Kimkim Trip Reviews for Jordan

Reviews from actual kimkim travelers. We publish all reviews.
4.7
(169 reviews)
Read 169 reviews by travelers who booked their trip on kimkim

Amman, petra, dead sea and wadi rum and open for your suggestions, we have full 6 days, Jordan - May 8 - May 13, 2019

Traveler: Lina L. - Local specialist: Lena Sluga

Jordan May 8- May 13, 2019
Lena Sluga, our travel specialist for Visit Jordan. She is the best! She made perfect itinerary for 6 nights & cover almost every place. We visited Amman, Jerash, Madaba, Mt, Nebo, little Petra, Petra, Wadi Rum and Dead Sea. She is so prompt & particular to answer our questions. We changed our itinerary so many times, but she is always helpful and so cool to us.
And our trip make more memorable our Driver Waleed Al Sabbah and guide Nasser Abu-Rezeq. Waleed was so... read more

Jordan May 8- May 13, 2019
Lena Sluga, our travel specialist for Visit Jordan. She is the best! She made perfect itinerary for 6 nights & cover almost every place. We visited Amman, Jerash, Madaba, Mt, Nebo, little Petra, Petra, Wadi Rum and Dead Sea. She is so prompt & particular to answer our questions. We changed our itinerary so many times, but she is always helpful and so cool to us.
And our trip make more memorable our Driver Waleed Al Sabbah and guide Nasser Abu-Rezeq. Waleed was so calm and helpful to us and taking care of all small things. And guide Nasser full of knowledge of Jordan and World. We really enjoyed.
Thanks Lena, Waleed and Nasser to make our trip to Jordan memorable 👍👍👍

Adam

Jordan: amman, petra and wadi rum - 4 days, Jordan - May 15 - May 19, 2019

Traveler: Adam K. - Local specialist: Carmen Scholten

Overall, we were really pleased with our trip to Jordan. The itinerary suggested by Carmen took into account our interests, while also connecting us with some experiences we wouldn't have thought of on our own.

We really enjoyed meeting Nile, who was our hiking guide in Petra, and enjoyed the iftar with his family. Petra was, of course, a highlight of the trip, but Wadi Rum was also amazing, and floating in the Dead Sea was an incredible experience!

Things that could have been improved: We had a number of different drivers, which was sometimes a bit confusing. The hotels were just okay.

Carmen Scholten, local specialist, responded to this review:

Dear Adam, thank you for your valuable feedback and for the additional detailed one by email! It has been a great help for improvements to have your careful and objective opinion.

We wish to have you again in Jordan, Inshallah!

Experience jordan tour - 8 days, Jordan - Apr 29 - May 6, 2019

Traveler: Beata p. - Local specialist: Lena Sluga

Fantastic experience! Petra, Jarash, WadiRum, Dead Sea, Madaba and rides along all places and King's Hwy are unforgettable. My driver Haytham was the best I could get, by sharing his own stories he presented Jordan in very friendly and attractive way. Highly recommended trip.

Lena Sluga, local specialist, responded to this review:

Hi Beata!
Thanks for your review, I'll pass your compliments on to Haytham! I am very glad that you enjoyed your trip and your time in Jordan, and I wish you many more wonderful travels!
All the best,
Lena

Amman, petra, dead sea and wadi rum and open for your suggestions, we have full 6 days, Jordan - May 8 - May 13, 2019

Traveler: Sajanba C. - Local specialist: Lena Sluga

Amazing experience in Jordan.
SAFE, friendly and clean.
Lena from KimKim did amazing job for us. Very helpful and professional at all times.
Five stars to Lena. Lena you created amazing Jordan memories for us.

Driver Walid was very friendly, accommodating and safe driver. He had even demeanor at ALL times. Spoke very little but did a lot. Treated all of us with respect.
Five stars and kudos.

Guide Nassar was also friendly and very knowledgeable, responsible and helpful throughout the trip. Five stars.

Lena Sluga, local specialist, responded to this review:

Hi Sajanba,

Thanks a lot for the review, I am very glad to hear that you enjoyed your time in Jordan! I will pass on the compliments to Walid and Nassar as well :)

It was very lovely planning the trip with you, and I wish you many more memorable trips!

Lena

., Jordan - Apr 21 - Apr 28, 2019

Traveler: Jason R. - Local specialist: Amanda Qardan

8 Day Trip to Jordan

When you hear about Jordanian hospitality, take it to heart. Amanda Qardan with In2Jordan went above and beyond our expectations. She not only ensured we were well-taken care of throughout our stay in Jordan, but even after we left the country! It was nice to hear from her throughout the week – but we were completely blown away that she had arranged to have us looked-after during our 12 hour flight back home. This is world-class service and hospitality!

I’m glad we... read more

8 Day Trip to Jordan

When you hear about Jordanian hospitality, take it to heart. Amanda Qardan with In2Jordan went above and beyond our expectations. She not only ensured we were well-taken care of throughout our stay in Jordan, but even after we left the country! It was nice to hear from her throughout the week – but we were completely blown away that she had arranged to have us looked-after during our 12 hour flight back home. This is world-class service and hospitality!

I’m glad we decided to use KimKim. Amanda allowed us to fully customize our last-minute, 8 Day Trip to Jordan. You can tailor your experience to what’s important for you. And she took our budget seriously, even when hotel availability became a challenge. While there were a few hiccups – mostly because it was peak travel season – our overall experience in Jordan was once in a lifetime!

When we arrived in Jordan, we were connected with Akram, our personal driver. He was very professional and accommodating. He offered us a personalized experience visiting various sites that we wouldn’t have gotten by renting a car and booking the trip on our own. Akram offered interesting commentary and his experience showed as he took us around his country. We enjoyed our time with him!

There’s almost too much to cover in this review, so let’s start with the food. We asked Akram to make a special trip to Habibah Sweets to indulge in Kanafeh while in Jordan. Simply bliss. Akram also made sure we had our fill of Turkish coffee throughout the week. As far as other food highlights, both the Maqluba AND the Mansaf are must-haves! After a grueling but awe-inspiring day in Petra, a local family hosted us for home-made Maqluba. Words cannot describe it! And Akram also took us to a local restaurant known for Mansaf. Incredible in its own right. When you visit Jordan you must eat both dishes, you won’t regret it.

If you can afford to upgrade your Petra experience, I highly recommend the Marriott. It’s perched above Wadi Mousa and offers a great sunset view of the Petra site.

A 4x4 Jeep tour in Wadi Rum is a must! Personally, I wish we could have had an extra day to see more of Wadi Rum. We also would have liked another day to explore the city of Amman. We stayed near Paris Square which was amazing, but just wish we had more time. You may need to consider your priorities, seeing archeological sites, (Jerash, Petra, or Citadel) natural wonders, (Wadi Rum, Dead Sea, or Petra) or local and city life. We were able to do it all.

Visit Jordan, you won’t be disappointed!

Amanda Qardan, local specialist, responded to this review:

Hi Jason!

Thank you so much for your kind review! It was my pleasure to organize this trip for you. I'll pass on your kind words to Akram as well.

It's great to hear that you’ve had such a wonderful time in Jordan!
I am glad you got to try Kunafa! And the popular dishes Jordan is known for!

Always happy to assist you or any of your acquaintances in the next visit to Jordan. All the best and thank you for traveling with In2Jordan and Kimkim!!

Have a wonderful day!
Amanda

How to spend 10 days in jordan, Jordan - Apr 19 - May 5, 2019

Traveler: Linley V. - Local specialist: Lena Sluga

I cannot recommend too highly the services of Lena and Into2Jordan. My husband and I spent two weeks in Jordan and as part of that holiday, enjoyed a custom-made 8 day itinerary based around the "10 Days in Jordan" suggested itinerary on kimkim. From the very first contact, Lena was so responsive, taking on board the sort of trip we were after and organising the whole thing for us, making sure to get it just right. The all-inclusive price was good value and included our accommodation, all... read more

I cannot recommend too highly the services of Lena and Into2Jordan. My husband and I spent two weeks in Jordan and as part of that holiday, enjoyed a custom-made 8 day itinerary based around the "10 Days in Jordan" suggested itinerary on kimkim. From the very first contact, Lena was so responsive, taking on board the sort of trip we were after and organising the whole thing for us, making sure to get it just right. The all-inclusive price was good value and included our accommodation, all breakfasts, some dinners, drivers, hikes with guides, and "extras" such as dinner with a local family in Petra and a jeep tour of Wadi Rum. Together with our Jordan Pass, it meant that we had pretty much everything pre-paid, which made for a really easy and stress-free holiday.

The trip itself went like clockwork and was well-paced, so that we never felt rushed. The drivers were all excellent and always on time, with a special mention for Haytham who went out of his way to help us understand Jordan and make sure we enjoyed our time in his country. Due to very unseasonal weather conditions, we were unable to do one of the hikes on the itinerary, and a refund was arranged and delivered to our hotel before we left Amman. This is the sort of customer service that really stands out.

Once we arrived in Jordan, Lena was contactable via What's App and she always got back to us as quickly as she could. A couple of items of feedback were dealt with appropriately and professionally.

We did a round trip from Amman visiting Jerash, Ajloun Castle, Mt Nebo, Madaba, Karak Castle, Petra, Wadi Rum, Aqaba, Dana, the Dead Sea and Bethany-beyond-Jordan. The two days spent at Petra were amazing, but exhausting, so finishing our trip at the Dead Sea was brilliant. It was by far the best hotel we stayed in and a very relaxing end to our wonderful holiday!

Thanks so much Lena for all your hard work over the last six months to organise such a truly memorable trip - it was fantastic!

Lena Sluga, local specialist, responded to this review:

Hi Linley,

Thanks so much for your incredible review, it was so nice for me as well to be in touch with you over the last couple of month to plan this trip. I am very happy you enjoyed your time in Jordan, I will also pass on your compliments to Haytham :)

I wish you all the best!
Lena

Arun

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - May 1 - May 6, 2019

Traveler: Arun R. - Local specialist: Amanda Qardan

The whole trip was a mixed bag for me - and I will try and balance my feedback.
Planning - Amanda was very good and responsive giving me with multiple options. At most times she was able to understand me and tweak the plans to suit me. She would check on me from a time to time basis, ensuring things were on track which really made me feel looked after. The only part of miscommunication was that I assumed the individual guides were included which I realized after I reach there it wasn't.... read more

The whole trip was a mixed bag for me - and I will try and balance my feedback.
Planning - Amanda was very good and responsive giving me with multiple options. At most times she was able to understand me and tweak the plans to suit me. She would check on me from a time to time basis, ensuring things were on track which really made me feel looked after. The only part of miscommunication was that I assumed the individual guides were included which I realized after I reach there it wasn't.
Hotels (Amman, Petra and Dead Sea) - Petra and Dead sea the hotels were brilliant - the biggest advantage being right next to the sites. They were comfortable and provided more than what could need from a hotel, especially the Dead Sea Spa Resort (DSSR). DSSR had a sprawling site, multiple pools, easy access to the sea, great restaurant (and buffet) and a couple of good bars.
Camp (Wadi Rum)- surely one of the highlights of the trip. Khaled was a great host and ensured we were engaged. It was one of the best evenings of the trip - great views of the sunset, amazing slow cooked food!!
Driver/Car - probably the weakest spot - especially because he missed coming to pick me up from the hotel to airport on the way back. (to be fair- it was the first day of Ramadan and he may have had a poor sleep). My driver was chatty otherwise and would ensure that he was taking me to show things around as a local which a tourist may otherwise miss.
Price- Good value for money but if its more than traveler its much more price-efficient.
Arun

Amanda Qardan, local specialist, responded to this review:

Hi Arun,

Thank you so much for your feedback. This is very very helpful to improve our services for the future. It was my pleasure to organize this trip for you.

All the best and thank you for traveling with In2Jordan and Kimkim!!
Amanda

Trip to jordan, Jordan - Apr 20 - Apr 25, 2019

Traveler: Kalev P. - Local specialist: Lena Sluga

We had wonderful time on our 5 day trip in Jordan. Arranged through KimKim and wonderfully organised by Lena from In2Jordan travel in Amman. Our driver Izhaq(Issac) was more than just a driver, he was helpful with travelling suggestions and information and an enjoyable companion. Jeshra, Roman city was surprising in size and number of buildings and structures standing. Including two theatres and a hippodrome! The Mosaic hotel in Madaba was excellent, had great fun at the Dead Sea and Spa... read more

We had wonderful time on our 5 day trip in Jordan. Arranged through KimKim and wonderfully organised by Lena from In2Jordan travel in Amman. Our driver Izhaq(Issac) was more than just a driver, he was helpful with travelling suggestions and information and an enjoyable companion. Jeshra, Roman city was surprising in size and number of buildings and structures standing. Including two theatres and a hippodrome! The Mosaic hotel in Madaba was excellent, had great fun at the Dead Sea and Spa Hotel. Petra was almost booked out, so our hotel (Candles) was a much lower quality, but convenient. Petra is a once in a lifetime place to see. Wadi Rum and our night at Khaled’s camp was magnificent. The camp accommodation was so good and the next morning we were awed by the desert scenery during our 3 hour 4 wheel drive into “Lawrence of Arabia” country. Finishing in the heart of Amman at the Art Hotel we were very happy with our tour of Jordan.

Lena Sluga, local specialist, responded to this review:

Hi Kalev!

Great to hear that you enjoyed your trip through Jordan, and thanks a lot for the review! I will be sure to pass on the feedback to Izhaq, he will be happy to hear :)

All the best,
Lena

Highlights of jordan & israel: 9 days, Jordan - Apr 21 - Apr 28, 2019

Traveler: Margaret K. - Local specialist: Lena Sluga

Amazing trip to Jordan people we lovely and Petra did not disappoint

Lena Sluga, local specialist, responded to this review:

Great, I am happy to hear, thanks for all the lovely pictures!

Trip to jordan, Jordan - Apr 20 - Apr 30, 2019

Traveler: Luca L. - Local specialist: Tamara Salameen

Wonderful experience, Tamara and Mohammad pampered us with a perfect professional service, everything running smoothly and even more.
The guides were very professional, careful and deeply in love with their country, which makes the real difference between a good service and a wondefrul experience.

Tamara Salameen, local specialist, responded to this review:

Hi Luca,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Anahita

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Apr 23 - Apr 30, 2019

Traveler: Anahita D. - Local specialist: Lena Sluga

Visited Jordan for 8 days with my mom & a friend. LENA was our coordinator. She was very patient with my requests, offered suggestions and was very communicative.The arrangements for our hotels were outstanding, all in the heart of town, allowing us to roam freely.Our driver was Safwat for majority of the trip.He was kind, helpful and very safe in his driving. We had a fantastic time with no stress.Thank you Lena for the superb arrangements.

Lena Sluga, local specialist, responded to this review:

Hi Anahita, thank you as well for the feedback! I'm glad you enjoyed your time here in Jordan, as well as the driver and all the other things. All the best for your future travels! :)

Kristin

Dana to petra trek - hiking from dana to petra in jordan - 9 days, Jordan - Apr 15 - Apr 23, 2019

Traveler: Kristin M. - Local specialist: Raísa Jorge

One of my most increíble experiences ever! This truly was a bucket list trip and everything went perfectly, I enjoyed every second of the trip. Jawad, my guide, was perfect, knowledgeable, engaging, just all around great fun! My Bedouin guide made the most fabulous tea every day he was with us, and our cook for the evenings when were were camping made the most amazing dinners and fabulous breakfasts the next morning. Everywhere we stayed was unique and special and I enjoyed the special... read more

One of my most increíble experiences ever! This truly was a bucket list trip and everything went perfectly, I enjoyed every second of the trip. Jawad, my guide, was perfect, knowledgeable, engaging, just all around great fun! My Bedouin guide made the most fabulous tea every day he was with us, and our cook for the evenings when were were camping made the most amazing dinners and fabulous breakfasts the next morning. Everywhere we stayed was unique and special and I enjoyed the special charactaristics of each place. The Lodge in Dana had the most amazing views from the room, Feynan ran by candle light and was beautiful, camping in the desert was so much fun, the Bedouin camps were an absolute treasure and a wonderful experience. While hiking (one of my upmost favorite activities) we got to see many birds, a blue lizard, herds of goats and sheep and camels and meet just the nicest people who asked us to stop for tea. What a welcoming and beautiful country Jordan is. Petra was breathtaking, and I truly appreciated Jawad's vast knowledge of the área, the people and the history. I got to go on my first ever camel ride in Wadi Rum, an experience I will never forget! The desert of Wadi Rum is truly beautiful - we even got to see some rock climbers! Thank you, thank you, thank you for the most amazing, unforgetable trip. This was truly the best!

