Kimkim Trip Reviews for British Columbia

4.5
Based on 22 ratings
Read 22 verified reviews by travelers who booked their trip to British Columbia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip to Canadian Rockies
British Columbia | Sep 26 - Oct 2, 2023

Asuncion
Asuncion B.
Ridgewood, NJ | Reviewed on Dec 11, 2023

It was an amazing experience !
Our tour guide John and driver Mike were so accommodating , excellent trip planning . They went above and beyond my expectations. Kudos to this team in Kimkim. I highly recommend them !

Local specialist: Carl Saulnier-Gagnon

Our tour guide John and the coach driver were...
British Columbia | Sep 26 - Oct 2, 2023

Maribel
Maribel T.
Marlboro, NJ | Reviewed on Nov 10, 2023
Our tour guide John and the coach driver were awesome. we had a wonderful experience . Read more

Our tour guide John and the coach driver were awesome. we had a wonderful experience .

Hotel Review
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

The ambiance was very good.

Authenticity & Character
Huge and spacious rooms.
Location
It’s close to downtown , walking distance to the places we want to explore.
Staff
Accommodating.
Cleanliness & Comfort
It has all the comforts of home away from home.
Activity Reviews
Explore around Banff
Explore around Banff
British Columbia

Banff is so beautiful. The lake ar pristine. we visited when there was not a lot of tourists.It’s like having the place to ourselves. we had a great trip .

Quality of Experience
Guides, Drivers and Staff
Transport
Tour guide
Calgary Int. Aiport ( YYC)
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carl Saulnier-Gagnon

What a wonderful lifetime axperience with our...
British Columbia | Sep 26 - Oct 2, 2023

Evelyn
Evelyn A.
Canada | Reviewed on Nov 08, 2023
What a wonderful lifetime axperience with our group Canadian rockies. John our guide was friendly, exprienced and knowledgeable. The places we went are exactly the one in my bucket list. The trip was well planned with few changes but amazing alternates. Thanks to you Carl. Read more

What a wonderful lifetime axperience with our group Canadian rockies. John our guide was friendly, exprienced and knowledgeable. The places we went are exactly the one in my bucket list. The trip was well planned with few changes but amazing alternates. Thanks to you Carl.

Hotel Review
Forest Park Hotel
Jasper

Staff are friendly and accommodating. Nice room homey, and hotel generally clean and neat. Breakfast is superb! Will be back there for sure.

Authenticity & Character
The fireplace
Location
Walking distance to everything
Staff
Friendly and accomodating
Cleanliness & Comfort
Rooms
Local specialist: Carl Saulnier-Gagnon

One of my best travel experiences. Priceless....
British Columbia | Sep 26 - Oct 2, 2023

V
Virginia C.
Irvine, CA | Reviewed on Oct 24, 2023
One of my best travel experiences. Priceless. From the time we're gathered at the arrival area by our tour guide, Joao aka John, and picked up by Big Mike with an attractive new and clean coach all to ourselves, onward along the famous Canadian rockies it's like stepping into paradise. Being emerged in such beautiful, stunning, esmerizing, captivating, amazing views, I felt kinda overwhelemed. Yes, we took thousands of pictures any seconds chance. As John said "hit or miss chance" to capture... Read more

One of my best travel experiences. Priceless. From the time we're gathered at the arrival area by our tour guide, Joao aka John, and picked up by Big Mike with an attractive new and clean coach all to ourselves, onward along the famous Canadian rockies it's like stepping into paradise. Being emerged in such beautiful, stunning, esmerizing, captivating, amazing views, I felt kinda overwhelemed. Yes, we took thousands of pictures any seconds chance. As John said "hit or miss chance" to capture it. The hotels we stayed were good, special mention of Forest Park in Jasper- homey nice ambience. The John - Mike is a perfect team. Thank you Carl. Outstanding rate of 10!

Local specialist: Carl Saulnier-Gagnon

Our Canadian Rockies vacatiion was an excelle...
British Columbia | Sep 26 - Oct 2, 2023

RIZALINE
RIZALINE L.
Livingston, NJ | Reviewed on Oct 22, 2023
Our Canadian Rockies vacatiion was an excellent one , relaxing and enjoying God's creation together with friends for life.. our tour guide John was very knowledgeable and our coach driver was excellent and make us feel safe for the whole journey...thank you Kimkim team for making it a memorable trip for all of us..our hotels are beautiful and very comfortable...i would recommend it to friends on their future travel. Read more

Our Canadian Rockies vacatiion was an excellent one , relaxing and enjoying God's creation together with friends for life.. our tour guide John was very knowledgeable and our coach driver was excellent and make us feel safe for the whole journey...thank you Kimkim team for making it a memorable trip for all of us..our hotels are beautiful and very comfortable...i would recommend it to friends on their future travel.

