Kimkim Trip Reviews for Jordan

Reviews from actual kimkim travelers. We publish all reviews.
4.7
(209 reviews)
Read 209 verified reviews by travelers who booked their trip on kimkim.

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Easy to navigate and packed with highlights. ... · Jordan - Nov 9 - Nov 15, 2019

Traveler: Paul G. - Local specialist: Sarah Eaton

Easy to navigate and packed with highlights. Sarah and my driver Hasan were awesome :)

José

Overall experiente was fine · Jordan - Oct 19 - Oct 25, 2019

Traveler: José B. - Local specialist: Amanda Qardan

Overall experiente was fine; both Amanha and the driver (unfortunatelly I forgot his name) were always helpful. Hotels were also good most of the time, though I've experienced a major disappointment with Memories Aicha Luxury Camp: how do they put a panoramic tent in the middle of the camp facing others and killing privacy? The whole experience there was almost useless.

Another issue was the store I was brought to buy souvenirs next to Mount Nebo (the usual touristic shop who happens to be... read more

Overall experiente was fine; both Amanha and the driver (unfortunatelly I forgot his name) were always helpful. Hotels were also good most of the time, though I've experienced a major disappointment with Memories Aicha Luxury Camp: how do they put a panoramic tent in the middle of the camp facing others and killing privacy? The whole experience there was almost useless.

Another issue was the store I was brought to buy souvenirs next to Mount Nebo (the usual touristic shop who happens to be "friends" with guides) where I bought this mosaic for FIVE TIMES the price I happened to find a few minutes later in another place (not sure if it is the exact same thing but it seemed quite similar).

Jordan is a beautiful and expensive country. Not sure if I would ever visit again but I've enjoyed it.

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Jose,

Thank you for your feedback, panoramic tents in Aicha Camp get the best reviews by far, we are sorry that he didn't get this experience. And we have discussed the issue with all the drivers about souvenir shopping.

All the best and thank you for traveling with In2Jordan and Kimkim!
Amanda

Jordan 🇯🇴 · Jordan - Oct 26 - Nov 2, 2019

Traveler: Roxanne M. - Local specialist: Carmen Scholten

Carmen organised our trip and took into consideration the amount of activities we wanted to do and managed to arrange the perfect itinerary. She was easy to communicate with and get a hold of whenever we had any queries. The mobile app with all the information provided exceeded my expectations and really made a difference as I was able to keep track of the trips itinerary with the added bonus of extra info on Jordan e.g. tipping etc which was really useful to have. Our drivers throughout... read more

Carmen organised our trip and took into consideration the amount of activities we wanted to do and managed to arrange the perfect itinerary. She was easy to communicate with and get a hold of whenever we had any queries. The mobile app with all the information provided exceeded my expectations and really made a difference as I was able to keep track of the trips itinerary with the added bonus of extra info on Jordan e.g. tipping etc which was really useful to have. Our drivers throughout were safe which I was really pleased about, we felt comfortable with them and appreciate their professionalism throughout.

We feel our money was well spent and we would definitely recommend Carmen and her team.

The only downside is that we wish we would have more time in Jordan 🇯🇴

Thank you for your wonderful and professional service

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Roxanne,
thank you so much for your time in taking time in writing this great review, I will pass these also to your drivers. I am so happy you enjoyed our beloved Jordan and we hope to have you here again to show even more about the pearls of this beutiful country.
It has been a pleasure dealing with you also because of your patience and understanding for unexpected situations.

See you again in Jordan Inshallah ;)

Warm regards from Aqaba

Relaxing trip to Jordan · Jordan - Oct 23 - Oct 27, 2019

Traveler: Lynn H. - Local specialist: Carmen Scholten

We arranged a five day, four night trip to Jordan. We saw the Dead Sea, Little Petra, Petra for a full day, Mt. Nebo, Kerak, Madaba, and a half day in Jerash before returning to the airport. Our driver, Badr, was incredible. He was very flexible with leave times and helped to tweak times at the destinations if needed. He was prompt and extremely courteous. The hotels Carmen had booked were perfect for the trip. Carmen was also prompt with responses and easily walked us through all of... read more

We arranged a five day, four night trip to Jordan. We saw the Dead Sea, Little Petra, Petra for a full day, Mt. Nebo, Kerak, Madaba, and a half day in Jerash before returning to the airport. Our driver, Badr, was incredible. He was very flexible with leave times and helped to tweak times at the destinations if needed. He was prompt and extremely courteous. The hotels Carmen had booked were perfect for the trip. Carmen was also prompt with responses and easily walked us through all of the details of the trip. If I had an email question, she was always there with an answer. I would highly recommend using Kimkim to book a trip.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Lynn, thank you so much for this amazing review and for your kind words, I will pass them to Badr!

It has been a pleasure to set up your trip and I am so happy about your enthusiasm for Jordan!

We all hope to see you again!

Warm regards from Aqaba

Carmen

Elisa

A Most Memorable Trip · Jordan - Nov 1 - Nov 7, 2019

Traveler: Elisa R. - Local specialist: Carmen Scholten

What a fantastic trip! Carmen put a perfect plan together for our family of four, accommodating for all that we had asked for. We had an incredible guide, Khadra, take us through Bethlehem and Jerusalem. She made the trip so much more valuable than we could have done on our own. She gave us personal stories, histories, and my kids (ages 6 and 8) loved her so very much--she was able to make it adult AND kid friendly (not an easy task). The country of Israel/Palestine is beautiful and full of... read more

What a fantastic trip! Carmen put a perfect plan together for our family of four, accommodating for all that we had asked for. We had an incredible guide, Khadra, take us through Bethlehem and Jerusalem. She made the trip so much more valuable than we could have done on our own. She gave us personal stories, histories, and my kids (ages 6 and 8) loved her so very much--she was able to make it adult AND kid friendly (not an easy task). The country of Israel/Palestine is beautiful and full of rich heritages. We enjoyed terrific food at Black Pepper in Bethlehem and we also enjoyed a wonderful lunch at an Austrian joint in the Old City. The tour buses in the area were no issue for our guide as she knew her way through the cities and through the lines! We were able to see and visit all the holy sites as well as many other sites (like Banksy's paintings). We highly recommend KimKim travel and Carmen as a specialist. We were able to check this amazing experience off our bucket list and have all the pictures to remember this special place because of KimKim travel. Thank you all so much!

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Elisa,
thank you so much for your review and for your nice words! We will pass also to great Khadra she will be so happy about it!

It has been a pleasure to organise your trip, we hope to welcome you and your lovely family in the Holy Land and in Jordan again!

Warm regards,

Carmen

Four days in Jordan · Jordan - Nov 3 - Nov 7, 2019

Traveler: Roger G. - Local specialist: Tamara Salameen

Hamzah my guide was super punctual and helpful.
Petra was the highlight and the whole 6 hours I spent there was tremendous
The Dead Sea was extraordinary 30% salt! Just dont get it in your eyes!
The Holiday Inn resort was well chosen
Wadi Rum spectacular - like Monument Valley but 10 times bigger!
BBG Lunch in the desert shade allowed time to reflect on my trip.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Roger,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Rohan

Super Jordan Memories. · Jordan - Oct 31 - Nov 5, 2019

Traveler: Rohan P. - Local specialist: Tamara Salameen

Right from the booking of the trip, the ease of visa on arrival formalities at Amman airport, the hotel suggestions and till the time we were dropped at the Jordan - Israel land border, everything was excellent and well executed.

Our driver & guide Ismail was very courteous & professional. He definitely made our trip even better.

Tamara , our local specialist made sure that everything was perfectly planned and executed well.

Great job done by Tamara, Ismail & Team Kim Kim.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Rohan,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Awesome short break in Jordan. · Jordan - Nov 1 - Nov 4, 2019

Traveler: Sandra F. - Local specialist: Amanda Qardan

We flew into Amman, and then had the long ish drive to Petra. Our driver, Midhat, was great and we didn’t ever feel unsafe, as the roads can be abit chaotic at times! In fact, we had a tyre blow out at one point, and his skilful driving, without wanting to sound dramatic, probably saved our lives as it was at speed.
He stopped at a Resturant for us to get some lunch, and then we went onto Little Petra, which was well worth the visit.
Our over night hotel was the Petra Marriott, it was nice... read more

We flew into Amman, and then had the long ish drive to Petra. Our driver, Midhat, was great and we didn’t ever feel unsafe, as the roads can be abit chaotic at times! In fact, we had a tyre blow out at one point, and his skilful driving, without wanting to sound dramatic, probably saved our lives as it was at speed.
He stopped at a Resturant for us to get some lunch, and then we went onto Little Petra, which was well worth the visit.
Our over night hotel was the Petra Marriott, it was nice although it was a few miles outside of Petra itself.
The next morning was an early start to meet our guide at Petra. It was very worth while having him, as his knowledge was outstanding.
We left to head to the Wadi desert and stayed at Aicha Memories luxury camp. This was lovely. There is no WiFi, and to be able to switch off from the pressures of business and day to day life was fantastic. We had a drive through the desert to see the sunset, and at night a walk into the desert to star gaze.
We left early the next day, the original plan was to go to Jerash. However, the afore mentioned tyre blow out, along with myself being ill, made us change our plans and we went into Amman. Midhat took us to the Citadel and Ampitheatre, both well worth visiting. The views from the Citadel over Amman city are very good.
We stayed at the Intercontinental hotel, and that was also very good.
We will, I’m sure, be back as this was too fleeting a visit to see it all!

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Sandra,

Thank you for the feedback and review! And for sharing these lovely photos! I will pass your kind words to Midhat.

It will be my pleasure to arrange another trip for you, I hope we will see you in Jordan very soon.

All the best and thank you for traveling with In2Jordan!
Amanda

Les

Jordan tour · Jordan - Oct 27 - Oct 31, 2019

Traveler: Les A. - Local specialist: Amanda Qardan

Our driver Hasan was friendly, a good communicator and was always prompt at any rendezvous and gave us clear directions and meeting points. He was generous with advice and information.
Amanda our trip organiser was helpful and insightful, giving useful advice on trip creation and sights not to miss along the way.
We felt looked after from the meeting at airport arrivals to the return to departures.

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Les,

Thanks for taking the time to leave a review! I'm glad that you had a good trip. I will pass your kind words to Hasan.

We hope to welcome you again in this special country!

Thank you for travelling with In2Jordan and I wish you many more joyful trips in the future!
Amanda

Our driver in Jordan was Hassan, but I don't ... · Jordan - Sep 25 - Oct 6, 2019

Traveler: Kim M. - Local specialist: Lena Sluga

Our driver in Jordan was Hassan, but I don't know his last name, He was an excellent driver and a thoroughly nice fellow. Our driver in Israel was also very nice and accommodating, even walking us through the exciting towns of Caesarea and Akko - his name was Rami, but again, I don't know his last name. I'd recommend both of them. Our guide in Jerusalem was called Jacob, but he also has a Palestinian name. Fantastic, and super knowledgeable about all the places we went. I have his name to... read more

Our driver in Jordan was Hassan, but I don't know his last name, He was an excellent driver and a thoroughly nice fellow. Our driver in Israel was also very nice and accommodating, even walking us through the exciting towns of Caesarea and Akko - his name was Rami, but again, I don't know his last name. I'd recommend both of them. Our guide in Jerusalem was called Jacob, but he also has a Palestinian name. Fantastic, and super knowledgeable about all the places we went. I have his name to recommend to anyone I know who will be coming to Jordan.

The hotels were all fine, the best ones being in Jerusalem and Haifa. That said, the food in general in Jordan and Israel was not fabulous. Maybe we should have asked for better hotels, but that is certainly not your fault. We realize that hotels have to consider that their guests come from all over the world and it's impossible to please everyone. The best restaurant in Jordan was the one Hassan took us to in Jerash, owned by someone he knew. It was lovely with fountains and a great menu. The food in Wadi Rum at the place we stayed was also good. The neighborhood in Haifa was delightful and lots of good restaurants nearby, I wish we'd spent another day there. Next time...

I will certainly recommend your company if I have any friends who are traveling to your region. I also see that you do tours in other parts of the world, too, and will keep that in mind for the future, as I still plan on traveling even after both of us got sick and had such a long, agonizing trip home with lots of layovers, etc. Again, not your fault, just bad luck. Thanks again for your kind and helpful suggestions and we have great memories of Jerash, Wadi Rum, the Dead Sea, Dana,and of course Petra. Our guides at Dana and Petra back door were also excellent. Your country has so much history and stark beauty I think your tourism numbers will improve. Jordan seemed very safe while being surrounded by turmoil in all directions. Good luck in the future, and thanks again, Lena!

Sincerely,
Kim and Bob McGregor

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Kim & Bob,

Thanks for taking the time to leave a review! I'm glad that you had a good time here and enjoyed the company of the guides, I have passed your compliments on to them. About the food in the hotels, good to know, I think that local restaurants serve food that is a lot more delicious, so that is something I can mention more of in my future itineraries :)

Thank you for travelling with In2Jordan, and I wish you many more memorable trips!

All the best, Lena

Everything was terrific, Lena did an excellent job planning this, cooking lesson with Nesreen Ali! · Jordan - Oct 15 - Oct 20, 2019

Traveler: David H. - Local specialist: Lena Sluga

Everything was terrific, Lena did an excellent job planning this, the accommodations, food, people, experiences were all terrific. Everyone went over and above the call of duty. We loved our drivers Ziad Qaryti and Ahmad Alsuwi and Osama Manaseer! My wife and I had an excellent down to earth, home cooking lesson experience with Nesreen Ali, Osama's wife with their family in their home. Sherrin's review of the cooking lesson is below:

"My cooking lesson was an A+ !
It was a pleasure to have... read more

Everything was terrific, Lena did an excellent job planning this, the accommodations, food, people, experiences were all terrific. Everyone went over and above the call of duty. We loved our drivers Ziad Qaryti and Ahmad Alsuwi and Osama Manaseer! My wife and I had an excellent down to earth, home cooking lesson experience with Nesreen Ali, Osama's wife with their family in their home. Sherrin's review of the cooking lesson is below:

"My cooking lesson was an A+ !
It was a pleasure to have dinner with Nesreen and Osama and their beautiful, sweet children. They provided not just a generous and warm example of Jordanian hospitality, but also an enjoyable loving, family experience. I learned how to cook traditional Maglouba with Nesreen who is a force of nature with a stunning smile. She exudes joy, happiness and the essence of motherhood. My cooking lesson was decorated with cardamom brewed coffee, family experiences and Arabic lessons. Eight year old Zain smiled shyly and helped when asked to and one and a half year old mischief maker Cadi (whose name means white flower on the mountain) pushed the kitchen chair around, walked around in my shoes and enjoyed herself dancing while mommy sang and clapped. Dave and I had a priceless experience and I learned to watch Nesreen’s left hand fold and tuck the parsley and mint as she chopped and about a new vegetable Jarjeel, water lettuce! I recommend this cooking lesson experience highly." Sherrin Bernstein

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi David & Sherrin,

I have to say, I am honestly thrilled about your feedback, especially about the cooking class! Thanks for taking the time to write in such detail! I've passed everything on to Osama and his family, as well as the compliments for the drivers, who are all equally thrilled to hear.

Thank you for travelling with In2Jordan and I wish you many more fantastic trips to come!
All the best,
Lena

Greg

Jordan: Petra & the Dead Sea - 3 Days · Jordan - Oct 4 - Oct 10, 2019

Traveler: Greg S. - Local specialist: Lena Sluga

All pretty special. Hasan, our driver for all our longer trips was fantastic. Helpful, informative and very safe driver.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Greg,

Thanks for your feedback, I am happy to hear! I've passed on your compliments to Hasan and his manager!

All the best,
Lena

Trip to Jordan · Jordan - Oct 6 - Oct 14, 2019

Traveler: King-Wey H. - Local specialist: Amanda Qardan

I cannot fault the quality of service provided by Amanda.
Planning a trip to Jordan is quite a daunting task. It was also going to be our honeymoon so the pressure was on!

My partner and I aren't the most organised people in the world, so we only started to look into planning our trip a couple of months before our wedding. Unsurprisingly, this was a very busy time for us...!

As soon as got in touch via kimkim, Amanda immediately took on the burden of honeymoon planning. She was efficient,... read more

I cannot fault the quality of service provided by Amanda.
Planning a trip to Jordan is quite a daunting task. It was also going to be our honeymoon so the pressure was on!

My partner and I aren't the most organised people in the world, so we only started to look into planning our trip a couple of months before our wedding. Unsurprisingly, this was a very busy time for us...!

As soon as got in touch via kimkim, Amanda immediately took on the burden of honeymoon planning. She was efficient, and it comforted me to know that she was based in Jordan. She listened and delivered on our requirements, always with a great attitude. What's more, when she found out it was our honeymoon, she seemed genuinely enthused and motivated to make sure our trip was extra special.

We also found all the documentation super helpful - the detailed schedules, the maps etc.

Her attentiveness did not stop once we arrived in Jordan. Amanda made a point of checking in with us at all the right times. Each time we spoke, she was not only professional, she was friendly and personable. Thanks to her, we even managed to get a hotel room upgrade at our hotel in Amman (House Boutique Suites) - the room was HUGE!

