Kimkim Trip Reviews for Jordan

Our driver and guide made our trip! They were wonderful and did everything to make us as comfortable as possible. Thank you to Abu and Sami!!! ❤️💪🏻

Petra was amazing. We conquered all with a pregnant group memeber and another member with a broken leg! We would have liked to have more time at Wadi Rum as it is so beautiful but we had to rush to keep to schedule. The Dead Sea was beautiful too even if a little cold!

One thing that would have been helpful for our group was to have known that... read more

Our driver and guide made our trip! They were wonderful and did everything to make us as comfortable as possible. Thank you to Abu and Sami!!! ❤️💪🏻

Petra was amazing. We conquered all with a pregnant group memeber and another member with a broken leg! We would have liked to have more time at Wadi Rum as it is so beautiful but we had to rush to keep to schedule. The Dead Sea was beautiful too even if a little cold!

One thing that would have been helpful for our group was to have known that restaurants/healthy food options were limited during the long drives and in some of the towns. Perhaps it makes sense to have hotels prep guests lunchboxes for a fee?

Thank you!

We had such a wonderful and memorable time in Jordan. Working with Amanda was such a delight - she was patient, thoughtful, and put together a schedule that worked perfectly with our travel plans. We highly recommend Amanda and KimKim.

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty... read more

Lena planned an absolutely amazing trip for my sister and me. It was our first time visiting Jordan (or the Middle East for that matter) and with the help of Lena and her guidance, we two girls felt completely safe, welcomed, and confident that everything would go as planned. Lena was constantly available to assist before, during and after our time in Jordan. She picked great accommodations and was extremely flexible with any changes we made to the itinerary. My sister and I can be pretty picky with our itineraries so it was very tough for us to leave it with someone else to plan for us; however, Lena’s accommodating assistance and positive attitude made us feel as though we received the best itinerary as possible. We left Jordan feeling very confident that we saw everything and experienced everything we dreamed of. And our driver was absolutely amazing and our trip would not have been the same without him!!!

We would definitely reccommmend Lena and the Kim Kim team for any future endeavors!!

Jordan was exhilarating, the itinerary was perfect, well scheduled and planned. Two more days in Petra would be fantastic, but that will have to be for another time. Special mention to our driver/guide and friend, Hasheem 'Petra', and to Why?jordantours for this unforgettable adventure.

We visited Jordan and Israel. From the very beginning to the end Lena was amazing. Very quick to respond, accommodating, flexible and highly professional. She answered all of our questions effectively and organized specific individual requests we had. In both countries the service was lovely, comfortable and high end. Thank you Lena for your hard work! We had a blast!

My trip to Jordan was one of the best trips I ever had, from the beginning the web side was very easy to get the information I needed, Carmen the specialist in Jordan helped me get the most of my trip planning and informing me of my best options.
In Amman the driver Mustafa who pick me up at the airport and drove me to Petra was very friendly and helpful during the time he was with me I wish he would have been with me all the time.
Over all it was a great trip.

Carmen organized a perfect first trip to Jordan for us, and our driver, Azzam, could not have been a better ambassador for Jordan. We saw and explored wonderous sites and take home with us wonderful memories. The value for money spent was excellent. The hotels were good value with the exception of the Grand Hotel in Madba, which was sub standard. We highly recommend Carmen and KimKIm!

Overall we had a great trip. Unfortunately we had two night in Ajloun which were dreadful. We were so cold we slept in most of our clothes (coats, scarves and hats), there was no running water and nobody else staying there so clearly everyone else knew that it’s not a great place in winter so I was disappointed that we had x2 nights there. We missed out on two other places which were on our itinerary; Lots cave (because it was closed that day) and bush walk on our last day because our driver didn’t know about it.

We are really glad we booked our trip through KimKim and Carmen. We had a great holiday and enjoyed the interesting experiences Carmen organised that were tailored to our preferences and not just the standard package. We think having an in-country travel agent who is able to network with the local people and find slightly different experiences and accomodation makes a big difference. We particualrly enjoyed our trekking and homestay with Eisa in Ajlun and staying with Gail at the Little... read more

We are really glad we booked our trip through KimKim and Carmen. We had a great holiday and enjoyed the interesting experiences Carmen organised that were tailored to our preferences and not just the standard package. We think having an in-country travel agent who is able to network with the local people and find slightly different experiences and accomodation makes a big difference. We particualrly enjoyed our trekking and homestay with Eisa in Ajlun and staying with Gail at the Little B&B on the Hll in Petra. Our driver Yahya was very friendly and helpful and had excellent English. The support from Carmen and the ops team was prompt and effective when we had any queries, again we think working with an in-country agency made a difference.

We thought Jerash was fabulous - give yourselves enough time to walk around the whole site, particularly to the north gate as it has some of the best sections of road and column. While you're at Jerash we recommend going for lunch at the Lebanese House, it really is rather good.

In Madaba take the time to visit some of the other mosaics, don't just do the map and go!

Petra is way more than just the Treasury. If you take the time to walk around and particularly take the side trail to the Place of High Sacrifice you get to see many more sites and you can go into them, and without the crowds.

We had a fabulous trip. Jordan is very beautiful and the trip enabled us to see its great beauty. Our driver was extremely helpful, had great english and a wonderful love of his country as well as a new and very reliable car. He was willing to give us as much information and colour as we asked for which was plenty. He also tuned in quickly to how we wished to engage as tourists, and happily took us to more out of the way places to eat which we loved. The highlights were Petra and Wadi... read more

We had a fabulous trip. Jordan is very beautiful and the trip enabled us to see its great beauty. Our driver was extremely helpful, had great english and a wonderful love of his country as well as a new and very reliable car. He was willing to give us as much information and colour as we asked for which was plenty. He also tuned in quickly to how we wished to engage as tourists, and happily took us to more out of the way places to eat which we loved. The highlights were Petra and Wadi Rum. While we enjoyed the drive through the desert we would not visit the Dead Sea again..nothing there to do really and might have been better to extend the stay at Wadi Rum

Kim Kim did a great job and the office was always accessible if needed ( although we didn’t,need them as the trip was so smooth)

To begin with Tamara and the Why Jordan team did a comprehensive and very professional service from itinerary to drop off at the airport. At no time did we feel unsure of procedures or plans for the next day which is in direct contrast to our experience in Egypt.
Our driver/guide Mohamed Ali was all you could ask for. His attention to detail, protectiveness to our family, detailed explanations of sites and customs and flexibility to our whims throughout is a great credit to your company... read more

To begin with Tamara and the Why Jordan team did a comprehensive and very professional service from itinerary to drop off at the airport. At no time did we feel unsure of procedures or plans for the next day which is in direct contrast to our experience in Egypt.
Our driver/guide Mohamed Ali was all you could ask for. His attention to detail, protectiveness to our family, detailed explanations of sites and customs and flexibility to our whims throughout is a great credit to your company and countrymen, a real gentleman in the old-fashioned sense. We would not hesitate to recommend Kim Kim, Why Jordan and specifically Mohamed Ali to friends and family.
Regarding other guides, both guides in Jaresh and Petra were well informed, courteous and entertaining, excellent. Our guide for the day in Wadi Rum was lazy( never left his car to guide us), had limited English and the filthiest car I have ever been in... a real disappointment. Our bbq lunch in the desert was a meal on plastic chairs in a deserted old camp. Why would we prefer lunch in an ugly place compared to our night camp. In such an amazing place to see it in such a disappointing way lets you and your team down badly. An open LandRover and small fire under the shelter of some rocks away from civilization was all we wanted to enjoy the charm of such a desert place... disappointing.
Richard Allen

Receiving a preset email to ask about my trip is exactly what I got from your service. You checked off the boxes, and didn’t care when I reached out to say that things were not going well.

There are not words to express my anger and disappointment at your services and what I received on my trip to Jordan.

I asked for four and five star hotels. I guess your people thought I would not be interested in five star hotels so they booked me in four stars. The four stars I was put in I were so... read more

Receiving a preset email to ask about my trip is exactly what I got from your service. You checked off the boxes, and didn’t care when I reached out to say that things were not going well.

There are not words to express my anger and disappointment at your services and what I received on my trip to Jordan.

I asked for four and five star hotels. I guess your people thought I would not be interested in five star hotels so they booked me in four stars. The four stars I was put in I were so wholly unacceptable that I actually paid for my own hotel at one of the towns. – It would have been a simple thing to explain that the difference in Jordan between four and five stars is light years, but your people did not, they simply chose the cheap route, either because you make a higher profit, or you were afraid I might not book through you if the price appeared to high.

I was booked to go to Wadi Rum - NO ONE mentioned there were no showers and the toilet facilities were absolutely the most minimal. Not a problem, but I might have come a tad more prepared if someone in your organization had had the courtesy to be a little more specific with the information.

I was booked at the Red Sea in a hotel that was so far out of town it would have taken a helicopter to get back to town. To top it off it was a mile OFF of the water with an industrial complex view.

I spent my last hours in Jordan in a hotel at the Dead Sea that looks like it was built 40 years ago and hasn’t seen an upgrade since. Not only that but it is filled with Russian men, obviously looking for hookers on their holiday. Not what a single woman needs when in an already hyper masculine country.

Then, you booked the least expensive rooms, without even discussing this with me so I looked over the freeway or garbage cans on most that you placed me in. I would have paid for ocean views, but that was again, something you failed to consider discussing during the booking process. Since I traveled during low season and I assume you chose the cheapest rooms and took the biggest profits.

When I realized the inappropriate hotels I asked for upgrades at least 3 days in advance and I was told that wasn’t possible. That is the most ridiculous thing I have heard yet. You are a major corporation with ties to most every hotel in the world, a three day notice would be enough for anyone to change a hotel, unless of course, you booked on booking.com.

I travel over 100,000 miles a year all over the world. I used you in Jordan as I was traveling on a very complicated trip for the 3 months prior and simply had no time to do the arrangements. I also had no time to double check the hotels you put me in as I had no time until my arrival in Amman to actually review the schedule. Your lack of service once I arrived into Jordan, and the horrendous places you put me spoiled, what I had hoped would be a relaxing end to a grueling 3 month travel schedule.

Experience Jordan did a great job with our group and we have no hesitation in recommending them. Raisa was very helpful in sorting out the inevitable pre-trip niggles. Once we got onto the trail the guys running the camp were excellent and the food was wonderful. For sure the only way to arrive at Petra is via the hiking trail from the north.

The real star of the show was our guide Jawad. Do not hike Jordan without this guy! David.

Our trip to Jordan was great but we encountered glitches almost everyday we needed a driver to go to a different location.

On day 2, there was first a conflict because we were told the driver would be there at 8am but he was told 9am. Unfortunately he was then in an accident and could no longer be our driver. Company sent a new driver but we lost almost 3 hours that day, losing precious time, not allowing time for us to visit little Petra that day.

When it was time for us to leave Petra... read more

Our trip to Jordan was great but we encountered glitches almost everyday we needed a driver to go to a different location.

On day 2, there was first a conflict because we were told the driver would be there at 8am but he was told 9am. Unfortunately he was then in an accident and could no longer be our driver. Company sent a new driver but we lost almost 3 hours that day, losing precious time, not allowing time for us to visit little Petra that day.

When it was time for us to leave Petra to go to Wadi Rum, again we waited for our driver who was provided the wrong hotel name. once we contacted Lena, she contacted the driver who then came to the right hotel. We lost again precious time.

in Wadi Rum, we had booked a horse back ride. Once we got to our tent site, they did not have us listed as horse back riding and instead had us booked for camel ride/ We asked to still do horse back. The next day we were brought to do horse back riding. After the ride someone came and asked that we pay for our ride. Our driver had to get involved and eventually someone fro the company had to come and pay cash for the horse back riding. We again lost almost 2 hours of sight seeing time.

Otherwise, the sites were beautiful although Petra was awfully crowded.....

Our trip to Jordan was perfect. Every detail was taking care of by Tamara and her team. We were taking care of from the moment we arrived until the moment we left. No complaints at all. It was a wonderful trip from start to end thanks to the detailed planning and assistant from Tamara and her wonderful guides. Loved it. Highly recommend.