Hotel Reviews
Mountaineer Lodge
Lake Louise
Authenticity & Character
Location
Near the center
Forest Park Hotel
Jasper

The staff are amazing

Authenticity & Character
Location
Near the center of the city
Staff
Very accomodati g
Cleanliness & Comfort
Fairmont Banff Springs
Banff
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

Very spacious...good for the whole family

Authenticity & Character
Authenticity & Character
Location
At the center of the city
Location
At the center of the city
Staff
Staff
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Carl Saulnier-Gagnon

We had have an amazing &1 wonderful time on o...
British Columbia | Sep 26 - Oct 2, 2023

Maria Helen
Maria Helen M.
the Philippines | Reviewed on Oct 16, 2023
We had have an amazing &1 wonderful time on our Canadian Rockies vacation....we have a super experience driver Big Mike that took us everywhere we go from flat lands to uphills to see the scenery...to our very knowledgeable tour guide John, who provides all info that we need to know about Canadian Rockies, all about Jasper, Banff, Calgary etc..etc & also in & out of our hotels we're all staying....super nice guy & smart John....
Never a dull moment to be with them
We were happy to have...
Read more

We had have an amazing &1 wonderful time on our Canadian Rockies vacation....we have a super experience driver Big Mike that took us everywhere we go from flat lands to uphills to see the scenery...to our very knowledgeable tour guide John, who provides all info that we need to know about Canadian Rockies, all about Jasper, Banff, Calgary etc..etc & also in & out of our hotels we're all staying....super nice guy & smart John....
Never a dull moment to be with them
We were happy to have them as part of our journey to Calgary, Canada..
I would rate them as superb 10 & would recommend them to our friends who wants to explore Calgary, Canada...
Thank you....

Activity Review
Tour guide
Calgary Int. Aiport ( YYC)
Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Carl Saulnier-Gagnon

Very good trip overall. Disappointed with som...
British Columbia | Sep 21 - Sep 30, 2023

J
John M.
East Tremont, NY | Reviewed on Oct 16, 2023

Very good trip overall. Disappointed with some of the planning as certain places were closed for 3 years and were still on the intinerary. Overall service was pretty good, barring the weekend replacement Fernanda who dropped the ball. Carl did an overall good job.

Local specialist: Carl Saulnier-Gagnon

Not impressed with Carl and his team; could b...
British Columbia | Sep 26 - Oct 2, 2023

Lani
Lani A.
Bergenfield, NJ | Reviewed on Oct 10, 2023
Not impressed with Carl and his team; could be more organized and responsive
Their site is not easy to navigate
John was an excellent guide; our bus driver was excellent as well
Read more

Not impressed with Carl and his team; could be more organized and responsive
Their site is not easy to navigate
John was an excellent guide; our bus driver was excellent as well

Hotel Reviews
Mountaineer Lodge
Lake Louise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forest Park Hotel
Jasper

Love the vibe; perfect for the theme; love love the food and service; surprised with how good our dinners were Can’t give you 5 stars because our bathroom was not cleaned when we arrived; someone was doing repairs; caulking/glue gun left on bathroom floor, etc.. informed front desk and was taken cared of

Authenticity & Character
Love the overall vibe; decor, muted, fits the town, food was good
Location
Accessibility and ambience
Staff
Very responsive; anticipate needs
Cleanliness & Comfort
See above
Fairmont Banff Springs
Banff

Too big; tough to navigate; very expensive restaurants

Authenticity & Character
Old but have modern necessities but bathroom was so small; can’t put bath and makeup essentials together in there
Location
A castle in the woods!
Staff
Welcome team! Touched they knew my birthday!
Cleanliness & Comfort
Bed
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

Clean, smell good, great location, great staff

Authenticity & Character
Just enough size, very clean and smells good, comfortable bed, sheets smell good, feels like home
Location
Staff
Very helpful and courteous
Cleanliness & Comfort
Activity Reviews
Follow the Icefields Parkway to Jasper
Follow the Icefields Parkway to Jasper
British Columbia

John our tour guide was top notch; our driver Mike was very skillful

Quality of Experience
Guides, Drivers and Staff
Transport
Columbia Icefield Excursion
Columbia Icefield Excursion
British Columbia

They made it so easy to love the place; my first time to step on ice outside of where I live.

