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Tangol Tours

We are an incoming tour operator based in Buenos Aires (Argentina) with more than 15 years of experience in providing tailor-made tours around Argentina and neighboring countries to travelers from all around the world.

We are really committed to developing, operating and marketing tourism in a sustainable way; that is, every form of tourism which can contribute positively to the natural and cultural environment, generating benefits for the host communities, and which do not put at risk the future livelihood of them. This is why we have achieved the "Gestion Ambiental" certification granted by the Buenos Aires City Government, the first step of one of our main policies.

Our main office in San Telmo (Buenos Aires) is open 7 days a week, and we also provide a 24hs cell-phone contact for out-of-the-office hours, in order to assist our travelers at any time whenever needed. Our friendly and multilingual staff is committed to make your trip a really unforgettable and pleasant experience, by providing you a very high-quality service during the whole process.

We will be very glad to design your trip all together!
We look forward to hearing from you.

Tangol Tours is part of the following groups: Argentina Travel Agents, Brazil Travel Agents, Chile Travel Agents

Featured trips & expertise

Cerro de los Siete Colores, Purmamarca
Nature & Culture in Northern Argentina: Buenos Aires, Puerto Iguazú, Salta, Cafayate, & Purmamarca - 15 Days

From thundering waterfalls to multicolored mountains, the geography of northern Argentina is as impressive as it gets. With this 15-day itinerary, witness unforgettable sights like Iguazú Falls in Misiones and the Cerro de los Siete Colores in Jujuy. At the same time, learn about the history and culture of northern Argentina, from the Inca who called the region home to the Argentine revolutionaries that won independence from Spain.

Mendoza framed by the Andes
Explore Argentina From North to South - 14 Days

While many itineraries through the vast country of Argentina focus on highlights of the north or south, this exciting 14-day adventure takes you to both! You'll start with sightseeing in the capital city of Buenos Aires, then catch a flight to Puerto Iguazú for a full day of hiking around the magnificent Iguazú Falls. Transfer to the famous wine region of Mendoza next, where you'll tour wineries and take a cooking class. Spend a few days exploring the indigenous history and otherworldly landscapes around Salta and Jujuy before heading south to Patagonia for glacier treks and unforgettable mountain hikes around El Calafate and El Chaltén.

Corcovado Hill in Rio de Janeiro
Highlights of Argentina & Rio de Janeiro - 12 Days

This exciting 12-day itinerary combines the best culture and scenery in Argentina and Brazil for a real South American adventure. After a taste of Buenos Aires with a tour and tango performance, you'll fly south to Patagonia to experience massive glaciers. Then, fly to the Brazilian border to hike around hundreds of waterfalls before finishing in Rio de Janeiro for its iconic views and nearby tropical islands.

Patagonia's Tierra del Fuego National Park
Patagonia & Iguazú Falls - 13 Days

This adventurous 13-day itinerary combines Argentina's most spectacular scenery in the far north and south. After getting to know Buenos Aires with a local guide, you’ll head to the Brazilian border to hike around hundreds of waterfalls. Then, fly to Patagonia where you'll get up close to glaciers and partake in a range of outdoor activities. Finish back in the capital for a tango dance and hands-on culinary experience.

Colorful desert landscapes outside of Salta
Classic Argentina: Buenos Aires, Mendoza, & Salta - 13 Days

Experience the best of Argentina's culture, wine, cuisine, and Andean scenery on this 13-day tour. Begin by exploring the vibrant city of Buenos Aires and then fly to high-altitude Medoza for wine tastings and kayaking. Next, head to the colonial city of Salta—your jumping off point for rugged gorges, salt flats, and more vineyards in the country's far north before returning to the capital for horseback riding with gauchos.

A Malbec vineyard in Mendoza
Classic Argentina: Buenos Aires, Mendoza, & Salta - 12 Days

Experience the best of Argentina's culture, wine, cuisine, and Andean scenery on this 12-day tour. Begin by exploring the vibrant city of Buenos Aires and then fly to high-altitude Mendoza for Malbec tastings. Next, head to the colonial city of Salta—your jumping off point for rugged gorges, giant salt flats, and more vineyards in the country's far north before returning to the capital for horseback riding with gauchos.

Recent Trip Reviews for Tangol Tours

The planning went fine. Oleksandra was helpfu...
Argentina | Sep 5 - Sep 12, 2022

Rick
Rick H.
Rockwall, TX | Reviewed on Oct 05, 2022

The planning went fine. Oleksandra was helpful with her suggestions. The trip itself did not go smoothly. And communication with KimKim during the trip was extremely difficult. KimKim expected me to communicate in a WhatsApp that made no sense. Even my kids don’t know what that is. The emergency number didnt always answer and no one ever returned our calls. and Oleksandra told me she doesn’t respond to emails when she isn’t working. We were not informed of the difficulties exchanging... read more

The planning went fine. Oleksandra was helpful with her suggestions. The trip itself did not go smoothly. And communication with KimKim during the trip was extremely difficult. KimKim expected me to communicate in a WhatsApp that made no sense. Even my kids don’t know what that is. The emergency number didnt always answer and no one ever returned our calls. and Oleksandra told me she doesn’t respond to emails when she isn’t working. We were not informed of the difficulties exchanging currency and the hotels were not always as described. The hotel in Santiago was in a terrible and dangerous neighborhood, and the bar and restaurant were closed for the season so we had to venture out at night to find an open restaurant. It was very scary. It would have also been nice to know we were crossing the border on a dirt road in the middle of nowhere and had to pass a Covid test to get into Chile! What if we failed the test??? Also, our driver didn’t have National Park tickets we needed (they were delivered the next day) the hotel in Puerto Natale didn’t provide a box lunch for our day long glacier tour so we had to ask for food from other travelers. The hotel in Buenos Aires was nice but located in a bad area. Finally, it took 3 tries to get Oleksandra to respond about a refund for Tango tickets we could not use because of a cancelled flight. I am grateful she got a 50% refund but she could have been more responsive.