Raísa Jorge, local specialist, responded to this review:

Dear Kristin,
Thanks again for traveling with us. Love to see your pictures and how much fun you had!
We hope to see you again in a near future.
Happy travels!

Jordan, Jordan - Apr 18 - Apr 27, 2019

Traveler: Brianna O. - Local specialist: Tamara Salameen

Overall, the trip was great despite a few major hiccups in communication among the agency and the driver. There was a bit of a discrepancy in terms of what we would consider 5-star hotels and what Jordan considers 5-star, as we got got a few noisy, hot rooms without some of the amenities. We were told there would be no problems going to Israel for the day during our time, but it was actually a very big problem and we spend most of the day stressed and in immigration because of mistakes in... read more

Overall, the trip was great despite a few major hiccups in communication among the agency and the driver. There was a bit of a discrepancy in terms of what we would consider 5-star hotels and what Jordan considers 5-star, as we got got a few noisy, hot rooms without some of the amenities. We were told there would be no problems going to Israel for the day during our time, but it was actually a very big problem and we spend most of the day stressed and in immigration because of mistakes in paper work that Why Jordan didn’t seem to be familiar with. I would also recommend skipping the dinner inclusion option, as they were all buffets of cold/mediocre food even in the 5-stars. The country, guides and driver, and the overall itinerary was great! I would do it again. Just don’t expect ALL you pay for and expect to contact the agency with concerns on your trip.

Tamara Salameen, local specialist, responded to this review:

Hi Brianna,
Thank you very much for traveling with us and your detailed feedback is highly appreciated.
We apologize for any inconvenience. That's certainly not the kind of experience we want our guests to have. We strive for excellency and your holiday should be as you expected.
And we take your comments very seriously and have discussed with the team aiming to improve our future services and to choose best drivers and services.

Nevertheless, thanks again for experiencing Jordan with us. We will be more than happy to host you again in the future.

Happy travels! Tamara

Sara

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Apr 18 - Apr 26, 2019

Traveler: Sara P. - Local specialist: Lena Sluga

Our trip to Jordan was very good, our Driver- Khaled was very friendly and helpful. Petra was amazing, and the Dead Sea was a good experience. Overall Wadi Rum was our favourite, everything was great at the Bedouin Camp and the Jeep Safari was fun.

Lena Sluga, local specialist, responded to this review:

Hi Sara,
Wonderful that you enjoyed your time in Jordan, and that you liked your driver here! Wadi Rum is truly amazing, understandable that this made it as favourite :)
All the best for future trips!
Lena

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Apr 16 - Apr 21, 2019

Traveler: Riz H. - Local specialist: Tamara Salameen

Our trip to Jordan was very well organized by Tamara and Mohammad from Why Jordan operations. To top it all off our tour guide Mohammed Ali made this whole trip a memorable one. We were with our 2 yr old daughter and initially worried how it will be but he made everything very comfortable and catered to our needs. He made us feel at home and shared his vast knowledge about Jordan and his immense experience. Mohammed Ali went extra mile to give us the authentic experience of Jordan and honored... read more

Our trip to Jordan was very well organized by Tamara and Mohammad from Why Jordan operations. To top it all off our tour guide Mohammed Ali made this whole trip a memorable one. We were with our 2 yr old daughter and initially worried how it will be but he made everything very comfortable and catered to our needs. He made us feel at home and shared his vast knowledge about Jordan and his immense experience. Mohammed Ali went extra mile to give us the authentic experience of Jordan and honored us with traditional meal Mansaf at his home. Also, when we informed him that my wife was pregnant he coordinated with "Why Jordan's Tamara" to adjust the tour for her safety (eg. jeep ride in Wadi Rum). He made good recommendations for hygienic food. One thing we really liked was that our itinerary was customized to our needs on the fly. We have been to lot of countries and if there is one country that impressed us the most with their hospitality and friendliness, it would be Jordan especially Mohammed Ali. When we come back again we will definitely choose Why Jordan (Mohammad Ali and Tamara) in a heartbeat.

Tamara Salameen, local specialist, responded to this review:

Hi Riz,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Mar 30 - Apr 7, 2019

Traveler: Pooja S. - Local specialist: Tamara Salameen

We were fortunate to book with ‘KimKim’ during our 8 day trip to this beautiful country. Thanks to Tamara who accommodated my million changes .Our itinerary took us from Amman , kingsway sights, Petra , wadi rum , Aqaba and finally the Dead Sea.

In Jordan Mohammed operations takes personal interest and ensures everything goes according to plan and we are happy . He was kind to accommodate last minute changes with no hesitation and always checked on us to ensure we are having a good... read more

We were fortunate to book with ‘KimKim’ during our 8 day trip to this beautiful country. Thanks to Tamara who accommodated my million changes .Our itinerary took us from Amman , kingsway sights, Petra , wadi rum , Aqaba and finally the Dead Sea.

In Jordan Mohammed operations takes personal interest and ensures everything goes according to plan and we are happy . He was kind to accommodate last minute changes with no hesitation and always checked on us to ensure we are having a good time.

Our driver - Mohammed Ali ( see pic ) was a real gem . He always made us comfortable and was very patient with my 6 year old. He had many interesting stories and history trivia to share which made the trip more fun.

Jordanians love children and are very kind and friendly people. We have lots of memories and experiences we will treasure from this holiday. The highlights being , trekking in Petra , sleeping under the stars in wadi rum , snorkel the beautiful reefs in the Red Sea , floating in the Dead Sea .

Thank you for a great holiday.

Tamara Salameen, local specialist, responded to this review:

Hi Pooja,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Robert

Jerusalem petra , Jordan - Mar 24 - Mar 29, 2019

Traveler: Robert K. - Local specialist: Carmen Scholten

The guide and car assigned to us for a VIP trip is inferior.

Guide has not taken the time to properly guide.
He was so rushed and quite annoying.

We had an excellent private trip in South America and this one was below standard the guiding etc.

Fortunately Jordan is a great country to visit.

Carmen Scholten, local specialist, responded to this review:

Dear Robert,

Thank you for your feedback. This is valuable for us.

I am sorry you experienced this. However, there haven't been any VIP arrangements. You have paid for a private trip, but you and the group haven't been wanting to add any surcharges or supplements, to make the trip more comfortable, to save on costs. I do agree with you that the guide and transfer was not as you would have expected, but this is an overall problem in Jordan where we have to deal with government policies... read more

Dear Robert,

Thank you for your feedback. This is valuable for us.

I am sorry you experienced this. However, there haven't been any VIP arrangements. You have paid for a private trip, but you and the group haven't been wanting to add any surcharges or supplements, to make the trip more comfortable, to save on costs. I do agree with you that the guide and transfer was not as you would have expected, but this is an overall problem in Jordan where we have to deal with government policies that are not beneficial for the service levels throughout the trip. Again, I'm very sorry that this happened and we will certainly inform future customers better.

I'm glad you've enjoyed your Jordan Trip and thank you for traveling with In2Jordan!

Warm regards,

Carmen

Betty

Trip to jordan, Jordan - Mar 22 - Mar 27, 2019

Traveler: Betty W. - Local specialist: Tamara Salameen

Our driver while in Jordon was Mohammad Althnibat, he was fantastic. We had unexpected health issues with one of our party and he was very supportive and helpful. He was always prompt and courteous. We went to Jerash and the tour guide there was Zehar, very knowledgeable and made the tour very good.
Our guide in Petra was Basil, we had trouble understanding him, which is too bad, he seemed to really know the area and was trying but we just didn't get any useful information. Our second day... read more

Our driver while in Jordon was Mohammad Althnibat, he was fantastic. We had unexpected health issues with one of our party and he was very supportive and helpful. He was always prompt and courteous. We went to Jerash and the tour guide there was Zehar, very knowledgeable and made the tour very good.
Our guide in Petra was Basil, we had trouble understanding him, which is too bad, he seemed to really know the area and was trying but we just didn't get any useful information. Our second day inPetra had hail andsleet so we did not do the walk to the Monastery since we were not prepared with proper clothing.
The night in Wadi Rum was fabulous! the Memoires Aicha Luxury camp was great, the food was good, the panoramic tents were great, and the jeep tour was very interesting.
The Mövenpick hotels in Petra and Dead Sea were awesome, the intercontinental hotel in Amman was perfect

Tamara Salameen, local specialist, responded to this review:

Hi Betty,
Welcome Home :)

Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Jordan add on trip, Jordan - Mar 29 - Apr 1, 2019

Traveler: Cheryl M. - Local specialist: Carmen Scholten

Ended with a great trip, and really enjoyed the ride with Akram. Thank you so much! Only room for improvement is a little quicker responses and accuracy on the trip details that were discussed needing correcting. Thank you again!

Carmen Scholten, local specialist, responded to this review:

Dear Cheryl, thank you so much for your kind review! I will share this also with our dear Akram! Waiting for you for the next time inshallah!

Jerusalem petra , Jordan - Mar 24 - Mar 29, 2019

Traveler: Melchiades L. - Local specialist: Carmen Scholten

Carmen has been very helpful ! Although There is a little "hiccup " in the beginning of the planning, but at the end was great!
The guide: Eddie was not being helpful. I think he is not good for the line of work in the hospitality / service works. He might be good for other kind of works. He is impatient, he is annoyed when he has to wait, he doesn't like to take our group picture, he walked all the way in the front while we were enjoying the view , he gave some wrong information about the... read more

Carmen has been very helpful ! Although There is a little "hiccup " in the beginning of the planning, but at the end was great!
The guide: Eddie was not being helpful. I think he is not good for the line of work in the hospitality / service works. He might be good for other kind of works. He is impatient, he is annoyed when he has to wait, he doesn't like to take our group picture, he walked all the way in the front while we were enjoying the view , he gave some wrong information about the thing that we saw: There is a big box made in stone , he told us. It was a jewelery box, instead it was a casket, etc.
Luckily, Jordan is an incredible place to see, so with our disappointment w our guide , we still had amazing time.
I still will recommend Kim Kim travel team to arrange my next travel adventures !

Carmen Scholten, local specialist, responded to this review:

Dear Melchiades, many thanks for your super kind and detailed review, I will take everything into consideration! Above all, I am so happy you had a good time in Jordan and that you chose KimKim and in2Jordan to discover all the pearls of this beautiful country, we are waiting for you a second time to even discover more. Ahlan wa sahlan!

Nancy

Trip to jordan, Jordan - Mar 22 - Mar 27, 2019

Traveler: Nancy D. - Local specialist: Tamara Salameen

Tamara and WhyJordan? gave us a magnificent vacation in Jordan. It's hard to know where to start because everything from planning to our trip was so seamless, and beyond our expectations.

As the 6 of us requested, this was a truly 5* trip from airport pick-up, to hotels, to excursions & experiences. Tamara chose 3 top hotels and we loved them all. Mohamed our driver throughout the trip listened and reacted to us, and made sure we had fun and learned. When my husband fell ill, Mohamed's... read more

Tamara and WhyJordan? gave us a magnificent vacation in Jordan. It's hard to know where to start because everything from planning to our trip was so seamless, and beyond our expectations.

As the 6 of us requested, this was a truly 5* trip from airport pick-up, to hotels, to excursions & experiences. Tamara chose 3 top hotels and we loved them all. Mohamed our driver throughout the trip listened and reacted to us, and made sure we had fun and learned. When my husband fell ill, Mohamed's care and actions felt like family and one night's adjustments went smoothly - he then got us back on track by morning and we didn't miss anything. The next day, Mohamed from WhyJordan? headquarters made a special visit, meeting us at the hotel, spending 1/2 an hour checking up on us and making sure our journey would be perfect, and it was.

By the way, not only is Tamara's choice of the Movinpick Petra a lovely hotel, but it's literally at the entrance to Petra- like just across the street!!

With just 6 days to spend in Jordan, we got to do everything we hoped we would. A day relaxing in the Intercontinental Amman was followed by an amazing private tour of Jerash, followed by a trip along the King's Highway. WhyJordan's guide in Jerash was excellent - such an important element.

It's hard to pick a highlight, but it would likely be the day that WhyJordan's hand picked guide, Moa'th took us on a journey in Petra. I'm not exaggerating when I say that Moa'th will always have a place in my husband & my hearts. We off-roaded to the back entrance of Petra. A freak spring hale and thunder storm made conditions rough. Their driver loaned me his own coat (3rd layer for me), and with Moa'th's quiet confidence, we took off. Dave and I learned so much about Bedouins and the long history of Petra. Moa'th helped us climb and climb to heights we never would have imagined, but his demeanor and fascinating anecdotes gave us confidence. We met lovely people along the way, and learned a lot. The weather challenges became fun- a 2nd thunder & hale storm actually caused Petra to close (nobody could enter), so, Moa'th helped us secure a camel caravan, he jumped on the front camel, and we rode through the flood, through the gorgeous rock formations and had yet another unique experience.

We are not roughing-it people, and when Tamara 1st suggested camping in Wade Rum, I thought she was crazy, until she gently suggested I check out Memories Aicha Luxury Camp . Wow-oh-wow. Do it! We all stayed in "Martian" tents (full in-tent bathrooms, view of stars and mountains, etc). As soon as we checked in, the 6 of us were in the "cave bar" sipping tea and enjoying a fire. Dinner was delicious in the pleasant dining room (note, go to JR The Wine Experience wine bar when you're in Amman and pick up Jordanian wine to enjoy with your dinner at Aicha).

The next day's 1/2 day across Wade Rum was a lot of fun. Our driver was not the best communicator, so we had to guess what many stops were, but that didn't stop us from climbing and scrambling and joyfully enjoying a place we'd never imagined before.

Once again, driver Mohamed was at the ready, responding to our early call to get going. He made a special stop for us on the way to the Dead Sea, and we're still talking about standing in Acaba where we viewed the Red Sea, Egypt and Israel, while standing in Jordan.

The Dead Sea, ahhhhh. The Movinpick Dead Sea is a lovely resort with multiple pools and a private beach where staff helps you get in and out of the Dead Sea. Rooms are large and well equipped. If you're able to do 2 nights here, we certainly wish we could have, as it would have been a restful end to a lovely vacation.

I can't recommend WhyJordan (through KimKim) and a Jordan vacation enough. We are grateful to Tamara, Moath, and the 2 Mohamed's for a vacation we'll always remember fondly.

Tamara Salameen, local specialist, responded to this review:

Hi Nancy,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Jerusalem petra , Jordan - Mar 24 - Mar 29, 2019

Traveler: Hwie Lan K. - Local specialist: Carmen Scholten

Jordan was very beautiful, enjoyed it very much.
Wish our guide Eddy was more helpful .
He was very knowledgeable, but rather moody.
He gets upset when we were late enjoying Petra.

Carmen Scholten, local specialist, responded to this review:

Dear Hwie, thank you for your feedback! I am s happy you loved beautiful Jordan. I will take into consideration also your feedback about the guide, thank you for your honest opinion!

Wish to see you soon back in Jordan !

Elizabeth

Highlights of jordan & israel: 9 days, Jordan - Mar 16 - Mar 25, 2019

Traveler: Elizabeth G. - Local specialist: Lena Sluga

This is a complicated review to write because I had very mixed feelings about our trip. Let’s start with the positive: Lena quickly put together the trip and patiently fielded endless questions from me. Our driver in Jordan, Moustafa, was truly fantastic and made our stay in his country very rich and special. The dinner with a local family in Petra was the best meal we ate on the entire trip and the family could not have been more welcoming and kind. It was an unforgettable experience. We... read more

This is a complicated review to write because I had very mixed feelings about our trip. Let’s start with the positive: Lena quickly put together the trip and patiently fielded endless questions from me. Our driver in Jordan, Moustafa, was truly fantastic and made our stay in his country very rich and special. The dinner with a local family in Petra was the best meal we ate on the entire trip and the family could not have been more welcoming and kind. It was an unforgettable experience. We felt safe on the entire trip. Our guide in Jerusalem/Bethlehem, Issa, was also phenomenally knowledgeable, and he was just fun to be with for the day. Our driver in Israel, Gorge, was jovial and eager to please.

