Monika did an amazing job of planning our New...
New Zealand | Dec 9 - Dec 17, 2023

Paul
Paul H.
Los Angeles, CA | Reviewed on Dec 18, 2023

Monika did an amazing job of planning our New Zealand vacation and choose the perfect itinary for us to follow during our trip. It felt like we had a good friend who was available to help us during our stay so we never felt concerned abut the trip logistics or other events. There were several times where we needed to make changes to the original plans (weather cancelations, etc) and Monika took care of everything for us so we were able to see everything that we had envisioned.
We particularly liked the many activities she planned in Rotorua and the Hobbiton tour. The Sudima hotels we stayed at in Auckland and Roturua were exceptional.
The Waitakere Resort & Spa was a bit of a disappointment. It seemed like it was in need of significant updating and repairs. The people were very nice and helpful but overall it just seemed very dated.

Hotel Reviews
Auckland City Hotel
Auckland

Our stay at Sudima Auckland City was pleasant. It boasted clean accommodations, friendly staff, and good layout. The hotel's location was perfect and accessible, making our traveling and exploring of the city uncomplicated. However, the breakfast wasn't up-to American taste, but that could just be due to different customs. Overall, the service and facilities were commendable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Waitakere Resort
Waiatarua, Auckland

This resort wasn't quite up to our expectations. While it was clean and had promise of nice hikes, and waterfalls, many roads were closed and the hikes were hard to find. The wifi was weak and the hotel felt a bit outdated overall. Despite the resort's potential, it didn't quite live up to its prime. Regardless, it was a clean place to stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudima Lake Rotorua
Rotorua

Much like the Sudima Auckland City, the Sudima Lake Rotorua was an excellent place to stay! The location was superb and the staff was extremely friendly. Our rooms were clean and comfortable. The breakfast was similar to the sister location, the bacon came off as a bit raw which was disappointing. Despite this minor hitch in the breakfast, our stay in Sudima Lake Rotorua was pretty good!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Waitomo Glowworm Caves + Ruakuri cave combo
Waitomo Glowworm Caves + Ruakuri cave combo
New Zealand

This activity was truly incredible. Exploring these unique caves was a blend of learning about stalactites and stalagmites and experiencing the wonderful light show created by glowworms. Our tour finished with an unforgettable boat trip in the cave river lit only by the glowworms above. Definitely a surreal and must-try experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Mt Tarawera Crater Walk Experience
Mt Tarawera Crater Walk Experience
Rotorua

Walking around the edge of an extinct volcano! Words can't describe the majestic views and raw natural beauty of the crater. The walk was a highlight of our trip and proved to be a thrilling experience!

Redwoods treewalk by night
Redwoods treewalk by night
Rotorua

The night walk through the Redwoods was an incredible, one-of-a-kind experience. The Redwoods were beautifully lit up, creating an enchanting atmosphere. The platforms and bridges made it a unique treetop adventure. This shouldn't be missed!

Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

This was an absolute treat for movie buffs like me. Getting the chance to explore the beautifully recreated Hobbit village from the movies was fascinating. The place was full of the furniture details like in the movies. This addition is new and is something exclusive which made our visit special!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Dec 21, 2023

Hi Paul,

Just wanted to say a big thank you for your awesome review! It was an absolute blast working with you to plan your trip. I'm thrilled to hear that you had a great experience with Kim Kim and that our team was able to make your trip-planning process so much easier. Keep us in mind for your next adventure!

Warm regards,

Monika