5 days into our trip we had some issues with the owner of the Wadi Rum Bubble Luxotel. The owner was extremely rude to us, which was particularly disappointing as we were really looking forward to this experience. However, Amanda handled the situation perfectly. As promised, she was available on Whatsapp at all hours, and immediately responded when we got in touch with her to explain the situation. It didn't go unnoticed that this all unfolded outside of office hours on a Thursday evening (start of the weekend in Jordan). She said and did all the right things within her control, which meant that we were quickly appeased despite the unfortunate situation.

Outside of this one negative experience, I must say that everyone else - from the upgrade at The House Boutique Suites, to the surprise flowers and cake gifted to us at the Petra Bubble Luxotel - were truly hospitable and thanks to Amanda, gave us special attention knowing that we were honeymooners.

Special mentions must also go to Ahmad, our driver, who was brilliant. He was a smooth driver, and his knowledge of all the roads throughout Petra was nothing short of impressive. Ahmad also went the extra mile - he bought us some personalised honeymoon gifts in Jerash, he provided us with cold water and snacks throughout our journey, and really made the effort to make us feel that he was at our service the whole time.

Our personal guide in Petra, Mahmoud (I hope I have the correct spelling!) was phenomenal. He really knew his stuff, and despite the fact he must conduct the same tour several times a day/week, he was so knowledgeable and sincerely passionate in recounting his stories and in educating us on the history of this amazing place.

All in all, we couldn't be happier. Thank you Amanda for making this an experience that will always hold a special place in our hearts.

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi King-Wey & Louis,

Thank you so much for taking the time to write this lovely review, I am really happy to know that you had a wonderful honeymoon in my beloved country Jordan! Will pass on your kind words to Ahmad and Mahmoud, they will be thrilled!

Your feedback about the camp is highly appreciated, will help improve the elite services we offer our clients.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with In2Jordan!

Amanda

Trip to Jordan · Jordan - Sep 27 - Oct 8, 2019

Traveler: Stuart A. - Local specialist: Lena Sluga

Thank you and your team for putting together a wonderful experience for Fiona and I through Jordan and Lebanon. There were so many memories made that will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan and Lebanon.

Jordanian food was excellent and we tried everything. The “mansaf” that... read more

Thank you and your team for putting together a wonderful experience for Fiona and I through Jordan and Lebanon. There were so many memories made that will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan and Lebanon.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies that we tried as well. We will be making at home “lemon juice with mint” this Australian summer, now that we the traditional recipe.

The time that we spent with Farris, our Bedouin guide at Wadi Rum, was undoubtedly the highlight of our trip. He was just amazing! Our 'back door' hike in to the Petra monastery with our Bedouin guide was also a memorable experience and not too difficult / stressful a climb; perhaps it was actually easier that the walk up the stairs to the monastery!!!

The 'float' in the Dead Sea was also a unique experience.

We cannot recommend highly enough the countries of Lebanon and Jordan to visit and based upon our personal experiences with Lena, we would encourage people to book their tailor-made trip through KimKim Travel.

Stuart & Fiona
Australia
October 2019

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Stuart and Fiona,

Thanks again for the review, I have passed on the compliments to everyone involved, they were all very happy to hear! I feel like you got very connected with the culture and the people here, which always puts a special touch to a trip, so I am glad that you thoroughly enjoyed your time here.

Greetings from now rainy Amman,
Lena

Amman, Petra, Dead Sea · Jordan - Sep 15 - Sep 22, 2019

Traveler: Lydia H. - Local specialist: Sarah Eaton

Super easy process, Sarah was wonderful in accommodating all my questions and changes, giving me information on different options available for me at my budget, and very supportive while I was on the trip. As a single woman traveling alone, this was the best value for money I found, a completely tailored trip for me, very professional service from the drivers and Sarah, and a great experience overall.

Sarah Eaton profile photo
Sarah Eaton, local specialist, responded to this review:

Dear Lydia,
Thanks so much for letting me know that you were happy with the trip and felt that we were able to meet your needs as a solo female traveler. Your feedback is much appreciated!
Sarah

Stuart

Trip to Jordan · Jordan - Sep 27 - Oct 8, 2019

Traveler: Stuart A. - Local specialist: Lena Sluga

There were so many memories made that we will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries do uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies... read more

There were so many memories made that we will recall for years to come. Jeita Grotto Limestone Caves in Lebanon, Jerash, Petra, Wadi Rum and the Dead See in Jordan are great examples of what these countries do uniquely offer.

Our drivers were very good and conversed well with us about life in Jordan.

Jordanian food was excellent and we tried everything. The “mansaf” that our driver Jamal arranged for us to try was outstanding; plus the lots of hummus, falafel, salads and local delicacies as well. We will be making at home “lemon juice with mint” this Australian summer, now that we the traditional recipe!

The time that we spent with Farris, our Bedouin guide at Wadi Rum, was undoubtedly the highlight of our trip. He was just amazing! Floating in the Dead Sea was also a remarkable experience.

We could not have been happier with the arrangements made for us by Lena at KimKim and we will tell all of our friends that are thinking of travels to Jordan and middle-eastern countries to contact Lena first!

Stuart & Fiona
Australia

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Stuart and Fiona,

Thanks a lot for the feedback, I'm very happy that you had a great time in Jordan and Lebanon, enjoyed the sights and the landscape as well as the company of local driver and guides. I've passed it on to the various parties, and they are all very glad to hear that!

All the best, and many nice travels in the future!

Lena

Discover Jordan - 7 Days · Jordan - Sep 13 - Sep 22, 2019

Traveler: Ulia C. - Local specialist: Carmen Scholten

Carmen was very easy to communicate with.
She tailor made our package and accommodated our requests organising an itenary that we wanted.
Would recommend Carmen to others and would definitely use KimKim again.

Jordan was lovely, the locals and other people we met were very friendly and interesting to talk to.

Petra and Wadi Rum in particular are two places not to be missed.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Ulia, it has been a pleasure to organise your trip, thank you for your amazing review!
Jordan is waiting for you another time, inshallah !

John

Comprehensive Jordan · Jordan - Sep 10 - Sep 23, 2019

Traveler: John B. - Local specialist: Lena Sluga

It was a great 2 week adventure. It exceeded my expectations. The trip went flawlessly. The highlight for us was the hike up Wadi Mujib. There is no where else in the world quite like it. I rate the company A+, driver was great. Hotel in Dana was breathtaking. I didn't like the Dead Sea resort. They forbade bringing water on site, then charged 3 JD for water. The rooms were well worn.

Thanks again.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hello John,
Thanks for taking the time to review your experience here in Jordan. I'm so glad you both had a great adventure and I will pass along your feedback to the rest of our team.
best wishes,
Lena

Trip to Jordan · Jordan - Aug 31 - Sep 6, 2019

Traveler: Katherine R. - Local specialist: Lena Sluga

Lena was fabulous at organising our Jordan trip- it made the whole process very smooth and easy. She was always available to reply to queries at short notice. The itinerary was well prepared and all our hotels appropriate.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Katherine,

Thanks a lot for your lovely feedback, I am happy to hear that you enjoyed the planning process before and the actual trip of course.

All the best,
Lena

Birthday Trip · Jordan - Aug 26 - Sep 1, 2019

Traveler: Shikha G. - Local specialist: Carmen Scholten

We were in Jordan for 6 nights and seven days, and everything went perfectly. Carmen was very helpful throughout the planning process, she was very responsive and flexible with our schedule. Our favorite part of the trip has to be Wadi Rum! The desert was absolutely breathtaking! All the hotels we stayed were wonderful as well, particularly the Boutique hotel in Amman. The trip was planned very well because we did the intensive activities (Wadi Rum & Petra) on the first half of the trip and... read more

We were in Jordan for 6 nights and seven days, and everything went perfectly. Carmen was very helpful throughout the planning process, she was very responsive and flexible with our schedule. Our favorite part of the trip has to be Wadi Rum! The desert was absolutely breathtaking! All the hotels we stayed were wonderful as well, particularly the Boutique hotel in Amman. The trip was planned very well because we did the intensive activities (Wadi Rum & Petra) on the first half of the trip and the second half was relaxing by the beach :) Our only comment is regarding driver changes. I wish we were communicated about the changes, especially the day that we landed. We weren't told that a different driver was picking us up. Other that this minor confusion, the trip was perfect. Shout out to Jamal, he was incredible!!

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Shikha and Shilpa, thank you so much for your review! It has been a pleasure to welcome you in Jordan, I will pass the word to Jamal. Unfortunately, the drivers' changes were a consequence of some unexpected events, but we understand your point of view and we honestly thank you for your objective review, which is particularly useful to make our service better and better. Looking forward to see you again, best wishes from Jordan!

Trip was overall very good · Jordan - Aug 15 - Aug 24, 2019

Traveler: Paul R. - Local specialist: Raísa Jorge

Trip was overall very good. We visited Jordan and Israel.

The driver (Mohamed) and guide (Mahmood) in Jordan were super nice, helpful, knowledgeable and made all efforts to please us. The places we visited in Jordan were amazing.

Border crossing back and forth was pretty seamless.

In the Israel side everything went well, but attention and service was a notch lower than in Jordan. Our guide and drivers were very nice, but we had a couple of delays that could have been avoided. The tour in... read more

Trip was overall very good. We visited Jordan and Israel.

The driver (Mohamed) and guide (Mahmood) in Jordan were super nice, helpful, knowledgeable and made all efforts to please us. The places we visited in Jordan were amazing.

Border crossing back and forth was pretty seamless.

In the Israel side everything went well, but attention and service was a notch lower than in Jordan. Our guide and drivers were very nice, but we had a couple of delays that could have been avoided. The tour in Jerusalem was amazing and our guide Noah was accommodating to our needs. The drive up north to Nazareth and Galilee was a bit too long.

Planning was good. It was a slightly complicated, yet well laid out trip. I wish responsiveness had been slightly faster.

In general, I recommend KimKim and the staff who helped us make the trip an unforgettable one.

Raísa Jorge profile photo
Raísa Jorge, local specialist, responded to this review:

Hi Paul,
Thanks for your feedback. Glad you had a good time.
Happy travels.

Kaniez

Highlights of Jordan & Israel: 11-Day Itinerary · Jordan - Aug 10 - Aug 20, 2019

Traveler: Kaniez C. - Local specialist: Raísa Jorge

We had a wonderful trip to Jordan Israel and Palestine. The guide and drivers were very informative and always punctual and took very good care of us. They checked us in at each hotel and tourist site and organized e.g. donkey ride through Petra for our youngest. The children especially developed a good relationship with Mahmood who entertained them as well.
The hotels were all excellent except the last hotel in Tel Aviv (Grand Beach). My request was 5 star only and this hotel was not 5 star... read more

We had a wonderful trip to Jordan Israel and Palestine. The guide and drivers were very informative and always punctual and took very good care of us. They checked us in at each hotel and tourist site and organized e.g. donkey ride through Petra for our youngest. The children especially developed a good relationship with Mahmood who entertained them as well.
The hotels were all excellent except the last hotel in Tel Aviv (Grand Beach). My request was 5 star only and this hotel was not 5 star and the service and rooms were not great. Also location wise it was far from Carmel Market and Jaffa.
The guides all adjusted the schedules as appropriate and rebooked experiences for us when needed so we would not miss out on anything and get the best and fullest trip. E.g snorkeling, Jerusalem tour. All in all the trip went exactly as planned and by using kimkim all the stress and organisation hassle on site was taken out and we could just enjoy the trip which was fantastic. Jerusalem, Palestine and jordan were amazing historically and with respect to nature.

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Raísa Jorge, local specialist, responded to this review:

Hi Kaniez,
We are glad you enjoyed your time in Jordan & Holy Land.
Thanks for choosing to experience it with us.
Happy travels!

Trip to Jordan · Jordan - Jul 12 - Jul 26, 2019

Traveler: Michael J. - Local specialist: Carmen Scholten

From the beginning to the end, the experience was a thumbs-up! I contacted Carmen for organising a trip in Jordan for my wife and I and was initially hesitant because this was a new platform and everything seemed almost too easy. But, I went with it since Carmen was very professional and reactive throughout the planning phase. The mobile app with all the trip information and contact details useful for us was a nice touch. Margherita, who works with Carmen also managed to help us during the... read more

From the beginning to the end, the experience was a thumbs-up! I contacted Carmen for organising a trip in Jordan for my wife and I and was initially hesitant because this was a new platform and everything seemed almost too easy. But, I went with it since Carmen was very professional and reactive throughout the planning phase. The mobile app with all the trip information and contact details useful for us was a nice touch. Margherita, who works with Carmen also managed to help us during the trip to change a few reservations on the fly and this also worked out flawlessly. It was a really pleasant surprise to have absolutely no unpleasant surprises for 2 whole weeks in a completely new country!

Haitham was our driver who accompanied us through the entire trip and he was much more than a driver! He was a local who seemed to know the country inside out along with all the interesting hidden gems that only a local would know. It was a pleasure having him with us throughout the trip and we hope to keep in touch.

The sign of a good holiday for us has always been leaving with a smile and having made a few new friends along the way and our trip to Jordan was exactly that.

So, all things considered, the money was well spent and I would definitely consider using Kimkim in future for our next vacation. I especially recommend this to first time visits to any country where one lacks any context of local knowledge. It helps being put in touch with trustworthy locals who seem to genuinely care about your experience.

So, thank you Carmen, Margherita and Haitham! :-)

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Michael, thank you so much for your super kind words about your trip, this made me and my colleagues so happy! it has been a pleasure to organizing the trip for you and your wife, and we are proud Jordan and its people left such good memories to you
We hope to welcome you again in this special country, best wishes also from Haitham and Margherita

Marcel

Trip to Jordan · Jordan - Aug 9 - Aug 14, 2019

Traveler: Marcel L. - Local specialist: Sarah Eaton

The trip was really well planned and every single arrangement just worked - even in cases where we requested modifications to the plan.

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Sarah Eaton, local specialist, responded to this review:

Dear Marcel,

Thank you very much for your kind words. I am happy that you enjoyed your trip to Jordan and I hope that we can welcome you again soon.

Sarah

Mary

Jerusalem Jordan · Jordan - Jul 19 - Jul 23, 2019

Traveler: Mary K. - Local specialist: Lena Sluga

Our trip to Jordan was excellent, exciting and quite dramatic. Everything went off like clockwork. We were met at the appointed times and places by our drivers without fail. All instructions were clear, and we were often given extra time just to be safe.

We were picked up at 7:45 am near our Jerusalem hotel and taken to the Border Crossing, where we were dropped off by our Israeli driver. Then after crossing we were met by our Palestinian driver, Haithan, and cossed into Jordan where we... read more

Our trip to Jordan was excellent, exciting and quite dramatic. Everything went off like clockwork. We were met at the appointed times and places by our drivers without fail. All instructions were clear, and we were often given extra time just to be safe.

We were picked up at 7:45 am near our Jerusalem hotel and taken to the Border Crossing, where we were dropped off by our Israeli driver. Then after crossing we were met by our Palestinian driver, Haithan, and cossed into Jordan where we took the long drive along the Dead Sea to Petra. Haithan kept us entertained with stories about the people and customs of the area, stopped and let us take pictures with camels, showed us natural springs and gorges, and much more. His car was cool and clean and equipped with wi-fi, which made it nice.

Petra was a remarkable place to see. We visited Little Petra first then we went on to the main Petra at about 11 am. We chose to visit it at our own pace and to read the clear and informative signs ourselves. The natural rock formations were stunning. We went from a hot and sunny environment to a cool and shady one in an instant, preferring the latter.

Walking through the gorges was quite an overwhelming experience, and seeing the elegantly carved monumental buildings really moved us. To think that an ancient civilization lived there! The Nabuteans were very industrious people and we came to admire them. The primitive holes carved out of the caves and used for wine making and water storage and holding staircases and artwork were all eerily mundane. Stony remnants of the everyday labors of a long-vanished people surrounded us and we were mesmerized by them.

We unfortunately were there on a very hot day, and on our way out we were very very warm and could hardly wait until we reached the Visitor Entrance. The sun was beating down on us very hard, but we made it on foot without a donkey ride. We felt quite victorious!

We stayed at the Petra Moon Hotel, which was itself a dream -- a lovely boutique hotel with all the amenities. .After our exertions, we went out to dinner in the evening after on the rooftop at the buffet there. It was delicious and bountiful. The breakfast buffet was another delightful experience, with all kinds of bread, an omelet bar, fresh fruit, yogurt, nuts, dates, juices...everything! The service was wonderful. They held our luggage and called our driver for us because we did not have cell phone service. I would recommend this hotel to anyone.

Our driver picked us up on request at our hotel and drove us the two hours to Amman, with stops on the way, and dropping us off at our hotel, the La Locanda, another boutique hotel -- this one with a music theme. The rooms did not have numbers, but rather the names of a famous middle eastern singers or musicians. Our room was named Sabah Fakhri, a Syrian tenor. The next morning Azzam picked us up and took us to the Citadel and then we sat and had a relaxing tea at a restaurant that overlooked the main street. We wanted to get to the airport for our flight to Cairo that night so he obliged us and took us there. Jordan was a great trip.

