As an Argentinean with an unwavering passion for travel, I have always been captivated by the wonders of the world around me since childhood. Argentina, in particular, holds a special place in my heart, with its astounding diversity and incredible cuisine that never fails to impress.
Throughout my extensive travels across the country, I have had countless enchanting experiences, and it's safe to say that I have fallen in love with Argentina many times over. However, it is the northern region, especially Salta, that truly resonates with me and feels like my home away from home. Every moment spent in awe of the magnificent Hornocal has left an indelible mark on my soul.
Journeying through Argentina is a constant voyage of discovery, where every step brings forth new flavors, enticing aromas, historical landmarks, and breathtaking natural wonders. It is a land brimming with vibrant life, boasting a distinctive identity that is ever-evolving and never ceases to amaze.
What places and activities do you specialize in?
"We are destination specialists with insider knowledge of each country. We specialize in Argentina, Chile, Peru, Brazil, and Uruguay. We offer integration of travel services to provide a complete, consistent experience - particularly useful for multi-country itineraries featuring the main highlights of South America's most southern regions."
How did you get involved in travel?
"My professional journey began as a sales manager in my hometown, where I quickly discovered my affinity for working closely with people. However, it wasn't until I arrived in Cordoba that I truly delved into the inner workings of travel agencies. It was during this time that I had an epiphany – I could merge my two passions: travel and fostering connections with others.
In Cordoba, I embarked on a voyage of self-discovery, immersing myself in the intricacies of the travel industry. Through this experience, I realized that I could effectively channel my love for travel into a career that allowed me to interact with people on a daily basis. The prospect of combining these two fundamental aspects of my life filled me with immense excitement and a deep sense of fulfillment.
Now, as I embark on this new chapter in my professional journey, I am grateful for the opportunity to pursue a career that allows me to intertwine my passion for travel with my innate ability to connect with others. I am excited to leverage my knowledge and expertise to create remarkable experiences for fellow travelers and help them uncover the wonders of the world."
Please share a unique travel experience you will never forget.
"When I was approximately 10 years old, my father took me on a memorable motorcycle journey to the mountains. We spent several hours immersed in the picturesque landscapes, passing through charming villages and savoring a meal alongside the highway. As we navigated the winding roads, we had the opportunity to interact with local residents, engaging in heartfelt conversations that left a lasting impression on me.
Even now, as time has passed and my heart yearns for my father, I hold onto that cherished memory, forever grateful for the experience we shared. It serves as a reminder of the invaluable lesson he imparted: that every day presents a wonderful opportunity to cherish the company of those who bring us love and joy. Moreover, he instilled in me the belief that investing in travel is an investment in life itself.
With this profound understanding, I have come to recognize the profound impact that quality time spent with loved ones can have on our lives. I carry my father's wisdom close to my heart, as it continues to inspire me to create meaningful connections, explore new horizons, and make the most of every precious moment."
Ana's favorite itineraries and travel advice
Top itineraries and travel advice
Family itineraries
Road trip itineraries
Recent trip reviews for Ana
Kim Kim recommended the best of the best. My mom and I had an incredible experience, with the best service and everything went smooth. Thank you Kim Kim! read more
Kim Kim recommended the best of the best. My mom and I had an incredible experience, with the best service and everything went smooth. Thank you Kim Kim!
Activity Review
The Best of Argentina Culinary Experience
Buenos Aires
This is a must do! They make it so much fun and you get the full Argentine experience from the wine down to the food and all the way to dessert and matte tea. Highly recommend!
Guides, Drivers and Staff
Local specialist: Ana Maibach
First thank you to Ana from Cordoba who made this trip for us. 👏👏👏
So many people to thank and names I might have missed. But I will start with my accommodations. Whether it’s a 5 star hotel or air bnb, I was given that served it purpose well for me. Aside from great hotels like Llao Llao in Bariloche, Alto Andino in Ushuaia and Senderos Hosteria in El Chalten are nice.
Valeria our tour guide for Iguazu falls was superb including our drivers. Nahuel made our Food tour in Buenos... read more
First thank you to Ana from Cordoba who made this trip for us. 👏👏👏
So many people to thank and names I might have missed. But I will start with my accommodations. Whether it’s a 5 star hotel or air bnb, I was given that served it purpose well for me. Aside from great hotels like Llao Llao in Bariloche, Alto Andino in Ushuaia and Senderos Hosteria in El Chalten are nice.