We used KimKim because of local knowledge and we paid a lot of money to KimKim for that. Patagonia was a marvel but would have been much more enjoyable without the stress of dealing with KimKim.

Local specialist: Oleksandra Stefanyuk
Oleksandra
Oleksandra Stefanyuk
Local specialist in Buenos Aires | Reviewed on Oct 05, 2022

Hi Richard,

Thank you very much for your feedback. It is a pity, we´ve done everything to make your stay as comfortable as possible. Some points to address:
- Entrance fees to the national park were not included, as was indicated in the itinerary you confirmed. However, we did include that as a complimentary service in Puerto Natales. As you confirmed the guide bring them to you on the day of the excursion.
- Box lunch: we asked the hotel in El Calafate to preaper a box lunch for you, as... read more

Hi Richard,

Thank you very much for your feedback. It is a pity, we´ve done everything to make your stay as comfortable as possible. Some points to address:
- Entrance fees to the national park were not included, as was indicated in the itinerary you confirmed. However, we did include that as a complimentary service in Puerto Natales. As you confirmed the guide bring them to you on the day of the excursion.
- Box lunch: we asked the hotel in El Calafate to preaper a box lunch for you, as it was your birthday and we wanted to simplify things for you, but it was not included in Puerto Natales.
- Boarder: If there was a test, we were not aware of that - we had updated information that all the requirements were canceled starting on Sept 1st.
Hotels in Santiago and Buenos Aires - we include options we know are offering a good service and are located in good zones. We had only very good reviews on both hotels, and both of them have great reviews on TripAdvisor.

Anyway, we definitely thank you for all your comments and will take into consideration some of the points for our next bookings.

Have a nice day,
Oleksandra

My daughter and I enjoyed a great trip to Arg...
Argentina | Apr 30 - May 12, 2022

J
John O.
Canada | Reviewed on Sep 26, 2022

My daughter and I enjoyed a great trip to Argentina and Brazil that we booked through KimKim. It was easy to work with their pre-set itineraries and customize as necessary. We had an outstanding trip and saw a great deal of Argentina in only 12 days and then enjoyed 3 days in Rio. On balance, we were pleased with the service and support we got from KimKim and their local agent in Buenos Aires. Patagonia was amazing!! This was the second trip I booked through KimKim (Morocco - highly... read more

My daughter and I enjoyed a great trip to Argentina and Brazil that we booked through KimKim. It was easy to work with their pre-set itineraries and customize as necessary. We had an outstanding trip and saw a great deal of Argentina in only 12 days and then enjoyed 3 days in Rio. On balance, we were pleased with the service and support we got from KimKim and their local agent in Buenos Aires. Patagonia was amazing!! This was the second trip I booked through KimKim (Morocco - highly recommend!). The reason for the 4 star rating versus 5 star is two-fold. If I contrast the speed and specificity of responses I received from Oleksandra vs. my other trip it was not as good. The second point is it would have been good to have a heads up on the economic challenges in Argentina. We would have brought more US cash as trying to get local currency from bank machines was a continuing challenge and the government fee on withdrawals was up to 35% of the value of the transaction. There were also a lot of places that would not accept credit cards. Knowing this would have made a big difference in how we would have prepared for the trip.

Local specialist: Oleksandra Stefanyuk
Oleksandra
Oleksandra Stefanyuk
Local specialist in Buenos Aires | Reviewed on Sep 26, 2022

Hi John,

Thank you very much for your constructive feedback. I am glad you enjoyed your trip to Argentina and Rio.
We will also take into account the details you have mentioned in order to get better services from now on.

Thank you!
Oleksandra

Amazing Argentina....
Argentina | Mar 11 - Mar 20, 2022

R
rey n.
West Chicago, IL | Reviewed on May 09, 2022

This is our first trip internationally after Covid and we didn't know what to expect with all the changes.. Despite the stress of having to supply additional documents due to some restrictions; we will gladly do it all over again. if i may be honest, I initially found Tatiana to be less responsive. It took her a while to respond to my queries about the upcoming trip. But once we were in Argentina, everything was smooth. Our trips were all amazing. The hotels we stayed in were all clean and... read more

This is our first trip internationally after Covid and we didn't know what to expect with all the changes.. Despite the stress of having to supply additional documents due to some restrictions; we will gladly do it all over again. if i may be honest, I initially found Tatiana to be less responsive. It took her a while to respond to my queries about the upcoming trip. But once we were in Argentina, everything was smooth. Our trips were all amazing. The hotels we stayed in were all clean and close to the towns. The drivers were always on time.. And punctuality is a big deal for us. We enjoyed Argentina so much.. Surprisingly, the walking tour in Buenos Aires was very informative and i highly recommend doing that. The tango show was one of the highlights of our trip. Please don't leave Argentina without watching the tango dinner show.. It was the best. If we come back, we want to see the rest of the country. 10 days isn't enough but it was one of our best vacations ever. And Tatiana, i will contact you again for another South American tour. :)
Thanks for a spectacularly planned tour for us. Shout out to our tour guides, Gabriel in Tierra del Fuego and Ismael in El Calafate. Both were very personable and good-looking too. Lol..

