the United States Travel Agents

My best friend, my dog, and I took an unforgettable road trip through California, all thanks to our incredible travel specialist Leo! From the planning stages to the actual trip, Leo's attention to detail, expertise, and personalized touch truly made this trip one of the most fun and special trips I've ever been on :)

We traveled from Santa Barbara to San Francisco up the Pacific Coast Highway, stopping at the most beautiful beaches along the way! One of the highlights of the trip was our whale-watching tour in Monterey Bay. Leo made sure to book us on the best cruise company, where we were fortunate enough to see WHALES!! along with dolphins and seals :) It was INCREDIBLE! The crew was fantastic, providing insightful information and answering all our many many many questions :)

Leo's excellent recommendations for hikes and lookout points allowed us to fully appreciate the beauty of California (this was my very time there), and even helped us find some less crowded and dog-friendly spots to enjoy! He was also incredibly responsive and supportive during the entire trip, checking in regularly to make sure everything was running smoothly and providing timely solutions to any unexpected changes or issues. Our kayaking tour was canceled due to wind, but Leo jumped in immediately and provided us with tonnssss of options!

I can't thank Leo enough for putting together this unforgettable trip. The memories we made on this trip will last a lifetime (the tattoos we got in Santa Barbara also will LOL)! Thanks a million, Leo! You're the best <3

Activity Review

Monterey Bay whale watching

Monterey

IT WAS INCREDIBLE! We saw whales and dolphins! The crew was so very friendly, kind and patient. We had tons of questions and bothered them for a tour of the captain's room and they gave us a little tour of the inside! They were so funny and we really enjoyed our time on the boat! They told us tons of facts about the whales we got to see! On our cruise, we saw an adult female whale, with two juvenile whales and a bigger, male whale! It was so cool!! I would highly recommend going whale watching :) It was the highlight of my entire trip!

Quality of Experience

Had a place to sit inside and outside and plenty of viewing area for whales

Guides, Drivers and Staff

Everyone (staff) was hilarious and so kind. We quickly made friends with them and enjoyed chatting them and hearing all the knowledge they have about the whales, boats, ocean, etc.

Transport

10/10 great boat ride. Great driver-Captain gave us a tour and showed us how he steers the boat and then showed us the route we took!

Leo, was a pleasure to work with from start to finish. He provided excellent ideas, listened to our input and planned a great trip.

He even sent specific directions with suggestions on what to wear and weather updates.

We had a couple snags along the way (which is expected when you travel) but Leo was attentive and helped us determine the best possible outcome.

If planning a trip is to stressful, let Leo do it for you.

We highly recommend him and Kim Kim.

Activity Reviews

Napa and Sonoma Hot Air Balloon Tour

Napa

Fantastic experience but I’m rating this a 4 out of 5 because our reservation was messed up and one of us almost didn’t get to go. Luckily someone didn’t show and it all worked out. The pilot and crew were excellent and I highly recommend this experience.

Quality of Experience

Our reservation was messed up we paid for 3 people and the morning of they said they only had 2. Be sure to triple check.

Guides, Drivers and Staff

Transport

Sonoma e-bike wine tour

Napa

Great experience. Enjoyed our guide Mike. We weren’t too keen on the second winery (Sebastian). I was very, very deliberate and out asking the fees for the tasting and what the purchase requirements were to get them waived. My whole family heard the same thing and when we went to check out it changed. Very frustrating. The reason this is important is because one family member may have opted out of this tasting because they really didn’t want anymore wine that day. Regardless, great time and experience.

Quality of Experience

Food

Very nice lunch. They also asked our preference and we got to select from a small menu prior. Helpful.

Guides, Drivers and Staff

Transport

Monterey Bay whale watching

Monterey

Crew was great especially Isaiah. Saw lots of whales and sea lions. Dress warm would be my recommendation to future travelers. We stayed at the Stargazer Hotel in Monterey, but it was a really bad experience. However, Leo quickly rectified the situation and as a Marriott Platinum member, we found another accommodation.

Quality of Experience

Guides, Drivers and Staff

Transport

Napa wine tour with picnic lunch

Napa

We went on a winery tour in Napa, which was great, but it would have been helpful to know the various pricing structures and deals offered by each winery beforehand. This would have allowed us to strategize better and potentially save money on tastings and wine purchases.

Quality of Experience

Food

Just an ok ham sandwich.

Guides, Drivers and Staff

Transport

Leo was amazing in putting together a seamless and unforgettable national parks trip. He was super communicative and came up with a flexible plan that allowed us to get some remote work done during our time away as well, as he arranged unique weekend guided tours and self-guided hikes during the week. He understood our goals with hiking and came up with trail options that matched the technicality and difficulty level we were looking for. The guided tours were so much fun and we had really interesting guides that we enjoyed hearing stories from about their personal lives and adventures- the mountain bike and kayak guides were super cool. The ATV tour was quite a thrill ride! Altogether, the trip was amazing, and we crossed off a major bucket list item of seeing the big 5 utah parks plus more (Grand Canyon + Lake powell)! And all of the hotels were perfect - many served breakfast, and they all had good wifi so the two of us were able to get work done remotely. We owe it Leo for the awesome memories we shared and beautiful sights we saw!

We had a great time on our trip! Our vacation guide was very well put together and was full of information. We really appreciated not having to worry about bookings.

Cami put together a great vacation for us to the Grand Canyon and Sedona. The format of the offering was different than what I had previously gotten from KimKim, namely she put together an itinerary but did not book the trips (I don’t know if this is the new format KimKim is adopting.) While I would have preferred a more full service offering, Cami put together an excellent itinerary and give us detailed information on how to book activities and other reservations easily on our own. She hit all the highlights at both sites, including some fun side excursions. The night sky tour at Lowell Observatory was a highlight! I also appreciated that she followed up with us even after the itinerary was built, to let us know about new tour and activity openings as Arizona opened up from the pandemic. Thanks Cami for putting together a great itinerary and helping us plan a family vacation that we all loved!