Quality of Experience
Guides, Drivers and Staff
Transport
Jasper to Banff
Jasper to Banff
Jasper

Surprisingly passed my expectations

Quality of Experience
Guides, Drivers and Staff
Transport
Explore around Banff
Explore around Banff
British Columbia
Quality of Experience
I am a tea drinker; I love the new teas I found here
Guides, Drivers and Staff
Transport
Private Discover Banff and it's Wildlife
Private Discover Banff and it's Wildlife
Banff

Not really fond of seeing wildlife but I was in awe of what I saw here!

Quality of Experience
Guides, Drivers and Staff
Despite the challenges of the weather; they still were able to provide the experience
Transport
Thanh’s fir the new coach!
Local specialist: Carl Saulnier-Gagnon

Itineraries were exceptional. Hotel accommod...
British Columbia | Sep 26 - Oct 2, 2023

Leonila
Leonila Q.
Palisades Park, NJ | Reviewed on Oct 10, 2023
Itineraries were exceptional.
Hotel accommodations were great especially we had 2 nights stay in this famous Fairmont Banff Springs Hotel.
We felt welcome upon arrival in Calgary Airport by tour guide John Ventura. He is very knowledgeable about our trip and able to plan ahead if changes are needed to meet our needs for the day.
Read more

Itineraries were exceptional.
Hotel accommodations were great especially we had 2 nights stay in this famous Fairmont Banff Springs Hotel.
We felt welcome upon arrival in Calgary Airport by tour guide John Ventura. He is very knowledgeable about our trip and able to plan ahead if changes are needed to meet our needs for the day.

Hotel Reviews
Mountaineer Lodge
Lake Louise

Room is ok No elevator though only 2 floors...difficult to carry luggage Breakfast area is located in separate building

Authenticity & Character
Location
Near restaurants and shops
Staff
Responded to needs
Cleanliness & Comfort
Lobby hallway noted to be clean
Forest Park Hotel
Jasper

Nice location Room is clean Breakfast area is great private for group of traveler Walkin

Authenticity & Character
Ambience is great
Location
Walking distance to shops and restaurants
Staff
Steve in the restaurant. Great customer service
Cleanliness & Comfort
Room dining area
Fairmont Banff Springs
Banff

It speaks for itself as an upscale hotel Large bathroom with extra toiletries Beautiful shops Definitely Clean

Authenticity & Character
Location
Awesome view of the mountain and sunrise looking out from your room
Staff
We didn't get the right assistance from female staff in the concierge on our first night. She should know better on how to direct guests to Waldhaus restaurant.
Cleanliness & Comfort
Expected
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

Wow. Huge room Our group able to have get together in one of the rooms Clean Dining area is huge

Authenticity & Character
It caters need for guests especially those who are stay longer
Location
Walking distance to downtown Calgary
Staff
Accommodating and respond to needs
Cleanliness & Comfort
Bathroom...hallway
Activity Reviews
Follow the Icefields Parkway to Jasper
Follow the Icefields Parkway to Jasper
British Columbia
Quality of Experience
Guides, Drivers and Staff
Exceptional guide and driver
Transport
Great coach exclusively for us
Tour guide
Calgary Int. Aiport ( YYC)

John is very knowledgeable and experienced tour guide. He blended right away with the group. He made sure we get most of our experienced from our itineraries. He plans ahead with option B if necessary. Approachable.

Quality of Experience
Well organized
Guides, Drivers and Staff
Exceptional guide and driver
Transport
Exclusively for us for this new big coach
Explore around Banff
Explore around Banff
British Columbia

It's just an spectacular view of nature- beautiful snow capped mountains left and right ✅️

Quality of Experience
Guides, Drivers and Staff
Transport
Private Discover Banff and it's Wildlife
Private Discover Banff and it's Wildlife
Banff

Beautiful City of Banff

Quality of Experience
Guides, Drivers and Staff
Transport
Columbia Icefield Excursion
Columbia Icefield Excursion
British Columbia

Had memorable moments and made the most of our time while in the glacier ❤️👍🇨🇦

Quality of Experience
Guides, Drivers and Staff
Transport
Brand new coach exclusively for us
Jasper to Banff
Jasper to Banff
Jasper

Amazing view of of all lakes we visited in Banff National parks...