Overall, we had a wonderful experience on our 12 day tour of Jordan. Lena did a great job planning our itinerary with us. We had different drivers which we were not expecting at the beginning of the trip but need up having Haithan for 6 days at the end and really enjoyed working with him! He was a super guide, went out of his way to introduce us to new restaurants, new experiences, was always on time and shared interesting information with us and was very flexible.

We would definitely book with you again!

Many thanks,

Cassie Carroll

We found dealing with Raisa very easy and she responding promptly to all our questions in the planning and lead up to this trip. The itinerary was very comprehensive and busy which suited us although with hindsight we did miss out on a few things (Guide in Jerash) and a tour of Amman which was not included. Some of the hotels were not up to a standard that we would like and in need of maintenance (faulty leaking showers) but overall we had a terrific trip.

Highlights: Wadi Rum, Jerash; Okay-lights: Petra, Dead Sea, the driver, the hotels; Lowlight: Aqaba.

Wadi Rum was by far the main highlight of the trip that absolutely exceeded our expectations. The place is indescribably beautiful, and the Aicha Memories Luxury Camp had the best accommodation and the best food of the entire trip. Jerash was the second favourite – quite surprisingly!

Azzam was an excellent, professional driver. He was particularly courteous towards the end of the trip. He... read more

Highlights: Wadi Rum, Jerash; Okay-lights: Petra, Dead Sea, the driver, the hotels; Lowlight: Aqaba.

Wadi Rum was by far the main highlight of the trip that absolutely exceeded our expectations. The place is indescribably beautiful, and the Aicha Memories Luxury Camp had the best accommodation and the best food of the entire trip. Jerash was the second favourite – quite surprisingly!

Azzam was an excellent, professional driver. He was particularly courteous towards the end of the trip. He couldn't answer some of our questions, not sure if it was due to lack of knowledge or lack of English, but generally his service was very good. Usually we drove in complete silence, no talking or music. Azzam didn't quite follow the timings and itinerary we were given in Vamoos (e.g. we didn’t go to the Karak castle, but we went to Mount Nebo and a church in Madaba instead), perhaps for the better? I also had to remind Azzam to take us to Hejaz Railway.

Overall, we would have liked more information, particularly on things to do and things not to do, and especially when we were left alone. E.g. in Petra – what routes to take, what sights to see, which routes are more (or less) strenuous, is the ride with horses included in the ticket or not (because every Bedouin was shouting a different thing), can we trust the Bedouins to take us up to various viewpoints, how about the camel and the donkey rides, how much should we pay them, etc. I also only later found out that Petra opens earlier, so it would have been nicer to start the trip earlier to avoid the crowds or perhaps even see the sunrise.

Aqaba was a disaster. When we arrived at noon, we were too late to go on any boat trips that day, and we didn't have enough time to do the trip the following day since we had to leave at noon again. And yet snorkelling was in our itinerary, so I'm not sure how we were meant to fit it in. Worse was that we were not advised by In2Jordan that the public beach is not advisable for tourists. We were harassed at the public beach by the locals (note: we were dressed!), and even after we left the beach 10 minutes after entering, we got followed by two scary local guys for a good half an hour until we finally managed to lose them. Our hotel told us we could pay extra to enter a private beach of another hotel nearby, but with 1 hour left to sunset, it was not worth it anymore. Surely if the point was to relax by the sea, the agency should have informed us of these crucial details in advance of the trip, i.e. don’t go to the public beach, note the prices of private beaches (or, ideally, book a hotel with a private beach) and note timing of snorkelling trips while planning itinerary. Finally, leaving Aqaba for New Year’s Eve was also a bad idea, since the hotel only had a really badly organised evening with an overpriced buffet where not a single dish was nice, and we didn’t feel too safe going out in the city in the dark. So, it would have been more memorable, had we spent it in Wadi Rum.

Small note regarding Jordan Pass: I explicitly asked which pass to buy, since the Wanderer (the cheapest) covers 1 day in Petra, and the Explorer – 2 days, and we had 1 afternoon in little Petra and 1 day in “main” Petra in the itinerary. We were advised to get the Jordan Explorer pass, but we could have bought the cheapest pass since little Petra is free of charge… It’s not a huge amount of money, but still, In2Jordan / Carmen should have known better.

Regarding other hotels: the Hayat Zaman 5* hotel in Petra was very atmospheric and we expected it to be the best, but it was the only hotel in the entire trip without air conditioning or wifi in rooms. At the reception, they told us about a 24/7 pool, but the pool hadn’t been cleaned or used for months and the whole area was locked; the food was very good though. Regarding other accommodation, hotel in Madaba was very poor (looks and food wise), but the staff was lovely and helpful; the Dead Sea hotel was clearly catered for large tourist groups and generally only had bad food.

Overall it felt like the itinerary was more suited for large tour groups than a family except for the time we spent in Wadi Rum, and we missed the added value of getting that insider information by booking from a local agency as opposed to doing it ourselves. Still, we enjoyed it greatly, bar the issues I’ve mentioned above that made the trip ever to slightly more tiresome than it needed to be.

Jamileh was our guide and we loved her. She offered information and insight that we couldn’t have found in a book. Jamileh let us set the pace when walking, but made sure we saw everything we were promised.
Our driver Hassan was so nice and helpful too. We definitely could not have driven in Jordan, having a driver was a must!
The country of Jordan was beautiful, the natural landscapes were breathtaking. The ruins and sites we visited were truly “once in a lifetime “ moments.
Raisa was... read more

Jamileh was our guide and we loved her. She offered information and insight that we couldn’t have found in a book. Jamileh let us set the pace when walking, but made sure we saw everything we were promised.
Our driver Hassan was so nice and helpful too. We definitely could not have driven in Jordan, having a driver was a must!
The country of Jordan was beautiful, the natural landscapes were breathtaking. The ruins and sites we visited were truly “once in a lifetime “ moments.
Raisa was great to work with, she answered my questions promptly and provided reassurance about our trip.
We loved our trip to Jordan!
Nathalie Leifermann

The entire trip from start to finish was beyond brilliant . Our driver Mohammed was so knowledgeable and catered to our needs . A highlight of the trip was Wadi Rum Jeep tour . Thank you Amanda for your seamless and stress free travel plans.

Lena was excellent! She was patient and put together an amazing trip and experience for us. She was prompt in her replies and provided expert opinion. There wasn't anything that we would have done different except extend our trip! The accommodations that were arranged were fabulous. The activities and suggestions for itinerary definitely enhanced our experience. Would recommend Lena to anyone looking to travel through Jordan and Israel. For anyone traveling to both who cross the boarder into Israel, ensure you have cash left for the exit tax!

Overall it was a fantastic trip. We covered a lot of ground in a very short period of time, and it was flawless as a result of the efforts of the team, and in particular Akram. From the moment we landed until our drop off back at the airport, the team worked hard to ensure that our trip was as memorable as possible....and it was.

Our trip to Jordan was beyond anything we could have imagined. From the “Grand Canyon”, Mt. Nebo, Wadi Rum and Petra, the landscapes were unforgettable. Our driver Akrem made it all come alive. He is so knowledgeable. He saw to our every need, and took us to places off the beaten path. Please give him a raise Carmen.!
KimKim does a good job of connecting with local agencies, and Lena from In2Jordan put together an amazing itinerary. Our only complaint was with one driver (George) in Israel.... read more

Our trip to Jordan was beyond anything we could have imagined. From the “Grand Canyon”, Mt. Nebo, Wadi Rum and Petra, the landscapes were unforgettable. Our driver Akrem made it all come alive. He is so knowledgeable. He saw to our every need, and took us to places off the beaten path. Please give him a raise Carmen.!
KimKim does a good job of connecting with local agencies, and Lena from In2Jordan put together an amazing itinerary. Our only complaint was with one driver (George) in Israel. He needed a lot of improvement in his English speaking and comprehension, and should have at least known the names of the sites he took us to. Martin Handal, our guide in Bethlehem, did a great job. We're not sure what the purpose of dining in a local home in Wadi Musa served, but the “upsidedown” was delicious.
Maybe printed instructions for border crossings, and encouraging travelers to make sure they have WhatsApp or similar for storing all driver/guide numbers would be beneficial.

I am telling everyone that if they make one trip -go to Jordan and make sure Akrem is your driver!!!
Thanks Lena and Akrem!!!

Jordan is an example to us all of getting along no matter what your religion!

We bought last minute tickets for Jordan, so we did not have time to organize it by ourselves so we decided to pick Carmen as our travel organizer. We only had 3 and a half day and manage to see everything that was our "must do places". Thanks to our driver Azzam, we did not feel tired at all and were enjoying our stay in Jordan to the fullest! Accommodations were also great and near to the everything. Especially we liked our stay in aisha luxury camp where we went stargazing! And the staff... read more

We bought last minute tickets for Jordan, so we did not have time to organize it by ourselves so we decided to pick Carmen as our travel organizer. We only had 3 and a half day and manage to see everything that was our "must do places". Thanks to our driver Azzam, we did not feel tired at all and were enjoying our stay in Jordan to the fullest! Accommodations were also great and near to the everything. Especially we liked our stay in aisha luxury camp where we went stargazing! And the staff there was also amazing!

I would recommend Carmen to everyone who wants more free time on their vacation and for those who dont want to worry how their trip is gonna look like in the end.

Dina

The entire experience was awesome! Lena took care of the Jordan side, and Daniela handled Israel. Both did an amazing job of building a schedule that allowed us to see the key sites that each country had to offer - some of which we wouldn't have seen without their insight. We put our trust in Lena and Daniela and they definitely delivered! Having found Kimkim via a Google search, I was a little skeptical at first that it would work out, but there was far more understanding of our needs... read more

The entire experience was awesome! Lena took care of the Jordan side, and Daniela handled Israel. Both did an amazing job of building a schedule that allowed us to see the key sites that each country had to offer - some of which we wouldn't have seen without their insight. We put our trust in Lena and Daniela and they definitely delivered! Having found Kimkim via a Google search, I was a little skeptical at first that it would work out, but there was far more understanding of our needs than the local travel agent we spoke with in the US who had no experience of the region.

In Jordan we saw Mount Nebo, Madaba, Karak, Wadi Rum, Aqaba, Petra (including dinner with a local family, which was an inspiringly positive experience), and the Dead Sea. Petra and Wadi Rum were outstanding, and while we had 1 day in Petra it really takes 3 to see everything. Our driver, Mohammad, was excellent, and provided neat insights as we drove around. Finishing at the Dead Sea Spa and Hotel was a perfect way to end the Jordan tour. The only lowlight was making our way through the border crossing north of the Dead Sea from Jordan to Israel. We were unaware that there would be an exit tax (10JD per person), plus fees to take ourselves and our luggage on a bus to get to the other side. This experience was frustrating (everyone else making the crossing was just as bewildered), particularly as we'd used our remaining JD to tip our driver. But overall, Jordan was fabulous!

Israel was also fabulous - rich in history and culture, and perhaps more familiar or comfortable to western hemisphere visitors. We spent 3 nights in Jerusalem and 3 in Tel Aviv. Rather than having a personal driver as we did in Jordan, this time we were shuttled to join small group (20 people) tours, which included Jericho, Bethlehem, Old Jerusalem, Nazareth, Galilee, Rosh Hanikra, Caesarea, Acre and Haifa, with some down time in Tel Aviv on our last full day. It was amazing to see so many different things, as well as being right on the Mediterranean.

We would revisit both countries in a heartbeat, and wouldn't think about using anyone other than Kimkim to do so!

Carmen did a very impressive service in organizing our trip to Jordan. We had a wonderful stay in Jordan because of all her efforts in catering our suggested itineraries. Thanks a lot Carmen.

Hakam,our dirver is very friendly, goes out of his way to make us both very comfortable during the whole trip. We felt very safe and had a great time seeing the tourist spots in Jordan because of him. He’s such a gentleman and so far he is one of the best driver we’ve known. Thanks Hakam :)

Tamara was an excellent specialist - she worked within our budget, and made sure we saw all the sights we wanted to in Jordan. I was impressed with the itinerary, and loved every one of our drivers. Our hand-offs were smooth, and all of the drivers and guides were incredible! Other than the hotel in Petra (which was just old) the lodging at each stop was fantastic. Tamara even accommodated a last minute change to our arrival time, without blinking an eye. She was amazing, and I was so happy we went with KimKim!

