lodge and room was very clean, I LOVED the candle lights. Amazing experience.
Petra Guest House
Wadi Musa

There was a mixup with my hotel and my itinerary listed Petra moon hotel whereas my confirmation letter listed Petra Guest house which is why I ended up at the Petra Moon hotel after my hike. Even though I didn't stay at Petra Moon hotel, the front desk was much friendlier here than Petra Moon hotel who was rude to me. I highly recommend Petra Guest House over Petra Moon hotel. The rooms are much more modern, better decorated, and cleaner than Petra moon's rooms which look very outdated and old style. I was told I was the first ever guest in a new room at the Petra Guest House. The room was modern, clean, and very comfortable. I really enjoyed the room. It was nicely decorated and obviously new. The bathroom, the bed, the layout was excellent and very comfortable. I'm glad I was the first ever guest in the room. Plus, the hotel was very busy with tons of tourists which is always a good sign. Plus, the breakfast was EXCELLENT. I really enjoyed the breakfast. It was very good with eggs, pastries, selection of fruits, and much more. Go with Petra Guest House. You won't be disappointed.

Authenticity & Character
Location
Excellent location
Staff
Staff was very friendly and efficient
Cleanliness & Comfort
Room was very modern, clean, and comfortable. nicely decorated.
Enjoy Desert camp
Wadi rum

I didn't get a chance to stay at Enjoy desert camp and am still waiting for a refund. I only stored my luggage in a room while I enjoyed camel riding, 4x4 jeep adventure, and a walk through the desert ending with a beautiful sunset with my guide. My guide was excellent by the way. The room itself seemed comfortable, simple, and spacious even though I didn't stay a night which I wish I did. It would have been nice to star gaze but perhaps another time. I'll have to come back to Wadi Rum

Authenticity & Character
Location
beautiful location in the wadi rum desert.
Staff
At times, it was hard to find someone to help me as I had several activities for the one day I was in wadi rum and it was challenging to find my guides or to find someone who could help me.
Cleanliness & Comfort
Didn't stay a night but the room where I stored my luggage for the time being seemed comfortable.
Movable camp

I went on a 4 day hike staying in a movable tent with a mattress and blankets. My guide, driver, and chef were great. The dinner was amazing. The lunch could have been slightly better, and there is room for improvement but the authentic Bedouin dinner prepared by the chef was excellent. After a long day of hiking, there is nothing better than good authentic comfort food! The tent was comfortable and I was warm. The tea and sweets were perfect as snacks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan

It started off well. I was traveling alone by myself. A rep waited for me before immigrations and had a sign with my name. We walked quickly towards immigrations and he told me to wait in the longest line ever. This was late at night that I arrived. He said he would wait for me at the immigrations counter. I saw him as I moved through the long immigrations line and then he just disappeared. I didn't see him anymore. I finally finished going through immigrations and I still didn't see the rep, but had no choice and decided to go down the escalator to get my luggage. I finally saw the rep at the bottom of the escalator, who met me initially. He told me to wait in front of the information/customer service desk and not to move after I got my luggage. After I got my luggage, I waited for what seemed like forever. I was wondering if the rep will ever come back? At this time, it was already late and I was exhausted after a 20 hour flight. It was probably around 12:30am-1am at this time, maybe even later. After what seemed like forever (my guess is 30 minutes or more), I decided to go exchange some currency so I had some Jordanian Dinera on hand for tips. The currency exchange station was right behind the information/customer service desk so I continued to keep an eye out for the rep looking around for him often. After another 15 minutes I would say, another rep comes rushing towards me and apologizes. He takes me up to my driver. The original rep disappeared and I found out later the original rep who met me initially was taking care of another group of tourists (around 15). I understand the rep having to take care of other tourists in a larger group, and even though I am one person, I still paid a lot of money for my trip which included the meet and greet at the airport. I did not appreciate waiting at the airport late at night after 20 hours of flying, exhausted, wanting to go to my hotel to sleep. Did not sit well with me and my trip started off with a bad taste in my mouth. Luckily, my driver Hasan met me with a huge smile and a friendly personality, I totally let go of the experience at the airport!

Quality of Experience
The entire process was not smooth and could be improved significantly.
Guides, Drivers and Staff
The driver was excellent, the rest of the reps who met me at the airport were not.
Transport
Hasan is excellent!
Valleys Hiking And Abseiling ( MUJEB VALLEY- SIQ TRAIL )
Jordan

I had so much fun I would go back and do this again! I got lucky because one of the lifeguards told me that the day I went was the last day they were open and that they were going to be closed for 5 days straight. Not sure if this is true, but I'm glad I went when I did. They give you a life jacket which you have to wear no matter how great of a swimmer you are. I highly enjoyed this fun water adventure. It was challenging because you have to climb up rocks,and boulders, hang on to ropes, know how to swim, but the scenery, the gorge, the rocks, and the waterfall at the end was so WORTH it. The only thing is that I wish I had were water sandals or water shoes. I just had my sneakers which is still OK to use, as I had another pair of sneakers with me for the rest of my trip. Water shoes/sandals would be a lot easier. Also, I did pay 10 Dinera to rent a water proof bag to hold my cell phone which is a rip off so bring your own waterproof bag if you want to bring your cell phone to take pictures. Highly recommend it. I love water adventures so this was a highlight of my trip.

Quality of Experience
The scenery, the water adventure was a lot of fun.
Guides, Drivers and Staff
Qais was an excellent lifeguard. Highly recommend him
Transport
My driver Hasan was great
Karak Citadel
Jordan

The Dead Sea was amazing but the Kerak Castle experience could have been better. The reason is because I started my sightseeing with a local who was sitting outside the castle and decided to try and be a "guide." He followed me inside and I let him. He started talking about the castle but it was hard to understand him because his English wasn't great. All he did was point out each room to me and I heard bathroom, kitchen, dining room, and that's about it. I didn't really hear the history and the story behind each room. He helped me take some pictures and then at one point he stopped and asked me if I wanted him to continue further and if so, he would then become my guide. I was like that's fine. I know he wanted a tip and I didn't care either way at that point in time. Of course, after I wish I just went on my own to explore the castle. This local man continued to walk through the Castle with me and as his English isn't great, he wasn't much of a guide and didn't explain anything of value to me compared to a "real" guide. At the end, I gave him 5 dinera which was generous considering he wasn't a real guide and was just a local trying to pretend to be a guide in order to get money in the form of tips. He then asked me for 10 dinera, can you believe it?? We were right beside a large group of tourists with a REAL guide (thinking back I should have just signed up with a real guide but my driver didn't mention it and I didn't think about it). I was so tempted to call him out and say out loud that he is not a real guide and he did not deserve 10 dinera. I ignored the man and left on my way. He did not deserve 10 dinera and my driver even told me 5 dinera was generous for the local man. Left a bad taste in my mouth and colored my experience of the Castle. On another note, the restaurant my driver took me to, Kir Heres restaurant was excellent. The food was amazing.

Quality of Experience
Stop the local people from pretending to be a guide just because they want money in the form of tips. They are taking business away from the real guides who actually have knowledge and experience and provide value.
Guides, Drivers and Staff
Transport
Wadi Rum (Full Day)
Jordan

I enjoyed my time in Wadi Rum. My guide was great, but in the beginning, it was challenging and a bit difficult to know what was going on. I was asking for my guide once I arrived at Enjoy Desert camp but I didn't really get a straight answer. It wasn't very clear what was going on or what activity I would be going on first. I stored my luggage in a room and some staff told me to go and have lunch first and that afterwards my guide will meet me. The lunch was good and I enjoyed the buffet lunch of chicken, rice and salad. Afterwards, I again asked where is my guide and what activity I should go on first. I am someone who likes things to be organized and likes things to go according to the itinerary as planned. I also respect when I am handed off properly to the right people for my activities. I had 3 activities planned for the day before I rushed to the airport. Luckily, my flight was a red eye flight at 1am the next morning. Finally I went on a camel ride first which I think it just a one time experience for me. I enjoyed the camel ride but my bum hurt :) The 4x4 jeep adventure was so much fun. I really enjoyed it with my guide who was also the driver. He is a young fellow but very knowledgeable and an excellent photographer. He had so many great and creative ideas for taking photos that I ended up with some amazing photos! After the 4x4 jeep adventure, I went on a hike with my guide where we ended up watching the sunset. I wish I had time to spend on night in Wadi Rum to star gaze and enjoy the red desert but another time! Overall, I enjoyed my time at wadi rum and would absolutely go back again.

Quality of Experience
I enjoyed all the activities planned for the day
Food
Guides, Drivers and Staff
The drivers were great. The staff were a bit disorganized and wasn't clear who was actually in charge or who my guide would be.
Transport
Trekking from Dana to Feynan lodge
Jordan

The trek didn't start off as planned. I spoke to my Bedouin hiking guide the day before on the phone and his name was Mohammad. His English was pretty good. We planned to meet at 9am to start our trek at Wadi Dana Eco-camp where I was staying overnight. At 8:30am I was informed my hiking guide Mohammad arrived. I was a little surprised because we agreed to meet at 9am the day before. In any case, I hurried and finished packing and brought my luggage up next to the dining area and met my guide Mohammad. My luggage would be transported to Feynan. Before I started the hike, I asked my guide Mohammad if I needed hiking poles. He said no. My hiking poles were in my luggage. We went on our way and started our hike. During our hike, my guide spoke very little and I tried to engage in some conversation with him. I realized somewhere along our hike, there was something wrong. My guide didn't speak much English and he was hiking faster than me. While trying to keep up with him, and going downhill that was fairly steep, I slipped on some gravel/rocks. The fall was pretty bad. I punctured my skin on my left leg and was bleeding. My left thigh was completely bruised and my left arm was scraped up. At this point, I was really frustrated. I didn't have my first aid kid with me and my guide who didn't speak much English did not have a first aid kid with him either. He didn't have any antibiotic ointment or bandages. All he had was a thin white wrap that I used to wrap my leg in where my skin was punctured pretty badly. I wasn't sure if I wanted to continue hiking as it was a pretty bad fall. I heard him take a phone call and wasn't sure who he was talking to. It turns out I went with the wrong guide! Both guides were named Mohammad and for some reason, the staff at Wadi Dana Eco-camp where I stayed the night before called a local hiking guide in the area to meet me. I'm really not sure why as I booked everything all inclusive with Enjoy Jordan. There was no communication between anyone at Enjoy Jordan or the staff at Wadi Dana Eco-camp. I felt this could have been totally avoided and I wouldn't have ended up leaving with the wrong hiking guide. In any case, I continued to walk slowly after being injured on my fall. My guide found a study enough branch that I could use as a pole to guide me on my trek. My hiking guide and I walked just a little bit further to meet my real guide at a location on the trail. While waiting for my real guide, I was just frustrated because this whole situation could have been avoided in the first place. My real guide who spoke better English showed up with his truck and my luggage at the meeting point. Once I had my luggage, I cleaned up, and put on antibiotic ointment and bandages. My real guide offered me this bread (I forgot the name). It was bread most Jordanians eat for breakfast. It was SO GOOD. I think that made up for the fall and the wrong guide. Afterwards, I decided I was OK to continue on my hike to Feynan. I made sure I walked slowly and checked on my injuries along the way. Along the hike, I really enjoyed the scenery and my guide and I met up with a young shepherd, herding his goats and sheep. We also met up with another group of hikers (3 french hikers, a French Jordanian hiking guide, and a Bedouin guide) along the way which was nice. With several breaks along the way and a cup of Arabic tea, we arrived at Feynan Eco Lodge. The day didn't start out great but it sure ended great. I didn't let a fall ruin my hike and I enjoyed the journey from Dana to Feynan.

