We had an absolutely wonderful experience wit...
Belgium | Jul 30 - Aug 9, 2026

Theresa
Theresa H.
Ashburn, VA, USA | Reviewed on Aug 20, 2026

We had an absolutely wonderful experience with KimKim, and so much of that was thanks to our travel advisor, Lisa.

Lisa was incredibly helpful throughout our trip. She expertly organized our hotels, museum tickets, train travel, and private guides—including a fantastic guide who took us through the WWI battlefields. She was patient, responsive, knowledgeable, and always willing to help whenever we had a question or needed something adjusted.

Everything was handled so smoothly, which made traveling through several cities and countries much less stressful and allowed us to simply enjoy our trip.

And the local guides she arranged were exceptional. Our guides in Brussels, Antwerp, Ypres, and Brugge were all top-notch—knowledgeable, engaging, and extremely informative. They added so much to our experience and gave us a much deeper appreciation for the history and culture of each place we visited.

We had a fantastic experience with Lisa and KimKim. Lisa went above and beyond, and she was such a pleasure to work with. She was so good that we can confidently say we will use KimKim again for our next adventure. Highly recommend!

Hotel Reviews
Hotel des Arts
Amsterdam-Centrum

Friendly and great location.

Authenticity & Character
Location
close to all of the museums for walking around. Easy to catch the metro.
Staff
Cleanliness & Comfort
9Hotel Central
Brussels

Good location off the beaten path of all the tourists. Quite and an old heritage hotel. We did have issues with the elevator not working a lot of the time. We did enjoy our stay.

Authenticity & Character
Location
Cleanliness & Comfort
The bed was very comfortable, and the staff was very flexible.
Hotel Bourgoensch Hof
Bruges

Had major issues with this hotel. We were placed on the 3rd floor where there was major construction happening. The construction made it uncomfortable as saw's, drills, hammers and workers were always on the floor making noise. The finally ended their day about 6:30 and started at 8am again. The AC was turned off when we arrived, and took all night to finally cool down. We did not have a good experience with the front desk staff either. Very rude and non-apologic about the situation. Cannot recommend.

Authenticity & Character
Location
Staff
Be nice and accommodating to your guests who are paying you well to stay there!
Cleanliness & Comfort
I have to give it one star because there was a lot of drywall dust on our floor, plus noise and workers...
Hotel O Kathedral
Antwerp

Hard to find but in a great location. The decor on the walls and ceiling were kind of odd as there were half naked 'ruben-esk" women with chubby cherbs on the walls and ceiling. The sink and shower are open to the room but luckily the toilet was in it's own room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bruges - Hans Memling Collection at Sint-Janshospitaal
Bruges - Hans Memling Collection at Sint-Janshospitaal
Belgium

This was very interesting, especially the building itself, as they have maintained the interior architecture from the original period. The paintings are displayed beautifully, and the colors are brilliant.

Quality of Experience
Bruges - Day trip to Ypres by private transfer
Bruges - Day trip to Ypres by private transfer
Bruges

Our driver and tour guide, Lucas, was fantastic. He guided us through Flanders on a moving and educational tour. It was an exceptional experience, and we were very grateful for his personal stories and insights about the locations we visited. This turned out to be another highlight of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Bruges - Private guided walking tour
Bruges - Private guided walking tour
Belgium

Enjoyed the private tour and guide. He was able to bring the medieval world around Brugge to life.

Antwerp - KMSKA Museum of Fine Arts
Antwerp - KMSKA Museum of Fine Arts
The Netherlands

As expected, the old master's artwork is stunning. I loved seeing all of these Flemish painters: Rubens and Van Dyck. Huge paintings with lots of religious and historical subjects. Magnificent. A real delight was the special exhibit of Gormley sculptures, which was very fun to see and experience. One of his pieces filled an entire 2-3 story room, and you could walk inside the sculpture to see a beautiful lighting of soft gray, white, and black. Very well done.

Quality of Experience
Amsterdam - Rijksmuseum
Amsterdam - Rijksmuseum
The Netherlands

I am at a loss for words to describe how wonderful this museum was. It was spectacular, filled with countless exhibits, old masters, and endless beautiful art. A true treasure! I loved it immensely!

Quality of Experience
Highly recommend even for a non-art lover. So much to see.
Brussels - Private guided walking tour
Brussels - Private guided walking tour
Belgium

Veronique was an excellent guide. She spent more time with us than necessary and was truly wonderful. Engaging, funny, easy to walk with, and very informative, she shared captivating stories about her time in the city and explained how Belgium is organized both politically and historically. Her insights provided a perfect foundation for the rest of our trip in Belgium. We found her to be incredibly helpful and enjoyable to have as our guide—a real gem!

Quality of Experience
Guides, Drivers and Staff
Veronique was perfect, and we really enjoyed our time with her.
Brussels card 24h
Belgium
Brussels - Magritte Museum
Brussels - Magritte Museum
Belgium

Enjoyed the retrospective of Rene's work. I especially enjoyed his later work. The museum is very informative of how he matured his art and philosophy of art.