This was an AWESOME trip! Extremely well organized, both of our guides were knowledgeable and friendly, the scenery was spectacular, and Petra is indeed one of the wonders of the world. Don't be fooled; this hike is not an idle ramble in the countryside; it's more a Seal Team Six exercise in some of the most austere scenery I've ever seen. But, when you finally get to Petra, you feel you've really earned it. Now I'm going to sleep for a few days...

The process of booking was easy. But I was very disappointed in the tour. While the tour of Petra was a must-do, the price for the experience was not equal to the value. Our guide was nice and pleasant and stayed with us 2.5 hours. She connected us to a young friend to provide rides up the mountain. After she left, he tried to scam for more money. We finished our walk up and down ourself. The price of entry to the park, 2.5 hours of tour and a buffet lunch did not really equal the $185 in value.
I will not recommend this tour to any others.

Mehmood and Habu were a great company and very helpful. They were very friendly and patient in guiding our big group.

Carmen set up a trip of a lifetime for our family. We were impressed with every aspect of our journey. From our driver, hotel rooms, and general itinerary - all of it was superb.

Our driver (Haitham Shaltoot) was way more than just a driver. Immediately upon greeting us at the airport he was asking us our likes and dislikes for food, and what we expected from our visit to Jordan. He became our driver, cultural adviser, and tour guide. Without Haitham our trip would have been great,... read more

Carmen set up a trip of a lifetime for our family. We were impressed with every aspect of our journey. From our driver, hotel rooms, and general itinerary - all of it was superb.

Our driver (Haitham Shaltoot) was way more than just a driver. Immediately upon greeting us at the airport he was asking us our likes and dislikes for food, and what we expected from our visit to Jordan. He became our driver, cultural adviser, and tour guide. Without Haitham our trip would have been great, but with him our trip turned into something special that we will always remember. He was great with both of our boys (5 and 10), and ensured that they were always included. We were all saddened to say goodbye to him at the airport on our last day - he had become part of the family.

We met a tremendous guide at Little Petra (Qassim Mohammad). Qassim led us through Little Petra and we were so impressed that we asked him to lead us through the desert to the Monastery at Petra. Qassim not only led us to the Monastery, but he also explained all of the wildlife and vegetation along our journey. We all learned a great deal from Quassim specifically about the Bedouin way of life. He got along so well with our children that he invited us over for dinner after our visit to Petra. His whole family showed us tremendous hospitality and my wife was able to get the experience of our dreams - learning how to cook Arab food from an Arab woman.

I cannot recommend Carmen enough - you cannot go wrong working with her.

Brad

We enjoyed our trip to Jordan very much. It was very well planned out. We got to see and experience everything on our list! It was a fast pace, but did allow some down time for a bit of relaxation at the Red Sea and Dead Sea.

Our guide at Petra, Merriam, was exceptional! She invited us to dinner at her sister's house, which allowed us to experience true Bedouin hospitalty.

Our drivers were competent and experienced. We only wish their use of mobile phones during driving was less frequent.... read more

We enjoyed our trip to Jordan very much. It was very well planned out. We got to see and experience everything on our list! It was a fast pace, but did allow some down time for a bit of relaxation at the Red Sea and Dead Sea.

Our guide at Petra, Merriam, was exceptional! She invited us to dinner at her sister's house, which allowed us to experience true Bedouin hospitalty.

Our drivers were competent and experienced. We only wish their use of mobile phones during driving was less frequent.

The hotels were occasionally disappointing. The Grand Hotel in Madaba was especially shabby. However, we really enjoyed the Wadi Rum Aicha Camp!

We had an amazing trip to Jordan and Israel everything was planned perfectly and worked like clockwork so thankyou for that. We saw everything we wanted to and a lot more.
Our two drivers Mo'ayed in Jordan and Monther in Israel were fantastic - nothing was too much trouble they were always on time and very efficient, informative and very pleasant, please pass on our thanks to them they really made the holiday. Our jeep safari of Wadi Rum was very enjoyable what an adventure! as was the... read more

We had an amazing trip to Jordan and Israel everything was planned perfectly and worked like clockwork so thankyou for that. We saw everything we wanted to and a lot more.
Our two drivers Mo'ayed in Jordan and Monther in Israel were fantastic - nothing was too much trouble they were always on time and very efficient, informative and very pleasant, please pass on our thanks to them they really made the holiday. Our jeep safari of Wadi Rum was very enjoyable what an adventure! as was the entertainment in the Dead Sea and the desert camp.

However we were disappointed by the quality of a number of the hotels we stayed in, as you know we asked to be moved from the Rum Al Waleed for which we were grateful as we were due to stay 4 nights - this hotel was dark, dingy and dirty and Breakfast was very basic. I would highly recommend that you do not put other tourists in that hotel. The Corp which you moved us to was superb and much more the standard we were expecting so thank you for that.

The Grand Court in Jerusalem was also very good, and we enjoyed our stay there.
The Dead Sea Spa was ok but just tired and in need of a refurb and it showed it was tatty and unloved, the food was also not great.
Our desert camp likewise tired and basic - whilst we were expecting a Bedouin camp experience not a 5 star hotel it again had seen better days. The food was very good however! The sister hotel to it in Aqaba was better and we enjoyed our stay there.
The hotel in Petra La Maison the same our room was really tatty and basic.
I can understand that when you are used to using the same hotels some of these things can go unnoticed however you should be checking on your clients experiences and the facilities on offer- with such a wide range of hotels in the area to choose from I would strongly recommend you review your choices.
That said we had a fantastic holiday and with the above caveat would recommend you to others looking to explore this fascinating part of the world.

Thank you for a very well organised and memorable trip!

Everything was great especially our wonderful driver Mohammad who was very informative about the areas we were visiting as well as Jordan in general. We would have liked a bit more time at the dead sea as we arrived at 230 pm and left at 8am the next day. It was a wonderful experience except for our hotel in Petra , the Candles hotel is an absolute dump. We were initially given a room I wouldn't have housed a dog in and the replacement was much better but still way below the standard expected.

Our family of five tried KimKim.com for the first time to help us plan our one week trip to Jordan.

Carmen showed great flexibility and willingness to adapt to our (changing) requirements until we had an itinerary fitting our wishes and budget.

On site in Jordan, things worked nicely and without hickups with regards to booked activities, over night stays and drivers/guides.

All in all a very good experience!

Thank you
/Jonas Adolfsson

We loved the trip. Going to Jordan was a wonderful experience.
There were surprises. One was how long the travel took. Knowing the time frame better in advance would have settled some of our mild anxiety. We were surprised it took all day to get to Wadi Rum and arrived almost at dusk. But the camel ride was waiting and everything ended up perfectly.
Our guide was very good, but she held the mike too close to her mouth and some of her narrative was distorted by the sound on the bus, but... read more

We loved the trip. Going to Jordan was a wonderful experience.
There were surprises. One was how long the travel took. Knowing the time frame better in advance would have settled some of our mild anxiety. We were surprised it took all day to get to Wadi Rum and arrived almost at dusk. But the camel ride was waiting and everything ended up perfectly.
Our guide was very good, but she held the mike too close to her mouth and some of her narrative was distorted by the sound on the bus, but that was a fairly minor issue.
The accommodations in Wadi Rum were wonderful, better than expected and the food was very good. Sitting by the fire and experiencing the singing and dancing there at night was a treat. The jeep ride next am was great fun and the scenery incredible.
Petra was magnificent. The hike was long and wearing, and the prospect of coming back on horseback or by carriage was impaired by gouging prices by the carriage drivers and too short a horse ride, so we just walked. We were most thankful for an honest boy who found the backpack I absentmindedly left on the trail. The police escort with us was a godsend as he contacted the police office there and located the backpack, all intact.
Hotel and food in Amman were great. Overall a great experience.

The trip was a blast. Our driver Amjad was personable and professional. My only critique is that there was not enough time to do this trip properly. If I did it again, I would skip the Wadi Rum and spend more time in the other locations. We spent a long time driving just for a couple of hours touring the Wadi Rum. Otherwise, it is a good overview of some of the spectacular highlights of Jordan.

We had the most wonderful trip to Jordan, thanks to Imke. She was knowledgeable, very pleasant, had great recommendations, answered all my questions and was very patient with me. We are seasoned travelers but this was our first time in the middle east and were a little apprehensive but not anymore. We were able to see Petra, Wadi Rum, Baptism Site and Dead Sea. The whole experience was breathtaking. We were very happy with our hotel accommodations. A special shout out to our wonderful... read more

We had the most wonderful trip to Jordan, thanks to Imke. She was knowledgeable, very pleasant, had great recommendations, answered all my questions and was very patient with me. We are seasoned travelers but this was our first time in the middle east and were a little apprehensive but not anymore. We were able to see Petra, Wadi Rum, Baptism Site and Dead Sea. The whole experience was breathtaking. We were very happy with our hotel accommodations. A special shout out to our wonderful driver Akram. If I had to rate Akram from 1 to 10, I'll give him a 20. He went above and beyond to make sure that we were comfortable and well taken care of. He was always prompt, looks professional, very informative and always in a good mood. He ensured that we were taken to the places as per our Itinerary. He made our trip to Jordan very enjoyable and definitely one for the books. Our trip to Jordan was only the first leg of our vacation, we went to Dubai and Switzerland after and enjoyed it but our trip to Jordan was our favorite and the most memorable one, thanks to Imke and Akram! I've already recommended kimkim, Jordan and Akram to a few of my friends who are apprehensive to travel to the middle east. I'm now planning our next vacation to South America through kimkim as well!! Can't wait!! :))

We weren't sure we were even able to do a tour through Jordan and its most exciting places as short as 3 days, but Carmen planned a great tour for us and catered to all our wishes and needs. She was always quick to answer any questions we had and made alterations to the trip as we needed them. Overall, the trip ended up being absolutely wonderful, one we will certainly never forget! Even days before our tour, Carmen was always there to answer any questions we had!
Our driver was Nedal. He... read more

We weren't sure we were even able to do a tour through Jordan and its most exciting places as short as 3 days, but Carmen planned a great tour for us and catered to all our wishes and needs. She was always quick to answer any questions we had and made alterations to the trip as we needed them. Overall, the trip ended up being absolutely wonderful, one we will certainly never forget! Even days before our tour, Carmen was always there to answer any questions we had!
Our driver was Nedal. He was absolutely fantastic! Anything we needed, be it information or some background facts about Jordan and its landscape - he was there, he had an answer. It is also owed to him that we had such a great experience!

The itinerary turned out to be a bit too much driving in the first few days. The drive from Ajloun to Wadi Hasa was tough - thought it was booked this way because of tight scheduling at wadi Hasa but that in fact didn’t seem to be the case?? The backtrack to Amman after the wadi also seemed unnecessary just to turn around and head back south again.

Raisa was awesome at making some last minute changes and updates.

Islam was the best- really enjoyed the wadi with him. He needs to NOT bring... read more

The itinerary turned out to be a bit too much driving in the first few days. The drive from Ajloun to Wadi Hasa was tough - thought it was booked this way because of tight scheduling at wadi Hasa but that in fact didn’t seem to be the case?? The backtrack to Amman after the wadi also seemed unnecessary just to turn around and head back south again.

Raisa was awesome at making some last minute changes and updates.

Islam was the best- really enjoyed the wadi with him. He needs to NOT bring so many heavy cans for everyone to haul‼️ Appreciated him giving up his tent to us when we found ourselves without. The lunch after the hike at safir? Was awesome.

The hike from Dana to Petra was so awesome ‼️‼️ It would have been so much better if we were given an historical guide rather than an adventure guide( Mirwan was really nice but knew not much of any history of geographical details). Our local guide was very quiet but knowledgeable when you asked him questions - he just didn’t offer up much spontaneously. Happily the scenery was stunning and made up for some of the shortcomings of our guides. Food along the hike was awesome except for Dana which was soso.
Might suggest that before the bag lunches are packed they ask if we do or do not want certain things. I don’t drink juice or pop and carried the extra weight a couple of times before learning to check the lunch before we started hiking so I could leave the unnecessary weight behind.

The souvenir shop near Madaba that Mohammed took us to felt weird. The people in there weresuper pushy and aggressive and I kind of got pressured into buying stuff that I look back on and feel it was a bit of a spoiler for our visit to the area.