Valeria our tour guide for Iguazu falls was superb including our drivers. Nahuel made our Food tour in Buenos Aires extra educational and lots of new information.
Tour guide and driver for Buenos Aires city tour I will recommend to friends.
L Hotel Palermo, especially Julia and colleagues are extra accommodating with our needs. Like looking for a saloon and others.
Thank you so much ! Although I am still in my next 10 days in Brazil, I really am so happy and all my pictures sent to you will say it.
Hotel Reviews
Llao Llao Hotel
Bariloche, Río Negro
It was maybe the best for me especially at that moment that the time I was in Bariloche, it was raining, cold and 2 cancelled activities. I enjoyed my hotel and tried more to discover it and use its amenities.
Hosteria Senderos
El Chalten
This I remember. Because, I decided not to do trekking as it was too cold for me. So I enjoyed although small from my usual rooms, got a view of Mt Fitz Roy from my room.
Learned more of the small town.
Alto Andino Hotel
Ushuaia
The hotel is quite modern. It was one of the most spacious hotel I had next to Llao Llao.
The view especially from the breakfast area is picturesque.
L'Hôtel Palermo
Buenos Aires
One of the most accommodating staff.
Local specialist: Ana Maibach
Ana was amazing in putting together our trip to Patagonia. She was prompt to respond and organized an amazing itinerary, exactly what I wanted. The guides were very knowledgeable, kind and responsive. I lost my phone, by contacting the urgent line I had it back by the next day. Will certainly book with them again for my next adventure read more
Ana was amazing in putting together our trip to Patagonia. She was prompt to respond and organized an amazing itinerary, exactly what I wanted. The guides were very knowledgeable, kind and responsive. I lost my phone, by contacting the urgent line I had it back by the next day. Will certainly book with them again for my next adventure
Activity Reviews
Whale watching navigation
Puerto Madryn
Overwhelming experience seeing the whales so up close
Guides, Drivers and Staff
El Doradillo Adventure
Puerto Madryn
Very peaceful experience, you’re literally hanging out in a beach, watching the whales at close distance. Our guide Leandro was superb and very accommodating.
Guides, Drivers and Staff
Perito Moreno Glacier Excursion
El Calafate
What can I say regarding one of the most important tourist attractions in the world. You just have to experience it.
Guides, Drivers and Staff
O
Nautical Safari
El Calafate
You get it experience the glacier up close and personal! Definitely recommend doing this.
Guides, Drivers and Staff
Cerro Avanzado Adventure
Puerto Madryn
Great time watching seals.
Guides, Drivers and Staff
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Sep 18, 2023
Dear Camila,
Thank you so much for your kind words! I'm thrilled to hear that you and your mom had such a fantastic experience during your trip to Patagonia. It was truly a pleasure helping you plan this adventure. 💙
Our 24/7 support line is there to make your trip as smooth as possible, and I'm glad to hear that it was helpful when you had an issue with your phone. We are committed to providing all our travelers with the best experience possible!
We can't wait to help you plan your next... read more
Dear Camila,
Thank you so much for your kind words! I'm thrilled to hear that you and your mom had such a fantastic experience during your trip to Patagonia. It was truly a pleasure helping you plan this adventure. 💙
Our 24/7 support line is there to make your trip as smooth as possible, and I'm glad to hear that it was helpful when you had an issue with your phone. We are committed to providing all our travelers with the best experience possible!
We can't wait to help you plan your next adventure, whether it's another journey to Patagonia or a different destination. Don't hesitate to reach out whenever you're ready to start planning again.
Safe travels and warm regards,
Ana - Trips South America ✈️
We had a wonderful time in Argentine. Ana and her team put together an itinerary that ensured that we saw the best that the country had to offer. From vibrant cities to high altitude Andean towns and villages, from glaciers & icebergs to verdant rainforest and the unforgettable Iguazu Falls, we were constantly stunned and amazed by the share scale, grandeur and beauty of Argentine.
