Simon Hardy

Our trip was Amazing! Simon was so responsive, both before AND during our trip. I've traveled a lot but never used a travel agent before and what a difference it makes! Thanks to Simon, KimKim, and the So Provence! So Alps! team, we enjoyed sights and experiences we would not have planned ourselves. All of our guides were very knowledgeable and experienced. We had a great trip.

I enjoyed the trip and tours arranged by kimkim. The hotels and guides were good with 2 exceptions - described below. I did not interact much with Simon so cannot provide comments on his service.
There are 2 things that were of poor quality however:
1. The hotel in Aux-du-Provence was not good quality. I also had a safety issue there, in that someone I did not know, tried to come into my room late at night. Also, my bathroom smelled bad and my refrigerator did not work. I would not stay at... read more

I enjoyed the trip and tours arranged by kimkim. The hotels and guides were good with 2 exceptions - described below. I did not interact much with Simon so cannot provide comments on his service.
There are 2 things that were of poor quality however:
1. The hotel in Aux-du-Provence was not good quality. I also had a safety issue there, in that someone I did not know, tried to come into my room late at night. Also, my bathroom smelled bad and my refrigerator did not work. I would not stay at this hotel again.
2. The guide who took us to Monaco was not good. She was more focused on her personal activities and plans for later in the day. She provided minimal information on what we were seeing. She dropped us off and never accompanied us to any spots we visited along the way. She operated more as a driver than a guide. I don't feel we got what we paid kimkim, for this person's services.

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie... read more

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie did everything they could to service our group. We had a great time in Provence for the most part. The dinner we had the first night was delicious and I highly recommend the food tour/ cooking class we did with Mathilde. The wineries were less than pleasing and did not meet my expectations in terms of ambiance at the facilities. The wineries did not seem they were ready for visitors or meant for visitors. Maybe my comparison is to California wineries so there is a mismatch.

Overall, glad we went, we had a great time but I might go another route in the future due to my own personal reasons. More clarity around the cost breakdown would help the comfort level when booking for sure. The unknown makes it feel uncomfortable and I expect that we are paying a higher premium for the service but getting a rough idea would help.

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we... read more

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we always had a van with room to spare.
With regards to the winery, we weren’t very impressed. I am not sure if this is because our expectations were different from how wine tours are run in the Provence area, or if it was not planned properly. Our tour guide Stefan, was very pleasant and knowledgeable and was not the reason for our underwhelming experience. However, we are used to wineries that provide an experience of family history, a comfortable setting to sit, and food pairing (small bites) that pair well with wine tastings. This is not what we experienced, which made this tour somewhat lackluster to say the least. It may be a good idea for KimKim to provide specific overview of wine tours so as not to disappoint future customers.
I would definitely recommend kimkim and their services to others. We had some truly unforgettable moments. Cheers!

This trip was perfection. Our local specialist Simon planned it seamlessly. Each leg of the trip was different and special. The location of the Lyon hotel and the gourmet walking tour and winery trip with Tasty Lyon was great too.
Domaine Capelongue was stunning and a great location to visit all the small towns around.
Our favourite by far was Caroline’s beautiful B&B Villa Astoria. She was a great host and her help Sylvie is very sweet. The location, views and house are perfection .
Thank you to Simon again for the great planning, communication and making our holiday a Dream!

Overall itinerary was well planned and hotel selection was superb with good location and services except for the following :

1) Hotel Splendid Nice, who did the dinner booking for us, failed to inform us of the change in restaurant. We had a nasty shock when we went to the given restaurant and found it to be empty of furniture. The alternative restaurant we managed to locate was poor with meat dishes.

2) Hotel in Forcalquier is an excellent resort hotel, but is located 2 km from town.... read more

Overall itinerary was well planned and hotel selection was superb with good location and services except for the following :

1) Hotel Splendid Nice, who did the dinner booking for us, failed to inform us of the change in restaurant. We had a nasty shock when we went to the given restaurant and found it to be empty of furniture. The alternative restaurant we managed to locate was poor with meat dishes.

2) Hotel in Forcalquier is an excellent resort hotel, but is located 2 km from town. Taxis service was hard to come by and under the terrible heat wave, we were thankful that the hotel get their staff to send us to town and later, after much frustration in trying to get taxis, arranged for their staff to bring us back to the resort.

Marion, the local guide in Nice for the gourmet walk about was very friendly and gave us plenty of information about Nice. Marc who brought us to Monaco was a responsible guide. The Aix walking tour guide, Arthur, was very helpful and gave insights of Aix En Provence, Remy, our guide from Aix to Marseille is a cheerful and caring guide that provide plenty of information about the places we visit.