Hotel Review
Calafate Parque Hotel
El Calafate

This is like a boutique hotel close to the main town area. Very clean and staff are very helpful. It is close to the main town area and yet it is located in a quiet street away from the bustle of the main street. It is within walking distance from everything. I recommend staying in this hotel. If there is one thing that needs improvement--the food served in their onsite restaurant isn't the greatest. The wait staff are good . The food itself is sub par.

Tips for future travelers

Just eat outside for lunch and dinner. Breakfast is good enough.

Authenticity & Character
loved the plank wood floors..it gave character to the place
Location
the seclusion of the area and yet being so close to town
Staff
very friendly and attentive
Cleanliness & Comfort
liked the room set up and the lobby with their modern functionality
Activity Review
Buenos Aires Walking Tour - Dinner Tango Show
Buenos Aires

We weren't expecting to enjoy the show so much. First of all, the food was great! Service was fantastic. But the skills and talent of the show performers were amazing. Really, really enjoyed the show.

Quality of Experience
the performers were the best.
Food
i want to go back to ushuaia for the crabs
Guides, Drivers and Staff
some of the drivers didn't speak english which was hard to communicate but they were punctual and that's what counts.
Transport
same as above. hard to communicate
Local specialist: Tatiana Repetti Tarasewicz
Tatiana
Tatiana Repetti Tarasewicz
Local specialist in Buenos Aires | Reviewed on May 09, 2022

Hello Rey!
Many thansk for your reply!
I hope you have a great trip.
It was my pleasure to assist you.
I would be more than glad to help you again.
We keep in touch
take care
Tatiana

In 40+ uears of global travel we have never u...
Argentina | Apr 14 - Apr 28, 2022

B
Brian B.
Canada | Reviewed on May 04, 2022

In 40+ uears of global travel we have never used an agent before but now we are sold. Our flights, car rentals and transfers worked like clockwork and Oleksandra was efficient and responsive.

In particular Oleksandra saved the day when our return flight (booked by us) was cancelled at the last minute and our hotel was full. Oleksandra contacted our airline when we could not and gave us alternative options. She also got us a very nice hotel at a good price for our extra night.

Muchas gracias... read more

In 40+ uears of global travel we have never used an agent before but now we are sold. Our flights, car rentals and transfers worked like clockwork and Oleksandra was efficient and responsive.

In particular Oleksandra saved the day when our return flight (booked by us) was cancelled at the last minute and our hotel was full. Oleksandra contacted our airline when we could not and gave us alternative options. She also got us a very nice hotel at a good price for our extra night.

Muchas gracias Oleksandra.

Hotel Reviews
Rendez-Vous Hotel Buenos Aires
Buenos Aires

This hotel is very well located in the heart of bars and restaurants of Palermo and is reasonably priced. The lowest priced rooms in this cozy hotel are snug and I would opt for an upgrade to a bigger room. The staff was exceptionally helpful and friendly and language was never an issue. Breakfast was good and the bed was very comfortable. When our flight home was cancelled at the last minute Marion was very helpful and sympathetic. Gracias.

Tips for future travelers

Upgrade to a larger room.

Authenticity & Character
very nice design
Location
Staff
personal touches and friendliness
Cleanliness & Comfort
Design Suites Bariloche
San Carlos de Bariloche

very nice hotel on the shores of the lake close to town. I would have given 5 stars if our room had a better view. The indoor/outdoor pool was very nice but is probably due for renovation and the ladies bathroom in the pool area was not up to the standars of the rest of the facility. The restaurant was very good and we had 2 dinners at the hotel. The room design was beautiful but the internet connection was a bit sketchy, we shifted to various netwoks several times during our stay.

Tips for future travelers

I would seek a room in one of the lower number building like 1 or 2 (we were in 4 and had a nice view of another building)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
room was great pool shower for the ladies a bit gross
Activity Reviews
Walking Tour Premium
Buenos Aires

we learned a lot about the city and had a comprehensive tour by a very knowledgeable guide.

Quality of Experience
personal touch and great knowledge
Guides, Drivers and Staff
Transport
Dinner & Tango Show
Buenos Aires

we did not do this activity

Local specialist: Oleksandra Stefanyuk
Oleksandra
Oleksandra Stefanyuk
Local specialist in Buenos Aires | Reviewed on May 04, 2022

Dear Brian,

Thank you very much for your feedback. We are glad that you have had a good time in Argentina and hope that despite the inconvenience with your return flight you brought back with you good memories of our country.

Best wishes
Oleksandra

Overall a very good trip
Argentina | Mar 27 - Apr 7, 2022

S
Suzanne Q.
Los Angeles, CA | Reviewed on May 19, 2022

Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes.

In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with... read more

Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes.

In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with Latitud (Tierra del Fuego National Park tour). The Perito Moreno Glacier hike was also a major highlight of the trip.

The only difficulty was in El Chalten, where we did not have a guide. Our drivers were from Las Lengas tour company and they did not speak English so we had trouble finding out when we were getting picked up and this was a little stressful as I had to call the hotel to help coordinate for us. We also did not like 2 out of 3 of the hotels. Mirador del Lago was great. Las Hayas in Ushuaia was a pretty hotel on the outside and in the lobby and common areas, but the room was very basic. We had a ground floor room and the lights from the outside of the hotel shined directly into our room, making it hard to sleep. After requesting that they move the light, they did not follow up. Amerian Buenos Aires Park Hotel also felt a little old, had slow wi-fi, and wasn't very comfortable. We also didn't know that we were supposed to pay for national park admission fees, so it would have been nice to know this in advance.