Now for the honest negatives. The accommodations were terrible. The boutique hotels in Amman and Tel Aviv were what we expected and we were perfectly happy there. We are used to staying in five star or chic boutique hotels, but in an effort to be economical we chose only boutique for this trip. I read all of the hotel reviews and looked at photos before we left, and I really went back and forth about staying at, for example, The Kempinski or The Hilton at The Dead Sea and decided that the extra thousand dollars wasn’t worth it for one night. I was wrong. Know that traveling in this area five stars will be closer to 3.5. The agent was not clear about that. However Lena and Tania were very responsive and helped us move. The alternatives were no better though the staff was very friendly so I hate giving a terrible review. We arrived in Israel in time for Purim, and, as a result, a couple of the attractions that I paid for were closed. Tania and Lena are refunding is, and I appreciate that, but I was not happy that we were not warned in advance. It’s a big holiday and three-four days long, so to arrive and have the driver say “everything will be closed have a nice time on your own today” was very upsetting. Fortunately he was wrong and we had a nice day.

I took a risk using a service based strictly on a NY Times recommendation, and while I was relieved to have a very organized itinerary, I think I could have done it on my own with much better hotels. I have used similar services with much better outcomes. The whole experience was ok but not without its issues.

Lena Sluga, local specialist, responded to this review:

Hi Elizabeth,
I am very sorry that the hotels were not up to standard and in line with your expectations, I sincerely hope you enjoyed the other aspects of the trip.

As you write in your review, the hotels were known to you before your trip started. All of these hotels get good reviews, for 3* and 4* hotels. I understand that it is difficult to judge that in advance, however, it is also difficult for me to tell what hotels you are used to if you don’t communicate it to me.

My apologies... read more

Hi Elizabeth,
I am very sorry that the hotels were not up to standard and in line with your expectations, I sincerely hope you enjoyed the other aspects of the trip.

As you write in your review, the hotels were known to you before your trip started. All of these hotels get good reviews, for 3* and 4* hotels. I understand that it is difficult to judge that in advance, however, it is also difficult for me to tell what hotels you are used to if you don’t communicate it to me.

My apologies about Purim, indeed my colleague should have pointed that out before.

Nevertheless, I am very happy that you enjoyed the company of the drivers and guides, as well as the dinner with the family in Petra. I will pass on your compliments!

All the best,
Lena

Trip to jordan, Jordan - Mar 19 - Mar 23, 2019

Traveler: Cheryl J. - Local specialist: Tamara Salameen

Why Jordan? Why not Jordan! What a wonderful trip we have just had to that exciting country.
From start (the booking) to finish ( saying goodbye to our experienced, eloquent, knowledgable guide, Mohammed) everything worked like clock work and nothing was too much trouble.

The people of Jordan are friendly , honest and always willing to help. The food was delicious especially the Kunafeh in downtown Amman!

The highlights are too many to mention them all so here are just a few;
1 Petra-... read more

Why Jordan? Why not Jordan! What a wonderful trip we have just had to that exciting country.
From start (the booking) to finish ( saying goodbye to our experienced, eloquent, knowledgable guide, Mohammed) everything worked like clock work and nothing was too much trouble.

The people of Jordan are friendly , honest and always willing to help. The food was delicious especially the Kunafeh in downtown Amman!

The highlights are too many to mention them all so here are just a few;
1 Petra- wow! Advice for us older generation- walk in, go up to the Monastery by donkey , walk down the 850 steps from the Monastery and get a horse ride or chariot ride back to the entrance.
GET THERE EARLY!
2 Wadi Rum desert experience is a must. Such beautiful desert landscapes.
3 Jerash and Karak Castle are also a must see.
4 Dead Sea- put on that mud!

Tamara Salameen, local specialist, responded to this review:

Hello Cheryl,
Welcome Home :)

Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Trip to jordan, Jordan - Mar 15 - Mar 20, 2019

Traveler: Lena H. - Local specialist: Amanda Qardan

One of the best holidays we have ever been on. Beautiful country, beautiful people, amazing food, breathtaking landscapes. The kimkim team - Amanda, Akram, Mustafa - were incredible. Thank you guys!

Amanda Qardan, local specialist, responded to this review:

Hi Lena!

Thank you for taking the time to write a review. I'm so pleased you had such a wonderful trip, It was my pleasure to organize this trip for you! I'll pass on your kind words to Akram and Mustafa as well.

Have a lovely day and with greetings from Amman, Jordan,
Amanda

Family friendly highlights of jordan – 8 days , Jordan - Mar 8 - Mar 15, 2019

Traveler: Karen R. - Local specialist: Lena Sluga

Lena was terrific in every way. She worked endlessly to make our trip exactly what we wanted.
I like the kimkim format, the communication thread, and recommendations. We had 2 different drivers during our 8 day trip, Akram and Mustafa, both were awesome.
We wanted to see the entire country of Jordan, not just the popular places. Lena assured me that the North was less traveled, but well worth it. She was right. We loved Jarash, Ajlun, and Umm Qais. We soaked in the hot spring, Al Himma, on... read more

Lena was terrific in every way. She worked endlessly to make our trip exactly what we wanted.
I like the kimkim format, the communication thread, and recommendations. We had 2 different drivers during our 8 day trip, Akram and Mustafa, both were awesome.
We wanted to see the entire country of Jordan, not just the popular places. Lena assured me that the North was less traveled, but well worth it. She was right. We loved Jarash, Ajlun, and Umm Qais. We soaked in the hot spring, Al Himma, on the border near Syria. Who does that? What a blast!
Petra is jaw dropping, Wadi Rum is wild, the Dead Sea is fun. Aicha Camp in Wadi Rum was perfect.
Jordan is a great travel destination!

Lena Sluga, local specialist, responded to this review:

Hi Karen,

Great to hear that you enjoyed your time here in Jordan! I'm also happy that you took the time to travel north, and that you enjoyed it :)

I'll be sure to pass on the compliments to the drivers as well!

All the best for the future,
Lena

Jordan, Jordan - Mar 10 - Mar 14, 2019

Traveler: robert k. - Local specialist: Tamara Salameen

Guide Raed was ultra attentive and helpful. Did have some trouble with my understanding his English sometimes, but we managed just fine.
Ayass hotel was great. Again, ultra friendly and solicitous staff, wonderful room. Too bad it is so far from downtown but taxi/Uber is inexpensive.
Aicha tent camp very elegant. Again good service.
Petra guest house rooms are weird; up and down stairs to get to room. Needed guide to find our room.
Local guides in Jerash and Petra spoke English well. All we... read more

Guide Raed was ultra attentive and helpful. Did have some trouble with my understanding his English sometimes, but we managed just fine.
Ayass hotel was great. Again, ultra friendly and solicitous staff, wonderful room. Too bad it is so far from downtown but taxi/Uber is inexpensive.
Aicha tent camp very elegant. Again good service.
Petra guest house rooms are weird; up and down stairs to get to room. Needed guide to find our room.
Local guides in Jerash and Petra spoke English well. All we extremely attentive and knowledgable.
Dealing with Tamara was wonderful. She was responsive, helpful and friendly.

Tamara Salameen, local specialist, responded to this review:

Dear Robert,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Mar 9 - Mar 13, 2019

Traveler: Debbie C. - Local specialist: Lena Sluga

Our driver had a really strong accent and could hardly understand him. No speaker system in the car so the people in the back couldn't hear a thing.
No guides where included on this so we had to pay for local guides every where we went. (wasn't expecting the extra cost) Had I known this a head of time I would of picked a different tour.
Driver was always on time.
Driver never gave us information on a lot of the sites and had a hard time with just general questions
The Hotels where great for the most part. We enjoyed all the stops .

Lena Sluga, local specialist, responded to this review:

Hi Debbie,

Thanks a lot for your feedback! We really value this from our travellers, as it helps us understand what we can improve on in the future.

My apologies about the confusion about the guide, we should have communicated it better, however, it was mentioned in your itinerary and pointed out in an email as well.

The driver is there to be on time and take you from A to B. Sometimes they give extra information, I will mention this to him of course as it obviously makes things nicer... read more

Hi Debbie,

Thanks a lot for your feedback! We really value this from our travellers, as it helps us understand what we can improve on in the future.

My apologies about the confusion about the guide, we should have communicated it better, however, it was mentioned in your itinerary and pointed out in an email as well.

The driver is there to be on time and take you from A to B. Sometimes they give extra information, I will mention this to him of course as it obviously makes things nicer when they give a bit of background story.

Nevertheless, I am glad though that you enjoyed the stops, and hope you had an overall great time in Jordan!

All the best for your future travels!
Lena

Hannah

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Feb 21 - Feb 25, 2019

Traveler: Hannah H. - Local specialist: Carmen Scholten

Our driver and guide made our trip! They were wonderful and did everything to make us as comfortable as possible. Thank you to Abu and Sami!!! ❤️💪🏻

Petra was amazing. We conquered all with a pregnant group memeber and another member with a broken leg! We would have liked to have more time at Wadi Rum as it is so beautiful but we had to rush to keep to schedule. The Dead Sea was beautiful too even if a little cold!

One thing that would have been helpful for our group was to have known that... read more

Our driver and guide made our trip! They were wonderful and did everything to make us as comfortable as possible. Thank you to Abu and Sami!!! ❤️💪🏻

Petra was amazing. We conquered all with a pregnant group memeber and another member with a broken leg! We would have liked to have more time at Wadi Rum as it is so beautiful but we had to rush to keep to schedule. The Dead Sea was beautiful too even if a little cold!

One thing that would have been helpful for our group was to have known that restaurants/healthy food options were limited during the long drives and in some of the towns. Perhaps it makes sense to have hotels prep guests lunchboxes for a fee?

Thank you!

Carmen Scholten, local specialist, responded to this review:

Dear Hannah,

Thank you so much for your kind feedback. It was great arranging this last-minute trip for you and I'm happy all worked out with you and your family throughout the trip. The lunchboxes are a great tip, thank you for that!

Thank you for traveling via In2Jordan and kimkim and hope to see you back with your future family!!

Carmen

Trip to jordan, Jordan - Feb 16 - Feb 20, 2019

Traveler: Anthony T. - Local specialist: Amanda Qardan

We had such a wonderful and memorable time in Jordan. Working with Amanda was such a delight - she was patient, thoughtful, and put together a schedule that worked perfectly with our travel plans. We highly recommend Amanda and KimKim.

Amanda Qardan, local specialist, responded to this review:

Dear Anthony,

Thank you so much for your kind review! It was my pleasure to organize this trip for you.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with In2Jordan and Kimkim!!
Amanda

Kara

Trip to jordan, Jordan - Feb 15 - Feb 21, 2019

Traveler: Kara M. - Local specialist: Lena Sluga

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty... read more

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty picky with our itineraries so it was very tough for us to leave it with someone else to plan for us; however, Lena’s accommodating assistance and positive attitude made us feel as though we received the best itinerary as possible. We left Jordan feeling very confident that we saw everything and experienced everything we dreamed of. And our driver was absolutely amazing and our trip would not have been the same without him!!!

We would definitely reccommmend Lena and the Kim Kim team for any future endeavors!!

Lena Sluga, local specialist, responded to this review:

Hi Kara,

Thanks a lot for your lovely and very nice review, I am so happy you guys had a great time in Jordan, and enjoyed the hotels and the company of the driver. Thanks also for uploading some pictures, I love seeing these afterwards :) All the best for future travels!

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Feb 10 - Feb 17, 2019

Traveler: TC K. - Local specialist: Tamara Salameen

Jordan was exhilarating, the itinerary was perfect, well scheduled and planned. Two more days in Petra would be fantastic, but that will have to be for another time. Special mention to our driver/guide and friend, Hasheem 'Petra', and to Why?jordantours for this unforgettable adventure.

Tamara Salameen, local specialist, responded to this review:

Dear TC,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Trip to jordan, Jordan - Nov 8 - Nov 21, 2018

Traveler: Szilvia L. - Local specialist: Lena Sluga

We visited Jordan and Israel. From the very beginning to the end Lena was amazing. Very quick to respond, accommodating, flexible and highly professional. She answered all of our questions effectively and organized specific individual requests we had. In both countries the service was lovely, comfortable and high end. Thank you Lena for your hard work! We had a blast!

Lena Sluga, local specialist, responded to this review:

Hi Szilvia!

Thanks a lot for your lovely feedback, I am incredibly happy to hear that you enjoyed your holidays here! It was a pleasure planning the trip with you :)

Trip to jordan, Jordan - Jan 28 - Feb 3, 2019

Traveler: Javier J. - Local specialist: Carmen Scholten

My trip to Jordan was one of the best trips I ever had, from the beginning the web side was very easy to get the information I needed, Carmen the specialist in Jordan helped me get the most of my trip planning and informing me of my best options.
In Amman the driver Mustafa who pick me up at the airport and drove me to Petra was very friendly and helpful during the time he was with me I wish he would have been with me all the time.
Over all it was a great trip.

Carmen Scholten, local specialist, responded to this review:

Dear Javier,

Wow, what a great feedback! Thank you so much! It was my honor to have been contributing to your experience in Jordan!!

I'll also share your review with Mustafa.

Thank you for traveling with In2Jordan!!

Carmen

Clinton

Trip to jordan, Jordan - Jan 26 - Jan 31, 2019

Traveler: Clinton S. - Local specialist: Carmen Scholten

Carmen organized a perfect first trip to Jordan for us, and our driver, Azzam, could not have been a better ambassador for Jordan. We saw and explored wonderous sites and take home with us wonderful memories. The value for money spent was excellent. The hotels were good value with the exception of the Grand Hotel in Madba, which was sub standard. We highly recommend Carmen and KimKIm!

Carmen Scholten, local specialist, responded to this review:

Dear Clinton!

Thank you so much for your kind review!! It was lovely to have you in Jordan and it's great to hear your kind words. The hotel in Madaba we are not using anymore based on your and others' experiences.

Thank you once again for traveling with In2Jordan and Kimkim!

Carmen

Two weeks, two ways: how to spend 14 days in jordan, Jordan - Jan 6 - Jan 19, 2019

Traveler: Nicole C. - Local specialist: Lena Sluga

Overall we had a great trip. Unfortunately we had two night in Ajloun which were dreadful. We were so cold we slept in most of our clothes (coats, scarves and hats), there was no running water and nobody else staying there so clearly everyone else knew that it’s not a great place in winter so I was disappointed that we had x2 nights there. We missed out on two other places which were on our itinerary; Lots cave (because it was closed that day) and bush walk on our last day because our driver didn’t know about it.

Lena Sluga, local specialist, responded to this review:

Hi Nicole, thanks a lot for your review. I am happy that overall you enjoyed your trip, and and I’m thankful for your feedback but I would have loved to know at the moment it happened so I could have fixed these hickups right away.

I am surprised to hear about the Ajloun Forest Cabins, as so far I have only had great feedback from travellers about this place. I have gotten in touch with them about the heating & running water issue of course. They are supposed to be fully functional, also in... read more

Hi Nicole, thanks a lot for your review. I am happy that overall you enjoyed your trip, and and I’m thankful for your feedback but I would have loved to know at the moment it happened so I could have fixed these hickups right away.

I am surprised to hear about the Ajloun Forest Cabins, as so far I have only had great feedback from travellers about this place. I have gotten in touch with them about the heating & running water issue of course. They are supposed to be fully functional, also in winter.

About the walk in the Azraq Wetland Reseve on the last day, I understand your disappointment, I have spoken to the driver, he was not aware that the wetland reserve was on the itinerary. My sincerest apologies!

As for Lot’s Cave, it was closed due to weather forecast precautions, which is outside our control unfortunately.

Greetings & all the best,
Lena

Jordan tour with diving, Jordan - Jan 6 - Jan 18, 2019

Traveler: Sandra W. - Local specialist: Carmen Scholten

We are really glad we booked our trip through KimKim and Carmen. We had a great holiday and enjoyed the interesting experiences Carmen organised that were tailored to our preferences and not just the standard package. We think having an in-country travel agent who is able to network with the local people and find slightly different experiences and accomodation makes a big difference. We particualrly enjoyed our trekking and homestay with Eisa in Ajlun and staying with Gail at the Little... read more

We are really glad we booked our trip through KimKim and Carmen. We had a great holiday and enjoyed the interesting experiences Carmen organised that were tailored to our preferences and not just the standard package. We think having an in-country travel agent who is able to network with the local people and find slightly different experiences and accomodation makes a big difference. We particualrly enjoyed our trekking and homestay with Eisa in Ajlun and staying with Gail at the Little B&B on the Hll in Petra. Our driver Yahya was very friendly and helpful and had excellent English. The support from Carmen and the ops team was prompt and effective when we had any queries, again we think working with an in-country agency made a difference.

