Ana Maibach

Kim Kim recommended the best of the best. My mom and I had an incredible experience, with the best service and everything went smooth. Thank you Kim Kim! read more

Kim Kim recommended the best of the best. My mom and I had an incredible experience, with the best service and everything went smooth. Thank you Kim Kim!

Activity Review

The Best of Argentina Culinary Experience

Buenos Aires

This is a must do! They make it so much fun and you get the full Argentine experience from the wine down to the food and all the way to dessert and matte tea. Highly recommend!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

First thank you to Ana from Cordoba who made this trip for us. 👏👏👏

So many people to thank and names I might have missed. But I will start with my accommodations. Whether it’s a 5 star hotel or air bnb, I was given that served it purpose well for me. Aside from great hotels like Llao Llao in Bariloche, Alto Andino in Ushuaia and Senderos Hosteria in El Chalten are nice.

Valeria our tour guide for Iguazu falls was superb including our drivers. Nahuel made our Food tour in Buenos... read more

First thank you to Ana from Cordoba who made this trip for us. 👏👏👏

So many people to thank and names I might have missed. But I will start with my accommodations. Whether it’s a 5 star hotel or air bnb, I was given that served it purpose well for me. Aside from great hotels like Llao Llao in Bariloche, Alto Andino in Ushuaia and Senderos Hosteria in El Chalten are nice.

Valeria our tour guide for Iguazu falls was superb including our drivers. Nahuel made our Food tour in Buenos Aires extra educational and lots of new information.

Tour guide and driver for Buenos Aires city tour I will recommend to friends.

L Hotel Palermo, especially Julia and colleagues are extra accommodating with our needs. Like looking for a saloon and others.

Thank you so much ! Although I am still in my next 10 days in Brazil, I really am so happy and all my pictures sent to you will say it.

Ana was amazing in putting together our trip to Patagonia. She was prompt to respond and organized an amazing itinerary, exactly what I wanted. The guides were very knowledgeable, kind and responsive. I lost my phone, by contacting the urgent line I had it back by the next day. Will certainly book with them again for my next adventure read more

Ana was amazing in putting together our trip to Patagonia. She was prompt to respond and organized an amazing itinerary, exactly what I wanted. The guides were very knowledgeable, kind and responsive. I lost my phone, by contacting the urgent line I had it back by the next day. Will certainly book with them again for my next adventure

Activity Reviews

Whale watching navigation

Puerto Madryn

Overwhelming experience seeing the whales so up close

Quality of Experience

No

Guides, Drivers and Staff

Transport

El Doradillo Adventure

Puerto Madryn

Very peaceful experience, you’re literally hanging out in a beach, watching the whales at close distance. Our guide Leandro was superb and very accommodating.

Quality of Experience

No

Food

Guides, Drivers and Staff

Transport

Perito Moreno Glacier Excursion

El Calafate

What can I say regarding one of the most important tourist attractions in the world. You just have to experience it.

Quality of Experience

Guides, Drivers and Staff

O

Transport

Nautical Safari

El Calafate

You get it experience the glacier up close and personal! Definitely recommend doing this.

Quality of Experience

Guides, Drivers and Staff

Transport

Cerro Avanzado Adventure

Puerto Madryn

Great time watching seals.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful time in Argentine. Ana and her team put together an itinerary that ensured that we saw the best that the country had to offer. From vibrant cities to high altitude Andean towns and villages, from glaciers & icebergs to verdant rainforest and the unforgettable Iguazu Falls, we were constantly stunned and amazed by the share scale, grandeur and beauty of Argentine.
On top of this, we quickly discovered how helpful and tourist friendly the Argentinian people are. Add good... read more

We had a wonderful time in Argentine. Ana and her team put together an itinerary that ensured that we saw the best that the country had to offer. From vibrant cities to high altitude Andean towns and villages, from glaciers & icebergs to verdant rainforest and the unforgettable Iguazu Falls, we were constantly stunned and amazed by the share scale, grandeur and beauty of Argentine.
On top of this, we quickly discovered how helpful and tourist friendly the Argentinian people are. Add good quality food and amazing wine to the mix and you can see how we fell in love with Argentina and her people.
Highlights for us included:
 El Calafate – being able to get so close to the glaciers and icebergs was breathtaking.
 Salta – a gem of a city surrounded by unbelievable natural beauty.
 Iguaza – simply stunning!
We would like to thank Ana, Clementina and everyone else who played a part in organising our trip. We don’t really want to single out any one individual as everyone was excellent!

Our trip ( my husband and myself) was a dream come through. I have absolutely no negative comments re the organization of our trip by Ana. Ana answered all our queries promptly before our trip . All the drivers and guides - Fabio, Andrea , In Buenos Aires,Daniel in Mendoza, Aljender in El Calafate and Manuel in Igwazu Falls were all professional and went out of their way to make sure that we were always comfortable and made the experience an unforgettable one. ( I have forgotten some... read more

Our trip ( my husband and myself) was a dream come through. I have absolutely no negative comments re the organization of our trip by Ana. Ana answered all our queries promptly before our trip . All the drivers and guides - Fabio, Andrea , In Buenos Aires,Daniel in Mendoza, Aljender in El Calafate and Manuel in Igwazu Falls were all professional and went out of their way to make sure that we were always comfortable and made the experience an unforgettable one. ( I have forgotten some names-Sorry ).
The only thing I can complain is that as a tourist who wanted to see as much as possible we always had to fly through Bueno Aires airport so a lot of time was wasted in airports. However this seems to be unavoidable.
I recommend booking through KIMKIM as it went as smooth as possible. I have no second thoughts of giving them FIVE STARS.
THANK YOU