I would recommend using Kimkim again if someone was booking a long trip like ours. Even after the small problems mentioned above, it was nice that everything was more or less taken care of.

Local specialist: Sabrina Spiess

Macarena was professional, flexible and respo...
Argentina | Feb 18 - Mar 4, 2020

Susan
Susan G.
Denver, CO | Reviewed on Mar 19, 2020

Macarena was professional, flexible and responsive. Quick follow up is very important to me when planning a trip.
Her suggestions made my trip special: cooking class, wine tour and Termed hot springs I would not have found.

Local specialist: Macarena Colla

I loved the visit to Iguazu falls from both B...
Argentina | Jan 1 - Jan 5, 2020

G
Guyborn S.
South Africa | Reviewed on Jan 24, 2020

I loved the visit to Iguazu falls from both Brazil and Argentina sides and the Tango night show which introduced me to Argentinian culture. The tour guides Gustavo and Maria on the Iguazu trip were phenomenal. Muchas Gracias

Local specialist: Macarena Colla
Macarena
Macarena Colla
Local specialist in Argentina | Reviewed on Jan 24, 2020

Thanks for your trust, Guyborn! I am so glad to know that you had a wonderful time in Argentina and that you loved your visit to the majestic Iguazú Falls. It was my pleasure to help you plan this trip!

Great time in Argentina because of perfect planning
Argentina | Dec 23 - Jan 2, 2020

J
Jim M.
Norcross, GA | Reviewed on Jan 24, 2020

Macarena did a wonderful job of working with us to get our trip to Buenos Aires and Ushuaia just perfect for our family. While we enjoy taking tours, we like to have free time to wander. Macarena was able to give us the perfect amount of both.

Each day we had some free time to wander, or relax from our tours. We thoroughly enjoyed Laura on our BA and Tigre tours. She was informative, helpful, and delightful to spend time with. Highly recommend her.

While we would have never booked the... read more

Macarena did a wonderful job of working with us to get our trip to Buenos Aires and Ushuaia just perfect for our family. While we enjoy taking tours, we like to have free time to wander. Macarena was able to give us the perfect amount of both.

Each day we had some free time to wander, or relax from our tours. We thoroughly enjoyed Laura on our BA and Tigre tours. She was informative, helpful, and delightful to spend time with. Highly recommend her.

While we would have never booked the Argentine Cooking experience or the Tango lesson and dinner, we were so happy Macarena put those in for us. It was great dining with travelers from around the globe, learning about the culture, food, mate, tango, etc. So happy they were included in our itinerary.

And while it was fun exploring BA, we thoroughly enjoyed being in Ushuaia. What a fabulous place. The highlight of our trip was the penguin boating adventure. The weather was absolutely perfect and it was wonderful seeing the landscape of Argentina and Chile.

The tour of Tiera del fuego park was great fun. And we were glad to have a personal guide. She was great! So informative, accommodating and professional. Felt like we really clicked with her.

We loved the Arakur Spa and Resort. Sitting and looking out the windows at the bay and town below was wonderful. Each afternoon we would go to the pool area and hang out. It was great fun being outdoors with the wind blowing, but warm in the pool.

There were some issues with Arakur, though. We were in Ushaia while it was very warm, and the AC did not seem to work in any of our rooms. We kept asking about it, but they told us "it is very slow." I would have preferred them to tell us "we really don't have AC, so it is best to open the windows," which we did open the windows.

Also, we ate at the lobby bar each day for lunch and service was extremely slow. I understand relaxing and not being rushed, but the service was terribly slow. Food at the lobby bar, restaurant and New Year's Eve gala was fabulous!!!

The new year's eve party was loads of fun. A great way to start the new year and decade.

Additionally, Macarena was on vacation during our trip, so Ludi stepped in and made sure we had everything we needed once we arrived in Argentina. The change from one agent to the next was seamless.

Highly recommend both!
Great time!

Local specialist: Macarena Colla
Macarena
Macarena Colla
Local specialist in Argentina | Reviewed on Jan 24, 2020

Thank you, Jim & Carrie! It was my pleasure to help you planning this trip for you. I'm so happy to hear from you that you have enjoyed every single activity that I have arranged for you during this unforgettable trip to Argentina. It would have been better to meet you personally but as Ludi told you before, I was on holidays. Thank you so much for your possitive and beautiful comments. Our goal is to give the best experiences to our travelers and we did our best to do so. It was so nice to... read more

Thank you, Jim & Carrie! It was my pleasure to help you planning this trip for you. I'm so happy to hear from you that you have enjoyed every single activity that I have arranged for you during this unforgettable trip to Argentina. It would have been better to meet you personally but as Ludi told you before, I was on holidays. Thank you so much for your possitive and beautiful comments. Our goal is to give the best experiences to our travelers and we did our best to do so. It was so nice to work with you, guys! You're so adorable, thank you! If you decide to come back to Argentina, I would love to plan another trip together! :)

Going Off The Beaten Path in Argentina
Argentina | Jun 27 - Jul 3, 2019

Marie
Marie W.
Canada | Reviewed on Jul 11, 2019

Martin at KimKim, for the last year, has been dealing with your July Eclipse trip to Argentina 2019. He was always helpful with his replies and bookings we needed to change, I even got to call him once which was great to hear someone's voice, not just typing, sometimes you just need to chat to make sure we understand each other.
This was our first time using KimKim and not the last! Argentina was a wonderful experience and we'll be back!

