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Kimkim Trip Reviews for Jordan

4.7
Based on 363 ratings
Read 363 verified reviews by travelers who booked their trip to Jordan on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Tour of Amman, Mount Nebo, Petra, Wadi Rum
Jordan | Dec 28 - Jan 4, 2017

J
Jenny R.
Australia | Reviewed on Jan 12, 2017

our guide Ali was excellent. He was very knowledgeable in all topics. We enjoyed his company immensely. Always helpful and accommodating.

Matt was very good advising us the best way to make the most of our time in Jordan

Local specialist: Matt Loveland
Petra | Photo taken by Jenny R
Jarash | Photo taken by Jenny R
Wadi Rum | Photo taken by Jenny R
Mt. Nebo | Photo taken by Jenny R
Amman | Photo taken by Jenny R
Amman | Photo taken by Jenny R
Matt
Matt Loveland
Local specialist in Jordan | Replied on Feb 09, 2017

I'm glad you had a good trip guys, and please that Jenny was able to experience of much of Jordan as possible.

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Jordan quick trip
Jordan | Dec 30 - Jan 1, 2017

R
Rob G.
Australia | Reviewed on Jan 03, 2017

Both our guide and driver were excellent. The major disappointment was the Al Capitan camp. The room lacked heating and the hot water was luke warm. We did not feel it was up to the standard we were expecting. I got a cold due to the coldness.

Local specialist: Matt Loveland
The treasury at Petra | Photo taken by Rob G
Matt
Matt Loveland
Local specialist in Jordan | Replied on Jan 08, 2017

Thanks Rob for the feedback. We're pleased you had a good trip. Due to it being peak season the regular camps we work with in Wadi Rum were fully booked, but normally captains camp is fine. None of the tents have heating, but normally there are extra blankets available, and guests generally sit by the fire in the evening before sleeping. This doesn't help you, but the other camps we prefer to book with do have electric blankets on the beds, which do help. I'm sorry you got a cold, I hope you feel better shortly.

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Petra/Wadi Rum tour
Jordan | Nov 22 - Nov 26, 2016

M
Michael C.
New York, NY | Reviewed on Dec 14, 2016
I really appreciate this service and the help Matt Loveland provided. A couple things could help improve the process. 1) This is the first time I tried kimkim, I really like the idea and hope to see it grow. It really lends it self to setting up last minute plans. So with that in mind, it did take a while (2 days) to get an initial response. We were just about to make other plans when we finally heard back. 2) Some kind of printable confirmation to show to people when we arrive... Read more

I really appreciate this service and the help Matt Loveland provided. A couple things could help improve the process.

1) This is the first time I tried kimkim, I really like the idea and hope to see it grow. It really lends it self to setting up last minute plans. So with that in mind, it did take a while (2 days) to get an initial response. We were just about to make other plans when we finally heard back.

2) Some kind of printable confirmation to show to people when we arrive at facilities/tours/etc. There were times when people had no idea who we were or how we booked, it was difficult to explain to them. In the end it worked out though.

See comments in first section

Local specialist: Matt Loveland
Matt
Matt Loveland
Local specialist in Jordan | Replied on Dec 14, 2016

Michael
Thanks for the comments. You were our first customer booked through KimKim, so we were still refining the communication process, so I apologise for the initial delay in responding. We have a printable handout you can use, and we will make it clearer to the suppliers about the booking process.

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