Kimkim Trip Reviews for Jordan
Classic Jordan
Jordan
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Apr 13 - Apr 19, 2017
Service was great, but the final information for arrival should have been sent through a couple of days earlier instead of me having to prompt the tour provider to send this through.
Dear Aditi,
Thank you for taking the time to give us your valuable feedback.
Your feedback is important to us. I do apologies for the delay in sending you the final contact details. We normally do send them much earlier, and yes the final information for the arrival should have been send earlier. I apologies, I overlooked to send them to you. My sincere apologies. We will work on our internal processes so this wont happen again.
Thank you again for taking the time to provide us with your feedback. We will use your feedback for future improvement.
Kindest regards,
Carina.
Petra Visit
Jordan
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Apr 2 - Apr 5, 2017
The guide that showed up was not the guide we arranged for. Our visit to Jaresh was not in our original schedule and we didn't talk about it.
As I said, Matt did not appear. No explanation was given
Top 10 Must-Do Activities While in Jordan
Jordan
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Apr 7 - Apr 14, 2017
Amazing! Well planned and amazing guide!
Dear Harry,
Thank you very much for such a wonderful appreciation towards our services for your trip during your visit in Jordan. we hope to serve you again for your next visit in near future.
Kindest regards,
Carina.
Jordan
Jordan
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Jan 11 - Jan 13, 2017
I'm pleased you enjoyed your trip, if only for a couple of days. I hope next time you can stay longer. Yes the hike or donkey ride up to the Monastery is a bit of an adventure, but worth the trip, as the Monastery is fantastic.
Tour of Amman, Mount Nebo, Petra, Wadi Rum
Jordan
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Dec 28 - Jan 4, 2017
our guide Ali was excellent. He was very knowledgeable in all topics. We enjoyed his company immensely. Always helpful and accommodating.
Matt was very good advising us the best way to make the most of our time in Jordan
I'm glad you had a good trip guys, and please that Jenny was able to experience of much of Jordan as possible.
Jordan quick trip
Jordan
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Dec 30 - Jan 1, 2017
Both our guide and driver were excellent. The major disappointment was the Al Capitan camp. The room lacked heating and the hot water was luke warm. We did not feel it was up to the standard we were expecting. I got a cold due to the coldness.
Thanks Rob for the feedback. We're pleased you had a good trip. Due to it being peak season the regular camps we work with in Wadi Rum were fully booked, but normally captains camp is fine. None of the tents have heating, but normally there are extra blankets available, and guests generally sit by the fire in the evening before sleeping. This doesn't help you, but the other camps we prefer to book with do have electric blankets on the beds, which do help. I'm sorry you got a cold, I hope you feel better shortly.
Petra/Wadi Rum tour
Jordan
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Nov 22 - Nov 26, 2016
Michael
Thanks for the comments. You were our first customer booked through KimKim, so we were still refining the communication process, so I apologise for the initial delay in responding. We have a printable handout you can use, and we will make it clearer to the suppliers about the booking process.