Mohammed was always on time but could have been more helpful with baggage. He’s also a bit aggressive on the road and drives very fast - there were no close calls but going so fast while he was texting made me feel a little nervous

The Red Sea and Dead Sea were awesome. Also liked um Qais but a guide here ( which we hired on our own) is essential to really get the most of the visit. Should just automatically book a guide for guests - Mohammed had no clue how important a guide was and we almost didn’t hire one.

Petra was awesome. Just the right amount of time there.

Wadi rum was great but we had one day too many as we did the two days of itinerary in 1

I could have been supplied with more detail.
There was an error in the airport pick-up for which I was promptly compensated for
The driver was great
The overall experience was great

The trip times and experiences were told in advance to be one thing and were very much another. We were told we would be in Wadi area for lunch, turned out the time to get there was about 7 hours. We got there around sun down and took the camel ride as the sun went down and got to the overnight accommodations after dark. Our guide explained that the people booking this did not understand the time and distances and we needed to be flexible. We cooperated but were surprised that Lena did... read more

The trip times and experiences were told in advance to be one thing and were very much another. We were told we would be in Wadi area for lunch, turned out the time to get there was about 7 hours. We got there around sun down and took the camel ride as the sun went down and got to the overnight accommodations after dark. Our guide explained that the people booking this did not understand the time and distances and we needed to be flexible. We cooperated but were surprised that Lena did not know how long it would really take to travel from the Jordan entry point down to Wadi Rum and had put the trip as us getting there for lunch, and doing a jeep tour that day. Wafa was an experienced guide and helpful in many ways. We did not fault her for the confusion on our part when the times were so different that in the paperwork sent out.

Lena was so professional, quick, responsive, efficient, and helpful! When my driver was late by 30 minutes, I called her and she sprung into action. She provided excellent trip recommendations and feedback. Thank you LENA!

A stand out negative- the Oscar hotel in Petra is not clean and is very tired and smoky. I asked for simple but clean. We ended up moving to the move pick for our second night. I would remove it from your hotel list.

We also had three different drivers all were nice and efficient but better to have one that can tell a few stories. They were very reliable and punctual though.

Otherwise Jordan was fantastic. Thank you.

We had a wonderful trip organised by Carmen. We were able to see Wadi Rum, Petra and Dead Sea. The whole experience has been breathtaking and it will remain in our memories for a long time. Our driver Mustafa was always prompt and ensured that we were taken to the places of the visit as per our Itinerary. We loved this trip and will recommend to our Friends as well.

We used Why Jordan travel agency based in Petra through KimKim. When you arrange a holiday where you are reliant on the tour operator for your driver and guides you put yourself totally in their hands.
Tamara from Why Jordan worked with us to plan the 6 day trip across Jordan taking in Jerash, Petra, Wadi Rum and the Dead Sea. It was a whistle stop tour and every step of the way the events unfolded as previously planned. From the reception at the airport including sorting the visas to our... read more

We used Why Jordan travel agency based in Petra through KimKim. When you arrange a holiday where you are reliant on the tour operator for your driver and guides you put yourself totally in their hands.
Tamara from Why Jordan worked with us to plan the 6 day trip across Jordan taking in Jerash, Petra, Wadi Rum and the Dead Sea. It was a whistle stop tour and every step of the way the events unfolded as previously planned. From the reception at the airport including sorting the visas to our driver Mohammed who was with us for the entire trip it ran like clockwork and provided us with a very personal experience.
The places were amazing and the guides were always extremely friendly and knowledgeable whether it was trekking from little Petra or walking round the temple of Artemis. Our Driver was also a mine of local knowledge and in our eyes exceeded his brief along with always being on time he was able to show us Jordan on route to the planned locations.
Everyone we met throughout our trip contributed to an amazing holiday and we would happily recommend KimKim and Why Jordan along with the country and its people to anybody planning such a trip. Jorden is a place everyone should experience and we feel privileged to have been.
Peter and Theresa.

We did a Jordan and Jerusalem 4 day trip and it was amazing! Tamara was very patient with us as we had her change things to make the trip exactly how we wanted. We flew in and arrived late on Saturday night and were delivered to our hotel where we did dinner on our own. The next morning breakfast was included and then our driver Talal picked us up and spent the next four days with us. We toured Amman where Talal bought us Turkish coffee and coffee cookies that we enjoyed before touring... read more

We did a Jordan and Jerusalem 4 day trip and it was amazing! Tamara was very patient with us as we had her change things to make the trip exactly how we wanted. We flew in and arrived late on Saturday night and were delivered to our hotel where we did dinner on our own. The next morning breakfast was included and then our driver Talal picked us up and spent the next four days with us. We toured Amman where Talal bought us Turkish coffee and coffee cookies that we enjoyed before touring the Citadel. We then drove to Jerash and then down to Petra. We stopped at a few extra places along the way to see things Talal knew we would enjoy (Moses rock and Shawback castle)and then checked into our hotel in Petra with a gorgeous view of the mountains. We were picked up the next morning for a walking tour of Petra where we had a local guide describe everything to us. We then walked up to the Monastery on our own before having our driver pick us up to take us to Wadi Rum for a Bedouin camp experience. While there we did an auto tour of the desert and a camel ride. The next day Talal met us once again for a drive towards the Dead Sea. We stopped at Mt Nebo and Madaba along the way. We were able to get checked in early at the Dead Sea hotel and ended up with a view of the water. Floating in the Dead Sea after “muddling up” was a highlight of the trip! Our last day we were picked up for our day in Jerusalem. We were met by a new driver on the Israel side and he took us all over Jerusalem and then the old city. After our full day we returned to Jordan where Talal met us for our last meal in Amman and a city tour by night. Talal took us to an amazing place for dinner where the food just kept coming! We sat at low tables with food served family style. The saddest moment was when we had to say goodbye to Talal at the airport for our flights back to the US! We felt very safe the entire time and were always asked if we needed anything at all. Talal always stopped and bought us fresh cold waters, etc. we can’t wait to plan another adventure in Jordan!

Thoughtfully prepared itinerary.
The driver allocated (Nedal) was helpful & advised on circuit and what to expect. Cover the northern side of Amman and the south but Petra just blew me off. What a site but it was beneficial because we engaged a guide at site.
Also incorporated some experience at Wadi Musa & Wadi Rum in the desert wilderness.
Finished the circuit with Aqaba & Dead Sea. Wish we had spent more time here
Be prepared for an active period if you want to enjoy.
Thank you Kim Kim.

The experience in Jordon itself was fantastic. It is a beautiful country and we enjoyed Petra and Wadi Rum immensely. The experience with kimkim was good at first, but a lot of important details were missed that soured our experience. Imke never sent us the name or contact info for our driver, despite her assuring us that she would and I reached out to her days before we left to get that info. We felt rather lost when we landed, not sure where to find him since there were groups of... read more

The experience in Jordon itself was fantastic. It is a beautiful country and we enjoyed Petra and Wadi Rum immensely. The experience with kimkim was good at first, but a lot of important details were missed that soured our experience. Imke never sent us the name or contact info for our driver, despite her assuring us that she would and I reached out to her days before we left to get that info. We felt rather lost when we landed, not sure where to find him since there were groups of drivers/guides at many different places in the airport. Then we got to one of our hotels and it hadn't been paid for and the host at the desk rather aggressively insisted it was my responsibility to pay. I had to call the emergency line to get it resolved, and the whole process took over an hour from our time in Petra as we weren't allowed to leave the hotel without paying. Then, less important but most disappointing: despite confirming with Imke twice that we wanted to do the hot air balloon in Wadi Rum, she did not make the booking and it was already full when we got there so we missed out on one of the parts of our honeymoon that we were most looking forward to experiencing. And our driver was nice but we felt pressured at times to buy things from the gift shops and restaurants that he took us to (I know this is standard on tours but it shouldn't be). And then on our last day we had planned in our itinerary to explore Amman for a few hours but our driver insisted that we should stay at our hotel until 5pm (well past checkout) instead. We pushed back a bit but he was very insistent and so we felt uncomfortable and just agreed to that. Overall, we liked Jordan but I'm not sure I would go through kimkim again.

Everything went very well - the planning as as well as the trip itself. Lena was very helpful when it came to answering my many questions before the trip.
The driver in Jordan was very good and was always on time for our trips/activities. We would definitely use him again if we visited Jordan on a second trip.
There was only one small snafu during our trip and it happened while we were visiting Petra. It wasn’t clear to us on the second day of our visit to Petra how and when we were to go... read more

Everything went very well - the planning as as well as the trip itself. Lena was very helpful when it came to answering my many questions before the trip.
The driver in Jordan was very good and was always on time for our trips/activities. We would definitely use him again if we visited Jordan on a second trip.
There was only one small snafu during our trip and it happened while we were visiting Petra. It wasn’t clear to us on the second day of our visit to Petra how and when we were to go there. Consequently, we made arrangements with our driver. It turned out that a guide and driver had already been hired for this, and so this had to be worked out, which it was, with minimal fuss.
I want to thank Lena and KimKim for making our visit to Jordan a really great experience! We will definitely recommend KimKim to our friends and relatives when they travel and will use KimKim for planning our future trips.
Cris Kenudson

Andy was very accommodating and was very good with the follow up. Once The trip was booked, we did not hear back from Andy or Kimkim. I wrote to them about days before the trip was to begin and at that time I received a handout of what to expect when we arrived in Amman. I wish the materials were forwarded earlier and without having to ask for them.

Petra was great and we all enjoyed that. I was disappointed with Wadi Rum and the organization/lack of information of what we were doing and its duration. For example, we were told we should leave Petra early to get to wadi rum, thinking there was a lot to do. After getting there around 11, we sat around for over an hour not knowing what was going on. We then went on our jeep/camel ride for a few hours and got back around 4 with nothing to do til dinner. Our driver told us he was picking us... read more

Petra was great and we all enjoyed that. I was disappointed with Wadi Rum and the organization/lack of information of what we were doing and its duration. For example, we were told we should leave Petra early to get to wadi rum, thinking there was a lot to do. After getting there around 11, we sat around for over an hour not knowing what was going on. We then went on our jeep/camel ride for a few hours and got back around 4 with nothing to do til dinner. Our driver told us he was picking us up the next morning around 6 to do a 1 1/2 hour jeep ride then a 2 hour hike. We woke up at 6 and then told there was a booking issue to see if we could pack up and move our stuff to a different tent. On our ride, the jeep broke down and were stuck for 1 1/2 hours before the replacement jeep came. At that point we were not in the mood to drive another 1 1/2 and hike in the heat of the day which was the whole point we left early. So when we got back we had nothing to do for the whole day and thats why we called our agent to go to Amman earlier. I just felt that if we had known how long that hike/jeep ride was and that we would be doing it in the morning, we wouldn't have stayed an extra night at the camp and went to Amman early and saved the expense of the extra car ride/hotel cost.

We had a fabulous time in Jordan. Lena did a great job organising and planning the trip. Especially the hotels she booked as all were in central locations or very close to the attractions and amenities. This made it so easy to access and visit all the areas we wanted to see - actually walking distance and you get to see more of the locality. The hotel in Petra and Dead Sea were superb and exceeded expectations.

Petra was jaw dropping and no doubt to its status as one of the worlds natural... read more

We had a fabulous time in Jordan. Lena did a great job organising and planning the trip. Especially the hotels she booked as all were in central locations or very close to the attractions and amenities. This made it so easy to access and visit all the areas we wanted to see - actually walking distance and you get to see more of the locality. The hotel in Petra and Dead Sea were superb and exceeded expectations.

Petra was jaw dropping and no doubt to its status as one of the worlds natural wonders. We spent just under 2 days there - plenty of time and right amount of time if you want to see most of Petra as it is absolutely vast. We did three trails on our full day - very tough going and challenging - not to be under estimated as there is plenty of hiking and many steps to climb... we also had 'back door' route planned by Lena the second day - excellent guide was Ibrahim - very funny and informative throughout.

We had a car/transport and an escort throughout. Our driver, Shareef, was helpful, punctual and professional throughout. He made sure our long trips had enough break stops and was always asking if we needed anything and any tips for the next destination. Thanks again to all the team - especially Lena and Shareef.

