Trip Reviews for Jordan

The latest reviews by travelers who booked their trip on kimkim

Highlights of jordan & israel: 5 days, Jordan - Sep 9 - Sep 13, 2018

Traveler: William G. - Local specialist: Raísa Jorge

This is the first time I have used KimKim, and I am very happy with the booking process and the tour itself. The agent, Raisa, answered all of my questions quickly and in good details. Once we have started the tour, she kept me informed on the tour guide change. The tour itself was wonderful and my group really enjoyed our guides and our time in Jordan. Highly recommended for anyone who wants to travel to Jordan in he future.

Raísa Jorge, local specialist, responded to this review:

Hi William,
Very glad to know you had a good experience with us! Happy to be at your service.
Thanks for choosing Kimkim/Experience Jordan.
We hope to see you again in our beautiful country.

Happy travels,
Raisa

Rishabh

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Sep 9 - Sep 13, 2018

Traveler: Rishabh T. - Local specialist: Carmen Scholten

The planning and help in curating the itinerary was a highlight and was very well done. Jordan is beautiful and I wish I had more time there. Wadi rum was a short stay but exceptional. I will have to return again to do justice to the sites and stars in the desert.

Thanks Carmen and Kim Kim.

Wish you guys the best in what you are trying to achieve. Experiential travel is the way to go!

Regards
Rish

Carmen Scholten, local specialist, responded to this review:

Dear Rishbah,

Thank you so much for your review! It was awesome having you here in Jordan. I hope we've inspired you to come back and discover more in this region.

Thank you for traveling with In2Jordan!

Carmen

Peter

Trip to jordan, Jordan - Sep 4 - Sep 8, 2018

Traveler: Peter T. - Local specialist: Tamara Salameen

We had a wonderful in Jordan thanks to Mohammed (our guide), Tamara (our travel agent), and KimKim. We hit the major sites: Petra, Wadi Rum, and the Dead Sea and they did not disappoint. We couldn't have wished for a better trip. Our driver/guide, Mohammed was the man! He made the experience fun, informational, and authentic. The trip was the perfect blend of site-seeing, adventure, not too much traveling, amazing food, etc. Highly recommend!

Tamara Salameen, local specialist, responded to this review:

Dear Peter,

Welcome Home.
Thank you very much about the amazing feedback ,and we are very happy to hear that you enjoyed your tour with like that.
You've became a member of our family/ and good friend. So you are welcomed anytime to visit us again in Jordan.

Stay well my dear and regards to Katie :)

Ya HLA from Tamara & Mohammed

Trails through the holy land , Jordan - Sep 3 - Sep 12, 2018

Traveler: Julienne S. - Local specialist: Raísa Jorge

A wonderful trip! Raisa organised it perfectly, listening to my requests well. She checked and asked questions and coped well with my questions and changes.
Mustafa Orabi, the driver. Driver is the incorrect title. Carer would be more accurate! Mustafa is an amazing, caring person, who made sure that everything was perfect every day. Nothing was too much trouble. I just sat back and relaxed for nine days. Add to this his great knowledge of each area, north to south, we visited and his... read more

A wonderful trip! Raisa organised it perfectly, listening to my requests well. She checked and asked questions and coped well with my questions and changes.
Mustafa Orabi, the driver. Driver is the incorrect title. Carer would be more accurate! Mustafa is an amazing, caring person, who made sure that everything was perfect every day. Nothing was too much trouble. I just sat back and relaxed for nine days. Add to this his great knowledge of each area, north to south, we visited and his ability, to tell great stories. His care and concern should be taught to others in the tourism business in other countries!!!
Thank you again. It was a wonderful nine days in a fascinating country. PS: Loved your food too! And the cats.

Raísa Jorge, local specialist, responded to this review:

Hi Julienne,
It was our pleasure to show you the beauties of Jordan! Thank you for experiencing it with us.
We hope to have you back soon. There is much more to explore (:

Happy travels,
Raisa

Trip of jordan & israel, Jordan - Aug 18 - Aug 24, 2018

Traveler: Geoffrey B. - Local specialist: Lena Sluga

Lena was EXCELLENT to deal with, we changed our minds 5 times in this trip and dates and she made everything so easy (thanks Lena). We loved our tour with Akram & we loved Jordan in general - it far exceeded our expectations. Mohammed (our guide through Dana nature reserve) was excellent & our favourite part of the whole trip was the 4 x 4 ride through Wadi Rum desert. Thanks everyone for an amazing holiday - we’ll be back!

Lena Sluga, local specialist, responded to this review:

Hi Geoffrey,

Thanks a lot for the lovely review! It was my pleasure working out this itinerary with you, I'll also pass on the compliments to the rest of the crew :)

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Aug 18 - Aug 24, 2018

Traveler: Aminath Samra Z. - Local specialist: Lena Sluga

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we... read more

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we loved experiencing. Jordan is a beautiful country and we are glad we decided to visit :) thank u team kimkim

Lena Sluga, local specialist, responded to this review:

Hello Aminath, thanks a lot for your review - I'm very happy to hear that you enjoyed your holiday here!

Family visit in amman + jerash, petra, dead sea, Jordan - Aug 6 - Aug 15, 2018

Traveler: Michael B. - Local specialist: Lena Sluga

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the... read more

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the end and he did show as some amazing views both driving into Petra and on the old road from Petra to the Dead sea.
Our guide Ibrahim for the hike to the Monastery was excellent, as was the hike itself.
Petra is of course amazing and our day and a half there was just about right.
Jerash, Ajloun, Karak and Showback are all impressive and enlightening.
The Dead Sea experience was enjoyable but really only because we could play with our grandchildren in the swimming pool.
A well organised itinerary with sufficient time to see our family in Amman. A trip we will not forget.
Lena deserves thanks for putting together the programme combining touring and spending time with our family.

Lena Sluga, local specialist, responded to this review:

Hi Michael,

I'm happy to hear that you enjoyed your trip as well as the time with your family, and thanks for the feedback, that is very helpful!

All the best!

Jordan south, Jordan - Aug 10 - Aug 13, 2018

Traveler: Maggie H. - Local specialist: Lena Sluga

Sharif was a real gentleman. We fell in love with him. Always on time, polite, attentive, full of useful suggestions, discreet.
He helped to make our two birthdays special.
Petra and Wadi Rum amazing. So much history. Bilal was a great story teller. Camel ride fantastic. Lying on the sand looking up at the stars beautiful. Sharif suggested snorkeling in Aqaba - just right.

Lena Sluga, local specialist, responded to this review:

Hi Maggie, I'm glad to hear that you enjoyed your trip - I will pass on the compliments!

Tour of jordan, Jordan - Jul 23 - Aug 1, 2018

Traveler: Sarah m. - Local specialist: Lena Sluga

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes... read more

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes and this was competitive. Jordan is quite pricey so it would be no cheaper to book once you arrived. Plus this way, everything's organised and you can make the most of your time.

We were mid summer so it was very hot but the plus was that it was very quiet and at times, we had the places to ourselves.

Jordan is a fantastic country with a lot to offer. We loved Amman and its eclectic range of markets and restaurants. The old town was much more interesting to us than the more westernised Rainbow Street. Petra was stunning - we didn't use a guide as the published material is very clear and you can then take things in at your own pace. We spent about 7/8 hours there - be prepared for a lot of walking but there are plenty of places inside to rest and get a drink. (Highly recommend The Old Village Hotel - out of the town up on the hill - but a short taxi ride to the sights).

Jerash, Iraq al Amir, Ajloun - all wonderful. The view across Galilee to Israel and Syria is amazing as is the view across the Dead Sea from Nebo. A lot of the place names are familiar from the Bible so it's really moving to actually see these landscapes which haven't really changed after thousands of years. All these sites were pre-planned and were more beautiful and atospheric than we'd imagined. The Karak castle was also really interesting.

Wadi Rum - much more interesting than I'd expected -we had the four hour jeep ride which I had been expecting to be too long but there was a lot to see (including a stunning sunset). We stayed at the Luxury Tented Camp which is a novel experience as the tents have a transparent side - allowing a clear view at night. Food at this place wasn't so good but you are in the middle of the desert! Tents are comfortable with their own small bathroom area. It was quiet when we stayed but there is a bar around a fire which allows you to take in the amazing mountain and desert scenery.

Next to Aquaba - good places to eat in town (recommend Syrian Palace). We went out to the beach for the day which was a welcome chance to rest after all the travelling. Water near the shore was not as clean as you'd hope but if you swim out from the jetty it's crystal clear. You can hire a mask/snorkel.

Finally - The Dead Sea. Now this was a great experience from the point of view of floating in the Dead Sea and covering yourself in the famous mud. The hotels are all resort style. We don't really go for this type of accommodation - (Marriot) it was packed with families and struggling to keep up with being fully occupied. If you don't like this ritzy type of place, it would be worth looking for something more low key and calmer. On the way to the airport we visited Bethany beyond the Jordan - someone was being baptised.

One thing to check- we had booked a cookery lesson and Mohammed duly got us to the place on time but communication clearly hadn't been clear, as they weren't expecting us. They cooked a delicious meal but no lesson. The other thing we didn't see which was on our itinerary was the Dana Nature Reserve - I guess we just ran out of time.

So - if you're undecided on Jordan - we'd definitely recommend! It's different - another culture - lots of historical sites and wonderfully friendly people. It really worked as a destination for all ages.

Lena Sluga, local specialist, responded to this review:

Hi Sarah, I'm very happy to hear that you had such a good time in Jordan - I'll pass on the compliments to Mohammed!

Also very lovely to see pictures of all of you in Jordan!

Thank you and all the best,

Lena

Camilo

Trip to jordan, Jordan - Jul 31 - Aug 4, 2018

Traveler: Camilo V. - Local specialist: Tamara Salameen

Two things I have to say: thank you and amazing!
The best thing of all, the people I interacted with: Tamara, Mohammad and Tito!
I usually do my own travel planning and booking, this time I booked a last minute trip to Jordan and I am more than happy I got to be connected via kimkim to the Why Jordan Tours team, from the first moment I got contacted by Tamara I knew that all I had to do was to leave it all to the experts and begin to enjoy my trip.
Tamara was incredibly helpful, despite the... read more

Two things I have to say: thank you and amazing!
The best thing of all, the people I interacted with: Tamara, Mohammad and Tito!
I usually do my own travel planning and booking, this time I booked a last minute trip to Jordan and I am more than happy I got to be connected via kimkim to the Why Jordan Tours team, from the first moment I got contacted by Tamara I knew that all I had to do was to leave it all to the experts and begin to enjoy my trip.
Tamara was incredibly helpful, despite the time difference between Mexico and Jordan we had a great communication, she listened and asked the right questions for me to tell her what I had in mind and she pulled a great itinerary for me. I had a few questions on regards to how I'd be crossing the land boarder from Israel to Jordan and she was able to give me all the details, I had nothing to worry about as she knew it all!
Once we agreed on a few changes to the itinerary I was all set, and with less than a week for me to arrive. Tamara did a fantastic job, you can tell right away that she is an expert in her field and she knows how to make travelers happy!
A couple days before arriving to Jordan I was contacted via phone by Tito, to put me in contact with my driver (and now dear friend Mohammad).
Once crossing the boarder and leaving the premisses I met with Mohammad, I can't say nothing more than I was the luckiest guy to have him be my driver/tour guide/travel buddy along my 5 day stay in Jordan. He is a very respectful, caring, knowledgeable person to have as your guide. He took care of everything along the ride for me to just literally enjoy and be able to see and do the most out of it, giving me the right tips of the things to do and see in the places I visited/stayed.
Jordan is an amazing country and I want to go back, soon if possible!
I began in Amman, a quick stop in the Citadel to get amazed by the view of the city and the ruins of the historical site.
Day 2 - I visited Jerash, quite an amazing and huge compound of the historical site, quick stop at Madaba to see the famous mosaic map, then stop at Mount Nebo to enjoy an amazing view and being wow by the church and mosaics. Overnight in Petra, amazing dinner and hotel.
Day 3 - Petra... I'm speechless! you have to visit at least once in your life. I had the chance to stop by the Why Jordan Tours office and met in person Tamara and Tito!
Day 4 - Wadi Rum, the desert is so magical, the sunset and the stars at night are spectacular. The camp I stayed in was unbelievable, amazing service, food, rooms, location.
Day 5 - jeep tour in the desert with amazing views and walks, a lunch prepared by my Bedouin driver in the middle of the desert, a delicious chicken bbq! Off to Dead Sea, it was incredibly hot!!!
Day 6 - end of my tour...
The best thing of my trip is I had the chance to meet amazing people, that is the most precious thing I'm taking from Jordan, the people is so warm and friendly. I truly know that I made friends which will last forever!
Muchas gracias Mohammad, Tamara, Tito and kim kim team!

Tamara Salameen, local specialist, responded to this review:

Dear Camilo,
Welcome Home.
Thank you very much about the amazing feedback ,and we are very happy to hear that you enjoyed your tour with like that.
You've became a member of our family/ and god friend. So you are welcomed anytime to visit us again in Jordan.

Stay well my dear :)

Ya HLA from Tamara, Mohammed and Tito

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Jul 30 - Aug 4, 2018

Traveler: Bilal H. - Local specialist: Lena Sluga

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my... read more

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my trip, also made recommendations to see things, such as on our way to Dana Village, he knew of a great spot to view the sunset so we were able to catch that. He had great recommendations of places to eat. All in all, he made the trip a much better than what it would have been otherwise

He even brought a Hotspot so I can stay connected on the trip.

I started from Amman to the North, Jerash and Ajloun. These places held ancient and medieval sites of Romans, a complete city, and a Muslim castle.

The next day was Madaba, Karak and Dana village. I really enjoyed Dana village and seeing the 500 year old village. The highlight of the visit was going on a hike with the local bedouin man that has lived in those mountains for more than 60 years.