But it wasn't over because we had to fly back into Amman from Cairo, then cross over the border again into Israel. This was a challenge, because it was a Friday and the Israel border closed at 11 am and our flight was scheduled to arrive at 9 am. But thanks to our tenacious driver Azzam, who picked us up at the airport (and said we got through in only 15 minutes!) and told us he was quite sure we would make it in time as he ferried us through the confusing mass of people on the Jordanian side of the border, we made it! Amjad picked us up on the other side of the border and drove us to the Jerusalem bus station and needless to say we made it to the rest of our destinations. It was quite an experience, that border crossing day. Sometimes we didn't know what was being said among the parties involved. All I know is Azzam said to take care of the bus driver, which we did. A couple on the bus behind us did not know what was going on, had shelled out a hefty "tax" to somebody and were quite bewildered by it all. Thanks to Kimkim I feel like we were quite spared. Thanks so much to Lena, who answered every email and every question I had. Mary

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Lena Sluga, local specialist, responded to this review:

Hi Mary,

Thanks a lot for your very detailed feedback, it's nice for me to hear how your trip went! I was very relieved when I heard that nothing went wrong on the last day, and that you made it to the border on time. I hope you enjoyed the other parts of your trip just as much, and that you had a good flight back home.

All the best!
Lena

Israel to Petra and Wadi Rum - 4 Days · Jordan - Jul 10 - Jul 12, 2019

Traveler: Laura R. - Local specialist: Lena Sluga

Our only complaint was that our driver, Azzam, suggested that we leave Petra earlier than the itinerary called for because we didn't need that much time Petra and so that we could have more time at the camp in Wadi Rum before sunset. We found we did want that additional time, and there was nothing gained from getting to the Wadi Rum camp earlier. It was mid-July, and our tent was barely habitable in the heat, but we couldn't be outside. Otherwise, Azzam was great, but this suggestion was not a good one.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Laura,

Thanks for your feedback, I will pass it on to the driver. I will also get in touch with Khaled about the tents, to see how we can improve this situation in the future.

All the best,
Lena

Jordan · Jordan - Jun 23 - Jun 28, 2019

Traveler: ANNA R. - Local specialist: Lena Sluga

great tour, organization and communication with my agent Lena

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Anna, thanks for the feedback! I'm happy to hear that you enjoyed your time in Jordan, and that the planning before was pleasant!

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Jun 27 - Jun 30, 2019

Traveler: Beena P. - Local specialist: Amanda Qardan

Wonderful trip and so excited to be able to share how much fun I had. Wouldn’t have been possible without Amanda’s help and our great driver Akram. Jordan is a beautiful country - everyone should visit!

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Beena!

Thank you for your kind review, great to hear that you enjoyed Jordan! It was my pleasure planning the trip for you guys! Akram will be happy to know that as well!

I wish you many more memorable trips!
Amanda

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Jun 28 - Jul 3, 2019

Traveler: Veronique B. - Local specialist: Amanda Qardan

Great experience working with this company! Amanda was quick to respond and made sure our trip had everything we wanted to see in a very short timeline. Assam, our driver, was very punctual and made our trip headache free. It was amazing to walk into a cold car with water bottles ready at every stop. He knows Jordan very well and we felt safe at all times driving all over. Our tour of Madaba and cooking class really gave us a chance to experience the culture and have genuine conversation with... read more

Great experience working with this company! Amanda was quick to respond and made sure our trip had everything we wanted to see in a very short timeline. Assam, our driver, was very punctual and made our trip headache free. It was amazing to walk into a cold car with water bottles ready at every stop. He knows Jordan very well and we felt safe at all times driving all over. Our tour of Madaba and cooking class really gave us a chance to experience the culture and have genuine conversation with the husband and wife duo that owns the operation. I really enjoyed learning and chatting about their perspective of the country! Jordan is a destination worth visiting at least once in your life. I would strongly recommend this company for a worry free vacation for an adventure of a lifetime!

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Veronique,

Thank you for taking the time to write a review. It was my pleasure planning this trip for you :)

Azzam will be happy to know that you had a great time. We invite you to visit Jordan again in the future!

I wish you all the best, and thank you for traveling with In2Jordan!!
Amanda

Kevin

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Jul 2 - Jul 6, 2019

Traveler: Kevin C. - Local specialist: Amanda Qardan

We spent 5 absolutely fabulous days in Jordan organised by Amanda. Everything was spot on. The organisation, selection of sites and timing were perfect. We had Safwat as our guide and driver. The service was impeccable from our arrival at the airport where he was waiting for us to his guidance, advice and suggestions right up to the very end when he safely transferred us back to the airport. I will definitely book my future holidays with kimkim.

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Kevin,

Thank you so much for your kind review! It was my pleasure assisting you with this trip. Fantastic to hear that you've had a fabulous time in Jordan!

Thank you for traveling with In2Jordan!!

I wish you many more memorable trips!

Amanda

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Jun 28 - Jul 3, 2019

Traveler: Valérie C. - Local specialist: Amanda Qardan

From the start I interacted with Amanda. She planned everything based on the short time we had there and on what we wanted. It was never so easy to plan a trip. I told her the cities or places we wanted to see and the itinary was done so quickly. Even when I wanted to make changes, she changed them and responded quickly to my demands. Once we were in Jordan, she called me many times to make sure the trip was as expected, and it sure was. The service and availability of Amanda was outstanding.... read more

From the start I interacted with Amanda. She planned everything based on the short time we had there and on what we wanted. It was never so easy to plan a trip. I told her the cities or places we wanted to see and the itinary was done so quickly. Even when I wanted to make changes, she changed them and responded quickly to my demands. Once we were in Jordan, she called me many times to make sure the trip was as expected, and it sure was. The service and availability of Amanda was outstanding.

Assam was our driver. From the moment we met him at 3:40 AM at the airport until the moment he dropped us, he took very good care of us. The car was very nice, always clean and cold. After a walk in the castle or at Jerash, per say, it was nice coming back to a cool car. Assam was very patient and even took the liberty to show us some stuff that weren't planned, which we loved. He was very friendly and his English was good enough for us to understand him. We felt safe with him.

I couldn't recommand this agency enough. If you are looking to book with an agency in Jordan, please consider doing it with Kimkim. The trip was well planned and the staff was very friendly! Thank you again for everything.

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Valerie,

Thank you so much for your review, and your kind words! It was awesome having you here in Jordan. I'll pass on your kind words to Azzam as well.

It will be our pleasure to have you back in Jordan. Thank you for traveling with In2Jordan!

Amanda

John

Ultimate Guide to Visiting Petra - Jordan's Ancient City · Jordan - Jun 12 - Jun 18, 2019

Traveler: John C. - Local specialist: Carmen Scholten

You driver was phenomenal. Had a wonderful trip and plan on returning.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear John, thank you for your feedback, I will pass your nice words to our driver. Hope to see you soon again in Jordan!

Julie

Jordan: Petra & the Dead Sea - 3 Days · Jordan - Jun 20 - Jun 24, 2019

Traveler: Julie G. - Local specialist: Amanda Qardan

The trip was well planned and executed with Amanda on call if required. She was quick to respond when we had some questions

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Julie!

Thank you so much for taking the time to write a review. It was my pleasure planning this trip for you :)

It gives me great pleasure knowing that you had a wonderful time in Jordan!

I wish you ll the best for your future trips!
Amanda

Dermott

Jordan: Petra & the Dead Sea - 3 Days · Jordan - Jun 20 - Jun 24, 2019

Traveler: Dermott M. - Local specialist: Amanda Qardan

A genuinely excellent experience from beginning to end. Booking was simple and our agent Amanda was amazingly helpful, flexible and courteous. I was particularly impressed by her checking in with us routinely during the holiday. Everything worked perfectly, with our driver and guide Haitham being both punctual, friendly and an endless well of knowledge and advice. Needless to say Jordan itself was magnificent. Petra left us speechless, particularly the iconic view of the Treasury as we... read more

A genuinely excellent experience from beginning to end. Booking was simple and our agent Amanda was amazingly helpful, flexible and courteous. I was particularly impressed by her checking in with us routinely during the holiday. Everything worked perfectly, with our driver and guide Haitham being both punctual, friendly and an endless well of knowledge and advice. Needless to say Jordan itself was magnificent. Petra left us speechless, particularly the iconic view of the Treasury as we emerged from the Sic. The Dead Sea was floaty as advertised and Wadi Rum was just as beautiful, and spiritual as it appears on screen! Amman, complete with Haitham arranged feast at a local restaurant was also a highlight. My only regret was that we only had a few days to absorb everything and left so much unseen. We have to return. In sum, a truly great experience and worth every penny/cent. Outstanding.

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Dermott!

Thank you so much for you kind words and valuable review. I am really glad you enjoyed your time in Jordan, and thank you for the lovely pictures!

Will be happy to arrange a longer trip for you and your lovely wife in the future. I will pass your kind words to Haitham as well :)

I wish you all the best!
Amanda

Michelle

Ultimate Guide to Visiting Petra - Jordan's Ancient City · Jordan - Jun 12 - Jun 18, 2019

Traveler: Michelle N. - Local specialist: Carmen Scholten

I don’t even know where to begin. Everything about our experience was fantastic. Our friend was originally visiting Jordan solo when my husband and I decided to tag along. Carmen was so accommodating in switching everything from a single person itinerary to a party of three. Any questions I ever had were answered very quickly.

Our itinerary was well laid out allowing us amble time at each location. We had a rather short trip and while we did move a lot to fit everything in, it never felt... read more

I don’t even know where to begin. Everything about our experience was fantastic. Our friend was originally visiting Jordan solo when my husband and I decided to tag along. Carmen was so accommodating in switching everything from a single person itinerary to a party of three. Any questions I ever had were answered very quickly.

Our itinerary was well laid out allowing us amble time at each location. We had a rather short trip and while we did move a lot to fit everything in, it never felt rushed or overwhelming.

Our driver, Azzam was so kind. He was right there at the airport when we arrived. He’s a champ because after dropping off my husband and I at the hotel, he had to head back to the airport to pickup our friend who was arriving on a much later flight. It was a late night for him but there he was a few hours later ready to take us to our first location. He answered any questions we had and just seemed like a really nice person.

I enjoyed all of the hotels we stayed in. They weren’t chain hotels (i.e. Hyatt, Holiday Inn) so you felt like you were getting a more authentic experience.

Visiting Petra was incredible. We had one little hiccup where Petra at Night was on our itinerary but the tour was not offered the night we were there. Carmen contacted us the next day and we were immediately given a refund for the cost of those tickets. We were very appreciative of that.

Being at the Dead Sea, Petra, the Wadi Rum desert, a Bedouin camp, it was all a fantastic experience. I could have never put a trip like this together myself so I’m grateful to Carmen and her team for everything they did. Thank you!

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Michelle, Brandon and John, thank you for this amazing feedback! It has been a pleaseure to organize your trip and me and in2Jordan trip are looking forward to have you again in Jordan, inshallah! ;)

I will pass your nice words to Azzam as well

Wish you the best!

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - May 22 - May 31, 2019

Traveler: Bob T. - Local specialist: Amanda Qardan

This trip and the organizing lived up to expectations. Amanda was in touch on a daily basis to ensure that all was in order and or to make last minute changes/additions to the itinerary to ensure that we derived the maximum enjoyment from our holiday experience. The other very special touch was Akrem (our personal driver) who drove us for the entire journey. His stories and attention to the littlest detail was extra special and he really made the experience all the more... read more

This trip and the organizing lived up to expectations. Amanda was in touch on a daily basis to ensure that all was in order and or to make last minute changes/additions to the itinerary to ensure that we derived the maximum enjoyment from our holiday experience. The other very special touch was Akrem (our personal driver) who drove us for the entire journey. His stories and attention to the littlest detail was extra special and he really made the experience all the more enjoyable.....wonderful company and now a friend. The only suggestions I would offer is to be crystal clear of your preference for accommodations. Amanda is not a mind reader so be very clear if you want or need upgrades. It’s better to pay a little extra for these comforts rather than need to make the change mid trip. Also the dinner with a “Jordanian family” was quite an experience. This should have been explained a bit better as we thought we were going to a sit down dinner as we would come to know it....actually this was the home of a Bedouin family, sitting on rugs, eating with hands etc. Niah our host was wonderful, but my wife almost wore a dress to dinner which would have been quite uncomfortable. Given that the custom is for the men (and Western guests) to eat in one room while the women and children in another. Nonetheless this was genuinely a great experience and shouldn’t be missed.
We had limited time (8days) and wanted to see as much of Jordan as we could. The Itinerary was quite comprehensive ensuring we hit all the high spots but also allowed plenty of beach downtime as well. NOTE: you’ll appreciate a pool because it can get very hot!. The highlight though was our “Lawrence of Arabia” experience in the Wadi Rum.....absolutely breathtaking and stunning.
I wouldn’t hesitate to recommend this Kim KimTours and look forward to our return.
Shukraan jazilaan!!

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Bob,

I would like to thank you for sharing this great review about your time in Jordan! I am thrilled that you enjoyed your trip. I will be sharing your feedback amongst our team, and your kind words to Akram!

We loved having you in our county, we welcome you to visit Jordan in the future!

Ahlan wa Sahlan!
Amanda

Brad

15 days Jordan and Israel/ Palestine · Jordan - May 11 - May 24, 2019

Traveler: Brad C. - Local specialist: Lena Sluga

We had a great Driver in Jordan who was quite knowledgable and personable. Our tour guide for Bethlehem was amazing and provided with the knowledge and experience we were hoping for on our trip.

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Lena Sluga, local specialist, responded to this review:

Hi Brad! Thanks a lot for the review, I have told your guide and driver already :) All the best!

James

My wife and I and our 2 children 21 and 19 will be in Jerusalem and Egypt around 10 days and wanted to see Petra while we are there. · Jordan - May 18 - May 20, 2019

Traveler: James M. - Local specialist: Raísa Jorge

We enjoyed our time with Hassan he was very knowledgeable and attended to our needs, Hassan's english was very good as well.
The lost city of Petra was amazing definitely worth seeing...Jerash was really neat and lunch was incredible.

James Miller

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Raísa Jorge, local specialist, responded to this review:

Hey Jim,
Glad you had a good time.
Thanks for your feedback.
Best,
Raisa

Rich

15 days Jordan and Israel/ Palestine · Jordan - May 11 - May 24, 2019

Traveler: Rich W. - Local specialist: Lena Sluga

Lena was great to work with, providing guidance to meet our needs in terms of timing and sights.

Jordan:
Akram Halabi is a fantastic driver/guide. We were so fortunate to have his advice, descriptions of sights, and recommendations. Highly recommend Akram!

We found the day at Jerash and Um Qais to be long and tiring, with the focus being solely on ancient ruins. The lunch spot, Green Valley, which Akfram recommended was the highlight of the day.

The La Locanda Hotel is quite nice, but... read more

Lena was great to work with, providing guidance to meet our needs in terms of timing and sights.

Jordan:
Akram Halabi is a fantastic driver/guide. We were so fortunate to have his advice, descriptions of sights, and recommendations. Highly recommend Akram!

We found the day at Jerash and Um Qais to be long and tiring, with the focus being solely on ancient ruins. The lunch spot, Green Valley, which Akfram recommended was the highlight of the day.

The La Locanda Hotel is quite nice, but some rooms have limited electrical outlets for guests' use.

Visiting Madaba, Mt. Nebo, and the Dead Sea was fascinating and fun. The Dead Sea Spa Hotel was a bit "worn around the edges," in need of updating. The dinner and breakfast buffets are clearly focused on large tour groups, and we found the food to be largely inedible, devoid of flavor and quality. Brad got very sick the day we left, from eating improperly washed fruit for breakfast at the Dead Sea Spa Hotel, which had a vastly negative effect on his enjoyment of the first day at Petra.

Petra is, of course, the crown jewel of Jordan. The hotel, The Petra Guesthouse, is lovely and has a great location right next to the entrance of the Petra Archaeological Park. The included breakfast at the Petra Guesthouse was excellent.

I would suggest asking clients whether or not they want to have a family visit in Petra. We were exhausted from having spent the day visiting the sights in the archaeological park, so we would have preferred to just stay at the hotel. Since Brad was very sick, he did not attend the family dinner. I was not provided with any contact information for the driver in Petra to go to the family dinner; and, since "outside" drivers are not permitted in the security gate to the hotel, I had to search around for a driver. The driver and the father of the host family did not have any signs that indicated that they worked with In2Jordan, so I was a bit leary about getting into a car with two total strangers and heading off onto local roads to a nearby village. Everything worked out OK, but the family visit was quite awkward in that only the father of the family spoke English, and he seemed more interested in smoking cigarettes incessantly than in engaging with me or his family. I reeked with smoke by the time I got home, so I had to shower and hand-wash my clothes. Frankly, it seemed that he wanted to get the family meal obligation over with as soon as possible, and I was OK with that approach since I was not enjoying myself at all.