ROSALIE FRENDO ( Malta, Europe)

Hotel Reviews

Savoy Hotel

Buenos Aires

We spent 3 nights at beginning of our holiday then another night at end of holiday. The first room was very spacious on the main road. Staff were all very efficient and helpful. Breakfast was very abundant. The bedroom for the last night was much smaller but sufficient.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Club Tapiz

Maipú - Mendoza

Our room at the Tapiz Hotel was very spacious with a patio overlooking the vines and swimming pool. Very friendly staff and also very thoughtful. The last day we needed to leave before breakfast however a tray was brought to our room with availability of coffee/ tea ,cake and fresh fruit. We appreciated this very much. The only hiccup was that the boiler was out of order and so we could not have showers in our room but had to go to theSpa. This obviously was inconvenient.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Kapenke Hotel

El Calafate

This hotel needs some improvements. It needs to be modernized- no lift. The safe in the room was broken . Should have been removed as gave the impression of untidiness. Not enough plugs in the room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

El Pueblito Iguazu

Puerto Iguazú

Lovely hotel. Our room was very spacious with a balcony and area to sit outside over the garden which is very very green. Wished to stay a bit longer but had to return to reality,,

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tango Show & Dinner

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Neighborhoods Tour

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

The driver and guide were very obliging

Transport

The Best of Argentina Culinary Experience

Buenos Aires

Perfect to inter relate with other tourists of all ages. Fun and relaxing evening delivered with great enthusiasm.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sunset Horseback Riding

Mendoza

Stefan is an experienced rider so the horse was a little bit of a follower but of course this is understandable as no risks to be taken. A experience to say that one rode in Andes Mountains.

Quality of Experience

Guides, Drivers and Staff

Transport

Uco Valley Wine Tour

Mendoza

This entailed three different wine tasting. The first was a ‘boutique’ winery. Very interesting and we were very well catered for: We then went to the second winery( which was next door). We were fifteen mins late and were refused!! The last winery where we had lunch was lovely and also very good.

Food

Guides, Drivers and Staff

Daniel , our driver, was so so obliging.

Aconcagua Park & Inca Bridge

Mendoza

Food

Transport

Perito Moreno Glacier Excursion

El Calafate

Guides, Drivers and Staff

Transport

Nautical Safari

El Calafate

So exciting and scary,

Quality of Experience

Guides, Drivers and Staff

Manuel was more than excellent. I will not forget Igwazu falls due to his excellent guiding with such enthusiasm. I he took us to airport and also helped us to pass in our luggages.

Transport

Argentinean Falls - Full day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Great Adventure - Boat trip

Puerto Iguazú

So exciting. Not to be missed.

Quality of Experience

Guides, Drivers and Staff

Manuel our guide was amazing

Transport

All very well timed

Brazilian Falls - Half day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

My client Karyn Anderson and her child Sebastian were delighted and have nothing but praise for all the arrangements made by Kimkim and Ana who was extremely helpful right through the booking process.

For starters, I would like to commend Ana for her selfless and prompt responses and excellent suggestions.
There were many changes but she handled the challenges with great expertise, otherwise for me, an unknown destination.

My client has written that everything went without a hitch,... read more

My client Karyn Anderson and her child Sebastian were delighted and have nothing but praise for all the arrangements made by Kimkim and Ana who was extremely helpful right through the booking process.

For starters, I would like to commend Ana for her selfless and prompt responses and excellent suggestions.
There were many changes but she handled the challenges with great expertise, otherwise for me, an unknown destination.

My client has written that everything went without a hitch, the arrangements were superb and Paloma was a fabulous attraction. Staff along the way were great and the day tour was more than satisfactory.

Thank you Ana and Kimkim - I will certainly be back in the future

My "guide" was a lovely man, very friendly and prompt. But he wasn't really a guide. I spent a day touring Pablo Neruda's homes because I thought I would learn more about the poet from him. Instead I went to each home and listened to a repetitive audio tour. Not what I thought I was paying more for. I do want to reiterate that this was not Orlando's fault, he was very kind and considerate every step of the way. But the planning by the agency was poor. read more

My "guide" was a lovely man, very friendly and prompt. But he wasn't really a guide. I spent a day touring Pablo Neruda's homes because I thought I would learn more about the poet from him. Instead I went to each home and listened to a repetitive audio tour. Not what I thought I was paying more for. I do want to reiterate that this was not Orlando's fault, he was very kind and considerate every step of the way. But the planning by the agency was poor.