Local specialist: Carl Saulnier-Gagnon

SPC 79 Canadian Rockies Tour
British Columbia | Sep 26 - Oct 2, 2023

Leonique
Leonique Q.
Newark, NJ | Reviewed on Oct 09, 2023
John Ventura is very knowledgeable of this tour. He made very interesting fir everyone to enjoy. He gave enough for our favorite photo sessions to get the most of these beautiful scenery for keeps. He made plans well for us to get great experience
Mike- driver is excellent as well. He's a safe driver.
Both maintain good communication for our great trip.
Read more

John Ventura is very knowledgeable of this tour. He made very interesting fir everyone to enjoy. He gave enough for our favorite photo sessions to get the most of these beautiful scenery for keeps. He made plans well for us to get great experience
Mike- driver is excellent as well. He's a safe driver.
Both maintain good communication for our great trip.

Hotel Reviews
Mountaineer Lodge
Lake Louise

Room size is ok. Clean

Authenticity & Character
Location
Near restaurants and stores
Staff
Approachable
Cleanliness & Comfort
Bathroom
Forest Park Hotel
Jasper

Staff are accommodating Spacious rooms Clean Good breakfast

Authenticity & Character
Location
Staff
Happy and accommodating
Cleanliness & Comfort
Fairmont Banff Springs
Banff

Class Clean More extra personal amenities in the room

Authenticity & Character
It says all...
Location
It's a wowww. Overlooking a beautiful mountain ⛰️
Staff
One female employee in the concierge not able to guide us better on how to get to Waldhaus Restaurant . She needs another in-service
Cleanliness & Comfort
Room upkeep and clean
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

Room is a studio type- extra roomy for 2 persons Clean Overlooking great view of City Calgary Good breakfast

Authenticity & Character
Staff accommodating
Location
Walking distance in core downtown Calgary
Staff
Approachable Answers your inquiry well
Cleanliness & Comfort
As expected ...clean
Local specialist: Carl Saulnier-Gagnon

Our tour guide Joao is very knowledgeable an...
British Columbia | Sep 26 - Oct 2, 2023

Sabina
Sabina L.
Bergenfield, NJ | Reviewed on Oct 09, 2023
Our tour guide Joao is very knowledgeable and enthusiastic. He's very passionate about everything and very accommodating to all our requests.
The whole Canadian Rockies are awesome especially the mountains..
Our driver Mike very well experienced…
Read more

Our tour guide Joao is very knowledgeable and enthusiastic. He's very passionate about everything and very accommodating to all our requests.
The whole Canadian Rockies are awesome especially the mountains..
Our driver Mike very well experienced…

Hotel Reviews
Mountaineer Lodge
Lake Louise
Cleanliness & Comfort
Forest Park Hotel
Jasper
Location
Staff
Fairmont Banff Springs
Banff
Location
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary
Activity Reviews
Columbia Icefield Excursion
Columbia Icefield Excursion
Canada
Quality of Experience
Guides, Drivers and Staff
Transport
Private Discover Banff and it's Wildlife
Private Discover Banff and it's Wildlife
Banff
Quality of Experience
Guides, Drivers and Staff
Follow the Icefields Parkway to Jasper
Follow the Icefields Parkway to Jasper
Canada
Quality of Experience
Guides, Drivers and Staff
Tour guide
Calgary Int. Aiport ( YYC)
Quality of Experience
Guides, Drivers and Staff
Transport
Jasper to Banff
Jasper to Banff
Jasper
Quality of Experience
Guides, Drivers and Staff
Transport
Explore around Banff
Explore around Banff
Canada
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carl Saulnier-Gagnon

The Tour Guide, John was very accommodating, ...
British Columbia | Sep 26 - Oct 2, 2023

LEONOR
LEONOR R.
Union, NJ | Reviewed on Oct 09, 2023
The Tour Guide, John was very accommodating, flexible and knowledgeable of all the places we visited. He was patient with us who loved to take pictures and sometimes, with loud voices. We all were satisfied with the experiences in the Rockies because of our experienced Tour Guide, John. The Coach driver also, very patient, fun, accommodating and good teamwork with John. Best driver, Mike really made us felt safe. Thank you, Carl from the Kimkim Team for giving us John and Mike! Read more

The Tour Guide, John was very accommodating, flexible and knowledgeable of all the places we visited. He was patient with us who loved to take pictures and sometimes, with loud voices. We all were satisfied with the experiences in the Rockies because of our experienced Tour Guide, John.