On top of this, we quickly discovered how helpful and tourist friendly the Argentinian people are. Add good... read more
We had a wonderful time in Argentine. Ana and her team put together an itinerary that ensured that we saw the best that the country had to offer. From vibrant cities to high altitude Andean towns and villages, from glaciers & icebergs to verdant rainforest and the unforgettable Iguazu Falls, we were constantly stunned and amazed by the share scale, grandeur and beauty of Argentine.
On top of this, we quickly discovered how helpful and tourist friendly the Argentinian people are. Add good quality food and amazing wine to the mix and you can see how we fell in love with Argentina and her people.
Highlights for us included:
El Calafate – being able to get so close to the glaciers and icebergs was breathtaking.
Salta – a gem of a city surrounded by unbelievable natural beauty.
Iguaza – simply stunning!
We would like to thank Ana, Clementina and everyone else who played a part in organising our trip. We don’t really want to single out any one individual as everyone was excellent!
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Sep 06, 2023
Dear Asli & Bert,
Thank you for taking the time to share your thoughts about your trip to Argentina! We are delighted to hear that your experience in Argentina was wonderful and that you enjoyed every moment of your journey. 😊
It's wonderful to know that you found Argentinian people so helpful and friendly. The hospitality of our people is something we greatly value, and it's great that you had such a positive experience. And, of course, Argentine food and wine are unparalleled, and we're... read more
Dear Asli & Bert,
Thank you for taking the time to share your thoughts about your trip to Argentina! We are delighted to hear that your experience in Argentina was wonderful and that you enjoyed every moment of your journey. 😊
It's wonderful to know that you found Argentinian people so helpful and friendly. The hospitality of our people is something we greatly value, and it's great that you had such a positive experience. And, of course, Argentine food and wine are unparalleled, and we're pleased that you enjoyed them.
On behalf of our entire team, we want to thank you for choosing us to organize your trip. We truly appreciate your kind words. ❤️
We hope you can visit Argentina again in the future and explore even more of what our country has to offer. If you decide to do so, please don't hesitate to get in touch with us again. Thank you for trusting us with your vacation!
Warm regards,
Ana ✈️
Trips South America
Our trip ( my husband and myself) was a dream come through. I have absolutely no negative comments re the organization of our trip by Ana. Ana answered all our queries promptly before our trip . All the drivers and guides - Fabio, Andrea , In Buenos Aires,Daniel in Mendoza, Aljender in El Calafate and Manuel in Igwazu Falls were all professional and went out of their way to make sure that we were always comfortable and made the experience an unforgettable one. ( I have forgotten some... read more
Our trip ( my husband and myself) was a dream come through. I have absolutely no negative comments re the organization of our trip by Ana. Ana answered all our queries promptly before our trip . All the drivers and guides - Fabio, Andrea , In Buenos Aires,Daniel in Mendoza, Aljender in El Calafate and Manuel in Igwazu Falls were all professional and went out of their way to make sure that we were always comfortable and made the experience an unforgettable one. ( I have forgotten some names-Sorry ).
The only thing I can complain is that as a tourist who wanted to see as much as possible we always had to fly through Bueno Aires airport so a lot of time was wasted in airports. However this seems to be unavoidable.
I recommend booking through KIMKIM as it went as smooth as possible. I have no second thoughts of giving them FIVE STARS.
THANK YOU
ROSALIE FRENDO ( Malta, Europe)
Hotel Reviews
We spent 3 nights at beginning of our holiday then another night at end of holiday. The first room was very spacious on the main road. Staff were all very efficient and helpful. Breakfast was very abundant. The bedroom for the last night was much smaller but sufficient.
Club Tapiz
Maipú - Mendoza
Our room at the Tapiz Hotel was very spacious with a patio overlooking the vines and swimming pool. Very friendly staff and also very thoughtful. The last day we needed to leave before breakfast however a tray was brought to our room with availability of coffee/ tea ,cake and fresh fruit. We appreciated this very much. The only hiccup was that the boiler was out of order and so we could not have showers in our room but had to go to theSpa. This obviously was inconvenient.
Kapenke Hotel
El Calafate
This hotel needs some improvements. It needs to be modernized- no lift. The safe in the room was broken . Should have been removed as gave the impression of untidiness. Not enough plugs in the room.