Quality of Experience
My hiking guide Mohammad Daifalla was excellent
Food
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Dec 01, 2022

Dear Ali
Thank you so much for the time you took, to make a detailed feed back . highly apprecitaed , and surely would help us enhance our services, by following your valuable notes and remarks,

I would like to apologize for any inconvenience occured during your trip , i think there was miscummunication (From My Side), due to the lack of WI FI Signal during your hike from Dana to Petra.

I deeply apologize again for any uninteded fail, and i would really wish to have the chance to make it up to you through any future trip .

Wish you all the best
Be well and safe.

Samir

Where is the 10 star button?
Jordan | Nov 11 - Nov 18, 2022

Nisha
Nisha S.
Queens Village, NY | Reviewed on Nov 21, 2022

The service from Samir and our Guide Nader was absolutely outstanding!!! Samir was so accommodating and listened to all our requests for hotel changes and itinerary changes. He recommended the Petra Guest House, and after trekking throughout the ancient city, this was the best decision to stay here because the location was so great, right outside the visitors center! The Citadel at sunset was breathtaking looking over Amman.

We spent two nights glamping in Wadi Rum and the jeep safari was... read more

The service from Samir and our Guide Nader was absolutely outstanding!!! Samir was so accommodating and listened to all our requests for hotel changes and itinerary changes. He recommended the Petra Guest House, and after trekking throughout the ancient city, this was the best decision to stay here because the location was so great, right outside the visitors center! The Citadel at sunset was breathtaking looking over Amman.

We spent two nights glamping in Wadi Rum and the jeep safari was terrific. Wadi Rum was my favorite part of the stay. I hope to spend more time there in the future. You have to enjoy nature and silence to spend more than one night here.

My family loved every second of our stay in Jordan. We really did feel like family. Our guide Nader was not only informative, he made us feel safe. He gave us advice on places to eat, he helped us out when it came to bargaining while we shopped.

Nader made our trip one we will never forget. He was kind, caring, and patient with my family. My father got sick on our first day and he was very attentive, he got my father some tea and medicine to ease his stomach. Nader is a terrific driver as well, the Kings Way is absolutely beautiful but also a bit scary. He eased my mom's fear of heights.

My family said this was one if the best trips we ever had and the process was seamless. We would definitely recommend booking with Samir.

Hotel Reviews
Crowne Plaza Amman
Amman

The breakfast was amazing!

Authenticity & Character
Location
Staff
Omar was very nice and attentive. He made us feel welcomed at breakfast.
Cleanliness & Comfort
Hilton Dead Sea Resort & Spa
Sweimeh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rum Valley SUNSET TRIP
Wadi Rum
Quality of Experience
This was amazing time.
Quality of Experience
This was amazing time.
Guides, Drivers and Staff
Driver Qusai was great!
Guides, Drivers and Staff
Driver Qusai was great!
Transport
Transport
Full Day Petra (With Site local Guide or private guide)
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Nov 22, 2022

Hi Nisha , Wow , What an outstanding kindness of you.
Was our honor to host you really. thank you so much and indeed we are looking forward to see you again in Jordan.

Be well and safe.
Samir

One hotel was changed from the documentation ...
Jordan | Nov 7 - Nov 15, 2022

M
Michael G.
Palm Coast, FL | Reviewed on Nov 16, 2022

One hotel was changed from the documentation the Driver and Guide carried with them that was printed from "Enjoy Jordan" (aka i guess Samir). Petra Moon was changed to the Premier Elite and may have been similar quality but one (Petra Moon) was in the hub of the Petra area and the other was in the dark outskirts. Thus, not the same, as when the guide called about the change from the documented itinerary, the office response was the Elite is better (not) , The downgrade was at the Wadi... read more

One hotel was changed from the documentation the Driver and Guide carried with them that was printed from "Enjoy Jordan" (aka i guess Samir). Petra Moon was changed to the Premier Elite and may have been similar quality but one (Petra Moon) was in the hub of the Petra area and the other was in the dark outskirts. Thus, not the same, as when the guide called about the change from the documented itinerary, the office response was the Elite is better (not) , The downgrade was at the Wadi Rum camp here the room was stated on "EJ" (aka Samir) printed documentation guide and driver carried. Thus, the top of the line room (all booked up!) and thus we were in standard accommodation. First time we have ever been downgraded (:.
A few days prior to leaving I would have thought Samir (EJ) would have touched base to see if we were alive and to "assure" the customer. No response thus we emailed him just to assure him we were coming and our plans re: flight etc had not changed. Also one would think the agent was inform us of the names of the driver and guide in advance. I would suspect that that EJ (Samir) might respond that a disclaimer of "things may change but all quality will remain the same) would be appropriate. Maybe in his eyes but in ours a communication well in advance of those changes would be appropriate and certainly not by us calling attention that the final documentation the driver and guide carries states what we were told. I have my own suspicions as to why the changes occurred. Some other annoyances and concerns between his staff and our interaction with them was really pushed at us and was a little uncomfortable.
We have traveled extensively independently and using "my terms" booking agents (i.e. Black Tomato, Belmond, A and K, Kensington, ATR to name a few). This journey overall was only slightly dented by KimKim local agents / company. My suggestion is to really check out the local agent and get final truly final verified document. KimKim and, at least the agent need to acquaint themselves with the service RATER principle.

Hotel Reviews
La Locanda Boutique Hotel
Amman

Excellent hotel Basic Breakfast Excellent Evening Dinner and Drinks

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum

Service people lazy and uncaring Cafe dirty Understaffed Dinner Buffer (Dessert display awesome ) the rest of food bland They know it is a one and done location and they treat the customer that way. For those who say luxury - I suggest they get out and about more often.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Nov 20, 2022

Dear Michael
Good day to you.

I would like to express my deepest apologies for these incidents that occured to you during your stay. It was really out of our hands due to the huge rush in these places as you may have seen by your self. while hotels themselves can not be controlled in such situation.

Yet it is not an execuse to us, i do repeat my deepest apologies for that. and i really wish and hope that i would have another chance to make it up to you, at any furture visit you would do to Jordan.

thank you for your kind understanding and wish you all the best .
Samir

A Tailored Trip to Israel with the best driver and guide!
Israel | Nov 7 - Nov 13, 2022

Claire
Claire W.
Canada | Reviewed on Nov 16, 2022

Samir tailored the type of trip was asked for through Israel abs paired us with an amazing driver and Jerusalem guide. I highly recommend KimKim and Samir to use them as their number one drive and number one guide. Both then tailored our trip even more for us once we could focus on what we really really wanted to see on our trip. Although none of the hotels in our voucher where actually booked due to over flow the replacements hotels were in even better relocation for us to make the most of... read more

Samir tailored the type of trip was asked for through Israel abs paired us with an amazing driver and Jerusalem guide. I highly recommend KimKim and Samir to use them as their number one drive and number one guide. Both then tailored our trip even more for us once we could focus on what we really really wanted to see on our trip. Although none of the hotels in our voucher where actually booked due to over flow the replacements hotels were in even better relocation for us to make the most of our trip… so that was also a major win! Thank you for everything!

Hotel Reviews
Tal By the Beach Hotel
Tel Aviv

Did not stay at any of these hotels but I will say amazing to all as don’t want to hurt the hotels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Magdala Tiberias
Migdal

Did not stay at any of these hotels but I will say amazing to all as don’t want to hurt the hotels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Harmony Hotel Jerusalem
Jerusalem

Did not stay at any of these hotels but I will say amazing to all as don’t want to hurt the hotels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
JORDAN VALLEY TOUR (J) (Tiberias to Jerusalem)
Israel

This was a great day as we wanted to tailor it complete so our driver suggested the Dead Sea… so we had an incredibly beautiful and fascinating drive to the Dead Sea. Great day!

Quality of Experience
Guides, Drivers and Staff
Transport
TEL AVIV / CAESAREA / HAIFA / ACRE (ACO) / ROSH HANIKRA / GALILEE. (J)
Israel

Loved R.H and Gailiee!!! Everything else was fascinating too but really enjoyed that part of the day.

Quality of Experience
Food
Guides, Drivers and Staff
Professional, prompt, informative, personable and listened to what we’d like to do and flexible with leaving times from Hotels.
Transport
Safed, Golan Heights
Israel

Banias Springs was lovely to walk round and Golan Golan Heights Fascinating

Quality of Experience
Guides, Drivers and Staff
Transport
JERUSALEM TOUR (J)
Jerusalem

Very moving morning to go to the Holocaust museum. Our guide was phenomenal and changed a lot of the planned day to accommodate what I’d really like to see. Amazing day!

Quality of Experience
Guides, Drivers and Staff
Just like our driver… our guide was Professional, prompt, informative, personable and listened to what we’d like to do and flexible with leaving times from Hotels
Transport
JERUSALEM WEST TOUR (J)
Jerusalem
Quality of Experience
Guides, Drivers and Staff
Transport
BETHLEHEM
Israel

Bethlehem is a must!!!!! Incredible day and again our guide and driver made the day so smooth and amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Nov 16, 2022

Hi Clair
Was an honor and pleasure.
would we see you again ?
Be well and safe ?
Sam

Discovering Jordan in 1 Week - awesome trip!
Jordan | Nov 5 - Nov 12, 2022

D
Dimitrios G.
Spain | Reviewed on Nov 13, 2022

Awesome trip in Jordan, getting to know the country throughout a full week's travel. Samir was quick and efficient in helping us put together a plan in short notice for our trip and everything ran smoothly once we were there.
Special mention for our driver, Khaled, who was with us through the week and helped us with whatever little problem we may have encountered whilst also providing us with useful hints and tips along each stop we made. Thanks to both for the great service and making sure... read more

Awesome trip in Jordan, getting to know the country throughout a full week's travel. Samir was quick and efficient in helping us put together a plan in short notice for our trip and everything ran smoothly once we were there.
Special mention for our driver, Khaled, who was with us through the week and helped us with whatever little problem we may have encountered whilst also providing us with useful hints and tips along each stop we made. Thanks to both for the great service and making sure our trip to Jordan was one to remember!

Hotel Reviews
Shams al weibdeh hotel apartment
Amman

Good hotel in central Amman, great location as a base for discovering the city. 5-10min walk from Paris Square where there is a selection of restaurants and tea houses, whilst its also closely located to Rainbow Street. The hotel itself met our requirements, whilst staff were friendly and welcoming.