We thought Jerash was fabulous - give yourselves enough time to walk around the whole site, particularly to the north gate as it has some of the best sections of road and column. While you're at Jerash we recommend going for lunch at the Lebanese House, it really is rather good.

In Madaba take the time to visit some of the other mosaics, don't just do the map and go!

Petra is way more than just the Treasury. If you take the time to walk around and particularly take the side trail to the Place of High Sacrifice you get to see many more sites and you can go into them, and without the crowds.

Carmen Scholten, local specialist, responded to this review:

Dear Sandra!
Thank you very much for your feedback! I'm very pleased that your journey has succeeded and you are satisfied! I'm also happy that you spent your holiday wonderfully.
We invite you again to Jordan and you are welcome any time here. Warm greetings from our entire team in2Jordan Travel Agency! Best wishes also for you!

Jordan: petra & the dead sea - 3 days, Jordan - Dec 26 - Dec 31, 2018

Traveler: Therese R. - Local specialist: Carmen Scholten

We had a fabulous trip. Jordan is very beautiful and the trip enabled us to see its great beauty. Our driver was extremely helpful, had great english and a wonderful love of his country as well as a new and very reliable car. He was willing to give us as much information and colour as we asked for which was plenty. He also tuned in quickly to how we wished to engage as tourists, and happily took us to more out of the way places to eat which we loved. The highlights were Petra and Wadi... read more

We had a fabulous trip. Jordan is very beautiful and the trip enabled us to see its great beauty. Our driver was extremely helpful, had great english and a wonderful love of his country as well as a new and very reliable car. He was willing to give us as much information and colour as we asked for which was plenty. He also tuned in quickly to how we wished to engage as tourists, and happily took us to more out of the way places to eat which we loved. The highlights were Petra and Wadi Rum. While we enjoyed the drive through the desert we would not visit the Dead Sea again..nothing there to do really and might have been better to extend the stay at Wadi Rum

Kim Kim did a great job and the office was always accessible if needed ( although we didn’t,need them as the trip was so smooth)

Carmen Scholten, local specialist, responded to this review:

Dear Therese,

Thank you so much for your kind review! It was great organizing this trip for you. Thank you for traveling with In2Jordan!!

Carmen

Richard

Jordan: amman, petra and wadi rum - 4 days, Jordan - Jan 5 - Jan 9, 2019

Traveler: Richard A. - Local specialist: Tamara Salameen

To begin with Tamara and the Why Jordan team did a comprehensive and very professional service from itinerary to drop off at the airport. At no time did we feel unsure of procedures or plans for the next day which is in direct contrast to our experience in Egypt.
Our driver/guide Mohamed Ali was all you could ask for. His attention to detail, protectiveness to our family, detailed explanations of sites and customs and flexibility to our whims throughout is a great credit to your company... read more

To begin with Tamara and the Why Jordan team did a comprehensive and very professional service from itinerary to drop off at the airport. At no time did we feel unsure of procedures or plans for the next day which is in direct contrast to our experience in Egypt.
Our driver/guide Mohamed Ali was all you could ask for. His attention to detail, protectiveness to our family, detailed explanations of sites and customs and flexibility to our whims throughout is a great credit to your company and countrymen, a real gentleman in the old-fashioned sense. We would not hesitate to recommend Kim Kim, Why Jordan and specifically Mohamed Ali to friends and family.
Regarding other guides, both guides in Jaresh and Petra were well informed, courteous and entertaining, excellent. Our guide for the day in Wadi Rum was lazy( never left his car to guide us), had limited English and the filthiest car I have ever been in... a real disappointment. Our bbq lunch in the desert was a meal on plastic chairs in a deserted old camp. Why would we prefer lunch in an ugly place compared to our night camp. In such an amazing place to see it in such a disappointing way lets you and your team down badly. An open LandRover and small fire under the shelter of some rocks away from civilization was all we wanted to enjoy the charm of such a desert place... disappointing.
Richard Allen

Tamara Salameen, local specialist, responded to this review:

Dear Richard,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

really sorry about your Spencerian in Wadi Rum , and your notes are highly appreciated. we will take them in our consideration.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Dana to petra trek - hiking from dana to petra in jordan - 9 days, Jordan - Oct 6 - Oct 13, 2018

Traveler: david h. - Local specialist: Andy Nurse

Experience Jordan did a great job with our group and we have no hesitation in recommending them. Raisa was very helpful in sorting out the inevitable pre-trip niggles. Once we got onto the trail the guys running the camp were excellent and the food was wonderful. For sure the only way to arrive at Petra is via the hiking trail from the north.

The real star of the show was our guide Jawad. Do not hike Jordan without this guy! David.

Andy Nurse, local specialist, responded to this review:

Thanks David :) Raisa and Jawad really are two great coworkers and I was happy to receive their assistance for your trip! I heard from Jawad that you all were a fun group to to guide. It's nice to also hear that your group had a great trip and some of the guys are thinking of coming back! Best of luck on your future hiking adventures.

Jordan, Jordan - Dec 29 - Jan 4, 2019

Traveler: May Y. - Local specialist: Lena Sluga

Our trip to Jordan was great but we encountered glitches almost everyday we needed a driver to go to a different location.

On day 2, there was first a conflict because we were told the driver would be there at 8am but he was told 9am. Unfortunately he was then in an accident and could no longer be our driver. Company sent a new driver but we lost almost 3 hours that day, losing precious time, not allowing time for us to visit little Petra that day.

When it was time for us to leave Petra... read more

Our trip to Jordan was great but we encountered glitches almost everyday we needed a driver to go to a different location.

On day 2, there was first a conflict because we were told the driver would be there at 8am but he was told 9am. Unfortunately he was then in an accident and could no longer be our driver. Company sent a new driver but we lost almost 3 hours that day, losing precious time, not allowing time for us to visit little Petra that day.

When it was time for us to leave Petra to go to Wadi Rum, again we waited for our driver who was provided the wrong hotel name. once we contacted Lena, she contacted the driver who then came to the right hotel. We lost again precious time.

in Wadi Rum, we had booked a horse back ride. Once we got to our tent site, they did not have us listed as horse back riding and instead had us booked for camel ride/ We asked to still do horse back. The next day we were brought to do horse back riding. After the ride someone came and asked that we pay for our ride. Our driver had to get involved and eventually someone fro the company had to come and pay cash for the horse back riding. We again lost almost 2 hours of sight seeing time.

Otherwise, the sites were beautiful although Petra was awfully crowded.....

Lena Sluga, local specialist, responded to this review:

Thanks a lot for your review, we always appreciate feedback, so we know what to improve for the future. Again, my apologies for the hiccups in your trip, but I am glad that overall you had a nice trip. I also hope you enjoyed our complimentary goods to make up for the delays/ confusions.

Ligia

Ultimate guide to visiting petra - jordan's ancient city, Jordan - Dec 27 - Jan 1, 2019

Traveler: Ligia B. - Local specialist: Tamara Salameen

Our trip to Jordan was perfect. Every detail was taking care of by Tamara and her team. We were taking care of from the moment we arrived until the moment we left. No complaints at all. It was a wonderful trip from start to end thanks to the detailed planning and assistant from Tamara and her wonderful guides. Loved it. Highly recommend.

Tamara Salameen, local specialist, responded to this review:

Dear Ligia,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

11 day jordan trip, Jordan - Dec 28 - Jan 7, 2019

Traveler: katherine c. - Local specialist: Lena Sluga

Overall, we had a wonderful experience on our 12 day tour of Jordan. Lena did a great job planning our itinerary with us. We had different drivers which we were not expecting at the beginning of the trip but need up having Haithan for 6 days at the end and really enjoyed working with him! He was a super guide, went out of his way to introduce us to new restaurants, new experiences, was always on time and shared interesting information with us and was very flexible.

We would definitely book with you again!

Many thanks,

Cassie Carroll

Lena Sluga, local specialist, responded to this review:

Hi Cassie,

Thanks a lot for your lovely feedback! My apologies about the driver change, we do this sometimes to use our drivers throughout the country as efficiently as possible. For the future, I shall put a note about that on the travel documents :)

I'm happy you enjoyed your time in Jordan!!

Greetings,
Lena

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Dec 27 - Jan 5, 2019

Traveler: Robert J. - Local specialist: Raísa Jorge

We found dealing with Raisa very easy and she responding promptly to all our questions in the planning and lead up to this trip. The itinerary was very comprehensive and busy which suited us although with hindsight we did miss out on a few things (Guide in Jerash) and a tour of Amman which was not included. Some of the hotels were not up to a standard that we would like and in need of maintenance (faulty leaking showers) but overall we had a terrific trip.

Raísa Jorge, local specialist, responded to this review:

Hi Robert,
Thank you for experiencing Jordan & the Holy Land with us.
Your feedback is much appreciated. I apologize for any inconvenience and all your comments are forwarded to our quality control. We want to keep the high standards and provide the best experience for our clients always.
We hope to see you again in our beautiful country.
Happy travels!

Trip to jordan, Jordan - Dec 28 - Jan 4, 2019

Traveler: Marija C. - Local specialist: Carmen Scholten

Highlights: Wadi Rum, Jerash; Okay-lights: Petra, Dead Sea, the driver, the hotels; Lowlight: Aqaba.

Wadi Rum was by far the main highlight of the trip that absolutely exceeded our expectations. The place is indescribably beautiful, and the Aicha Memories Luxury Camp had the best accommodation and the best food of the entire trip. Jerash was the second favourite – quite surprisingly!

Azzam was an excellent, professional driver. He was particularly courteous towards the end of the trip. He... read more

Highlights: Wadi Rum, Jerash; Okay-lights: Petra, Dead Sea, the driver, the hotels; Lowlight: Aqaba.

Wadi Rum was by far the main highlight of the trip that absolutely exceeded our expectations. The place is indescribably beautiful, and the Aicha Memories Luxury Camp had the best accommodation and the best food of the entire trip. Jerash was the second favourite – quite surprisingly!

Azzam was an excellent, professional driver. He was particularly courteous towards the end of the trip. He couldn't answer some of our questions, not sure if it was due to lack of knowledge or lack of English, but generally his service was very good. Usually we drove in complete silence, no talking or music. Azzam didn't quite follow the timings and itinerary we were given in Vamoos (e.g. we didn’t go to the Karak castle, but we went to Mount Nebo and a church in Madaba instead), perhaps for the better? I also had to remind Azzam to take us to Hejaz Railway.

Overall, we would have liked more information, particularly on things to do and things not to do, and especially when we were left alone. E.g. in Petra – what routes to take, what sights to see, which routes are more (or less) strenuous, is the ride with horses included in the ticket or not (because every Bedouin was shouting a different thing), can we trust the Bedouins to take us up to various viewpoints, how about the camel and the donkey rides, how much should we pay them, etc. I also only later found out that Petra opens earlier, so it would have been nicer to start the trip earlier to avoid the crowds or perhaps even see the sunrise.

Aqaba was a disaster. When we arrived at noon, we were too late to go on any boat trips that day, and we didn't have enough time to do the trip the following day since we had to leave at noon again. And yet snorkelling was in our itinerary, so I'm not sure how we were meant to fit it in. Worse was that we were not advised by In2Jordan that the public beach is not advisable for tourists. We were harassed at the public beach by the locals (note: we were dressed!), and even after we left the beach 10 minutes after entering, we got followed by two scary local guys for a good half an hour until we finally managed to lose them. Our hotel told us we could pay extra to enter a private beach of another hotel nearby, but with 1 hour left to sunset, it was not worth it anymore. Surely if the point was to relax by the sea, the agency should have informed us of these crucial details in advance of the trip, i.e. don’t go to the public beach, note the prices of private beaches (or, ideally, book a hotel with a private beach) and note timing of snorkelling trips while planning itinerary. Finally, leaving Aqaba for New Year’s Eve was also a bad idea, since the hotel only had a really badly organised evening with an overpriced buffet where not a single dish was nice, and we didn’t feel too safe going out in the city in the dark. So, it would have been more memorable, had we spent it in Wadi Rum.

Small note regarding Jordan Pass: I explicitly asked which pass to buy, since the Wanderer (the cheapest) covers 1 day in Petra, and the Explorer – 2 days, and we had 1 afternoon in little Petra and 1 day in “main” Petra in the itinerary. We were advised to get the Jordan Explorer pass, but we could have bought the cheapest pass since little Petra is free of charge… It’s not a huge amount of money, but still, In2Jordan / Carmen should have known better.

Regarding other hotels: the Hayat Zaman 5* hotel in Petra was very atmospheric and we expected it to be the best, but it was the only hotel in the entire trip without air conditioning or wifi in rooms. At the reception, they told us about a 24/7 pool, but the pool hadn’t been cleaned or used for months and the whole area was locked; the food was very good though. Regarding other accommodation, hotel in Madaba was very poor (looks and food wise), but the staff was lovely and helpful; the Dead Sea hotel was clearly catered for large tourist groups and generally only had bad food.

Overall it felt like the itinerary was more suited for large tour groups than a family except for the time we spent in Wadi Rum, and we missed the added value of getting that insider information by booking from a local agency as opposed to doing it ourselves. Still, we enjoyed it greatly, bar the issues I’ve mentioned above that made the trip ever to slightly more tiresome than it needed to be.

Carmen Scholten, local specialist, responded to this review:

Dear Marija,

Thank you so much for your detailed review. This really helps in improving our services. It was a pleasure to create this trip with you and I'll take on your notes on the trip for next customers to come.

Thank you again for traveling with In2Jordan!!

Carmen

Jordan, Jordan - Dec 25 - Jan 1, 2019

Traveler: Nathalie L. - Local specialist: Raísa Jorge

Jamileh was our guide and we loved her. She offered information and insight that we couldn’t have found in a book. Jamileh let us set the pace when walking, but made sure we saw everything we were promised.
Our driver Hassan was so nice and helpful too. We definitely could not have driven in Jordan, having a driver was a must!
The country of Jordan was beautiful, the natural landscapes were breathtaking. The ruins and sites we visited were truly “once in a lifetime “ moments.
Raisa was... read more

Jamileh was our guide and we loved her. She offered information and insight that we couldn’t have found in a book. Jamileh let us set the pace when walking, but made sure we saw everything we were promised.
Our driver Hassan was so nice and helpful too. We definitely could not have driven in Jordan, having a driver was a must!
The country of Jordan was beautiful, the natural landscapes were breathtaking. The ruins and sites we visited were truly “once in a lifetime “ moments.
Raisa was great to work with, she answered my questions promptly and provided reassurance about our trip.
We loved our trip to Jordan!
Nathalie Leifermann

Raísa Jorge, local specialist, responded to this review:

Hi Nathalie,

It was our pleasure to host you and your family.
There is much more to explore. We hope to see you again in our beautiful country.

Happy Travels!

Jordan adventure: amman, petra and wadi rum - 3 days, Jordan - Dec 28 - Dec 30, 2018

Traveler: Caroline S. - Local specialist: Amanda Qardan

The entire trip from start to finish was beyond brilliant . Our driver Mohammed was so knowledgeable and catered to our needs . A highlight of the trip was Wadi Rum Jeep tour . Thank you Amanda for your seamless and stress free travel plans.

Amanda Qardan, local specialist, responded to this review:

Thank you so much for your kind review! It was lovely having you here in the country. I'll pass on your kind words to Mohammad as well.
We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.
All the best and thank you for traveling with In2Jordan and Kimkim!!
Amanda

Highlights of jordan & israel: 9 days, Jordan - Dec 2 - Dec 9, 2018

Traveler: Jennifer C. - Local specialist: Lena Sluga

Lena was excellent! She was patient and put together an amazing trip and experience for us. She was prompt in her replies and provided expert opinion. There wasn't anything that we would have done different except extend our trip! The accommodations that were arranged were fabulous. The activities and suggestions for itinerary definitely enhanced our experience. Would recommend Lena to anyone looking to travel through Jordan and Israel. For anyone traveling to both who cross the boarder into Israel, ensure you have cash left for the exit tax!