El Pueblito Iguazu
Puerto Iguazú
Lovely hotel. Our room was very spacious with a balcony and area to sit outside over the garden which is very very green. Wished to stay a bit longer but had to return to reality,,
Activity Reviews
Tango Show & Dinner
Buenos Aires
Guides, Drivers and Staff
Neighborhoods Tour
Buenos Aires
Guides, Drivers and Staff
The driver and guide were very obliging
The Best of Argentina Culinary Experience
Buenos Aires
Perfect to inter relate with other tourists of all ages. Fun and relaxing evening delivered with great enthusiasm.
Guides, Drivers and Staff
Sunset Horseback Riding
Mendoza
Stefan is an experienced rider so the horse was a little bit of a follower but of course this is understandable as no risks to be taken. A experience to say that one rode in Andes Mountains.
Guides, Drivers and Staff
Uco Valley Wine Tour
Mendoza
This entailed three different wine tasting. The first was a ‘boutique’ winery. Very interesting and we were very well catered for: We then went to the second winery( which was next door). We were fifteen mins late and were refused!! The last winery where we had lunch was lovely and also very good.
Guides, Drivers and Staff
Daniel , our driver, was so so obliging.
Aconcagua Park & Inca Bridge
Mendoza
Perito Moreno Glacier Excursion
El Calafate
Guides, Drivers and Staff
Nautical Safari
El Calafate
Guides, Drivers and Staff
Manuel was more than excellent. I will not forget Igwazu falls due to his excellent guiding with such enthusiasm. I he took us to airport and also helped us to pass in our luggages.
Argentinean Falls - Full day
Puerto Iguazú
Guides, Drivers and Staff
Great Adventure - Boat trip
Puerto Iguazú
So exciting. Not to be missed.
Guides, Drivers and Staff
Manuel our guide was amazing
Transport
All very well timed
Brazilian Falls - Half day
Puerto Iguazú
Guides, Drivers and Staff
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Jul 13, 2023
Dear Rosalie,
Thank you so much for your wonderful review! It brings us great joy to hear that your trip with us was a dream come true and that you had such a positive experience. We appreciate your kind words!!
We are thrilled to hear that our drivers and guides provided you with professional and exceptional service throughout your journey.
Thank you for recommending us and for awarding us with five stars. It means a lot to us, and we are grateful for your trust and support.
Once again,... read more
Dear Rosalie,
Thank you so much for your wonderful review! It brings us great joy to hear that your trip with us was a dream come true and that you had such a positive experience. We appreciate your kind words!!
We are thrilled to hear that our drivers and guides provided you with professional and exceptional service throughout your journey.
Thank you for recommending us and for awarding us with five stars. It means a lot to us, and we are grateful for your trust and support.
Once again, thank you for choosing us to be a part of your trip and for sharing your positive feedback. We hope to have the opportunity to welcome you back in the future for another incredible adventure.
Warmest regards,
Ana and the Trips South AmericaTeam
My client Karyn Anderson and her child Sebastian were delighted and have nothing but praise for all the arrangements made by Kimkim and Ana who was extremely helpful right through the booking process.
For starters, I would like to commend Ana for her selfless and prompt responses and excellent suggestions.
There were many changes but she handled the challenges with great expertise, otherwise for me, an unknown destination.
My client has written that everything went without a hitch,... read more
My client Karyn Anderson and her child Sebastian were delighted and have nothing but praise for all the arrangements made by Kimkim and Ana who was extremely helpful right through the booking process.
For starters, I would like to commend Ana for her selfless and prompt responses and excellent suggestions.
There were many changes but she handled the challenges with great expertise, otherwise for me, an unknown destination.
My client has written that everything went without a hitch, the arrangements were superb and Paloma was a fabulous attraction. Staff along the way were great and the day tour was more than satisfactory.
Thank you Ana and Kimkim - I will certainly be back in the future
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Jun 30, 2023
Dear Rosita,
Thank you so much for your kind words!
We are absolutely thrilled to hear that Karyn and Sebastian had a fantastic trip with us in Chile :D
Working with you has been an absolute pleasure, and we are excited to continue collaborating together in creating unforgettable journeys for our passengers!