Authenticity & Character
Location
Close to restaurants whilst also within walking distance of Amman's main sights (Citadel & Roman Theatre).
Staff
Very helpful staff, we had little interaction with them but always very pleasant and offering to help where they could.
Cleanliness & Comfort
Petra Palace
Wadi Musa, Petra

Classic hotel that is 2min walk from the entrance to the sight of Petra and the Museum. Buffet style breakfast and dinner were good though the rooms are big but fairly basic.

Authenticity & Character
Location
Location was great, 2min away from the entrance to Petra.
Staff
Were generally helpful and polite but upon arrival we realised we had been given a room with 2 single beds rather than a double bed as booked. Upon ringing reception from the room we didn't receive much help other than being told that we could just sleep in one bed, which was't the solution we were looking for
Cleanliness & Comfort
Old style hotel, with just one accessible plug in the room that was being used by a lamp. A struggle to charge 2 phones let alone anyone else who may have watches/cameras etc.
Enjoy Desert camp
Wadi rum

Well run camp site with friendly staff and good amenities given its desert setting. Local zarb dinner was great in the evening and the staff were very friendly and helpful when it came to the activities we had planned during our stay.

Authenticity & Character
Location
Really nice viewpoint that has been incorporated into the campsite, great for sitting after breakfast or dinner and gazing out into the desert.
Staff
Cleanliness & Comfort
Each tent came with an incorporated bathroom which was a nice luxury to have.
Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan

Quick and effective. Local agent who picked us up took us through border control very quickly.

Jarash
Jordan

Fun experience with a very knowledgeable guide. Great time out for someone who enjoys history.

Guides, Drivers and Staff
Excellent and fun english guide. Made the difference on our tour.
Valleys Hiking And Abseiling ( MUJEB VALLEY- SIQ TRAIL )
Jordan

Fun filled activity, especially for people who enjoy the outdoors or climbing.

Quality of Experience
Full Day Petra (With Site local Guide or private guide)
Petra

Beautiful place with plenty to explore and a much bigger site than we had anticipated. The guide assigned to us was really knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

Great drive through the desert and completely different to anything we have ever seen. Although there aren't really any historic sites etc we would have appreciated a bit more information along the way or a bit more interaction with the driver about the local way of life or regarding important areas of the desert.

Quality of Experience
Guides, Drivers and Staff
Transport
Rum Valley Sunrise Hike
Wadi Rum

This was actually a camel ride instead of a hike. We really enjoyed the time on the camels but felt it was a bit short as half way through we stopped to sit and light a fire and drink tea whilst the sun rose. We would have preferred to see the sunrise whilst on the camels and actually covering a greater distance on the camels.

Quality of Experience
Guides, Drivers and Staff
Transport
Camels were safe and well behaved.
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Nov 13, 2022

thnk you Dinitrios for the kind words.
very happy that you enjoyed your trip.
Hope to see you again in Jordan.

Be well and safe
Sam

Thank you to Samir our tour coordinator and N...
Jordan | Oct 23 - Nov 2, 2022

F
Fatima F.
Basking Ridge, NJ | Reviewed on Nov 04, 2022

Thank you to Samir our tour coordinator and Nadir our guide / driver., for an unforgettable trip to Jordan, Israel’s and Turkey. Samir was very professional and efficient and answered all
my concerns in the most efficient manner. He also organized our trip to Israel
which was last minute .Nadir was professional,friendly and made sure we were happy with our tour each and every day. Nadir went above and beyond in every way possible and I highly recommend him when touring these places. We... read more

Thank you to Samir our tour coordinator and Nadir our guide / driver., for an unforgettable trip to Jordan, Israel’s and Turkey. Samir was very professional and efficient and answered all
my concerns in the most efficient manner. He also organized our trip to Israel
which was last minute .Nadir was professional,friendly and made sure we were happy with our tour each and every day. Nadir went above and beyond in every way possible and I highly recommend him when touring these places. We will always remember him fondly as he was so welcoming and gave us a wealth of information of the places we were visiting. Thank you to the Kim Kim team, Samir and Nadir for making this vacation truly memorable.

Hotel Reviews
Sheraton Al Nabeel Amman
Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Moon Hotel
Wadi Musa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum

Truly a one of a kind experience. We had booked a panoramic bubble but got the standard tent. It was beautiful but did not get the panoramic experience .

Authenticity & Character
Truly unique.
Location
Staff
Very helpful
Cleanliness & Comfort
Dead Sea Spa Hotel
Sweimeh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gamirasu Cave Hotel
Ayvalı/Ürgüp/Nevşehir

A truly unique hotel experience in a cave . The room was a good size and the linens were of superior quality. Very comfortable and highly recommend this experience when visiting Cappadocia . Beautiful lay out of the hotel .

Authenticity & Character
Location
Owing to it being in a a cave the only downside is that it’s a bit far from the main streets .
Staff
Very helpful but would have liked them to be more conversant in English .
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Nov 04, 2022

Hi Fatima
Thank you for the kind encouraging words.
was our pleasure and honor
Be well and safe
Sam

Our driver Wasef was wonderful. He was very ...
Jordan | Oct 10 - Oct 21, 2022

D
Dorothy M.
Canada | Reviewed on Oct 28, 2022

Our driver Wasef was wonderful. He was very knowledgeable, always prompt and always very cheerful and chatty Brenda and I loved spending so many days with him. As a suggestion one day in wadi Rum we felt would have been enough. Also you should tell people that there is no internet, radio and NO alcohol. All in all Jordan was fabulous and all arrangements worked well especially the airport arrival and departure. read more

Our driver Wasef was wonderful. He was very knowledgeable, always prompt and always very cheerful and chatty Brenda and I loved spending so many days with him. As a suggestion one day in wadi Rum we felt would have been enough. Also you should tell people that there is no internet, radio and NO alcohol. All in all Jordan was fabulous and all arrangements worked well especially the airport arrival and departure.

Hotel Review
The House Boutique Hotel
Amman

Comfortable rooms, excellent dining and lots of shops in the area you can walk to including a grocery store.

Location
The convinces
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Oct 29, 2022

Thank you Dorothy for your kind words.
your notes are surely recorded and considered - thank you for that .
Hope to see you again in Jordan .
Have a great happy days.
Sam

A Trip to remember
Jordan | Oct 8 - Oct 16, 2022

Joaquim
Joaquim S.
United Kingdom | Reviewed on Oct 22, 2022

Since the moment we arrived to Jordan Airport, we got shorted by an assistant provided by the company. Once we passed the controls, our driver Mohamed was there. He was our river and guide for the whole trip and our holidays were special in parts because of him. Very knowledgeable, friendly and flexible with our demands during the week we spend there. Samir contacted us in many occasions to make sure everything was going well so we can’t say a bad word on this regard.
We had a couple of... read more

Since the moment we arrived to Jordan Airport, we got shorted by an assistant provided by the company. Once we passed the controls, our driver Mohamed was there. He was our river and guide for the whole trip and our holidays were special in parts because of him. Very knowledgeable, friendly and flexible with our demands during the week we spend there. Samir contacted us in many occasions to make sure everything was going well so we can’t say a bad word on this regard.
We had a couple of changes on our previous nominated Hotels, but they were an upgrade. We got exactly what we were looking for and our trip is remarkable.

Hotel Reviews
Sulaf Hotel Suites
Amman

Services were great, very friendly staff and roof top with views across Amman. Cleaning could be a bit better but nothing we can complain about.

Authenticity & Character
Location
Perfect location near by many places to eat and drink in a quiet neighbourhood
Staff
Cleanliness & Comfort
Petra Palace
Wadi Musa, Petra

Rooms probably are a bit dated, but they were clean. Good choices for breakfast and the swimming pool area is great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dead Sea Spa Hotel
Sweimeh

Best hotel in our whole trip, many amenities and big options. Breakfast was exceptional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holy Land Hotel - Jerusalem
Jerusalem

Staff were very friendly with us and our dietary request on our dinner there. Old building bring it to the modern era. Location is just meters away from old city. Great breakfast and very clean

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Enjoy Desert camp
Wadi rum

The experience was fabulous, the staff was friendly even that little English was spoken, so could been improve a bit. Facilities were good. Dinner was fantastic and truly authentic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan

Very smooth the whole process.

Quality of Experience
Guides, Drivers and Staff
Transport
Petra Basic Visit
Petra

One of the 7 best wonders of the world doesn’t let you down.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner At Local Restaurant in Amman
Amman

We couldn’t experience fully our dinner due to our stomach illness , but the place was great, food was fantastic and the ambience sensational.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Amman-Umm Qais-Jarash-Ajloun-Amman
Jordan

What a fantastic hidden gem. A place to visit no doubt

Quality of Experience
Guides, Drivers and Staff
Transport
BETHLEHEM
Israel

Interesting place even that we have to pay to avoid long queues on the Church of Nativity.

Quality of Experience
Guides, Drivers and Staff
Transport
Little Petra ( Beidha)
Jordan

Visit this site before you go to Petra. Is a good introduction of what it comes next.

Quality of Experience
Guides, Drivers and Staff
Transport
JERUSALEM / MOUNT OLIVES /MT ZION
Israel

Historical place with no much to see unfortunately. Good views from Jerusalem

Quality of Experience
Guides, Drivers and Staff
Transport
JERUSALEM / Old City
Israel

The whole old city is an experience that brings you back in time. At night is a whole different world and as beautiful. Religion, history and food all blended and mixed in a sensational way.

Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

The experience is fantastic even that is a bit overtaken by many tourists is something you can’t avoid. But is definitely something you must try at least once.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Oct 23, 2022

Thank you Joaquim
Hope to see you again in Jordan
Be well and safe
Samir

Samir did not take into account that we are n...
Jordan | Oct 10 - Oct 20, 2022

Brenda
Brenda B.
Canada | Reviewed on Oct 21, 2022

Samir did not take into account that we are non Muslim travellers and we relied on him to tell us if the length of our stays were appropriate
I would never have stayed in Bedouin camp for 2 days………no internet, no tv, no activities, the same food for both days and we were not warned that it was a DRY camp.
An extra nite in Aqaba would have been so much better!
Josef our driver was wonderful, considerate, and knowledgeable !
The hotels were good
Changes were not easy to make and perhaps a... read more

Samir did not take into account that we are non Muslim travellers and we relied on him to tell us if the length of our stays were appropriate
I would never have stayed in Bedouin camp for 2 days………no internet, no tv, no activities, the same food for both days and we were not warned that it was a DRY camp.
An extra nite in Aqaba would have been so much better!
Josef our driver was wonderful, considerate, and knowledgeable !
The hotels were good
Changes were not easy to make and perhaps a language barrier was to blame
All in all I saw everything that I wanted to see very comfortably
Yours Brenda brice
Brendalbrice@hotmail.com

Hotel Reviews
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman

Lovely spa. And great location Restaurants not 5 star (the ones that I tried) Breakfast buffet plentiful and good selection The staff is young and friendly and eager to please It is policy at this hotel. my personal alcohol was confiscated at my arrival and returned at departure. I do not think it is their business what I choose to do in my room.

