You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.
Cuba was a nice place to get away from being connected all the time · Cuba - Jan 16 - Jan 20, 2020
Cuba was a nice place to get away from being connected all the time. The great weather is a huge plus.
Usually, I personally prefer mid-budget, backpacking style trips, but I was with family and saw that Cuba is easier to see with a guide, so I opted for a guided tour. For my first time in Cuba, I wanted to see a little bit of everything, so I asked for an itinerary which included Havana, Viñales, and the beach. This itinerary is a very common one, and the price appears to be similar to tour... read more
Overall excellent experience... · Cuba - Nov 24 - Nov 29, 2019
Overall excellent experience. Vinales National Park was worth the 3 hour drive. Bike ride through Vinales was incredible. Very thankful that we did a full day guided tour in Havana on our first day. It helped us get our bearings and find a comfort zone for the remainder of the trip. Karin was very responsive and tremendous to work with.
Truly a reliable travel agency and an amazing experience · Cuba - Oct 15 - Oct 19, 2019
I am very impressed with the service. I submitted my request less than a week before I decided to make a trip to Cuba. Karin responded quickly to my request and curated an itinerary for me. I’m grateful for the swift respond and the customised planned itinerary with accommodation included.
When I arrived Cuba, it took me a while to find my tour guide (Fernando). My feedback is that the signages could be bigger. But other than that, it was alright.
Throughout the trip, I had 2 tour guides... read more
A great introduction to Cuba · Cuba - Oct 9 - Oct 13, 2019
Carlos is a great and experienced guide. He was very candid and happy to answer any questions about Cuba, the political situation, and more. It was a refreshing and fascinating introduction to the country - our only regret was that our trip was too short.
5 Days in Cuba - 6 Unique Itinerary Ideas · Cuba - May 15 - May 20, 2019
Karin was so easy to work with. Booking the trip could not have been easier.
The trip to Cuba was really seamless and eye opening. Everything went off without a hitch and was well paced. We loved all of our guides. Fernando was waiting for us at the airport in Havana and was with us both days in Havana. He was knowledge, fun and accommodating. His love for Cuba was evident.
He drove us to Trinidad where we stayed at the Casa de Mi y Osi. It was in a perfect location and we could not have... read more
Cuba! · Cuba - Apr 25 - May 6, 2019
The best thing about the tour was the guides. Thy were all very knowledgeable, generous, fun to be with and willing to be flexible.
The organization was great and worked like clockwork - we got the mix of experiences we were looking for.
Cuba 2019, Father and Son trip · Cuba - Apr 14 - Apr 19, 2019
Very educational trip, tour company did it's best to insure our best possible experience.
Father Son Havana · Cuba - Mar 13 - Mar 17, 2019
Karin and Espiritu Travel teamed up for a great inaugural trip to Havana. Karin communicated well and responsively throughout the entire pre-trip experience.
Julio met me at the airport and was basically a full-time guide from 9-10am until we packed it in for the day. Julio is a proud Cuban and incredibly knowledgeable about history, culture and life in general -- and very customer service (American style) focused. Luis, another guide in training tagged along for a couple of days and was... read more
Cuba for Culture · Cuba - Feb 7 - Feb 12, 2019
We could not have been more pleased with our experience with Karin, Ariel (our guide), and the people of Cuba. It was an enlightening trip where we learned far more than we ever thought we would about the little island to the south.
Karin’s itinerary was well thought out and tailored to meet our interests. She was a pleasure to work with.
Ariel was extremely informative and passionate about his home country. He was interested in learning of the differences in our cultures and governments... read more
Organized “Freedom” in Cuba · Cuba - Nov 21 - Nov 21, 2018
Karin was extremely responsive and patient as we planned the trip. Our in-country guide, Thais, was extremely professional and knowledgeable. Right away she made us feel welcomed and went out of her way to ensure we enjoyed our experience. Our drivers (Pedro and Ivan) arrived on time and their cars were well-maintained and comfortable. I highly recommend KimKim and Espíritu Travel!
Planning Your Visit to Cuba · Cuba - Aug 4 - Aug 10, 2018
Eiser was our guide and he was excellent in his knowledge of Cuba and his awareness of our needs. His driving on the trip to Trinidad was excellent and navigated the many pot holes with extreme expertise and diligence. He made the trip fantastic with his calmness and willingness to go the extra mile for whoever needed it. There was one participant who was quite difficult at times, and always late for whatever we were doing and complained about everything, but he showed great equanimity,... read more
Tour to havana · Cuba - Jul 2 - Jul 2, 2018
Cuba was amazing! Magalys our tour guide did an excellent job taking us to the best spots in Habana like La bodeguita del Medio ( live music and mojitos), delicious lunch at Chanchullero de Alamar and the highlight of the entire day was the ride on the classic car. A very unique, unforgettable and emotional experience.