After that was Aqaba and Dead Sea. Aqaba is a nice city, it was nice to see another bustling city since I left Amman. I enjoyed my stay there next to the sea. The Dead Sea resort I was at for some reason didn't have access to the beach open. Only to their pools, which was a let down.

After that, being back in Amman before my flight back was great. I was able to get some good falafel and shawerma one last time.

Lena Sluga, local specialist, responded to this review:

Hi Bilal,

Thank you very much for your review, I'll pass it on to Yahya as well :) Glad to hear that you loved the Falafel and Shawerma here also!

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Jul 22 - Jul 27, 2018

Traveler: Michelle P. - Local specialist: Lena Sluga

The driver was great, very thoughtful and attentive. Not always punctual at the start of the day, did give us some notice. Throughout the day, perfectly fine. Bilal the day tour guide was very knowledgeable. We saw petra through his enchanting descriptions and with great detail. LENA Was amazing, always there to respond and answer our questions, almost immediately. Seamless travel tailor made.

THANK YOU 😁
Michelle

Lena Sluga, local specialist, responded to this review:

Hi Michelle, thank you very much for this great feedback, it was my pleasure planning this trip with you! I'm glad that you enjoyed your time here! :)

Mia

Highlights of jordan: 6 days, Jordan - Jul 22 - Jul 27, 2018

Traveler: Mia F. - Local specialist: Tamara Salameen

I enjoyed the private Jordan tour and all Tamara’s hard work putting it together at the last minute. Her flexibility and helpfulness along the way were most important, answering my numerous questions, and ensuring I had non-smoking hotel rooms and a driver I could speak to.
The disappointments were mostly due to a lack of research on my part and even so we’re far outweighed by the positives. I would and will recommend your agency, driver Ala’a (the very cool, smart Aloosh), the Ramada Dead... read more

I enjoyed the private Jordan tour and all Tamara’s hard work putting it together at the last minute. Her flexibility and helpfulness along the way were most important, answering my numerous questions, and ensuring I had non-smoking hotel rooms and a driver I could speak to.
The disappointments were mostly due to a lack of research on my part and even so we’re far outweighed by the positives. I would and will recommend your agency, driver Ala’a (the very cool, smart Aloosh), the Ramada Dead Sea Resort, and most of the sites. The Citadel in Amman and Wadi Rum 4x4 tour (wear sneakers and socks for full enjoyment) and overnight were surprisingly interesting, Petra as awesome as imagined, and Wadi Mujid the clear winner - just a very expensive late addition. If you’re at all fit, tough, and can swim and climb a ladder, get Wadi Mujid included in your tour (Dead Sea area).
Tamara is to be commended for her patience, for taking such good care of me along the way and for being so responsive to my many questions and needs. Jordan is a beautiful, exciting country with much to do beyond the ruins. I will go back to the people at KimKim for future worldwide trips. Great support.

Tamara Salameen, local specialist, responded to this review:

Dear Mia,

Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Jul 18 - Jul 25, 2018

Traveler: Heather R. - Local specialist: Tamara Salameen

My driver was excellent, reliable punctual and knowledgable.

Petra was amazing and I wish I had scheduled more time there.

Dont be put off by going in July, it was no hotter than the UK was this summer and the place was empty of tourists.

Good choices for veggie food.

Tamara Salameen, local specialist, responded to this review:

Hello Heather,

Thank you for your nice feedback.
Happy to hear that you enjoyed your tour in Jordan.

You are welcomed anytime for tour in Jordan :)
Tamara

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Jul 22 - Jul 27, 2018

Traveler: Gillian M. - Local specialist: Lena Sluga

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We... read more

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We had an amazing time and enjoyed learning about Jordan’s place in the world and it’s part in history. The itinerary is fast paced, yet ideal to get the most out of the country in a limited amount of time.

Thank you KimKim, Lena and your local team for making this happen.

Happy Travellers all round,

Gillian and Michelle

Lena Sluga, local specialist, responded to this review:

Hi Gillian and Michelle,

Thanks a lot for your wonderful review, I'm very happy you enjoyed Jordan! Feel free to come back for longer :)

Greetings from Amman!

Rei

A few days in jordan, Jordan - Jul 5 - Jul 9, 2018

Traveler: Rei T. - Local specialist: Tamara Salameen

It was incredibly helpful to have kimkim to arrange this trip. It was in between heavy work travel and I needed something to do on personal time, but I did not have the bandwidth to arrange such a complicated trip by myself. Having an English-speaking driver as well as guides at Petra and Wadi Rum was enormously helpful. They were all flexible and resourceful. I was also pleased about how easy it was to customize elements of my trip, particularly choosing and using miles to book... read more

It was incredibly helpful to have kimkim to arrange this trip. It was in between heavy work travel and I needed something to do on personal time, but I did not have the bandwidth to arrange such a complicated trip by myself. Having an English-speaking driver as well as guides at Petra and Wadi Rum was enormously helpful. They were all flexible and resourceful. I was also pleased about how easy it was to customize elements of my trip, particularly choosing and using miles to book accommodations for some nights. My favorite accommodation was the La Locanda in Amman the way it served as a local cultural spot, and I enjoyed the campsite in Wadi Rum--it was a bit awkward because it was empty due to a tour group having their flight cancelled, but I enjoyed the spirit the of the staff despite that and being alone. The itinerary was packed and I think I would have enjoyed it more if I had more days and slowed down the pace, but what was put together was based on the parameters I had set.

I was glad to have visited Petra and walk around. My favorite part of the trip was Wadi Rum, as the landscape was so unusual and fascinating, and I enjoyed the feeling of being remote from the world. I was able to meet a friend in Amman and enjoyed just walking around a bit--I would have liked to see the citadel and possibly some of the museums. I think if one is going to Petra, there's not as much need to see Jerash, especially when it's hot, as well as some of the other minor stops--although I don't regret any of those. If I were to return to Jordan, I would probably opt for more of an adventure trip. The Dead Sea was a great place to recover, but I felt my time there was a bit too short to make myself feel comfortable in the large resort complex.

Mohammad was an excellent driver and we got along very well. There was slight confusion and I had been dropped off at the wrong hotel in Petra, although Mohammad was very quick in finding out what had happened and got me to the correct hotel. I would definitely have Mohammad be my driver again. We played a mix of Western and Arab music in the car, and occasionally stopped for tea or coffee. We had some good conversations and Mohammad was open about his life and thoughts. My guide in Wadi Rum was also named Mohammad and he was very accommodating when there were some French tourists who were a bit stranded in the desert with their vehicle and we assisted them.

Some things that could have been improved include having a better sense of the line item costs in the travel agency package, as that would have helped me figure out the right tips. I also personally prefer to avoid being around tourists when not at a popular tourist site. It would have been nice to stop by local restaurants in the various cities and towns, or get some street food. There was also a souvenir place around Mount Nebo that was fine to stop by, but I felt obligated to purchase something without really expecting it. I'm a bit of a minimalist traveler and don't like to add souvenirs unless I spot something at something like a boutique shop I spontaneously walk into. Also, it would have helped to get some guidance about the seasonal conditions in Jordan with the heat. It was hard even with looking up the weather in Jordan to understand how much hotter it was under the sun in midday. I'm quite happy that I was there during a low tourist season, but probably could have been more psychologically prepared for the heat.

Overall, I would use kimkim again and be more assertive about the details and my particular preferences as a traveler. I wasn't sure about how flexible I could be in these trips, but it seems like I could have customized the trip even more. I very much appreciated having someone around helping me and able to contact while I was there, so that I would not have to worry about being able to get from one place to another or smoothly returning to work travel at the end of my time in Jordan. I'm very grateful for all the work and service that went into this trip.

Tamara Salameen, local specialist, responded to this review:

Hello Rei,
Thank you for your nice feedback. and we are glad to know that you enjoyed your tour in Jordan.

It would be our pleasure to welcome you again in Jordan.

Tamara

Trip to jordan, Jordan - Jul 18 - Jul 20, 2018

Traveler: Jessica H. - Local specialist: Raísa Jorge

Raisa did an amazing job planning our trip for us! We were driven around the country in cool comfort by Ahmad who provided interesting cultural and historical tidbits along the way. He also gave us some great restaurant recommendations for when we got back into Amman. Mohammad, our guide in Petra, was extremely knowledgable and funny. Petra was amazing to experience for the history and beauty of the place. The Dead Sea at the Kempinski resort was a highlight. Floating in the water is such a... read more

Raisa did an amazing job planning our trip for us! We were driven around the country in cool comfort by Ahmad who provided interesting cultural and historical tidbits along the way. He also gave us some great restaurant recommendations for when we got back into Amman. Mohammad, our guide in Petra, was extremely knowledgable and funny. Petra was amazing to experience for the history and beauty of the place. The Dead Sea at the Kempinski resort was a highlight. Floating in the water is such a unique, unforgettable sensation... wish I could do it for hours on end!!! And the service at the resort is some of the best I've ever had in all my travels. Wish I'd had more time everywhere!!!

Raísa Jorge, local specialist, responded to this review:

Hi Jessica,
That's great to hear from you. Our team is focused on providing lifetime experiences and having your feedback make us feel accomplished.
Thanks for experiencing Jordan with us and we hope to see you again in our beautiful country, there is much more to explore!

Happy travels,
Raisa

Petra from jerusalem, Jordan - Jun 26 - Jun 28, 2018

Traveler: Michelle B. - Local specialist: Lena Sluga

Lena was helpful and put together a great itinerary for our group of 3, one couple and elderly parent. Make sure you do your own visa research. Our guide Burhan was very knowledgable, accommodating, interesting and helpful. The Dead Sea Spa had a lovely lunch and nice facilities for swimming in the dead sea. Movenpick was a beautiful hotel - A++. Petra was stunning - what an amazing experience. Wadi Rum - 4x4 trip was super cool. The Wadi Rum Luxury Nights camp was pretty good but I recommend... read more

Lena was helpful and put together a great itinerary for our group of 3, one couple and elderly parent. Make sure you do your own visa research. Our guide Burhan was very knowledgable, accommodating, interesting and helpful. The Dead Sea Spa had a lovely lunch and nice facilities for swimming in the dead sea. Movenpick was a beautiful hotel - A++. Petra was stunning - what an amazing experience. Wadi Rum - 4x4 trip was super cool. The Wadi Rum Luxury Nights camp was pretty good but I recommend confirming which tent you are in, request one with a view of the park, Number 29 had a view of another tent and a sand hill.

Lena Sluga, local specialist, responded to this review:

Hi Michelle, thanks a lot for your review! Also thanks for the update about the Wadi Rum Nights Camp, that's very helpful for me :)

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Jul 5 - Jul 15, 2018

Traveler: Gemma-Jane C. - Local specialist: Carmen Scholten

What a fabulous trip we had. Carmen planned the trip flawlessly and provided great itinerary suggestions. Our driver Shareef was fantastic and flexible as necessary. Highlights were Petra, Dana reserve (wish we'd stayed 2 nights!), Wadi Rum and Wadi Mujib. The trip was a great mix of culture, historical sites and hikes/canyoning. The Jordanians were ever welcoming and we did not want to leave!

Carmen Scholten, local specialist, responded to this review:

Dear Gemma,

Thank you so much for your kind review! It was lovely having you two here in the country. I'll pass on your kind words to Shareef as well.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with In2Jordan!

Carmen

Petra with herscu, Jordan - Jul 4 - Jul 6, 2018

Traveler: Ian S. - Local specialist: Imke Herold

We visited Wadi Rum and Petra. A wonderful experience and well organised. Excellent driver and new Hyundai Van. Driver was always on time. The guide that showed us Wadi Rum had personality, knowledge and a joy to be with.

Imke Herold, local specialist, responded to this review:

Hi Ian,
Thank you so much for your positive review! I am glad you had such a wonderful time in Jordan and I hope you get the chance to come back some time in the future!
Best wishes,
Imke

Jordan, Jordan - Jul 1 - Jul 4, 2018

Traveler: Tovah W. - Local specialist: Imke Herold

We had an amazing time in Jordan and all of our reservations/bookings/excursions etc were as we hoped they would be. The W Amman was beautiful. Our driver and guide, Faris, was great and so knowledgeable. He took us to Petra which was a highlight of the trip, then we stayed in a Bedouin camp in Wadi Rum (I recommend letting people know that the drive through the desert to get to the camp takes about 25-30 minutes. It was after 9pm, dark and we were nervous about why it was taking so long.... read more

We had an amazing time in Jordan and all of our reservations/bookings/excursions etc were as we hoped they would be. The W Amman was beautiful. Our driver and guide, Faris, was great and so knowledgeable. He took us to Petra which was a highlight of the trip, then we stayed in a Bedouin camp in Wadi Rum (I recommend letting people know that the drive through the desert to get to the camp takes about 25-30 minutes. It was after 9pm, dark and we were nervous about why it was taking so long. Once we got there everything was great but would have been good to know in advance.) The sunrise jeep ride through Wadi Rum was breathtaking, camel ride was a lot of fun and then we made our way to the dead sea. The resort was beautiful and we had a great time getting mud wraps and taking advantage of the hotel spa's amenities and pools. Wadi Mujib was amazing, definitely a challenge, and our driver got us to the airport nice and early for our 5:30am flight to Cairo. It was an excellent trip!

Imke Herold, local specialist, responded to this review:

Hi Tovah,
Thank you so much for your lovely and detailed trip review. I am so happy that you had an amazing time in Jordan and thank you so much for your tip about telling our clients about the half hour desert drive through the desert to get to the camp. We will definitely make sure to include that in our descriptions as of now! Best wishes, Imke

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - May 24 - May 27, 2018

Traveler: Lisa P. - Local specialist: Carmen Scholten

Carmen was great with helping me organise the trip based on my tight timelines.

My original driver Nedal ended up falling ill and was replaced with Ahmed who was lovely. He didn't have as much knowledge as Nedal but was nothing but professional and ensured my safety came first.