Authenticity & Character
Architecture
Location
Dead sea
Staff
Friendly young and helpful
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum

Same food served both days of my stay

Authenticity & Character
Location
Beautiful
Staff
Attitude
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jan 06, 2023

Hi Brenda
Very sorry for any inconveniences you have encountered .
I am Gald that you visited all places you wanted to see comfortably.
Be well and safe
wish you all the best.
Samir
Samir

Samir was amazing planning the trip. Resource...
Jordan | Sep 27 - Oct 1, 2022

F
Fransiska D.
Indonesia | Reviewed on Oct 09, 2022

Samir was amazing planning the trip. Resourceful & extremely responsive. Samir managed to get all hotels that we wanted to stay. We had a great time staying in Jordan. The only thing that could be better was the car. Spent hours on the roads so the car could be more comfortable. read more

Samir was amazing planning the trip. Resourceful & extremely responsive. Samir managed to get all hotels that we wanted to stay. We had a great time staying in Jordan. The only thing that could be better was the car. Spent hours on the roads so the car could be more comfortable.

Hotel Reviews
Hilton Dead Sea Resort & Spa
Sweimeh

Had a great time staying in Hilton. The room is spacious enough and it direct access to the beach. If you stay in the area, just eat inside the hotel. Not many food options around.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
St.Regis Amman
Amman

St Regis was our favourite hotel. Strategic location, great facilities, spacious room, and great food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Oct 09, 2022

Hi Fransiska
So happy to hear from you , from the heart it was honor and pleasure hosting you in Jordan.
Wish to see you and yoru firneds in Jordan in furture .

Be well and safe, god bless you .
Samir

What a trip!!
Jordan | Sep 11 - Sep 20, 2022

K
Kate J.
Germany | Reviewed on Sep 21, 2022

Service was great. Samir and our guide Adnan made it a memorable experience and we did everything we wanted!! There were a couple of days where we were on a tighter deadline but that’s absolutely fine as we crammed so much in. Our local driver recommended spur of the moment Red Sea visit which we wouldn’t have seen on our original plan so key suggestions like this would have been useful but we made it anyway. Everyone was so helpful, even when our luggage was lost they did everything possible... read more

Service was great. Samir and our guide Adnan made it a memorable experience and we did everything we wanted!! There were a couple of days where we were on a tighter deadline but that’s absolutely fine as we crammed so much in. Our local driver recommended spur of the moment Red Sea visit which we wouldn’t have seen on our original plan so key suggestions like this would have been useful but we made it anyway. Everyone was so helpful, even when our luggage was lost they did everything possible to get it back quickly. Overall recommended to everyone out there

Hotel Review
Shams al weibdeh hotel apartment
Amman

Fine hotel. Rooms do smell of smoke and showers are either scalding or freezing, breakfast absolutely fine, a buffet of cheese, bread, olives, pancakes. Cute little garden area by the pool. Pool is very small, but we didn’t stay here for pool vibes so overall did the job

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smoke smell and shower temperature
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Sep 21, 2022

Dear Kathie
Thank you so much for the time you took, and for your kindness of the nice words you put for us.
Wish you all the best, till we see you again.

Samir

Samir was really helpful in arranging our hol...
Jordan | May 21 - May 28, 2022

S
satinder k.
United Kingdom | Reviewed on Sep 18, 2022

Samir was really helpful in arranging our holiday in Jordan. He helped us shape our itinerary to how we wanted our trip to be planned. He was happy to accommodate our suggested changes. He was responsive and kept us up to date with final booking confirmations, including sorting out the visas for a smooth holiday. We are also grateful for the driver we had for the week (Bassam, so thank you). He just made our time in Jordan pleasant and we had a brilliant time getting to know him and Jordan... read more

Samir was really helpful in arranging our holiday in Jordan. He helped us shape our itinerary to how we wanted our trip to be planned. He was happy to accommodate our suggested changes. He was responsive and kept us up to date with final booking confirmations, including sorting out the visas for a smooth holiday. We are also grateful for the driver we had for the week (Bassam, so thank you). He just made our time in Jordan pleasant and we had a brilliant time getting to know him and Jordan through his tips and insight. Thank you Samir again, we had a lovely time in your country Jordan and have no hesitation in recommending you.
Thank you
Satinder & Monish

Hotel Review
Petra Moon Hotel
Wadi Musa

The hotel was lovely and very clean. The staff were very helpful. The buffet food had a good selection of food even for vegetarians. The best part was that the hotel is not far from the entrance.

Authenticity & Character
Lives up to how I thought it would be and more
Location
How close it was to the entrance of Petra
Staff
Very politely and helpful
Cleanliness & Comfort
Very clean
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Sep 18, 2022

Hi Satinder

Very happy to hear from you, I am so happy to know that I participated to give you a nice trip, You are now our ambassador to spread a good word about Jordan and about our Services.

Thank you so much for the time you took, and for your kindness of the nice words you put for me.

Wish you all the best, till we see you again.

Samir

An amazing experience!
Jordan | Sep 9 - Sep 18, 2022

V
Vanita G.
Brooklyn, NY | Reviewed on Sep 18, 2022

Hi Samir
You live in an amazing part of the world!
Thank you for arranging our trip in a way that we could see and experience the best of it.
Thank you for all the accommodations - Ambassador, Aicha, By 14 and Old Village Resort stood out the most. Great locations and impeccable service, cuisine and hospitality.

Thank you for checking on us ever so often and all your input in planning the trip. Thank you for arranging the personalized care for us through border crossings. It was all... read more

Hi Samir
You live in an amazing part of the world!
Thank you for arranging our trip in a way that we could see and experience the best of it.
Thank you for all the accommodations - Ambassador, Aicha, By 14 and Old Village Resort stood out the most. Great locations and impeccable service, cuisine and hospitality.

Thank you for checking on us ever so often and all your input in planning the trip. Thank you for arranging the personalized care for us through border crossings. It was all very seamless.

Thank you for the upgrade - we definitely needed Old Village after our 9 mile strenuous hike in Petra!

Fadi and Mamdou were ever so helpful. They took excellent care of us. Hopefully they felt that we took care of them too. Mamdou also helped us find the English speaking guide Wazdi at Petra- Wazdi was outstanding.

Next time we are in this part of the world, we will definitely like to connect with you to plan more of Jordan ….

Take care,
Vanita

Hotel Reviews
Ambassadore Hotel Jerusalem
Jerusalem
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
BY 14 HOTEL TEL AVIV
TEL AVIV
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
JERUSALEM / Old City
Israel
Madaba & Mount Nebo Visit
Jordan
Full Day Petra (With Site local Guide or private guide)
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Jordan
Masada Sunrise
Israel

Nothing unusual

YAD VASHEM – EIN KAREM – ISRAEL MUSEUM
Israel
BETHLEHEM
Israel
HAIFA - AKKA - CESAREA
Israel
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Sep 18, 2022

Hi Vanita
Wow :)
Thank you so deeply for such encouraging words.
Very happy to be able to help. and that you enjoyed your trip.
At your service any time .

Looking forward to see you and your friends again in Jordan

Wish you a lovely day ahead, stay well. God bless you .
Samir

The best trip ever, from Amman to Petra and all Islamic history trip
Jordan | Aug 11 - Aug 18, 2022

Mohammad
Mohammad Z.
Parkchester, NY | Reviewed on Aug 22, 2022

First of all thank you to Kimkim for a nice set up for tourist like us who are new to world travel.
Kimkim introduced with Mr. Samir from Jordan who set up our Itinerary in a manner that we don't waste our time. He set up our visa, our hotels in Amman, Petra and camps at Wadi rum.
He was available 24/7 with his WhatsApp, if we had any question he promptly reply.

Upon arrival from New York, we were warmly welcomed by the guy (forgot the name) from Enjoy Jordan travels. The immigration... read more

First of all thank you to Kimkim for a nice set up for tourist like us who are new to world travel.
Kimkim introduced with Mr. Samir from Jordan who set up our Itinerary in a manner that we don't waste our time. He set up our visa, our hotels in Amman, Petra and camps at Wadi rum.
He was available 24/7 with his WhatsApp, if we had any question he promptly reply.

Upon arrival from New York, we were warmly welcomed by the guy (forgot the name) from Enjoy Jordan travels. The immigration process is very quick, our names were mentioned on the board, and we felt welcomed and with such a friendly atmosphere we had a fantastic start!

We got introduced to Mr. Shareef who is our guide/driver for our whole 8 days trip. Mr. Shareef picked us from Airport and brought us to our hotel.

Each morning of the tour, he would arrive promptly at 8am to take us to the next destination on the tour. On each day, Mr. Shareef would describe in detail the history and information regarding the area we were in- whether that be a site of Islamic history or Roman/Byzantine history He is fluent in English and knows how to handle the customers with respect and professionalism.

“We had a wonderful tour with Mr. Shareef. We enjoyed it greatly, all the detailed information he provided, and his patience with us telling all the historic events. Mr. Shareef is such a warm personality and highly motivated guide. He drove very professionally on high mountain roads, he knew all the areas, food, restaurants, historical places either it’s an Islamic history or roman/Byzantine history.

He was very respectful when we asked questions and very knowledgeable regarding historic sites. He was also very friendly with us and the people he would interact with, always making polite conversations. Furthermore, he was even willing to take photos and videos of us and the area, so we could experience it without focusing on doing it ourselves.

Mr. Shareef also is very knowledgeable about Jordan in general. He knew the high mountain roads incredibly well, knew restaurants for us to try out, even knew the routes on our tour incredibly well. At most of the sites, in fact, Mr. Shareef had connections which resulted in faster service and a better full immersion into our tour of Jordan.

I wholeheartedly believe that had we done the tour of Jordan without Mr. Shareef, we would not have been able to experience Jordan as well as we did.

Many thanks to Mr. Shareef, and I recommend Kimkim/Enjoy Jordan to anyone who is considering a tour in Jordan!

Hotel Reviews
Shams al weibdeh hotel apartment
Amman

Very nice place to stay. Staff is very polite and professional. Everything is perfect. Every day cleaning and all bathroom amenities were filled, new towels and Water , Coffee was loaded in kitchen. I will prefer my next stay also in this hotel.

Authenticity & Character
Great.
Location
Near to downtown Amman, Can walk to center of the city within in 15/20 minutes by walking down the hill.
Staff
Very Polite and professional
Cleanliness & Comfort
Every day the rooms were cleaned and all stuff is loaded.
Silk Road Petra
Wadi Mousa, Petra

Very nice place to stay, near to the site Petra. Few minutes walk to the tourist entrance to Petra.

Authenticity & Character
Excellent.
Location
Very good location, Near to Petra tourist Center
Staff
Professional and Polite
Cleanliness & Comfort
Nice and clean rooms.
Memories Aicha Luxury Camp
Wadi Rum

Great place to stay.