Thank you again for making this one of the most memorable trips!

regards

Marie & Doug from Canada

Local specialist: Martin Ogawa

The Best of Northern Argentina - 14 Days
Argentina | Jun 14 - Jun 29, 2019

N
Nico B.
the Maldives | Reviewed on Jul 11, 2019

Dear Martin,
Thanks again for this wonderful trip! Back home, we wish w're back there.

We had issues, but you were there, to get everything right.

Day by day we will review the trip.

Day 1: we had to call you for the car. The changed flight schedule was not known by the car rental company.
For one night it's better to stay in a different hotel or hosteria, because we had the feeling that this was a one-person room.

Day 2: beautiful stay

Day 3: we visited La Garganta del Diablo and the... read more

Dear Martin,
Thanks again for this wonderful trip! Back home, we wish w're back there.

We had issues, but you were there, to get everything right.

Day by day we will review the trip.

Day 1: we had to call you for the car. The changed flight schedule was not known by the car rental company.
For one night it's better to stay in a different hotel or hosteria, because we had the feeling that this was a one-person room.

Day 2: beautiful stay

Day 3: we visited La Garganta del Diablo and the Humahauaca (14-colors mountain).

Day 4: beautiful stay. To buy the extra fuel is not necessary. In Antofagasta is a new fuel station.

Day 5: please mention to others that de Puna de Atacama (Dieserto du diable - seita curvas) is really spectucalar.

In Tolar Grande, maybe you have heard, we were in a beautiful hosteria (Casa Andina), the same name as you mentioned in the detailed information. Because we didn't have any addresses and this is mentioned on Internet we thought we were in the correct place to stay. This hosteria is in line with the previous hotels.
Unfortunately we had to go to a basic stay. Maria was very friendly.

In Tolar Grande there are two places for dinner. You have to step in on the time the miners go for dinner and you have to eat the daily menu.

Day 6: please skip this extra day in Tolar Grande and add this to Antofagaste.
Laguna Santa Maria is far away and the road was washed away on several places. To dangerous because of the rental car. We turned.

Day 7: we drive an awesome route (via Antofalla)

Great stay in Antofagasta (wonderful). To get fuel is easy, because there is a new fuel station.

You can add 2 more nights to stay here because there are a lot of attractions.

Day 8: Campo de Piedra Pómez is awesome.
You arrive after sunset in Tafi del Valle. It's a long trip.

Dag 9 - 11: -

Dag 12: After visiting quebrada de las conchas (amphitheater at last), make the return to Cachi. It was better to stay in Cachi for the night because the drive from Salta via Cafayate to Quebrada de las Flechas was far too long (tarde tarde).

Day 13: Yungas trekking was awesome, very friendly guide, great lunch. We prefer to stay in this village, Villa San Lorenzo instead of Salta.

Day 14: This trip was far too long. We had only a quick stop in Cafayate and in Cachi. Visiting Puente del Diablo was not possible because this point is after sunset. We arrived in San Antonio de los Cobres at 9.30pm. Driving after sunset in the mountains is heavy (don't thin at thime that something could happen).

Day 15: short drive to Salta. In the afternoon we've visited the Teléfirico.

Day 16: unfortunately the guide wasn't there. No hike for that day.

Day 17: plan this trip with a stay in Cachi.

Day 18: -

Day 19: Eclipse Day!

Day 20: as complimentary we got an extra stay in San Juan (you offer it for free on January, 24th) . This hotel was oké, but we don't recommend it to others. We had to pay for the night.

Day 21: We would advise, depending on the flight schedule, to book a hotel closer to the airport.
We had to leave at 5.30am. No breakfast at that time.

Flight Mendoza - Buenos Aires - Rio de Janeiro - Amsterdam (day +1)

Day 21: Delev

Local specialist: Martin Ogawa

South America
Argentina | Apr 12 - Apr 25, 2019

P
Prakash S.
Richmond, TX | Reviewed on May 08, 2019

Positive experiences:
Good price, very good destinations, good internal flight arrangements, except one bad experience good airport pickups and transfers. Excellent arrangements and quality of lunches and dinners. Responses from Carla were very prompt, and Martin’s were generally good.

Negative:
Failure of my transport at Rio was very disturbing and that was a bad start.
While the hotels were all four star rated, Dione of them were below our expectations and well below what we had... read more

Positive experiences:
Good price, very good destinations, good internal flight arrangements, except one bad experience good airport pickups and transfers. Excellent arrangements and quality of lunches and dinners. Responses from Carla were very prompt, and Martin’s were generally good.

Negative:
Failure of my transport at Rio was very disturbing and that was a bad start.
While the hotels were all four star rated, Dione of them were below our expectations and well below what we had experienced with other tour operators.
Some of the tour guides were not knowledgeable and did not provide any real information. Our first guide to Petropolice was a disaster and wasted our time at the unscheduled half day stop at a beer factory.
Some of the visits were not good, such as the Conchita winery I n Santiago. We just saw the cellar and the house and no wine making process. There is a scope to improve.

