Thank you Jason for planning such a wonderful...
Chile | Nov 30 - Dec 10, 2022

Alane
Alane F.
Lee, MA | Reviewed on Dec 13, 2022

Thank you Jason for planning such a wonderful trip for Jim and me. All your arrangements worked out perfectly, from pick up at the airport in Santiago to our departure on the last day from Puerto Natales. Felipe, our guide in Santiago, was amazing. He had such a thorough grasp of Santiago’s history, the people and the politics. We learned so much from him as we toured the city. Lunch at Boscanariz was a delicious surprise and gave us an education in Chilean wines. The Atacama Desert was another highlight of our trip. The salt dunes, geysers and lunar vistas were amazing. All of our guides were so knowledgeable and engaging. We liked staying close to town at Noi Casa Atacama and being able to walk into town whenever we wanted. The staff at the hotel was great and the pool and spa were perfect for relaxing after long touring days. And of course staying at Explora Patagonia in Torres del Plaines with its incredible views and vistas was thrilling. The hikes, guides, food, spa, and staff, all surpassed our expectations. We were so impressed with the passion, enthusiasm and love the staff have for Patagonia and Chile. By the end of our trip, we shared that love.

Hotel Review
The Ritz-Carlton, Santiago
Santiago

We were a little disappointed with the Ritz Carlton, given the excellent reputation the hotel chain has. Our room was spacious and bright. However, the amenities were not on par with a 5 star hotel. They were skimpy and unimpressive and inadequate for two people staying in the room. The staff was friendly and nice, although most did not speak English, including the doorman, who did not open the door or greet guests as they entered the hotel.

Authenticity & Character
Location
Staff
Staff working in the lobby need a lesson in welcoming guests and being more helpful to guests.
Cleanliness & Comfort
Local specialist: J K
J
J K
Local specialist in Peru | Replied on Dec 13, 2022

Hi Alane and Jim,
It was a pleasure to work in the creation and delivery of your great adventure in Chile. We hope to welcome you back soon.
Regards,
Jason.