The Coach driver also, very patient, fun, accommodating and good teamwork with John.

Best driver, Mike really made us felt safe.

Thank you, Carl from the Kimkim Team for giving us John and Mike!

Hotel Reviews
Mountaineer Lodge
Lake Louise

Clean and Quiet. Breakfast included, a plus.

Authenticity & Character
The view and the cleanliness.
Location
Close to places to see.
Staff
Yes, the Desk Lady who was fix our T.V.(not sure of name "Saki")
Cleanliness & Comfort
Bed was comfy. Only problem was we had a hard time bringing our luggages upstairs since no elevator.
Forest Park Hotel
Jasper

Simple, quiet and clean. Bfast free also, a plus.( tho nice if we could have boiled eggs).🙂

Authenticity & Character
The Restaurant in the Hotel great service, esp. Steve. We had Dinner there twice. The Room was good size and clean.
Location
Nice view and closed to places of interest to see.
Staff
Attentive to our Bfast. Our group placed in 1 room so we have good conversation.
Cleanliness & Comfort
Bathroom and floor in the room.
Fairmont Banff Springs
Banff

Nice views.

Authenticity & Character
I think because it is famous.
Location
Views.
Staff
The Staff at the Desk was no friendly. I think free Bfast is a plus in every Hotel esp. The expensive ones.
Cleanliness & Comfort
Bed and Bathroom.
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

Amazing Room, loved it! As we were in group, we enjoyed our stay. We regret that we stayed only 1 day. This is the best Hotel of all the 4 Hotels in this travel. The Staff at the Desk super helpful! The Breakfast, free was the best!

Authenticity & Character
We could stay in this Hotel for a long time. Rooms were huge, with kitchen and nice beds.
Location
Closed to places we went. Safe place.
Staff
Very helpful and friendly!
Cleanliness & Comfort
Floor, Room and bathroom. Beds and pillows were comfy.
Activity Reviews
Tour guide
Calgary Int. Aiport ( YYC)

John was there to meet us. We bonded so easily. He was friendly. Then, the Coach driver Mike was there right away with his amazing new Comfy Coach and sooo clean!

Quality of Experience
The weather, the Tour guides knowledge and flexibility and patience. The teamwork between the Coach Driver, Mike and our tour guide, John made our trip amazing and safe!
Guides, Drivers and Staff
Giving us the time to take pictures, allowing us to use washrooms, listening to us and also, giving us suggestions. Respect and friendliness. Knowledge of this trip. Flexible when weather not good for the day.
Transport
Coach Driver, Mike was amazing! He made us felt safe. Best driver ever! Always accommodating esp, when we love to take pictures of beautiful sceneries.
Follow the Icefields Parkway to Jasper
Follow the Icefields Parkway to Jasper
Canada

It was amazing Rides and the Views spectacular! Coach very comfy and both Tour Guide, John and Driver Mike were wonderful!

Quality of Experience
The Amazing places, Lakes, Trails and Mountains. We took lots of pictures. They gave us good times to enjoy the places. Thanks John and Mike!
Guides, Drivers and Staff
Very friendly and helpful. Patient and kind.
Transport
Safety, clean and very comfy!
Columbia Icefield Excursion
Columbia Icefield Excursion
Canada

It was spectacular! Worth going there and had a wonderful experience.

Quality of Experience
The Glacier experience. More pictures to remember the Amazing views.
Guides, Drivers and Staff
Safety. Knowledge.
Transport
Very safe driver. Attentive.
Jasper to Banff
Jasper to Banff
Jasper

Spectacular views. We were given chance to take pictures, to use washrooms and to eat. Safe driver and Tour guide well expwrienced!

Quality of Experience
The vast knowledge of the Tour Guide, John and the safe driving of the Coach, Mike.
Guides, Drivers and Staff
Their patience and friendliness.
Transport
Safe and patience. Attentive and we'll experienced.
Explore around Banff
Explore around Banff
Canada

Beautiful trails, mountains, Falls and Lakes! Amazing pictures we took, enjoyed the views.

