Sarah was great during the planning process (...

Philippines | May 18 - May 25, 2025

Sarah was great during the planning process (we had a lot of iterations). She was also helpful during our trip - one of the drivers didn't know where to go for the Pagsanjan Falls excursion and another day, there was miscommunication with our driver and instead of viewing the Taal volcano, we went to the city of Taal. It worked out because we went on another day to view the Taal volcano and were also able to go on a boat ride which we really enjoyed. All of our drivers were excellent and we arrived safely to all our destinations (including when one of the vehicles broke down on the way to the airport - they quickly provided another vehicle to pick us up). Our tour guides were great. Glen, who did the tour of Intramuros and China Town was very enthusiastic. He also had us try some food along the way. Andre who guided us to the Taal volcano was very accommodating. We wanted to try balut and he took us to a place we could try it. Overall, we enjoyed everything we did. The negatives included going to the city of Taal by mistake and wasting time, the waterfall we were taken to after viewing the Taal volcano was disappointing (I wouldn't call it a waterfall, it was nowhere near the pictures on their site and the path there was through people's living spaces), we ended up canceling the hike to mount Daraitan because we realized it would be more difficult than we were anticipating after further research and lastly, we cancelled our food tour because we didn't want to return to China Town again when we were already there a couple days earlier.