Loved the Jordanian hospitality. Amazing place and I look forward to returning, hopefully in the near future

Carmen Scholten, local specialist, responded to this review:

Dear Lisa,

Thank you so much for your review! It was awesome having you here in Jordan. I hope we've inspired you to come back and discover more in this region.

Thank you for traveling with In2Jordan!

Carmen

Jordan, Jordan - Jul 1 - Jul 4, 2018

Traveler: Nichole E. - Local specialist: Imke Herold

We had a wonderful time in Jordan. KimKim was very helpful in planning our trip. They were always very quick to respond to our requests or questions.

Imke Herold, local specialist, responded to this review:

Thanks Nichole for your 5 star rating and I am so glad you had such a wonderful time in Jordan!
Best wishes,
Imke

It a culture tours, Jordan - Jun 13 - Jun 26, 2018

Traveler: Samir H. - Local specialist: Lena Sluga

It was amazing specially Lena and Sharif the the tour guide.Highly recommend it.

Lena Sluga, local specialist, responded to this review:

Thank you for your review, I'm glad that you enjoyed your trip! :)

Jordan: amman, petra and wadi rum - 4 days, Jordan - Jun 8 - Jun 12, 2018

Traveler: Catarina R. - Local specialist: Imke Herold

I had a great experience with kimkim. The chat is great and made it very easy to book everything. Imke was extremely helpful since the first contact. She accommodated all our changes and answered all my questions. I was quite happy with the support and overall service.

Imke Herold, local specialist, responded to this review:

Hi Catarina,
Thank you so much for your lovely review Catarina and I am so glad you had such a great time in Jordan! I hope you have the chance to visit again at some point.
With my very best wishes,
Imke

Custom day trip to petra, Jordan - May 29 - May 29, 2018

Traveler: Marisa J. - Local specialist: Andy Nurse

Our trip to Petra and Wadi Rum was one of the most memorable, and it was very much thanks to outstanding planning by Andy. I was trying to communicate with local tour operators to schedule a very specific, customized private tour and was not very successful doing so. I ran into the KimKim team and gave it a shot, best thing I could have possibly done.

Our trip was surprisingly smooth, everything was scheduled impeccably and the itinerary executed flawlessly. Andy captured my vision, and... read more

Our trip to Petra and Wadi Rum was one of the most memorable, and it was very much thanks to outstanding planning by Andy. I was trying to communicate with local tour operators to schedule a very specific, customized private tour and was not very successful doing so. I ran into the KimKim team and gave it a shot, best thing I could have possibly done.

Our trip was surprisingly smooth, everything was scheduled impeccably and the itinerary executed flawlessly. Andy captured my vision, and delivered exactly what I was looking for. We started our day in Tel Aviv, visited Petra, and spent the night under the stars in Wadi Rum in a beautiful camp. The following morning we admired Wadi Rum and all it has to offer during the day. I also want to thank our Jordan-based driver, Ali, who was nothing short of amazing. He really made us feel very welcome and was accommodating to our needs throughout the trip. I was amazed at this hospitality and professionalism.

To Andy, Ali and the other local operators: thank you!

Andy Nurse, local specialist, responded to this review:

Hi Marissa,

Thank you so much. It feels great to organize truly memorable experiences for our guests and introduce them to some authentic Arab hospitality. Thanks for coming to the region and we are thrilled to hear that us at the Experience Jordan / Kimkim team were able to make this trip smooth and enjoyable.

Keep traveling!

Krish

Jordan: petra & the dead sea - 3 days, Jordan - Jun 4 - Jun 7, 2018

Traveler: Krish I. - Local specialist: Carmen Scholten

Overall the trip was great and all of us think that Petra was the highlight. It was a rush, but that's because we had time constraints and entirely our doing. Carmen is a great planner and was in constant contact & communication before and during the trip. My thanks to her. The guides were good and knowledgeable. Najeeb may have been a little overbearing but overall no complaints. They were punctual and helpful.

The Art Hotel (Downtown) was a great location and good place to stay and get a... read more

Overall the trip was great and all of us think that Petra was the highlight. It was a rush, but that's because we had time constraints and entirely our doing. Carmen is a great planner and was in constant contact & communication before and during the trip. My thanks to her. The guides were good and knowledgeable. Najeeb may have been a little overbearing but overall no complaints. They were punctual and helpful.

The Art Hotel (Downtown) was a great location and good place to stay and get a feel of life of the ordinary people in Amman. The Bedouin camp in Wadi Rum was below our expectations in terms of accommodation. However, the staff were excellent and the jeep tour in the desert was good. (Again I am not pointing any fingers as it was my choice for a 3 star accommodation, but if I may suggest a little more information about the accommodation during the planning stages would have helped).

We were not aware that we had to pay for towels & lockers at the Dead Sea Resort - an alert/info on this matter would have helped.

Overall, we were happy. Cheers.

Carmen Scholten, local specialist, responded to this review:

Dear Krish,

Thank you so much for your kind review and beautiful pictures! It's lovely to hear that you had a great time. Of course I will take your remarks into consideration for upcoming trips.

All the best and if you decide to ever come back to Jordan again, please be in touch. It would be my pleasure!!

Thank you for traveling with In2Jordan and all the best,

Carmen

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Jun 6 - Jun 10, 2018

Traveler: Najat H. - Local specialist: Tamara Salameen

I could write a book or a love song about My trip to the Jordan, a story and a song that will forever remain in my heart,

The trip started with kind Tamara who knew what I wanted and the places I wanted to visit, between Jerash, Wadi Rum, PETRA, and the Dead Sea,

At the Queen Alia airport, I was met with gentleman who had a sign with my name on it waiting for me, (sincere apologies don’t remember his name) in no time he arranged for my Visa, got my luggage and out of the airport,... read more

I could write a book or a love song about My trip to the Jordan, a story and a song that will forever remain in my heart,

The trip started with kind Tamara who knew what I wanted and the places I wanted to visit, between Jerash, Wadi Rum, PETRA, and the Dead Sea,

At the Queen Alia airport, I was met with gentleman who had a sign with my name on it waiting for me, (sincere apologies don’t remember his name) in no time he arranged for my Visa, got my luggage and out of the airport,

Outside, I was met by a familiar face, the face of the Jordanian Hospitality, named Mohammad, I was transferred to his clean well air-conditioned, safely and skilfully driven vehicle, who realized coming from Canada, not accustomed to warm weather offered me cold water and made sure I was happy and comfortable, I felt right at home enjoying every bits of every place I visited

Later, I was accompanied by Mu’ath, a gentleman a guide-who, by his knowledge made the past alive in front of my eyes, thru Petra’s ancient ruins,

My trip to the Jordan exceeded my expectations, glad I left the booking to the professionals, (no headache, and never got lost :)

I left Jordan, it’s beauty and it’s kind people but the Jordan, a song will forever remain in my heart

Tamara Salameen, local specialist, responded to this review:

Hello Najat,
Thank you for your nice review about the tour with it.
I am really happy to hear such an amazing review about trip in Jordan. our aim always that guests left Jordan with smile on their faces and beautiful memories about the country.
Its give a lovely sense to read such a feedback. and it would be our pleasure to welcome you again in Jordan , and I will make sure that we met.

Wish you all the best my dear :)

Tamara

Highlights of jordan & israel: 9 days, Jordan - May 29 - Jun 6, 2018

Traveler: Regina T. - Local specialist: Lena Sluga

Overall, our trip to Jordan and Israel was great.

Our journey to Jordan was well-taken care by Akram. He led us to many spectacular spots, which were unforgettable. He also shared Jordanian history and culture. The service Akram provided was exceptional.

We were particularly grateful to be arranged to accommodate in the luxury camp in the Wadi Rum Desert. Our camp was so luxurious and beautiful, which was beyond our expectations. The food was good. And our favourite part was hooka-ing under... read more

Overall, our trip to Jordan and Israel was great.

Our journey to Jordan was well-taken care by Akram. He led us to many spectacular spots, which were unforgettable. He also shared Jordanian history and culture. The service Akram provided was exceptional.

We were particularly grateful to be arranged to accommodate in the luxury camp in the Wadi Rum Desert. Our camp was so luxurious and beautiful, which was beyond our expectations. The food was good. And our favourite part was hooka-ing under the starry night in the middle of the desert. This was an experience that we would never forget.

However, there is still room for improvements for hotels we lived in Jordan. While it was true that the rooms are spacious, they were not as clean as we expected. There was little hair on the pillow cover in one of the hotels that we lived which implied that the hotel did not wash their pillow cover for every guest they served. Moreover, Worst of all, our experience in the Dead Sea Spa Hotel was horrible. While they had a good buffet, we were disappointed with the attitude of their staff members. Our room lock was not walking initially and the hotel made a promise that it only took five minutes for them to fix it. However, it eventually took us two to three hours to wait for the response from the hotel, in spite of our repeated and kind request to the hotel to fix the lock. We only had one night in the Dead Sea area and much time was wasted in fixing the lock of our room. What a pity!

Moreover, we were advised to purchase a 2-day Jordan pass. It turned out that we only spent one day in Petra. Perhaps better communication should be made between different parties so as to save us some money.

For our journey in Israel, we are amazed by the choice of hotel, which were so fancy. Also, the group tours are generally good. The tour guides were humorous. Yet, there was one exception, our tour to Bethlehem was poorly arranged. The tour guide looked grumpy all the time. Worse, our tour was conducted in both English and Spanish. Since it was apparent that the tour guide was more proficient in Spanish, I and my friends felt neglected by the tour guide. The queuing arrangement in the church of Bethlehem sucked! People just pushed others, without order and discipline.

Moreover, it will be great if there were fewer 'shopping stops' in those group tours in Israel. Frankly speaking, we were not really interested in shopping and we found those compulsory stays in their assigned shops was quite annoying.

Thank you Lena for all the arrangments, we really appreciate that. Generally speaking, we had a good experience. Yet, there were still minor parts that Lena should take care of to further improve the quality of similar tours later on.

Lena Sluga, local specialist, responded to this review:

Hi Regina, thanks a lot for your valuable feedback, we really appreciate it, as it helps us to improve in the future! All the best, Lena

Highlights of jordan & israel: 9 day itinerary, Jordan - May 27 - Jun 5, 2018

Traveler: william n. - Local specialist: Andy Nurse

Guides were great, in particular Jerusalem guide. Drivers were great, Jordan driver was very funny/full of knowledge and you can tell he really enjoys his job. When we experienced a bad hotel and had to change in Tel Aviv, Walid was great. He assured us the company would reimburse us and that their first priority is to take care of customers. I will discuss the hotel in an email/further on this, was our only bad experience, but was quite bad, unfortunately. Hotels in Jordan and Jerusalem were great, and wadi rum was really great as well.

Andy Nurse, local specialist, responded to this review:

Thanks William, Its great to hear that the different people who were on the tour really helped make the trip a nice experience. We work very hard to make sure we have the best guides and drivers in Jordan.

It looks like the hotel we have been using has slipped a bit recently so we are changing our hotel package for Tel Aviv to avoid that issue. I am happy that you enjoyed the highlights of Jordan and Israel and I enjoyed organizing this trip with you.

Wadi rum, amman trip, Jordan - May 19 - May 23, 2018

Traveler: Lyniese W. - Local specialist: Tamara Salameen

Tamara provided great service for the booking of our last minute trip.
Khalid was an amazing guide and took great care of us over the course of three days.

Tamara Salameen, local specialist, responded to this review:

thank you Lyniese,
good to hear such a nice feedback about the tour, and very happy to know that you like the tour.

Looking forward to welcome you again in Jordan in the future.

Best,
Tamara

Camping and desert , Jordan - May 13 - May 15, 2018

Traveler: elina p. - Local specialist: Tamara Salameen

I want to say BIG Thank you to my wonderful agent Tamara, who I was happy to meet in Jordan, she did a excellent job to organize my trip. She was very welcoming and kind to me when we spoke in the office. I also want to say my special thank you to my guide in Petra, and my very big thank you to my guide and driver Bassam Helalat. Bassam is the best driver and wonderful knowledgeable person. With his help I was able to see and feel Jordan, meet amazing people and see unforgettable... read more

I want to say BIG Thank you to my wonderful agent Tamara, who I was happy to meet in Jordan, she did a excellent job to organize my trip. She was very welcoming and kind to me when we spoke in the office. I also want to say my special thank you to my guide in Petra, and my very big thank you to my guide and driver Bassam Helalat. Bassam is the best driver and wonderful knowledgeable person. With his help I was able to see and feel Jordan, meet amazing people and see unforgettable land-scarps. I miss you all, I miss Jordan very much. It was an honor to know you all. If I ever will have an opportunity to go to Jordan, I would be the happiest person in the world. My best regards to all team. Love you all.

Tamara Salameen, local specialist, responded to this review:

Most welcomed Elina dear, it was pleasure meeting you in the office and arranging your tour in Jordan :). very happy to hear your feedback about the tour and people of Jordan. you became one of our family and welcomed anytime to visit our beautiful country Jordan. Love you too.

best,
Tamara

Lakshmi

Trip to jordan, Jordan - May 5 - May 10, 2018

Traveler: Lakshmi J. - Local specialist: Carmen Scholten

We are back home after a great trip to Jordan, all thanks to Carmen. Carmen was always kind and quick in responding to our endless questions. She suggested an alternative itinerary to save some transfer time and it worked well for us. She was very accommodating to all our requests and changed the hotels to meet our requirements and budget. Our driver Audi was very cheerful, helpful and a kind person and we had a wonderful time with him. The whole itinerary was well planned, all the pickups... read more

We are back home after a great trip to Jordan, all thanks to Carmen. Carmen was always kind and quick in responding to our endless questions. She suggested an alternative itinerary to save some transfer time and it worked well for us. She was very accommodating to all our requests and changed the hotels to meet our requirements and budget. Our driver Audi was very cheerful, helpful and a kind person and we had a wonderful time with him. The whole itinerary was well planned, all the pickups and drops were on time and everything was perfect. We loved Jordan, the people and their hospitality. Altogether we had an amazing trip. We highly recommend Kimkim, Carmen and Audi. Thank you so much :)

Carmen Scholten, local specialist, responded to this review:

Dear Lakshmi,

Thank you so much for your kind review! It was a blast having you ladies here in the country and I'll pass on your review to your driver.