The back tour of Petra to the Monastery was excellent, and the guide (Tariq?) was quite good.

We then went to the Memoriet Aicha Luxury Camp in Wadi Rum. Do not book guests into the "Panorama" rooms, which are miserably hot, to the point that Rich almost passed out. In addition, the plastic domes are worn and torn, with the clear panels for the panoramic view clouded and cracked to the point that you couldn't really see out of them. The front desk manager had told us before we went to the room that the air-conditioning wasn't working very well, and that we would be upgraded for free if we found the rooms too hot. Fortunately, we were able to move to another tent. The camel tour was quite fun.

The jeep ride the next day was very interesting, but lasted 2.5 hours instead of 3 hours because the driver said he had to get to other guests.

By the time we got to Aqaba, we were exhausted and had little interest in going snorkeling or other beach activities, so the time at Aqaba became a day of rest for us. For being a seaside town, Aqaba did not have many decent restaurants that focused on fish or seafood. The La Costa hotel was quite good, except that there were no chairs (including no desk chair) in the room.

Israel:

Our Israeli driver, George, explained that he was not a guide, but only a driver, so he didn't even explain the basis importance of sights on the first day, e.g., Masada and Qum Ran. We would have skipped both those sights since the signage at both places was limited and lacked any real information about the historical significance of the location. Both seemed more focused on shepherding tourists towards their gift shops and restaurants than on the archaeological and historical significance of the sights. Both sights are overrun by tour buses. We then traveled to Jerusalem to stay at the Gloria Hotel, which is in a great location with comfortable beds and good bathrooms/showers. No bottled water is provided by the hotel (unlike every other hotel we stayed in), and the wifi service is very weak and spotty. Since the Gloria Hotel is focused on tour groups, the meals are buffet-style with OK, but not great, food.

There was some mix-up on which day we were to have a private guide for Bethlehem, but once that issue got sorted out, we were SO fortunate that Khadra Zreineh was our guide. She is magnificent! She's knowledgeable about the historical and religious significance of the various sights; she's excellent at knowing how to navigate sights to avoid standing in long lines; she explained the Palestine/Israel political issues clearly; plus, she's friendly, professional, and intelligent. We enjoyed her so much that we engaged her for another day to guide us in Jerusalem. We recommend that you strongly suggest that future guests hire a guide for both Bethlehem and Jerusalem. And, if you can book her services, we suggest that you always engage Khadra as a guide. By the end of the two days, we were referring to Khadra as our Palestinian sister!

We liked having a free day in Jerusalem to get outside the Old City walls.

We liked the Dizengoff Avenue Hotel, which is in a great location (15-minute walk to the beach; 2-minute walk to dozens of restaurants). The rooms are large (except for tiny bathrooms), with two stools at the desk area, which we appreciated. The KimKim/In2Jordan itinerary indicated that breakfast was included, but the hotel had no records or vouchers for us, so we paid independently for our breakfast. If your clients are "foodies," we recommend that they book a table - or better yet, a seat at the bar overlooking the open kitchen - at Claro. While it is not cheap, it is a top-notch, world-class restaurant, worthy of an evening out.

All-in-all, we were very pleased with the KimKim/In2Jordan trip. With a few minor tweaks (eliminating spending the first day visiting only ruins; reserving tent rooms - and not space bubbles - at the Bedouin camp; and eliminating the home dinner with locals in Petra), it would have been a fantastic trip.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Rich,

Thanks for the feedback, that is indeed very useful! I am happy that you enjoyed your trip overall, but good that you let us know what could have been better!

Of course I will pass on your compliments to Akram and Khadra, they very much enjoyed their time as well!

I wish you all the best and many more travels!

Trip to Jordan · Jordan - May 21 - May 25, 2019

Traveler: paolo C. - Local specialist: Amanda Qardan

Jordans 5 days and 4 nights.
Thanks for the organization. We liked Jordan very much. Hotels very good, the driver Haitham perfectly english speaking and actively explaining jordan traditions and routes.
To your future guests We suggest: even in very short tours, take at least 2 hours In Dead sea hotel before leaving for south tour (Petra and WadiRum) for unforgettable time floating in the dead sea. In Petra, try to visit Petra entering from back with a guide: a one way walk was much appreciated by our group.
This is a great trip and we thank all of your group for the great support. Paolo

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Paolo,

Thank you for your review! I will share your kind words to Haitham as well.

It was delightful planning this trip. I will be happy to plan a longer trip for you in the future! So you’ll be able to discover more of this beautiful part of the world.

Warm greetings from our entire team at In2Jordan Travel Agency!
Amanda

Amman, Petra, Dead Sea and Wadi rum and Open for your suggestions, we have full 6 Days · Jordan - May 8 - May 13, 2019

Traveler: Lina L. - Local specialist: Lena Sluga

Jordan May 8- May 13, 2019
Lena Sluga, our travel specialist for Visit Jordan. She is the best! She made perfect itinerary for 6 nights & cover almost every place. We visited Amman, Jerash, Madaba, Mt, Nebo, little Petra, Petra, Wadi Rum and Dead Sea. She is so prompt & particular to answer our questions. We changed our itinerary so many times, but she is always helpful and so cool to us.
And our trip make more memorable our Driver Waleed Al Sabbah and guide Nasser Abu-Rezeq. Waleed was so... read more

Jordan May 8- May 13, 2019
Lena Sluga, our travel specialist for Visit Jordan. She is the best! She made perfect itinerary for 6 nights & cover almost every place. We visited Amman, Jerash, Madaba, Mt, Nebo, little Petra, Petra, Wadi Rum and Dead Sea. She is so prompt & particular to answer our questions. We changed our itinerary so many times, but she is always helpful and so cool to us.
And our trip make more memorable our Driver Waleed Al Sabbah and guide Nasser Abu-Rezeq. Waleed was so calm and helpful to us and taking care of all small things. And guide Nasser full of knowledge of Jordan and World. We really enjoyed.
Thanks Lena, Waleed and Nasser to make our trip to Jordan memorable 👍👍👍

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Lina,

Thank you so much for your feedback, for me it was a lot of fun planning the trip with you! I have passed on your compliments to the drivers, I am very happy that you enjoyed your time with them, and also of course your time in Jordan!

I wish you many more exciting travels!

Adam

Jordan: Amman, Petra and Wadi Rum - 4 Days · Jordan - May 15 - May 19, 2019

Traveler: Adam K. - Local specialist: Carmen Scholten

Overall, we were really pleased with our trip to Jordan. The itinerary suggested by Carmen took into account our interests, while also connecting us with some experiences we wouldn't have thought of on our own.

We really enjoyed meeting Nile, who was our hiking guide in Petra, and enjoyed the iftar with his family. Petra was, of course, a highlight of the trip, but Wadi Rum was also amazing, and floating in the Dead Sea was an incredible experience!

Things that could have been improved: We had a number of different drivers, which was sometimes a bit confusing. The hotels were just okay.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Adam, thank you for your valuable feedback and for the additional detailed one by email! It has been a great help for improvements to have your careful and objective opinion.

We wish to have you again in Jordan, Inshallah!

Experience Jordan Tour - 8 Days · Jordan - Apr 29 - May 6, 2019

Traveler: Beata p. - Local specialist: Lena Sluga

Fantastic experience! Petra, Jarash, WadiRum, Dead Sea, Madaba and rides along all places and King's Hwy are unforgettable. My driver Haytham was the best I could get, by sharing his own stories he presented Jordan in very friendly and attractive way. Highly recommended trip.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Beata!
Thanks for your review, I'll pass your compliments on to Haytham! I am very glad that you enjoyed your trip and your time in Jordan, and I wish you many more wonderful travels!
All the best,
Lena

Amman, Petra, Dead Sea and Wadi rum and Open for your suggestions, we have full 6 Days · Jordan - May 8 - May 13, 2019

Traveler: Sajanba C. - Local specialist: Lena Sluga

Amazing experience in Jordan.
SAFE, friendly and clean.
Lena from KimKim did amazing job for us. Very helpful and professional at all times.
Five stars to Lena. Lena you created amazing Jordan memories for us.

Driver Walid was very friendly, accommodating and safe driver. He had even demeanor at ALL times. Spoke very little but did a lot. Treated all of us with respect.
Five stars and kudos.

Guide Nassar was also friendly and very knowledgeable, responsible and helpful throughout the trip. Five stars.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Sajanba,

Thanks a lot for the review, I am very glad to hear that you enjoyed your time in Jordan! I will pass on the compliments to Walid and Nassar as well :)

It was very lovely planning the trip with you, and I wish you many more memorable trips!

Lena

. · Jordan - Apr 21 - Apr 28, 2019

Traveler: Jason R. - Local specialist: Amanda Qardan

8 Day Trip to Jordan

When you hear about Jordanian hospitality, take it to heart. Amanda Qardan with In2Jordan went above and beyond our expectations. She not only ensured we were well-taken care of throughout our stay in Jordan, but even after we left the country! It was nice to hear from her throughout the week – but we were completely blown away that she had arranged to have us looked-after during our 12 hour flight back home. This is world-class service and hospitality!

I’m glad we... read more

8 Day Trip to Jordan

When you hear about Jordanian hospitality, take it to heart. Amanda Qardan with In2Jordan went above and beyond our expectations. She not only ensured we were well-taken care of throughout our stay in Jordan, but even after we left the country! It was nice to hear from her throughout the week – but we were completely blown away that she had arranged to have us looked-after during our 12 hour flight back home. This is world-class service and hospitality!

I’m glad we decided to use KimKim. Amanda allowed us to fully customize our last-minute, 8 Day Trip to Jordan. You can tailor your experience to what’s important for you. And she took our budget seriously, even when hotel availability became a challenge. While there were a few hiccups – mostly because it was peak travel season – our overall experience in Jordan was once in a lifetime!

When we arrived in Jordan, we were connected with Akram, our personal driver. He was very professional and accommodating. He offered us a personalized experience visiting various sites that we wouldn’t have gotten by renting a car and booking the trip on our own. Akram offered interesting commentary and his experience showed as he took us around his country. We enjoyed our time with him!

There’s almost too much to cover in this review, so let’s start with the food. We asked Akram to make a special trip to Habibah Sweets to indulge in Kanafeh while in Jordan. Simply bliss. Akram also made sure we had our fill of Turkish coffee throughout the week. As far as other food highlights, both the Maqluba AND the Mansaf are must-haves! After a grueling but awe-inspiring day in Petra, a local family hosted us for home-made Maqluba. Words cannot describe it! And Akram also took us to a local restaurant known for Mansaf. Incredible in its own right. When you visit Jordan you must eat both dishes, you won’t regret it.

If you can afford to upgrade your Petra experience, I highly recommend the Marriott. It’s perched above Wadi Mousa and offers a great sunset view of the Petra site.

A 4x4 Jeep tour in Wadi Rum is a must! Personally, I wish we could have had an extra day to see more of Wadi Rum. We also would have liked another day to explore the city of Amman. We stayed near Paris Square which was amazing, but just wish we had more time. You may need to consider your priorities, seeing archeological sites, (Jerash, Petra, or Citadel) natural wonders, (Wadi Rum, Dead Sea, or Petra) or local and city life. We were able to do it all.

Visit Jordan, you won’t be disappointed!

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Jason!

Thank you so much for your kind review! It was my pleasure to organize this trip for you. I'll pass on your kind words to Akram as well.

It's great to hear that you’ve had such a wonderful time in Jordan!
I am glad you got to try Kunafa! And the popular dishes Jordan is known for!

Always happy to assist you or any of your acquaintances in the next visit to Jordan. All the best and thank you for traveling with In2Jordan and Kimkim!!

Have a wonderful day!
Amanda

How to Spend 10 Days in Jordan · Jordan - Apr 19 - May 5, 2019

Traveler: Linley V. - Local specialist: Lena Sluga

I cannot recommend too highly the services of Lena and Into2Jordan. My husband and I spent two weeks in Jordan and as part of that holiday, enjoyed a custom-made 8 day itinerary based around the "10 Days in Jordan" suggested itinerary on kimkim. From the very first contact, Lena was so responsive, taking on board the sort of trip we were after and organising the whole thing for us, making sure to get it just right. The all-inclusive price was good value and included our accommodation, all... read more

I cannot recommend too highly the services of Lena and Into2Jordan. My husband and I spent two weeks in Jordan and as part of that holiday, enjoyed a custom-made 8 day itinerary based around the "10 Days in Jordan" suggested itinerary on kimkim. From the very first contact, Lena was so responsive, taking on board the sort of trip we were after and organising the whole thing for us, making sure to get it just right. The all-inclusive price was good value and included our accommodation, all breakfasts, some dinners, drivers, hikes with guides, and "extras" such as dinner with a local family in Petra and a jeep tour of Wadi Rum. Together with our Jordan Pass, it meant that we had pretty much everything pre-paid, which made for a really easy and stress-free holiday.

The trip itself went like clockwork and was well-paced, so that we never felt rushed. The drivers were all excellent and always on time, with a special mention for Haytham who went out of his way to help us understand Jordan and make sure we enjoyed our time in his country. Due to very unseasonal weather conditions, we were unable to do one of the hikes on the itinerary, and a refund was arranged and delivered to our hotel before we left Amman. This is the sort of customer service that really stands out.

Once we arrived in Jordan, Lena was contactable via What's App and she always got back to us as quickly as she could. A couple of items of feedback were dealt with appropriately and professionally.

We did a round trip from Amman visiting Jerash, Ajloun Castle, Mt Nebo, Madaba, Karak Castle, Petra, Wadi Rum, Aqaba, Dana, the Dead Sea and Bethany-beyond-Jordan. The two days spent at Petra were amazing, but exhausting, so finishing our trip at the Dead Sea was brilliant. It was by far the best hotel we stayed in and a very relaxing end to our wonderful holiday!

Thanks so much Lena for all your hard work over the last six months to organise such a truly memorable trip - it was fantastic!

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Linley,

Thanks so much for your incredible review, it was so nice for me as well to be in touch with you over the last couple of month to plan this trip. I am very happy you enjoyed your time in Jordan, I will also pass on your compliments to Haytham :)

I wish you all the best!
Lena

Arun

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - May 1 - May 6, 2019

Traveler: Arun R. - Local specialist: Amanda Qardan

The whole trip was a mixed bag for me - and I will try and balance my feedback.
Planning - Amanda was very good and responsive giving me with multiple options. At most times she was able to understand me and tweak the plans to suit me. She would check on me from a time to time basis, ensuring things were on track which really made me feel looked after. The only part of miscommunication was that I assumed the individual guides were included which I realized after I reach there it wasn't.... read more

The whole trip was a mixed bag for me - and I will try and balance my feedback.
Planning - Amanda was very good and responsive giving me with multiple options. At most times she was able to understand me and tweak the plans to suit me. She would check on me from a time to time basis, ensuring things were on track which really made me feel looked after. The only part of miscommunication was that I assumed the individual guides were included which I realized after I reach there it wasn't.
Hotels (Amman, Petra and Dead Sea) - Petra and Dead sea the hotels were brilliant - the biggest advantage being right next to the sites. They were comfortable and provided more than what could need from a hotel, especially the Dead Sea Spa Resort (DSSR). DSSR had a sprawling site, multiple pools, easy access to the sea, great restaurant (and buffet) and a couple of good bars.
Camp (Wadi Rum)- surely one of the highlights of the trip. Khaled was a great host and ensured we were engaged. It was one of the best evenings of the trip - great views of the sunset, amazing slow cooked food!!
Driver/Car - probably the weakest spot - especially because he missed coming to pick me up from the hotel to airport on the way back. (to be fair- it was the first day of Ramadan and he may have had a poor sleep). My driver was chatty otherwise and would ensure that he was taking me to show things around as a local which a tourist may otherwise miss.
Price- Good value for money but if its more than traveler its much more price-efficient.
Arun

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Arun,

Thank you so much for your feedback. This is very very helpful to improve our services for the future. It was my pleasure to organize this trip for you.

All the best and thank you for traveling with In2Jordan and Kimkim!!
Amanda

Trip to Jordan · Jordan - Apr 20 - Apr 25, 2019

Traveler: Kalev P. - Local specialist: Lena Sluga

We had wonderful time on our 5 day trip in Jordan. Arranged through KimKim and wonderfully organised by Lena from In2Jordan travel in Amman. Our driver Izhaq(Issac) was more than just a driver, he was helpful with travelling suggestions and information and an enjoyable companion. Jeshra, Roman city was surprising in size and number of buildings and structures standing. Including two theatres and a hippodrome! The Mosaic hotel in Madaba was excellent, had great fun at the Dead Sea and Spa... read more

We had wonderful time on our 5 day trip in Jordan. Arranged through KimKim and wonderfully organised by Lena from In2Jordan travel in Amman. Our driver Izhaq(Issac) was more than just a driver, he was helpful with travelling suggestions and information and an enjoyable companion. Jeshra, Roman city was surprising in size and number of buildings and structures standing. Including two theatres and a hippodrome! The Mosaic hotel in Madaba was excellent, had great fun at the Dead Sea and Spa Hotel. Petra was almost booked out, so our hotel (Candles) was a much lower quality, but convenient. Petra is a once in a lifetime place to see. Wadi Rum and our night at Khaled’s camp was magnificent. The camp accommodation was so good and the next morning we were awed by the desert scenery during our 3 hour 4 wheel drive into “Lawrence of Arabia” country. Finishing in the heart of Amman at the Art Hotel we were very happy with our tour of Jordan.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Kalev!