All the trip was amazing. The places were incredible and unbelievable. I’ll book again from kimkim

Our trip to Argentina exceeded our expectations and some. On the ground, the transfers were always early and ready for us, providing a seamless and on-time experience. We felt like each of the guides on the ground were knowledgeable about the given area that we were in and, most importantly, answered our one-off questions when we had them. We traveled to El Calafate, El Chalten, and Iguazu Falls and had a memorable time in each destination. In addition, each of the hotels we stayed had... read more

Our trip to Argentina exceeded our expectations and some. On the ground, the transfers were always early and ready for us, providing a seamless and on-time experience. We felt like each of the guides on the ground were knowledgeable about the given area that we were in and, most importantly, answered our one-off questions when we had them. We traveled to El Calafate, El Chalten, and Iguazu Falls and had a memorable time in each destination. In addition, each of the hotels we stayed had incredible views of the mountains and in the case of Iguazu was situated in the rainforest. They were clean, and definitely felt safe. Overall, Ana and the team at kimkim were responsive and lined us up to having a memorable and fun vacation in Argentina.

Argentina is indeed a beautiful country and our trip was made most memorable by the excellent service provided by our travel specialist Ana and her entire onsite team.
Clementina, the local specialist was extremely responsive and flexible to change the trip as needed.
Our guide in Buenos Aires, Andrea Zunino and driver Fabio were both extremely knowledgeable about the city, history, culture and a pleasure to be with, with the pleasant and friendly demeanor.
We had the same experience in... read more

Argentina is indeed a beautiful country and our trip was made most memorable by the excellent service provided by our travel specialist Ana and her entire onsite team.
Clementina, the local specialist was extremely responsive and flexible to change the trip as needed.
Our guide in Buenos Aires, Andrea Zunino and driver Fabio were both extremely knowledgeable about the city, history, culture and a pleasure to be with, with the pleasant and friendly demeanor.
We had the same experience in Mendoza with our driver & guide Daniel Sciolis and in Bariloche with our guide Gonzalo.
Thank you to the entire team for making our trip memorable!

Had an amazing trip overall and loved our itinerary to Chile and Patagonia. Overall, the coordination between cities was great and the transfers were perfect. The kim kim platform was wonderful and I really liked this service. However, I would not recommend using the agency or Ana, as she dropped the ball as our travel planner. Specifically, we met virtually to discuss the details of our hike in Patagonia… her lack of knowledge and insight into the W trek led to us staying in a small 4 foot... read more

Had an amazing trip overall and loved our itinerary to Chile and Patagonia. Overall, the coordination between cities was great and the transfers were perfect. The kim kim platform was wonderful and I really liked this service. However, I would not recommend using the agency or Ana, as she dropped the ball as our travel planner. Specifically, we met virtually to discuss the details of our hike in Patagonia… her lack of knowledge and insight into the W trek led to us staying in a small 4 foot tent in rainy 30 degree cold weather located at the top of a mud hill instead of a warm room dorm that you could walk around in and has individual showers. Additionally there were other scheduling issues that led to us missing our hike briefing, which caused a bit of a mess for us. My expectation is that a travel agent helps you to navigate options, provide insight that you would otherwise not have, and ensure a smooth schedule throughout the trip. This was not the case. Again, the basics of the trip were great… but this is more of a “plug and chug” kind of agency.

We had an amazing trip overall to Chile (Valparaiso, Santiago, Rapa Nui (Easter Island), Atacama desert and Patagonia). The trip was smooth, informative, had great guides overalls and very few hiccups.

The few elements I would propose to improve:

1. Our first night in Hotel Fundador was not good. We had a horribly tiny room that gave to the front of the hotel. We were on the 2nd floor and it was extremely noisy. I had never been in a hotel room that small. During our second stay at the... read more

We had an amazing trip overall to Chile (Valparaiso, Santiago, Rapa Nui (Easter Island), Atacama desert and Patagonia). The trip was smooth, informative, had great guides overalls and very few hiccups.

The few elements I would propose to improve:

1. Our first night in Hotel Fundador was not good. We had a horribly tiny room that gave to the front of the hotel. We were on the 2nd floor and it was extremely noisy. I had never been in a hotel room that small. During our second stay at the hotel for the end of our trip, we told them this and they gave us their standard room which was much better
2. We weren't aware that we could fly directly to Puerto Natales (instead of flying to Punto Arenas which was 3 hours away via bus) - it would be good to have been told that a flight to Puerto Natales was preferred
3. Our tour operator in San Pedro de Atacama would give us intervals for pick-up (for example: between 4-4:30AM) - it would be preferred to have a shorter interval especially when the pick-up is that early
4. Our tour operator in San Pedro de Atacama sub-contracted a tour to the Tatio Geysers without telling us when the tour was meant to occur with them if there were at least 2 people. It was bad because they didn't warn us and the new tour operator had a different pick-up time: instead of 4-4:30AM, it was 4:30-5AM. We lost sleep because of this poor communication. We were very unhappy with this and it was hard to even get a "sorry, this was our mistake"
5. We originally had a rainbow valley tour in Atacama, but it was cancelled due to poor weather. This was fine, but the replacement tour was an "archeological tour". It was not a great tour - very little to see - very little information
6. Following my comment in #5, it would have been better that the tour operator rearrange our schedule to include the full day Pierras Rojas tour. We asked for them to suggest new tours, etc., but they were not helpful.

As you see, we have some feedback but I need to highlight how enjoyable Rapa Nui Tours (guide: Sabrina Tuki Pont), Patagonia Planet and CL Mundo were. Our tour operator in Atacama (Capricornio Expediciones) was disappointing overall such that our experience in Atacama was less enjoyable.

Ana was excellent. We would definitely work with Kimkim again.

Two other comments:
- Maybe include more restaurant suggestions in the given locations
- I would have preferred that the tours be English only, and not bilingual Spanish/English. We felt that we would get less information on bilingual tours than on English only tours.