Local specialist: Martin Ogawa

South America
Argentina | Apr 12 - Apr 25, 2019

A
Ajit T.
Houston, TX | Reviewed on May 01, 2019

The first stop in Brazil was not good as the hotel was below par. It was very disappointing to see the hotel lobby.

Local specialist: Martin Ogawa

Best of Patagonia - 9 Days
Argentina | Nov 17 - Dec 2, 2018

K
Katia N.
United Kingdom | Reviewed on Jan 28, 2019

We had a great time booking with Kimkim, and will definitely use them again. We would also recommend them to others, and in particular others doing the trip we did.

We had some really great calls with our specialist Martin, who did an amazing job, and helped us plan the trip that we wanted. I was very particular about our accommodation, but Martin listened to what I wanted and (patiently) found the perfect options. He also helped us maximise our time in Patagonia e.g by thinking outside the... read more

We had a great time booking with Kimkim, and will definitely use them again. We would also recommend them to others, and in particular others doing the trip we did.

We had some really great calls with our specialist Martin, who did an amazing job, and helped us plan the trip that we wanted. I was very particular about our accommodation, but Martin listened to what I wanted and (patiently) found the perfect options. He also helped us maximise our time in Patagonia e.g by thinking outside the box and finding other flight options when we discovered that all the domestic flights were booked out due to the G20 (we had booked our international flights by ourselves and didn't realise). He was also so helpful with all the logistics of moving round so much in such a short time, and planning the best trip possible so we could see everything we wanted to in the time we had.

When circumstances changed (e.g unpredictable closures in Buenos Aires during our stay due to the G20) Martin was on hand to help out in person (he even came to our hotel) with other options for us - very quick thinking!

He also put small touches on our trip which were both lovely and personal and absolute lifesavers (such as arranging for us to have a shower after a hike and before a plane ride when we had checked out of our hotel) which allowed us to be comfortable and make the best use of our time.

It is one of the best trips we have ever been on (if we planned it again we would change nothing) and all the individual tours we did as part of it were amazing, in particular all the day trips and accommodation in el calafate. Special shout out as well to Hotel Lago Grey and our guide Carlos, which were absolute highlights of the trip.

We would only mention a couple of other points as feedback:
1) I would generally allow plenty of response time to queries during the planning phase (as this could sometimes take a few days or so)
2) to double check the schedules and bus tickets etc have the correct dates and hotels on them (we had to get some errors corrected to match our itinerary, but once pointed out these were speedily corrected by the travel team)
3) one transfer showed up half an hour early and then left without us, but as it was only a cab ride to the nearby bus station we were able to run there to make the bus, and
4) when we were dropped off in Torres del Paine it was later than scheduled and there was no one there to meet us, and the phone in the cafe wasn't working - luckily we found someone who spoke English who took us to talk to a ranger who was able to radio base to call our hotel, who then came to collect us.

These are all however minor points (which happen when you have so many things booked), and did not detract from how pleased we were with this absolute trip of a lifetime, and the hard work put in by Martin to help us realize this. Thank you so much Martin! 11 out of 10! We would recommend to anyone visiting Argentina and Chile.

Local specialist: Martin Ogawa
Martin
Martin Ogawa
Local specialist in Buenos Aires, Argentina | Reviewed on Jan 28, 2019

Hi Katia,

I'm really happy you and Michael had a great time in our country. I also appreciate all your words about me. This is one of the main points that make a travel specialist work harder to be every day a better professional and love what we do. I work to create lifelong memories and I think that this time, I did it!
We also really appreciate your suggestions and comments. There is always something to improve and these little details from our travelers help us a lot.
Once again, thank... read more

Hi Katia,

I'm really happy you and Michael had a great time in our country. I also appreciate all your words about me. This is one of the main points that make a travel specialist work harder to be every day a better professional and love what we do. I work to create lifelong memories and I think that this time, I did it!
We also really appreciate your suggestions and comments. There is always something to improve and these little details from our travelers help us a lot.
Once again, thank you very much for traveling with us. I really had a good time preparing this trip for you!
Have a very nice year
Martin

Trip to Argentina
Argentina | Dec 28 - Jan 9, 2019

W
William G.
| Reviewed on Jan 28, 2019

Overall it was a fantastic trip.
I take at least 2 and sometimes 3 vacations a year and I am very particular. I had been using a particular agency for many adventures and decided to give Kim Kim a try.
I will give a concise but honest evaluation if you permit and at the end some suggestions that may help Kim Kim and future travelers.
Day 1, All day walking tour A , that night was the Argentine Experience A+.
Day 2, Navigation to Tigre C
Although interesting, I found it to be a long boat ride... read more