Thank you for traveling with In2Jordan!

Carmen

Jordan: amman, petra and wadi rum - 4 days, Jordan - Apr 26 - Apr 30, 2018

Traveler: Tamara B. - Local specialist: Lena Sluga

Been there. Done that. Have the t-shirt to prove it.

That’s usually what people say when they have travelled to a place, or have completed a task.

Well two out of three ain’t bad, especially since buying t-shirts is not part of my aesthetic. LOL!

Instead, I’ll sit grinning madly with memories of the “been-there-done-that” when I flip through my passport, my gmail account or my phone photos.

Jordan was amazing. The people are amazing. The food is incredible. The history is epochtic. The... read more

Been there. Done that. Have the t-shirt to prove it.

That’s usually what people say when they have travelled to a place, or have completed a task.

Well two out of three ain’t bad, especially since buying t-shirts is not part of my aesthetic. LOL!

Instead, I’ll sit grinning madly with memories of the “been-there-done-that” when I flip through my passport, my gmail account or my phone photos.

Jordan was amazing. The people are amazing. The food is incredible. The history is epochtic. The landscape is jawdropping.

Ahmad was waiting to pick me up at the airport and from the-get proved to be the best companion for this five day trip that I could ever ask for. He was my driver, my dj, my translator, my dance partner, my diary, my sidekick, my smilemirror, my protector, my lunch partner, my tea connoisseur, my phototakeouter and the best tourguide that I’ve ever had on any of my travels.

On our many roads to cross journey, I was introduced to songs that I had never heard before! Music, dancing and laughter was our modus operandi. He even played an Arabic song that would become the songtrack of my trip – so much so that I made him stop the car so that I could get out and dance barefooted in the desert. I wish I remembered it now. He told me the name but I forgot. Needless to say I had F.U.N!

Unto Jordan.

I loved visiting Jordan. I loved it. It helped that I was riding a wave of happy. The visit to Jordan was the culmination of my one-a-year odyssey that I started in 2012, visiting one of the New Seven Wonders of the World every year. Jordan was the one that happened last and may arguably be the best visit for several personal reasons.

Considering its location, the country is pretty peaceful but mostly known for the ancient Nabataean city of Petra which was carved out of rock over 2000 years ago and is one of the Seven Wonders of the World.

The city is carved out of these massive towering boulders that occupy several complexes. There is one gate in and one gate out but you rarely ever repeat your steps; often every cornerturn yields a new and magnificent site. Its dramatic and astounding and the walls echo a remarkable history.

After you enter through the gate, you walk through what is called a Siq which highlights the way in which water was harvested and channeled throughout the city, the Siq opens you up to this massive monument called the Treasury. I got there at 7am, it was kinda cold, not many tourists were around, so I got to poke around, peep in, explore at leisure and have not too many people in my pictures. A few hours later, the place was crawling with tourists.

Then I took a different route to climb to the top of an adjacent mountain to see the Treasury from the top. After I dismounted one mountain, I began an epic journey of climbing 1000 steps to view the Monastery – the largest of Petra’s carved structures and an amazing monstrosity of a building. The symmetry of the structure built at a time when engineering was not what it is today, is a sight to behold and the views from on top of the mountain of the surrounding landscape were nothing short of amazing.

As I was making my way off of the mountain, possibly at the last one hundred steps, the sky got dark and it started to rain. I had my umbrella, so the torrential rain was hardly a challenge, but I got to see first-hand how the water is channeled through the gorges of Petra, and how the engineering actually worked. That in itself was an amazing sight. After a couple of minutes though, the water grew fierce. The guides started shouting “save yourself, run for your lives” as the water started swiftly collecting and gushing through the Siq. Not exactly what you want to hear on your travels! The Treasury was opened and tourists piled in as its higher ground provided security and shelter. Needless to say, no one died, the tourism authority trucked the tourists who were stuck far into Petra out. I walked out, but my sneakers never made the journey back. I lost them to Petra.

I called Ahmad to pick me up, I got home and changed and got to Petra Kitchen just in time for my culinary dinner tutorial on the food and delicacies of Jordan, myself and about 20 other persons cooked five courses and sat and ate them all. By the time I got home, I was spent but completely satisfied.

Over the next few days, I toured the enchanting desert landscape of Wadi Rum, where I camped out one night under the desert moon listening to a very silent night. I also visited little Petra, Shobak, the Dead Sea, Mt Nebo and Madaba. When I left Jordan, I felt such a connection with its people who at the drop, were less interested in me buying their wares, and were more intrigued to invite me for copious amounts of fragrant tea, have me sit with them as they tried to figure out from whence I came and laugh uproariously at their confusion of what the Caribbean is.

Jordan is a country of settlers and refugees in that many persons moved there from neighbouring states; and were forced to forge an identity out of a new landscape – possibly one of every three persons hail from a neighbouring country. Quite similar to what the Caribbean represents – it is a place that people make their own. I felt awed by the landscape which since biblical times had held such importance to the region and I felt moved by the culmination of my own insatiable desire to see the world as the world sees itself.

Oh, the joy of travel.

A friend recently reminded me of a response that I had given to the question of my travels, where is my favourite place in the world, and my response to him, is that I haven’t been there yet! That’s so me!

Now that the seven wonders are done, I need to see more. I need to travel even more. There is so much more to discover and so I wonder and I wander and I can’t wait to see where my wanderings take me to next!

Lena Sluga, local specialist, responded to this review:

Hi Tamara, thank you so much for your review! I'm very very happy to hear that you enjoyed Jordan so much, and the time with Ahmad! :) Greetings and happy future travels!

Parveen

Amman, jerash, petra, wadi rum, aqaba, dead sea, Jordan - Apr 19 - Apr 26, 2018

Traveler: Parveen S. - Local specialist: Carmen Scholten

My experience in Jordan would not have been what it was without my travel specialist, Carmen answering ALL my questions, working around my own plans etc., and just being accommodating! My driver, atef, was unbelievable. He was so gracious and kind and knew all the routes and gems of each place. My Bedouin guide, Ibrahim, who took us through Petra's backdoor to the monastery was wonderful. He was patient, helpful, and an overall great guide who showed us so many cool things along the way. From... read more

My experience in Jordan would not have been what it was without my travel specialist, Carmen answering ALL my questions, working around my own plans etc., and just being accommodating! My driver, atef, was unbelievable. He was so gracious and kind and knew all the routes and gems of each place. My Bedouin guide, Ibrahim, who took us through Petra's backdoor to the monastery was wonderful. He was patient, helpful, and an overall great guide who showed us so many cool things along the way. From jerash, to the sites in Amman, to the absolutely magestic Petra, my husband and I had an incredible time. Petra by night was also such a beautiful experience. And driving along the dead Sea was really beautiful. It was thanks to Carmen's expertise, I was able to pack so much into my trip. I highly recommend working with this team! It'll make your life and experience that much better!!!! Thank you Carmen!

Carmen Scholten, local specialist, responded to this review:

Dear Parveen,

Thank you so much for your fantastic review, it really makes our day! I've passed on your kind words to everyone involved in your trip.

Thank you for booking with In2Jordan and we hope to see you again in Jordan!!

Carmen

Bedouin jordan april 27, 2018 to may 4, 2018, Jordan - Apr 28 - May 3, 2018

Traveler: Helen L. - Local specialist: Lena Sluga

We loved our trip to Jordan! We saw everything we wanted to see at our own pace. It was the perfect blend of rest, relaxation and activity, all thanks to Lena, our kimkim trip organizer and Wael, our tour guide and driver, Wael. Lena was professional, answered all our questions in a timely manner and planned an amazing trip for us. She worked with us as we requested for numerous adjustments and changed itineraries. Thank you Lena for your patience!
Wael showed great customer experience. Super... read more

We loved our trip to Jordan! We saw everything we wanted to see at our own pace. It was the perfect blend of rest, relaxation and activity, all thanks to Lena, our kimkim trip organizer and Wael, our tour guide and driver, Wael. Lena was professional, answered all our questions in a timely manner and planned an amazing trip for us. She worked with us as we requested for numerous adjustments and changed itineraries. Thank you Lena for your patience!
Wael showed great customer experience. Super friendly. Kept us safe. Gave us the appropriate warnings at certain sites. Highly knowledgeable of Jordan. Always prompt. Drove extremely well through the changing terrain and crazy traffic. Introduced us to delicious authentic Jordanian cuisine. We felt like we were on vacation throughout the whole trip. No stress at all, like our other trips. Would highly recommend this trip to anyone! Thank you kimkim, Lena, Wael and Jordan for give us an awesome vacation!

Lena Sluga, local specialist, responded to this review:

Hi Helen & Jennifer, thank you so much for your kind words, I am very happy to hear that you enjoyed your time in Jordan! All the best, Lena

Two week end to two month stay in israel , Jordan - Apr 13 - Apr 24, 2018

Traveler: Karen S. - Local specialist: Andy Nurse

We were very happy with all of the arrangements made by Kimkim. Our drivers and guides, both city and hiking were excellent . They were warm and welcoming and all went beyond the call of duty making extra stops where they thought appropriate. We learnt a great deal about modern day Jordan from them . Of special note were Fahdi ( Abu Hamza), Fawaz and Bilal. The hike from Dana to Feynan and from Little Petra to Petra were especially memorable and we will treasure our memories of our stays at... read more

We were very happy with all of the arrangements made by Kimkim. Our drivers and guides, both city and hiking were excellent . They were warm and welcoming and all went beyond the call of duty making extra stops where they thought appropriate. We learnt a great deal about modern day Jordan from them . Of special note were Fahdi ( Abu Hamza), Fawaz and Bilal. The hike from Dana to Feynan and from Little Petra to Petra were especially memorable and we will treasure our memories of our stays at the Dana Guest House and the Feynan Ecolodge . The home hospitality meal was a great addition to the itinerary. Thank you Andy for always keeping us informed of pickups and arranging the last minute drive to Amman from Aqaba.

Andy Nurse, local specialist, responded to this review:

Thanks Karen! I love the different notes you made about the trip. I really enjoyed setting up your trip and working with you on the best itinerary. You experienced some gems with Feynan Ecolodge, Dana Guest House and the meal with a local family!

Trip to jordan, Jordan - Apr 9 - Apr 13, 2018

Traveler: Linda H. - Local specialist: Caitlin Bitzer

We could not have been more pleased with the overall tour! Our driver was absolutely amazing!!! The tour, guides and the hotels were also top notch. We would definitely book with this company again! Thank you so much!!

Jordan in 5 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Mar 29 - Apr 3, 2018

Traveler: Juliana T. - Local specialist: Carmen Scholten

My trip to Jordan was everything and a bit more from what I have expected :)
Carmen has provided me with an amazing service from the beginning and she was great accommodating all the places I wanted to visit in only 5 days, thank you so much for that!
Amman was very interesting and I really enjoying walking around the Paris Circle and getting lost on Circles 1 and 2... also on day 2 going to Mount Nebo and Bethany beyond the Jordan was a great experience, and needless to say that a pit stop... read more

My trip to Jordan was everything and a bit more from what I have expected :)
Carmen has provided me with an amazing service from the beginning and she was great accommodating all the places I wanted to visit in only 5 days, thank you so much for that!
Amman was very interesting and I really enjoying walking around the Paris Circle and getting lost on Circles 1 and 2... also on day 2 going to Mount Nebo and Bethany beyond the Jordan was a great experience, and needless to say that a pit stop by the Dead Sea it's always a great idea ;-)
Qusai my driver was super nice and flexible and always making sure to make pit stops to get me black tea with sage, water, sweets and the best falafel that I have ever had in the middle of nowhere on my way to Fernan Ecolodge.
I always wanted to go to Petra and I can only say that it was amazing! I am happy I spent 1 and 1/2 day there as this gave me enough time to do the back trail to the Monastery the first afternoon and enjoy the Trail to High Place of Sacrifice ( 4.5 hours and lots of steps) and the some other interesting spots on the second day.
I have really enjoyed my stay at the Feynan Ecolodge and the night at Khaled's Camp in Wadi Rum, to be honest, I never thought I would have liked to be in the desert as much as I did... Khaled is amazing and he even managed to get me on the hot air balloon the next morning, although I forgot to tell Carmen that this is something that I wanted to do and they were super flexible helping me with the payment, as I did not have enough Jordanian Dinars with me. Shukran again Khaled and Qusai :-)
Last but not least l couldn't leave Jordan without enjoying a beautiful afternoon in Aqaba relaxing by the beach sipping cocktails on the Red Sea...
By now, I hope you will drop Carmen a message for your personalized trip and go enjoy the best of Jordan! I am already looking forward to go back...

Carmen Scholten, local specialist, responded to this review:

Dear Juliana,

Thank you so much for your fantastic review!! Both me and everyone involved in your trip to Jordan really appreciate it!

It will be our pleasure to have you back in Jordan. Thank you for traveling with In2Jordan!!

Carmen

Jordan, Jordan - Apr 11 - Apr 16, 2018

Traveler: Justin T. - Local specialist: Andy Nurse

Great support by Andy. Local guide, Waleed, had very in-depth knowledge and was able to show us exactly what we were looking for.

Andy Nurse, local specialist, responded to this review:

Thanks Justin. I was happy to support your trip to Jordan and I am very pleased to hear that you liked your guide Waleed.