Lena Sluga, local specialist, responded to this review:

Hi Jennifer! Thanks a lot for your nice review, I am thrilled to hear that you enjoyed Jordan and your trip! I wish you all the best, and a happy 2019 :)

Jordan, Jordan - Dec 14 - Dec 17, 2018

Traveler: Reid W. - Local specialist: Lena Sluga

Overall it was a fantastic trip. We covered a lot of ground in a very short period of time, and it was flawless as a result of the efforts of the team, and in particular Akram. From the moment we landed until our drop off back at the airport, the team worked hard to ensure that our trip was as memorable as possible....and it was.

Lena Sluga, local specialist, responded to this review:

Hi Reid,

Thanks for your feedback, I'm very happy to hear that you enjoyed your time in Jordan! I'll also pass on your compliments to Akram :)

Greetings & Merry Christmas,
Lena

Highlights of jordan & israel: 9 days, Jordan - Nov 17 - Nov 27, 2018

Traveler: Patricia L. - Local specialist: Lena Sluga

Our trip to Jordan was beyond anything we could have imagined. From the “Grand Canyon”, Mt. Nebo, Wadi Rum and Petra, the landscapes were unforgettable. Our driver Akrem made it all come alive. He is so knowledgeable. He saw to our every need, and took us to places off the beaten path. Please give him a raise Carmen.!
KimKim does a good job of connecting with local agencies, and Lena from In2Jordan put together an amazing itinerary. Our only complaint was with one driver (George) in Israel.... read more

Our trip to Jordan was beyond anything we could have imagined. From the “Grand Canyon”, Mt. Nebo, Wadi Rum and Petra, the landscapes were unforgettable. Our driver Akrem made it all come alive. He is so knowledgeable. He saw to our every need, and took us to places off the beaten path. Please give him a raise Carmen.!
KimKim does a good job of connecting with local agencies, and Lena from In2Jordan put together an amazing itinerary. Our only complaint was with one driver (George) in Israel. He needed a lot of improvement in his English speaking and comprehension, and should have at least known the names of the sites he took us to. Martin Handal, our guide in Bethlehem, did a great job. We're not sure what the purpose of dining in a local home in Wadi Musa served, but the “upsidedown” was delicious.
Maybe printed instructions for border crossings, and encouraging travelers to make sure they have WhatsApp or similar for storing all driver/guide numbers would be beneficial.

I am telling everyone that if they make one trip -go to Jordan and make sure Akrem is your driver!!!
Thanks Lena and Akrem!!!

Jordan is an example to us all of getting along no matter what your religion!

Lena Sluga, local specialist, responded to this review:

Hi Patricia, thanks a lot for your review! I am happy to hear that you had a great time in Jordan, and with Akram :) Thanks also for the feedback on the driver in Israel, I'll pass that on to my colleague in Bethlehem, so she can act accordingly. All the best for your future travels! Greetings, Lena

DINA

Jordan: petra & the dead sea - 3 days, Jordan - Nov 28 - Dec 2, 2018

Traveler: DINA M. - Local specialist: Carmen Scholten

We bought last minute tickets for Jordan, so we did not have time to organize it by ourselves so we decided to pick Carmen as our travel organizer. We only had 3 and a half day and manage to see everything that was our "must do places". Thanks to our driver Azzam, we did not feel tired at all and were enjoying our stay in Jordan to the fullest! Accommodations were also great and near to the everything. Especially we liked our stay in aisha luxury camp where we went stargazing! And the staff... read more

We bought last minute tickets for Jordan, so we did not have time to organize it by ourselves so we decided to pick Carmen as our travel organizer. We only had 3 and a half day and manage to see everything that was our "must do places". Thanks to our driver Azzam, we did not feel tired at all and were enjoying our stay in Jordan to the fullest! Accommodations were also great and near to the everything. Especially we liked our stay in aisha luxury camp where we went stargazing! And the staff there was also amazing!

I would recommend Carmen to everyone who wants more free time on their vacation and for those who dont want to worry how their trip is gonna look like in the end.

Dina

Carmen Scholten, local specialist, responded to this review:

Dear Dina,

Thank you so much for your kind review! It was my pleasure to organize the trip for you. I'll also show Azzam this review!

Thank you for traveling with In2Jordan!!

Carmen

Highlights of jordan & israel in 12 days, Jordan - Oct 31 - Nov 12, 2018

Traveler: Simon R. - Local specialist: Lena Sluga

The entire experience was awesome! Lena took care of the Jordan side, and Daniela handled Israel. Both did an amazing job of building a schedule that allowed us to see the key sites that each country had to offer - some of which we wouldn't have seen without their insight. We put our trust in Lena and Daniela and they definitely delivered! Having found Kimkim via a Google search, I was a little skeptical at first that it would work out, but there was far more understanding of our needs... read more

The entire experience was awesome! Lena took care of the Jordan side, and Daniela handled Israel. Both did an amazing job of building a schedule that allowed us to see the key sites that each country had to offer - some of which we wouldn't have seen without their insight. We put our trust in Lena and Daniela and they definitely delivered! Having found Kimkim via a Google search, I was a little skeptical at first that it would work out, but there was far more understanding of our needs than the local travel agent we spoke with in the US who had no experience of the region.

In Jordan we saw Mount Nebo, Madaba, Karak, Wadi Rum, Aqaba, Petra (including dinner with a local family, which was an inspiringly positive experience), and the Dead Sea. Petra and Wadi Rum were outstanding, and while we had 1 day in Petra it really takes 3 to see everything. Our driver, Mohammad, was excellent, and provided neat insights as we drove around. Finishing at the Dead Sea Spa and Hotel was a perfect way to end the Jordan tour. The only lowlight was making our way through the border crossing north of the Dead Sea from Jordan to Israel. We were unaware that there would be an exit tax (10JD per person), plus fees to take ourselves and our luggage on a bus to get to the other side. This experience was frustrating (everyone else making the crossing was just as bewildered), particularly as we'd used our remaining JD to tip our driver. But overall, Jordan was fabulous!

Israel was also fabulous - rich in history and culture, and perhaps more familiar or comfortable to western hemisphere visitors. We spent 3 nights in Jerusalem and 3 in Tel Aviv. Rather than having a personal driver as we did in Jordan, this time we were shuttled to join small group (20 people) tours, which included Jericho, Bethlehem, Old Jerusalem, Nazareth, Galilee, Rosh Hanikra, Caesarea, Acre and Haifa, with some down time in Tel Aviv on our last full day. It was amazing to see so many different things, as well as being right on the Mediterranean.

We would revisit both countries in a heartbeat, and wouldn't think about using anyone other than Kimkim to do so!

Lena Sluga, local specialist, responded to this review:

Hi Simon!

Thank you so much for your review, I'm happy to hear that you enjoyed your trip in both countries! Thanks also for the feedback on the departure tax, it might be worth putting a note about that in future itineraries, so it won't be a surprise.

All the best!

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Nov 20 - Nov 25, 2018

Traveler: Sheena A. - Local specialist: Carmen Scholten

Carmen did a very impressive service in organizing our trip to Jordan. We had a wonderful stay in Jordan because of all her efforts in catering our suggested itineraries. Thanks a lot Carmen.

Hakam,our dirver is very friendly, goes out of his way to make us both very comfortable during the whole trip. We felt very safe and had a great time seeing the tourist spots in Jordan because of him. He’s such a gentleman and so far he is one of the best driver we’ve known. Thanks Hakam :)

Carmen Scholten, local specialist, responded to this review:

Dear Sheena,

Thank you so much for your kind review. It was my pleasure to organize this trip for you. I've also passed on your great words for Hakam to him.

Thank you for traveling with In2Jordan!!

Carmen

Trip to jordan, Jordan - Nov 16 - Nov 19, 2018

Traveler: Nina S. - Local specialist: Tamara Salameen

Tamara was an excellent specialist - she worked within our budget, and made sure we saw all the sights we wanted to in Jordan. I was impressed with the itinerary, and loved every one of our drivers. Our hand-offs were smooth, and all of the drivers and guides were incredible! Other than the hotel in Petra (which was just old) the lodging at each stop was fantastic. Tamara even accommodated a last minute change to our arrival time, without blinking an eye. She was amazing, and I was so happy we went with KimKim!

Tamara Salameen, local specialist, responded to this review:

Dear Nina,
Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with Why Jordan Tours!
Tamara

Group departure - trekking the jordan trail from dana to petra – 9 day tour, Jordan - Nov 17 - Nov 25, 2018

Traveler: Grant S. - Local specialist: Ahlam Serhan

This was an AWESOME trip! Extremely well organized, both of our guides were knowledgeable and friendly, the scenery was spectacular, and Petra is indeed one of the wonders of the world. Don't be fooled; this hike is not an idle ramble in the countryside; it's more a Seal Team Six exercise in some of the most austere scenery I've ever seen. But, when you finally get to Petra, you feel you've really earned it. Now I'm going to sleep for a few days...

Ahlam Serhan, local specialist, responded to this review:

Hi Grant!
Thank you very much for your feedback, it was a pleasure to assist you and organize your trip, and I’m thrilled to hear that you had a great time. :-)
I will make sure to pass this on to the guides. And if you ever need help with another trip in Jordan, we’ll be happy to assist you again in the future.
Now you make sure to enjoy your well deserved rest and sleep! :-)
Best wishes to you and Wil,
Ahlam

Day tour of petra, Jordan - Nov 23 - Nov 23, 2018

Traveler: Jeff P. - Local specialist: Tamara Salameen

The process of booking was easy. But I was very disappointed in the tour. While the tour of Petra was a must-do, the price for the experience was not equal to the value. Our guide was nice and pleasant and stayed with us 2.5 hours. She connected us to a young friend to provide rides up the mountain. After she left, he tried to scam for more money. We finished our walk up and down ourself. The price of entry to the park, 2.5 hours of tour and a buffet lunch did not really equal the $185 in value.
I will not recommend this tour to any others.

Tamara Salameen, local specialist, responded to this review:

Dear Jeff,
Thank you very much for traveling with us and your detailed feedback is highly appreciated.
We apologize for any inconvenience. That's certainly not the kind of experience we want our guests to have. We strive for excellency and your holiday should be as you expected.
And we take your comments very seriously and have discussed with the team aiming to improve our future services and to choose best guides.

Nevertheless, thanks again for experiencing Jordan with us. We will be more than happy to host you again in the future.

Happy travels! Tamara

Dana to petra trek - hiking from dana to petra in jordan - 9 days, Jordan - Nov 9 - Nov 17, 2018

Traveler: Valleesh A. - Local specialist: Andy Nurse

Mehmood and Habu were a great company and very helpful. They were very friendly and patient in guiding our big group.

Andy Nurse, local specialist, responded to this review:

Thanks Valleesh.

We chose Mahmood and Habu one of our best hiking guide teams to guide your hiking trip due to the large size of your group. I am really happy to hear that you enjoyed spending your trip with them!

Jordan experience, Jordan - Oct 11 - Oct 19, 2018

Traveler: Brad F. - Local specialist: Carmen Scholten

Carmen set up a trip of a lifetime for our family. We were impressed with every aspect of our journey. From our driver, hotel rooms, and general itinerary - all of it was superb.

Our driver (Haitham Shaltoot) was way more than just a driver. Immediately upon greeting us at the airport he was asking us our likes and dislikes for food, and what we expected from our visit to Jordan. He became our driver, cultural adviser, and tour guide. Without Haitham our trip would have been great,... read more

Carmen set up a trip of a lifetime for our family. We were impressed with every aspect of our journey. From our driver, hotel rooms, and general itinerary - all of it was superb.

Our driver (Haitham Shaltoot) was way more than just a driver. Immediately upon greeting us at the airport he was asking us our likes and dislikes for food, and what we expected from our visit to Jordan. He became our driver, cultural adviser, and tour guide. Without Haitham our trip would have been great, but with him our trip turned into something special that we will always remember. He was great with both of our boys (5 and 10), and ensured that they were always included. We were all saddened to say goodbye to him at the airport on our last day - he had become part of the family.

We met a tremendous guide at Little Petra (Qassim Mohammad). Qassim led us through Little Petra and we were so impressed that we asked him to lead us through the desert to the Monastery at Petra. Qassim not only led us to the Monastery, but he also explained all of the wildlife and vegetation along our journey. We all learned a great deal from Quassim specifically about the Bedouin way of life. He got along so well with our children that he invited us over for dinner after our visit to Petra. His whole family showed us tremendous hospitality and my wife was able to get the experience of our dreams - learning how to cook Arab food from an Arab woman.

I cannot recommend Carmen enough - you cannot go wrong working with her.

Brad

Carmen Scholten, local specialist, responded to this review:

Dear Brad,

Thank you so so much for this nice review and all the lovely pictures!! It was great to have you guys in the country traveling with us. Jordan is a great destination for families, everyone is so kind to children. I will pass on your nice words to all the guides and drivers involved, they'll be delighted to hear this!

Thank you for traveling with In2Jordan and Kimkim!!

Carmen

Minda

Trip to jordan, Jordan - Nov 3 - Nov 11, 2018

Traveler: Minda H. - Local specialist: Lena Sluga

We enjoyed our trip to Jordan very much. It was very well planned out. We got to see and experience everything on our list! It was a fast pace, but did allow some down time for a bit of relaxation at the Red Sea and Dead Sea.

Our guide at Petra, Merriam, was exceptional! She invited us to dinner at her sister's house, which allowed us to experience true Bedouin hospitalty.

Our drivers were competent and experienced. We only wish their use of mobile phones during driving was less frequent.... read more

We enjoyed our trip to Jordan very much. It was very well planned out. We got to see and experience everything on our list! It was a fast pace, but did allow some down time for a bit of relaxation at the Red Sea and Dead Sea.

Our guide at Petra, Merriam, was exceptional! She invited us to dinner at her sister's house, which allowed us to experience true Bedouin hospitalty.

Our drivers were competent and experienced. We only wish their use of mobile phones during driving was less frequent.

The hotels were occasionally disappointing. The Grand Hotel in Madaba was especially shabby. However, we really enjoyed the Wadi Rum Aicha Camp!

Lena Sluga, local specialist, responded to this review:

Hi Minda,

Thanks a lot for your feedback, it is very helpful for us! I am glad you enjoyed your trip, and got to experience the real Bedouin hospitality! Thanks also for the feedback on the Grand Hotel in Madaba, it is the only 4 star hotel there, but I will pass on your feedback of course!

Greetings, Lena

Highlights of jordan & israel: 9 days, Jordan - Oct 29 - Nov 9, 2018

Traveler: Marion M. - Local specialist: Raísa Jorge

We had an amazing trip to Jordan and Israel everything was planned perfectly and worked like clockwork so thankyou for that. We saw everything we wanted to and a lot more.
Our two drivers Mo'ayed in Jordan and Monther in Israel were fantastic - nothing was too much trouble they were always on time and very efficient, informative and very pleasant, please pass on our thanks to them they really made the holiday. Our jeep safari of Wadi Rum was very enjoyable what an adventure! as was the... read more

We had an amazing trip to Jordan and Israel everything was planned perfectly and worked like clockwork so thankyou for that. We saw everything we wanted to and a lot more.
Our two drivers Mo'ayed in Jordan and Monther in Israel were fantastic - nothing was too much trouble they were always on time and very efficient, informative and very pleasant, please pass on our thanks to them they really made the holiday. Our jeep safari of Wadi Rum was very enjoyable what an adventure! as was the entertainment in the Dead Sea and the desert camp.

However we were disappointed by the quality of a number of the hotels we stayed in, as you know we asked to be moved from the Rum Al Waleed for which we were grateful as we were due to stay 4 nights - this hotel was dark, dingy and dirty and Breakfast was very basic. I would highly recommend that you do not put other tourists in that hotel. The Corp which you moved us to was superb and much more the standard we were expecting so thank you for that.

The Grand Court in Jerusalem was also very good, and we enjoyed our stay there.
The Dead Sea Spa was ok but just tired and in need of a refurb and it showed it was tatty and unloved, the food was also not great.
Our desert camp likewise tired and basic - whilst we were expecting a Bedouin camp experience not a 5 star hotel it again had seen better days. The food was very good however! The sister hotel to it in Aqaba was better and we enjoyed our stay there.
The hotel in Petra La Maison the same our room was really tatty and basic.
I can understand that when you are used to using the same hotels some of these things can go unnoticed however you should be checking on your clients experiences and the facilities on offer- with such a wide range of hotels in the area to choose from I would strongly recommend you review your choices.
That said we had a fantastic holiday and with the above caveat would recommend you to others looking to explore this fascinating part of the world.

Thank you for a very well organised and memorable trip!

