Kimkim Trip Reviews for Jordan

My trip to Jordan was everything and a bit more from what I have expected :)
Carmen has provided me with an amazing service from the beginning and she was great accommodating all the places I wanted to visit in only 5 days, thank you so much for that!
Amman was very interesting and I really enjoying walking around the Paris Circle and getting lost on Circles 1 and 2... also on day 2 going to Mount Nebo and Bethany beyond the Jordan was a great experience, and needless to say that a pit stop by the Dead Sea it's always a great idea ;-)
Qusai my driver was super nice and flexible and always making sure to make pit stops to get me black tea with sage, water, sweets and the best falafel that I have ever had in the middle of nowhere on my way to Fernan Ecolodge.
I always wanted to go to Petra and I can only say that it was amazing! I am happy I spent 1 and 1/2 day there as this gave me enough time to do the back trail to the Monastery the first afternoon and enjoy the Trail to High Place of Sacrifice ( 4.5 hours and lots of steps) and the some other interesting spots on the second day.
I have really enjoyed my stay at the Feynan Ecolodge and the night at Khaled's Camp in Wadi Rum, to be honest, I never thought I would have liked to be in the desert as much as I did... Khaled is amazing and he even managed to get me on the hot air balloon the next morning, although I forgot to tell Carmen that this is something that I wanted to do and they were super flexible helping me with the payment, as I did not have enough Jordanian Dinars with me. Shukran again Khaled and Qusai :-)
Last but not least l couldn't leave Jordan without enjoying a beautiful afternoon in Aqaba relaxing by the beach sipping cocktails on the Red Sea...
By now, I hope you will drop Carmen a message for your personalized trip and go enjoy the best of Jordan! I am already looking forward to go back...

Great support by Andy. Local guide, Waleed, had very in-depth knowledge and was able to show us exactly what we were looking for.

I'm the Head of Content at kimkim, and booked the first half of my recent trip to Jordan with Andy from Experience Jordan. A major goal of my trip was research for original article ideas, and my criteria was challenging. Andy did an amazing job of curating unique activities in Amman and throughout Northern Jordan that lived up to my "off the beaten path" standards.

Two favorite memories come to mind from my trip. I loved the hike that Andy arranged in the Ayoun area of Northern Jordan, complete with a local guide and home-cooked Jordanian lunch. The day before my hike, the length of the hike had to be shortened significantly to accommodate a meeting I had later that afternoon. Andy was able to quickly make the change and worked with the hiking guide to find a shorter route that was still beautiful and enjoyable.

Andy also booked a tour of the winery facility at Eagle Distilleries, the oldest distillery in Jordan. It was so special to chat with the winery director, who was so passionate about his work, and to sample some of the best wines made in Jordan. These tours are now available to the public, and getting a sneak peek was a treat!

Thank you so much Andy for your incredible flexibility and responsiveness during my trip (and for making my border crossings from Israel so seamless)!!

I'm the Head of Content at kimkim, and booked part of my recent trip to Jordan with Carmen from In2Jordan. A major goal of my trip was research for original article ideas, and my criteria was pretty challenging. Carmen did an amazing job of curating interesting, unique, and immersive experiences that lived up to my "off the beaten path" standards.

One of my absolute favorite memories is from my time in Wadi Rum, the desert wilderness in southern Jordan. I was originally scheduled for an overnight "digital detox" experience, complete with private yoga sessions and sleeping under the stars (no tent!) in the middle of the beautiful desert. Due to crazy weather and some other unavoidable circumstances, this had to be canceled day-of. Carmen immediately got to work finding alternate options for me, and managed to book one of the very highly coveted bubble tents at Wadi Rum Night Luxury Camp (see photo). This was unforgettable - I felt like I was waking up on Mars!

Thank you to Carmen for being reliable and available during my trip, and quickly coming to my rescue with a fantastic alternative to my original plan!

Everything on this trip was great except for the mishap with the Visa situation upon our arrival and the pick up from the airport. Also, our last hotel was changed and the hotel didn't have a double bed option in the non-smoking room. My roomate and i had to share a bed.

If I were to do this again,

I would want more information up front from the guide about what has been paid for already and what hasn't.

Wonderful country and nice people.
We enjoy a lot and our trip was a great experience.
Good organisation, maybe just one driver had been better as a new one every day !
Thank’s a lot !