Overall Simon has done a good job in arranging this tour. It would be better if we can have a communication link such as what's app established before the tour start. We were on our own on first night when we found the restaurant we were supposed to have dinner was closed, and we didn't know then it was the hotel who arranged it. My attempt to reach Simon by phone went straight to voicemail.

This was the perfect travel experience and one that my wife and I will remember for a lifetime.

The accommodations that were booked for us in every town were in a beautiful setting, always very comfortable and with an extraordinary staff. We were especially impressed with our room in Sault maintained by Kevin. Not only was it in a beautiful valley each and every space was perfectly furnished. Dominique who was our host outside of Roussillon was very helpful and took great pains to make us... read more

This was the perfect travel experience and one that my wife and I will remember for a lifetime.

The accommodations that were booked for us in every town were in a beautiful setting, always very comfortable and with an extraordinary staff. We were especially impressed with our room in Sault maintained by Kevin. Not only was it in a beautiful valley each and every space was perfectly furnished. Dominique who was our host outside of Roussillon was very helpful and took great pains to make us feel welcome and comfortable. Our hotel in Vaison-la-Romaine “Hostellerie Le Befroi” had one of the greatest meals we ate in all of France.

The food was also of the highest quality. Each location that was booked was very accommodating and the meals were delicious.

The travel book provided to us was very accurate and provided a great guide to this long journey. We never once felt lost or out of place as the directions were so clear throughout.

The equipment was of the highest quality. The EBikes provided by Sun EBike and our specialist Estelle was fabulous. Estelle also gave us a great tip about a professional bike race that was happening so we could be prepared in our route. We were given panniers that were large enough to fit all of our gear and still have space. The GPS provided to us had pre loaded maps for every day and was very clear and kept us on route.

The greatest part of this trip was the journey itself. Every hill and valley we rolled through was more beautiful than the next and we could not imagine having had a better experience.

Thank you to Simon and So Provence So Alps for this vacation that will live with us always.

I thought the hotels and guides were great. The first two nights in Aix Provence were the best as far as service and hotels go. This small hotel provided great service and an excellent room. The cooking school was enjoyable with a trip to the market and then a quick wine tasting before the class. The food proved amazing and the event filled the day. Don't suggest having any more meals that day. The hotel in Arles was quite beautiful. It was a treat to stay there. The wine trip the... read more

I thought the hotels and guides were great. The first two nights in Aix Provence were the best as far as service and hotels go. This small hotel provided great service and an excellent room. The cooking school was enjoyable with a trip to the market and then a quick wine tasting before the class. The food proved amazing and the event filled the day. Don't suggest having any more meals that day. The hotel in Arles was quite beautiful. It was a treat to stay there. The wine trip the next day was the highlight of our stay in Provence. Eric the wine tour guide was excellent. The private tours were wonderful and the places were beautiful. I would highly recommend him to anyone. Our hotel in Avignon was nice but not exceptional. It was located in a great place and they gave us a nice room with a deck overlooking the city. We enjoyed our touring around the area by rental car and managed to fill the day with the high-points of the region. All and all the package proved very good. I would highly recommend Simon. He was able to readjust our schedule due to a flight cancellation that eliminated our first day. Simon's rescheduling enable us to almost recapture the elements of the lost first day. The only item that was a bit negative was the cost of the private transport in Provence. Our driver, while very nice charged much more than estimated in our itinerary. But that didn't diminish the excellent services and information provided and the great assistance Simon provided for us. Many thanks to Simon.

Estelle from sun e bikes was great and very helpful. The staff at the restaurants: Fort in Marseille, La Fourchette in Avignon were very pleasant and good experiences. Heily Lucullus in Avignon was very good and our owner/hostess was very nice. Eating dinner outside at Les Fin Roches in CDP had excellent ambiance. CDP itself was just OK. Sylvie at La Nerth gave a great tour although a little rushed since we were a little late. But she spent a lot of time with us in the the tasting... read more

Estelle from sun e bikes was great and very helpful. The staff at the restaurants: Fort in Marseille, La Fourchette in Avignon were very pleasant and good experiences. Heily Lucullus in Avignon was very good and our owner/hostess was very nice. Eating dinner outside at Les Fin Roches in CDP had excellent ambiance. CDP itself was just OK. Sylvie at La Nerth gave a great tour although a little rushed since we were a little late. But she spent a lot of time with us in the the tasting room and it was very memorable. Very attractive woman by the way. ;) . Before we got to La Nerth, we stopped at Mont Redon winery. Very friendly staff and a beautiful place. I recommend that as a stopover. Domaine de Manville was an excellent experience. The staff was excellent and we were treated very well by everyone that we interacted with, excepting the misunderstanding at the proshop.