Authenticity & Character
Good
Location
Good location but required a guide to take to the camp
Staff
All other staff is good except the reception and handling personal. They are very rude at first as they had issue with their management which they showed on customers.
Cleanliness & Comfort
Nice and clean
Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan

Guy from our travel was at the airport with visa in hand. He processed our immigration very fast.

Quality of Experience
Guides, Drivers and Staff
Guide/Driver is excellent/knowledgeable and Profession English speaking person
Transport
Private airconditioned new car.
AMMAN ISLAMIC CITY TOUR
Amman

Religious/Historical/Architectural point of view it is an excellent visit.

Quality of Experience
Excellent trip
Guides, Drivers and Staff
On time, knowledgeable and professional
Transport
JOY Jordan provided the comfortable luxury AC Car.
AL SAHABA TOMBS (JORDAN VALLEY) – SHUEIB – AMMAN
Jordan

I was planning to visit the sahaba ajmaeen to view their tombs and place of death. it was an excellent trip Islamic point of view, Scenic and Historical. Jordan Valley is very pleasant experience.

Quality of Experience
Excellent
Guides, Drivers and Staff
Our Guide/Driver is a professional & Experienced Person.
Transport
Luxury Comfortable Vehicle.
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Aug 23, 2022

Dear Brother Mohammad
Thank you so much for the nice words. very happy that you enjoyed your trip to Jordan
God bless
Samir

Samir and his team are the best!!
Jordan | Jun 2 - Jun 16, 2022

Heather
Heather B.
Israel | Reviewed on Aug 05, 2022

Samir was AMAZING to work with: super responsive, endlessly helpful, and made our trip seamless. My husband and I are picky travelers (we know exactly what we want!) so we went through several rounds of revisions with Samir - but he was *so* patient, and always delivered answers and changes really quickly. I can't emphasize on awesome he was at this!

Our trip went off without a hitch, in part because of the private driver, Mohammed, that Samir set up for us for our whole vacation. He... read more

Samir was AMAZING to work with: super responsive, endlessly helpful, and made our trip seamless. My husband and I are picky travelers (we know exactly what we want!) so we went through several rounds of revisions with Samir - but he was *so* patient, and always delivered answers and changes really quickly. I can't emphasize on awesome he was at this!

Our trip went off without a hitch, in part because of the private driver, Mohammed, that Samir set up for us for our whole vacation. He made changes with us along the way as we changed our minds about small details, and we always enjoyed his company and felt taken care of and safe.

Regarding our itinerary, my husband and I spent a total of two weeks in Jordan and we really did *everything*. I'd recommend taking that much time making sure you make the most of this beautiful historic place!

Here's some of things we did
- Historic sites (Jerash, Petra, Umm Qais, often with private guides)
- Outdoor adventuring (Make sure you do Wadi Al-Mujib!)
- Desert (desert castles, Wadi Rum)
- cultural experiences (cooking class, museums)

Thanks again for the perfect trip to Jordan, Samir!

Activity Reviews
Trekking from Dana to Feynan lodge
Jordan

One of the favorite days of our trip! Even though it was a long hot day, it really helped that the trail was all downhill. And our guide, a local Bedouin, was excellent! He was patient, funny, and cooked us a perfect meal on a campfire along the trail

Quality of Experience
Food
Self Cooking Meal in Amman
Amman

We LOVED this and plan to add an experience like this to all our future trips! This was a great way to meet new friends, have a great meal, and learn more about the local culture.

Quality of Experience
Petra By Candle Light
Jordan

This is a great thing to do *IF* it's your very first view of Petra and the Treasury. The candlelight effect is really nice, and we got lucky enough to see the moon over the canyon, too. However, I wouldn't add this if you've already been to Petra :) all it is is a walk to the Treasury by candlelight, sitting on carpets and drinking a little tea, some local musicians, then shining floodlights on the Treasury building

Quality of Experience
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Aug 05, 2022

Hi Heather . grateful for the encouraging nice words you put for me. it was my real pleasure hosting you in Jordan ,looking forward to see you and your friends again over here.
Be well always.
Samir

Kim Kim team and Samir :It was an amazing tr...
Jordan | Jul 10 - Jul 18, 2022

J
James C.
Brazil | Reviewed on Jul 24, 2022

Kim Kim team and Samir :
It was an amazing trip to Jordan! Everything was well planned and because of that it all went smoothly by Samir.
The driver/guide ( Nader ) who accompanied us during the whole trip was a truly a lucky choice. He has deep knowledge of the Jordanian history and culture and he managed to make us feel very comfortable. He did way more than we expected and that we could’ve asked for! He really turned out to be one of the reasons we were able to enjoy the trip to the... read more

Kim Kim team and Samir :
It was an amazing trip to Jordan! Everything was well planned and because of that it all went smoothly by Samir.
The driver/guide ( Nader ) who accompanied us during the whole trip was a truly a lucky choice. He has deep knowledge of the Jordanian history and culture and he managed to make us feel very comfortable. He did way more than we expected and that we could’ve asked for! He really turned out to be one of the reasons we were able to enjoy the trip to the most. We highly recommend him to everyone who would like to visit Jordan.
James Chen

Hotel Reviews
THE CONROY BOUTIQUE HOTEL
Umm Uthaina Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Palace
Wadi Musa, Petra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sun City Camp
Wadi Rum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dead Sea Spa Hotel
Sweimeh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Petra Basic Visit
Petra
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jul 24, 2022

Hi James
thank you for the nice words.
was pleasure hosting you in Jordan .
looking forward to see you and your friends in Jordan .
Be well
Samir

I wish we had more time to spend in Jordan - ...
Jordan | Jun 27 - Jun 29, 2022

Samira
Samira F.
Shaw, DC | Reviewed on Jul 10, 2022

I wish we had more time to spend in Jordan - it is a wonderful country full of amazing people and sites to visit. Our guide Ali, and driver, were both wonderful and made it possible for us to visit Petra and Wadi Rum easily and enjoy every minute of the short time we had. read more

I wish we had more time to spend in Jordan - it is a wonderful country full of amazing people and sites to visit. Our guide Ali, and driver, were both wonderful and made it possible for us to visit Petra and Wadi Rum easily and enjoy every minute of the short time we had.

Hotel Review
Sun City Camp
Wadi Rum

Stunning location with excellent food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jul 10, 2022

Thank you Samira for your nice words.
Well, you can do it again if you like:-)
Have great days.
Samir

Jordan & Turkey
Jordan | Jun 12 - Jun 20, 2022

H
Huyen C.
San Francisco, CA | Reviewed on Jun 27, 2022

We had a great guide in Jordan. He was a true historian. Our driver was also super nice- The car was a bit tight but did not dampen our enthusiasm. We also had excellent guides in Istanbul and Cappadocia.
In retrospect our itinary was quite packed and our children were a bit tired of moving almost everyday.
Thank you for an unforgettable trip. read more

We had a great guide in Jordan. He was a true historian. Our driver was also super nice- The car was a bit tight but did not dampen our enthusiasm. We also had excellent guides in Istanbul and Cappadocia.
In retrospect our itinary was quite packed and our children were a bit tired of moving almost everyday.
Thank you for an unforgettable trip.

Hotel Reviews
Sultania Hotel Istanbul
Sirkeci, Istanbul

Very attentive staff. We live breakfast- the best in our entire trip. We also love the boutique feel

Tips for future travelers

Can walk easily to pier to catch ferry

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gamirasu Cave Hotel
Ayvalı/Ürgüp/Nevşehir

Unique setting- such wonderful surprise! We had the biggest room and wish we had more time to enjoy

Tips for future travelers

Have to eat dinner at hotel since it’s far away from town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sulaf Hotel Suites
Amman

Our room had intense smoking/cigarette smell despite it being a nonsmoking room. At 6am- someone walked into our room and quickly excused himself and left. We brought the issue to the front desk who did not take it seriously. Breakfast was terrible

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Petra Moon Hotel
Wadi Musa

Great location. Very attentive staff. Close to restaurants and Petra

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mazayen Rum Camp
Al Dissi

Amazing experience. Dinner was fantastic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Dead Sea Resort
Sweimah

Hotel was very busy and service was so so. We had to go down to reception 3 times because we keep waiting for notification that it was ready to move in but the front desk never called. Then they forgot to install an additional bed despite acknowledging twice. Food was indifferent Appreciate the private beach

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
ISTANBUL Full Day City Tour
İstanbul

Perfect full day tour

Quality of Experience
Guides, Drivers and Staff
Transport
CAPPADOCIA Tour
Cappadocia

It was very fun and informative. We wish we knew some of the tour included a sale- heavy portion where the presentation was followed by a heavy , pressured sale pitch

Quality of Experience
Guides, Drivers and Staff
Our guide bd a lot of energy and was very personable
Transport
Courteous. Ontime
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jun 27, 2022

Hi Huyen
great to know that i participated to give you a nice trip. thank you so much for yoru kind words.
looking forward to see you and your friends in Our Region.
Be well
samir

Trip was great
Jordan | Jun 13 - Jun 19, 2022

C
Charles S.
Alexandria, VA | Reviewed on Jun 22, 2022

Our guide for the week, Nader Tayyem was really the person that made the trip for us. I don’t have enough positive things to say about Nader. Between the good work done by Samir and Nader. I would definitely recommend them. read more

Our guide for the week, Nader Tayyem was really the person that made the trip for us. I don’t have enough positive things to say about Nader. Between the good work done by Samir and Nader. I would definitely recommend them.

Hotel Review
Sulaf Hotel Suites
Amman

Very nice

Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan

Quick and painless

Quality of Experience
Petra Basic Visit
Petra

Really interesting

Quality of Experience
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

Sunset truck tour was pretty and enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jun 23, 2022

Hi Charles
thank you so much for your kind words.
Wish you all the best and surely to see you and your friends again in Jordan.
Be well
Samir

Fantastic trip in Jordan. The highlights were...
Jordan | May 17 - May 28, 2022

M
Mihai N.
Canada | Reviewed on Jun 17, 2022

Fantastic trip in Jordan. The highlights were Jerash, Petra and Wadi Rum. Guides were knowledgeable and provided useful insights on the places we visited. Everything was well organized - good job, Samir! read more

Fantastic trip in Jordan. The highlights were Jerash, Petra and Wadi Rum. Guides were knowledgeable and provided useful insights on the places we visited. Everything was well organized - good job, Samir!

Hotel Reviews
Crowne Plaza Amman
Amman

Decent hotel, but room was a little tired and also we had issues with toilet flushing - it did not have enough power and water so it clogged at some point. Every time we had to flush we were concerned it might get clogged again (we would prefer to relax in vacation not getting stressed each time we had to go to toilet).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Toilet flushing
Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel
Sweimeh

Good hotel, but a little bit too crowded - especially at breakfast, In 2 days we were not able to get a capuchins at breakfast - we asked but they said they don’t have - for a 5 star hotel I don’t think this is acceptable. Another issue was the beach - it was not well prepared - especially the entrance in the water - based on the layout there is a lot of work which needs to be done to bring the beach at 5 star hotel level.

Tips for future travelers

I suggest to go to another hotel such as Movenpick.