Overall it was a fantastic trip.
I take at least 2 and sometimes 3 vacations a year and I am very particular. I had been using a particular agency for many adventures and decided to give Kim Kim a try.
I will give a concise but honest evaluation if you permit and at the end some suggestions that may help Kim Kim and future travelers.
Day 1, All day walking tour A , that night was the Argentine Experience A+.
Day 2, Navigation to Tigre C
Although interesting, I found it to be a long boat ride followed by a long and boring train ride. Guide for both days was the same. Although very knowledgeable he had no communication skills and was very boring.
Day 3, Mendoza , Wine tour and lunch. A+. This guide was A+ with good communication skills and a sense of humor.
Day 4 White water rafting A+ and I followed it up with a canopy adventure. A+. Guides overall with the expedition we're great.
Day 5 High Mountain Full day tour.
Although very scenic it was just way too long a drive. Guides stopped at MANDATORY spots for pictures, tiny walk, lunch and site for pictures. C
Day 6 Travel Day
Day 7 P Morena and National Park and boat ride. D
This was the most disappointing day of my trip. Bus was 1 hour late for pick up and I was on a bus with 37 other people. Took 45 minutes for everyone to get off and then back on bus for a picture . Boat ride was cancelled due to the weather (wind). We walked down steps to view glacier and then spend 3 1/2 hours at the refreshment house . This was absurd, watching bus load after busload of tourists coming and going. Unbelievable and touristy.
Fortunately, the guide was able to get a different boat trip to save some part of the day.
Day 8 Estancia Discovery Cristina B+
Great views and scenery. 4X4 trip was very exhilarating. B+
D
Do away with the boring museum tour and garden visit.
Ugh.
Day 8 Travel Day
Day 9 Beagle Channel boat ride and Penguin Island A+. Great overall experience.
Day 10 Trek and Rafting trip. Great guide (Pedro) A+.
Day 11 Travel Day , Flight, USA.
Here are my suggestions, take or leave them. I think they make your company a little more personal.
1. Warn your clients that they should be aware of counterfeit $ being used all over BA (taxi drivers are notorious).
2. Forworn your clients that some adventures (national park, lunches, etc.) must be paid in cash and pesos only.
3. Forworn your clients that they should make dinner reservations before they arrive in the next destination. Suggest restaurants to clients . They will appreciate it rather then go there blind.
4. Advise clients to bring their passport to trekking in Ushuaia so they can get them stampted at the end of the world.
This little item may mean something to a person.
5. Suggest places to shop and places not to shop. Do some research and it will pay dividends. Maybe even get a discount for clients at certain places.
6. Double check all info to clients as my reservations were incorrect the first night and my flight info was also incorrect. (Very confusing).

So I have exhausted my time and you are probably tired of reading all of this but I wanted to make sure you really knew my thoughts.
Hope this info may help someone in the future.
Having said all this I would consider using KimKim in the future.
All the best Billy Gluck

Local specialist: Martin Ogawa
Martin
Martin Ogawa
Local specialist in Buenos Aires, Argentina | Reviewed on Jan 28, 2019

Hi Billy,

Thank you very much for taking your time to make detailed feedback of your trip, we really appreciate it. Certainly, everything you mentioned in your comments is totally useful for all the travelers who want to make of their adventures, a lifelong memory.

Your suggestions are very useful for us too. We are always open to receive all the advice that make our services better and more personal.

From my side, as a travel expert, I had a great time planning this trip with you and would like to welcome you back in Argentina anytime.

Have a great year!

Patagonia
Argentina | Dec 12 - Dec 14, 2018

Monica
Monica P.
United Kingdom | Reviewed on Jan 30, 2019

Pros: Smooth booking process, quick turnaround to our requests, professional dialogue and we got compensation (other services) or refund for all travel inconveniences. The services we did benefit from (tours, accommodation) were of good quality.
Cons: one day tour was not what we asked to book, and one day tour was cancelled due to transportation issues at one of kimkim’s partner.
Martin was very cooperative, communixative, reaponsive and went above and beyond to solve the issues in such a manner that he managed to minimise our travel discomfort.

Local specialist: Martin Ogawa
Martin
Martin Ogawa
Local specialist in Buenos Aires, Argentina | Reviewed on Jan 30, 2019

Hi Monica,

Thank you very much for taking some time to write your comments about the trip. Your feedback is really important to keep working in order to improve our services all the time.
Hope to see you again traveling with KimKim
Martin

Patagonia
Argentina | Dec 12 - Dec 14, 2018

Matteo
Matteo B.
Italy | Reviewed on Jan 15, 2019

We had issues, but Martin was good in getting the situation back on track.

Local specialist: Martin Ogawa
Martin
Martin Ogawa
Local specialist in Buenos Aires, Argentina | Reviewed on Jan 15, 2019

Hi Matteo,

Thank you for your comments! We are happy to know that finally, everything got back on track. We always try to work for our travelers' happiness and comfort. We hope to see you again in Argentina in the future

Have a great start of the year

Chile desert
Chile | Oct 19 - Oct 21, 2018

S
Sophie R.
Canada | Reviewed on Jan 15, 2019

Martin was easily contactable and helpful in providing tours, and selected some perfect tours for us in the end. However it was hard to determine the exact day itineraries to see what was involved. It would have been useful to have been sent final overviews to what each day covered and what was included with more information than was provided. This lead to a bit of confusion on arrival as there was a misunderstanding of the plan for the day and being dropped at the hotel for lunch when we... read more

Martin was easily contactable and helpful in providing tours, and selected some perfect tours for us in the end. However it was hard to determine the exact day itineraries to see what was involved. It would have been useful to have been sent final overviews to what each day covered and what was included with more information than was provided. This lead to a bit of confusion on arrival as there was a misunderstanding of the plan for the day and being dropped at the hotel for lunch when we thought we were out all day, and when we were late being picked up on day 1 we weren't sure who to contact.

The local agency was very good - very knowledgeable guides and great trips.

Local specialist: Martin Ogawa
Martin
Martin Ogawa
Local specialist in Buenos Aires, Argentina | Reviewed on Jan 15, 2019

Hi Sophie,

Thank you very much for taking your time to write your opinion over the trip. We are really sorry to hear that maybe vouchers were confusing, certainly, we will improve them to be as much clear as possible.

Is great to know that you've enjoyed the trip. We will be very happy to welcome you back in Argentina and Chile every time.