Our Trip to Provence and The French Riveria was great. Alex our guide and driver was fantastic. Very professional but friendly, excellent driver, so knowledgeable on the history and geography of the area and very flexible when we had requests for small variations. Our hotel accommodations were all very good - the last one - Hotel La Perouse was fabulous - great way to end our holiday. Regarding the activities we partook in - we all thought the hike in Calanques National Park was great but in... read more

Our Trip to Provence and The French Riveria was great. Alex our guide and driver was fantastic. Very professional but friendly, excellent driver, so knowledgeable on the history and geography of the area and very flexible when we had requests for small variations. Our hotel accommodations were all very good - the last one - Hotel La Perouse was fabulous - great way to end our holiday. Regarding the activities we partook in - we all thought the hike in Calanques National Park was great but in some places a little slippery - not recommended for people who aren't steady on their feet or are not wearing appropriate footwear - or elderly.

We all loved our day in the Luberon visiting Gordes and Roussillon .
St Tropez was also well liked - some good shopping.
Our excursion to Grasse and our workshop at the perfume House of Galimord was probably one of our most memorable experiences - wasn't sure how the interested the guys would be but we all thoroughly ended it.
Monaco and Eze were also beautiful and very enjoyable.

Gourmet walking tour in Nice was good - Marion was lovely and very knowledgeable but a little disorganized and it was hard for everyone to hear her - concept was good and she showed us some great hidden foodie spots - would be a good tour to do the you first arrived in Nice so you could you this information to your advantage to close where to dine.

The wine tasting at Domaine du Clos des Roses was disappointing - we all thought it would have been better to stay in St Tropez - afternoon was a waste -No tour - tasted 2 wines - not worth it.

In all - we were very satisfied with the itinerary except for the wine tasting - perhaps next time we would allow 1 day extra in each location for shopping and wandering the town at our own leisure or enjoying the facilities of the hotels

The two days of hiking in the "Vallee des Merveilles" was wonderful with Damien. He was very considerate, interesting and fun. The tour was exactly what I was hoping. Sometime in the future, I would love to plan another but longer hike through that part of France.

The tour of Nice was good. Our guide knew the information and presented it well. Our only problem was that she talks too long with a very fast loud voice. Sometimes she talked so quickly that we could not follow her strain of... read more

The two days of hiking in the "Vallee des Merveilles" was wonderful with Damien. He was very considerate, interesting and fun. The tour was exactly what I was hoping. Sometime in the future, I would love to plan another but longer hike through that part of France.

The tour of Nice was good. Our guide knew the information and presented it well. Our only problem was that she talks too long with a very fast loud voice. Sometimes she talked so quickly that we could not follow her strain of thought.

Simon, thank you for putting together a great 3 day tour of southern France. Hopefully there are other opportunities to give you a call.
Thanks again
Sheila

Simon was very helpful to meet with me pre trip and make sure I understood where I was supposed to be each day. The hotels and restaurants that he selected were fantastic. I especially loved Danielle at the wine b and b. The wine experience was fantastic. Sun E bikes made the trip pretty tough. While I am certain they had the best of intentions, the person who drops off the bike needs to be trained on how to set the GPS up for success. I asked immediately how to zoom in and he wasn't able to... read more

Simon was very helpful to meet with me pre trip and make sure I understood where I was supposed to be each day. The hotels and restaurants that he selected were fantastic. I especially loved Danielle at the wine b and b. The wine experience was fantastic. Sun E bikes made the trip pretty tough. While I am certain they had the best of intentions, the person who drops off the bike needs to be trained on how to set the GPS up for success. I asked immediately how to zoom in and he wasn't able to make that happen so that I could see the roads. With in 10 minutes I was lost and when I called no one answered. I should have left a message and didn't. The rest of the day was a mess as I was continuously lost. My road book pages weren't numbered and got out of order. Even if they hadn't, once you are lost I am not sure they would have helped. The bike specialist did try to meet me at the wine tasting. he was correct that the gps was working (as in pointing the right direction and having signal, it just wasn't set up to zoom in and see roads) He was still unable to fix this but brought me paper maps. Since I couldn't sleep because I was worrying so much about my next day, I was able to change the setting myself. I'm not sure why that couldn't have been done right away, it would have saved a lot of frustration for everyone. I did appreciate the pickup on the second day when I couldn't go further after riding in rain and a thunderstorm. One thing that would have been helpful to know as well in St Remy is that according to my hotel concierge, taxi's need 2 days in advance reservation to make the 20 minute drive to the train station. I almost missed my train back to Paris due to this. Since the rating asks to describe Simon, I don't think it is fair to rate him based on Sun E bikes failure to set up the gps, overall, I would unfortunately rate the trip as a whole lower as it was really stressful.

