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Magical Colombia
Colombia | Feb 16 - Feb 26, 2024

M
Melanie D.
Newark, NJ | Reviewed on Mar 07, 2024

Although we were somewhat skeptical about booking through a tour group, we relied upon Kimkim and Chaska Tours to create and execute an ambitious itinerary that took us through four discrete regions in Colombia over a ten day stay. Michael and his team put together a veritable highlight reel of food, history, art, outdoor activities, and scenic drives. The Magic of Colombia tour accounted for all of our hotels, flights, and drivers and also built in some time for us to explore on our own. Our tour guides in each location were locals with a penchant for teaching, immersing us in the culture and helping us make the most of our experience despite our somewhat loose grasp of the Spanish language. Sadly, we were forced to cut the trip short after one of us contracted an illness. In this, too, Michael and his team were exceedingly helpful, coordinating a change of itinerary on a dime and keeping in constant contact to see us out of Colombia and home safely.

Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Mar 08, 2024
Dear Melanie, Thank you so much for your comprehensive review! We are delighted to hear that your Colombia trip turned out to be such a positive experience, despite the need to cut it short. It's great to know that we could cover your interests in Colombian culture, history, and nature with the itinerary. We are sorry to hear that your trip had to be shortened due to the illness. It's fantastic that we were able to respond quickly with our flexibility, and we appreciate the understanding of... Read more

Dear Melanie,

Thank you so much for your comprehensive review! We are delighted to hear that your Colombia trip turned out to be such a positive experience, despite the need to cut it short. It's great to know that we could cover your interests in Colombian culture, history, and nature with the itinerary.

We are sorry to hear that your trip had to be shortened due to the illness. It's fantastic that we were able to respond quickly with our flexibility, and we appreciate the understanding of many hotels and guides, allowing us to refund a portion of the trip cost despite the short notice!

We hope that, despite the unforeseen circumstances, you were able to enjoy the beauty and diversity of Colombia. If you plan future trips or wish to continue your tour, we are at your disposal.

Once again, thank you for your trust and positive feedback!

Warm regards,
Michael and the Chaska Tours Team

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