Leo, was a pleasure to work with from start t...
the United States | Apr 23 - Apr 29, 2023

Robyn
Robyn M.
Farmington Hills, MI | Reviewed on May 05, 2023

Leo, was a pleasure to work with from start to finish. He provided excellent ideas, listened to our input and planned a great trip.

He even sent specific directions with suggestions on what to wear and weather updates.

We had a couple snags along the way (which is expected when you travel) but Leo was attentive and helped us determine the best possible outcome.

If planning a trip is to stressful, let Leo do it for you.

We highly recommend him and Kim Kim.

Activity Reviews
Napa and Sonoma Hot Air Balloon Tour
Napa and Sonoma Hot Air Balloon Tour
Napa

Fantastic experience but I’m rating this a 4 out of 5 because our reservation was messed up and one of us almost didn’t get to go. Luckily someone didn’t show and it all worked out. The pilot and crew were excellent and I highly recommend this experience.

Quality of Experience
Our reservation was messed up we paid for 3 people and the morning of they said they only had 2. Be sure to triple check.
Guides, Drivers and Staff
Transport
Sonoma e-bike wine tour
Sonoma e-bike wine tour
Napa

Great experience. Enjoyed our guide Mike. We weren’t too keen on the second winery (Sebastian). I was very, very deliberate and out asking the fees for the tasting and what the purchase requirements were to get them waived. My whole family heard the same thing and when we went to check out it changed. Very frustrating. The reason this is important is because one family member may have opted out of this tasting because they really didn’t want anymore wine that day. Regardless, great time and experience.

Quality of Experience
Food
Very nice lunch. They also asked our preference and we got to select from a small menu prior. Helpful.
Guides, Drivers and Staff
Transport
Monterey Bay whale watching
Monterey Bay whale watching
Monterey

Crew was great especially Isaiah. Saw lots of whales and sea lions. Dress warm would be my recommendation to future travelers. We stayed at the Stargazer Hotel in Monterey, but it was a really bad experience. However, Leo quickly rectified the situation and as a Marriott Platinum member, we found another accommodation.

Quality of Experience
Guides, Drivers and Staff
Transport
Napa wine tour with picnic lunch
Napa wine tour with picnic lunch
Napa

We went on a winery tour in Napa, which was great, but it would have been helpful to know the various pricing structures and deals offered by each winery beforehand. This would have allowed us to strategize better and potentially save money on tastings and wine purchases.

Quality of Experience
Food
Just an ok ham sandwich.
Guides, Drivers and Staff
Transport
Local specialist: Leo Cuesta
Leo
Leo Cuesta
Local specialist in USA | Replied on May 13, 2023

Hi Robyn,

Thank you for your detailed review and great photos. I'm glad you had a wonderful trip. It was a pleasure working with you and I look forward to helping you with another vacation in the future!