In order to celebrate her birthday, I invited...
Italy
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Mar 29 - Apr 5, 2023
In order to celebrate her birthday, I invited my lovely daughter Sarit to a week long visit to Florence and Venice. It was very well planned and organized by Stephania from KimKim based on our requests and preferences. I must say it was close to 100% to our expectations. Every detail and guide/driver/museum visit went smoothly and the persons guiding us were always on time. That includes the cars from and to the airport, the hotels, the walking guide Irene in Venice, the boat taxis in Venice, the round trip train tickets from Florence to Venice, the morning breakfast offered in the hotels, the hotel locations and the kindness of the car service drivers. Food: the breakfast was prepared well and was pleasing. I am allergic to gluten therefore I can eat only gluten free which is not easy to find. I must point out that the Florence as well as the Venice hotel had a variety of gluten free items including bread, muffins, donuts and cookies. Disappointment: I would like to point out that the Florence hotel room was dignified located on the river with large windows but the television did not work; the sound when fixed came out of the bathroom (!) and the technician needed assistance as he did not know how to repair it. And there was only one channel in English. In addition, the heated towel racks in the modern bathroom did not turn on at all so all week our towels were cold; here too a technician came, claimed he had repaired the racks but no… they never turned on to warm the towels. The Venice hotel suite for one night was beautiful; there were only towels but no bathrobes. Strange to me….
I would like to complete my review with a huge compliment to Stephania and KimKim for granting us such a high level vacation! We will definitely recommend your services to all our friends. Kind regards, Bella Klein
Hotel Reviews
Great central location. Great breakfast even for persons allergic to gluten. Very friendly staff.
Location good. Close to stores and other hotels, restaurants.
Activity Reviews
The English guide Irene was lovely. Spoke well, had a lot of knowledge . She was open, friendly, smiling and we walked and saw different sites we would not have noticed without her.
Large beautiful automobile, very clean and well taken care of. The female driver was friendly and knowledgeable. Two locations we enjoyed.
Hi Bella,
Thank you for your kind review of your trip to Italy! I am happy everything went smoothly and we were able to meet your expectations. We also appreciate the detailed comments about the hotels - as this will help us perfect our service and strive for the best! It was a pleasure created this trip for you and I hope this mother daughter trip was everything you were looking for - and that you will cherish the memories you created together.
Best wishes,
Stephania