Hope you have a great start of the year

Patagonia Trip
Argentina | Sep 19 - Oct 2, 2018

N
Nicholas T.
United Kingdom | Reviewed on Jan 15, 2019

We were on a trip to Patagonia and toured around Argentina and undertook a number of experiences. All of these were incredible and while there were some things that slightly detracted from the experience we were very pleased overall with the experience.

We happened to arrive at a time when a strike was scheduled which meant one of our days had to be moved around. This meant we stayed a day longer in El Calafate and had to find something to entertain us whilst we were there, which we managed... read more

We were on a trip to Patagonia and toured around Argentina and undertook a number of experiences. All of these were incredible and while there were some things that slightly detracted from the experience we were very pleased overall with the experience.

We happened to arrive at a time when a strike was scheduled which meant one of our days had to be moved around. This meant we stayed a day longer in El Calafate and had to find something to entertain us whilst we were there, which we managed no problem due to my interest in wildlife and the presence of a nature reserve at the edge of the town.

The strike also had a knock on effect that meant our transfer from the hotel to the bus station the next day didn't turn up and we had to very quickly jump in a taxi and head across to the bus station and similarly when we returned to El Calafate a transfer with a different company also didn't show up which meant a walk in the dark back to the hotel with no map.

We also had an issue with some cash machines which after an internet search turned out to be due to some Argentinian banks not working with European issued credit/bank cards. We found that HSBC and Santander were able to work fine and actually charged less overall for the withdrawals.

Activity 1: Canoeing on Lake Mascardi with Kawen Adventure Company.
Guides Julian and Rodrigo turned up on time and spoke good English. They talked us through the area, the wildlife and the plan for the day. After a morning of canoeing the weather ahead looked pretty bad and we made the decision to stop for lunch. We had lunch on the shore overlooking Lake Mascardi. Lunch wasn't just some sandwiches and a bottle of water. A full table was set up with a whole range of different food, pastries, salad and of course Argentinian wine. After lunch we carried on back to the start before heading back to Bariloche.

Activity 2: Horse Riding at Estancia Frugua
Another great day, however there wasn't a bi-lingual guide and my Spanish is pretty poor. We were due to go out in the morning and afternoon but for some reason we only went out in the morning. I suspect there was a reason for this but as we don't speak enough Spanish to hold a full conversation we were left in the dark a bit. We managed to communicate through most of it though. The food here was also incredible.

Activity 3: Mini Trekking Perito Moreno Glacier
Great day again. Good guides, spoke good English and a great experience overall. The trip out to the glacier was great and it just got better and better throughout the day. An experience not to be missed. Whisky on the glacier was pretty cool too.

Activity 4: Hiking in El Chalten
The hiking in El Chalten was incredible. We were fortunate that the weather turned to the good the day we arrived and stayed good for our entire stay but it is an incredible place and a must for anyone who likes the outdoors. The hikes we did were far from challenging and took in some amazing scenery. A couple of steep sections but nothing anyone who is relatively fit couldn't take on.

Activity 5: Valdes Peninsula and Whale Watching.
Again an experience not to be missed. After touring around during the morning and early afternoon seeing various wildlife, (guanaco, burrowing owls, mara, elephant seals, penguins and sea lions) we then got the chance to go whale watching and we were so close to the whales it was incredible.

Hotels
Design Suites Bariloche - Very nice hotel and restaurant. Great views across the mountains and very friendly staff.

Hainen Hotel - Nice place but obviously not meant to be overly luxurious. It was great, served our purpose and the staff were friendly and accommodating when issues occurred.

Lunajuim - Really nice hotel, very friendly staff who really made us feel welcome.

Hotel Peron - Nice hotel, although clearly a lot busier than others we had stayed in so breakfast was a lot louder. Good views across the bay. Staff spoke less English, but we managed to check in.

Hotel NH Florida - Nice hotel and polite staff. Breakfast was incredibly busy with people finding it hard to find somewhere to sit and staff seemed to be struggling to keep up with providing enough cups and glasses etc.

Other small notes -
There were a few costs that we hadn't budgeted for nothing major but may be worth making clear to people in future -
Park Entrance Fee for Canoeing (300 pesos each)
Park Entrance Fee for Mini-Trekking (600 pesos each)
Park Entrance Fee for Glacier Boat Tour (600 pesos each)
Park Entrance Fee for Whale Watching (520 pesos each)
City Tax in Bariloche (approximately 300 pesos)

Total of approximately 4,340 pesos. All of the above also needed to be in cash. Once we'd resolved the withdrawals issue it wasn't a problem. Also worth noting that the fees are much reduced for residents of Argentina.

It is worth noting that while there were a few issues we had the telephone number of our local specialist who managed to resolve the issues as they occurred and generally put our minds at rest when we were concerned.

Overall this experience was incredible and one not to be missed.

Local specialist: Martin Ogawa
Martin
Martin Ogawa
Local specialist in Buenos Aires, Argentina | Reviewed on Jan 15, 2019

HI Nicholas,

Thank you for giving us your feedback about the trip. Is really great to know you enjoyed this experience! Unfortunately, as you said, exactly while you were traveling, an unexpected strike came up with Aerolineas Argentinas and one part of the trip had to be changed.

I'm very happy to know that being in direct contact with me was useful for you, we usually try to be in close contact with our travelers for any concern you may have during the trip.

Thank you very much again for all your comments. We hope to see you again in Argentina for more adventures!