Hotel Reviews

Hotel Vai Moana

Easter Islan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ultramar

Valparaíso

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Fundador

Santiago, Región Metropolitana

Our first stay, we had a terribly tiny room. We could not have our luggage open in the room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Casa de Don Tomás

San Pedro de Atacama

Fantastic hotel with kind staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lady Florence Dixie

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room could be renovated, but still was comfortable enough for our needs.

Activity Reviews

Half Day Akivi Tour

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Moon Valley and Mirador Ckari

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Would have preferred an English only tour.

Transport

Santiago Markets City Bike Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Sunset at Tahai

Easter Island

We did not need this activity given our hotel was 5 minutes away by foot. I would recommend another tour instead of this one for people staying in Vai Moana hotel.

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Puritama Hotsprings

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Rainbow Valley

San Pedro de Atacama

We did not have this activity - it was an archeological tour. I would not recommend - it was not informative.

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic excursion to the Torres del Paine National Park (with Box Lunch)

Puerto Natales

Quality of Experience

Food

Guides, Drivers and Staff

It would have been better to have an English only tour - not bilingual

Transport

Evening Astronomy Tour

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day - Valparaiso & Viña del Mar

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Easter Island Full Day Tour

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Orongo Tour

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise at Tongariki

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Tatio Geysers

San Pedro de Atacama

The tour ended up being great, but Capricornio Expediciones was very poor in communicating the time of pick-up (time changed so we lost 30 minutes sleep) and the fact that they sub-contracted the tour without telling us We were also meant to be dropped off at our hotel, but that didn't happen.

Quality of Experience

Guides, Drivers and Staff

Transport

Cejar & Tebinquiche Lagoons - Atacama Salt Flat

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Navigation to Balmaceda & Serrano Glaciers

Puerto Natales

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full day Hiking Base Las Torres - 20km approx

Puerto Natales

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Overall, a very positive experience working with Kimkim organizing and executing my 6-weeks "bucket list" trip across Argentina, Brazil, Bolivia, Chile, and Uruguay
Ana - the planning specialist - has done a great job designing the initial trip and then adjusting it based on my feedback - I think we went through ~15 iterations of the plan
If you plan on travelling across multiple countries - I would highly recommend Kimkim, as most (all?) local travel agencies only operate in their own... read more

Overall, a very positive experience working with Kimkim organizing and executing my 6-weeks "bucket list" trip across Argentina, Brazil, Bolivia, Chile, and Uruguay
Ana - the planning specialist - has done a great job designing the initial trip and then adjusting it based on my feedback - I think we went through ~15 iterations of the plan
If you plan on travelling across multiple countries - I would highly recommend Kimkim, as most (all?) local travel agencies only operate in their own countries. Kimkim did organize the entire trip, including 'handovers' between local tour agencies, local and international airfare, hotels, and, of course, tours
You pretty much deal with 3 layers: Kimkim that hires a local travel agency, which, in turn, hires your actual tour provider. Kimkim will develop your detailed itinerary and most of the daily communication is done via WhatsApp. You will have an emergency contact # (across all countries) and a day before you will receive a WhatsApp reminding you of the next day activities - works pretty well!
We opted for a combo of group and individual tours and, in retrospect, I would highly recommend individual tours - you'll learn so much more, although, they are, of course, more expensive
Choice of hotels by Kimkim was pretty good - most in great, "walk to everything" locations, some even with swimming pools? (we opted for budget hotels)
In terms of highlights: Iguazu Falls, Atacama desert, Vina del Mar, El Calafate glaciers, Ushuaia, Mendoza horseback riding + wine tasting, Montevideo and Punta del Este. Personally, I wasn't that impressed with Bolivia/Uyuni salt flats or Bariloche
Obviously, Kimkim service comes at a price - but you pay for the convenience of Kimkim organizing everything for you

Hotel Reviews

Patio de Piedra

La Paz

A unique / antique looking hotel in the heart of La Paz - walk to everything!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Takha Takha

San Pedro de Atacama

Outdoor swimming pool! A bit of a walking distance to main attractions

Authenticity & Character

Location

Staff

Nobody spoke English

Cleanliness & Comfort

Hotel Fundador

Santiago, Región Metropolitana

Great location - walk to everything. Hotel is a bit dated. Very helpful staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ultramar

Valparaíso

Very far from everything and very dated

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Big Sur

Puerto Natales

Brand new hotel in a good location. Helpful staff. Rooms quite small

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Esplendor Cervantes

Montevideo

Great location - walk to everything! Helpful staff. Hotel somewhat dated. Indoor pool + sauna

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Awa Boutique + Design Hotel

Punta del Este

Great new boutique hotel with indoor/outdoor pools and spa. Very helpful staff. A bit far from everything

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Neighborhoods Tour

Buenos Aires

Big bus group tour - you learn a bit and take some pictures

Quality of Experience

Guides, Drivers and Staff

Transport

San Antonio de Areco & Estancia el Ombu

Buenos Aires

Somewhat interesting, but not much to see. Group horse riding not exciting. Lunch just OK

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Brazilian Falls - Half day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Argentinean Falls - Full day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Great Adventure - Boat trip

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

LA PAZ CULTURAL CRUISE - LA PAZ FD

La Paz

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Experience city tour - half day