Great to hear that you enjoyed your trip through Jordan, and thanks a lot for the review! I will be sure to pass on the feedback to Izhaq, he will be happy to hear :)

All the best,
Lena

Highlights of Jordan & Israel: 9 Days · Jordan - Apr 21 - Apr 28, 2019

Traveler: Margaret K. - Local specialist: Lena Sluga

Amazing trip to Jordan people we lovely and Petra did not disappoint

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Great, I am happy to hear, thanks for all the lovely pictures!

Trip to Jordan · Jordan - Apr 20 - Apr 30, 2019

Traveler: Luca L. - Local specialist: Tamara Salameen

Wonderful experience, Tamara and Mohammad pampered us with a perfect professional service, everything running smoothly and even more.
The guides were very professional, careful and deeply in love with their country, which makes the real difference between a good service and a wondefrul experience.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Luca,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Anahita

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Apr 23 - Apr 30, 2019

Traveler: Anahita D. - Local specialist: Lena Sluga

Visited Jordan for 8 days with my mom & a friend. LENA was our coordinator. She was very patient with my requests, offered suggestions and was very communicative.The arrangements for our hotels were outstanding, all in the heart of town, allowing us to roam freely.Our driver was Safwat for majority of the trip.He was kind, helpful and very safe in his driving. We had a fantastic time with no stress.Thank you Lena for the superb arrangements.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Anahita, thank you as well for the feedback! I'm glad you enjoyed your time here in Jordan, as well as the driver and all the other things. All the best for your future travels! :)

Kristin

Dana to Petra Trek - Hiking from Dana to Petra in Jordan - 9 Days · Jordan - Apr 15 - Apr 23, 2019

Traveler: Kristin M. - Local specialist: Raísa Jorge

One of my most increíble experiences ever! This truly was a bucket list trip and everything went perfectly, I enjoyed every second of the trip. Jawad, my guide, was perfect, knowledgeable, engaging, just all around great fun! My Bedouin guide made the most fabulous tea every day he was with us, and our cook for the evenings when were were camping made the most amazing dinners and fabulous breakfasts the next morning. Everywhere we stayed was unique and special and I enjoyed the special... read more

One of my most increíble experiences ever! This truly was a bucket list trip and everything went perfectly, I enjoyed every second of the trip. Jawad, my guide, was perfect, knowledgeable, engaging, just all around great fun! My Bedouin guide made the most fabulous tea every day he was with us, and our cook for the evenings when were were camping made the most amazing dinners and fabulous breakfasts the next morning. Everywhere we stayed was unique and special and I enjoyed the special charactaristics of each place. The Lodge in Dana had the most amazing views from the room, Feynan ran by candle light and was beautiful, camping in the desert was so much fun, the Bedouin camps were an absolute treasure and a wonderful experience. While hiking (one of my upmost favorite activities) we got to see many birds, a blue lizard, herds of goats and sheep and camels and meet just the nicest people who asked us to stop for tea. What a welcoming and beautiful country Jordan is. Petra was breathtaking, and I truly appreciated Jawad's vast knowledge of the área, the people and the history. I got to go on my first ever camel ride in Wadi Rum, an experience I will never forget! The desert of Wadi Rum is truly beautiful - we even got to see some rock climbers! Thank you, thank you, thank you for the most amazing, unforgetable trip. This was truly the best!

Raísa Jorge profile photo
Raísa Jorge, local specialist, responded to this review:

Dear Kristin,
Thanks again for traveling with us. Love to see your pictures and how much fun you had!
We hope to see you again in a near future.
Happy travels!

Jordan · Jordan - Apr 18 - Apr 27, 2019

Traveler: Brianna O. - Local specialist: Tamara Salameen

Overall, the trip was great despite a few major hiccups in communication among the agency and the driver. There was a bit of a discrepancy in terms of what we would consider 5-star hotels and what Jordan considers 5-star, as we got got a few noisy, hot rooms without some of the amenities. We were told there would be no problems going to Israel for the day during our time, but it was actually a very big problem and we spend most of the day stressed and in immigration because of mistakes in... read more

Overall, the trip was great despite a few major hiccups in communication among the agency and the driver. There was a bit of a discrepancy in terms of what we would consider 5-star hotels and what Jordan considers 5-star, as we got got a few noisy, hot rooms without some of the amenities. We were told there would be no problems going to Israel for the day during our time, but it was actually a very big problem and we spend most of the day stressed and in immigration because of mistakes in paper work that Why Jordan didn’t seem to be familiar with. I would also recommend skipping the dinner inclusion option, as they were all buffets of cold/mediocre food even in the 5-stars. The country, guides and driver, and the overall itinerary was great! I would do it again. Just don’t expect ALL you pay for and expect to contact the agency with concerns on your trip.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Brianna,
Thank you very much for traveling with us and your detailed feedback is highly appreciated.
We apologize for any inconvenience. That's certainly not the kind of experience we want our guests to have. We strive for excellency and your holiday should be as you expected.
And we take your comments very seriously and have discussed with the team aiming to improve our future services and to choose best drivers and services.

Nevertheless, thanks again for experiencing Jordan with us. We will be more than happy to host you again in the future.

Happy travels! Tamara

Sara

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Apr 18 - Apr 26, 2019

Traveler: Sara P. - Local specialist: Lena Sluga

Our trip to Jordan was very good, our Driver- Khaled was very friendly and helpful. Petra was amazing, and the Dead Sea was a good experience. Overall Wadi Rum was our favourite, everything was great at the Bedouin Camp and the Jeep Safari was fun.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Sara,
Wonderful that you enjoyed your time in Jordan, and that you liked your driver here! Wadi Rum is truly amazing, understandable that this made it as favourite :)
All the best for future trips!
Lena

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Apr 16 - Apr 21, 2019

Traveler: Riz H. - Local specialist: Tamara Salameen

Our trip to Jordan was very well organized by Tamara and Mohammad from Why Jordan operations. To top it all off our tour guide Mohammed Ali made this whole trip a memorable one. We were with our 2 yr old daughter and initially worried how it will be but he made everything very comfortable and catered to our needs. He made us feel at home and shared his vast knowledge about Jordan and his immense experience. Mohammed Ali went extra mile to give us the authentic experience of Jordan and honored... read more

Our trip to Jordan was very well organized by Tamara and Mohammad from Why Jordan operations. To top it all off our tour guide Mohammed Ali made this whole trip a memorable one. We were with our 2 yr old daughter and initially worried how it will be but he made everything very comfortable and catered to our needs. He made us feel at home and shared his vast knowledge about Jordan and his immense experience. Mohammed Ali went extra mile to give us the authentic experience of Jordan and honored us with traditional meal Mansaf at his home. Also, when we informed him that my wife was pregnant he coordinated with "Why Jordan's Tamara" to adjust the tour for her safety (eg. jeep ride in Wadi Rum). He made good recommendations for hygienic food. One thing we really liked was that our itinerary was customized to our needs on the fly. We have been to lot of countries and if there is one country that impressed us the most with their hospitality and friendliness, it would be Jordan especially Mohammed Ali. When we come back again we will definitely choose Why Jordan (Mohammad Ali and Tamara) in a heartbeat.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Riz,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Mar 30 - Apr 7, 2019

Traveler: Pooja S. - Local specialist: Tamara Salameen

We were fortunate to book with ‘KimKim’ during our 8 day trip to this beautiful country. Thanks to Tamara who accommodated my million changes .Our itinerary took us from Amman , kingsway sights, Petra , wadi rum , Aqaba and finally the Dead Sea.

In Jordan Mohammed operations takes personal interest and ensures everything goes according to plan and we are happy . He was kind to accommodate last minute changes with no hesitation and always checked on us to ensure we are having a good... read more

We were fortunate to book with ‘KimKim’ during our 8 day trip to this beautiful country. Thanks to Tamara who accommodated my million changes .Our itinerary took us from Amman , kingsway sights, Petra , wadi rum , Aqaba and finally the Dead Sea.

In Jordan Mohammed operations takes personal interest and ensures everything goes according to plan and we are happy . He was kind to accommodate last minute changes with no hesitation and always checked on us to ensure we are having a good time.

Our driver - Mohammed Ali ( see pic ) was a real gem . He always made us comfortable and was very patient with my 6 year old. He had many interesting stories and history trivia to share which made the trip more fun.

Jordanians love children and are very kind and friendly people. We have lots of memories and experiences we will treasure from this holiday. The highlights being , trekking in Petra , sleeping under the stars in wadi rum , snorkel the beautiful reefs in the Red Sea , floating in the Dead Sea .

Thank you for a great holiday.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Pooja,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Robert

Jerusalem Petra · Jordan - Mar 24 - Mar 29, 2019

Traveler: Robert K. - Local specialist: Carmen Scholten

The guide and car assigned to us for a VIP trip is inferior.

Guide has not taken the time to properly guide.
He was so rushed and quite annoying.

We had an excellent private trip in South America and this one was below standard the guiding etc.

Fortunately Jordan is a great country to visit.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Robert,

Thank you for your feedback. This is valuable for us.

I am sorry you experienced this. However, there haven't been any VIP arrangements. You have paid for a private trip, but you and the group haven't been wanting to add any surcharges or supplements, to make the trip more comfortable, to save on costs. I do agree with you that the guide and transfer was not as you would have expected, but this is an overall problem in Jordan where we have to deal with government policies... read more

Dear Robert,

Thank you for your feedback. This is valuable for us.

I am sorry you experienced this. However, there haven't been any VIP arrangements. You have paid for a private trip, but you and the group haven't been wanting to add any surcharges or supplements, to make the trip more comfortable, to save on costs. I do agree with you that the guide and transfer was not as you would have expected, but this is an overall problem in Jordan where we have to deal with government policies that are not beneficial for the service levels throughout the trip. Again, I'm very sorry that this happened and we will certainly inform future customers better.

I'm glad you've enjoyed your Jordan Trip and thank you for traveling with In2Jordan!

Warm regards,

Carmen

Betty

Trip to Jordan · Jordan - Mar 22 - Mar 27, 2019

Traveler: Betty W. - Local specialist: Tamara Salameen

Our driver while in Jordon was Mohammad Althnibat, he was fantastic. We had unexpected health issues with one of our party and he was very supportive and helpful. He was always prompt and courteous. We went to Jerash and the tour guide there was Zehar, very knowledgeable and made the tour very good.
Our guide in Petra was Basil, we had trouble understanding him, which is too bad, he seemed to really know the area and was trying but we just didn't get any useful information. Our second day... read more

Our driver while in Jordon was Mohammad Althnibat, he was fantastic. We had unexpected health issues with one of our party and he was very supportive and helpful. He was always prompt and courteous. We went to Jerash and the tour guide there was Zehar, very knowledgeable and made the tour very good.
Our guide in Petra was Basil, we had trouble understanding him, which is too bad, he seemed to really know the area and was trying but we just didn't get any useful information. Our second day inPetra had hail andsleet so we did not do the walk to the Monastery since we were not prepared with proper clothing.
The night in Wadi Rum was fabulous! the Memoires Aicha Luxury camp was great, the food was good, the panoramic tents were great, and the jeep tour was very interesting.
The Mövenpick hotels in Petra and Dead Sea were awesome, the intercontinental hotel in Amman was perfect

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Betty,
Welcome Home :)

Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Jordan add on trip · Jordan - Mar 29 - Apr 1, 2019

Traveler: Cheryl M. - Local specialist: Carmen Scholten

Ended with a great trip, and really enjoyed the ride with Akram. Thank you so much! Only room for improvement is a little quicker responses and accuracy on the trip details that were discussed needing correcting. Thank you again!

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Cheryl, thank you so much for your kind review! I will share this also with our dear Akram! Waiting for you for the next time inshallah!

Jerusalem Petra · Jordan - Mar 24 - Mar 29, 2019

Traveler: Melchiades L. - Local specialist: Carmen Scholten

Carmen has been very helpful ! Although There is a little "hiccup " in the beginning of the planning, but at the end was great!
The guide: Eddie was not being helpful. I think he is not good for the line of work in the hospitality / service works. He might be good for other kind of works. He is impatient, he is annoyed when he has to wait, he doesn't like to take our group picture, he walked all the way in the front while we were enjoying the view , he gave some wrong information about the... read more

Carmen has been very helpful ! Although There is a little "hiccup " in the beginning of the planning, but at the end was great!
The guide: Eddie was not being helpful. I think he is not good for the line of work in the hospitality / service works. He might be good for other kind of works. He is impatient, he is annoyed when he has to wait, he doesn't like to take our group picture, he walked all the way in the front while we were enjoying the view , he gave some wrong information about the thing that we saw: There is a big box made in stone , he told us. It was a jewelery box, instead it was a casket, etc.
Luckily, Jordan is an incredible place to see, so with our disappointment w our guide , we still had amazing time.
I still will recommend Kim Kim travel team to arrange my next travel adventures !

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Melchiades, many thanks for your super kind and detailed review, I will take everything into consideration! Above all, I am so happy you had a good time in Jordan and that you chose KimKim and in2Jordan to discover all the pearls of this beautiful country, we are waiting for you a second time to even discover more. Ahlan wa sahlan!

Nancy

Trip to Jordan · Jordan - Mar 22 - Mar 27, 2019

Traveler: Nancy D. - Local specialist: Tamara Salameen

Tamara and WhyJordan? gave us a magnificent vacation in Jordan. It's hard to know where to start because everything from planning to our trip was so seamless, and beyond our expectations.

As the 6 of us requested, this was a truly 5* trip from airport pick-up, to hotels, to excursions & experiences. Tamara chose 3 top hotels and we loved them all. Mohamed our driver throughout the trip listened and reacted to us, and made sure we had fun and learned. When my husband fell ill, Mohamed's... read more

Tamara and WhyJordan? gave us a magnificent vacation in Jordan. It's hard to know where to start because everything from planning to our trip was so seamless, and beyond our expectations.

As the 6 of us requested, this was a truly 5* trip from airport pick-up, to hotels, to excursions & experiences. Tamara chose 3 top hotels and we loved them all. Mohamed our driver throughout the trip listened and reacted to us, and made sure we had fun and learned. When my husband fell ill, Mohamed's care and actions felt like family and one night's adjustments went smoothly - he then got us back on track by morning and we didn't miss anything. The next day, Mohamed from WhyJordan? headquarters made a special visit, meeting us at the hotel, spending 1/2 an hour checking up on us and making sure our journey would be perfect, and it was.

By the way, not only is Tamara's choice of the Movinpick Petra a lovely hotel, but it's literally at the entrance to Petra- like just across the street!!

With just 6 days to spend in Jordan, we got to do everything we hoped we would. A day relaxing in the Intercontinental Amman was followed by an amazing private tour of Jerash, followed by a trip along the King's Highway. WhyJordan's guide in Jerash was excellent - such an important element.

It's hard to pick a highlight, but it would likely be the day that WhyJordan's hand picked guide, Moa'th took us on a journey in Petra. I'm not exaggerating when I say that Moa'th will always have a place in my husband & my hearts. We off-roaded to the back entrance of Petra. A freak spring hale and thunder storm made conditions rough. Their driver loaned me his own coat (3rd layer for me), and with Moa'th's quiet confidence, we took off. Dave and I learned so much about Bedouins and the long history of Petra. Moa'th helped us climb and climb to heights we never would have imagined, but his demeanor and fascinating anecdotes gave us confidence. We met lovely people along the way, and learned a lot. The weather challenges became fun- a 2nd thunder & hale storm actually caused Petra to close (nobody could enter), so, Moa'th helped us secure a camel caravan, he jumped on the front camel, and we rode through the flood, through the gorgeous rock formations and had yet another unique experience.

We are not roughing-it people, and when Tamara 1st suggested camping in Wade Rum, I thought she was crazy, until she gently suggested I check out Memories Aicha Luxury Camp . Wow-oh-wow. Do it! We all stayed in "Martian" tents (full in-tent bathrooms, view of stars and mountains, etc). As soon as we checked in, the 6 of us were in the "cave bar" sipping tea and enjoying a fire. Dinner was delicious in the pleasant dining room (note, go to JR The Wine Experience wine bar when you're in Amman and pick up Jordanian wine to enjoy with your dinner at Aicha).

The next day's 1/2 day across Wade Rum was a lot of fun. Our driver was not the best communicator, so we had to guess what many stops were, but that didn't stop us from climbing and scrambling and joyfully enjoying a place we'd never imagined before.

Once again, driver Mohamed was at the ready, responding to our early call to get going. He made a special stop for us on the way to the Dead Sea, and we're still talking about standing in Acaba where we viewed the Red Sea, Egypt and Israel, while standing in Jordan.