My partner and I had the most amazing trip to Jordan and Israel. Everything was seamless... from meet and greet at the borders to great accommodation to wonderful private guides at all the key sites. We had looked at doing a group tour and decided to book a completely private tour on the Jordan side, and a mix of day tours and group tours in Israel. You get the peace of mind of a perfectly organised trip created by a local expert, great local guides, and with the independence of a private... read more

My partner and I had the most amazing trip to Jordan and Israel. Everything was seamless... from meet and greet at the borders to great accommodation to wonderful private guides at all the key sites. We had looked at doing a group tour and decided to book a completely private tour on the Jordan side, and a mix of day tours and group tours in Israel. You get the peace of mind of a perfectly organised trip created by a local expert, great local guides, and with the independence of a private tour, and very reasonably priced compared to group options. A great way to spend time one on one too with the lovely Jordanian people who were so welcoming and lovely. A special thanks to Tamara who organised our trip and was very easy to contact before and during the trip, and Hashim our lovely driver.

This is the first time I have used KimKim, and I am very happy with the booking process and the tour itself. The agent, Raisa, answered all of my questions quickly and in good details. Once we have started the tour, she kept me informed on the tour guide change. The tour itself was wonderful and my group really enjoyed our guides and our time in Jordan. Highly recommended for anyone who wants to travel to Jordan in he future.

The planning and help in curating the itinerary was a highlight and was very well done. Jordan is beautiful and I wish I had more time there. Wadi rum was a short stay but exceptional. I will have to return again to do justice to the sites and stars in the desert.

Thanks Carmen and Kim Kim.

Wish you guys the best in what you are trying to achieve. Experiential travel is the way to go!

Regards
Rish

We had a wonderful in Jordan thanks to Mohammed (our guide), Tamara (our travel agent), and KimKim. We hit the major sites: Petra, Wadi Rum, and the Dead Sea and they did not disappoint. We couldn't have wished for a better trip. Our driver/guide, Mohammed was the man! He made the experience fun, informational, and authentic. The trip was the perfect blend of site-seeing, adventure, not too much traveling, amazing food, etc. Highly recommend!

A wonderful trip! Raisa organised it perfectly, listening to my requests well. She checked and asked questions and coped well with my questions and changes.
Mustafa Orabi, the driver. Driver is the incorrect title. Carer would be more accurate! Mustafa is an amazing, caring person, who made sure that everything was perfect every day. Nothing was too much trouble. I just sat back and relaxed for nine days. Add to this his great knowledge of each area, north to south, we visited and his... read more

A wonderful trip! Raisa organised it perfectly, listening to my requests well. She checked and asked questions and coped well with my questions and changes.
Mustafa Orabi, the driver. Driver is the incorrect title. Carer would be more accurate! Mustafa is an amazing, caring person, who made sure that everything was perfect every day. Nothing was too much trouble. I just sat back and relaxed for nine days. Add to this his great knowledge of each area, north to south, we visited and his ability, to tell great stories. His care and concern should be taught to others in the tourism business in other countries!!!
Thank you again. It was a wonderful nine days in a fascinating country. PS: Loved your food too! And the cats.

Lena was EXCELLENT to deal with, we changed our minds 5 times in this trip and dates and she made everything so easy (thanks Lena). We loved our tour with Akram & we loved Jordan in general - it far exceeded our expectations. Mohammed (our guide through Dana nature reserve) was excellent & our favourite part of the whole trip was the 4 x 4 ride through Wadi Rum desert. Thanks everyone for an amazing holiday - we’ll be back!

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we... read more

Lena is very efficient, replies very fast and organised a very fulfilling itenary customised for what we wanted to see in Jordan. Our guide Shareef was very friendly, punctual and informative and we loved going to each historical place with him. Would definitely recommend him and Lena as tour organisers for any of my contacts wishing to explore Jordan. Our favourite spots were Petra, Wadi Rum and Aqaba..not to say the other sites were any less amazing..each site had a uniqueness which we loved experiencing. Jordan is a beautiful country and we are glad we decided to visit :) thank u team kimkim

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the... read more

Driver Azzam was very good and informative and punctual. However on a couple of occasions he suggested pick-up times different to those on our itinerary, most notably at Petra where he did not know about our back-door hike to the Monastery on the morning following our day at Petra, and he suggested a pick-up time from the Dead Sea of 1:00pm rather than the previous booked 5:00pm (this was important as we were meeting the family at the Dead sea). However everything worked out all right in the end and he did show as some amazing views both driving into Petra and on the old road from Petra to the Dead sea.
Our guide Ibrahim for the hike to the Monastery was excellent, as was the hike itself.
Petra is of course amazing and our day and a half there was just about right.
Jerash, Ajloun, Karak and Showback are all impressive and enlightening.
The Dead Sea experience was enjoyable but really only because we could play with our grandchildren in the swimming pool.
A well organised itinerary with sufficient time to see our family in Amman. A trip we will not forget.
Lena deserves thanks for putting together the programme combining touring and spending time with our family.

Sharif was a real gentleman. We fell in love with him. Always on time, polite, attentive, full of useful suggestions, discreet.
He helped to make our two birthdays special.
Petra and Wadi Rum amazing. So much history. Bilal was a great story teller. Camel ride fantastic. Lying on the sand looking up at the stars beautiful. Sharif suggested snorkeling in Aqaba - just right.

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes... read more

We booked a 10 day trip to Jordan as a family (2 adult children). Starting in Amman we did the standard trip - Amman, Petra, Wadi Rum, Aqaba then ending at The Dead Sea.
Lena's communication and advice was excellent. We had a driver (Mohammed) throughout which made the trip very straight forward. I don't see how you could really cover this ground in a limited amount of time without a driver. The car was very comfortable and Mohammed was efficient and punctual. We got a couple of quotes and this was competitive. Jordan is quite pricey so it would be no cheaper to book once you arrived. Plus this way, everything's organised and you can make the most of your time.

We were mid summer so it was very hot but the plus was that it was very quiet and at times, we had the places to ourselves.

Jordan is a fantastic country with a lot to offer. We loved Amman and its eclectic range of markets and restaurants. The old town was much more interesting to us than the more westernised Rainbow Street. Petra was stunning - we didn't use a guide as the published material is very clear and you can then take things in at your own pace. We spent about 7/8 hours there - be prepared for a lot of walking but there are plenty of places inside to rest and get a drink. (Highly recommend The Old Village Hotel - out of the town up on the hill - but a short taxi ride to the sights).

Jerash, Iraq al Amir, Ajloun - all wonderful. The view across Galilee to Israel and Syria is amazing as is the view across the Dead Sea from Nebo. A lot of the place names are familiar from the Bible so it's really moving to actually see these landscapes which haven't really changed after thousands of years. All these sites were pre-planned and were more beautiful and atospheric than we'd imagined. The Karak castle was also really interesting.

Wadi Rum - much more interesting than I'd expected -we had the four hour jeep ride which I had been expecting to be too long but there was a lot to see (including a stunning sunset). We stayed at the Luxury Tented Camp which is a novel experience as the tents have a transparent side - allowing a clear view at night. Food at this place wasn't so good but you are in the middle of the desert! Tents are comfortable with their own small bathroom area. It was quiet when we stayed but there is a bar around a fire which allows you to take in the amazing mountain and desert scenery.

Next to Aquaba - good places to eat in town (recommend Syrian Palace). We went out to the beach for the day which was a welcome chance to rest after all the travelling. Water near the shore was not as clean as you'd hope but if you swim out from the jetty it's crystal clear. You can hire a mask/snorkel.

Finally - The Dead Sea. Now this was a great experience from the point of view of floating in the Dead Sea and covering yourself in the famous mud. The hotels are all resort style. We don't really go for this type of accommodation - (Marriot) it was packed with families and struggling to keep up with being fully occupied. If you don't like this ritzy type of place, it would be worth looking for something more low key and calmer. On the way to the airport we visited Bethany beyond the Jordan - someone was being baptised.

One thing to check- we had booked a cookery lesson and Mohammed duly got us to the place on time but communication clearly hadn't been clear, as they weren't expecting us. They cooked a delicious meal but no lesson. The other thing we didn't see which was on our itinerary was the Dana Nature Reserve - I guess we just ran out of time.

So - if you're undecided on Jordan - we'd definitely recommend! It's different - another culture - lots of historical sites and wonderfully friendly people. It really worked as a destination for all ages.

Two things I have to say: thank you and amazing!
The best thing of all, the people I interacted with: Tamara, Mohammad and Tito!
I usually do my own travel planning and booking, this time I booked a last minute trip to Jordan and I am more than happy I got to be connected via kimkim to the Why Jordan Tours team, from the first moment I got contacted by Tamara I knew that all I had to do was to leave it all to the experts and begin to enjoy my trip.
Tamara was incredibly helpful, despite the... read more

Two things I have to say: thank you and amazing!
The best thing of all, the people I interacted with: Tamara, Mohammad and Tito!
I usually do my own travel planning and booking, this time I booked a last minute trip to Jordan and I am more than happy I got to be connected via kimkim to the Why Jordan Tours team, from the first moment I got contacted by Tamara I knew that all I had to do was to leave it all to the experts and begin to enjoy my trip.
Tamara was incredibly helpful, despite the time difference between Mexico and Jordan we had a great communication, she listened and asked the right questions for me to tell her what I had in mind and she pulled a great itinerary for me. I had a few questions on regards to how I'd be crossing the land boarder from Israel to Jordan and she was able to give me all the details, I had nothing to worry about as she knew it all!
Once we agreed on a few changes to the itinerary I was all set, and with less than a week for me to arrive. Tamara did a fantastic job, you can tell right away that she is an expert in her field and she knows how to make travelers happy!
A couple days before arriving to Jordan I was contacted via phone by Tito, to put me in contact with my driver (and now dear friend Mohammad).
Once crossing the boarder and leaving the premisses I met with Mohammad, I can't say nothing more than I was the luckiest guy to have him be my driver/tour guide/travel buddy along my 5 day stay in Jordan. He is a very respectful, caring, knowledgeable person to have as your guide. He took care of everything along the ride for me to just literally enjoy and be able to see and do the most out of it, giving me the right tips of the things to do and see in the places I visited/stayed.
Jordan is an amazing country and I want to go back, soon if possible!
I began in Amman, a quick stop in the Citadel to get amazed by the view of the city and the ruins of the historical site.
Day 2 - I visited Jerash, quite an amazing and huge compound of the historical site, quick stop at Madaba to see the famous mosaic map, then stop at Mount Nebo to enjoy an amazing view and being wow by the church and mosaics. Overnight in Petra, amazing dinner and hotel.
Day 3 - Petra... I'm speechless! you have to visit at least once in your life. I had the chance to stop by the Why Jordan Tours office and met in person Tamara and Tito!
Day 4 - Wadi Rum, the desert is so magical, the sunset and the stars at night are spectacular. The camp I stayed in was unbelievable, amazing service, food, rooms, location.
Day 5 - jeep tour in the desert with amazing views and walks, a lunch prepared by my Bedouin driver in the middle of the desert, a delicious chicken bbq! Off to Dead Sea, it was incredibly hot!!!
Day 6 - end of my tour...
The best thing of my trip is I had the chance to meet amazing people, that is the most precious thing I'm taking from Jordan, the people is so warm and friendly. I truly know that I made friends which will last forever!
Muchas gracias Mohammad, Tamara, Tito and kim kim team!

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my... read more

Everything was great, the fact that I was able to message back and forth in a "conversation" style on KimKim was very easy going and helped as I was able to request changes as they happened up to the trip.

One of the best things about my trip to Jordan when booking through Kimkim was my driver, Yahya. I wasn't sure about doing an individual trip to another country. But my driver was great company, he was a good converser.

He talked me through what to expect, how to get the most out of my trip, also made recommendations to see things, such as on our way to Dana Village, he knew of a great spot to view the sunset so we were able to catch that. He had great recommendations of places to eat. All in all, he made the trip a much better than what it would have been otherwise

He even brought a Hotspot so I can stay connected on the trip.

I started from Amman to the North, Jerash and Ajloun. These places held ancient and medieval sites of Romans, a complete city, and a Muslim castle.

The next day was Madaba, Karak and Dana village. I really enjoyed Dana village and seeing the 500 year old village. The highlight of the visit was going on a hike with the local bedouin man that has lived in those mountains for more than 60 years.