Jennifer

Content research trip - writer & editor for kimkim, Jordan - Mar 19 - Mar 31, 2018

Traveler: Jennifer K. - Local specialist: Andy Nurse

I'm the Head of Content at kimkim, and booked the first half of my recent trip to Jordan with Andy from Experience Jordan. A major goal of my trip was research for original article ideas, and my criteria was challenging. Andy did an amazing job of curating unique activities in Amman and throughout Northern Jordan that lived up to my "off the beaten path" standards.

Two favorite memories come to mind from my trip. I loved the hike that Andy arranged in the Ayoun area of Northern Jordan,... read more

I'm the Head of Content at kimkim, and booked the first half of my recent trip to Jordan with Andy from Experience Jordan. A major goal of my trip was research for original article ideas, and my criteria was challenging. Andy did an amazing job of curating unique activities in Amman and throughout Northern Jordan that lived up to my "off the beaten path" standards.

Two favorite memories come to mind from my trip. I loved the hike that Andy arranged in the Ayoun area of Northern Jordan, complete with a local guide and home-cooked Jordanian lunch. The day before my hike, the length of the hike had to be shortened significantly to accommodate a meeting I had later that afternoon. Andy was able to quickly make the change and worked with the hiking guide to find a shorter route that was still beautiful and enjoyable.

Andy also booked a tour of the winery facility at Eagle Distilleries, the oldest distillery in Jordan. It was so special to chat with the winery director, who was so passionate about his work, and to sample some of the best wines made in Jordan. These tours are now available to the public, and getting a sneak peek was a treat!

Thank you so much Andy for your incredible flexibility and responsiveness during my trip (and for making my border crossings from Israel so seamless)!!

Andy Nurse, local specialist, responded to this review:

Thanks Jennifer!

I really enjoyed meeting you in Jordan. Your pictures look amazing, you can really see how green northern Jordan is around March and April.

Wine and foodie tours are definitely something that we growing and will be happy to provide those experiences to customers. Additionally, I was very happy to hear your talk about how great Jordan is a great tourist destination and that you would like your parents to have an extended visit one day. I believe Jordan really is spectacular, and I look forward to promoting tourism to Jordan more with you.

Jennifer

Content research trip - writer & editor for kimkim, Jordan - Mar 24 - Mar 31, 2018

Traveler: Jennifer K. - Local specialist: Carmen Scholten

I'm the Head of Content at kimkim, and booked part of my recent trip to Jordan with Carmen from In2Jordan. A major goal of my trip was research for original article ideas, and my criteria was pretty challenging. Carmen did an amazing job of curating interesting, unique, and immersive experiences that lived up to my "off the beaten path" standards.

One of my absolute favorite memories is from my time in Wadi Rum, the desert wilderness in southern Jordan. I was originally scheduled for an... read more

I'm the Head of Content at kimkim, and booked part of my recent trip to Jordan with Carmen from In2Jordan. A major goal of my trip was research for original article ideas, and my criteria was pretty challenging. Carmen did an amazing job of curating interesting, unique, and immersive experiences that lived up to my "off the beaten path" standards.

One of my absolute favorite memories is from my time in Wadi Rum, the desert wilderness in southern Jordan. I was originally scheduled for an overnight "digital detox" experience, complete with private yoga sessions and sleeping under the stars (no tent!) in the middle of the beautiful desert. Due to crazy weather and some other unavoidable circumstances, this had to be canceled day-of. Carmen immediately got to work finding alternate options for me, and managed to book one of the very highly coveted bubble tents at Wadi Rum Night Luxury Camp (see photo). This was unforgettable - I felt like I was waking up on Mars!

Thank you to Carmen for being reliable and available during my trip, and quickly coming to my rescue with a fantastic alternative to my original plan!

Carmen Scholten, local specialist, responded to this review:

Dear Jennifer,

Thank you so much for your kind review! Organizing your trip was a challenge at times, but it was a pleasure to do so! We'll keep in touch!

Thank you for having us organizing part of your trip in Jordan!!

Carmen

Angelica

Experience jordan tour - 8 days, Jordan - Apr 7 - Apr 15, 2018

Traveler: Angelica F. - Local specialist: Andy Nurse

Everything on this trip was great except for the mishap with the Visa situation upon our arrival and the pick up from the airport. Also, our last hotel was changed and the hotel didn't have a double bed option in the non-smoking room. My roomate and i had to share a bed.

Andy Nurse, local specialist, responded to this review:

Hi Angelica, thanks for leaving a review. I am very pleased that you enjoyed your trip to Jordan.
Apologies for the odd mishap on your visa situation. Government paperwork was a problem there as explained below on Hazel's review. We are developing relationships with more hotels so as to not have to work with any "smoking room" difficulties.

Thanks for traveling to Jordan with us and leaving a review!

Jordan: petra & the dead sea - 3 days, Jordan - Apr 19 - Apr 21, 2018

Traveler: Jason G. - Local specialist: Carmen Scholten

If I were to do this again,

I would want more information up front from the guide about what has been paid for already and what hasn't.

Carmen Scholten, local specialist, responded to this review:

Dear Jason!

Thank you for your 5* review. It's always nice for me to receive feedback on the guides and how to organize things better. I hope I've inspired you to come back to Jordan again!

Thank you for traveling with In2Jordan!

The ultimate guide to wadi rum - jordan's adventure paradise, Jordan - Apr 5 - Apr 12, 2018

Traveler: myriam d. - Local specialist: Carmen Scholten

Wonderful country and nice people.
We enjoy a lot and our trip was a great experience.
Good organisation, maybe just one driver had been better as a new one every day !
Thank’s a lot !

Carmen Scholten, local specialist, responded to this review:

Dear Myriam!

Thank you for your kind review. You've surely met a lot of different people on your trip, however we'll do our best to stick to one driver for future customers. Thank you for sharing this with me. I hope we've inspired you to come to discover more of what beautiful Jordan has to offer.

Again thank you for traveling with In2Jordan!

Carmen

Hazel

Experience jordan tour - 8 days, Jordan - Apr 7 - Apr 15, 2018

Traveler: Hazel O. - Local specialist: Andy Nurse

I have been wanting to go to Jordan and have done a lot of research and comparison between different tour operators. I have also considered just renting a car and doing it on my own since I want the experience to be as intimate as possible and not be stuck with a big tour group. Thankfully, I came across Kimkim's 8 days Experience Jordan Tour which offered the type of itinerary I was looking for and also offered a fair price as a private tour. The communication platform of Kimkim worked... read more

I have been wanting to go to Jordan and have done a lot of research and comparison between different tour operators. I have also considered just renting a car and doing it on my own since I want the experience to be as intimate as possible and not be stuck with a big tour group. Thankfully, I came across Kimkim's 8 days Experience Jordan Tour which offered the type of itinerary I was looking for and also offered a fair price as a private tour. The communication platform of Kimkim worked great for our group and Andy Nurse, our tour specialist was able to answer all our questions and concerns on a timely manner. He was the one responsible to set up our tour and was very patient with all the changes and adjustments we made until the last minute. Joost Schreve and Alex Buri also came to our rescue to make sure our needs were attended to. They all worked well as a team.

There were 8 of us in our group and everyone came back home safely and full of amazing memories and adventures created during our tour of Jordan. We were also happy with our tour guide, Abdallah As'ad, who gave us an insight about Jordan's culture & history through out our tour. He was easy going, patient, knowledgable, accommodating and a great company to be with.

As far as the negative side, the only hiccup I have experienced was during our arrival at the airport. The 4 of us out of the 8 in the group arrived a day earlier at the airport. The representative who was supposed to meet us and process our visas failed to show up. It was late at night so we got a bit frantic not knowing if we were going to get picked up or not. We waited for about 20 minutes just incase they were running late before we decided that we needed to get a hold of somebody from the company. Fortunately, we were able to call the main office based out of California and with the time difference, the office was open at that time and that was when Alex Buri stepped in to help us out. He got a hold of Andy for us and got things straightened out from there. The airport representative never made it so we got instructed to buy our own visas which later got reimbursed by the company. It set us back almost an hour until we got picked up by our driver to take us to our hotel. The rest of our group who arrived the following day had no issues with their airport transport.

Overall, I recommend Kimkim and I would chose to book again with them for future travels.

BTW, since we arrived a day early, we were able to do an extra activity by having Kimkim arrange our R/T transfer to Wadi Mujib Resereve. We did the Siq trail Hike and I highly recommend this thrilling activity if you are looking for something different to do while in Amman. The book Lonely Planet quoted one of the reserve ranger describe this hike as "Petra with water".

Andy Nurse, local specialist, responded to this review:

Thank you Hazel for the great review! I am really happy that you had a great time. Abdalalah As'ad is one of the best guides, so I was really excited that I was able to reserve him for your trip. That is one of the benefits of booking early, like you did!

Apologies for the first day airport mixup, we had a problem with one of the three dates written on one of your group's manifest for the government that caused the issue. My sincere apologies, and we tried to do our best to resolve the... read more

Thank you Hazel for the great review! I am really happy that you had a great time. Abdalalah As'ad is one of the best guides, so I was really excited that I was able to reserve him for your trip. That is one of the benefits of booking early, like you did!

Apologies for the first day airport mixup, we had a problem with one of the three dates written on one of your group's manifest for the government that caused the issue. My sincere apologies, and we tried to do our best to resolve the matter. Alex and Joost are great associates who were able to help all the way from the other side of the world.

I think it was really smart of the four of you who arrived early to do the Wadi Mujib Sig trail as a day trip from Amman. It really is a great adventurous water hike that is easy to do as a day trip from the capital. That is one place where your planning came in handy! It was a pleasure hosting you in Jordan and I wish you the best on your next adventure!

Stelios

Jordan: amman, petra and wadi rum - 4 days, Jordan - Apr 11 - Apr 14, 2018

Traveler: Stelios S. - Local specialist: Lena Sluga

Our trip to Jordan was great. Lena created a perfect itinerary for us and she included in it everything we wanted. Even if we changed our requirements a lot of times and we booked our trip at the very last minute, Lena was very patient, responsive and understanding.

We didn't have any problems. and our driver was very funny, professional and friendly. The price was very good as well. Highly recommended!

The only thing that I would change is the 4-hour 4x4 Jeep Tour that we had in the... read more

Our trip to Jordan was great. Lena created a perfect itinerary for us and she included in it everything we wanted. Even if we changed our requirements a lot of times and we booked our trip at the very last minute, Lena was very patient, responsive and understanding.

We didn't have any problems. and our driver was very funny, professional and friendly. The price was very good as well. Highly recommended!

The only thing that I would change is the 4-hour 4x4 Jeep Tour that we had in the desert. We really enjoyed that tour, but the car was not even close to a Jeep. It was an old vintage car, which caused us some headache.

Lena Sluga, local specialist, responded to this review:

Thank you very much for your review, it was my pleasure to plan this trip with you!

Jordan, Jordan - Apr 11 - Apr 16, 2018

Traveler: Auey D. - Local specialist: Andy Nurse

There were a few bumps along the road with the reservations and requests for activities that didn't go through e.g. we were placed into a different hotel than the one we had requested and weren't notified; we only found out when we got to the hotel and had to call Andy ourselves. Granted, the hotel was a much nicer one than he one we had requested but "I changed the booking I just didn't tell you" isn't what passes for an apology or a suitable notification.
For the dive in the Red Sea, we... read more

There were a few bumps along the road with the reservations and requests for activities that didn't go through e.g. we were placed into a different hotel than the one we had requested and weren't notified; we only found out when we got to the hotel and had to call Andy ourselves. Granted, the hotel was a much nicer one than he one we had requested but "I changed the booking I just didn't tell you" isn't what passes for an apology or a suitable notification.
For the dive in the Red Sea, we asked for 2 dives and we paid for the 2 dived each but when we got onto the boat we were told that we were only to do 1 dive because thats what they were notified.

Our freelance tour guide, Walid, along with the bus driver who was provided by the Agency helped a lot in getting us around and giving us information and knowledge on the places we were to, and gave us insider trips to get us the best deals.

However, I think we could've done without the bus driver smoking on the bus every time we got off. It was nauseating every time we came back onto the bus.

Ultimately, it was an amazing experience visiting that part of the world for the very first time, it wouldn't be an adventure if we didn't have any obstacles.

Andy Nurse, local specialist, responded to this review:

Hi Auey, I am happy to hear that it was an amazing experience.

The diving experience was never finalized or added to the trip costs. But I added it "on the house" as the guide told me your group wanted to dive and we had talked about diving before. Even if I did not charge for it, and we did not agree on how many dive, I wanted your group to have a great experience so I was happy to cover it for you.

I have noted the complaint about the bus driver smoking, and will alert my boss about it.... read more

Hi Auey, I am happy to hear that it was an amazing experience.

The diving experience was never finalized or added to the trip costs. But I added it "on the house" as the guide told me your group wanted to dive and we had talked about diving before. Even if I did not charge for it, and we did not agree on how many dive, I wanted your group to have a great experience so I was happy to cover it for you.

I have noted the complaint about the bus driver smoking, and will alert my boss about it. Overall, I'm glad to hear that Waleed helped a lot and that it was an amazing experience. Safe travels!

Jordan, Jordan - Apr 11 - Apr 16, 2018

Traveler: Ploy U. - Local specialist: Andy Nurse

Our group had an amazing time in Jordan! Despite some minor miscommunication at the beginning of our trip with Andy, our local specialist, about some accommodation details, it was overall a pretty smooth experience and he was able to help us with the problems we had. We very much enjoyed our time with our local guide, Waleed, who was very accommodating and had ample knowledge about Jordan's history and traditions, all of which we very much enjoyed hearing about.

We spent a total of 5 days... read more

Our group had an amazing time in Jordan! Despite some minor miscommunication at the beginning of our trip with Andy, our local specialist, about some accommodation details, it was overall a pretty smooth experience and he was able to help us with the problems we had. We very much enjoyed our time with our local guide, Waleed, who was very accommodating and had ample knowledge about Jordan's history and traditions, all of which we very much enjoyed hearing about.