I have been wanting to go to Jordan and have done a lot of research and comparison between different tour operators. I have also considered just renting a car and doing it on my own since I want the experience to be as intimate as possible and not be stuck with a big tour group. Thankfully, I came across Kimkim's 8 days Experience Jordan Tour which offered the type of itinerary I was looking for and also offered a fair price as a private tour. The communication platform of Kimkim worked great for our group and Andy Nurse, our tour specialist was able to answer all our questions and concerns on a timely manner. He was the one responsible to set up our tour and was very patient with all the changes and adjustments we made until the last minute. Joost Schreve and Alex Buri also came to our rescue to make sure our needs were attended to. They all worked well as a team.

There were 8 of us in our group and everyone came back home safely and full of amazing memories and adventures created during our tour of Jordan. We were also happy with our tour guide, Abdallah As'ad, who gave us an insight about Jordan's culture & history through out our tour. He was easy going, patient, knowledgable, accommodating and a great company to be with.

As far as the negative side, the only hiccup I have experienced was during our arrival at the airport. The 4 of us out of the 8 in the group arrived a day earlier at the airport. The representative who was supposed to meet us and process our visas failed to show up. It was late at night so we got a bit frantic not knowing if we were going to get picked up or not. We waited for about 20 minutes just incase they were running late before we decided that we needed to get a hold of somebody from the company. Fortunately, we were able to call the main office based out of California and with the time difference, the office was open at that time and that was when Alex Buri stepped in to help us out. He got a hold of Andy for us and got things straightened out from there. The airport representative never made it so we got instructed to buy our own visas which later got reimbursed by the company. It set us back almost an hour until we got picked up by our driver to take us to our hotel. The rest of our group who arrived the following day had no issues with their airport transport.

Overall, I recommend Kimkim and I would chose to book again with them for future travels.

BTW, since we arrived a day early, we were able to do an extra activity by having Kimkim arrange our R/T transfer to Wadi Mujib Resereve. We did the Siq trail Hike and I highly recommend this thrilling activity if you are looking for something different to do while in Amman. The book Lonely Planet quoted one of the reserve ranger describe this hike as "Petra with water".

Our trip to Jordan was great. Lena created a perfect itinerary for us and she included in it everything we wanted. Even if we changed our requirements a lot of times and we booked our trip at the very last minute, Lena was very patient, responsive and understanding.

We didn't have any problems. and our driver was very funny, professional and friendly. The price was very good as well. Highly recommended!

The only thing that I would change is the 4-hour 4x4 Jeep Tour that we had in the desert. We really enjoyed that tour, but the car was not even close to a Jeep. It was an old vintage car, which caused us some headache.

There were a few bumps along the road with the reservations and requests for activities that didn't go through e.g. we were placed into a different hotel than the one we had requested and weren't notified; we only found out when we got to the hotel and had to call Andy ourselves. Granted, the hotel was a much nicer one than he one we had requested but "I changed the booking I just didn't tell you" isn't what passes for an apology or a suitable notification.
For the dive in the Red Sea, we asked for 2 dives and we paid for the 2 dived each but when we got onto the boat we were told that we were only to do 1 dive because thats what they were notified.

Our freelance tour guide, Walid, along with the bus driver who was provided by the Agency helped a lot in getting us around and giving us information and knowledge on the places we were to, and gave us insider trips to get us the best deals.

However, I think we could've done without the bus driver smoking on the bus every time we got off. It was nauseating every time we came back onto the bus.

Ultimately, it was an amazing experience visiting that part of the world for the very first time, it wouldn't be an adventure if we didn't have any obstacles.

Our group had an amazing time in Jordan! Despite some minor miscommunication at the beginning of our trip with Andy, our local specialist, about some accommodation details, it was overall a pretty smooth experience and he was able to help us with the problems we had. We very much enjoyed our time with our local guide, Waleed, who was very accommodating and had ample knowledge about Jordan's history and traditions, all of which we very much enjoyed hearing about.

We spent a total of 5 days there and we felt that was enough to see everything without having to rush, although more time to relax at the Dead Sea at the end of our trip could have been the cherry on top. Petra is truly a world wonder and we spent about 7 hours exploring, which for the average traveler, I think is plenty of time. But, if you are very interested in ancient history and want to do more of the hiking trails, perhaps an extra day in Petra would be good. I wouldn't necessarily recommend the Petra by Night experience because it is quite a long walk and you don't get to see much in the dark -- but it might be worth it to some people. We also went to Aqaba, which is worth a boat trip if you are into snorkeling/scuba diving but otherwise, there isn't much to do in the city. Wadi Rum is also a very cool spot, but if you stay at one of the campsites, I would recommend trying to get there a bit on the earlier side to explore the grounds -- but that and the desert jeep tour warrants about a full day at most.