Quality of Experience
Bruges - Lace Centre
Bruges - Lace Centre
Belgium

I had a wonderful hands-on experience at the museum. While the museum itself was enjoyable, the highlight was watching the women who were making lace. They were patient, informative, and a joy to watch and learn from. I really appreciated their willingness to teach us how to lace weave and share stories about when and how they learned their craft. I hope they can keep this museum and their trade alive for the future. It showcases a beautiful and historic talent. Unfortunately, my phone battery died, so I don't have photos.

Quality of Experience
Guides, Drivers and Staff
Amsterdam - Van Gogh Museum
Amsterdam - Van Gogh Museum
The Netherlands

The Van Gogh museum was quite crowded during my visit. While it was a bit overwhelming, one pleasant surprise was seeing the Almond Blossom painting, which was on temporary display. Years ago, my brother-in-law created a replica of the painting using a Virginia Dogwood flower, which I now own and display in my home.

Quality of Experience
Amsterdam - Anne Frank House
Amsterdam - Anne Frank House
The Netherlands

It was incredibly moving and sobering—one of those places that makes you stop and reflect on both the best and worst of humanity. The museum and annex were very well organized, and I appreciated the effective crowd control inside. In the annex, they showed great respect by pausing the audio guide, allowing visitors to reflect on the space and consider how the people lived during their captivity there.

Quality of Experience
Ghent card 48h
Ghent card 48h
Belgium

It was simple and so easy to use everywhere!

Quality of Experience
Antwerp - Red Star Line Museum
Antwerp - Red Star Line Museum
Belgium

It was very interesting to learn about the history and the process that immigrants had to go through. I appreciated the ancestry information provided at the end, as I am currently trying to find out if my family passed through Antwerp during their immigration.

Ghent - Gravensteen Castle of the Counts
Ghent - Gravensteen Castle of the Counts
Belgium

This place is super interesting and a lot of fun to visit. You have complete access to the entire castle. The audio tour is excellent, as it includes humor in the storytelling about the castle and the royals who lived there. I definitely recommend visiting! We had a very fun visit.

Quality of Experience
Ghent - Scenic boat tour (join-in)
Ghent - Scenic boat tour (join-in)
Belgium

Another fun experience in Ghent. I recommend that everyone take one of these boat tours. We had a fun driver and good boatmates on our tour. It is a lovely way to see the city.

Quality of Experience
Guides, Drivers and Staff
Brussels - Center for Fine Arts (BOZAR)
Brussels - Center for Fine Arts (BOZAR)
Belgium

The museum was quite interesting, although it was perhaps a bit outside my usual taste in art. The first exhibit featured a large mud hut that visitors could enter after removing their shoes. The second exhibit was created by artists who were denouncing the concept of 'beauty.' While I understand the message they were trying to convey, it felt as if the artists had a strong disdain for anything related to beauty. This exhibit might resonate with some people, but it wasn’t one of my favorites.

Quality of Experience
Bruges - Groeningemuseum
Bruges - Groeningemuseum
Belgium

The museum was lovely, situated away from the crowded main streets, which made it a peaceful place to visit. The Flemish art was beautiful, and I enjoyed admiring the works of the old masters. Their ability to capture landscapes, family life, and religious history is truly spectacular.

Quality of Experience
Guides, Drivers and Staff
Antwerp - Private guided walking tour Diamond District
Antwerp - Private guided walking tour Diamond District
Belgium

I had a wonderful walking tour of Antwerp's old district as well as the diamond district with Luc. He was excellent and met me at our hotel, which was located in the old district rather than near the train station. Luc thought it would be better to walk around and show me some historic sites, such as City Hall, the Cathedral, and Saint Carolus Borromeuskerk Church. Of course, we also made our way to the diamond district. It was fascinating to hear him explain how the diamond wholesale process works, and I learned that the diamond district is highly secure. Barricades with gates line both ends of the street, and a police station is nearby, with active military surveillance in the area. Luc was fantastic, and I am so grateful for the time he took to explain everything. It was very well done!

Quality of Experience
Guides, Drivers and Staff
Ghent - Adoration of the Mystic Lamb
Ghent - Adoration of the Mystic Lamb
Belgium

We were thrilled to have tickets to see this incredible piece of history and art. The tour before the viewing included virtual reality (VR) glasses that provided background information on the painting, the artist, and the fascinating history behind the artwork. The VR tour was well executed. When we finally saw the painting, it was unbelievable. The vibrant colors, incredible details, and beautifully arranged panels were breathtaking. I had not expected it to be so clear, bright, and filled with extraordinary details. This is definitely a must-see in Ghent. It was very well displayed.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Lisa van den Eerenbeemt
Lisa
Lisa van den Eerenbeemt
Local specialist in Nijmegen | Replied on Aug 21, 2026

Hi Theresa,

Thank you for taking the time to write this wonderful review!

I'm thrilled to hear your trip ran smoothly and that you were able to relax and enjoy the journey. I'm especially glad you enjoyed our local guides in Brussels, Antwerp, Ypres, and Bruges.

Thank you for trusting me with your travel plans!

All the best,
Lisa