Raísa Jorge, local specialist, responded to this review:

Hi Marion,
Thank you very much for experiencing Jordan with us! Your detailed feedback is highly appreciated.
We aim to work only with quality accommodation, so we will bring your observations to our quality control department and we will reconsider our future bookings in these properties.

Yet, happy you enjoyed your trip!

We hope to see you again in our beautiful country.

Happy travels.

Pip

Petra and the dead sea, Jordan - Nov 6 - Nov 9, 2018

Traveler: Pip S. - Local specialist: Carmen Scholten

Everything was great especially our wonderful driver Mohammad who was very informative about the areas we were visiting as well as Jordan in general. We would have liked a bit more time at the dead sea as we arrived at 230 pm and left at 8am the next day. It was a wonderful experience except for our hotel in Petra , the Candles hotel is an absolute dump. We were initially given a room I wouldn't have housed a dog in and the replacement was much better but still way below the standard expected.

Carmen Scholten, local specialist, responded to this review:

Dear Pip,

Thank you so much for your kind feedback and for traveling via In2Jordan!!

I hope we've inspired you to discover more of this beautiful part of the world.

All the best,

Carmen

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Oct 28 - Nov 4, 2018

Traveler: Jonas A. - Local specialist: Carmen Scholten

Our family of five tried KimKim.com for the first time to help us plan our one week trip to Jordan.

Carmen showed great flexibility and willingness to adapt to our (changing) requirements until we had an itinerary fitting our wishes and budget.

On site in Jordan, things worked nicely and without hickups with regards to booked activities, over night stays and drivers/guides.

All in all a very good experience!

Thank you
/Jonas Adolfsson

Carmen Scholten, local specialist, responded to this review:

Hi Jonas,

Thank you so much for your kind review! It was lovely having you here in the country.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with In2Jordan!

Carmen

Petra wadi rum, Jordan - Oct 29 - Oct 31, 2018

Traveler: Robert W. - Local specialist: Lena Sluga

We loved the trip. Going to Jordan was a wonderful experience.
There were surprises. One was how long the travel took. Knowing the time frame better in advance would have settled some of our mild anxiety. We were surprised it took all day to get to Wadi Rum and arrived almost at dusk. But the camel ride was waiting and everything ended up perfectly.
Our guide was very good, but she held the mike too close to her mouth and some of her narrative was distorted by the sound on the bus, but... read more

We loved the trip. Going to Jordan was a wonderful experience.
There were surprises. One was how long the travel took. Knowing the time frame better in advance would have settled some of our mild anxiety. We were surprised it took all day to get to Wadi Rum and arrived almost at dusk. But the camel ride was waiting and everything ended up perfectly.
Our guide was very good, but she held the mike too close to her mouth and some of her narrative was distorted by the sound on the bus, but that was a fairly minor issue.
The accommodations in Wadi Rum were wonderful, better than expected and the food was very good. Sitting by the fire and experiencing the singing and dancing there at night was a treat. The jeep ride next am was great fun and the scenery incredible.
Petra was magnificent. The hike was long and wearing, and the prospect of coming back on horseback or by carriage was impaired by gouging prices by the carriage drivers and too short a horse ride, so we just walked. We were most thankful for an honest boy who found the backpack I absentmindedly left on the trail. The police escort with us was a godsend as he contacted the police office there and located the backpack, all intact.
Hotel and food in Amman were great. Overall a great experience.

Lena Sluga, local specialist, responded to this review:

Hi Robert,

My sincerest apologies about the transfer on the first day, I should have indeed calculated more time, as it takes longer with a bus. As already mentioned to Suzanne, as I am usually dealing with individuals in normal cars. But, I am happy you enjoyed your trip anyways, and especially that you got your backpack again!

Greetings & all the best,
Lena

Trip to jordan, Jordan - Oct 16 - Oct 20, 2018

Traveler: Bill A. - Local specialist: Carmen Scholten

The trip was a blast. Our driver Amjad was personable and professional. My only critique is that there was not enough time to do this trip properly. If I did it again, I would skip the Wadi Rum and spend more time in the other locations. We spent a long time driving just for a couple of hours touring the Wadi Rum. Otherwise, it is a good overview of some of the spectacular highlights of Jordan.

Carmen Scholten, local specialist, responded to this review:

Hi Bill,

Thank you so much for your kind review! It was lovely having you here in the country. I'll pass on your kind words to Amjad as well.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with In2Jordan!

Carmen

Janette

Tour of petra and most popular tourist spots within 2 days, Jordan - Jul 23 - Jul 26, 2018

Traveler: Janette M. - Local specialist: Imke Herold

We had the most wonderful trip to Jordan, thanks to Imke. She was knowledgeable, very pleasant, had great recommendations, answered all my questions and was very patient with me. We are seasoned travelers but this was our first time in the middle east and were a little apprehensive but not anymore. We were able to see Petra, Wadi Rum, Baptism Site and Dead Sea. The whole experience was breathtaking. We were very happy with our hotel accommodations. A special shout out to our wonderful... read more

We had the most wonderful trip to Jordan, thanks to Imke. She was knowledgeable, very pleasant, had great recommendations, answered all my questions and was very patient with me. We are seasoned travelers but this was our first time in the middle east and were a little apprehensive but not anymore. We were able to see Petra, Wadi Rum, Baptism Site and Dead Sea. The whole experience was breathtaking. We were very happy with our hotel accommodations. A special shout out to our wonderful driver Akram. If I had to rate Akram from 1 to 10, I'll give him a 20. He went above and beyond to make sure that we were comfortable and well taken care of. He was always prompt, looks professional, very informative and always in a good mood. He ensured that we were taken to the places as per our Itinerary. He made our trip to Jordan very enjoyable and definitely one for the books. Our trip to Jordan was only the first leg of our vacation, we went to Dubai and Switzerland after and enjoyed it but our trip to Jordan was our favorite and the most memorable one, thanks to Imke and Akram! I've already recommended kimkim, Jordan and Akram to a few of my friends who are apprehensive to travel to the middle east. I'm now planning our next vacation to South America through kimkim as well!! Can't wait!! :))

Imke Herold, local specialist, responded to this review:

Dear Janette,

Thank you so much for your kind words and I super pleased that you had such a great experience in Jordan! I hope you have the chance to come to Jordan again some other time. Wishing you a lovely trip to South Africa....how exciting!
Best wishes,
Imke

Trip to jordan, Jordan - Oct 23 - Oct 26, 2018

Traveler: Helen Z. - Local specialist: Carmen Scholten

We weren't sure we were even able to do a tour through Jordan and its most exciting places as short as 3 days, but Carmen planned a great tour for us and catered to all our wishes and needs. She was always quick to answer any questions we had and made alterations to the trip as we needed them. Overall, the trip ended up being absolutely wonderful, one we will certainly never forget! Even days before our tour, Carmen was always there to answer any questions we had!
Our driver was Nedal. He... read more

We weren't sure we were even able to do a tour through Jordan and its most exciting places as short as 3 days, but Carmen planned a great tour for us and catered to all our wishes and needs. She was always quick to answer any questions we had and made alterations to the trip as we needed them. Overall, the trip ended up being absolutely wonderful, one we will certainly never forget! Even days before our tour, Carmen was always there to answer any questions we had!
Our driver was Nedal. He was absolutely fantastic! Anything we needed, be it information or some background facts about Jordan and its landscape - he was there, he had an answer. It is also owed to him that we had such a great experience!

Carmen Scholten, local specialist, responded to this review:

Hi Helen,

Thank you so much for your review, and your kind words! It was awesome having you here in Jordan. I'll pass on your kind words to Nedal as well.

I hope we've inspired you to come back and discover more in this region.

Thank you for traveling with In2Jordan!

Carmen

Dana to petra trek - 9 days, Jordan - Oct 14 - Nov 1, 2018

Traveler: fern k. - Local specialist: Andy Nurse

The itinerary turned out to be a bit too much driving in the first few days. The drive from Ajloun to Wadi Hasa was tough - thought it was booked this way because of tight scheduling at wadi Hasa but that in fact didn’t seem to be the case?? The backtrack to Amman after the wadi also seemed unnecessary just to turn around and head back south again.

Raisa was awesome at making some last minute changes and updates.

Islam was the best- really enjoyed the wadi with him. He needs to NOT bring... read more

The itinerary turned out to be a bit too much driving in the first few days. The drive from Ajloun to Wadi Hasa was tough - thought it was booked this way because of tight scheduling at wadi Hasa but that in fact didn’t seem to be the case?? The backtrack to Amman after the wadi also seemed unnecessary just to turn around and head back south again.

Raisa was awesome at making some last minute changes and updates.

Islam was the best- really enjoyed the wadi with him. He needs to NOT bring so many heavy cans for everyone to haul‼️ Appreciated him giving up his tent to us when we found ourselves without. The lunch after the hike at safir? Was awesome.

The hike from Dana to Petra was so awesome ‼️‼️ It would have been so much better if we were given an historical guide rather than an adventure guide( Mirwan was really nice but knew not much of any history of geographical details). Our local guide was very quiet but knowledgeable when you asked him questions - he just didn’t offer up much spontaneously. Happily the scenery was stunning and made up for some of the shortcomings of our guides. Food along the hike was awesome except for Dana which was soso.
Might suggest that before the bag lunches are packed they ask if we do or do not want certain things. I don’t drink juice or pop and carried the extra weight a couple of times before learning to check the lunch before we started hiking so I could leave the unnecessary weight behind.

The souvenir shop near Madaba that Mohammed took us to felt weird. The people in there weresuper pushy and aggressive and I kind of got pressured into buying stuff that I look back on and feel it was a bit of a spoiler for our visit to the area.

Mohammed was always on time but could have been more helpful with baggage. He’s also a bit aggressive on the road and drives very fast - there were no close calls but going so fast while he was texting made me feel a little nervous

The Red Sea and Dead Sea were awesome. Also liked um Qais but a guide here ( which we hired on our own) is essential to really get the most of the visit. Should just automatically book a guide for guests - Mohammed had no clue how important a guide was and we almost didn’t hire one.

Petra was awesome. Just the right amount of time there.

Wadi rum was great but we had one day too many as we did the two days of itinerary in 1

Andy Nurse, local specialist, responded to this review:

Thank your fern for your feedback. I have sent it to Raisa as well.

Yes, driving logistics and getting good hotels out of of Amman are always tough logistics for Jordan tours given the layout of sights. I am very happy that Raisa and you were in communication throughout the to make the best of last minute updates given the weather circumstances.

We very much appreciate your detailed feedback. We'll be sure to address that for our future tours.

Lastly, we really enjoyed being able to host... read more

Thank your fern for your feedback. I have sent it to Raisa as well.

Yes, driving logistics and getting good hotels out of of Amman are always tough logistics for Jordan tours given the layout of sights. I am very happy that Raisa and you were in communication throughout the to make the best of last minute updates given the weather circumstances.

We very much appreciate your detailed feedback. We'll be sure to address that for our future tours.

Lastly, we really enjoyed being able to host you in Jordan. It was a pleasure communicating back and forth with you throughout the planning process and the tour itself.

Trip to jordan, Jordan - Oct 25 - Nov 1, 2018

Traveler: Christopher D. - Local specialist: Lena Sluga

I could have been supplied with more detail.
There was an error in the airport pick-up for which I was promptly compensated for
The driver was great
The overall experience was great

Lena Sluga, local specialist, responded to this review:

Hi Christopher, thanks a lot for your feedback! Again, my apologies for the first transfer, but I hope that you have enjoyed the rest of your trip! All the best, Lena

Suzanne

Petra wadi rum, Jordan - Oct 29 - Oct 31, 2018

Traveler: Suzanne E. - Local specialist: Lena Sluga

The trip times and experiences were told in advance to be one thing and were very much another. We were told we would be in Wadi area for lunch, turned out the time to get there was about 7 hours. We got there around sun down and took the camel ride as the sun went down and got to the overnight accommodations after dark. Our guide explained that the people booking this did not understand the time and distances and we needed to be flexible. We cooperated but were surprised that Lena did... read more

The trip times and experiences were told in advance to be one thing and were very much another. We were told we would be in Wadi area for lunch, turned out the time to get there was about 7 hours. We got there around sun down and took the camel ride as the sun went down and got to the overnight accommodations after dark. Our guide explained that the people booking this did not understand the time and distances and we needed to be flexible. We cooperated but were surprised that Lena did not know how long it would really take to travel from the Jordan entry point down to Wadi Rum and had put the trip as us getting there for lunch, and doing a jeep tour that day. Wafa was an experienced guide and helpful in many ways. We did not fault her for the confusion on our part when the times were so different that in the paperwork sent out.

Lena Sluga, local specialist, responded to this review:

Hi Suzanne,

Thanks a lot for your feedback! My sincerest apologies about the transfer on the first day, I should have indeed calculated more time, as it takes longer with a bus. I feel very bad about that, and will make sure it never happens again. Your feedback is really helpful to me, as I am usually dealing with individuals in normal cars. Also thank you for your cooperation, and I hope you enjoyed the rest of your trip!

Greetings,
Lena

Deep cultural and historic jordanian experience, Jordan - Oct 25 - Oct 29, 2018

Traveler: Wayne C. - Local specialist: Lena Sluga

Lena was so professional, quick, responsive, efficient, and helpful! When my driver was late by 30 minutes, I called her and she sprung into action. She provided excellent trip recommendations and feedback. Thank you LENA!

Lena Sluga, local specialist, responded to this review:

Hi Wayne - thank you so much, I am very happy that you enjoyed your time!

Jordan: amman, petra and wadi rum - 4 days, Jordan - Oct 19 - Oct 23, 2018

Traveler: Peter M. - Local specialist: Carmen Scholten

A stand out negative- the Oscar hotel in Petra is not clean and is very tired and smoky. I asked for simple but clean. We ended up moving to the move pick for our second night. I would remove it from your hotel list.

We also had three different drivers all were nice and efficient but better to have one that can tell a few stories. They were very reliable and punctual though.

Otherwise Jordan was fantastic. Thank you.

Carmen Scholten, local specialist, responded to this review:

Dear Peter,

Thank you for your feedback. I always appreciate to receive this to give better service during the trips for my future guest. The hotels in Petra always seem to be a bottle neck as there is such limited availability. I'm sorry to hear this has put such a mark on your trip. However, I'm very happy to have enjoyed the rest of Jordan and I hope to have inspired you to see more of this special and beautiful region of the world.

Thank you for traveling with In2Jordan and all the best!

Carmen

Jordan: amman, petra and wadi rum - 4 days, Jordan - Oct 23 - Oct 27, 2018

Traveler: Satish K. - Local specialist: Carmen Scholten

We had a wonderful trip organised by Carmen. We were able to see Wadi Rum, Petra and Dead Sea. The whole experience has been breathtaking and it will remain in our memories for a long time. Our driver Mustafa was always prompt and ensured that we were taken to the places of the visit as per our Itinerary. We loved this trip and will recommend to our Friends as well.

Carmen Scholten, local specialist, responded to this review:

Hi Satish,

Thank you so much for your kind review! It was lovely having you here in the country. I'll pass on your kind words to Mustafa as well.

We hope to have inspired you to come back to this beautiful part of the world and explore even more of the country.

All the best and thank you for traveling with In2Jordan!

Carmen

Trip to jordan, Jordan - Oct 16 - Oct 21, 2018

Traveler: Peter H. - Local specialist: Tamara Salameen

We used Why Jordan travel agency based in Petra through KimKim. When you arrange a holiday where you are reliant on the tour operator for your driver and guides you put yourself totally in their hands.
Tamara from Why Jordan worked with us to plan the 6 day trip across Jordan taking in Jerash, Petra, Wadi Rum and the Dead Sea. It was a whistle stop tour and every step of the way the events unfolded as previously planned. From the reception at the airport including sorting the visas to our... read more

We used Why Jordan travel agency based in Petra through KimKim. When you arrange a holiday where you are reliant on the tour operator for your driver and guides you put yourself totally in their hands.
Tamara from Why Jordan worked with us to plan the 6 day trip across Jordan taking in Jerash, Petra, Wadi Rum and the Dead Sea. It was a whistle stop tour and every step of the way the events unfolded as previously planned. From the reception at the airport including sorting the visas to our driver Mohammed who was with us for the entire trip it ran like clockwork and provided us with a very personal experience.
The places were amazing and the guides were always extremely friendly and knowledgeable whether it was trekking from little Petra or walking round the temple of Artemis. Our Driver was also a mine of local knowledge and in our eyes exceeded his brief along with always being on time he was able to show us Jordan on route to the planned locations.
Everyone we met throughout our trip contributed to an amazing holiday and we would happily recommend KimKim and Why Jordan along with the country and its people to anybody planning such a trip. Jorden is a place everyone should experience and we feel privileged to have been.
Peter and Theresa.