Quality of Experience
The hiking trails to see the Falls, mts,lakes and Fall Foliage. Also, trees covered with snow. Amazing wildlife, Bears, Elks, Goats and birds.
Guides, Drivers and Staff
Friendly, knowledge, patience and not bored with us. Safe driving...
Transport
Safety.
Private Discover Banff and it's Wildlife
Private Discover Banff and it's Wildlife
Banff

We saw Elks, Bear, goats and birds. We were inside the Coach but was able to take lots of pictures.

Quality of Experience
Seeing the wildlife was amazing. Not afraid to hike in the trail because we know our Tour Guide really knew the places.
Guides, Drivers and Staff
Attentive and really nice!
Transport
Safety.
Local specialist: Carl Saulnier-Gagnon

Review of our Canadian Rockies Trip
British Columbia | Sep 26 - Oct 2, 2023

Lani
Lani A.
Bergenfield, NJ | Reviewed on Oct 07, 2023
John our tour guide and Mike our driver were excellent!!!
I would recommend the places that were included in our trip but unsure of the Kimkim Team that handled our arrangements. However, the staff and teams of each place/accommodation that we were staying were amazing.
Thanks to all who made this experience unforgettable for us.
Read more

John our tour guide and Mike our driver were excellent!!!
I would recommend the places that were included in our trip but unsure of the Kimkim Team that handled our arrangements. However, the staff and teams of each place/accommodation that we were staying were amazing.
Thanks to all who made this experience unforgettable for us.

Hotel Reviews
Mountaineer Lodge
Lake Louise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Forest Park Hotel
Jasper
Authenticity & Character
I love love the vibe of this hotel!
Location
Staff
I spent my birthday there; no appointment; we just told them if they can accommodate our group of 16; they did not disappoint; good food, good drinks, overall good service!
Cleanliness & Comfort
Fairmont Banff Springs
Banff

While beautiful; it felt old. The attempt to bring the amenities and design to this century is appreciated; it fell short of our expectations. The rooms were small but I would have preferred a bigger bathroom with a larger shower with the absence of a tub, instead of a table and chairs near the windows which I really did not need because I prefer the bed to read and enjoy the views more.

Authenticity & Character
Location
Staff
The welcome staff A birthday card and a delicious slice of cake was appreciated. The food Team at the cafe were great as well
Cleanliness & Comfort
Bed
Residence Inn by Marriott Calgary Downtown/Beltline District
Calgary

Perfect both in quality of accommodation and location

Authenticity & Character
Clean, smell good, courteous and accommodating dtaff
Location
Staff
Cleanliness & Comfort
Best hotel across all places
Activity Reviews
Private Discover Banff and it's Wildlife
Private Discover Banff and it's Wildlife
Banff
Quality of Experience
Guides, Drivers and Staff
Transport
Tour guide
Calgary Int. Aiport ( YYC)
Quality of Experience
Guides, Drivers and Staff
Very patient, flexible, knowledgeable
Transport
New bus, great driver
Follow the Icefields Parkway to Jasper
Follow the Icefields Parkway to Jasper
Canada
Quality of Experience
Guides, Drivers and Staff
Transport
Columbia Icefield Excursion
Columbia Icefield Excursion
Canada
Quality of Experience
surprising
Guides, Drivers and Staff
Transport
Jasper to Banff
Jasper to Banff
Jasper
Quality of Experience
Guides, Drivers and Staff
Transport
Explore around Banff
Explore around Banff
Canada
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Oct 18, 2023

Hi Lani,

Sorry that you had issues with the site and as you had someone in charge of your group this is why communication was all sent directly to her. Sorry about that, it's easier this way when we are working with a group.

Glad that you enjoyed your trip in Canada.

obsolete system & service
British Columbia | Jul 1 - Jul 22, 2023

C
Christian A.
Switzerland | Reviewed on Aug 14, 2023
Carl gave us some good initial trips ideas, but when we needed some more specific info we were left waiting. At the end we kept only 3 destinations proposed, the rest of the trip we planned independenty. We had the feeling that the packages offerered were pretty standard & for mass tourism. Carl gave good tips especially about Banf & Jasper and flyght to Vancuver Island, even if here the accomodation was 45 minutes off the center of Tofino ... not so handy on a little village with no Taxis... Read more

Carl gave us some good initial trips ideas, but when we needed some more specific info we were left waiting. At the end we kept only 3 destinations proposed, the rest of the trip we planned independenty. We had the feeling that the packages offerered were pretty standard & for mass tourism.