We are a family of 4 who travelled to Provence in July 2018. Our children are aged 4 and 6. All our accommodation was superb and the guided tours excellent. The tour of the calenques with skipper Laurence was one of the most unique and memorable experiences of our travels so far - we traveled quickly to some magnificent swimming locations and saw a really different side of Marseille.

The tour of an Olive mill was delicious and fascinating. The family were really welcoming and involved the... read more

We are a family of 4 who travelled to Provence in July 2018. Our children are aged 4 and 6. All our accommodation was superb and the guided tours excellent. The tour of the calenques with skipper Laurence was one of the most unique and memorable experiences of our travels so far - we traveled quickly to some magnificent swimming locations and saw a really different side of Marseille.

The tour of an Olive mill was delicious and fascinating. The family were really welcoming and involved the children in cooking and touring.

The children also had an amazing time on Olivier’s carriage ride - what a great way to tour the countryside!

We would definitely engage Simon Hardy and KimKim again for our next holiday. Many thanks.

What an incredible journey! Merci merci merci Simon for a well thought out itinerary and the amazing guides that were assigned to take us to all those beautiful places. Having a private guide made all the difference because we were able to see even more than what was on our agenda Alex and Natalie were incredibly knowledgeable and so nice! Our hotels were fantastic! Located close to everything. The one in Marseille was amazing located right across from the Old Port and just around the corner... read more

What an incredible journey! Merci merci merci Simon for a well thought out itinerary and the amazing guides that were assigned to take us to all those beautiful places. Having a private guide made all the difference because we were able to see even more than what was on our agenda Alex and Natalie were incredibly knowledgeable and so nice! Our hotels were fantastic! Located close to everything. The one in Marseille was amazing located right across from the Old Port and just around the corner from Lafayette Gallery for great shopping. We are so grateful to have visited your beautiful country.... ours seems so boring in comparison 😉. Canada is a wonderful place to live but there’s no comparison when it comes to the History, Architecture, Culture & let’s not forget the food!!! I bought the best Macarons ever in Nice ... they are my favourite! So on that note I will say thank you again and I will be sure to post a comment on the trip advisor regarding our experience with your company. We truly made the right choice and so grateful for all that you did for us!

Merci!🙏🏻 Vive La France!!🇫🇷🇫🇷🇫🇷🇫🇷🇫🇷

We enjoyed the whole experience.
The itinerary was meticulously planned, the guides were very professional , yet friendly and helpful, the vehicles comfortable and the small groups made interaction and time management easy.
One of my most memorable experiences was the Gallimard perfumery - I enjoyed making my own perfume!
My husband greatly enjoyed the trip to Monaco and Monte Carlo.
On the whole, a fabulous trip!

I had a wonderful experience working with kimkim to arrange for private vans and guides to villages in Provence for a group of university students. When we were in Barcelona we were affected by the train strike in France, and our train was cancelled...which left us (a group of 16) stranded and unable to get to our hotel in Avignon. Out of desperation, I contacted Simon, who was my kimkim contact based in Marseille and he took time on a Saturday (holiday weekend) to make calls for me and... read more

I had a wonderful experience working with kimkim to arrange for private vans and guides to villages in Provence for a group of university students. When we were in Barcelona we were affected by the train strike in France, and our train was cancelled...which left us (a group of 16) stranded and unable to get to our hotel in Avignon. Out of desperation, I contacted Simon, who was my kimkim contact based in Marseille and he took time on a Saturday (holiday weekend) to make calls for me and arrange for a private coach transfer for our group. He saved us!!! He even followed up afterwards to see if we made it to our destination. I can’t say enough great things about the service and extent Simon went to, on his own personal time, to help us out when we were in a bind. Thank you, Simon!!!

Simon helped make our vacation effortless. He stayed in constant communication during the planning stages with great suggestions and coordinated our pick up from the train station.
He even left his cell number in case I had questions while on our trip.
Our guide, Alex, was amazing. He was so knowledgeable on various subjects and made our tours
Delightful. He was punctual as well, which we appreciated being in Provence a short time.
I highly recommend the kimkim team!
Laura