The Dead Sea, ahhhhh. The Movinpick Dead Sea is a lovely resort with multiple pools and a private beach where staff helps you get in and out of the Dead Sea. Rooms are large and well equipped. If you're able to do 2 nights here, we certainly wish we could have, as it would have been a restful end to a lovely vacation.

I can't recommend WhyJordan (through KimKim) and a Jordan vacation enough. We are grateful to Tamara, Moath, and the 2 Mohamed's for a vacation we'll always remember fondly.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hi Nancy,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Jerusalem Petra · Jordan - Mar 24 - Mar 29, 2019

Traveler: Hwie Lan K. - Local specialist: Carmen Scholten

Jordan was very beautiful, enjoyed it very much.
Wish our guide Eddy was more helpful .
He was very knowledgeable, but rather moody.
He gets upset when we were late enjoying Petra.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Hwie, thank you for your feedback! I am s happy you loved beautiful Jordan. I will take into consideration also your feedback about the guide, thank you for your honest opinion!

Wish to see you soon back in Jordan !

Elizabeth

Highlights of Jordan & Israel: 9 Days · Jordan - Mar 16 - Mar 25, 2019

Traveler: Elizabeth G. - Local specialist: Lena Sluga

This is a complicated review to write because I had very mixed feelings about our trip. Let’s start with the positive: Lena quickly put together the trip and patiently fielded endless questions from me. Our driver in Jordan, Moustafa, was truly fantastic and made our stay in his country very rich and special. The dinner with a local family in Petra was the best meal we ate on the entire trip and the family could not have been more welcoming and kind. It was an unforgettable experience. We... read more

This is a complicated review to write because I had very mixed feelings about our trip. Let’s start with the positive: Lena quickly put together the trip and patiently fielded endless questions from me. Our driver in Jordan, Moustafa, was truly fantastic and made our stay in his country very rich and special. The dinner with a local family in Petra was the best meal we ate on the entire trip and the family could not have been more welcoming and kind. It was an unforgettable experience. We felt safe on the entire trip. Our guide in Jerusalem/Bethlehem, Issa, was also phenomenally knowledgeable, and he was just fun to be with for the day. Our driver in Israel, Gorge, was jovial and eager to please.

Now for the honest negatives. The accommodations were terrible. The boutique hotels in Amman and Tel Aviv were what we expected and we were perfectly happy there. We are used to staying in five star or chic boutique hotels, but in an effort to be economical we chose only boutique for this trip. I read all of the hotel reviews and looked at photos before we left, and I really went back and forth about staying at, for example, The Kempinski or The Hilton at The Dead Sea and decided that the extra thousand dollars wasn’t worth it for one night. I was wrong. Know that traveling in this area five stars will be closer to 3.5. The agent was not clear about that. However Lena and Tania were very responsive and helped us move. The alternatives were no better though the staff was very friendly so I hate giving a terrible review. We arrived in Israel in time for Purim, and, as a result, a couple of the attractions that I paid for were closed. Tania and Lena are refunding is, and I appreciate that, but I was not happy that we were not warned in advance. It’s a big holiday and three-four days long, so to arrive and have the driver say “everything will be closed have a nice time on your own today” was very upsetting. Fortunately he was wrong and we had a nice day.

I took a risk using a service based strictly on a NY Times recommendation, and while I was relieved to have a very organized itinerary, I think I could have done it on my own with much better hotels. I have used similar services with much better outcomes. The whole experience was ok but not without its issues.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Elizabeth,
I am very sorry that the hotels were not up to standard and in line with your expectations, I sincerely hope you enjoyed the other aspects of the trip.

As you write in your review, the hotels were known to you before your trip started. All of these hotels get good reviews, for 3* and 4* hotels. I understand that it is difficult to judge that in advance, however, it is also difficult for me to tell what hotels you are used to if you don’t communicate it to me.

My apologies... read more

Hi Elizabeth,
I am very sorry that the hotels were not up to standard and in line with your expectations, I sincerely hope you enjoyed the other aspects of the trip.

As you write in your review, the hotels were known to you before your trip started. All of these hotels get good reviews, for 3* and 4* hotels. I understand that it is difficult to judge that in advance, however, it is also difficult for me to tell what hotels you are used to if you don’t communicate it to me.

My apologies about Purim, indeed my colleague should have pointed that out before.

Nevertheless, I am very happy that you enjoyed the company of the drivers and guides, as well as the dinner with the family in Petra. I will pass on your compliments!

All the best,
Lena

Trip to Jordan · Jordan - Mar 19 - Mar 23, 2019

Traveler: Cheryl J. - Local specialist: Tamara Salameen

Why Jordan? Why not Jordan! What a wonderful trip we have just had to that exciting country.
From start (the booking) to finish ( saying goodbye to our experienced, eloquent, knowledgable guide, Mohammed) everything worked like clock work and nothing was too much trouble.

The people of Jordan are friendly , honest and always willing to help. The food was delicious especially the Kunafeh in downtown Amman!

The highlights are too many to mention them all so here are just a few;
1 Petra-... read more

Why Jordan? Why not Jordan! What a wonderful trip we have just had to that exciting country.
From start (the booking) to finish ( saying goodbye to our experienced, eloquent, knowledgable guide, Mohammed) everything worked like clock work and nothing was too much trouble.

The people of Jordan are friendly , honest and always willing to help. The food was delicious especially the Kunafeh in downtown Amman!

The highlights are too many to mention them all so here are just a few;
1 Petra- wow! Advice for us older generation- walk in, go up to the Monastery by donkey , walk down the 850 steps from the Monastery and get a horse ride or chariot ride back to the entrance.
GET THERE EARLY!
2 Wadi Rum desert experience is a must. Such beautiful desert landscapes.
3 Jerash and Karak Castle are also a must see.
4 Dead Sea- put on that mud!

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Hello Cheryl,
Welcome Home :)

Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Trip to Jordan · Jordan - Mar 15 - Mar 20, 2019

Traveler: Lena H. - Local specialist: Amanda Qardan

One of the best holidays we have ever been on. Beautiful country, beautiful people, amazing food, breathtaking landscapes. The kimkim team - Amanda, Akram, Mustafa - were incredible. Thank you guys!

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Hi Lena!

Thank you for taking the time to write a review. I'm so pleased you had such a wonderful trip, It was my pleasure to organize this trip for you! I'll pass on your kind words to Akram and Mustafa as well.

Have a lovely day and with greetings from Amman, Jordan,
Amanda

Family Friendly Highlights of Jordan – 8 Days · Jordan - Mar 8 - Mar 15, 2019

Traveler: Karen R. - Local specialist: Lena Sluga

Lena was terrific in every way. She worked endlessly to make our trip exactly what we wanted.
I like the kimkim format, the communication thread, and recommendations. We had 2 different drivers during our 8 day trip, Akram and Mustafa, both were awesome.
We wanted to see the entire country of Jordan, not just the popular places. Lena assured me that the North was less traveled, but well worth it. She was right. We loved Jarash, Ajlun, and Umm Qais. We soaked in the hot spring, Al Himma, on... read more

Lena was terrific in every way. She worked endlessly to make our trip exactly what we wanted.
I like the kimkim format, the communication thread, and recommendations. We had 2 different drivers during our 8 day trip, Akram and Mustafa, both were awesome.
We wanted to see the entire country of Jordan, not just the popular places. Lena assured me that the North was less traveled, but well worth it. She was right. We loved Jarash, Ajlun, and Umm Qais. We soaked in the hot spring, Al Himma, on the border near Syria. Who does that? What a blast!
Petra is jaw dropping, Wadi Rum is wild, the Dead Sea is fun. Aicha Camp in Wadi Rum was perfect.
Jordan is a great travel destination!

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Karen,

Great to hear that you enjoyed your time here in Jordan! I'm also happy that you took the time to travel north, and that you enjoyed it :)

I'll be sure to pass on the compliments to the drivers as well!

All the best for the future,
Lena

Jordan · Jordan - Mar 10 - Mar 14, 2019

Traveler: robert k. - Local specialist: Tamara Salameen

Guide Raed was ultra attentive and helpful. Did have some trouble with my understanding his English sometimes, but we managed just fine.
Ayass hotel was great. Again, ultra friendly and solicitous staff, wonderful room. Too bad it is so far from downtown but taxi/Uber is inexpensive.
Aicha tent camp very elegant. Again good service.
Petra guest house rooms are weird; up and down stairs to get to room. Needed guide to find our room.
Local guides in Jerash and Petra spoke English well. All we... read more

Guide Raed was ultra attentive and helpful. Did have some trouble with my understanding his English sometimes, but we managed just fine.
Ayass hotel was great. Again, ultra friendly and solicitous staff, wonderful room. Too bad it is so far from downtown but taxi/Uber is inexpensive.
Aicha tent camp very elegant. Again good service.
Petra guest house rooms are weird; up and down stairs to get to room. Needed guide to find our room.
Local guides in Jerash and Petra spoke English well. All we extremely attentive and knowledgable.
Dealing with Tamara was wonderful. She was responsive, helpful and friendly.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Dear Robert,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Mar 9 - Mar 13, 2019

Traveler: Debbie C. - Local specialist: Lena Sluga

Our driver had a really strong accent and could hardly understand him. No speaker system in the car so the people in the back couldn't hear a thing.
No guides where included on this so we had to pay for local guides every where we went. (wasn't expecting the extra cost) Had I known this a head of time I would of picked a different tour.
Driver was always on time.
Driver never gave us information on a lot of the sites and had a hard time with just general questions
The Hotels where great for the most part. We enjoyed all the stops .

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Debbie,

Thanks a lot for your feedback! We really value this from our travellers, as it helps us understand what we can improve on in the future.

My apologies about the confusion about the guide, we should have communicated it better, however, it was mentioned in your itinerary and pointed out in an email as well.

The driver is there to be on time and take you from A to B. Sometimes they give extra information, I will mention this to him of course as it obviously makes things nicer... read more

Hi Debbie,

Thanks a lot for your feedback! We really value this from our travellers, as it helps us understand what we can improve on in the future.

My apologies about the confusion about the guide, we should have communicated it better, however, it was mentioned in your itinerary and pointed out in an email as well.

The driver is there to be on time and take you from A to B. Sometimes they give extra information, I will mention this to him of course as it obviously makes things nicer when they give a bit of background story.

Nevertheless, I am glad though that you enjoyed the stops, and hope you had an overall great time in Jordan!

All the best for your future travels!
Lena

Hannah

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Feb 21 - Feb 25, 2019

Traveler: Hannah H. - Local specialist: Carmen Scholten

Our driver and guide made our trip! They were wonderful and did everything to make us as comfortable as possible. Thank you to Abu and Sami!!! ❤️💪🏻

Petra was amazing. We conquered all with a pregnant group memeber and another member with a broken leg! We would have liked to have more time at Wadi Rum as it is so beautiful but we had to rush to keep to schedule. The Dead Sea was beautiful too even if a little cold!

One thing that would have been helpful for our group was to have known that... read more

Our driver and guide made our trip! They were wonderful and did everything to make us as comfortable as possible. Thank you to Abu and Sami!!! ❤️💪🏻

Petra was amazing. We conquered all with a pregnant group memeber and another member with a broken leg! We would have liked to have more time at Wadi Rum as it is so beautiful but we had to rush to keep to schedule. The Dead Sea was beautiful too even if a little cold!

One thing that would have been helpful for our group was to have known that restaurants/healthy food options were limited during the long drives and in some of the towns. Perhaps it makes sense to have hotels prep guests lunchboxes for a fee?

Thank you!

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Hannah,

Thank you so much for your kind feedback. It was great arranging this last-minute trip for you and I'm happy all worked out with you and your family throughout the trip. The lunchboxes are a great tip, thank you for that!

Thank you for traveling via In2Jordan and kimkim and hope to see you back with your future family!!

Carmen

Trip to Jordan · Jordan - Feb 16 - Feb 20, 2019

Traveler: Anthony T. - Local specialist: Amanda Qardan

We had such a wonderful and memorable time in Jordan. Working with Amanda was such a delight - she was patient, thoughtful, and put together a schedule that worked perfectly with our travel plans. We highly recommend Amanda and KimKim.

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Dear Anthony,

Thank you so much for your kind review! It was my pleasure to organize this trip for you.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with In2Jordan and Kimkim!!
Amanda

Kara

Trip to Jordan · Jordan - Feb 15 - Feb 21, 2019

Traveler: Kara M. - Local specialist: Lena Sluga

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty... read more

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty picky with our itineraries so it was very tough for us to leave it with someone else to plan for us; however, Lena’s accommodating assistance and positive attitude made us feel as though we received the best itinerary as possible. We left Jordan feeling very confident that we saw everything and experienced everything we dreamed of. And our driver was absolutely amazing and our trip would not have been the same without him!!!

We would definitely reccommmend Lena and the Kim Kim team for any future endeavors!!

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Kara,

Thanks a lot for your lovely and very nice review, I am so happy you guys had a great time in Jordan, and enjoyed the hotels and the company of the driver. Thanks also for uploading some pictures, I love seeing these afterwards :) All the best for future travels!

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Feb 10 - Feb 17, 2019

Traveler: TC K. - Local specialist: Tamara Salameen

Jordan was exhilarating, the itinerary was perfect, well scheduled and planned. Two more days in Petra would be fantastic, but that will have to be for another time. Special mention to our driver/guide and friend, Hasheem 'Petra', and to Why?jordantours for this unforgettable adventure.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Dear TC,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Trip to Jordan · Jordan - Nov 8 - Nov 21, 2018

Traveler: Szilvia L. - Local specialist: Lena Sluga

We visited Jordan and Israel. From the very beginning to the end Lena was amazing. Very quick to respond, accommodating, flexible and highly professional. She answered all of our questions effectively and organized specific individual requests we had. In both countries the service was lovely, comfortable and high end. Thank you Lena for your hard work! We had a blast!

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Szilvia!

Thanks a lot for your lovely feedback, I am incredibly happy to hear that you enjoyed your holidays here! It was a pleasure planning the trip with you :)

Trip to Jordan · Jordan - Jan 28 - Feb 3, 2019

Traveler: Javier J. - Local specialist: Carmen Scholten

My trip to Jordan was one of the best trips I ever had, from the beginning the web side was very easy to get the information I needed, Carmen the specialist in Jordan helped me get the most of my trip planning and informing me of my best options.
In Amman the driver Mustafa who pick me up at the airport and drove me to Petra was very friendly and helpful during the time he was with me I wish he would have been with me all the time.
Over all it was a great trip.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Javier,

Wow, what a great feedback! Thank you so much! It was my honor to have been contributing to your experience in Jordan!!

I'll also share your review with Mustafa.

Thank you for traveling with In2Jordan!!

Carmen

Clinton

Trip to Jordan · Jordan - Jan 26 - Jan 31, 2019

Traveler: Clinton S. - Local specialist: Carmen Scholten

Carmen organized a perfect first trip to Jordan for us, and our driver, Azzam, could not have been a better ambassador for Jordan. We saw and explored wonderous sites and take home with us wonderful memories. The value for money spent was excellent. The hotels were good value with the exception of the Grand Hotel in Madba, which was sub standard. We highly recommend Carmen and KimKIm!

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Clinton!

Thank you so much for your kind review!! It was lovely to have you in Jordan and it's great to hear your kind words. The hotel in Madaba we are not using anymore based on your and others' experiences.

Thank you once again for traveling with In2Jordan and Kimkim!

Carmen

Two Weeks, Two Ways: How to Spend 14 Days in Jordan · Jordan - Jan 6 - Jan 19, 2019

Traveler: Nicole C. - Local specialist: Lena Sluga

Overall we had a great trip. Unfortunately we had two night in Ajloun which were dreadful. We were so cold we slept in most of our clothes (coats, scarves and hats), there was no running water and nobody else staying there so clearly everyone else knew that it’s not a great place in winter so I was disappointed that we had x2 nights there. We missed out on two other places which were on our itinerary; Lots cave (because it was closed that day) and bush walk on our last day because our driver didn’t know about it.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Nicole, thanks a lot for your review. I am happy that overall you enjoyed your trip, and and I’m thankful for your feedback but I would have loved to know at the moment it happened so I could have fixed these hickups right away.

I am surprised to hear about the Ajloun Forest Cabins, as so far I have only had great feedback from travellers about this place. I have gotten in touch with them about the heating & running water issue of course. They are supposed to be fully functional, also in... read more

Hi Nicole, thanks a lot for your review. I am happy that overall you enjoyed your trip, and and I’m thankful for your feedback but I would have loved to know at the moment it happened so I could have fixed these hickups right away.

I am surprised to hear about the Ajloun Forest Cabins, as so far I have only had great feedback from travellers about this place. I have gotten in touch with them about the heating & running water issue of course. They are supposed to be fully functional, also in winter.

About the walk in the Azraq Wetland Reseve on the last day, I understand your disappointment, I have spoken to the driver, he was not aware that the wetland reserve was on the itinerary. My sincerest apologies!