Carl gave good tips especially about Banf & Jasper and flyght to Vancuver Island, even if here the accomodation was 45 minutes off the center of Tofino ... not so handy on a little village with no Taxis =we had to rent a car at the last minute!

The voucher organisation of Kim Kim is obsolete if we compare to all the travelling& booking apps we can get online, and the hotel selection was done via e-mail on a "have a look at this place" basis.
The vouchers for trips often had only date and no timing confirmed, so we had to phone the day before to reconfirm & do the follow up ourself (quite anoying knowing that kim kim charged a full price & commission)

Pricing in kim kim is not transparent, we got a lump sum and we had no break down to understand costing.

overall the kim kim service & system is not for us, will not come back.

Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Aug 14, 2023

Thank you for your follow up Christian.
I'm sorry about your feeling has we spoke about the destination and the programs and you knew about the situation with Tofino. Western Canada is extremely busy during high season and it's hard to get to Banff during summer and feeling alone.

Have a great day

Carl promptly responded to all our queries 👍...
British Columbia | Jul 9 - Jul 15, 2023

S
Saroja B.
Pleasanton, CA | Reviewed on Jul 22, 2023
Carl promptly responded to all our queries 👍🏼 Read more

Carl promptly responded to all our queries 👍🏼

Hotel Reviews
Lobstick Lodge
Jasper
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Canmore Rocky Mountain Ski Lodge
Canmore

Run down bathroom ceiling and tiles, not updated at all. Disappointed 😞

Authenticity & Character
Location
Cleanliness & Comfort
Bugs in the bathroom. Ceiling in bathroom had the tiles around exhaust fan almost falling. Baseboards loose and few little crawling bugs in the bathroom. Very small bathroom.
Sandman Hotel Calgary Airport
Calgary
Authenticity & Character
Location
Close to airport but far from downtown. About 20 minutes by car.
Staff
Cleanliness & Comfort
Activity Reviews
Columbia Icefield Excursion
Columbia Icefield Excursion
British Columbia
Quality of Experience
Guides, Drivers and Staff
Our bus driver/guide was just wonderful. Good personality for the job. Took great photos for us. 👍🏼👍🏼
Transport
Explore around Banff
Explore around Banff
British Columbia
Quality of Experience
Guides, Drivers and Staff
We drove by ourselves. Didn't mean to give one star. Can't figure out how to remove it since it's N/A
Take the Banff Gondola to Sulphur Mountain
Take the Banff Gondola to Sulphur Mountain
British Columbia
Quality of Experience
Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Jul 28, 2023

Thank you Saroja,
I'm glad that you enjoyed your trip in Canada.

Exploring the Canadian Rockies with Carl
British Columbia | Jul 9 - Jul 16, 2023

Koen
Koen D.
Belgium | Reviewed on Jul 19, 2023
Carl gave some suggestions for exploring the stunning nature of the Canadian Rockies. He took into account our possibilities and limitations and warned us about possible tourist traps such as Lake Louise. This enabled us to make the right choice for our trips every day. The most memorable part was the trip from Banff to Jasper over the Icefield Parkway. Extraterrestrially beautiful landscapes, less crowded places such as the turquoise Bow lake, the imposing Athabasca glacier and waterfalls of... Read more

Carl gave some suggestions for exploring the stunning nature of the Canadian Rockies. He took into account our possibilities and limitations and warned us about possible tourist traps such as Lake Louise. This enabled us to make the right choice for our trips every day. The most memorable part was the trip from Banff to Jasper over the Icefield Parkway. Extraterrestrially beautiful landscapes, less crowded places such as the turquoise Bow lake, the imposing Athabasca glacier and waterfalls of the same name. In addition, we were joined a few times by foraging black bears, a group of bighorns and elks. The town of Banff itself and the Johnston falls were too busy. Surprisingly beautiful and very quiet places were (near Banff) the Minnewanka lake, the Vermillion lakes and (near Jasper) the Medicine Lake. All hotel accommodations were fine and picking up and returning the rental car went smoothly.

Hotel Reviews
Sandman Hotel Calgary Airport
Calgary

Convenient location close to the airport. Rooms are spacious and clean. Excellent breakfast and food at he Moxies's restaurant.