After that was Aqaba and Dead Sea. Aqaba is a nice city, it was nice to see another bustling city since I left Amman. I enjoyed my stay there next to the sea. The Dead Sea resort I was at for some reason didn't have access to the beach open. Only to their pools, which was a let down.

After that, being back in Amman before my flight back was great. I was able to get some good falafel and shawerma one last time.

The driver was great, very thoughtful and attentive. Not always punctual at the start of the day, did give us some notice. Throughout the day, perfectly fine. Bilal the day tour guide was very knowledgeable. We saw petra through his enchanting descriptions and with great detail. LENA Was amazing, always there to respond and answer our questions, almost immediately. Seamless travel tailor made.

THANK YOU 😁
Michelle

I enjoyed the private Jordan tour and all Tamara’s hard work putting it together at the last minute. Her flexibility and helpfulness along the way were most important, answering my numerous questions, and ensuring I had non-smoking hotel rooms and a driver I could speak to.
The disappointments were mostly due to a lack of research on my part and even so were far outweighed by the positives. I would and will recommend your agency, driver Ala’a (the very cool, smart Aloosh), the Ramada Dead... read more

I enjoyed the private Jordan tour and all Tamara’s hard work putting it together at the last minute. Her flexibility and helpfulness along the way were most important, answering my numerous questions, and ensuring I had non-smoking hotel rooms and a driver I could speak to.
The disappointments were mostly due to a lack of research on my part and even so were far outweighed by the positives. I would and will recommend your agency, driver Ala’a (the very cool, smart Aloosh), the Ramada Dead Sea Resort, and most of the sites. The Citadel in Amman and Wadi Rum 4x4 tour (wear sneakers and socks for full enjoyment) and overnight were surprisingly interesting, Petra as awesome as imagined, and Wadi Mujid the clear winner - just a costly late addition. If you’re at all fit, tough, and can swim and climb a ladder, get Wadi Mujid included in your tour (Dead Sea area).
Tamara is to be commended for her patience, for taking such good care of me along the way and for being so responsive to my many questions and needs. Jordan is a beautiful, exciting country with much to do beyond the ruins. The people are lovely. I've rarely felt more safe traveling by myself. I will go back to the people at KimKim for future worldwide trips. Great support.

My driver was excellent, reliable punctual and knowledgable.

Petra was amazing and I wish I had scheduled more time there.

Dont be put off by going in July, it was no hotter than the UK was this summer and the place was empty of tourists.

Good choices for veggie food.

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We... read more

We had a great time in Jordan. Lena was very thorough and helpful both prior to the trip and during the trip. She was quick to respond and deal with queries and issues. She made the whole experience seamless. Yahya was a thoughtful and knowledgeable driver whose local knowledge helped us experience and appreciate the history of the area. Petra was unbelievable. Beyond what we were expecting. Bilal was a very knowledgeable Petra guide who has endless amounts of information about the area. We had an amazing time and enjoyed learning about Jordan’s place in the world and it’s part in history. The itinerary is fast paced, yet ideal to get the most out of the country in a limited amount of time.

Thank you KimKim, Lena and your local team for making this happen.

Happy Travellers all round,

Gillian and Michelle

It was incredibly helpful to have kimkim to arrange this trip. It was in between heavy work travel and I needed something to do on personal time, but I did not have the bandwidth to arrange such a complicated trip by myself. Having an English-speaking driver as well as guides at Petra and Wadi Rum was enormously helpful. They were all flexible and resourceful. I was also pleased about how easy it was to customize elements of my trip, particularly choosing and using miles to book... read more

It was incredibly helpful to have kimkim to arrange this trip. It was in between heavy work travel and I needed something to do on personal time, but I did not have the bandwidth to arrange such a complicated trip by myself. Having an English-speaking driver as well as guides at Petra and Wadi Rum was enormously helpful. They were all flexible and resourceful. I was also pleased about how easy it was to customize elements of my trip, particularly choosing and using miles to book accommodations for some nights. My favorite accommodation was the La Locanda in Amman the way it served as a local cultural spot, and I enjoyed the campsite in Wadi Rum--it was a bit awkward because it was empty due to a tour group having their flight cancelled, but I enjoyed the spirit the of the staff despite that and being alone. The itinerary was packed and I think I would have enjoyed it more if I had more days and slowed down the pace, but what was put together was based on the parameters I had set.

I was glad to have visited Petra and walk around. My favorite part of the trip was Wadi Rum, as the landscape was so unusual and fascinating, and I enjoyed the feeling of being remote from the world. I was able to meet a friend in Amman and enjoyed just walking around a bit--I would have liked to see the citadel and possibly some of the museums. I think if one is going to Petra, there's not as much need to see Jerash, especially when it's hot, as well as some of the other minor stops--although I don't regret any of those. If I were to return to Jordan, I would probably opt for more of an adventure trip. The Dead Sea was a great place to recover, but I felt my time there was a bit too short to make myself feel comfortable in the large resort complex.

Mohammad was an excellent driver and we got along very well. There was slight confusion and I had been dropped off at the wrong hotel in Petra, although Mohammad was very quick in finding out what had happened and got me to the correct hotel. I would definitely have Mohammad be my driver again. We played a mix of Western and Arab music in the car, and occasionally stopped for tea or coffee. We had some good conversations and Mohammad was open about his life and thoughts. My guide in Wadi Rum was also named Mohammad and he was very accommodating when there were some French tourists who were a bit stranded in the desert with their vehicle and we assisted them.

Some things that could have been improved include having a better sense of the line item costs in the travel agency package, as that would have helped me figure out the right tips. I also personally prefer to avoid being around tourists when not at a popular tourist site. It would have been nice to stop by local restaurants in the various cities and towns, or get some street food. There was also a souvenir place around Mount Nebo that was fine to stop by, but I felt obligated to purchase something without really expecting it. I'm a bit of a minimalist traveler and don't like to add souvenirs unless I spot something at something like a boutique shop I spontaneously walk into. Also, it would have helped to get some guidance about the seasonal conditions in Jordan with the heat. It was hard even with looking up the weather in Jordan to understand how much hotter it was under the sun in midday. I'm quite happy that I was there during a low tourist season, but probably could have been more psychologically prepared for the heat.

Overall, I would use kimkim again and be more assertive about the details and my particular preferences as a traveler. I wasn't sure about how flexible I could be in these trips, but it seems like I could have customized the trip even more. I very much appreciated having someone around helping me and able to contact while I was there, so that I would not have to worry about being able to get from one place to another or smoothly returning to work travel at the end of my time in Jordan. I'm very grateful for all the work and service that went into this trip.

Raisa did an amazing job planning our trip for us! We were driven around the country in cool comfort by Ahmad who provided interesting cultural and historical tidbits along the way. He also gave us some great restaurant recommendations for when we got back into Amman. Mohammad, our guide in Petra, was extremely knowledgable and funny. Petra was amazing to experience for the history and beauty of the place. The Dead Sea at the Kempinski resort was a highlight. Floating in the water is such a... read more

Raisa did an amazing job planning our trip for us! We were driven around the country in cool comfort by Ahmad who provided interesting cultural and historical tidbits along the way. He also gave us some great restaurant recommendations for when we got back into Amman. Mohammad, our guide in Petra, was extremely knowledgable and funny. Petra was amazing to experience for the history and beauty of the place. The Dead Sea at the Kempinski resort was a highlight. Floating in the water is such a unique, unforgettable sensation... wish I could do it for hours on end!!! And the service at the resort is some of the best I've ever had in all my travels. Wish I'd had more time everywhere!!!

Lena was helpful and put together a great itinerary for our group of 3, one couple and elderly parent. Make sure you do your own visa research. Our guide Burhan was very knowledgable, accommodating, interesting and helpful. The Dead Sea Spa had a lovely lunch and nice facilities for swimming in the dead sea. Movenpick was a beautiful hotel - A++. Petra was stunning - what an amazing experience. Wadi Rum - 4x4 trip was super cool. The Wadi Rum Luxury Nights camp was pretty good but I recommend... read more

Lena was helpful and put together a great itinerary for our group of 3, one couple and elderly parent. Make sure you do your own visa research. Our guide Burhan was very knowledgable, accommodating, interesting and helpful. The Dead Sea Spa had a lovely lunch and nice facilities for swimming in the dead sea. Movenpick was a beautiful hotel - A++. Petra was stunning - what an amazing experience. Wadi Rum - 4x4 trip was super cool. The Wadi Rum Luxury Nights camp was pretty good but I recommend confirming which tent you are in, request one with a view of the park, Number 29 had a view of another tent and a sand hill.

What a fabulous trip we had. Carmen planned the trip flawlessly and provided great itinerary suggestions. Our driver Shareef was fantastic and flexible as necessary. Highlights were Petra, Dana reserve (wish we'd stayed 2 nights!), Wadi Rum and Wadi Mujib. The trip was a great mix of culture, historical sites and hikes/canyoning. The Jordanians were ever welcoming and we did not want to leave!

We visited Wadi Rum and Petra. A wonderful experience and well organised. Excellent driver and new Hyundai Van. Driver was always on time. The guide that showed us Wadi Rum had personality, knowledge and a joy to be with.

We had an amazing time in Jordan and all of our reservations/bookings/excursions etc were as we hoped they would be. The W Amman was beautiful. Our driver and guide, Faris, was great and so knowledgeable. He took us to Petra which was a highlight of the trip, then we stayed in a Bedouin camp in Wadi Rum (I recommend letting people know that the drive through the desert to get to the camp takes about 25-30 minutes. It was after 9pm, dark and we were nervous about why it was taking so long.... read more

We had an amazing time in Jordan and all of our reservations/bookings/excursions etc were as we hoped they would be. The W Amman was beautiful. Our driver and guide, Faris, was great and so knowledgeable. He took us to Petra which was a highlight of the trip, then we stayed in a Bedouin camp in Wadi Rum (I recommend letting people know that the drive through the desert to get to the camp takes about 25-30 minutes. It was after 9pm, dark and we were nervous about why it was taking so long. Once we got there everything was great but would have been good to know in advance.) The sunrise jeep ride through Wadi Rum was breathtaking, camel ride was a lot of fun and then we made our way to the dead sea. The resort was beautiful and we had a great time getting mud wraps and taking advantage of the hotel spa's amenities and pools. Wadi Mujib was amazing, definitely a challenge, and our driver got us to the airport nice and early for our 5:30am flight to Cairo. It was an excellent trip!

Carmen was great with helping me organise the trip based on my tight timelines.

My original driver Nedal ended up falling ill and was replaced with Ahmed who was lovely. He didn't have as much knowledge as Nedal but was nothing but professional and ensured my safety came first.

Loved the Jordanian hospitality. Amazing place and I look forward to returning, hopefully in the near future

We had a wonderful time in Jordan. KimKim was very helpful in planning our trip. They were always very quick to respond to our requests or questions.

It was amazing specially Lena and Sharif the the tour guide.Highly recommend it.

I had a great experience with kimkim. The chat is great and made it very easy to book everything. Imke was extremely helpful since the first contact. She accommodated all our changes and answered all my questions. I was quite happy with the support and overall service.

Our trip to Petra and Wadi Rum was one of the most memorable, and it was very much thanks to outstanding planning by Andy. I was trying to communicate with local tour operators to schedule a very specific, customized private tour and was not very successful doing so. I ran into the KimKim team and gave it a shot, best thing I could have possibly done.

Our trip was surprisingly smooth, everything was scheduled impeccably and the itinerary executed flawlessly. Andy captured my vision, and... read more

Our trip to Petra and Wadi Rum was one of the most memorable, and it was very much thanks to outstanding planning by Andy. I was trying to communicate with local tour operators to schedule a very specific, customized private tour and was not very successful doing so. I ran into the KimKim team and gave it a shot, best thing I could have possibly done.

Our trip was surprisingly smooth, everything was scheduled impeccably and the itinerary executed flawlessly. Andy captured my vision, and delivered exactly what I was looking for. We started our day in Tel Aviv, visited Petra, and spent the night under the stars in Wadi Rum in a beautiful camp. The following morning we admired Wadi Rum and all it has to offer during the day. I also want to thank our Jordan-based driver, Ali, who was nothing short of amazing. He really made us feel very welcome and was accommodating to our needs throughout the trip. I was amazed at this hospitality and professionalism.