As for Lot’s Cave, it was closed due to weather forecast precautions, which is outside our control unfortunately.

Greetings & all the best,
Lena

Jordan Tour with Diving · Jordan - Jan 6 - Jan 18, 2019

Traveler: Sandra W. - Local specialist: Carmen Scholten

We are really glad we booked our trip through KimKim and Carmen. We had a great holiday and enjoyed the interesting experiences Carmen organised that were tailored to our preferences and not just the standard package. We think having an in-country travel agent who is able to network with the local people and find slightly different experiences and accomodation makes a big difference. We particualrly enjoyed our trekking and homestay with Eisa in Ajlun and staying with Gail at the Little... read more

We are really glad we booked our trip through KimKim and Carmen. We had a great holiday and enjoyed the interesting experiences Carmen organised that were tailored to our preferences and not just the standard package. We think having an in-country travel agent who is able to network with the local people and find slightly different experiences and accomodation makes a big difference. We particualrly enjoyed our trekking and homestay with Eisa in Ajlun and staying with Gail at the Little B&B on the Hll in Petra. Our driver Yahya was very friendly and helpful and had excellent English. The support from Carmen and the ops team was prompt and effective when we had any queries, again we think working with an in-country agency made a difference.

We thought Jerash was fabulous - give yourselves enough time to walk around the whole site, particularly to the north gate as it has some of the best sections of road and column. While you're at Jerash we recommend going for lunch at the Lebanese House, it really is rather good.

In Madaba take the time to visit some of the other mosaics, don't just do the map and go!

Petra is way more than just the Treasury. If you take the time to walk around and particularly take the side trail to the Place of High Sacrifice you get to see many more sites and you can go into them, and without the crowds.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Sandra!
Thank you very much for your feedback! I'm very pleased that your journey has succeeded and you are satisfied! I'm also happy that you spent your holiday wonderfully.
We invite you again to Jordan and you are welcome any time here. Warm greetings from our entire team in2Jordan Travel Agency! Best wishes also for you!

Jordan: Petra & the Dead Sea - 3 Days · Jordan - Dec 26 - Dec 31, 2018

Traveler: Therese R. - Local specialist: Carmen Scholten

We had a fabulous trip. Jordan is very beautiful and the trip enabled us to see its great beauty. Our driver was extremely helpful, had great english and a wonderful love of his country as well as a new and very reliable car. He was willing to give us as much information and colour as we asked for which was plenty. He also tuned in quickly to how we wished to engage as tourists, and happily took us to more out of the way places to eat which we loved. The highlights were Petra and Wadi... read more

We had a fabulous trip. Jordan is very beautiful and the trip enabled us to see its great beauty. Our driver was extremely helpful, had great english and a wonderful love of his country as well as a new and very reliable car. He was willing to give us as much information and colour as we asked for which was plenty. He also tuned in quickly to how we wished to engage as tourists, and happily took us to more out of the way places to eat which we loved. The highlights were Petra and Wadi Rum. While we enjoyed the drive through the desert we would not visit the Dead Sea again..nothing there to do really and might have been better to extend the stay at Wadi Rum

Kim Kim did a great job and the office was always accessible if needed ( although we didn’t,need them as the trip was so smooth)

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Therese,

Thank you so much for your kind review! It was great organizing this trip for you. Thank you for traveling with In2Jordan!!

Carmen

Richard

Jordan: Amman, Petra and Wadi Rum - 4 Days · Jordan - Jan 5 - Jan 9, 2019

Traveler: Richard A. - Local specialist: Tamara Salameen

To begin with Tamara and the Why Jordan team did a comprehensive and very professional service from itinerary to drop off at the airport. At no time did we feel unsure of procedures or plans for the next day which is in direct contrast to our experience in Egypt.
Our driver/guide Mohamed Ali was all you could ask for. His attention to detail, protectiveness to our family, detailed explanations of sites and customs and flexibility to our whims throughout is a great credit to your company... read more

To begin with Tamara and the Why Jordan team did a comprehensive and very professional service from itinerary to drop off at the airport. At no time did we feel unsure of procedures or plans for the next day which is in direct contrast to our experience in Egypt.
Our driver/guide Mohamed Ali was all you could ask for. His attention to detail, protectiveness to our family, detailed explanations of sites and customs and flexibility to our whims throughout is a great credit to your company and countrymen, a real gentleman in the old-fashioned sense. We would not hesitate to recommend Kim Kim, Why Jordan and specifically Mohamed Ali to friends and family.
Regarding other guides, both guides in Jaresh and Petra were well informed, courteous and entertaining, excellent. Our guide for the day in Wadi Rum was lazy( never left his car to guide us), had limited English and the filthiest car I have ever been in... a real disappointment. Our bbq lunch in the desert was a meal on plastic chairs in a deserted old camp. Why would we prefer lunch in an ugly place compared to our night camp. In such an amazing place to see it in such a disappointing way lets you and your team down badly. An open LandRover and small fire under the shelter of some rocks away from civilization was all we wanted to enjoy the charm of such a desert place... disappointing.
Richard Allen

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Dear Richard,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

really sorry about your Spencerian in Wadi Rum , and your notes are highly appreciated. we will take them in our consideration.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Dana to Petra Trek - Hiking from Dana to Petra in Jordan - 9 Days · Jordan - Oct 6 - Oct 13, 2018

Traveler: david h. - Local specialist: Andy Nurse

Experience Jordan did a great job with our group and we have no hesitation in recommending them. Raisa was very helpful in sorting out the inevitable pre-trip niggles. Once we got onto the trail the guys running the camp were excellent and the food was wonderful. For sure the only way to arrive at Petra is via the hiking trail from the north.

The real star of the show was our guide Jawad. Do not hike Jordan without this guy! David.

Andy Nurse profile photo
Andy Nurse, local specialist, responded to this review:

Thanks David :) Raisa and Jawad really are two great coworkers and I was happy to receive their assistance for your trip! I heard from Jawad that you all were a fun group to to guide. It's nice to also hear that your group had a great trip and some of the guys are thinking of coming back! Best of luck on your future hiking adventures.

Jordan · Jordan - Dec 29 - Jan 4, 2019

Traveler: May Y. - Local specialist: Lena Sluga

Our trip to Jordan was great but we encountered glitches almost everyday we needed a driver to go to a different location.

On day 2, there was first a conflict because we were told the driver would be there at 8am but he was told 9am. Unfortunately he was then in an accident and could no longer be our driver. Company sent a new driver but we lost almost 3 hours that day, losing precious time, not allowing time for us to visit little Petra that day.

When it was time for us to leave Petra... read more

Our trip to Jordan was great but we encountered glitches almost everyday we needed a driver to go to a different location.

On day 2, there was first a conflict because we were told the driver would be there at 8am but he was told 9am. Unfortunately he was then in an accident and could no longer be our driver. Company sent a new driver but we lost almost 3 hours that day, losing precious time, not allowing time for us to visit little Petra that day.

When it was time for us to leave Petra to go to Wadi Rum, again we waited for our driver who was provided the wrong hotel name. once we contacted Lena, she contacted the driver who then came to the right hotel. We lost again precious time.

in Wadi Rum, we had booked a horse back ride. Once we got to our tent site, they did not have us listed as horse back riding and instead had us booked for camel ride/ We asked to still do horse back. The next day we were brought to do horse back riding. After the ride someone came and asked that we pay for our ride. Our driver had to get involved and eventually someone fro the company had to come and pay cash for the horse back riding. We again lost almost 2 hours of sight seeing time.

Otherwise, the sites were beautiful although Petra was awfully crowded.....

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Thanks a lot for your review, we always appreciate feedback, so we know what to improve for the future. Again, my apologies for the hiccups in your trip, but I am glad that overall you had a nice trip. I also hope you enjoyed our complimentary goods to make up for the delays/ confusions.

Ligia

Ultimate Guide to Visiting Petra - Jordan's Ancient City · Jordan - Dec 27 - Jan 1, 2019

Traveler: Ligia B. - Local specialist: Tamara Salameen

Our trip to Jordan was perfect. Every detail was taking care of by Tamara and her team. We were taking care of from the moment we arrived until the moment we left. No complaints at all. It was a wonderful trip from start to end thanks to the detailed planning and assistant from Tamara and her wonderful guides. Loved it. Highly recommend.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Dear Ligia,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

11 day Jordan Trip · Jordan - Dec 28 - Jan 7, 2019

Traveler: katherine c. - Local specialist: Lena Sluga

Overall, we had a wonderful experience on our 12 day tour of Jordan. Lena did a great job planning our itinerary with us. We had different drivers which we were not expecting at the beginning of the trip but need up having Haithan for 6 days at the end and really enjoyed working with him! He was a super guide, went out of his way to introduce us to new restaurants, new experiences, was always on time and shared interesting information with us and was very flexible.

We would definitely book with you again!

Many thanks,

Cassie Carroll

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Cassie,

Thanks a lot for your lovely feedback! My apologies about the driver change, we do this sometimes to use our drivers throughout the country as efficiently as possible. For the future, I shall put a note about that on the travel documents :)

I'm happy you enjoyed your time in Jordan!!

Greetings,
Lena

Jordan in 7 Days - Amman, Jerash, Mt Nebo, Petra, Wadi Rum, Aqaba and the Dead Sea · Jordan - Dec 27 - Jan 5, 2019

Traveler: Robert J. - Local specialist: Raísa Jorge

We found dealing with Raisa very easy and she responding promptly to all our questions in the planning and lead up to this trip. The itinerary was very comprehensive and busy which suited us although with hindsight we did miss out on a few things (Guide in Jerash) and a tour of Amman which was not included. Some of the hotels were not up to a standard that we would like and in need of maintenance (faulty leaking showers) but overall we had a terrific trip.

Raísa Jorge profile photo
Raísa Jorge, local specialist, responded to this review:

Hi Robert,
Thank you for experiencing Jordan & the Holy Land with us.
Your feedback is much appreciated. I apologize for any inconvenience and all your comments are forwarded to our quality control. We want to keep the high standards and provide the best experience for our clients always.
We hope to see you again in our beautiful country.
Happy travels!

Trip to Jordan · Jordan - Dec 28 - Jan 4, 2019

Traveler: Marija C. - Local specialist: Carmen Scholten

Highlights: Wadi Rum, Jerash; Okay-lights: Petra, Dead Sea, the driver, the hotels; Lowlight: Aqaba.

Wadi Rum was by far the main highlight of the trip that absolutely exceeded our expectations. The place is indescribably beautiful, and the Aicha Memories Luxury Camp had the best accommodation and the best food of the entire trip. Jerash was the second favourite – quite surprisingly!

Azzam was an excellent, professional driver. He was particularly courteous towards the end of the trip. He... read more

Highlights: Wadi Rum, Jerash; Okay-lights: Petra, Dead Sea, the driver, the hotels; Lowlight: Aqaba.

Wadi Rum was by far the main highlight of the trip that absolutely exceeded our expectations. The place is indescribably beautiful, and the Aicha Memories Luxury Camp had the best accommodation and the best food of the entire trip. Jerash was the second favourite – quite surprisingly!

Azzam was an excellent, professional driver. He was particularly courteous towards the end of the trip. He couldn't answer some of our questions, not sure if it was due to lack of knowledge or lack of English, but generally his service was very good. Usually we drove in complete silence, no talking or music. Azzam didn't quite follow the timings and itinerary we were given in Vamoos (e.g. we didn’t go to the Karak castle, but we went to Mount Nebo and a church in Madaba instead), perhaps for the better? I also had to remind Azzam to take us to Hejaz Railway.

Overall, we would have liked more information, particularly on things to do and things not to do, and especially when we were left alone. E.g. in Petra – what routes to take, what sights to see, which routes are more (or less) strenuous, is the ride with horses included in the ticket or not (because every Bedouin was shouting a different thing), can we trust the Bedouins to take us up to various viewpoints, how about the camel and the donkey rides, how much should we pay them, etc. I also only later found out that Petra opens earlier, so it would have been nicer to start the trip earlier to avoid the crowds or perhaps even see the sunrise.

Aqaba was a disaster. When we arrived at noon, we were too late to go on any boat trips that day, and we didn't have enough time to do the trip the following day since we had to leave at noon again. And yet snorkelling was in our itinerary, so I'm not sure how we were meant to fit it in. Worse was that we were not advised by In2Jordan that the public beach is not advisable for tourists. We were harassed at the public beach by the locals (note: we were dressed!), and even after we left the beach 10 minutes after entering, we got followed by two scary local guys for a good half an hour until we finally managed to lose them. Our hotel told us we could pay extra to enter a private beach of another hotel nearby, but with 1 hour left to sunset, it was not worth it anymore. Surely if the point was to relax by the sea, the agency should have informed us of these crucial details in advance of the trip, i.e. don’t go to the public beach, note the prices of private beaches (or, ideally, book a hotel with a private beach) and note timing of snorkelling trips while planning itinerary. Finally, leaving Aqaba for New Year’s Eve was also a bad idea, since the hotel only had a really badly organised evening with an overpriced buffet where not a single dish was nice, and we didn’t feel too safe going out in the city in the dark. So, it would have been more memorable, had we spent it in Wadi Rum.

Small note regarding Jordan Pass: I explicitly asked which pass to buy, since the Wanderer (the cheapest) covers 1 day in Petra, and the Explorer – 2 days, and we had 1 afternoon in little Petra and 1 day in “main” Petra in the itinerary. We were advised to get the Jordan Explorer pass, but we could have bought the cheapest pass since little Petra is free of charge… It’s not a huge amount of money, but still, In2Jordan / Carmen should have known better.

Regarding other hotels: the Hayat Zaman 5* hotel in Petra was very atmospheric and we expected it to be the best, but it was the only hotel in the entire trip without air conditioning or wifi in rooms. At the reception, they told us about a 24/7 pool, but the pool hadn’t been cleaned or used for months and the whole area was locked; the food was very good though. Regarding other accommodation, hotel in Madaba was very poor (looks and food wise), but the staff was lovely and helpful; the Dead Sea hotel was clearly catered for large tourist groups and generally only had bad food.

Overall it felt like the itinerary was more suited for large tour groups than a family except for the time we spent in Wadi Rum, and we missed the added value of getting that insider information by booking from a local agency as opposed to doing it ourselves. Still, we enjoyed it greatly, bar the issues I’ve mentioned above that made the trip ever to slightly more tiresome than it needed to be.

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Marija,

Thank you so much for your detailed review. This really helps in improving our services. It was a pleasure to create this trip with you and I'll take on your notes on the trip for next customers to come.

Thank you again for traveling with In2Jordan!!

Carmen

Jordan · Jordan - Dec 25 - Jan 1, 2019

Traveler: Nathalie L. - Local specialist: Raísa Jorge

Jamileh was our guide and we loved her. She offered information and insight that we couldn’t have found in a book. Jamileh let us set the pace when walking, but made sure we saw everything we were promised.
Our driver Hassan was so nice and helpful too. We definitely could not have driven in Jordan, having a driver was a must!
The country of Jordan was beautiful, the natural landscapes were breathtaking. The ruins and sites we visited were truly “once in a lifetime “ moments.
Raisa was... read more

Jamileh was our guide and we loved her. She offered information and insight that we couldn’t have found in a book. Jamileh let us set the pace when walking, but made sure we saw everything we were promised.
Our driver Hassan was so nice and helpful too. We definitely could not have driven in Jordan, having a driver was a must!
The country of Jordan was beautiful, the natural landscapes were breathtaking. The ruins and sites we visited were truly “once in a lifetime “ moments.
Raisa was great to work with, she answered my questions promptly and provided reassurance about our trip.
We loved our trip to Jordan!
Nathalie Leifermann

Raísa Jorge profile photo
Raísa Jorge, local specialist, responded to this review:

Hi Nathalie,

It was our pleasure to host you and your family.
There is much more to explore. We hope to see you again in our beautiful country.

Happy Travels!

Jordan Adventure: Amman, Petra and Wadi Rum - 3 Days · Jordan - Dec 28 - Dec 30, 2018

Traveler: Caroline S. - Local specialist: Amanda Qardan

The entire trip from start to finish was beyond brilliant . Our driver Mohammed was so knowledgeable and catered to our needs . A highlight of the trip was Wadi Rum Jeep tour . Thank you Amanda for your seamless and stress free travel plans.

Amanda Qardan profile photo
Amanda Qardan, local specialist, responded to this review:

Thank you so much for your kind review! It was lovely having you here in the country. I'll pass on your kind words to Mohammad as well.
We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.
All the best and thank you for traveling with In2Jordan and Kimkim!!
Amanda

Highlights of Jordan & Israel: 9 Days · Jordan - Dec 2 - Dec 9, 2018

Traveler: Jennifer C. - Local specialist: Lena Sluga

Lena was excellent! She was patient and put together an amazing trip and experience for us. She was prompt in her replies and provided expert opinion. There wasn't anything that we would have done different except extend our trip! The accommodations that were arranged were fabulous. The activities and suggestions for itinerary definitely enhanced our experience. Would recommend Lena to anyone looking to travel through Jordan and Israel. For anyone traveling to both who cross the boarder into Israel, ensure you have cash left for the exit tax!