We spent a total of 5 days there and we felt that was enough to see everything without having to rush, although more time to relax at the Dead Sea at the end of our trip could have been the cherry on top. Petra is truly a world wonder and we spent about 7 hours exploring, which for the average traveler, I think is plenty of time. But, if you are very interested in ancient history and want to do more of the hiking trails, perhaps an extra day in Petra would be good. I wouldn't necessarily recommend the Petra by Night experience because it is quite a long walk and you don't get to see much in the dark -- but it might be worth it to some people. We also went to Aqaba, which is worth a boat trip if you are into snorkeling/scuba diving but otherwise, there isn't much to do in the city. Wadi Rum is also a very cool spot, but if you stay at one of the campsites, I would recommend trying to get there a bit on the earlier side to explore the grounds -- but that and the desert jeep tour warrants about a full day at most.

The meet-and-assist step at the airport both upon our arrival and departure was highly convenient, although it would have perhaps been useful to know what to expect about the visa process prior to our arrival.

The only downside was our bus. The driver was very nice but he had the habit of smoking in the car (albeit, when we were not there) which made long bus rides very uncomfortable because of the smell. The driving was sometimes erratic but I think that can be partially attributed to the slightly bumpy roads!

Andy Nurse, local specialist, responded to this review:

Hi ploy thanks for your review. Waleed and I were in communication throughout the trip, trying to make sure things run as smoothly as possible. It is great to hear that you really enjoyed his guiding and that Alaa our airport representative was very helpful.

For buses in Jordan unfortunately Jett is really our only option at the moment. So we do not have much control over the driver. But I have noted your feedback and we will think about ways to improve it.

Best wishes!

John

Experience jordan tour - 8 days, Jordan - Apr 7 - Apr 15, 2018

Traveler: John P. - Local specialist: Andy Nurse

The trip was simply amazing.. The online scheduling department, the driver and the guide were all top notch. I could not have hoped for a better experience. Honestly, what a great country, experience and team that are at Kimkim... Thank you to all of you for all of your effort.

Andy Nurse, local specialist, responded to this review:

Hi John, thank you for the review! I am really glad that you enjoyed your time in Jordan. I am also really happy that you came away from the experience thinking Jordan was a great country. The toughest thing we face is the reputation of being in the middle east, so the more travelers especially American travelers, that visit the country and come away with a positive experience the better! I really believe that travel helps makes the world a better place, so thanks for contributing to that.

sheldon

Petra and jordan, Jordan - Apr 4 - Apr 6, 2018

Traveler: sheldon k. - Local specialist: Andy Nurse

Our trip to Jordan was just as expected. We were met at every stop exactly on time. The guides and drivers spoke english well enough to explain our needs and to hold an enjoyable conversation on some long drives. The cars used were new and comfortable. The hotels, camp, and spa were excellent with the exception of occasionally poor hot water for showers. We had a great time and felt safe and well cared for throughout our tip. I would suggest that the company issue a list of contact numbers when they send out the written itinerary before the trip.

Andy Nurse, local specialist, responded to this review:

I am very happy that you had a great time in Jordan! I have noted the contact information: As much as possible we try to send the number of the airport representative, driver, guide, and tour operator. I will make sure to communicate these numbers for more of my groups.

Most importantly, I am glad to hear you felt safe and well taken care of by our team. Thanks for the feedback and review and I hope you enjoy your next adventure!

Mikhail

Best of jordan, Jordan - Mar 28 - Apr 1, 2018

Traveler: Mikhail K. - Local specialist: Raísa Jorge

The trip was very well organized. The whole process of communication with Raisa and payment process before the trip was very easy. Raisa picked the best itinerary for our short four days stay in Jordan. Our guides were very professional and knowledgeable. Drivers were very polite and courteous. Hotels and bedouin camp which Raisa picked for us were very good, provided great service.

Raísa Jorge, local specialist, responded to this review:

Hi Mikhail,
Thanks again for experiencing Jordan with us. I am glad to know you had such a good time!
Happy to be at your service.

We hope to see you again in our beautiful country.

Happy travels!

Best,
Raisa

Wayne

Jordan, Jordan - Mar 29 - Apr 3, 2018

Traveler: Wayne L. - Local specialist: Andy Nurse

Overall Andy and our the local guide and driver were excellent. They were responsive and designed a bespoke trip for us , managed all the logistics well and really knew Jordan.

Andy Nurse, local specialist, responded to this review:

Thanks Wayne, I am happy that you enjoyed your trip in Jordan!

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Mar 27 - Apr 3, 2018

Traveler: Atanu N. - Local specialist: Andy Nurse

Our Jordan trip for 8 days covering Amman, Jerash, Mount Nebo, Petra,Wadi Rum, Aquaba and Dead Sea has been excellent. The trip was well organised by Andy Nurse and we had hassle free trip with the driver and car provided to us. The driver Khalid Hdaib was great , friendly and always ready to help.
The whole package organised by Andy Nurse was good value for money.

Andy Nurse, local specialist, responded to this review:

Thanks Atanu, it was a pleasure hosting you in Jordan. I am very happy to hear that you enjoyed the trip, your driver, and that the trip was hassle free.

Best wishes!

Adventure, exploration, Jordan - Mar 11 - Mar 19, 2018

Traveler: Graham I. - Local specialist: Carmen Scholten

The trip was amazing. Carmen did a great job planning the excursion, she was always available to answer any questions or make last minute accommodations.
Akram was our guide for most of the trip. He was knowledgeable about all the sites we travelled to. Gave us lots of free time to explore. His english is impeccable but most impressive was his driving skills. Couldn't ask for a better guide.
Petra was unbelievable. We were there for 2 nights and 1 full day. If you like hiking I would recommend 2 to 3 days there. A lot more to see then just the treasury.
Overall the trip was 5 stars

Carmen Scholten, local specialist, responded to this review:

Dear Graham,

Thank you very much for your kind review. It was my pleasure. All the best to you and your brother!

Thank you for traveling with In2Jordan!!

Carmen

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Mar 12 - Mar 19, 2018

Traveler: Sarah S. - Local specialist: Carmen Scholten

I booked this trip as a surprise for my husbands 40th birthday. Carmen was amazing in putting the itinerary together and answering all of my many questions, no question to stupid, ensuring it was a birthday to remember!
From Jerash to the Dead Sea we saw so many amazing sites with our driver Bashar nothing was any trouble!
For the birthday day itself we went to Petra which no words can describe it’s beauty and wonder! Followed by a night under the stars at Wadi Rum.
Even on returning home... read more

I booked this trip as a surprise for my husbands 40th birthday. Carmen was amazing in putting the itinerary together and answering all of my many questions, no question to stupid, ensuring it was a birthday to remember!
From Jerash to the Dead Sea we saw so many amazing sites with our driver Bashar nothing was any trouble!
For the birthday day itself we went to Petra which no words can describe it’s beauty and wonder! Followed by a night under the stars at Wadi Rum.
Even on returning home Carmen and her KimKim team have been amazing as I left my Bose headphones in the car transfer to the airport!!! Carmen had tracked them down and sent them home to me.
First time using KimKim and I’m sure not the last! Fantastic service from everyone!!

Carmen Scholten, local specialist, responded to this review:

Hi Sarah,

Thank you so much for your kind review! It was my pleasure assisting you with this trip. Fantastic to hear that you've made great memories.

Thank you for traveling with In2Jordan!!

Carmen

Yael

Petra wadi r7m trip, Jordan - Mar 16 - Mar 19, 2018

Traveler: Yael S. - Local specialist: Carmen Scholten

We just returned from our Petra/Wadi Rum trip and it was an outstanding experience. The entire 4 days were great - filled with many new tastes, mind-blowing sites, and relaxation. Working with Carmen was smooth and easy. Our driver - Mohammad Karajeh - went out of his way offering guidance, coffees, tastes of native foods, etc. He really added touches that made our trip so memorable. My only suggestion might be to offer a range for the tent stay in Wadi Rum...I believe we might have chosen a... read more

We just returned from our Petra/Wadi Rum trip and it was an outstanding experience. The entire 4 days were great - filled with many new tastes, mind-blowing sites, and relaxation. Working with Carmen was smooth and easy. Our driver - Mohammad Karajeh - went out of his way offering guidance, coffees, tastes of native foods, etc. He really added touches that made our trip so memorable. My only suggestion might be to offer a range for the tent stay in Wadi Rum...I believe we might have chosen a place that had hot water. (The place was stunning and this is a minor issue). Last piece of advice: stay 2 days in Petra and 2 in Wadi Rum - so much to take in, so much to see!

Carmen Scholten, local specialist, responded to this review:

Dear Yael,

Thank you so much for you kind words! It's great to hear that you had a lovely time. The pictures look awesome!!

Thank you for traveling with In2Jordan!

Jordan 2 day trip, Jordan - Mar 16 - Mar 17, 2018

Traveler: Pheroze K. - Local specialist: Carmen Scholten

The trip planning had up and downs with regard to hotels. Carmen suggested the Movenpick as a 5 star option, but I had already seen that rooms were not available. She then came back with news that rooms were not available and suggested the option of the Hyatt Zamman as a 5 star option. Turns out it was not even a part of the Hyatt chain but just a local hotel claiming to be 5 star but certainly not of international standard. I had to demand WiFi in the room ( arranged finally after being told... read more

The trip planning had up and downs with regard to hotels. Carmen suggested the Movenpick as a 5 star option, but I had already seen that rooms were not available. She then came back with news that rooms were not available and suggested the option of the Hyatt Zamman as a 5 star option. Turns out it was not even a part of the Hyatt chain but just a local hotel claiming to be 5 star but certainly not of international standard. I had to demand WiFi in the room ( arranged finally after being told that WiFi was only in community areas).
The driver and car assigned were good (once one got accustomed to the strong cigarette smell).

Carmen Scholten, local specialist, responded to this review:

Dear Pheroze,

Thank you for your feedback. We always appreciate the opportunity to upgrade our services. Due to availability, the hotel you stayed in was the best option we could find for you. I would have loved to known about the driver right away so we could have taken action, just like we did when you contacted us about the hotel. We hope you had a lovely time in Jordan and inspired you to get visit this beautiful country another time.

Thank you for traveling with In2Jordan!

Carmen

Gerelyn

Hoping to have a great journey/budget tour, Jordan - Mar 2 - Mar 8, 2018

Traveler: Gerelyn G. - Local specialist: Carmen Scholten

Thank you to Carmen who facilitated our first trip to Jordan. It eased our apprehensions knowing we have transports and guides to assist us in a foreign land. The recommendations to stay at the Wadi Rum Luxury Night camp, and accesss to the Dead Sea at Dead Sea Spa Hotel —spot on! The Backdoor hike to Petra’s Monastery from little Petra— incredible ! We are also grateful to our guide, Ibrahim whose personality and character, stands out amongst the many we have met.
Thank you again. Hope to be back soon.

Carmen Scholten, local specialist, responded to this review:

Dear Gerelyn,

Thank you so much for your kind review! It was our pleasure to have you here in Jordan. I've passed on your message to Ibrahim together with some pictures. Looking forward to having you back in the country, showing you even more special places Jordan has to offer.

Thank you for traveling with In2Jordan!

Carmen

Mark

History and culture of petra, amman and environs, Jordan - Feb 28 - Mar 4, 2018

Traveler: Mark N. - Local specialist: Carmen Scholten

A fantastic trip to Jordan thanks to Carmen’s expertise and knowledge. It was busy but never too hectic as we saw the amazing sites. Wael, our driver and guide was easy going and friendly, as well as very punctual. He put some miles on that car shuttling us from Amman to Wadi Rum and back again! Petra of course had to be a highlight, just magical. I also loved the vastness and beauty of Wadi Rum and our friendly guide, Rashid. I think we may have been running out of energy towards the end,... read more

A fantastic trip to Jordan thanks to Carmen’s expertise and knowledge. It was busy but never too hectic as we saw the amazing sites. Wael, our driver and guide was easy going and friendly, as well as very punctual. He put some miles on that car shuttling us from Amman to Wadi Rum and back again! Petra of course had to be a highlight, just magical. I also loved the vastness and beauty of Wadi Rum and our friendly guide, Rashid. I think we may have been running out of energy towards the end, but I really enjoyed the Amman city tour and the fantastic city of Jerash. All in all just WOW! Thanks so much!
Mark N

Carmen Scholten, local specialist, responded to this review:

Dear Mark,

Thank you so much for your review. It was our pleasure to have you here in Jordan and show you the many things this beautiful country has to offer.

Thank you for traveling with In2Jordan!

Carmen

Vinita

History and culture of petra, amman and environs, Jordan - Feb 28 - Mar 4, 2018

Traveler: Vinita N. - Local specialist: Carmen Scholten

Mark and I had a great trip thanks to Carmen and the travel team she organized for our time in Jordan. Everything went as planned and the sights and schedule of activities exceeded our expectations.
I will definitely recommend Kimkim to my friends and will be using Kimkim for my upcoming trips.
Thank you very much!

Carmen Scholten, local specialist, responded to this review:

Dear Vanita,

Thank you for your kind words! It was my utmost pleasure to organize your trip to Jordan!!

Carmen

Thanya

Jordan: amman, petra and wadi rum - 4 days, Jordan - Jan 20 - Jan 23, 2018

Traveler: Thanya Y. - Local specialist: Carmen Scholten

My overall experience with the travel arranged for me in Jordan was quite nice.

Plus
- all the drivers arranged for my pick-ups were professional, polite and kind. They made some calls for me on the way to the hotel and so on to make sure everything goes smoothly. I really appriciated that

Minus
- I feel like I didn’t get enough information about Jordan and all the destinations I was going to prior my trip. Carmen created Vamoos app for me for my itenerary, which was great, but I thought... read more

My overall experience with the travel arranged for me in Jordan was quite nice.