La Paz

Quality of Experience

Guides, Drivers and Staff

Transport

UYUNI SALT FLATS + RESERVE & LAGOONS ESSENTIAL 1/3

Uyuni

Quality of Experience

Guides, Drivers and Staff

Transport

UYUNI SALT FLATS + RESERVE & LAGOONS ESSENTIAL 2/3

Uyuni

Quality of Experience

Guides, Drivers and Staff

Transport

UYUNI SALT FLATS + RESERVE & LAGOONS ESSENTIAL 3/3

Uyuni

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Puritama Hotsprings

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Moon Valley and Mirador Ckari

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Rainbow Valley

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Tatio Geysers

San Pedro de Atacama

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic City Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Valparaíso Half Day Walking City Tour

Valparaíso

Quality of Experience

Guides, Drivers and Staff

Transport

Panoramic excursion to the Torres del Paine National Park (with Box Lunch)

Puerto Natales

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Navigation to Balmaceda & Serrano Glaciers

Puerto Natales

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Perito Moreno Glacier Excursion

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Nautical Safari

El Calafate

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Tierra del Fuego National Park

Ushuaia

Quality of Experience

Guides, Drivers and Staff

Transport

Victoria Island and Arrayanes Forest Sailing

Bariloche

Quality of Experience

Guides, Drivers and Staff

Transport

Half day Horse Riding

Mendoza

Quality of Experience

Guides, Drivers and Staff

Transport

ACONCAGUA HILL "TREKKING & LANDSCAPING"

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Montevideo City Tour

Montevideo

Quality of Experience

Guides, Drivers and Staff

Transport

Tigre & Delta of the Paraná

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Leisure Day in Buenos Aires

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Excellent and appropriately adventurous tour of Chilean alpine world, Patagonia (Torres del Paine, El Calafate, El Chaltan) and End of the World. Ana worked with two of us to identify great lodging and enriching experiences--all within our budget. Transport through two countries was seamless and all taxis were on time and well briefed. Also friendly and helpful in making adjustments to our schedule, booking internal flights, and suggesting places to eat and places to go at each locale. ... read more

Excellent and appropriately adventurous tour of Chilean alpine world, Patagonia (Torres del Paine, El Calafate, El Chaltan) and End of the World. Ana worked with two of us to identify great lodging and enriching experiences--all within our budget. Transport through two countries was seamless and all taxis were on time and well briefed. Also friendly and helpful in making adjustments to our schedule, booking internal flights, and suggesting places to eat and places to go at each locale. She's a pro!

Trip was reasonably priced overall and well worth it. Weather was uniformly good in destinations--despite forecasts and fears. Contact Kimkim or Ana for our itinerary, lodging, and activities. Wouldn't change a thing. Local contacts connected to us on What's App and local tour guides were fun, informative, and professional (except one who needed an attitude adjustment!).

We spend some eventful pre-trip days in Santiago/Valparaiso guided by a friend and some good times in Buenos Aires afterward. I've been to nearly 100 countries and will now put Chile and Argentina towards the top of my list. Naturally, there's plenty more to see and do there but our itinerary is a good start!

Thanks to Kimkim and Ana for making it happen!

Hotel Reviews

Weskar Lodge

Puerto Natales

Rustic and comfortable. Good for relaxing after a trek and excellent meals. Friendly and helpful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bellavista

Puerto Varas

Great location, helpful staff, comfy rooms.

Calafate Parque Hotel

El Calafate

Great location, helpful staff, nice amenities.

Meraki Lofts

El Chalten

Good price.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cilene del Faro Suites

Ushuaia

Great location and staff. Gave us an upgrade on room. Good breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Navigation to Balmaceda & Serrano Glaciers

Puerto Natales

Pleasant boat ride and interesting info on glaciers. See Glacier museum beforehand. Well worth it.

Quality of Experience

Guides, Drivers and Staff

Transport

Excursion to Osorno Volcano & the Petrohue Falls

Puerto Varas

Nice environs and plenty of time to see volcano and walk around at your ability/discretion.

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Excursion to Chiloe Island: Ancud, Castro & Dalcahue

Puerto Varas

Long ride to interesting locale. Local museum was great but towns not particularly interesting or charming.

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Torres del Paine National Park

Puerto Natales

World class venue and experience. 22k to towers magnificent but challenging hike. Other hike to caves and between entries also excellent.

Quality of Experience

Guides, Drivers and Staff

Transport

Oh my goodness-where do I begin? From start to finish, working with Ana and the Kimkim team when planning our trip to Patagonia and Easter Island was fantastic. She was so responsive(and trust me, I asked a lot of questions) and very sensitive to what I wanted. She even planned an ancestral ceremony to celebrate our 45th wedding anniversary.
Ana suggested activites which were of our interest and then her team on the ground changed them to match our ability(my husband's hip was bothering... read more

Oh my goodness-where do I begin? From start to finish, working with Ana and the Kimkim team when planning our trip to Patagonia and Easter Island was fantastic. She was so responsive(and trust me, I asked a lot of questions) and very sensitive to what I wanted. She even planned an ancestral ceremony to celebrate our 45th wedding anniversary.
Ana suggested activites which were of our interest and then her team on the ground changed them to match our ability(my husband's hip was bothering him. A hip replacement is in his near future) and still be challenging, interesting and beautiful. When the weather cancelled one of of our activites, they refunded us immediately for the boat trip and then rescheduled another activity that was great.