Authenticity & Character
Location
Beach
Staff
Cleanliness & Comfort
Petra Marriott Hotel
Wadi Musa

Fantastic location, excellent breakfast (including very good cappuccino which was not available at Crowne Plaza on Dead Sea) - the best hotel on Petra area even if it is not close to the Petra site - you can see a magical sunset from hotel’s backyard or terrace.

Tips for future travelers

Book this hotel if you need to stay overnight in Petra.

Authenticity & Character
Location
Fantastic sunset,
Staff
Cleanliness & Comfort
Memories Aicha Luxury Camp
Wadi Rum

Luxury in the middle of desert! Very clean even if remote location and high turnout of travellers (most travellers stay 1 night) makes keeping cleanliness difficult. The only suggestion I have is to find a way to provide Internet access (I know it is extremely difficult due to remote location, but maybe a solution can be found.

Tips for future travelers

Book this hotel if you need to syay overnight in Wadi Rum.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet & Assist - Queen Alia Airport
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Amman half day City tour
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Umm Qais-Jarash-Ajloun-Amman
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Madaba & Mount Nebo Visit
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Bethany ( Baptism site)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Karak Citadel
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Shoback Castle
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Petra (With Site local Guide or private guide)
Petra
Quality of Experience
Too many beggars - government should not allow them inside Petra site. You have to constantly fend off or hassle with beggars. The site is spectacular, but experience is marred by beggars and dirtiness of certain places - we tried to enter one of the caves carved in the mountain and there was an awful smell of urine.
Guides, Drivers and Staff
Transport
Little Petra ( Beidha)
Jordan
Quality of Experience
There were less beggars than on main site, but we still met a few.
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
MASADA & QUMRAN
Israel
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jun 17, 2022

Hello Mehai
Thank you . Very happy that you enjoyed your holiday.
All the best to you .
Samir

Trip to Jordan
Jordan | May 31 - Jun 4, 2022

K
Kirk S.
Manhattan, NY | Reviewed on Jun 12, 2022

We had a great experience with our short but action-backed trip to Jordan planned with Samir and KimKim. The trip was tailored exactly to the itinerary that we had requested which allowed us to make the most of our time. I particularly appreciated the team’s flexibility to emphasize certain parts of the plan as well as flexibility to upgrade certain lodging options when that seemed appropriate. Our driver and guide for the week was a great resource at navigating the country and also learning... read more

We had a great experience with our short but action-backed trip to Jordan planned with Samir and KimKim. The trip was tailored exactly to the itinerary that we had requested which allowed us to make the most of our time. I particularly appreciated the team’s flexibility to emphasize certain parts of the plan as well as flexibility to upgrade certain lodging options when that seemed appropriate. Our driver and guide for the week was a great resource at navigating the country and also learning lots of the local culture along the way.

Our only snag came with a booking in Wadi Rum that I believe resulted more from the eco lodge getting overbooked but made for a slight deviation of plan.

Overall incredible experience and look forward to using the team again in the future.

Hotel Reviews
Kempinski Ishtar Dead Sea Resort
Dead Sea
Movenpick Petra Resort
Wadi Musa

Perfect location and appeared to be the nicest hotel in Petra.

Sulaf Hotel Suites
Amman

Nice hotel on the outskirts of city center so not much to walk to or see from here. Staff was very helpful and accommodating. Amenities were that of a nice but not luxury hotel.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jun 12, 2022

Hi Kirk
So happy to see your nice words , that uyou so much.
i will look forward to host you and your friends again in Jordan.
Stay well and safe.
Samir

Amazing trip
Jordan | May 30 - Jun 3, 2022

Marialisa
Marialisa B.
Los Angeles, CA | Reviewed on Jun 04, 2022

Loved working with Samir, he organized the trip in less than 2 days and was always responsive.
Our local private drive also delivered an outstanding service and made our vacation unforgettable. Strongly recommend!
read more

Loved working with Samir, he organized the trip in less than 2 days and was always responsive.
Our local private drive also delivered an outstanding service and made our vacation unforgettable. Strongly recommend!

Hotel Review
Memories Aicha Luxury Camp
Wadi Rum

This is a crazy beautiful place, it feels like you are walking on Mars. Local people are so kind and helpful, the rooms are gorgeous

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jun 04, 2022

Thank you So much Marialisa
It was our honor and pleasure hosting you in Jordan
Wish you all the best
Samir

Responsive, Dedicated, Dependable Guides - PERFECT Jordan/Israel Trip
Jordan | May 14 - May 23, 2022

L
Linda A.
Cary, NC | Reviewed on May 31, 2022

I contacted KimKim late March 2023 regarding a dream trip we had hoped to take in 2020. We basically had to start planning from scratch. And, we just found we needed to go in May in order for this work with our son's internship. For a family who plans far in advance, we didn't if this was even possible. I heard of KimKim and thought I'd try.

They contacted me right away and put me in touch with Samir who also contacted me right away. There was never a time when I had to wait on Samir.... read more

I contacted KimKim late March 2023 regarding a dream trip we had hoped to take in 2020. We basically had to start planning from scratch. And, we just found we needed to go in May in order for this work with our son's internship. For a family who plans far in advance, we didn't if this was even possible. I heard of KimKim and thought I'd try.

They contacted me right away and put me in touch with Samir who also contacted me right away. There was never a time when I had to wait on Samir. Any time I had a question, there would be a response back from him the next day. Samir was also very knowledgeable of the area, culture (providing advice/recommendation upon request regarding clothing, tipping, etc.) , and political climate/safety issues. THANK YOU SAMIR!! I should also know that ALL the tours arranged and guides were PERFECT!!

Hotel Reviews
YMCA Three Arches Hotel
Jerusalem

This place is one of (if not the) most architecturally beautiful buildings in East Jerusalem. It is also conveniently located close to the Old City, great dining locations, and tour group meeting spots. The rooms were simple, but more than adequate. The breakfast each morning was one of the better ones we had.

Tips for future travelers

We picked this place because the website implied they had self-service laundry. They don't - this service stopped because of COVID so we had to find a place, but that worked out fine.

La Locanda Boutique Hotel
Amman

Charming, clean, extremely friendly hostess/owner, great location, and a great restaurant on site.

Tips for future travelers

The restaurant on property is great. I tend to avoid restaurant hotels, but this is one of the better ones with one of the better settings.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marriott Dead Sea Resort
Sweimeh

Place was absolutely BEAUTIFUL in one of the most beautiful settings. However, if the sign didn't say "Dead Sea" I would not have known I was in the Middle East. American music was playing by the pool. Front desk also did a poor job checking us in.

Old Village Resort
Wadi Musa

Amazing hotel; location secluded - that is either a pro or negative depending on your style.

Tips for future travelers

Just know that you will not be in the main town of Petra where you can walk around, etc., but the property itself is beautiful. Great for one night, but if I were staying there 2 nights I would be bored unless I booked a spa package at night.

Sun City Camp - Martian Tent
Wadi Rum

LOVED LOVED LOVED LOVED LOVED it. Highlight of our trip. So peaceful and unique.

Tips for future travelers

Stop thinking. BOOK! Do the 4-hour sunset tour.

Scots Hotel
Tiberias

Amazing hotel. My only regret is that we were there only one night. This is a place where you want to spend more time and have a hotel day. Next time!

Tips for future travelers

Allow yourself some time at the hotel, but also allow yourself time to walk around the town- see you do need at least a weekend.

Activity Reviews
Petra Basic Visit
Petra
Petra By Candle Light
Jordan

We skipped this (Thanks for not having us pre-pay) as we were exhausted! (It would not let me move on without giving a rating so I have it a 3 to try and be neutral.

Wadi Rum (2-3 Hrs Jeep ride)
Jordan

Would just go ahead and make it a 4-hour jeep ride as the defalut.

JERUSALEM / Old City
Israel

This day was the highlight of my trip. Part of the reason I wanted a 'free day' was that I wanted to go into Ramallah to see where my family grew up. Our tour guide was instrumental in helping me find both my parent's home and we even met a family member living in one of the homes. Everyone we met in the area was great!

TIBERIAS / HAIFA / CAESAREA / ACRE / TEL AVIV
Israel

Jaffa was great! I wish I had allowed more time for Haifa and Tel Aviv. I was focused on the older part of Israel and underestimated these two amazing cities. I guess I have a reason to return.

Meet & Assist - Queen Alia Airport
Jordan

Very simple and easy. Thank you!

Amman-Jarash-Ajloun-Amman city tour
Jordan

Jarash and Ajloun were great, especially Aljoun. Sulaiman made everything super simple and we knew we were in good hands after he picked the most amazing lunch spot!

Petra - Morning Free
Petra
MASADA & QUMRAN
Israel

I should have noted on the review the day before that our guide arranged our COVID testing perfectly so that the physician met us at the hotel. We passed! And crossing the border into Israel was a breeze. Masada was great, but the hike down is tougher than you think. Maybe it was the heat, or maybe we are out of shape. My guess is both were part of the equation. So thankful we didn't hike up but paid for the ride. We skipped Qumran. We were too tired and just wanted to get to Jerusalem.

JERUSALEM / CANA / NAZARETH / TIBERIAS
Israel

Beautiful scenery. Hotel in Tiberias was beyond fabulous.

STAY PUT JERUSALEM / FREE DAY / OPTIONAL TOURS
Israel

A lot of things were closed because Sabbath started that evening. Watching what was going on that day was interesting, but we ended up finding First Station and had fun, but lively streets and markets were empty.

TIBERIAS - TEL AVIV
Israel

Overall, the car for the long grips was small for 3-people in the back seat. I'm short so I was fine, but my husband and son are very tall.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on May 31, 2022

Hi Linda
What an encouraging words :-)
pleasure was mine - very happy to know that you enjoyed your holiday .

God bless
Samir

The Jordan Trip of a Lifetime
Jordan | May 18 - May 22, 2022

Katelyn
Katelyn L.
Chapel Hill, NC | Reviewed on May 26, 2022

I loved the entire trip! We built a busy itinerary, but we ample time to experience everything with sufficient time. Im so glad and lucky to have had Ahmed as a driver! He really made the experience what it was and took it to the next level. He made me feel safe and had awesome recommendations and guidance to provide. Samir helped plan the trip efficiently, stayed in contact and was readily available when needed. I would recommend Samir and Ahmed to anyone planning to make a trip to Jordan! Must haves.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on May 27, 2022

thank you Katelyn for your kind words.
Be well
All he best to you.
Samir

Amazing vacation!
Jordan | May 5 - May 13, 2022

K
Kay L.
Manhattan, NY | Reviewed on May 25, 2022

Samir was absolutely wonderful to work with in planning our trip to Jordan. He was extremely responsive and answered all of my questions and requests for changes quickly and kindly. While we were on the trip he responded to a few minor questions/concerns we had quickly to ensure our holiday was amazing. We had an amazing vacation thanks to Samir and those wonderful tourism professionals he aligned us with! Thank you! read more

Samir was absolutely wonderful to work with in planning our trip to Jordan. He was extremely responsive and answered all of my questions and requests for changes quickly and kindly. While we were on the trip he responded to a few minor questions/concerns we had quickly to ensure our holiday was amazing. We had an amazing vacation thanks to Samir and those wonderful tourism professionals he aligned us with! Thank you!