To Andy, Ali and the other local operators: thank you!

Overall the trip was great and all of us think that Petra was the highlight. It was a rush, but that's because we had time constraints and entirely our doing. Carmen is a great planner and was in constant contact & communication before and during the trip. My thanks to her. The guides were good and knowledgeable. Najeeb may have been a little overbearing but overall no complaints. They were punctual and helpful.

The Art Hotel (Downtown) was a great location and good place to stay and get a... read more

Overall the trip was great and all of us think that Petra was the highlight. It was a rush, but that's because we had time constraints and entirely our doing. Carmen is a great planner and was in constant contact & communication before and during the trip. My thanks to her. The guides were good and knowledgeable. Najeeb may have been a little overbearing but overall no complaints. They were punctual and helpful.

The Art Hotel (Downtown) was a great location and good place to stay and get a feel of life of the ordinary people in Amman. The Bedouin camp in Wadi Rum was below our expectations in terms of accommodation. However, the staff were excellent and the jeep tour in the desert was good. (Again I am not pointing any fingers as it was my choice for a 3 star accommodation, but if I may suggest a little more information about the accommodation during the planning stages would have helped).

We were not aware that we had to pay for towels & lockers at the Dead Sea Resort - an alert/info on this matter would have helped.

Overall, we were happy. Cheers.

I could write a book or a love song about My trip to the Jordan, a story and a song that will forever remain in my heart,

The trip started with kind Tamara who knew what I wanted and the places I wanted to visit, between Jerash, Wadi Rum, PETRA, and the Dead Sea,

At the Queen Alia airport, I was met with gentleman who had a sign with my name on it waiting for me, (sincere apologies don’t remember his name) in no time he arranged for my Visa, got my luggage and out of the airport,... read more

I could write a book or a love song about My trip to the Jordan, a story and a song that will forever remain in my heart,

The trip started with kind Tamara who knew what I wanted and the places I wanted to visit, between Jerash, Wadi Rum, PETRA, and the Dead Sea,

At the Queen Alia airport, I was met with gentleman who had a sign with my name on it waiting for me, (sincere apologies don’t remember his name) in no time he arranged for my Visa, got my luggage and out of the airport,

Outside, I was met by a familiar face, the face of the Jordanian Hospitality, named Mohammad, I was transferred to his clean well air-conditioned, safely and skilfully driven vehicle, who realized coming from Canada, not accustomed to warm weather offered me cold water and made sure I was happy and comfortable, I felt right at home enjoying every bits of every place I visited

Later, I was accompanied by Mu’ath, a gentleman a guide-who, by his knowledge made the past alive in front of my eyes, thru Petra’s ancient ruins,

My trip to the Jordan exceeded my expectations, glad I left the booking to the professionals, (no headache, and never got lost :)

I left Jordan, it’s beauty and it’s kind people but the Jordan, a song will forever remain in my heart

Overall, our trip to Jordan and Israel was great.

Our journey to Jordan was well-taken care by Akram. He led us to many spectacular spots, which were unforgettable. He also shared Jordanian history and culture. The service Akram provided was exceptional.

We were particularly grateful to be arranged to accommodate in the luxury camp in the Wadi Rum Desert. Our camp was so luxurious and beautiful, which was beyond our expectations. The food was good. And our favourite part was hooka-ing under... read more

Overall, our trip to Jordan and Israel was great.

Our journey to Jordan was well-taken care by Akram. He led us to many spectacular spots, which were unforgettable. He also shared Jordanian history and culture. The service Akram provided was exceptional.

We were particularly grateful to be arranged to accommodate in the luxury camp in the Wadi Rum Desert. Our camp was so luxurious and beautiful, which was beyond our expectations. The food was good. And our favourite part was hooka-ing under the starry night in the middle of the desert. This was an experience that we would never forget.

However, there is still room for improvements for hotels we lived in Jordan. While it was true that the rooms are spacious, they were not as clean as we expected. There was little hair on the pillow cover in one of the hotels that we lived which implied that the hotel did not wash their pillow cover for every guest they served. Moreover, Worst of all, our experience in the Dead Sea Spa Hotel was horrible. While they had a good buffet, we were disappointed with the attitude of their staff members. Our room lock was not walking initially and the hotel made a promise that it only took five minutes for them to fix it. However, it eventually took us two to three hours to wait for the response from the hotel, in spite of our repeated and kind request to the hotel to fix the lock. We only had one night in the Dead Sea area and much time was wasted in fixing the lock of our room. What a pity!

Moreover, we were advised to purchase a 2-day Jordan pass. It turned out that we only spent one day in Petra. Perhaps better communication should be made between different parties so as to save us some money.

For our journey in Israel, we are amazed by the choice of hotel, which were so fancy. Also, the group tours are generally good. The tour guides were humorous. Yet, there was one exception, our tour to Bethlehem was poorly arranged. The tour guide looked grumpy all the time. Worse, our tour was conducted in both English and Spanish. Since it was apparent that the tour guide was more proficient in Spanish, I and my friends felt neglected by the tour guide. The queuing arrangement in the church of Bethlehem sucked! People just pushed others, without order and discipline.

Moreover, it will be great if there were fewer 'shopping stops' in those group tours in Israel. Frankly speaking, we were not really interested in shopping and we found those compulsory stays in their assigned shops was quite annoying.

Thank you Lena for all the arrangments, we really appreciate that. Generally speaking, we had a good experience. Yet, there were still minor parts that Lena should take care of to further improve the quality of similar tours later on.

Guides were great, in particular Jerusalem guide. Drivers were great, Jordan driver was very funny/full of knowledge and you can tell he really enjoys his job. When we experienced a bad hotel and had to change in Tel Aviv, Walid was great. He assured us the company would reimburse us and that their first priority is to take care of customers. I will discuss the hotel in an email/further on this, was our only bad experience, but was quite bad, unfortunately. Hotels in Jordan and Jerusalem were great, and wadi rum was really great as well.

Tamara provided great service for the booking of our last minute trip.
Khalid was an amazing guide and took great care of us over the course of three days.

I want to say BIG Thank you to my wonderful agent Tamara, who I was happy to meet in Jordan, she did a excellent job to organize my trip. She was very welcoming and kind to me when we spoke in the office. I also want to say my special thank you to my guide in Petra, and my very big thank you to my guide and driver Bassam Helalat. Bassam is the best driver and wonderful knowledgeable person. With his help I was able to see and feel Jordan, meet amazing people and see unforgettable... read more

I want to say BIG Thank you to my wonderful agent Tamara, who I was happy to meet in Jordan, she did a excellent job to organize my trip. She was very welcoming and kind to me when we spoke in the office. I also want to say my special thank you to my guide in Petra, and my very big thank you to my guide and driver Bassam Helalat. Bassam is the best driver and wonderful knowledgeable person. With his help I was able to see and feel Jordan, meet amazing people and see unforgettable land-scarps. I miss you all, I miss Jordan very much. It was an honor to know you all. If I ever will have an opportunity to go to Jordan, I would be the happiest person in the world. My best regards to all team. Love you all.

We are back home after a great trip to Jordan, all thanks to Carmen. Carmen was always kind and quick in responding to our endless questions. She suggested an alternative itinerary to save some transfer time and it worked well for us. She was very accommodating to all our requests and changed the hotels to meet our requirements and budget. Our driver Audi was very cheerful, helpful and a kind person and we had a wonderful time with him. The whole itinerary was well planned, all the pickups... read more

We are back home after a great trip to Jordan, all thanks to Carmen. Carmen was always kind and quick in responding to our endless questions. She suggested an alternative itinerary to save some transfer time and it worked well for us. She was very accommodating to all our requests and changed the hotels to meet our requirements and budget. Our driver Audi was very cheerful, helpful and a kind person and we had a wonderful time with him. The whole itinerary was well planned, all the pickups and drops were on time and everything was perfect. We loved Jordan, the people and their hospitality. Altogether we had an amazing trip. We highly recommend Kimkim, Carmen and Audi. Thank you so much :)

Been there. Done that. Have the t-shirt to prove it.

That’s usually what people say when they have travelled to a place, or have completed a task.

Well two out of three ain’t bad, especially since buying t-shirts is not part of my aesthetic. LOL!

Instead, I’ll sit grinning madly with memories of the “been-there-done-that” when I flip through my passport, my gmail account or my phone photos.

Jordan was amazing. The people are amazing. The food is incredible. The history is epochtic. The... read more

Been there. Done that. Have the t-shirt to prove it.

That’s usually what people say when they have travelled to a place, or have completed a task.

Well two out of three ain’t bad, especially since buying t-shirts is not part of my aesthetic. LOL!

Instead, I’ll sit grinning madly with memories of the “been-there-done-that” when I flip through my passport, my gmail account or my phone photos.

Jordan was amazing. The people are amazing. The food is incredible. The history is epochtic. The landscape is jawdropping.

Ahmad was waiting to pick me up at the airport and from the-get proved to be the best companion for this five day trip that I could ever ask for. He was my driver, my dj, my translator, my dance partner, my diary, my sidekick, my smilemirror, my protector, my lunch partner, my tea connoisseur, my phototakeouter and the best tourguide that I’ve ever had on any of my travels.

On our many roads to cross journey, I was introduced to songs that I had never heard before! Music, dancing and laughter was our modus operandi. He even played an Arabic song that would become the songtrack of my trip – so much so that I made him stop the car so that I could get out and dance barefooted in the desert. I wish I remembered it now. He told me the name but I forgot. Needless to say I had F.U.N!

Unto Jordan.

I loved visiting Jordan. I loved it. It helped that I was riding a wave of happy. The visit to Jordan was the culmination of my one-a-year odyssey that I started in 2012, visiting one of the New Seven Wonders of the World every year. Jordan was the one that happened last and may arguably be the best visit for several personal reasons.

Considering its location, the country is pretty peaceful but mostly known for the ancient Nabataean city of Petra which was carved out of rock over 2000 years ago and is one of the Seven Wonders of the World.

The city is carved out of these massive towering boulders that occupy several complexes. There is one gate in and one gate out but you rarely ever repeat your steps; often every cornerturn yields a new and magnificent site. Its dramatic and astounding and the walls echo a remarkable history.

After you enter through the gate, you walk through what is called a Siq which highlights the way in which water was harvested and channeled throughout the city, the Siq opens you up to this massive monument called the Treasury. I got there at 7am, it was kinda cold, not many tourists were around, so I got to poke around, peep in, explore at leisure and have not too many people in my pictures. A few hours later, the place was crawling with tourists.

Then I took a different route to climb to the top of an adjacent mountain to see the Treasury from the top. After I dismounted one mountain, I began an epic journey of climbing 1000 steps to view the Monastery – the largest of Petra’s carved structures and an amazing monstrosity of a building. The symmetry of the structure built at a time when engineering was not what it is today, is a sight to behold and the views from on top of the mountain of the surrounding landscape were nothing short of amazing.

As I was making my way off of the mountain, possibly at the last one hundred steps, the sky got dark and it started to rain. I had my umbrella, so the torrential rain was hardly a challenge, but I got to see first-hand how the water is channeled through the gorges of Petra, and how the engineering actually worked. That in itself was an amazing sight. After a couple of minutes though, the water grew fierce. The guides started shouting “save yourself, run for your lives” as the water started swiftly collecting and gushing through the Siq. Not exactly what you want to hear on your travels! The Treasury was opened and tourists piled in as its higher ground provided security and shelter. Needless to say, no one died, the tourism authority trucked the tourists who were stuck far into Petra out. I walked out, but my sneakers never made the journey back. I lost them to Petra.

I called Ahmad to pick me up, I got home and changed and got to Petra Kitchen just in time for my culinary dinner tutorial on the food and delicacies of Jordan, myself and about 20 other persons cooked five courses and sat and ate them all. By the time I got home, I was spent but completely satisfied.

Over the next few days, I toured the enchanting desert landscape of Wadi Rum, where I camped out one night under the desert moon listening to a very silent night. I also visited little Petra, Shobak, the Dead Sea, Mt Nebo and Madaba. When I left Jordan, I felt such a connection with its people who at the drop, were less interested in me buying their wares, and were more intrigued to invite me for copious amounts of fragrant tea, have me sit with them as they tried to figure out from whence I came and laugh uproariously at their confusion of what the Caribbean is.

