Jeep safari under the stars, United Arab Emirates - Jan 29 - Jan 29, 2019

Traveler: Carole p. - Local specialist: Pradeep Fernando

Mohamid our guide was early which we appreciated and was a very nice person. On getting in the very back of the vehicle I put my hand on the back seat nearest the window and it collapsed and on the way it collapsed more.
Our guide stopped on the way to go in the Mosque and pray.
When we arrived at the place to let the tyres down for the sand dunes we were pestered to buy something from the shop. The people there then propped up the seat with breeze block bricks. One of our male party needed the toilet which was a disgrace and advised us not to use it as it was flooded and blocked. We arrived at our destination and then we were told we would have to pay for the meal someone came and saw us and asked for the paperwork then gave us a ticket to say we had paid for it. If there had not been six of us I would have found this very daunting but we had a good laugh although I felt guilty about everything that went wrong as I had booked it.

Regards

Carole Perry

Pradeep Fernando profile photo
Pradeep Fernando, local specialist, responded to this review:

Hi Carole,
Thank you very much for your feedback and I apologize to you and to the rest in your party for not meeting expectations. Mohd was very apologetic about the seat in his faithful car and it was very unfortunate. There had been a slight miscommunication with the campsite as I had booked an exclusive table for the 6 of you but they had the names on the wrong list I was told. After it was sorted, I hope at least the food and the service was to your satisfaction! Regarding the uncleaned... read more

Hi Carole,
Thank you very much for your feedback and I apologize to you and to the rest in your party for not meeting expectations. Mohd was very apologetic about the seat in his faithful car and it was very unfortunate. There had been a slight miscommunication with the campsite as I had booked an exclusive table for the 6 of you but they had the names on the wrong list I was told. After it was sorted, I hope at least the food and the service was to your satisfaction! Regarding the uncleaned toilet en route, I will investigate as soon as I am back in Dubai next week. Thank you very much!
Kind regards,
Pradeep