Plus
- all the drivers arranged for my pick-ups were professional, polite and kind. They made some calls for me on the way to the hotel and so on to make sure everything goes smoothly. I really appriciated that

Minus
- I feel like I didn’t get enough information about Jordan and all the destinations I was going to prior my trip. Carmen created Vamoos app for me for my itenerary, which was great, but I thought I’d get more personalised information about some interesting places , where to dine, or some local facts I wouldn’t normally get from the internet. Clicking the map didn’t help much, since most of the places on the map don’t have any information. Also the traveling date was wrong, and is still wrong up til now. It’s Febuary in the app.

- on my first day, my visit to Amman beach was pretty disappointing. The facility was not great, shower room broken, no hair dryer, lockers with no lock, and no staff to borrow the lock or lend towels from. Good thing I had my towel with me so I didn’t have to, but i had a hard time showering and drying my hair after the swim, espeically with that much salt on my body and hair. I would have been willing to pay more for better places, like one of those 5 star hotel facilities nearby (Kempinski, movenpick, dead sea spa etc.)

- on my last day, it seemed like my bus ticket from Aqaba to Amman was wrong. I couldn’t read Arabic of course, but my driver was kind enough to check for me at the bus station when he dropped me off, so they changed the new one for me.
And since my bus was at 6 PM and i was dropped off at 10 AM with my luggages, I had to find a place to store those before I could do anything, which was pretty troublesome. At that point I wish I was told or suggested beforehand what to do with my luggages. In the end I mannaged to ask Movenpick hotel to keep them for me, eventhough I wasn’t staying with them.
And I also wish I was given some interesting information about Aqaba, restaurants, cafe and attractions. Since it was a very low season, whatever I tried to do (glass bottom boat tour etc.) everything was unavailable due to too small group of people joining.

I think that’s pretty much my opinion on my trip to Jordan. Thank you Carmen for all the help in planning and everything. Jordan was an amazing country and I loved my experiences there.

Thanya

Carmen Scholten, local specialist, responded to this review:

Dear Thanya.

Thank you for your review. I'm sorry that not everything was completely to your satisfaction, but please understand that we did all that was possible within your budget. And planning a driver or rental car would surely have made your trip more quick and comfortable, but also too expensive, so we hope you understand our situation. Maybe I've should have informed you better about this, my apologies.

Thank you for traveling with In2Jordan!

Carmen

Dana to petra trek - hiking from dana to petra in jordan - 9 days, Jordan - Jan 1 - Jan 11, 2018

Traveler: Cynthia M. - Local specialist: Andy Nurse

Ibrahim in Jordan was a fantastic guide and Mohammed was a great driver. They worked well together. We like our history so Jerash was fabulous. The hike through Dana Valley also was a highlight as was Jerusalem. Re the design of the trip, the only dud day was the trip to the Dead Sea. The hotel where we had lunch was depressing and the beach was ugly and cordoned off with barb wire.

Andy Nurse, local specialist, responded to this review:

Thanks Cynthia!

I will reach out to Ibrahim and Mohammed to convey your appreciation. Also, given your feedback, I will no longer suggest that hotel for lunch and entrance to the Dead Sea for our guests.

Lastly, thanks for everything. It was a pleasure to organize this trip for you and your two daughters.

Jordan 2017, Jordan - Oct 30 - Nov 3, 2017

Traveler: Margaret M. - Local specialist: Carina Sunna

The driver was good and gave us lotts of good informtion about Jordan. However, even though he never smoked when we were in the car, the vehicle stank f stale cigarette smoke.

The restaurant in Petra did not have any record of us, of Kimkim or of Experience Jordan. Forunately I had the contact telephone numbers which the restaurant used and found our booking under a company name hat had never been mentioned in the correspondence. This should be rectified in your system.

Dominic

Jordan trip, Jordan - Oct 14 - Oct 21, 2017

Traveler: Dominic M. - Local specialist: Andy Nurse

We booked quite late, but some of the things between Kim Kim, Experience Jordan, and the driver were not so clear; although things were always resolved quickly.

Good advice on the trip, and how to best allocate time.

Andy Nurse, local specialist, responded to this review:

Thanks Dominic! It was a joy hosting you and your wife in Jordan.

Petra (and petra in the nght-light up), jeep tour in wadi rum, jerash, mt. nevo,madaba, amman, dead sea canyons, Jordan - Sep 30 - Oct 3, 2017

Traveler: Lawrice S. - Local specialist: Bianca Abma

This was one of the best trips I have been on. So well organised. 5 start accommodation and service. The guide we had was so friendly and helpful. The taxi drivers were friendly and very helpful too. I would recommend this tour and company to anyone who wants the best in Jordan.

Bianca did every she could to get the best tour together for my team. I changed the plan/days multiple times and Bianca continued to help us get the best price and experience out of it.

Dana to petra trek - hiking from dana to petra in jordan - 9 days, Jordan - Sep 24 - Oct 3, 2017

Traveler: William T. - Local specialist: Tala Dabain

My compliments to all the support staff. From Abdullah our Bedouin guide to all the drivers, cooks and Wilderness Camp workers, they were all very kind, helpful and attentive to our comfort and safety

As for me, being an older, slower and more deliberate hiker, I found the terrain and heat more than I have ever experienced on previous hikes. I would like to do that trek over 10 days instead of 5 but that would be difficult from a logistical point of view. I was able to walk 2/3 of the trail... read more

My compliments to all the support staff. From Abdullah our Bedouin guide to all the drivers, cooks and Wilderness Camp workers, they were all very kind, helpful and attentive to our comfort and safety

As for me, being an older, slower and more deliberate hiker, I found the terrain and heat more than I have ever experienced on previous hikes. I would like to do that trek over 10 days instead of 5 but that would be difficult from a logistical point of view. I was able to walk 2/3 of the trail but was happy to have the donkey or truck for the other 1/3. Gratefully, Mahadi was understanding and never made me feel that I was a burden.

Of course, the last 2 days, the hike to Little Petra and then to Petra were the highlight. Other than Machu Pichu I have never experienced anything like the hike from the Monastery and through the Siq to the Treasury. It was truly magnificent. The hardship of the trek was worth all that I learned about Jordan and its' people and customs. We all came away with a much greater understanding of the Middle East and the peaceful religion of Islam. It is very unfortunate that many politicians, for their own gain, paint Islam with a terrorist brush. It would be a better world if more Americans had the same experience we had.

There is a possibility that I will be returning to Jordan next April to work with a medical team at the Syrian Refugee Camp near Amman and I told Mahadi I would contact him and we would have a cup of tea together

Best regards
Bill Tedesco

Tala Dabain, local specialist, responded to this review:

Thank you William for your comments and feedback. It was my pleasure to organize your trip and i'm happy to hear that you had great time.
If you ever need help with a trip in Jordan, we’d be happy to assist you in the future.
Best,
Tala

Jordan: amman, petra and wadi rum - 4 days, Jordan - Sep 21 - Sep 24, 2017

Traveler: Mary Elizabeth W. - Local specialist: Bianca Abma

As a solo female American, Bianca and Jolanda did a great job making me feel comfortable.

Bianca was amazing. She planned every step for me perfectly.

Dana to petra trek - hiking from dana to petra in jordan - 9 days, Jordan - Sep 24 - Oct 3, 2017

Traveler: Susan F. - Local specialist: Tala Dabain

This trek in Jordan as arranged by Tala and guided by Mahdi was a life-satisfying experience like none other. Hiking through the desert took me from modern times and troubles to the depths of where
it all began. Throughout the trek, our excellent guide showed professional competence and patience easily seen reflected in the faces of the people young and old in Bedouin communities we passed through. He was able to take us back in history to the Nabatean era to the present with ease and... read more

This trek in Jordan as arranged by Tala and guided by Mahdi was a life-satisfying experience like none other. Hiking through the desert took me from modern times and troubles to the depths of where
it all began. Throughout the trek, our excellent guide showed professional competence and patience easily seen reflected in the faces of the people young and old in Bedouin communities we passed through. He was able to take us back in history to the Nabatean era to the present with ease and understanding. Our accommodations were comfortable and complete offering us the modern eco-friendly to the more primitive camping styles. My favorite times were having tea through the day, prepared in the way of traditional Bedouin tribesmen, as if to take timeout to remember to enjoy and experience the moment, a time that often is missed back home. Thanks to all who made this possible. I will never forget this outing nor those who joined me on this adventure!

Tala Dabain, local specialist, responded to this review:

Thank you Susan for your comments and feedback. It was my pleasure to organize your trip and i'm happy to hear that you had great time.
We look forward to welcoming you again to Jordan.
Best,
Tala

Arnold

Jordan: amman, petra and wadi rum, Jordan - Sep 29 - Oct 1, 2017

Traveler: Arnold A. - Local specialist: Bianca Abma

It was a short trip. I would say the biggest surprise was just how beautiful, well-equipped/appointed the Fig Tree B&B is. The food and accommodation exceeded every expectation. The host Jolanda even does chair massages!

Organized to a tee. Bianca could not have been more organized, knowledgeable or accommodating.

Trip to jordan, Jordan - Sep 21 - Sep 27, 2017

Traveler: Sin Pin J. - Local specialist: Basma Hayudini

We truly had a great time in Jordan. Basma and team organized a well-planned itinerary but we wished we had more time in Jordan, especially in Petra and the Dead Sea. Jordan is an amazing place for a holiday. People are friendly and the food is great. The place is safe. We felt safe and relax wherever we traveled. The driver we had in Jordan was fantastic. He has good knowledge of the places we visited that made our holiday in Jordan more special and memorable. Thank you.

Basma Hayudini, local specialist, responded to this review:

Thank you Sin pin for the kind words and encouraging feedback, glad to know you had a great time on your tour! We look forward to welcoming you again :)

Thanks
Basma Hayudini

Tel aviv, jerusalem, petra and dead sea, Jordan - Sep 14 - Sep 16, 2017

Traveler: Valerie M. - Local specialist: Carina Sunna

We had a great time on all of our tours and transportation. Everyone was flexible and Carina was very responsive and supportive so we always felt like we had someone to help or just answer questions.

Carina was very responsive and did a great job helping to plan a great trip and make sure it was executed correctly.

Carina Sunna, local specialist, responded to this review:

Hello Valerie,

Thanks so much for your review and for sharing these amazing pictures with us. I'm very happy to hear that you had a great time in Jordan and it was my pleasure to organize your trip, Hope to serve you again in near future.

Kindest regards,
Carina

Jordan and jerusalem, Jordan - Sep 9 - Sep 15, 2017

Traveler: Robyn F. - Local specialist: Basma Hayudini

The sites were great as was the drivers in both Jordan (Nabil) and Israel (Abed) as they were not only excellent drivers but their knowledge was excellent for our group which was not a religious tour. Our guide MaHa, in Jordan was also good in adjusting the itinerary to our particular preferences. I felt this was more a group tour in a small van rather than a private tour. We would have appreciated being offered a broader range of accommodation options to suit a range of budgets. We would... read more

The sites were great as was the drivers in both Jordan (Nabil) and Israel (Abed) as they were not only excellent drivers but their knowledge was excellent for our group which was not a religious tour. Our guide MaHa, in Jordan was also good in adjusting the itinerary to our particular preferences. I felt this was more a group tour in a small van rather than a private tour. We would have appreciated being offered a broader range of accommodation options to suit a range of budgets. We would have also appreciated a broader set of itinerary's - for example - just camp dinner at wadi rum with no overnight We also had to identify our own more upmarket hotels in some locations.

Basma was excellent in adjusting the tour to our needs but we were surprised when she informed us she was leaving the tour half a day earlier because it suited the tour company better and there was no guiding to be done in the last leg. It would have been better if you had informed us we only needed a guide for 3 days instead of four.

Trip to jordan, Jordan - Sep 2 - Sep 9, 2017

Traveler: Magda O. - Local specialist: Bianca Abma

When booking, I was under impression that only our small group will participate in most of the activities - however it turned out we were joined by other people on the Little Petra to Monastery hike, as well as on Wadi Rum tour. It wasn't much of an issue in Wadi Rum - we already became friends with other 2 women, and we had wonderful guide who was making sure that we are comfortable at all times.
Little Petra to Monastery hike however was quite disappointing - our guide was going very fast,... read more

When booking, I was under impression that only our small group will participate in most of the activities - however it turned out we were joined by other people on the Little Petra to Monastery hike, as well as on Wadi Rum tour. It wasn't much of an issue in Wadi Rum - we already became friends with other 2 women, and we had wonderful guide who was making sure that we are comfortable at all times.
Little Petra to Monastery hike however was quite disappointing - our guide was going very fast, moving on with the most fittest in the group, acting quite arrogantly when asked to slow down, and making rude comments about having to wait for us. It was quite a challenge to keep up with the pace, and it felt like I hardly had any time to look around, and absolutely no time to take any photos!

Another issue was a behavior of our driver Ali at times:
He suggested that when visiting Dead Sea we go to different beach instead of Dead Sea Spa hotel as planned by our trip advisor. He was very persistent, making up stories of how the entrance to the Dead Sea Spa hotel "without reservations" would cost 45 instead of 20JD, and while saying that it is up to us, truly making it quite impossible for us to refuse - we ended up going to "Oh Beach", and although the beach was not bad, I believe it was not quite same standard as Dead Sea Spa hotel (but we still paid 20JD per person for beach entrance).
On the way back from Wadi Rum to Madaba he tried to "ditch us" - at first he said that another driver will meet us at the gas station, and take us back to Madaba. Once we arrived at the gas station it turned out that the other driver had somebody else in the car, so Ali told us to get back into his car and kept driving, while constantly making phone calls. Little later he pulled into the Rest Stop with shop and restaurant, and declared that we will take 15min brake. As we got back into the car some time later, it turned out that Ali's car "broke down" and wouldn't start, so he had to call his friend to take us back to Madaba! Also, instead of coming to pick us from the hotel in Madaba to go to the airport he sent yet another friend - who was driving quite old taxi without any AC.