The meet-and-assist step at the airport both upon our arrival and departure was highly convenient, although it would have perhaps been useful to know what to expect about the visa process prior to our arrival.

The only downside was our bus. The driver was very nice but he had the habit of smoking in the car (albeit, when we were not there) which made long bus rides very uncomfortable because of the smell. The driving was sometimes erratic but I think that can be partially attributed to the slightly bumpy roads!

The trip was simply amazing.. The online scheduling department, the driver and the guide were all top notch. I could not have hoped for a better experience. Honestly, what a great country, experience and team that are at Kimkim... Thank you to all of you for all of your effort.

Our trip to Jordan was just as expected. We were met at every stop exactly on time. The guides and drivers spoke english well enough to explain our needs and to hold an enjoyable conversation on some long drives. The cars used were new and comfortable. The hotels, camp, and spa were excellent with the exception of occasionally poor hot water for showers. We had a great time and felt safe and well cared for throughout our tip. I would suggest that the company issue a list of contact numbers when they send out the written itinerary before the trip.

The trip was very well organized. The whole process of communication with Raisa and payment process before the trip was very easy. Raisa picked the best itinerary for our short four days stay in Jordan. Our guides were very professional and knowledgeable. Drivers were very polite and courteous. Hotels and bedouin camp which Raisa picked for us were very good, provided great service.

Overall Andy and our the local guide and driver were excellent. They were responsive and designed a bespoke trip for us , managed all the logistics well and really knew Jordan.

Our Jordan trip for 8 days covering Amman, Jerash, Mount Nebo, Petra,Wadi Rum, Aquaba and Dead Sea has been excellent. The trip was well organised by Andy Nurse and we had hassle free trip with the driver and car provided to us. The driver Khalid Hdaib was great , friendly and always ready to help.
The whole package organised by Andy Nurse was good value for money.

The trip was amazing. Carmen did a great job planning the excursion, she was always available to answer any questions or make last minute accommodations.
Akram was our guide for most of the trip. He was knowledgeable about all the sites we travelled to. Gave us lots of free time to explore. His english is impeccable but most impressive was his driving skills. Couldn't ask for a better guide.
Petra was unbelievable. We were there for 2 nights and 1 full day. If you like hiking I would recommend 2 to 3 days there. A lot more to see then just the treasury.
Overall the trip was 5 stars

I booked this trip as a surprise for my husbands 40th birthday. Carmen was amazing in putting the itinerary together and answering all of my many questions, no question to stupid, ensuring it was a birthday to remember!
From Jerash to the Dead Sea we saw so many amazing sites with our driver Bashar nothing was any trouble!
For the birthday day itself we went to Petra which no words can describe it’s beauty and wonder! Followed by a night under the stars at Wadi Rum.
Even on returning home Carmen and her KimKim team have been amazing as I left my Bose headphones in the car transfer to the airport!!! Carmen had tracked them down and sent them home to me.
First time using KimKim and I’m sure not the last! Fantastic service from everyone!!

We just returned from our Petra/Wadi Rum trip and it was an outstanding experience. The entire 4 days were great - filled with many new tastes, mind-blowing sites, and relaxation. Working with Carmen was smooth and easy. Our driver - Mohammad Karajeh - went out of his way offering guidance, coffees, tastes of native foods, etc. He really added touches that made our trip so memorable. My only suggestion might be to offer a range for the tent stay in Wadi Rum...I believe we might have chosen a place that had hot water. (The place was stunning and this is a minor issue). Last piece of advice: stay 2 days in Petra and 2 in Wadi Rum - so much to take in, so much to see!

The trip planning had up and downs with regard to hotels. Carmen suggested the Movenpick as a 5 star option, but I had already seen that rooms were not available. She then came back with news that rooms were not available and suggested the option of the Hyatt Zamman as a 5 star option. Turns out it was not even a part of the Hyatt chain but just a local hotel claiming to be 5 star but certainly not of international standard. I had to demand WiFi in the room ( arranged finally after being told that WiFi was only in community areas).
The driver and car assigned were good (once one got accustomed to the strong cigarette smell).