Authenticity & Character
Excellent for transit stay.
Location
7 miles from the airport. Hotel provides a free shuttle bus.
Staff
Very fiendly and helpful. Due to flight delays, wa arrived after midnight. No one was present at the counter. It took 10 minutes before sombody showed up.
Cleanliness & Comfort
spacious and clean
Banff Rocky Moutain Resort
Banff

Clean. Spacious for 2 persons, but a bit tight for 4 persons. (sofabed). Large kitchen but with minimal crockery and utensils

Authenticity & Character
Tastefully decorated. Beautiful posters
Location
Quiet location away from the hustle and bustle in Banff
Staff
Cleanliness & Comfort
Tonquin Inn
Jasper

Looks a bit dated and could be a bit neater, but all in all OK. Few parking spaces a short distance away, so we had to go a long way with the luggage.

Authenticity & Character
Location
Easy access. There is a restaurant next to it
Staff
Cleanliness & Comfort
Looks a bit dated and could be a bit neater
Activity Review
Drive from Calgary to Banff
Drive from Calgary to Banff
British Columbia

A smooth hand fine drive with nice views.

Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on Jul 19, 2023

Hi Koen,

Thank you for your review and I'm really glad that you enjoyed your trip to the Rockies.
The Icefield parkway is my favorite road ever :)

Have a great day

Carl was Awsome!!!
British Columbia | May 5 - May 12, 2023

Fernanda
Fernanda S.
Mexico | Reviewed on May 17, 2023
Carl was super helpful he suggested out of the box destinations that were a perfect fit with what we wanted. Every place we visited was awsome. His attention to me and my family were great. Read more

Carl was super helpful he suggested out of the box destinations that were a perfect fit with what we wanted. Every place we visited was awsome. His attention to me and my family were great.

Hotel Reviews
Holiday Inn Vancouver Centre, an IHG Hotel
Vancouver

The Hotel was ok but the location isn't that pretty. The rooms did not have a safe in the bedroom so there was no safe place to store passports and computers. Parking was not included and was expensive per day.

Authenticity & Character
Very Standard Holiday inn hotel
Location
The Area could be better and more centric
Staff
Helpfull and spoke spanish
Cleanliness & Comfort
Beds coul be impoved
Chateau Victoria Hotel and Suites
Victoria

Super nice hotel nice and fair tariff and tha location was great, very local, people were very nice and the rooms were super comfortable.

Authenticity & Character
Loved all the detail the shampoo, the architecture, the views
Location
Awsome location very centric close to everything nice neighborhood
Staff
Super nice and helpfull during the visit
Cleanliness & Comfort
From all my hotels the very very best
Sandman Hotel & Suites Kelowna
Kelowna, British Columbia

The hotel was not very centric, it was very old, the rooms we got did not have lighting and illumination, felt very dark. The carpets were not clean, they did not have a safe in the bedroom, the door did not close correclt, the staff did not make your bed or clean your room. They did not have a restaurant and overall not a very good experience.

Authenticity & Character
Very old hotel needs a revamp
Location
Very far away from downtown
Staff
They did not clean the rooms unless told to
Cleanliness & Comfort
very old, beds were not done properly, old AC and dirty carpets
Activity Reviews
Capilano Suspension Bridge Park
Capilano Suspension Bridge Park
Vancouver

Loved this park it was one of the best suggestions !!

Quality of Experience
Guides, Drivers and Staff
we did not have one
Transport
we drove ourselves
Victoria to Vancouver, Depart (2 h 30 min)
Victoria to Vancouver, Depart (2 h 30 min)
Victoria

We bought the tickets ourselves

Quality of Experience
Guides, Drivers and Staff
Transport
Arrive in Kelowna
Arrive in Kelowna
Kelowna

Loved the town but would have liked more suggestions on what to do there

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Carl Saulnier-Gagnon
Carl
Carl Saulnier-Gagnon
Local specialist in Québec | Replied on May 20, 2023

Gracias Fernanda,
Fue un placer de servir le.

Good communication and when we had to make ch...
British Columbia | Sep 5 - Sep 12, 2022

J
Jose R.
Bloomingdale, FL | Reviewed on Sep 20, 2022
Good communication and when we had to make changes due to forest fires the team came thru!! Read more

Good communication and when we had to make changes due to forest fires the team came thru!!

Hotel Reviews
Irwin's Mountain Inn
Banff
Authenticity & Character
Old hotel
Location
Staff
Cleanliness & Comfort
Applause Hotel by CLIQUE
Calgary

Nice room and food was excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stoneridge Mountain Resort
Canmore

Room was nice, pool was not heated but overall workd out well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marie-Christine Desjardins