I was really nervous about using a company that I hadn't used before. The whole experience was fantastic from start to finish. We will be using them for every trip from now on.

Hotel Reviews

Hotel Casa Solaria

Pucón, Araucanía

Beautiful, best location and wonderful staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Parque Quilquico

Castro, Chiloé

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Cabaña Del Lago Puerto Varas

Puerto Varas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sunset at Tahai

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day Orongo Tour

Easter Island

Quality of Experience

Guides, Drivers and Staff

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Easter Island Full Day Tour

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise at Tongariki

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

ANCESTRAL WEDDINGS

Easter Island

The ancestrial wedding was the highlight of our trip. Absolutely everything described to us happened-the ceremonial dress, body painting, food, dancing, blessings, and traditions were so meaningful. My husband wasn't sure about it(he is shyer), but he found it to be very special and was so glad he did it. We appreciate all of the work that our guide, Aku, and the entire team of local people did to make it happen and so special.

Quality of Experience

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HALF DAY BOAT TRIP

Easter Island

Quality of Experience

Guides, Drivers and Staff

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Half Day Tahai / City Tour + Museum - Private Tour

Easter Island

Quality of Experience

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El Puma Trail and Glaciar Pichillancahue, Villarica Reserve

Pucón

We actually did an easier hike up to the Villarica volcano. That was steep enough for the both of us. It was challenging and beautiful. Paz was a wonderful guide.

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Guides, Drivers and Staff

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Half Day Akivi Tour

Easter Island

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Full Day excursion to El Cañi Natural Reserve & Hot Springs

Pucón

We couldn't do this trip due to my husband's hip, so we did a less strenuous hike. It was wonderful. We highly recommend Augustin and Paz and Welcome Latin America!

Quality of Experience

Food

Healthy wonderful salads!!!

Guides, Drivers and Staff

Transport

This was a trip that was so out of our comfort zone…. But the minute we started talking to Ana, we could relax! The trip that we came up with had everything we wanted and so much more we would not have known abt.
Once our trip started, we were contacted every step of the way. We did not have to worry abt anything…. We got picked up easily at the airport and our hotels were so great. Each of our guide were so knowledgeable, kind and so much fun. We had Fernando in Buenos Aires, Pedro in El... read more

This was a trip that was so out of our comfort zone…. But the minute we started talking to Ana, we could relax! The trip that we came up with had everything we wanted and so much more we would not have known abt.
Once our trip started, we were contacted every step of the way. We did not have to worry abt anything…. We got picked up easily at the airport and our hotels were so great. Each of our guide were so knowledgeable, kind and so much fun. We had Fernando in Buenos Aires, Pedro in El Calafate, Loraine for the iguazu falls. The trip was so magical thanks to everyone who worked to make it wonderful. Cannot begin to say how grateful we are.

Amazing trip to Argentina thanks to Ana and her team. Ana was great, paid attention to all our needs and organized everything so well: flights, hotels, tours, and rides. We were on a tight schedule and everything worked out really smoothly. All the tour guides, van drivers and contact people were very kind and helpful. We visited Calafate-Perito Moreno, Iguazu Falls and Buenos Aires with our three kids. We came back home with great memories. Thank you to the crew who made it possible.

We had a glorious first time in Chile! This is a huge country, so we narrowed our trip to Santiago and Torres del Paine. And we saw Santiago, Valparaiso, Vin Del Mar, Colghagua Valley, Torres Del Paine National Park (two areas). From our time in Santiago, we learned about Chile’s history and economy. From our time in Torres del Paine and Patagonia, we saw great natural beauty. Everywhere we met lovely people and had a wonderful time. Our tour guides were fantastic - thank you Chris, Orlando,... read more

We had a glorious first time in Chile! This is a huge country, so we narrowed our trip to Santiago and Torres del Paine. And we saw Santiago, Valparaiso, Vin Del Mar, Colghagua Valley, Torres Del Paine National Park (two areas). From our time in Santiago, we learned about Chile’s history and economy. From our time in Torres del Paine and Patagonia, we saw great natural beauty. Everywhere we met lovely people and had a wonderful time. Our tour guides were fantastic - thank you Chris, Orlando, and Claudia. We obviously need to go back - there are 41 national parks and we saw 1. We highly recommend a trip to Chile!

Hotel Reviews

Pullman Santiago El Bosque

Las Condes, Santiago

This hotel was clean, the people were friendly, and the hotel had all we needed for our stay. Its location is in a great area - we walked neighborhoods and found restaurants. Breakfast was included and was very nice. Everything was perfect - we would stay here again.

Authenticity & Character

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Staff

Cleanliness & Comfort

Weskar Lodge

Puerto Natales

We enjoyed this hotel very much. Its location near Puerto Natales was great and we had a room with a fabulous view. We thoroughly enjoyed the happy hour and the dinners. The people were very friendly. Lots of international travelers staying here to go and see Torres del Paine and other Patagonia areas. Breakfast was minimal, but that seemed to be due to the fact that everyone was headed out for hikes and tours. We would stay here again!

