Galakiwi

Lenin and Mauro (our other guide) were both very knowledgeable about the native tribes, culture and history of Ecuador in general.
And they both had detailed knowledge of the specific places we visited … being Otavalo, Quito, the Avenue of the Volcanoes, Baños, Alausí and Cuenca.
Both spoke excellent English.
Lenin was particularly good when it came to knowing when to have a break, etc or comfort stop.
Overall the trip was a memorable experience and we would recommend KimKim.

Suggested considerations/changes …
- Do not use the hotel we stayed at in Baños again (no hot water, mould on the bathroom ceiling, no power to the room until sunset);
- Given the state of some of the roads we travelled on around Cotopaxi we feel that you need to provide a vehicle with better suspension … something like a 4 wheel drive;
- Mauro was working to his schedule … and we understand the need for a schedule … but we would have liked to be offered some flexibility.

We really enjoyed the whole trip. We found it was well planned. It ran very smoothly in terms of logistics. We particularly liked the itinerary and the scope of activities were simply great. All three islands are a delight. The food provided was, overall, extremely good. Zambo was very attentive and responsive.

The only recommendation we can give from our experience is related to the opportunity to have a dive. Unfortunately, the dive operation was not able to provide daily insurance cover, something is commonly available in diving operations around the world in our experience. The expectation was that we would have already taken dive insurance before we arrived. As a result the only choice was to dive without insurance which we opted not to. We would advise Kim Kim to make their clients aware in advance that if they may wish to dive they must arrange their own insurance in advance. Or better still, Kim Kim partners with a diving operation able to provide daily insurance cover.

Saying that, this did not detract from our full enjoyment over snorkelling ar kicker rock.

Overall, we would recommend this trip to our friends.
Patricia & Martin