Hotel Reviews
Petra Guest House
Wadi Musa
Authenticity & Character
Location
Staff
Memories Aicha Luxury Camp
Wadi Rum
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Meet & Assist - Queen Alia Airport
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on May 25, 2022

Hi Kay
Thank you so much for your kind encouraging words.
was a real honor hosting you in Jordan.
Be well
Samir

Fantastic five days in Jordan!
Jordan | May 3 - May 7, 2022

N
Niamh D.
Qatar | Reviewed on May 18, 2022

I recently did a five-day trip to Jordan as part of a group of four people with Nader as our driver. The trip was a great success due in no small way to having Nader as our driver and guide.

We were met promptly at the airport in Amman and all paperwork was completed without complication. From our first meeting, and throughout the entire trip, Nader was well informed and forthcoming on the history, geography, the general political landscape of the Middle East and current societal norms... read more

I recently did a five-day trip to Jordan as part of a group of four people with Nader as our driver. The trip was a great success due in no small way to having Nader as our driver and guide.

We were met promptly at the airport in Amman and all paperwork was completed without complication. From our first meeting, and throughout the entire trip, Nader was well informed and forthcoming on the history, geography, the general political landscape of the Middle East and current societal norms in Jordan. We felt immediately welcome and safe with Nader.

Our vehicle was comfortable, drinks were always available and Nader went out of his way to make sure that we tasted the best snacks and food that Jordan has to offer.

Checking in to each night’s accommodation was seamless due to Nader’s attention to every detail. He was there each morning waiting for us, and did not leave at night until we were fully settled in, and plans for the next day were clarified.

Nader’s warmth, sense of fun and desire to please added an extra layer to the trip which we, as a family group, really appreciated. Our memories are so much more than the amazing places that we visited because of Nader’s contribution. I would highly recommend Nader as a driver/guide and I thank him for making our holiday the wonderful success that it was.

I also thank the Samir and the tour company. Samir proposed an excellent itinerary, which covered all the sites we wanted to see, and was flexible in accommodating any requests for changes.

Hotel Review
Movenpick Dead Sea Spa & Resort
Sweimeh, Amman
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on May 19, 2022

Thank you Dorothy for your kind words.
Looking forward to see you again in Jordan

Godspeed
Samir

Wonderful experience in Jordan
Jordan | Apr 29 - May 9, 2022

S.
S. G.
Canada | Reviewed on May 11, 2022

On this trip, my wife and I visited Amman (of course) Jerash, the Dead Sea, Petra, Wadi Rum and Aqaba.

Overall, we really enjoyed the trip, the organization of it by the local specialist, Samir, and the driving and company of Majd, our main driver throughout the trip.

Every place was amazing so it is difficult to say which was best. For sure, Wadi Rum is unlike any other place we have seen. Roman ruins are not unique to Jordan, but Wadi Rum is. Petra was also a fascinating... read more

On this trip, my wife and I visited Amman (of course) Jerash, the Dead Sea, Petra, Wadi Rum and Aqaba.

Overall, we really enjoyed the trip, the organization of it by the local specialist, Samir, and the driving and company of Majd, our main driver throughout the trip.

Every place was amazing so it is difficult to say which was best. For sure, Wadi Rum is unlike any other place we have seen. Roman ruins are not unique to Jordan, but Wadi Rum is. Petra was also a fascinating place.

Interacting with Jordanians was wonderful. They are so kind, helpful and welcoming. We were asked multiple times per day, by many people, whether we liked Jordan.

It was also interesting to see the range of hand-made goods for sale, from woven Bedouin cloth and handmade knives to the mosaic work.

Hotel Review
Hilton Dead Sea Resort & Spa
Sweimeh

Fantastic location by the edge of the Dead Sea. We did not go for the resort experience but, rather, to spend some time in and beside the Dead Sea. The hotel had multiple options for eating as well as room service, of course. We upgraded our room to one which had a balcony overlooking the Sea which made our evening at the hotel that much more pleasant.

Tips for future travelers

Ask for a room with a balcony on a higher floor, overlooking the Sea.

Authenticity & Character
It is a Hilton Hotel, so not "local" in any sense.
Location
Staff
Staff were great everywhere
Cleanliness & Comfort
Activity Review
Meet & Assist - Queen Alia Airport
Jordan

This was really helpful as it saved us a lot of time going through immigration and obtaining our visas.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on May 12, 2022

Thank you Stephen for your Nice words.
Hope to see you again in Jordan
God bless
Samir

Israel and Jordan ... an unforgetable journey
Israel | Apr 27 - May 8, 2022

Gloria
Gloria L.
Bradenton, FL | Reviewed on May 11, 2022

In Israel, our guide Joseph was amazing as he educated us throughout the Old City of Jerusalem. He was knowledgeable and invested in what he was doing. He truly cared and enjoyed all aspects of the trip. Our visit would not have been the same without him.

In Jordan, our guide Wasef was a wealth of information. He was kind, he was informative, and he was passionate about giving us the best experience in our journey. He was energetic, spoke excellent English and negotiated for us on our... read more

In Israel, our guide Joseph was amazing as he educated us throughout the Old City of Jerusalem. He was knowledgeable and invested in what he was doing. He truly cared and enjoyed all aspects of the trip. Our visit would not have been the same without him.

In Jordan, our guide Wasef was a wealth of information. He was kind, he was informative, and he was passionate about giving us the best experience in our journey. He was energetic, spoke excellent English and negotiated for us on our purchases. He helped save us money by his ability to communicate on all levels.

There were so many highlights during our stay, it was absolutely amazing.

Hotel Review
Enjoy Desert camp
Wadi rum

Amazing place, excellent food, wonderful people. A great experience! Highly recommended, it was a highlight of the trip!

Tips for future travelers

This is a must see... enjoy the camel ride!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
I loved it all!
Activity Review
JERUSALEM / Old City
Israel
Quality of Experience
Guides, Drivers and Staff
Our guide was name Joseph and he was intelligent, kind, had passion for educating, and was overall one of the best guides we had. He was born inside the Old City and so was his father who is also still living there.... it was a very special experience!
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on May 11, 2022

Thank you Gloria
Was our pleasure hosting you, glad to know that you had a peasant trip.
At your service anytime.
Warm regards
Samir

Great experience touring Jordan, thanks Samir!
Jordan | Apr 2 - Apr 10, 2022

I
Irvinderpal G.
Santa Clara, CA | Reviewed on Apr 18, 2022

Samir was great to work with, and both knowledgeable and patient in helping put together an ideal itinerary within my time frame and budget. It made for a well organized and a perfectly paced trip across the major sites across Jordan. Will recommend him to Friends & Family!

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Apr 18, 2022

Thank you So much Irvind
Was pleasure to us .
Wish you all the best
Samir

Family vacation
Jordan | Apr 8 - Apr 15, 2022

G
Gianna D.
Austria | Reviewed on Apr 17, 2022

The tour that Samir put together for our family of four (parents and two kids 9 and 11) was fabulous. Samir was very responsive when we had to change our travel dates because of flight changes. We spent a glorious 8 days touring Jordan with our amazing driver Nader (Nick). Nader is kind, generous and very knowledgeable about Jordan. Nader recommended we extend our jeep tour of Wadi Rum to a full day. It was the best decision, the desert is beautiful and my kids loved every moment of it. ... read more

The tour that Samir put together for our family of four (parents and two kids 9 and 11) was fabulous. Samir was very responsive when we had to change our travel dates because of flight changes. We spent a glorious 8 days touring Jordan with our amazing driver Nader (Nick). Nader is kind, generous and very knowledgeable about Jordan. Nader recommended we extend our jeep tour of Wadi Rum to a full day. It was the best decision, the desert is beautiful and my kids loved every moment of it. If I had more time I would spend two days in Wadi Rum taking a jeep ride. Also, if I had more time, I would have spent two full days in Petra as opposed to the one day we had. Petra is just too big to properly see in one day. Overall, this was a memorable trip for all of us.

Hotel Review
Strand Hotel
Amman
Activity Review
Meet & Assist - Queen Alia Airport
Jordan
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Apr 17, 2022

Thank you Gianna for the nice words, will consider your recommendations for sure.
Godspeed
Samir

8 Night Trip to Jordan in early March 2022
Jordan | Feb 26 - Mar 5, 2022

S
Sam W.
United Kingdom | Reviewed on Mar 30, 2022

We recently did an 8 night tour of Jordan, visiting Amman, Dana Biosphere, Petra, Wadi Rum, Aqaba and the Dead Sea. We arranged the tour only 2-3 weeks before we left (as COVID rules eased), but Samir was still able to arrange everything in a few days and communication worked well in terms of figuring out a few options. Overall all the timings and logistics all went to plan and it was a well-put together schedule. Our guide for the week Bassam was great - he clearly enjoys being a guide and... read more

We recently did an 8 night tour of Jordan, visiting Amman, Dana Biosphere, Petra, Wadi Rum, Aqaba and the Dead Sea. We arranged the tour only 2-3 weeks before we left (as COVID rules eased), but Samir was still able to arrange everything in a few days and communication worked well in terms of figuring out a few options. Overall all the timings and logistics all went to plan and it was a well-put together schedule. Our guide for the week Bassam was great - he clearly enjoys being a guide and telling people about Jordan and showing them a few extra places and things they wouldn't find by themselves. He was also a very safe driver. We didn't feel rushed at all and the trip felt relaxed, even though we only spent 1-2 nights in each location. This trip lived up to our expectations and thanks again to Samir and Bassam.
Sam & Grace

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Mar 31, 2022

Dear Sam & Grace
Was our pleasure to host you in Jordan . thank you so much for your kind encouraging words, i would certainly love to see you again in Jordan , you can always recommend Kim Kim to your friends and families , and i will be so happy to help at any time.
Have a great day , Godspeed.
Samir

Nothing short of an awesome, awesome trip! What a great team to work with!
Jordan | Mar 8 - Mar 13, 2022

R
Robin D.
Aspen, CO | Reviewed on Mar 21, 2022

Nothing short of an awesome, awesome trip!
Everyone we interacted with was 5 star++. Each individual really ensured that we experienced everything we had on our list, and there was a bonus...each made sure that we had the opportunity to see/do things we hadn't even thought to mention. Special shout outs to: Bassam our entertaining and dedicated driver who took really good care of us during our six day stay; Nad, our extremely knowledgeable guide who so patiently attended to a myriad of... read more

Nothing short of an awesome, awesome trip!
Everyone we interacted with was 5 star++. Each individual really ensured that we experienced everything we had on our list, and there was a bonus...each made sure that we had the opportunity to see/do things we hadn't even thought to mention. Special shout outs to: Bassam our entertaining and dedicated driver who took really good care of us during our six day stay; Nad, our extremely knowledgeable guide who so patiently attended to a myriad of questions at Jerash; Basil, who made sure we got the very most out of our day in Petra; Mustafa, who effortlessly managed our bumpy start due to a split arrival; Samir, who pulled the whole trip together with apparent (at least to us) ease.
Highlights of the trip? Oh, there were so many: "Wheel of Fortune" in Arabic on the hotel television; the well-preserved ruins of Jerash; the Citadel overlooking Amman; a traditional Jordanian meal in Amman's bustling city center; the exquisite mosaics and ancient history in the area of Madaba and Mount Nebo; Petra by candlelight; trekking all of Petra by day; the entire Wadi Rum experience (the beauty of the desert, accommodations in "bubbles" and oh...the delicious entrees and preparation); becoming familiar with Bedouin culture; the incredible Dead Sea; the beauty of the region as viewed during our daily drives.
What a truly special - and extraordinary - experience! Deep gratitude to all who made it so!