We genuinely appreciate all your support and collaboration.
Wishing you a wonderful day!
Warm regards,
Ana and the entire Trips South America team
My "guide" was a lovely man, very friendly and prompt. But he wasn't really a guide. I spent a day touring Pablo Neruda's homes because I thought I would learn more about the poet from him. Instead I went to each home and listened to a repetitive audio tour. Not what I thought I was paying more for. I do want to reiterate that this was not Orlando's fault, he was very kind and considerate every step of the way. But the planning by the agency was poor. read more
My "guide" was a lovely man, very friendly and prompt. But he wasn't really a guide. I spent a day touring Pablo Neruda's homes because I thought I would learn more about the poet from him. Instead I went to each home and listened to a repetitive audio tour. Not what I thought I was paying more for. I do want to reiterate that this was not Orlando's fault, he was very kind and considerate every step of the way. But the planning by the agency was poor.
Hotel Review
Pullman Santiago El Bosque
Las Condes, Santiago
Authenticity & Character
Coroporate hotel; comfortable but soulless.
Location
Business district, very isolated.
Local specialist: Ana Maibach
All the trip was amazing. The places were incredible and unbelievable. I’ll book again from kimkim
Local specialist: Ana Maibach
Our trip to Argentina exceeded our expectations and some. On the ground, the transfers were always early and ready for us, providing a seamless and on-time experience. We felt like each of the guides on the ground were knowledgeable about the given area that we were in and, most importantly, answered our one-off questions when we had them. We traveled to El Calafate, El Chalten, and Iguazu Falls and had a memorable time in each destination. In addition, each of the hotels we stayed had... read more
Our trip to Argentina exceeded our expectations and some. On the ground, the transfers were always early and ready for us, providing a seamless and on-time experience. We felt like each of the guides on the ground were knowledgeable about the given area that we were in and, most importantly, answered our one-off questions when we had them. We traveled to El Calafate, El Chalten, and Iguazu Falls and had a memorable time in each destination. In addition, each of the hotels we stayed had incredible views of the mountains and in the case of Iguazu was situated in the rainforest. They were clean, and definitely felt safe. Overall, Ana and the team at kimkim were responsive and lined us up to having a memorable and fun vacation in Argentina.
Hotel Reviews
Blanca Patagonia Boutique Inn and Cabins
El Calafate, Santa Cruz
Our favorite hotel of the whole trip, the room had an absolutely stunning view over the lake and the mountains. A short walk (1 mile/2.2 km) from town. The town had some of the best parilla we had on our trip. Clean and a nice breakfast in the morning as well.
Location
Good location, slightly on the outskirts of the main strip but quiet at night which makes for a nice sleep.
Cleanliness & Comfort
The room was slightly too warm, the heat was blasting over the course of our stay. We opened the window which helped, just prepare for the stray dogs barking! Something that made the stay unique, but they will bark throughout the night!
Los Cerros Boutique Hotel & Spa
El Chalten
Very nice hotel situated in the middle of town. They had a fantastic breakfast spread, the sauna/hot tubs will come in handy after a full day of hiking (trust us)! No complaints and a knowledgeable front desk that will help you organize your hikes while in town.
Loi Suites Iguazú Hotel
Puerto Iguazú
Beautiful hotel situated in the rainforest, close to the falls which is nice. Massive breakfast spread, great service, but an incredible ambiance. A hotel like we have never stayed at before, highly recommend.
Hotel is a bit far outside of town but easy to get to in a taxi.
Location
Very good location to the falls. One of the further away hotels from the town if that is what you're looking for.
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on May 17, 2023
Dear Tucker,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your trip to Argentina not only met but exceeded your expectations.
Our team takes great pride in selecting knowledgeable guides who can provide valuable insights and answer any questions that may arise during your journey. We're delighted that you found them helpful and accommodating.
We greatly appreciate your kind words about our team!
Once again, thank you for choosing our... read more
Dear Tucker,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your trip to Argentina not only met but exceeded your expectations.
Our team takes great pride in selecting knowledgeable guides who can provide valuable insights and answer any questions that may arise during your journey. We're delighted that you found them helpful and accommodating.
We greatly appreciate your kind words about our team!