Tamara Salameen, local specialist, responded to this review:

Dear Peter,
Welcome Home :)

Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Trip to jordan, Jordan - Oct 20 - Oct 24, 2018

Traveler: Becky D. - Local specialist: Tamara Salameen

We did a Jordan and Jerusalem 4 day trip and it was amazing! Tamara was very patient with us as we had her change things to make the trip exactly how we wanted. We flew in and arrived late on Saturday night and were delivered to our hotel where we did dinner on our own. The next morning breakfast was included and then our driver Talal picked us up and spent the next four days with us. We toured Amman where Talal bought us Turkish coffee and coffee cookies that we enjoyed before touring... read more

We did a Jordan and Jerusalem 4 day trip and it was amazing! Tamara was very patient with us as we had her change things to make the trip exactly how we wanted. We flew in and arrived late on Saturday night and were delivered to our hotel where we did dinner on our own. The next morning breakfast was included and then our driver Talal picked us up and spent the next four days with us. We toured Amman where Talal bought us Turkish coffee and coffee cookies that we enjoyed before touring the Citadel. We then drove to Jerash and then down to Petra. We stopped at a few extra places along the way to see things Talal knew we would enjoy (Moses rock and Shawback castle)and then checked into our hotel in Petra with a gorgeous view of the mountains. We were picked up the next morning for a walking tour of Petra where we had a local guide describe everything to us. We then walked up to the Monastery on our own before having our driver pick us up to take us to Wadi Rum for a Bedouin camp experience. While there we did an auto tour of the desert and a camel ride. The next day Talal met us once again for a drive towards the Dead Sea. We stopped at Mt Nebo and Madaba along the way. We were able to get checked in early at the Dead Sea hotel and ended up with a view of the water. Floating in the Dead Sea after “muddling up” was a highlight of the trip! Our last day we were picked up for our day in Jerusalem. We were met by a new driver on the Israel side and he took us all over Jerusalem and then the old city. After our full day we returned to Jordan where Talal met us for our last meal in Amman and a city tour by night. Talal took us to an amazing place for dinner where the food just kept coming! We sat at low tables with food served family style. The saddest moment was when we had to say goodbye to Talal at the airport for our flights back to the US! We felt very safe the entire time and were always asked if we needed anything at all. Talal always stopped and bought us fresh cold waters, etc. we can’t wait to plan another adventure in Jordan!

Tamara Salameen, local specialist, responded to this review:

Dear Becky,
Welcome Home.
Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Bharat

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Oct 14 - Oct 22, 2018

Traveler: Bharat P. - Local specialist: Carmen Scholten

Thoughtfully prepared itinerary.
The driver allocated (Nedal) was helpful & advised on circuit and what to expect. Cover the northern side of Amman and the south but Petra just blew me off. What a site but it was beneficial because we engaged a guide at site.
Also incorporated some experience at Wadi Musa & Wadi Rum in the desert wilderness.
Finished the circuit with Aqaba & Dead Sea. Wish we had spent more time here
Be prepared for an active period if you want to enjoy.
Thank you Kim Kim.

Carmen Scholten, local specialist, responded to this review:

Hi Bharat,

Thank you so much for your kind review, and beautiful pictures! It was lovely having you here in the country. I'll pass on your kind words to Nedal as well.

All the best and if you decide to ever come back to Jordan again, please be in touch. It would be my pleasure!!

All the best and thank you for traveling with In2Jordan!

Carmen

Jordan in 5 days - amman, petra, wadi rum, aqaba and the dead sea, Jordan - Oct 6 - Oct 10, 2018

Traveler: Jess H. - Local specialist: Imke Herold

The experience in Jordon itself was fantastic. It is a beautiful country and we enjoyed Petra and Wadi Rum immensely. The experience with kimkim was good at first, but a lot of important details were missed that soured our experience. Imke never sent us the name or contact info for our driver, despite her assuring us that she would and I reached out to her days before we left to get that info. We felt rather lost when we landed, not sure where to find him since there were groups of... read more

The experience in Jordon itself was fantastic. It is a beautiful country and we enjoyed Petra and Wadi Rum immensely. The experience with kimkim was good at first, but a lot of important details were missed that soured our experience. Imke never sent us the name or contact info for our driver, despite her assuring us that she would and I reached out to her days before we left to get that info. We felt rather lost when we landed, not sure where to find him since there were groups of drivers/guides at many different places in the airport. Then we got to one of our hotels and it hadn't been paid for and the host at the desk rather aggressively insisted it was my responsibility to pay. I had to call the emergency line to get it resolved, and the whole process took over an hour from our time in Petra as we weren't allowed to leave the hotel without paying. Then, less important but most disappointing: despite confirming with Imke twice that we wanted to do the hot air balloon in Wadi Rum, she did not make the booking and it was already full when we got there so we missed out on one of the parts of our honeymoon that we were most looking forward to experiencing. And our driver was nice but we felt pressured at times to buy things from the gift shops and restaurants that he took us to (I know this is standard on tours but it shouldn't be). And then on our last day we had planned in our itinerary to explore Amman for a few hours but our driver insisted that we should stay at our hotel until 5pm (well past checkout) instead. We pushed back a bit but he was very insistent and so we felt uncomfortable and just agreed to that. Overall, we liked Jordan but I'm not sure I would go through kimkim again.

Jordan 2018, Jordan - Oct 13 - Oct 19, 2018

Traveler: Cris K. - Local specialist: Lena Sluga

Everything went very well - the planning as as well as the trip itself. Lena was very helpful when it came to answering my many questions before the trip.
The driver in Jordan was very good and was always on time for our trips/activities. We would definitely use him again if we visited Jordan on a second trip.
There was only one small snafu during our trip and it happened while we were visiting Petra. It wasn’t clear to us on the second day of our visit to Petra how and when we were to go... read more

Everything went very well - the planning as as well as the trip itself. Lena was very helpful when it came to answering my many questions before the trip.
The driver in Jordan was very good and was always on time for our trips/activities. We would definitely use him again if we visited Jordan on a second trip.
There was only one small snafu during our trip and it happened while we were visiting Petra. It wasn’t clear to us on the second day of our visit to Petra how and when we were to go there. Consequently, we made arrangements with our driver. It turned out that a guide and driver had already been hired for this, and so this had to be worked out, which it was, with minimal fuss.
I want to thank Lena and KimKim for making our visit to Jordan a really great experience! We will definitely recommend KimKim to our friends and relatives when they travel and will use KimKim for planning our future trips.
Cris Kenudson

Lena Sluga, local specialist, responded to this review:

Hi Cris, thanks a lot for the nice feedback, it was my pleasure planning this trip with you! Also thank you for sharing pictures of your trip!

About the guide in Petra, thanks for the feedback, that way we know where to improve :) Greetings, Lena

Experience jordan tour - 8 days, Jordan - Oct 9 - Oct 15, 2018

Traveler: Anne C. - Local specialist: Andy Nurse

Andy was very accommodating and was very good with the follow up. Once The trip was booked, we did not hear back from Andy or Kimkim. I wrote to them about days before the trip was to begin and at that time I received a handout of what to expect when we arrived in Amman. I wish the materials were forwarded earlier and without having to ask for them.

Andy Nurse, local specialist, responded to this review:

Hi Anne,

Thanks for your feedback. I have noted your comment and will make sure to send out pre-trip details earlier.

Jordan: amman, petra and wadi rum - 4 days, Jordan - Sep 26 - Sep 30, 2018

Traveler: Michael J. - Local specialist: Raísa Jorge

Petra was great and we all enjoyed that. I was disappointed with Wadi Rum and the organization/lack of information of what we were doing and its duration. For example, we were told we should leave Petra early to get to wadi rum, thinking there was a lot to do. After getting there around 11, we sat around for over an hour not knowing what was going on. We then went on our jeep/camel ride for a few hours and got back around 4 with nothing to do til dinner. Our driver told us he was picking us... read more

Petra was great and we all enjoyed that. I was disappointed with Wadi Rum and the organization/lack of information of what we were doing and its duration. For example, we were told we should leave Petra early to get to wadi rum, thinking there was a lot to do. After getting there around 11, we sat around for over an hour not knowing what was going on. We then went on our jeep/camel ride for a few hours and got back around 4 with nothing to do til dinner. Our driver told us he was picking us up the next morning around 6 to do a 1 1/2 hour jeep ride then a 2 hour hike. We woke up at 6 and then told there was a booking issue to see if we could pack up and move our stuff to a different tent. On our ride, the jeep broke down and were stuck for 1 1/2 hours before the replacement jeep came. At that point we were not in the mood to drive another 1 1/2 and hike in the heat of the day which was the whole point we left early. So when we got back we had nothing to do for the whole day and thats why we called our agent to go to Amman earlier. I just felt that if we had known how long that hike/jeep ride was and that we would be doing it in the morning, we wouldn't have stayed an extra night at the camp and went to Amman early and saved the expense of the extra car ride/hotel cost.

Raísa Jorge, local specialist, responded to this review:

Hi Michael,

Thank you very much for traveling with us and your detailed feedback is highly appreciated.
We apologize for any inconvenience. That's certainly not the kind of experience we want our guests to have. We strive for excellency and your holiday should be worry and stress-free.
And we take your comments very seriously and have discussed with the team aiming to improve our future services.

Nevertheless, thanks again for experiencing Jordan with us. We will be more than happy to host you again in the future.

Happy travels!

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Sep 17 - Sep 25, 2018

Traveler: Qusharat H. - Local specialist: Lena Sluga

We had a fabulous time in Jordan. Lena did a great job organising and planning the trip. Especially the hotels she booked as all were in central locations or very close to the attractions and amenities. This made it so easy to access and visit all the areas we wanted to see - actually walking distance and you get to see more of the locality. The hotel in Petra and Dead Sea were superb and exceeded expectations.

Petra was jaw dropping and no doubt to its status as one of the worlds natural... read more

We had a fabulous time in Jordan. Lena did a great job organising and planning the trip. Especially the hotels she booked as all were in central locations or very close to the attractions and amenities. This made it so easy to access and visit all the areas we wanted to see - actually walking distance and you get to see more of the locality. The hotel in Petra and Dead Sea were superb and exceeded expectations.

Petra was jaw dropping and no doubt to its status as one of the worlds natural wonders. We spent just under 2 days there - plenty of time and right amount of time if you want to see most of Petra as it is absolutely vast. We did three trails on our full day - very tough going and challenging - not to be under estimated as there is plenty of hiking and many steps to climb... we also had 'back door' route planned by Lena the second day - excellent guide was Ibrahim - very funny and informative throughout.

We had a car/transport and an escort throughout. Our driver, Shareef, was helpful, punctual and professional throughout. He made sure our long trips had enough break stops and was always asking if we needed anything and any tips for the next destination. Thanks again to all the team - especially Lena and Shareef.

Lena Sluga, local specialist, responded to this review:

Hi Quharat, thanks so much for your nice review, great to hear that you enjoyed Jordan! I'll pass on the good feedback to Ibrahim and Shareef as well. Greetings, Lena

Jordan and israel, Jordan - Aug 4 - Aug 18, 2018

Traveler: Nicola H. - Local specialist: Tamara Salameen

My partner and I had the most amazing trip to Jordan and Israel. Everything was seamless... from meet and greet at the borders to great accommodation to wonderful private guides at all the key sites. We had looked at doing a group tour and decided to book a completely private tour on the Jordan side, and a mix of day tours and group tours in Israel. You get the peace of mind of a perfectly organised trip created by a local expert, great local guides, and with the independence of a private... read more

My partner and I had the most amazing trip to Jordan and Israel. Everything was seamless... from meet and greet at the borders to great accommodation to wonderful private guides at all the key sites. We had looked at doing a group tour and decided to book a completely private tour on the Jordan side, and a mix of day tours and group tours in Israel. You get the peace of mind of a perfectly organised trip created by a local expert, great local guides, and with the independence of a private tour, and very reasonably priced compared to group options. A great way to spend time one on one too with the lovely Jordanian people who were so welcoming and lovely. A special thanks to Tamara who organised our trip and was very easy to contact before and during the trip, and Hashim our lovely driver.

Tamara Salameen, local specialist, responded to this review:

Dear Nicola,
Welcome Home.
Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us. beautiful photos by the way dear.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Highlights of jordan & israel: 5 days, Jordan - Sep 9 - Sep 13, 2018

Traveler: William G. - Local specialist: Raísa Jorge

This is the first time I have used KimKim, and I am very happy with the booking process and the tour itself. The agent, Raisa, answered all of my questions quickly and in good details. Once we have started the tour, she kept me informed on the tour guide change. The tour itself was wonderful and my group really enjoyed our guides and our time in Jordan. Highly recommended for anyone who wants to travel to Jordan in he future.

Raísa Jorge, local specialist, responded to this review:

Hi William,
Very glad to know you had a good experience with us! Happy to be at your service.
Thanks for choosing Kimkim/Experience Jordan.
We hope to see you again in our beautiful country.

Happy travels,
Raisa

Rishabh

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Sep 9 - Sep 13, 2018

Traveler: Rishabh T. - Local specialist: Carmen Scholten

The planning and help in curating the itinerary was a highlight and was very well done. Jordan is beautiful and I wish I had more time there. Wadi rum was a short stay but exceptional. I will have to return again to do justice to the sites and stars in the desert.

Thanks Carmen and Kim Kim.

Wish you guys the best in what you are trying to achieve. Experiential travel is the way to go!

Regards
Rish

Carmen Scholten, local specialist, responded to this review:

Dear Rishbah,

Thank you so much for your review! It was awesome having you here in Jordan. I hope we've inspired you to come back and discover more in this region.

Thank you for traveling with In2Jordan!

Carmen

Peter

Trip to jordan, Jordan - Sep 4 - Sep 8, 2018

Traveler: Peter T. - Local specialist: Tamara Salameen

We had a wonderful in Jordan thanks to Mohammed (our guide), Tamara (our travel agent), and KimKim. We hit the major sites: Petra, Wadi Rum, and the Dead Sea and they did not disappoint. We couldn't have wished for a better trip. Our driver/guide, Mohammed was the man! He made the experience fun, informational, and authentic. The trip was the perfect blend of site-seeing, adventure, not too much traveling, amazing food, etc. Highly recommend!

Tamara Salameen, local specialist, responded to this review:

Dear Peter,

Welcome Home.
Thank you very much about the amazing feedback ,and we are very happy to hear that you enjoyed your tour with like that.
You've became a member of our family/ and good friend. So you are welcomed anytime to visit us again in Jordan.

Stay well my dear and regards to Katie :)

Ya HLA from Tamara & Mohammed

Trails through the holy land , Jordan - Sep 3 - Sep 12, 2018

Traveler: Julienne S. - Local specialist: Raísa Jorge

A wonderful trip! Raisa organised it perfectly, listening to my requests well. She checked and asked questions and coped well with my questions and changes.
Mustafa Orabi, the driver. Driver is the incorrect title. Carer would be more accurate! Mustafa is an amazing, caring person, who made sure that everything was perfect every day. Nothing was too much trouble. I just sat back and relaxed for nine days. Add to this his great knowledge of each area, north to south, we visited and his... read more

A wonderful trip! Raisa organised it perfectly, listening to my requests well. She checked and asked questions and coped well with my questions and changes.
Mustafa Orabi, the driver. Driver is the incorrect title. Carer would be more accurate! Mustafa is an amazing, caring person, who made sure that everything was perfect every day. Nothing was too much trouble. I just sat back and relaxed for nine days. Add to this his great knowledge of each area, north to south, we visited and his ability, to tell great stories. His care and concern should be taught to others in the tourism business in other countries!!!
Thank you again. It was a wonderful nine days in a fascinating country. PS: Loved your food too! And the cats.

Raísa Jorge, local specialist, responded to this review:

Hi Julienne,
It was our pleasure to show you the beauties of Jordan! Thank you for experiencing it with us.
We hope to have you back soon. There is much more to explore (:

Happy travels,
Raisa

Trip of jordan & israel, Jordan - Aug 18 - Aug 24, 2018

Traveler: Geoffrey B. - Local specialist: Lena Sluga

Lena was EXCELLENT to deal with, we changed our minds 5 times in this trip and dates and she made everything so easy (thanks Lena). We loved our tour with Akram & we loved Jordan in general - it far exceeded our expectations. Mohammed (our guide through Dana nature reserve) was excellent & our favourite part of the whole trip was the 4 x 4 ride through Wadi Rum desert. Thanks everyone for an amazing holiday - we’ll be back!