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Mar 22, 2022

Hi Robin. Glad all well at your side, thankyou so much for your kind encouraging words. so kind of you. looking forward to see you and your friends in Jordan
Have a lovely day
Samir

Jordan discovered
Jordan | Mar 4 - Mar 7, 2022

P
Penelope32@icloud.com A.
Qatar | Reviewed on Mar 20, 2022

Of course I have returned from Jordan with memories of an incredible experience. This was wholly due to my companions and attentive and responsive guide, Nader. I enjoyed the experience of the pre-travel planning on the kimkim platform. I appreciated having access to a shared itinerary too.
My recommendations: Nader our guide should and could have been the welcoming agent. The welcome agent was pleasant but unsure the purpose of this introduction. We asked where to eat on our first evening... read more

Of course I have returned from Jordan with memories of an incredible experience. This was wholly due to my companions and attentive and responsive guide, Nader. I enjoyed the experience of the pre-travel planning on the kimkim platform. I appreciated having access to a shared itinerary too.
My recommendations: Nader our guide should and could have been the welcoming agent. The welcome agent was pleasant but unsure the purpose of this introduction. We asked where to eat on our first evening and told to walk in a certain direction to many restaurants. This was not the case. We walked across 6 lanes of traffic to only one offering for food. We didn’t see Amman that evening this was an oversight. The souq the ruins traditional Jordanian women clothing could have been seen.
Once Nader was actioned and arrived at the hotel on day 2, the adventures began.
He is interesting and interested in his clients. He assessed our knowledge and needs throughout the trip, responding with information and experiences that added another layer of value to the trip.
Accommodation: night 1 and 2 fine. Wadi Rum accommodation excellent! Petra hotel was cold and toilet broken. Hotel was very shabby. But staff were responsive and made immediate repairs. Final nights were in a hotel which was cold again no extra bedding on request as staff were at home I believe. Breakfast was outstanding but coffee undrinkable.
Tours: I only want to mention Petra guide. He was very patient and very quiet. More information was shared going around petra sights. We then took pre arranged walk through back door as it was called. This was where problems started and confidence in the group dropped. We traversed around dangerous rocks and mountainside. The guide clearly got lost at times, calling out to a passing bedouin boy for directions. The hike/climb got very dangerous in parts and we ladies had to use our experience to support each other. Three times the guide was asked to slow down and walk at the pace of the slowest. Many times he was asked to keep us updated but he didn’t. Many times we had no internet connection and not able to connect with Nader. Once we could we felt assured that someone was looking out for us.
I want to highly commend Nader individually as a guide, an experienced human who purpose was to deliver a trip to Jordan we will never forget. Nader is solution focused and no request was too much. Please acknowledge him in your organisation as a lead guide. Thank you

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Mar 20, 2022

Hi Penelope , thank you for the nice words, And sorry for the inconveniences you have encountered. as you know i have provide you with my contact and was checking with Stephanie on daily basis. i really wish you have mentioned anything about that.
But i all cases i am glad that you enjoyed your trip.
thank you again for your kind words and for you trust .
Wish you all the best.
Samir

We had the best trip in Jordan!
Jordan | Mar 4 - Mar 7, 2022

S
Sue G.
Qatar | Reviewed on Mar 15, 2022

The three of us had the best trip in Jordan and were exceptionally well cared for by Nader "Nick" T. our guide, advisor and driver. Even a medical emergency was well cared for by Nick with humour and goodwill. Although we never met Samir in person, he checked in with us when necessary, but not overly. The tour was flexible and responsive to our needs and last-minute changes. In advance of the tour the Kim Kim dashboard provided us with a clear idea of what we would see and do, as well as... read more

The three of us had the best trip in Jordan and were exceptionally well cared for by Nader "Nick" T. our guide, advisor and driver. Even a medical emergency was well cared for by Nick with humour and goodwill. Although we never met Samir in person, he checked in with us when necessary, but not overly. The tour was flexible and responsive to our needs and last-minute changes. In advance of the tour the Kim Kim dashboard provided us with a clear idea of what we would see and do, as well as what we could expect from the hotels. The dashboard is a good communication clearinghouse as well for three participants in different parts of the globe to prepare in advance their tour. We requested a moderately priced tour and that is what was delivered. The weather was exceptional and made for perfect hiking conditions which is what we did most days. I wish we had had more time in Jerash, Amman - but we spent too much time enjoying the Ajloun forest hiking... Wadi Rum hospitality was great, and the places and spaces are magical. I appreciated our cook and our bedouin guide at Enjoy camp. The boulder-climbing/hiking at Dana Reserve was an experience we won't forget at all. Petra... Totally amazing. We hiked 20 km that day, then returned for the evening candlelilght (2more Km). The candlelight evening was another magical experience -- even if touristy, the place is redolent with mystique and deep history. Jordanians are so hospitable and rightly proud of their magnificent heritage sites. We felt safe everywhere we went, and at the same time felt we were out on an adventure beyond the average.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Mar 15, 2022

Hi Stephanie
Thank you so much for your kind words
All the best to you
Samir

Had a wonderful time and felt safe and well c...
Jordan | Mar 4 - Mar 7, 2022

Lauretta
Lauretta M.
Woodburn, OR | Reviewed on Mar 14, 2022

Had a wonderful time and felt safe and well cared for. Nader was a fun and excellent driver and tour guide. Especially loved Petra, Jaresh and Wadi rum. Would recommend this tour.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Jun 10, 2022

Hello Lauretta , How are you ?
Very happy to hear from you, I am so happy to know that we participated to give you a nice trip,
Be well and safe , and looking forward to see you and youyr friends again in Jordan

Samir

Memorable honeymoon
Jordan | Feb 25 - Mar 7, 2022

A
Ahmed Z.
United Kingdom | Reviewed on Mar 04, 2022

Our honeymoon trip to Jordan was amazing. Having secured a great deal, Samir managed to book amazing hotels and created a wonderful programme in Jordan. He also was in regular contact with us to make sure everything is up to high standards. He solved some hotel issues instantly and efficiently (we didnt have to worry about a thing). If you want to visit Jordan then Samir is your guy.

We were treated with respect and everybody was very nice and friendly.

Our guide and driver Sulaiman was... read more

Our honeymoon trip to Jordan was amazing. Having secured a great deal, Samir managed to book amazing hotels and created a wonderful programme in Jordan. He also was in regular contact with us to make sure everything is up to high standards. He solved some hotel issues instantly and efficiently (we didnt have to worry about a thing). If you want to visit Jordan then Samir is your guy.

We were treated with respect and everybody was very nice and friendly.

Our guide and driver Sulaiman was very friendly and knowledgeable as well as flexible. What ever questions we asked about regarding history, shops, coffee, diving, etc.. he always had the answer.

Visiting Jeresh, Petra (one of the seven wonders), camping in Wadi Rum and diving in the red sea in Aqaba were the highlights of our trip.

Hotel Review
Sulaf Hotel Suites
Amman

Amazing, very friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Meet & Assist - Queen Alia Airport
Jordan

Very professional, smooth process

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Mar 05, 2022

Dear Dr. Ahmad

Very happy to hear from you, I am so happy to know that I participated to give you a nice trip,

Wish you all the best, till we see you again.

Samir

Everything was great but I will mention 2 thi...
Jordan | Oct 21 - Oct 24, 2021

J
Joyce B.
| Reviewed on Nov 02, 2021

Everything was great but I will mention 2 things. The driver on the first day booked me on a ‘boat tour with lunch and swimming and snorkelling’ out of Aqaba (I had told him that I would love to go snorkelling). It was a disaster, do not recommend again. I was the only one on the whole boat going in the water, there is no reason to snorkel as there is absolutely nothing to see…total waste of time!
The Hotel Kempinski was wonderful, recommendation from the driver to dive with Aqaba Shark... read more

Everything was great but I will mention 2 things. The driver on the first day booked me on a ‘boat tour with lunch and swimming and snorkelling’ out of Aqaba (I had told him that I would love to go snorkelling). It was a disaster, do not recommend again. I was the only one on the whole boat going in the water, there is no reason to snorkel as there is absolutely nothing to see…total waste of time!
The Hotel Kempinski was wonderful, recommendation from the driver to dive with Aqaba Shark diving and Talal was a wonderful experience. Thanks.
The driver that picked me up for my flight back to Amman arrived early, had not been to the airport in over 2 years so not quite sure where to go. He dropped me in a parking spot from where I could not see an entrance. There was nothing happening. The first set of doors that I found, no one there, the nest set were locked. Finally, I followed another van coming in and walked to where they were and found the departures entrance. Nothing was open. I was picked up at 3:15 pm for a 6:25 pm flight and the airport was not even staffed until after 5:15pm. I should have stayed at the hotel and I should have had a driver that knew where the entrance was. I realize that tourism is just reopening but I do think that these two things could easily be improved. Thanks for organizing, thanks for listening. I very much enjoyed my 11 days in Jordan.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Nov 02, 2021

Hello Joyce
Very happy to hear from you, I am so happy to know that I participated to give you a nice trip,

Thank you so much for the time you took, and for your kindness to update us with these kickbacks. We will surely do more than our best to avoid them.
Thank you so much for letting us know about them. highly appreciated.

Wish you all the best, till we see you again.

Be well ,
Samir

Samir was quick to respond and arrange a trip...
Jordan | Oct 15 - Oct 23, 2021

Terri
Terri H.
the United Arab Emirates | Reviewed on Oct 28, 2021

Samir was quick to respond and arrange a trip that fit our interests. All guides were friendly, pleasant, knowledgeable, professional. Everywhere we visited was enjoyable, especially liked Dana Reserve and Wadi Rum.

Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Reviewed on Oct 28, 2021

Dear Terri
Very happy to hear from you, I am so happy to know that I participated to give you a nice trip, You are now our ambassador to spread a good word about Jordan and about our Services.

Thank you so much for your courtesy and the nice words you put for me, it always helps me to keep going on, helping our dear guests,
thank you so much Terri for travelling with us.
It was our pleasure and honor.

I am looking forward to see you again in Jordan, you will always have friends that you can depend on, be sure.

Wish you all the best, and happy days

Samir