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Lena Sluga, local specialist, responded to this review:

Hi Jennifer! Thanks a lot for your nice review, I am thrilled to hear that you enjoyed Jordan and your trip! I wish you all the best, and a happy 2019 :)

Jordan · Jordan - Dec 14 - Dec 17, 2018

Traveler: Reid W. - Local specialist: Lena Sluga

Overall it was a fantastic trip. We covered a lot of ground in a very short period of time, and it was flawless as a result of the efforts of the team, and in particular Akram. From the moment we landed until our drop off back at the airport, the team worked hard to ensure that our trip was as memorable as possible....and it was.

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Reid,

Thanks for your feedback, I'm very happy to hear that you enjoyed your time in Jordan! I'll also pass on your compliments to Akram :)

Greetings & Merry Christmas,
Lena

Highlights of Jordan & Israel: 9 Days · Jordan - Nov 17 - Nov 27, 2018

Traveler: Patricia L. - Local specialist: Lena Sluga

Our trip to Jordan was beyond anything we could have imagined. From the “Grand Canyon”, Mt. Nebo, Wadi Rum and Petra, the landscapes were unforgettable. Our driver Akrem made it all come alive. He is so knowledgeable. He saw to our every need, and took us to places off the beaten path. Please give him a raise Carmen.!
KimKim does a good job of connecting with local agencies, and Lena from In2Jordan put together an amazing itinerary. Our only complaint was with one driver (George) in Israel.... read more

Our trip to Jordan was beyond anything we could have imagined. From the “Grand Canyon”, Mt. Nebo, Wadi Rum and Petra, the landscapes were unforgettable. Our driver Akrem made it all come alive. He is so knowledgeable. He saw to our every need, and took us to places off the beaten path. Please give him a raise Carmen.!
KimKim does a good job of connecting with local agencies, and Lena from In2Jordan put together an amazing itinerary. Our only complaint was with one driver (George) in Israel. He needed a lot of improvement in his English speaking and comprehension, and should have at least known the names of the sites he took us to. Martin Handal, our guide in Bethlehem, did a great job. We're not sure what the purpose of dining in a local home in Wadi Musa served, but the “upsidedown” was delicious.
Maybe printed instructions for border crossings, and encouraging travelers to make sure they have WhatsApp or similar for storing all driver/guide numbers would be beneficial.

I am telling everyone that if they make one trip -go to Jordan and make sure Akrem is your driver!!!
Thanks Lena and Akrem!!!

Jordan is an example to us all of getting along no matter what your religion!

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Patricia, thanks a lot for your review! I am happy to hear that you had a great time in Jordan, and with Akram :) Thanks also for the feedback on the driver in Israel, I'll pass that on to my colleague in Bethlehem, so she can act accordingly. All the best for your future travels! Greetings, Lena

DINA

Jordan: Petra & the Dead Sea - 3 Days · Jordan - Nov 28 - Dec 2, 2018

Traveler: DINA M. - Local specialist: Carmen Scholten

We bought last minute tickets for Jordan, so we did not have time to organize it by ourselves so we decided to pick Carmen as our travel organizer. We only had 3 and a half day and manage to see everything that was our "must do places". Thanks to our driver Azzam, we did not feel tired at all and were enjoying our stay in Jordan to the fullest! Accommodations were also great and near to the everything. Especially we liked our stay in aisha luxury camp where we went stargazing! And the staff... read more

We bought last minute tickets for Jordan, so we did not have time to organize it by ourselves so we decided to pick Carmen as our travel organizer. We only had 3 and a half day and manage to see everything that was our "must do places". Thanks to our driver Azzam, we did not feel tired at all and were enjoying our stay in Jordan to the fullest! Accommodations were also great and near to the everything. Especially we liked our stay in aisha luxury camp where we went stargazing! And the staff there was also amazing!

I would recommend Carmen to everyone who wants more free time on their vacation and for those who dont want to worry how their trip is gonna look like in the end.

Dina

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Dina,

Thank you so much for your kind review! It was my pleasure to organize the trip for you. I'll also show Azzam this review!

Thank you for traveling with In2Jordan!!

Carmen

Highlights of Jordan & Israel in 12 Days · Jordan - Oct 31 - Nov 12, 2018

Traveler: Simon R. - Local specialist: Lena Sluga

The entire experience was awesome! Lena took care of the Jordan side, and Daniela handled Israel. Both did an amazing job of building a schedule that allowed us to see the key sites that each country had to offer - some of which we wouldn't have seen without their insight. We put our trust in Lena and Daniela and they definitely delivered! Having found Kimkim via a Google search, I was a little skeptical at first that it would work out, but there was far more understanding of our needs... read more

The entire experience was awesome! Lena took care of the Jordan side, and Daniela handled Israel. Both did an amazing job of building a schedule that allowed us to see the key sites that each country had to offer - some of which we wouldn't have seen without their insight. We put our trust in Lena and Daniela and they definitely delivered! Having found Kimkim via a Google search, I was a little skeptical at first that it would work out, but there was far more understanding of our needs than the local travel agent we spoke with in the US who had no experience of the region.

In Jordan we saw Mount Nebo, Madaba, Karak, Wadi Rum, Aqaba, Petra (including dinner with a local family, which was an inspiringly positive experience), and the Dead Sea. Petra and Wadi Rum were outstanding, and while we had 1 day in Petra it really takes 3 to see everything. Our driver, Mohammad, was excellent, and provided neat insights as we drove around. Finishing at the Dead Sea Spa and Hotel was a perfect way to end the Jordan tour. The only lowlight was making our way through the border crossing north of the Dead Sea from Jordan to Israel. We were unaware that there would be an exit tax (10JD per person), plus fees to take ourselves and our luggage on a bus to get to the other side. This experience was frustrating (everyone else making the crossing was just as bewildered), particularly as we'd used our remaining JD to tip our driver. But overall, Jordan was fabulous!

Israel was also fabulous - rich in history and culture, and perhaps more familiar or comfortable to western hemisphere visitors. We spent 3 nights in Jerusalem and 3 in Tel Aviv. Rather than having a personal driver as we did in Jordan, this time we were shuttled to join small group (20 people) tours, which included Jericho, Bethlehem, Old Jerusalem, Nazareth, Galilee, Rosh Hanikra, Caesarea, Acre and Haifa, with some down time in Tel Aviv on our last full day. It was amazing to see so many different things, as well as being right on the Mediterranean.

We would revisit both countries in a heartbeat, and wouldn't think about using anyone other than Kimkim to do so!

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Simon!

Thank you so much for your review, I'm happy to hear that you enjoyed your trip in both countries! Thanks also for the feedback on the departure tax, it might be worth putting a note about that in future itineraries, so it won't be a surprise.

All the best!

Jordan in 5 Days: Amman, Jerash, Mount Nebo, Petra, Wadi Rum, and the Dead Sea · Jordan - Nov 20 - Nov 25, 2018

Traveler: Sheena A. - Local specialist: Carmen Scholten

Carmen did a very impressive service in organizing our trip to Jordan. We had a wonderful stay in Jordan because of all her efforts in catering our suggested itineraries. Thanks a lot Carmen.

Hakam,our dirver is very friendly, goes out of his way to make us both very comfortable during the whole trip. We felt very safe and had a great time seeing the tourist spots in Jordan because of him. He’s such a gentleman and so far he is one of the best driver we’ve known. Thanks Hakam :)

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Sheena,

Thank you so much for your kind review. It was my pleasure to organize this trip for you. I've also passed on your great words for Hakam to him.

Thank you for traveling with In2Jordan!!

Carmen

Trip to Jordan · Jordan - Nov 16 - Nov 19, 2018

Traveler: Nina S. - Local specialist: Tamara Salameen

Tamara was an excellent specialist - she worked within our budget, and made sure we saw all the sights we wanted to in Jordan. I was impressed with the itinerary, and loved every one of our drivers. Our hand-offs were smooth, and all of the drivers and guides were incredible! Other than the hotel in Petra (which was just old) the lodging at each stop was fantastic. Tamara even accommodated a last minute change to our arrival time, without blinking an eye. She was amazing, and I was so happy we went with KimKim!

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Dear Nina,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Group departure - Trekking the Jordan Trail from Dana to Petra – 9 Day Tour · Jordan - Nov 17 - Nov 25, 2018

Traveler: Grant S. - Local specialist: Ahlam Serhan

This was an AWESOME trip! Extremely well organized, both of our guides were knowledgeable and friendly, the scenery was spectacular, and Petra is indeed one of the wonders of the world. Don't be fooled; this hike is not an idle ramble in the countryside; it's more a Seal Team Six exercise in some of the most austere scenery I've ever seen. But, when you finally get to Petra, you feel you've really earned it. Now I'm going to sleep for a few days...

Ahlam Serhan profile photo
Ahlam Serhan, local specialist, responded to this review:

Hi Grant!
Thank you very much for your feedback, it was a pleasure to assist you and organize your trip, and I’m thrilled to hear that you had a great time. :-)
I will make sure to pass this on to the guides. And if you ever need help with another trip in Jordan, we’ll be happy to assist you again in the future.
Now you make sure to enjoy your well deserved rest and sleep! :-)
Best wishes to you and Wil,
Ahlam

Day tour of Petra · Jordan - Nov 23 - Nov 23, 2018

Traveler: Jeff P. - Local specialist: Tamara Salameen

The process of booking was easy. But I was very disappointed in the tour. While the tour of Petra was a must-do, the price for the experience was not equal to the value. Our guide was nice and pleasant and stayed with us 2.5 hours. She connected us to a young friend to provide rides up the mountain. After she left, he tried to scam for more money. We finished our walk up and down ourself. The price of entry to the park, 2.5 hours of tour and a buffet lunch did not really equal the $185 in value.
I will not recommend this tour to any others.

Tamara Salameen profile photo
Tamara Salameen, local specialist, responded to this review:

Dear Jeff,
Thank you very much for traveling with us and your detailed feedback is highly appreciated.
We apologize for any inconvenience. That's certainly not the kind of experience we want our guests to have. We strive for excellency and your holiday should be as you expected.
And we take your comments very seriously and have discussed with the team aiming to improve our future services and to choose best guides.

Nevertheless, thanks again for experiencing Jordan with us. We will be more than happy to host you again in the future.

Happy travels! Tamara

Dana to Petra Trek - Hiking from Dana to Petra in Jordan - 9 Days · Jordan - Nov 9 - Nov 17, 2018

Traveler: Valleesh A. - Local specialist: Andy Nurse

Mehmood and Habu were a great company and very helpful. They were very friendly and patient in guiding our big group.

Andy Nurse profile photo
Andy Nurse, local specialist, responded to this review:

Thanks Valleesh.

We chose Mahmood and Habu one of our best hiking guide teams to guide your hiking trip due to the large size of your group. I am really happy to hear that you enjoyed spending your trip with them!

Jordan Experience · Jordan - Oct 11 - Oct 19, 2018

Traveler: Brad F. - Local specialist: Carmen Scholten

Carmen set up a trip of a lifetime for our family. We were impressed with every aspect of our journey. From our driver, hotel rooms, and general itinerary - all of it was superb.

Our driver (Haitham Shaltoot) was way more than just a driver. Immediately upon greeting us at the airport he was asking us our likes and dislikes for food, and what we expected from our visit to Jordan. He became our driver, cultural adviser, and tour guide. Without Haitham our trip would have been great,... read more

Carmen set up a trip of a lifetime for our family. We were impressed with every aspect of our journey. From our driver, hotel rooms, and general itinerary - all of it was superb.

Our driver (Haitham Shaltoot) was way more than just a driver. Immediately upon greeting us at the airport he was asking us our likes and dislikes for food, and what we expected from our visit to Jordan. He became our driver, cultural adviser, and tour guide. Without Haitham our trip would have been great, but with him our trip turned into something special that we will always remember. He was great with both of our boys (5 and 10), and ensured that they were always included. We were all saddened to say goodbye to him at the airport on our last day - he had become part of the family.

We met a tremendous guide at Little Petra (Qassim Mohammad). Qassim led us through Little Petra and we were so impressed that we asked him to lead us through the desert to the Monastery at Petra. Qassim not only led us to the Monastery, but he also explained all of the wildlife and vegetation along our journey. We all learned a great deal from Quassim specifically about the Bedouin way of life. He got along so well with our children that he invited us over for dinner after our visit to Petra. His whole family showed us tremendous hospitality and my wife was able to get the experience of our dreams - learning how to cook Arab food from an Arab woman.

I cannot recommend Carmen enough - you cannot go wrong working with her.

Brad

Carmen Scholten profile photo
Carmen Scholten, local specialist, responded to this review:

Dear Brad,

Thank you so so much for this nice review and all the lovely pictures!! It was great to have you guys in the country traveling with us. Jordan is a great destination for families, everyone is so kind to children. I will pass on your nice words to all the guides and drivers involved, they'll be delighted to hear this!

Thank you for traveling with In2Jordan and Kimkim!!

Carmen

Minda

Trip to Jordan · Jordan - Nov 3 - Nov 11, 2018

Traveler: Minda H. - Local specialist: Lena Sluga

We enjoyed our trip to Jordan very much. It was very well planned out. We got to see and experience everything on our list! It was a fast pace, but did allow some down time for a bit of relaxation at the Red Sea and Dead Sea.

Our guide at Petra, Merriam, was exceptional! She invited us to dinner at her sister's house, which allowed us to experience true Bedouin hospitalty.

Our drivers were competent and experienced. We only wish their use of mobile phones during driving was less frequent.... read more

We enjoyed our trip to Jordan very much. It was very well planned out. We got to see and experience everything on our list! It was a fast pace, but did allow some down time for a bit of relaxation at the Red Sea and Dead Sea.

Our guide at Petra, Merriam, was exceptional! She invited us to dinner at her sister's house, which allowed us to experience true Bedouin hospitalty.

Our drivers were competent and experienced. We only wish their use of mobile phones during driving was less frequent.

The hotels were occasionally disappointing. The Grand Hotel in Madaba was especially shabby. However, we really enjoyed the Wadi Rum Aicha Camp!

Lena Sluga profile photo
Lena Sluga, local specialist, responded to this review:

Hi Minda,

Thanks a lot for your feedback, it is very helpful for us! I am glad you enjoyed your trip, and got to experience the real Bedouin hospitality! Thanks also for the feedback on the Grand Hotel in Madaba, it is the only 4 star hotel there, but I will pass on your feedback of course!

Greetings, Lena

Highlights of Jordan & Israel: 9 Days · Jordan - Oct 29 - Nov 9, 2018

Traveler: Marion M. - Local specialist: Raísa Jorge

We had an amazing trip to Jordan and Israel everything was planned perfectly and worked like clockwork so thankyou for that. We saw everything we wanted to and a lot more.
Our two drivers Mo'ayed in Jordan and Monther in Israel were fantastic - nothing was too much trouble they were always on time and very efficient, informative and very pleasant, please pass on our thanks to them they really made the holiday. Our jeep safari of Wadi Rum was very enjoyable what an adventure! as was the... read more

We had an amazing trip to Jordan and Israel everything was planned perfectly and worked like clockwork so thankyou for that. We saw everything we wanted to and a lot more.
Our two drivers Mo'ayed in Jordan and Monther in Israel were fantastic - nothing was too much trouble they were always on time and very efficient, informative and very pleasant, please pass on our thanks to them they really made the holiday. Our jeep safari of Wadi Rum was very enjoyable what an adventure! as was the entertainment in the Dead Sea and the desert camp.

However we were disappointed by the quality of a number of the hotels we stayed in, as you know we asked to be moved from the Rum Al Waleed for which we were grateful as we were due to stay 4 nights - this hotel was dark, dingy and dirty and Breakfast was very basic. I would highly recommend that you do not put other tourists in that hotel. The Corp which you moved us to was superb and much more the standard we were expecting so thank you for that.

The Grand Court in Jerusalem was also very good, and we enjoyed our stay there.
The Dead Sea Spa was ok but just tired and in need of a refurb and it showed it was tatty and unloved, the food was also not great.
Our desert camp likewise tired and basic - whilst we were expecting a Bedouin camp experience not a 5 star hotel it again had seen better days. The food was very good however! The sister hotel to it in Aqaba was better and we enjoyed our stay there.
The hotel in Petra La Maison the same our room was really tatty and basic.
I can understand that when you are used to using the same hotels some of these things can go unnoticed however you should be checking on your clients experiences and the facilities on offer- with such a wide range of hotels in the area to choose from I would strongly recommend you review your choices.
That said we had a fantastic holiday and with the above caveat would recommend you to others looking to explore this fascinating part of the world.

Thank you for a very well organised and memorable trip!

Raísa Jorge profile photo
Raísa Jorge, local specialist, responded to this review:

Hi Marion,
Thank you very much for experiencing Jordan with us! Your detailed feedback is highly appreciated.
We aim to work only with quality accommodation, so we will bring your observations to our quality control department and we will reconsider our future bookings in these properties.

Yet, happy you enjoyed your trip!

We hope to see you again in our beautiful country.

Happy travels.