Authenticity & Character

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Staff

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Activity Reviews

Panoramic private city tour around Santiago de Chile - Half day

Santiago

We would have liked this tour to be a little better. We think it was a collision of many negative factors that led to the tour being not as good as it could have been. We changed to a private tour at the last minute. Our tour guide’s English was not quite as good as it should have been - he had the knowledge of the areas, but had difficulty communicating it to us. We would have liked to have seen, for instance, Iglesia de San Francisco. Another thing that was probably going on during our tour were demonstrations in downtown Santiago, causing our tour operators to not want to let us out among the crowds.

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Guides, Drivers and Staff

Transport

Full Day - Valparaiso & Viña del Mar

Santiago

Chris and our driver were great! We learned about Valparaiso, Vin Del Mar, and saw things that helped our knowledge. We had a good combination of walking and riding in the van. We had a lovely lunch in Vin Del Mar. This was a nice day. We very much appreciated seeing the Easter Island statue in Vin Del Mar.

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Transport

Colchagua Wine Valley - (Viu Manent and Santa Cruz Wineries) - Semi private basis (Lunch included)

Santiago

We had a great day in the Colchagua Wine Valley. Our driver and guide, Orlando, was fantastic and we so enjoyed our time with him. We went to the Montes and Viu Manent wineries and enjoyed both experiences. We had lunch in Santa Cruz and went to the museum there. It’s a long day, but very, very enjoyable. Highly recommend.

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Food

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Full day Hiking Base Las Torres - 20km approx

Puerto Natales

Claudia was amazing and nicely patient with us! I loved this hike, but it’s a hard one. My husband was not sure that we should have been doing it. Once you get to the top, the experience is fantastic. But, be aware, the hike down is just as strenuous as the hike up. We probably wouldn’t have made it without Claudia, and it was her birthday, no less! Claudia took good care of us, and we thank her for it. It’s an experience I will keep with me for the rest of my life, and be glad for it.

Quality of Experience

Food

So nice of Claudia to give us tea at the top. Our lunches were great hiking lunches.

Guides, Drivers and Staff

Transport

Grey Glacier Navigation

Puerto Natales

After our day of hiking to Torres del Paine, this was a nice, quiet activity. We enjoyed the glacier navigation. Our driver took care of us, but other passengers helped us understand (language barrier) that we would have down time after our glacier navigation. Fortunately, we had brought books with us and thoroughly enjoyed sitting in the lodge with a glass of wine and our books, waiting while the others took the second glacier navigation. The journeys to get to activities in Patagonia are long - we learned to relax and enjoy the 2 hours rides to get places.

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Our guide to Chileo was awesome, he was Javier, a Mapucin. Awesome day.

Rapa Nui our guide for two days was Hugo. Degree in Rapa Nui culture! He was wonderful.

Our guide to Valparaiso was Orlando. He too was awesome. He had been our driver on a lot of shuttles prior as well.

Santiago tour was so so

The Lake tour from Puerto Varas was very nice. read more

Our guide to Chileo was awesome, he was Javier, a Mapucin. Awesome day.

Rapa Nui our guide for two days was Hugo. Degree in Rapa Nui culture! He was wonderful.

Our guide to Valparaiso was Orlando. He too was awesome. He had been our driver on a lot of shuttles prior as well.

Santiago tour was so so

The Lake tour from Puerto Varas was very nice.

Hotel Reviews

Hotel DoubleTree by Hilton Santiago Kennedy

Santiago

Great staff who helped with boarding passes, restaurants and holding out bags. Good breakfast and late night drinks at top floor.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Inn by Radisson Puerto Varas

Puerto Varas

Nice place with great breakfast Convenient location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Vai Moana

Easter Islan

Great breakfast and dinner Great grounds. Chickens in the yard are cool. Some issues with getting hot water for shower. No AC.

Authenticity & Character

Location

Staff

Bar tender was great

Cleanliness & Comfort

Activity Reviews

Tour Around the Llanquihue Lake

Puerto Varas

Quality of Experience

Guides, Drivers and Staff

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Excursion to Chiloe Island: Ancud, Castro & Dalcahue - PRIVATE

Puerto Varas

This was an awesome trip. Just the two of us, no dual translation. Learned about Mapucin culture from him, Javier was Mapucin. Great lunch spot in Castro on the water. Great local market tour

Quality of Experience

Guides, Drivers and Staff

Javier all the way😁

Transport

Panoramic City Tour

Santiago

Fairly basic other than changing of the guard. Blue rock store was not needed

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Guides, Drivers and Staff

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Easter Island Full Day Tour

Easter Island

Sooo much history. Hugo was our guide and he has a degree in Rapa Nui culture. Two days with him was totally awesome

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Guides, Drivers and Staff

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Half Day Orongo Tour

Easter Island

Same comments as the full day tour

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Half Day Akivi Tour

Easter Island

Same comments as the full day tour.

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Guides, Drivers and Staff

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Full Day - Valparaiso & Viña del Mar

Santiago

The side tours were good on the way there. Valparaiso was great. Orlando was an awesome guide.

Quality of Experience

Guides, Drivers and Staff

Transport

First tour guide did not show and no communication to us. Orlando was infill and awesome.

KimKim helped us learn about activities available in the area we were looking to explore (in Chile). They provided sample itineraries to consider and options for changing things to get the right holiday for you.

Ana kept us updated and helped us choose the hotels, excursions and transportation. Knowledge of the area really helped us to make great choices.

