We contacted the “local in Norway” KimKim age...
Norway | Jun 2 - Jun 3, 2025

R
Robert M.
Jacksonville, FL | Reviewed on Jun 04, 2025

We contacted the “local in Norway” KimKim agent to try to change our departure from Flam to Bergen by bus and by train. While responsive, he was not useful. He initially proposed buying new tickets for our party of four (approx total $200). We did it ourselves for free and arrived 2 1/2 hours ahead of initial schedule into Bergen.

Five hours at the Viking Village makes no sense unless we were traveling with young children.

Hotel Review
Fretheim Hotel
Flåm

Room needed modernizing!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Update the room and the bathroom!
Activity Reviews
Norway in a Nutshell Tour
Norway in a Nutshell Tour
Norway

Train from Oslo was very good with assigned seating. Flam train did not have assigned seats. It was chaos at the station trying to get on with heavy luggage while people were trying to get off the train.

Quality of Experience
Guides, Drivers and Staff
Transport
Fjord RIB Safari & Undredal Cheese Tasting
Fjord RIB Safari & Undredal Cheese Tasting
Norway

Extremely windy and cold. Guide/driver was very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Viking Day in Gudvangen
Viking Day in Gudvangen
Gudvangen

KimKim had us scheduled for about 5 hours here. Ridiculously long. 90 minutes was sufficient. Also. There are two different parking lots; we did not know which lot to go to get our bus to Voss.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Julia Mattos