Bianca was easy to communicate with, she answered all our questions, and the plan she came up with covered everything we wanted to do/see in Jordan. Entire Wadi Rum experience was truly wonderful - highlight of our trip! And it was great to meet Bianca in person =)
There were few minor hiccups, but those seem to be somewhat out of her control: as mentioned before, we were disappointed with the back road to the Monastery hike, and a bit unsatisfied with our driver.

Rahaf

4 days- jordan, Jordan - Aug 26 - Aug 29, 2017

Traveler: Rahaf A. - Local specialist: Tala Dabain

The overall experience planning was easy and fast!

Tala organized an amazing trip. We visited the places we wanted to visit in addition to some places that she added to our trip and they were all worth it. Also she provided us with all the necessary information. She made sure that everything went as we wanted. Thank you for the great experience Tala! Also the driver we had with us, Ahmad, stopped us at some great views and took us to visit places on our way that we were interested in. The car was very comfortable. The overall trip was amazing, a great experience!

Tala Dabain, local specialist, responded to this review:

Thank you Rahaf for you feedback and for sharing these amazing pictures with us. I'm very happy to hear that you had great time in Jordan and it was my pleasure to organize your trip .

If you ever need help with a trip in Jordan, we’d be happy to assist you in the future.
Best,
Tala

Petra trip, Jordan - Jun 15 - Jun 18, 2017

Traveler: Robert C. - Local specialist: Tala Dabain

Almost perfect. There was a slight mismatch between our expectations on tour length and the expectations of the guide. Specifically, our request for a deeper dive into the historical details of sites above and beyond the usual time limitations of a fixed length standard tour was mis-matched with the guide's understanding that the standard tour length would suffice. I'm not sure where the communication could have been more complete and apologize if this is a detail that we missed somewhere in... read more

Almost perfect. There was a slight mismatch between our expectations on tour length and the expectations of the guide. Specifically, our request for a deeper dive into the historical details of sites above and beyond the usual time limitations of a fixed length standard tour was mis-matched with the guide's understanding that the standard tour length would suffice. I'm not sure where the communication could have been more complete and apologize if this is a detail that we missed somewhere in the exchanges. In any event, we raised the question with our guide and he was able to quickly clarify that he was hired for time-limited tours each day in line with the needs of regular tour customers. Overall, he was an absolute delight to work with and very impressive in terms of the depth of his knowledge clearly resulting from a deep personal passion for the history of Petra. Thank you!

It was not completely clear to us why our border crossings between Israel and Jordan were so far north and at such a remote border point. We guessed that it was due to the need to enter and depart by the same ports of entry and the relative time savings offered on the tail end of our trip when we needed to get to Haifa.

This is significant in part due to the remoteness of the Jordanian port of entry seems that it may have contributed to the delay of over an hour when the immigration officials withheld my visa stamp with no rationale or information on whether or not I would be permitted to enter Jordan.

It is very possible that the information was offered to one or both of us and we just missed it in which case I apologize. Thank you!

Tala Dabain, local specialist, responded to this review:

Dear Robert,

Thank you very much for your feedback and i'm happy to hear that you have had a great time in Jordan.
For a full day tour, the guide is usually hired for around 7 hours. We deeply apologize if this issue has caused any inconvenience for you as we should have informed you beforehand about the tour length.
As for the border crossing and as communicated before with Mark, please note that Allenby crossing is definitely closer to Petra than the Sheikh Hussein border yet it is not... read more

Dear Robert,

Thank you very much for your feedback and i'm happy to hear that you have had a great time in Jordan.
For a full day tour, the guide is usually hired for around 7 hours. We deeply apologize if this issue has caused any inconvenience for you as we should have informed you beforehand about the tour length.
As for the border crossing and as communicated before with Mark, please note that Allenby crossing is definitely closer to Petra than the Sheikh Hussein border yet it is not viewed as an official border, hence no visas to Jordan are issued at this crossing. That's why we had to go with the Sheikh Hussein option.
Also, the whole border formalities from arrival at the Israeli Terminal to exiting the Jordanian terminal takes between 1-2 hours. Unfortunately, we have no control over the procedure, systems,crowds and queues at the border and we are unable to provide assistance inside the Jordanian or Israeli terminals.
Thanks again for your feedback and if you ever need help with a trip in Jordan, we'd be happy to assist you in the future.

Best,
Tala

Trip to jordan, Jordan - Jun 19 - Jun 20, 2017

Traveler: pazi d. - Local specialist: Tala Dabain

Everything met and exceeded our expectations. The guide was flexible, knowledgeable and friendly. If we asked for a change, we were always accommodated. Our plans were worked out and we had many great surprises and not a single bad one. Thank you kimkim and see you soon.

Rania our guide was amazing and our coordinator Tala was kind understanding and very very helpful.

Tala Dabain, local specialist, responded to this review:

Thank you Pazi for your comments and feedback. It was my pleasure to organize your trip and i'm happy to hear that you had great time.
We look forward to welcoming you again to Jordan.

Best,
Tala

Jordan, Jordan - Jun 16 - Jun 19, 2017

Traveler: Michael K. - Local specialist: Bianca Abma

Everyone we had contact with was friendly, professional and spoke excellent English. Small hick up with a driver who overslept, but Bianca was right on it. The person who took us on the Jeep trip was excellent and was very knowledgeable about the area. I would highly recommend him.

Blanca was easy to get hold of and very responsive when we needed to contact her.

Bianca Abma, local specialist, responded to this review:

Michael, thank you for your beautiful review and compliments. For sure, I will share it with Abdullh, who was your guide in Wadi Rum. It was my pleasure to help you organising your Jordan trip. And I was happy to help you out wherever it was needed. Warm greetings from Wadi Rum, Bianca

Petra trip, Jordan - Jun 15 - Jun 18, 2017

Traveler: Mark J. - Local specialist: Tala Dabain

Everything went according to plan, The drivers and the guide were all fantastic. Well done!

Tala Dabain, local specialist, responded to this review:

Thank you very much for your feedback and I’m so happy to hear that you had a great time in Jordan.
If you ever need help with a trip in Jordan, we’d be happy to assist you in the future. 

Best,
Tala

Petra and wadi rum, Jordan - Jun 10 - Jun 13, 2017

Traveler: Erik N. - Local specialist: Bianca Abma

Wow, what a great trip. Bianca was a delight to work with, and everyone she introduced us to along the way was fantastic. Can't wait to get back there and adventure with these guys again!

Bianca is extremely well organized and very effective. Highly recommended.

Bianca Abma, local specialist, responded to this review:

Thank you so much for your beautiful review and compliments, Erik. It was my pleasure to help you organising your Jordan trip. And what a joy it was for all of us to have the two of you as our guests. I hope to meet you again for another amazing adventure. Warm greetings from Wadi Rum, Bianca

Max

3 days, 2 nights for petra/wadi rum, Jordan - May 30 - Jun 1, 2017

Traveler: Max T. - Local specialist: Carina Sunna

The trip was more than we could have expected. We had great hotels, amazing drivers and the team did everything to make it easy for us at the border.

Platform-wise, I would have liked to select my currency while planning the trip or to have it more obvious than prices were in USD. We are Canadians and used to platforms automatically converting to CAD using cookies. The exchange rate was, therefore, a very bad surprise.

Also, a module for the agent to provide local contact details we could... read more

The trip was more than we could have expected. We had great hotels, amazing drivers and the team did everything to make it easy for us at the border.

Platform-wise, I would have liked to select my currency while planning the trip or to have it more obvious than prices were in USD. We are Canadians and used to platforms automatically converting to CAD using cookies. The exchange rate was, therefore, a very bad surprise.

Also, a module for the agent to provide local contact details we could have downloaded directly would be great (or kimkim app to save them) and the possibility to download the conversations locally for when we do not have wifi once on the trip.

Otherwise, the platform and concept were really good. Already recommended it in a few Montreal newspaper/tv. Good job guys!

Carina was great, always accessible and made all necessary adjustments before our arrival. Amazing job!

Carina Sunna, local specialist, responded to this review:

Dear Max,

Thank you very much for such a wonderful appreciation towards our services for your trip during your visit in Jordan. we hope to serve you again for your next visit in near future. I will make sure to inform the KimKim team about your notice thank you so much.
Kindest regards,
Carina.

Classic jordan, Jordan - Apr 13 - Apr 19, 2017

Traveler: A S. - Local specialist: Carina Sunna

Service was great, but the final information for arrival should have been sent through a couple of days earlier instead of me having to prompt the tour provider to send this through.

Carina Sunna, local specialist, responded to this review:

Dear Aditi,

Thank you for taking the time to give us your valuable feedback.

Your feedback is important to us. I do apologies for the delay in sending you the final contact details. We normally do send them much earlier, and yes the final information for the arrival should have been send earlier. I apologies, I overlooked to send them to you. My sincere apologies. We will work on our internal processes so this wont happen again.

Thank you again for taking the time to provide us with your feedback. We will use your feedback for future improvement.

Kindest regards,
Carina.

Petra visit, Jordan - Apr 2 - Apr 5, 2017

Traveler: Lloyd S. - Local specialist: Matt Loveland

The guide that showed up was not the guide we arranged for. Our visit to Jaresh was not in our original schedule and we didn't talk about it.

As I said, Matt did not appear. No explanation was given

Harry

Top 10 must-do activities while in jordan, Jordan - Apr 7 - Apr 14, 2017

Traveler: Harry F. - Local specialist: Carina Sunna

Amazing! Well planned and amazing guide!

Carina Sunna, local specialist, responded to this review:

Dear Harry,

Thank you very much for such a wonderful appreciation towards our services for your trip during your visit in Jordan. we hope to serve you again for your next visit in near future.

Kindest regards,
Carina.

Jordan, Jordan - Jan 11 - Jan 13, 2017

Traveler: Angela H. - Local specialist: Matt Loveland

All went well and as described. We had a great time and would recommend the Kempinski Hotel at the Dead Sea. The Movenpick at Petra was very well located and the service great in both. Our guide Mansour Mansour had our visa organised n collected us from the airport n took care of everything for our whole trip. Lovely and informative man. Our guide at Petra, Neal Hamadeen, was very knowledgeable and passionate about Petra. We decided to go to the Monastery so he charged us 50 JD extra. We were... read more

All went well and as described. We had a great time and would recommend the Kempinski Hotel at the Dead Sea. The Movenpick at Petra was very well located and the service great in both. Our guide Mansour Mansour had our visa organised n collected us from the airport n took care of everything for our whole trip. Lovely and informative man. Our guide at Petra, Neal Hamadeen, was very knowledgeable and passionate about Petra. We decided to go to the Monastery so he charged us 50 JD extra. We were happy n he organised donkeys at 10 JD each. Worth it but not for the faint hearted as the donkeys navigate a series of old steps and rises. Petra incredible. Thank you Kimkim for organising a great trip.

Matt Loveland, local specialist, responded to this review:

I'm pleased you enjoyed your trip, if only for a couple of days. I hope next time you can stay longer. Yes the hike or donkey ride up to the Monastery is a bit of an adventure, but worth the trip, as the Monastery is fantastic.

Tour of amman, mount nebo, petra, wadi rum , Jordan - Dec 28 - Jan 4, 2017

Traveler: Jenny R. - Local specialist: Matt Loveland

our guide Ali was excellent. He was very knowledgeable in all topics. We enjoyed his company immensely. Always helpful and accommodating.

Matt was very good advising us the best way to make the most of our time in Jordan

Matt Loveland, local specialist, responded to this review:

I'm glad you had a good trip guys, and please that Jenny was able to experience of much of Jordan as possible.

Jordan quick trip, Jordan - Dec 30 - Jan 1, 2017

Traveler: Rob G. - Local specialist: Matt Loveland

Both our guide and driver were excellent. The major disappointment was the Al Capitan camp. The room lacked heating and the hot water was luke warm. We did not feel it was up to the standard we were expecting. I got a cold due to the coldness.

Matt Loveland, local specialist, responded to this review:

Thanks Rob for the feedback. We're pleased you had a good trip. Due to it being peak season the regular camps we work with in Wadi Rum were fully booked, but normally captains camp is fine. None of the tents have heating, but normally there are extra blankets available, and guests generally sit by the fire in the evening before sleeping. This doesn't help you, but the other camps we prefer to book with do have electric blankets on the beds, which do help. I'm sorry you got a cold, I hope you feel better shortly.

Petra/wadi rum tour, Jordan - Nov 22 - Nov 26, 2016

Traveler: Michael C. - Local specialist: Matt Loveland

I really appreciate this service and the help Matt Loveland provided. A couple things could help improve the process.

1) This is the first time I tried kimkim, I really like the idea and hope to see it grow. It really lends it self to setting up last minute plans. So with that in mind, it did take a while (2 days) to get an initial response. We were just about to make other plans when we finally heard back.

2) Some kind of printable confirmation to show to people when we arrive... read more

I really appreciate this service and the help Matt Loveland provided. A couple things could help improve the process.

1) This is the first time I tried kimkim, I really like the idea and hope to see it grow. It really lends it self to setting up last minute plans. So with that in mind, it did take a while (2 days) to get an initial response. We were just about to make other plans when we finally heard back.

2) Some kind of printable confirmation to show to people when we arrive at facilities/tours/etc. There were times when people had no idea who we were or how we booked, it was difficult to explain to them. In the end it worked out though.

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Matt Loveland, local specialist, responded to this review:

Michael
Thanks for the comments. You were our first customer booked through KimKim, so we were still refining the communication process, so I apologise for the initial delay in responding. We have a printable handout you can use, and we will make it clearer to the suppliers about the booking process.