CL Mundo was their local travel supporter in Santiago and Valparaiso. Our driver and guide in this area, Orlando Sanhueza did a... read more

KimKim helped us learn about activities available in the area we were looking to explore (in Chile). They provided sample itineraries to consider and options for changing things to get the right holiday for you.

Ana kept us updated and helped us choose the hotels, excursions and transportation. Knowledge of the area really helped us to make great choices.

CL Mundo was their local travel supporter in Santiago and Valparaiso. Our driver and guide in this area, Orlando Sanhueza did a great job of telling us about the history and area and providing advice during our journey. We enjoyed vineyards, great restaurants, downtown Santiago and walking tour of Valpo.

We also went to San Pedro de Atacama and their local agent Capricorn provided a wonderful opportunity to learn more about the history of this beautiful place. Paloma, Maria and Consuela (Connie) all helped us enjoy Moon Valley, Rainbow valley, petroglyphs, Tatio Geysers, Cejar Lagoon, Tebenquiche Nature Sanctuary and an evening astronomy experience. There’s so much to do but I feel we enjoyed the best experience compared to other traveler’s in our hotel.

Overall we never worried about transportation or experiences as it all happened with good communication via WhstsApp, or online before we arrived. I look forward to using KimKim again in the future.

Hotel Reviews

Pullman Santiago El Bosque

Las Condes, Santiago

Great location and friendly service. Close to places to eat and a safe area.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Altiplanico Atacama

San Pedro de Atacama

Clean rooms and a friendly service although some knowledge of Spanish is recommended. An easy walk to town for restaurants. Check there are no national celebrations as there is a bar across the road and it was noisy during carnival. Very safe though and beautiful gardens and pool. Food was alright but there are more options in town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fauna Hotel

Valparaíso

Good location for restaurants and exploring. We also enjoyed the restaurant attached to the hotel. Really good breakfast included and for dinner!

Authenticity & Character

Great art work and antiques in communal spaces - fun and creative not just old.

Location

A fund part of town but do be careful of thieves and pickpockets.

Staff

Special thanks for their translation support where needed.

Cleanliness & Comfort

The rooms are comfortable and great choice of communal spaces for relaxing.

Activity Reviews

Visit to 2 Wineries in Casablanca Valley

Valparaíso

We really enjoyed the vineyards and lunch at Tanino. Great to see Chilean wine producers.

Quality of Experience

Food

Lunch at Tanino was the best. We hope to visit the vineyard again!

Guides, Drivers and Staff

Transport

Our driver Orlando looked after us well.

Cejar & Tebinquiche Lagoons - Atacama Salt Flat

San Pedro de Atacama

Relaxing end to our visit in the desert. The salt water swim was amazing. The natural features and birds on the lagoons were a great site.

Quality of Experience

Guides, Drivers and Staff

Maria did a great job telling us the history of the area and looking after us.

Transport

Maria was a careful driver and provided appropriate music to entertain us.

Rainbow Valley

San Pedro de Atacama

Truly a unique and special experience. The colours are beautiful and our guide Paloma showed us a special place in a dead waterfall that we would never have seen if she didn’t help us into it.

Quality of Experience

Guides, Drivers and Staff

Paloma did an excellent job looking after us and our safety along the walk and pulled us into the dead waterfall.

Transport

Panoramic City Tour

Santiago

We enjoyed the tour to understand the city and the history. We were very lucky to pick a day the guards were changing. We like a military parade and this one was unique. Although this took longer than a tour on a day without the guard change, our guide gave us information about how to spend the afternoon and see more of what we missed.

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Full day Viña San Esteban + Visit to Quintessence Alpacas On-Site Tour

Santiago

We had a wonderful experience meeting the alpacas and learning about different breeds and understanding how well looked after they are. The production of clothing on antique equipment was fascinating. It was great to meet and feed the young llamas while they are so gentle. Much more fun than expected. Beautiful clothing as well.

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Food

Guides, Drivers and Staff

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Colchagua Valley - Viu Manent and Santa Cruz Wineries

Santiago

We were unable to visit Santa Cruz wineries and went somewhere else. It was alright but not what we expected. Also it was difficult finding the right place for lunch as it wasn’t available in the vineyards.

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Guides, Drivers and Staff

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Evening Astronomy Tour

San Pedro de Atacama

A wonderful opportunity to see the stars and learn about the Southern Sky and constellations. Highly recommended.

Quality of Experience

Guides, Drivers and Staff

Picked up on time and delivered us to the site. The English speaking guide was very good and the Spanish guide was very knowledgeable and easy to understand.

Transport

The vehicle was comfortable for the journey.

Half day Moon Valley and Mirador Ckari

San Pedro de Atacama

We enjoyed the old salt mines and walking around the moon valley with the interesting salt formations. Really dramatic landscape.

Quality of Experience

Guides, Drivers and Staff

Maria did a great job explaining the area and played music that was a great pairing with the experience.

Transport

Maria was a very safe driver.

Tatio Geysers

San Pedro de Atacama

The early morning pickup allows you to see the geysers in the cool morning air. You’re then rewarded with breakfast and a view of the beautiful mountains. Wildlife along the way is just as spectacular.

Quality of Experience

Guides, Drivers and Staff

Consuela did a great job of explaining the geysers and makin eggs for breakfast sandwiches.

Transport

Connie was a very safe driver.