Jordan is a country of settlers and refugees in that many persons moved there from neighbouring states; and were forced to forge an identity out of a new landscape – possibly one of every three persons hail from a neighbouring country. Quite similar to what the Caribbean represents – it is a place that people make their own. I felt awed by the landscape which since biblical times had held such importance to the region and I felt moved by the culmination of my own insatiable desire to see the world as the world sees itself.

Oh, the joy of travel.

A friend recently reminded me of a response that I had given to the question of my travels, where is my favourite place in the world, and my response to him, is that I haven’t been there yet! That’s so me!

Now that the seven wonders are done, I need to see more. I need to travel even more. There is so much more to discover and so I wonder and I wander and I can’t wait to see where my wanderings take me to next!

My experience in Jordan would not have been what it was without my travel specialist, Carmen answering ALL my questions, working around my own plans etc., and just being accommodating! My driver, atef, was unbelievable. He was so gracious and kind and knew all the routes and gems of each place. My Bedouin guide, Ibrahim, who took us through Petra's backdoor to the monastery was wonderful. He was patient, helpful, and an overall great guide who showed us so many cool things along the way. From... read more

My experience in Jordan would not have been what it was without my travel specialist, Carmen answering ALL my questions, working around my own plans etc., and just being accommodating! My driver, atef, was unbelievable. He was so gracious and kind and knew all the routes and gems of each place. My Bedouin guide, Ibrahim, who took us through Petra's backdoor to the monastery was wonderful. He was patient, helpful, and an overall great guide who showed us so many cool things along the way. From jerash, to the sites in Amman, to the absolutely magestic Petra, my husband and I had an incredible time. Petra by night was also such a beautiful experience. And driving along the dead Sea was really beautiful. It was thanks to Carmen's expertise, I was able to pack so much into my trip. I highly recommend working with this team! It'll make your life and experience that much better!!!! Thank you Carmen!

We loved our trip to Jordan! We saw everything we wanted to see at our own pace. It was the perfect blend of rest, relaxation and activity, all thanks to Lena, our kimkim trip organizer and Wael, our tour guide and driver, Wael. Lena was professional, answered all our questions in a timely manner and planned an amazing trip for us. She worked with us as we requested for numerous adjustments and changed itineraries. Thank you Lena for your patience!
Wael showed great customer experience. Super... read more

We loved our trip to Jordan! We saw everything we wanted to see at our own pace. It was the perfect blend of rest, relaxation and activity, all thanks to Lena, our kimkim trip organizer and Wael, our tour guide and driver, Wael. Lena was professional, answered all our questions in a timely manner and planned an amazing trip for us. She worked with us as we requested for numerous adjustments and changed itineraries. Thank you Lena for your patience!
Wael showed great customer experience. Super friendly. Kept us safe. Gave us the appropriate warnings at certain sites. Highly knowledgeable of Jordan. Always prompt. Drove extremely well through the changing terrain and crazy traffic. Introduced us to delicious authentic Jordanian cuisine. We felt like we were on vacation throughout the whole trip. No stress at all, like our other trips. Would highly recommend this trip to anyone! Thank you kimkim, Lena, Wael and Jordan for give us an awesome vacation!

We were very happy with all of the arrangements made by Kimkim. Our drivers and guides, both city and hiking were excellent . They were warm and welcoming and all went beyond the call of duty making extra stops where they thought appropriate. We learnt a great deal about modern day Jordan from them . Of special note were Fahdi ( Abu Hamza), Fawaz and Bilal. The hike from Dana to Feynan and from Little Petra to Petra were especially memorable and we will treasure our memories of our stays at... read more

We were very happy with all of the arrangements made by Kimkim. Our drivers and guides, both city and hiking were excellent . They were warm and welcoming and all went beyond the call of duty making extra stops where they thought appropriate. We learnt a great deal about modern day Jordan from them . Of special note were Fahdi ( Abu Hamza), Fawaz and Bilal. The hike from Dana to Feynan and from Little Petra to Petra were especially memorable and we will treasure our memories of our stays at the Dana Guest House and the Feynan Ecolodge . The home hospitality meal was a great addition to the itinerary. Thank you Andy for always keeping us informed of pickups and arranging the last minute drive to Amman from Aqaba.

We could not have been more pleased with the overall tour! Our driver was absolutely amazing!!! The tour, guides and the hotels were also top notch. We would definitely book with this company again! Thank you so much!!

My trip to Jordan was everything and a bit more from what I have expected :)
Carmen has provided me with an amazing service from the beginning and she was great accommodating all the places I wanted to visit in only 5 days, thank you so much for that!
Amman was very interesting and I really enjoying walking around the Paris Circle and getting lost on Circles 1 and 2... also on day 2 going to Mount Nebo and Bethany beyond the Jordan was a great experience, and needless to say that a pit stop... read more

My trip to Jordan was everything and a bit more from what I have expected :)
Carmen has provided me with an amazing service from the beginning and she was great accommodating all the places I wanted to visit in only 5 days, thank you so much for that!
Amman was very interesting and I really enjoying walking around the Paris Circle and getting lost on Circles 1 and 2... also on day 2 going to Mount Nebo and Bethany beyond the Jordan was a great experience, and needless to say that a pit stop by the Dead Sea it's always a great idea ;-)
Qusai my driver was super nice and flexible and always making sure to make pit stops to get me black tea with sage, water, sweets and the best falafel that I have ever had in the middle of nowhere on my way to Fernan Ecolodge.
I always wanted to go to Petra and I can only say that it was amazing! I am happy I spent 1 and 1/2 day there as this gave me enough time to do the back trail to the Monastery the first afternoon and enjoy the Trail to High Place of Sacrifice ( 4.5 hours and lots of steps) and the some other interesting spots on the second day.
I have really enjoyed my stay at the Feynan Ecolodge and the night at Khaled's Camp in Wadi Rum, to be honest, I never thought I would have liked to be in the desert as much as I did... Khaled is amazing and he even managed to get me on the hot air balloon the next morning, although I forgot to tell Carmen that this is something that I wanted to do and they were super flexible helping me with the payment, as I did not have enough Jordanian Dinars with me. Shukran again Khaled and Qusai :-)
Last but not least l couldn't leave Jordan without enjoying a beautiful afternoon in Aqaba relaxing by the beach sipping cocktails on the Red Sea...
By now, I hope you will drop Carmen a message for your personalized trip and go enjoy the best of Jordan! I am already looking forward to go back...

Great support by Andy. Local guide, Waleed, had very in-depth knowledge and was able to show us exactly what we were looking for.

I'm the Head of Content at kimkim, and booked the first half of my recent trip to Jordan with Andy from Experience Jordan. A major goal of my trip was research for original article ideas, and my criteria was challenging. Andy did an amazing job of curating unique activities in Amman and throughout Northern Jordan that lived up to my "off the beaten path" standards.

Two favorite memories come to mind from my trip. I loved the hike that Andy arranged in the Ayoun area of Northern Jordan,... read more

I'm the Head of Content at kimkim, and booked the first half of my recent trip to Jordan with Andy from Experience Jordan. A major goal of my trip was research for original article ideas, and my criteria was challenging. Andy did an amazing job of curating unique activities in Amman and throughout Northern Jordan that lived up to my "off the beaten path" standards.

Two favorite memories come to mind from my trip. I loved the hike that Andy arranged in the Ayoun area of Northern Jordan, complete with a local guide and home-cooked Jordanian lunch. The day before my hike, the length of the hike had to be shortened significantly to accommodate a meeting I had later that afternoon. Andy was able to quickly make the change and worked with the hiking guide to find a shorter route that was still beautiful and enjoyable.

Andy also booked a tour of the winery facility at Eagle Distilleries, the oldest distillery in Jordan. It was so special to chat with the winery director, who was so passionate about his work, and to sample some of the best wines made in Jordan. These tours are now available to the public, and getting a sneak peek was a treat!

Thank you so much Andy for your incredible flexibility and responsiveness during my trip (and for making my border crossings from Israel so seamless)!!

I'm the Head of Content at kimkim, and booked part of my recent trip to Jordan with Carmen from In2Jordan. A major goal of my trip was research for original article ideas, and my criteria was pretty challenging. Carmen did an amazing job of curating interesting, unique, and immersive experiences that lived up to my "off the beaten path" standards.

One of my absolute favorite memories is from my time in Wadi Rum, the desert wilderness in southern Jordan. I was originally scheduled for an... read more

I'm the Head of Content at kimkim, and booked part of my recent trip to Jordan with Carmen from In2Jordan. A major goal of my trip was research for original article ideas, and my criteria was pretty challenging. Carmen did an amazing job of curating interesting, unique, and immersive experiences that lived up to my "off the beaten path" standards.

One of my absolute favorite memories is from my time in Wadi Rum, the desert wilderness in southern Jordan. I was originally scheduled for an overnight "digital detox" experience, complete with private yoga sessions and sleeping under the stars (no tent!) in the middle of the beautiful desert. Due to crazy weather and some other unavoidable circumstances, this had to be canceled day-of. Carmen immediately got to work finding alternate options for me, and managed to book one of the very highly coveted bubble tents at Wadi Rum Night Luxury Camp (see photo). This was unforgettable - I felt like I was waking up on Mars!

Thank you to Carmen for being reliable and available during my trip, and quickly coming to my rescue with a fantastic alternative to my original plan!

Everything on this trip was great except for the mishap with the Visa situation upon our arrival and the pick up from the airport. Also, our last hotel was changed and the hotel didn't have a double bed option in the non-smoking room. My roomate and i had to share a bed.

If I were to do this again,

I would want more information up front from the guide about what has been paid for already and what hasn't.

Wonderful country and nice people.
We enjoy a lot and our trip was a great experience.
Good organisation, maybe just one driver had been better as a new one every day !
Thank’s a lot !

I have been wanting to go to Jordan and have done a lot of research and comparison between different tour operators. I have also considered just renting a car and doing it on my own since I want the experience to be as intimate as possible and not be stuck with a big tour group. Thankfully, I came across Kimkim's 8 days Experience Jordan Tour which offered the type of itinerary I was looking for and also offered a fair price as a private tour. The communication platform of Kimkim worked... read more

I have been wanting to go to Jordan and have done a lot of research and comparison between different tour operators. I have also considered just renting a car and doing it on my own since I want the experience to be as intimate as possible and not be stuck with a big tour group. Thankfully, I came across Kimkim's 8 days Experience Jordan Tour which offered the type of itinerary I was looking for and also offered a fair price as a private tour. The communication platform of Kimkim worked great for our group and Andy Nurse, our tour specialist was able to answer all our questions and concerns on a timely manner. He was the one responsible to set up our tour and was very patient with all the changes and adjustments we made until the last minute. Joost Schreve and Alex Buri also came to our rescue to make sure our needs were attended to. They all worked well as a team.

There were 8 of us in our group and everyone came back home safely and full of amazing memories and adventures created during our tour of Jordan. We were also happy with our tour guide, Abdallah As'ad, who gave us an insight about Jordan's culture & history through out our tour. He was easy going, patient, knowledgable, accommodating and a great company to be with.

As far as the negative side, the only hiccup I have experienced was during our arrival at the airport. The 4 of us out of the 8 in the group arrived a day earlier at the airport. The representative who was supposed to meet us and process our visas failed to show up. It was late at night so we got a bit frantic not knowing if we were going to get picked up or not. We waited for about 20 minutes just incase they were running late before we decided that we needed to get a hold of somebody from the company. Fortunately, we were able to call the main office based out of California and with the time difference, the office was open at that time and that was when Alex Buri stepped in to help us out. He got a hold of Andy for us and got things straightened out from there. The airport representative never made it so we got instructed to buy our own visas which later got reimbursed by the company. It set us back almost an hour until we got picked up by our driver to take us to our hotel. The rest of our group who arrived the following day had no issues with their airport transport.

Overall, I recommend Kimkim and I would chose to book again with them for future travels.

BTW, since we arrived a day early, we were able to do an extra activity by having Kimkim arrange our R/T transfer to Wadi Mujib Resereve. We did the Siq trail Hike and I highly recommend this thrilling activity if you are looking for something different to do while in Amman. The book Lonely Planet quoted one of the reserve ranger describe this hike as "Petra with water".