Lena Sluga, local specialist, responded to this review:

Hi Geoffrey,

Thanks a lot for the lovely review! It was my pleasure working out this itinerary with you, I'll also pass on the compliments to the rest of the crew :)

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Aug 18 - Aug 24, 2018

Traveler: Aminath Samra Z. - Local specialist: Lena Sluga

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we... read more

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we loved experiencing. Jordan is a beautiful country and we are glad we decided to visit :) thank u team kimkim

Lena Sluga, local specialist, responded to this review:

Hello Aminath, thanks a lot for your review - I'm very happy to hear that you enjoyed your holiday here!

Family visit in amman + jerash, petra, dead sea, Jordan - Aug 6 - Aug 15, 2018

Traveler: Michael B. - Local specialist: Lena Sluga

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the... read more

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the end and he did show as some amazing views both driving into Petra and on the old road from Petra to the Dead sea.
Our guide Ibrahim for the hike to the Monastery was excellent, as was the hike itself.
Petra is of course amazing and our day and a half there was just about right.
Jerash, Ajloun, Karak and Showback are all impressive and enlightening.
The Dead Sea experience was enjoyable but really only because we could play with our grandchildren in the swimming pool.
A well organised itinerary with sufficient time to see our family in Amman. A trip we will not forget.
Lena deserves thanks for putting together the programme combining touring and spending time with our family.

Lena Sluga, local specialist, responded to this review:

Hi Michael,

I'm happy to hear that you enjoyed your trip as well as the time with your family, and thanks for the feedback, that is very helpful!

All the best!

Jordan south, Jordan - Aug 10 - Aug 13, 2018

Traveler: Maggie H. - Local specialist: Lena Sluga

Sharif was a real gentleman. We fell in love with him. Always on time, polite, attentive, full of useful suggestions, discreet.
He helped to make our two birthdays special.
Petra and Wadi Rum amazing. So much history. Bilal was a great story teller. Camel ride fantastic. Lying on the sand looking up at the stars beautiful. Sharif suggested snorkeling in Aqaba - just right.

Lena Sluga, local specialist, responded to this review:

Hi Maggie, I'm glad to hear that you enjoyed your trip - I will pass on the compliments!

Tour of jordan, Jordan - Jul 23 - Aug 1, 2018

Traveler: Sarah m. - Local specialist: Lena Sluga

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes... read more

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes and this was competitive. Jordan is quite pricey so it would be no cheaper to book once you arrived. Plus this way, everything's organised and you can make the most of your time.

We were mid summer so it was very hot but the plus was that it was very quiet and at times, we had the places to ourselves.

Jordan is a fantastic country with a lot to offer. We loved Amman and its eclectic range of markets and restaurants. The old town was much more interesting to us than the more westernised Rainbow Street. Petra was stunning - we didn't use a guide as the published material is very clear and you can then take things in at your own pace. We spent about 7/8 hours there - be prepared for a lot of walking but there are plenty of places inside to rest and get a drink. (Highly recommend The Old Village Hotel - out of the town up on the hill - but a short taxi ride to the sights).

Jerash, Iraq al Amir, Ajloun - all wonderful. The view across Galilee to Israel and Syria is amazing as is the view across the Dead Sea from Nebo. A lot of the place names are familiar from the Bible so it's really moving to actually see these landscapes which haven't really changed after thousands of years. All these sites were pre-planned and were more beautiful and atospheric than we'd imagined. The Karak castle was also really interesting.

Wadi Rum - much more interesting than I'd expected -we had the four hour jeep ride which I had been expecting to be too long but there was a lot to see (including a stunning sunset). We stayed at the Luxury Tented Camp which is a novel experience as the tents have a transparent side - allowing a clear view at night. Food at this place wasn't so good but you are in the middle of the desert! Tents are comfortable with their own small bathroom area. It was quiet when we stayed but there is a bar around a fire which allows you to take in the amazing mountain and desert scenery.

Next to Aquaba - good places to eat in town (recommend Syrian Palace). We went out to the beach for the day which was a welcome chance to rest after all the travelling. Water near the shore was not as clean as you'd hope but if you swim out from the jetty it's crystal clear. You can hire a mask/snorkel.

Finally - The Dead Sea. Now this was a great experience from the point of view of floating in the Dead Sea and covering yourself in the famous mud. The hotels are all resort style. We don't really go for this type of accommodation - (Marriot) it was packed with families and struggling to keep up with being fully occupied. If you don't like this ritzy type of place, it would be worth looking for something more low key and calmer. On the way to the airport we visited Bethany beyond the Jordan - someone was being baptised.

One thing to check- we had booked a cookery lesson and Mohammed duly got us to the place on time but communication clearly hadn't been clear, as they weren't expecting us. They cooked a delicious meal but no lesson. The other thing we didn't see which was on our itinerary was the Dana Nature Reserve - I guess we just ran out of time.

So - if you're undecided on Jordan - we'd definitely recommend! It's different - another culture - lots of historical sites and wonderfully friendly people. It really worked as a destination for all ages.

Lena Sluga, local specialist, responded to this review:

Hi Sarah, I'm very happy to hear that you had such a good time in Jordan - I'll pass on the compliments to Mohammed!

Also very lovely to see pictures of all of you in Jordan!

Thank you and all the best,

Lena

Camilo

Trip to jordan, Jordan - Jul 31 - Aug 4, 2018

Traveler: Camilo V. - Local specialist: Tamara Salameen

Two things I have to say: thank you and amazing!
The best thing of all, the people I interacted with: Tamara, Mohammad and Tito!
I usually do my own travel planning and booking, this time I booked a last minute trip to Jordan and I am more than happy I got to be connected via kimkim to the Why Jordan Tours team, from the first moment I got contacted by Tamara I knew that all I had to do was to leave it all to the experts and begin to enjoy my trip.
Tamara was incredibly helpful, despite the... read more

Two things I have to say: thank you and amazing!
The best thing of all, the people I interacted with: Tamara, Mohammad and Tito!
I usually do my own travel planning and booking, this time I booked a last minute trip to Jordan and I am more than happy I got to be connected via kimkim to the Why Jordan Tours team, from the first moment I got contacted by Tamara I knew that all I had to do was to leave it all to the experts and begin to enjoy my trip.
Tamara was incredibly helpful, despite the time difference between Mexico and Jordan we had a great communication, she listened and asked the right questions for me to tell her what I had in mind and she pulled a great itinerary for me. I had a few questions on regards to how I'd be crossing the land boarder from Israel to Jordan and she was able to give me all the details, I had nothing to worry about as she knew it all!
Once we agreed on a few changes to the itinerary I was all set, and with less than a week for me to arrive. Tamara did a fantastic job, you can tell right away that she is an expert in her field and she knows how to make travelers happy!
A couple days before arriving to Jordan I was contacted via phone by Tito, to put me in contact with my driver (and now dear friend Mohammad).
Once crossing the boarder and leaving the premisses I met with Mohammad, I can't say nothing more than I was the luckiest guy to have him be my driver/tour guide/travel buddy along my 5 day stay in Jordan. He is a very respectful, caring, knowledgeable person to have as your guide. He took care of everything along the ride for me to just literally enjoy and be able to see and do the most out of it, giving me the right tips of the things to do and see in the places I visited/stayed.
Jordan is an amazing country and I want to go back, soon if possible!
I began in Amman, a quick stop in the Citadel to get amazed by the view of the city and the ruins of the historical site.
Day 2 - I visited Jerash, quite an amazing and huge compound of the historical site, quick stop at Madaba to see the famous mosaic map, then stop at Mount Nebo to enjoy an amazing view and being wow by the church and mosaics. Overnight in Petra, amazing dinner and hotel.
Day 3 - Petra... I'm speechless! you have to visit at least once in your life. I had the chance to stop by the Why Jordan Tours office and met in person Tamara and Tito!
Day 4 - Wadi Rum, the desert is so magical, the sunset and the stars at night are spectacular. The camp I stayed in was unbelievable, amazing service, food, rooms, location.
Day 5 - jeep tour in the desert with amazing views and walks, a lunch prepared by my Bedouin driver in the middle of the desert, a delicious chicken bbq! Off to Dead Sea, it was incredibly hot!!!
Day 6 - end of my tour...
The best thing of my trip is I had the chance to meet amazing people, that is the most precious thing I'm taking from Jordan, the people is so warm and friendly. I truly know that I made friends which will last forever!
Muchas gracias Mohammad, Tamara, Tito and kim kim team!

Tamara Salameen, local specialist, responded to this review:

Dear Camilo,
Welcome Home.
Thank you very much about the amazing feedback ,and we are very happy to hear that you enjoyed your tour with like that.
You've became a member of our family/ and god friend. So you are welcomed anytime to visit us again in Jordan.

Stay well my dear :)

Ya HLA from Tamara, Mohammed and Tito

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Jul 30 - Aug 4, 2018

Traveler: Bilal H. - Local specialist: Lena Sluga

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my... read more

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my trip, also made recommendations to see things, such as on our way to Dana Village, he knew of a great spot to view the sunset so we were able to catch that. He had great recommendations of places to eat. All in all, he made the trip a much better than what it would have been otherwise

He even brought a Hotspot so I can stay connected on the trip.

I started from Amman to the North, Jerash and Ajloun. These places held ancient and medieval sites of Romans, a complete city, and a Muslim castle.

The next day was Madaba, Karak and Dana village. I really enjoyed Dana village and seeing the 500 year old village. The highlight of the visit was going on a hike with the local bedouin man that has lived in those mountains for more than 60 years.

After that was Aqaba and Dead Sea. Aqaba is a nice city, it was nice to see another bustling city since I left Amman. I enjoyed my stay there next to the sea. The Dead Sea resort I was at for some reason didn't have access to the beach open. Only to their pools, which was a let down.

After that, being back in Amman before my flight back was great. I was able to get some good falafel and shawerma one last time.

Lena Sluga, local specialist, responded to this review:

Hi Bilal,

Thank you very much for your review, I'll pass it on to Yahya as well :) Glad to hear that you loved the Falafel and Shawerma here also!

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Jul 22 - Jul 27, 2018

Traveler: Michelle P. - Local specialist: Lena Sluga

The driver was great, very thoughtful and attentive. Not always punctual at the start of the day, did give us some notice. Throughout the day, perfectly fine. Bilal the day tour guide was very knowledgeable. We saw petra through his enchanting descriptions and with great detail. LENA Was amazing, always there to respond and answer our questions, almost immediately. Seamless travel tailor made.

THANK YOU 😁
Michelle

Lena Sluga, local specialist, responded to this review:

Hi Michelle, thank you very much for this great feedback, it was my pleasure planning this trip with you! I'm glad that you enjoyed your time here! :)

Mia

Highlights of jordan: 6 days, Jordan - Jul 22 - Jul 27, 2018

Traveler: Mia F. - Local specialist: Tamara Salameen

I enjoyed the private Jordan tour and all Tamara’s hard work putting it together at the last minute. Her flexibility and helpfulness along the way were most important, answering my numerous questions, and ensuring I had non-smoking hotel rooms and a driver I could speak to.
The disappointments were mostly due to a lack of research on my part and even so were far outweighed by the positives. I would and will recommend your agency, driver Ala’a (the very cool, smart Aloosh), the Ramada Dead... read more

I enjoyed the private Jordan tour and all Tamara’s hard work putting it together at the last minute. Her flexibility and helpfulness along the way were most important, answering my numerous questions, and ensuring I had non-smoking hotel rooms and a driver I could speak to.
The disappointments were mostly due to a lack of research on my part and even so were far outweighed by the positives. I would and will recommend your agency, driver Ala’a (the very cool, smart Aloosh), the Ramada Dead Sea Resort, and most of the sites. The Citadel in Amman and Wadi Rum 4x4 tour (wear sneakers and socks for full enjoyment) and overnight were surprisingly interesting, Petra as awesome as imagined, and Wadi Mujid the clear winner - just a costly late addition. If you’re at all fit, tough, and can swim and climb a ladder, get Wadi Mujid included in your tour (Dead Sea area).
Tamara is to be commended for her patience, for taking such good care of me along the way and for being so responsive to my many questions and needs. Jordan is a beautiful, exciting country with much to do beyond the ruins. The people are lovely. I've rarely felt more safe traveling by myself. I will go back to the people at KimKim for future worldwide trips. Great support.

Tamara Salameen, local specialist, responded to this review:

Dear Mia,

Thank you for your nice feedback, and we are happy to know that you enjoyed your tour in Jordan with us.

Looking forward to welcomed you again in our beautiful country.
Best,
Tamara

Jordan in 7 days - amman, jerash, mt nebo, petra, wadi rum, aqaba and the dead sea, Jordan - Jul 18 - Jul 25, 2018

Traveler: Heather R. - Local specialist: Tamara Salameen

My driver was excellent, reliable punctual and knowledgable.

Petra was amazing and I wish I had scheduled more time there.

Dont be put off by going in July, it was no hotter than the UK was this summer and the place was empty of tourists.

Good choices for veggie food.

Tamara Salameen, local specialist, responded to this review:

Hello Heather,

Thank you for your nice feedback.
Happy to hear that you enjoyed your tour in Jordan.

You are welcomed anytime for tour in Jordan :)
Tamara

Jordan in 5 days: amman, jerash, mount nebo, petra, wadi rum, and the dead sea, Jordan - Jul 22 - Jul 27, 2018

Traveler: Gillian M. - Local specialist: Lena Sluga

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We... read more

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We had an amazing time and enjoyed learning about Jordan’s place in the world and it’s part in history. The itinerary is fast paced, yet ideal to get the most out of the country in a limited amount of time.

Thank you KimKim, Lena and your local team for making this happen.

Happy Travellers all round,

Gillian and Michelle

Lena Sluga, local specialist, responded to this review:

Hi Gillian and Michelle,

Thanks a lot for your wonderful review, I'm very happy you enjoyed Jordan! Feel free to come back for longer :)

Greetings from Amman!

Rei

A few days in jordan, Jordan - Jul 5 - Jul 9, 2018

Traveler: Rei T. - Local specialist: Tamara Salameen

It was incredibly helpful to have kimkim to arrange this trip. It was in between heavy work travel and I needed something to do on personal time, but I did not have the bandwidth to arrange such a complicated trip by myself. Having an English-speaking driver as well as guides at Petra and Wadi Rum was enormously helpful. They were all flexible and resourceful. I was also pleased about how easy it was to customize elements of my trip, particularly choosing and using miles to book... read more

It was incredibly helpful to have kimkim to arrange this trip. It was in between heavy work travel and I needed something to do on personal time, but I did not have the bandwidth to arrange such a complicated trip by myself. Having an English-speaking driver as well as guides at Petra and Wadi Rum was enormously helpful. They were all flexible and resourceful. I was also pleased about how easy it was to customize elements of my trip, particularly choosing and using miles to book accommodations for some nights. My favorite accommodation was the La Locanda in Amman the way it served as a local cultural spot, and I enjoyed the campsite in Wadi Rum--it was a bit awkward because it was empty due to a tour group having their flight cancelled, but I enjoyed the spirit the of the staff despite that and being alone. The itinerary was packed and I think I would have enjoyed it more if I had more days and slowed down the pace, but what was put together was based on the parameters I had set.

I was glad to have visited Petra and walk around. My favorite part of the trip was Wadi Rum, as the landscape was so unusual and fascinating, and I enjoyed the feeling of being remote from the world. I was able to meet a friend in Amman and enjoyed just walking around a bit--I would have liked to see the citadel and possibly some of the museums. I think if one is going to Petra, there's not as much need to see Jerash, especially when it's hot, as well as some of the other minor stops--although I don't regret any of those. If I were to return to Jordan, I would probably opt for more of an adventure trip. The Dead Sea was a great place to recover, but I felt my time there was a bit too short to make myself feel comfortable in the large resort complex.

Mohammad was an excellent driver and we got along very well. There was slight confusion and I had been dropped off at the wrong hotel in Petra, although Mohammad was very quick in finding out what had happened and got me to the correct hotel. I would definitely have Mohammad be my driver again. We played a mix of Western and Arab music in the car, and occasionally stopped for