Once again, thank you for choosing our services and for sharing your positive feedback. Should you decide to explore more destinations in the future, we would be delighted to assist you again.
Warmest regards,
Ana and the entire Trips South America team!
Argentina is indeed a beautiful country and our trip was made most memorable by the excellent service provided by our travel specialist Ana and her entire onsite team.
Clementina, the local specialist was extremely responsive and flexible to change the trip as needed.
Our guide in Buenos Aires, Andrea Zunino and driver Fabio were both extremely knowledgeable about the city, history, culture and a pleasure to be with, with the pleasant and friendly demeanor.
We had the same experience in... read more
Argentina is indeed a beautiful country and our trip was made most memorable by the excellent service provided by our travel specialist Ana and her entire onsite team.
Clementina, the local specialist was extremely responsive and flexible to change the trip as needed.
Our guide in Buenos Aires, Andrea Zunino and driver Fabio were both extremely knowledgeable about the city, history, culture and a pleasure to be with, with the pleasant and friendly demeanor.
We had the same experience in Mendoza with our driver & guide Daniel Sciolis and in Bariloche with our guide Gonzalo.
Thank you to the entire team for making our trip memorable!
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Apr 24, 2023
Dear Tabassum!
How nice to read your review! I am very happy to know that you enjoyed your trip to Argentina and that our team of specialists was able to make it even more memorable.
We take great pride in having a team of dedicated experts like Clementina, Andrea, Fabio, Daniel, and Gonzalo, who are always ready to provide exceptional service and share their knowledge and passion for our country.
On behalf of the entire team, thank you very much for trusting us and allowing us to be part... read more
Dear Tabassum!
How nice to read your review! I am very happy to know that you enjoyed your trip to Argentina and that our team of specialists was able to make it even more memorable.
We take great pride in having a team of dedicated experts like Clementina, Andrea, Fabio, Daniel, and Gonzalo, who are always ready to provide exceptional service and share their knowledge and passion for our country.
On behalf of the entire team, thank you very much for trusting us and allowing us to be part of your adventure in Argentina!
We wish you all the best and hope to see you again soon!
Ana and the Trips South America team!
Had an amazing trip overall and loved our itinerary to Chile and Patagonia. Overall, the coordination between cities was great and the transfers were perfect. The kim kim platform was wonderful and I really liked this service. However, I would not recommend using the agency or Ana, as she dropped the ball as our travel planner. Specifically, we met virtually to discuss the details of our hike in Patagonia… her lack of knowledge and insight into the W trek led to us staying in a small 4 foot... read more
Had an amazing trip overall and loved our itinerary to Chile and Patagonia. Overall, the coordination between cities was great and the transfers were perfect. The kim kim platform was wonderful and I really liked this service. However, I would not recommend using the agency or Ana, as she dropped the ball as our travel planner. Specifically, we met virtually to discuss the details of our hike in Patagonia… her lack of knowledge and insight into the W trek led to us staying in a small 4 foot tent in rainy 30 degree cold weather located at the top of a mud hill instead of a warm room dorm that you could walk around in and has individual showers. Additionally there were other scheduling issues that led to us missing our hike briefing, which caused a bit of a mess for us. My expectation is that a travel agent helps you to navigate options, provide insight that you would otherwise not have, and ensure a smooth schedule throughout the trip. This was not the case. Again, the basics of the trip were great… but this is more of a “plug and chug” kind of agency.
Local specialist: Ana Maibach
We had an amazing trip overall to Chile (Valparaiso, Santiago, Rapa Nui (Easter Island), Atacama desert and Patagonia). The trip was smooth, informative, had great guides overalls and very few hiccups.
The few elements I would propose to improve:
1. Our first night in Hotel Fundador was not good. We had a horribly tiny room that gave to the front of the hotel. We were on the 2nd floor and it was extremely noisy. I had never been in a hotel room that small. During our second stay at the... read more
We had an amazing trip overall to Chile (Valparaiso, Santiago, Rapa Nui (Easter Island), Atacama desert and Patagonia). The trip was smooth, informative, had great guides overalls and very few hiccups.
The few elements I would propose to improve:
1. Our first night in Hotel Fundador was not good. We had a horribly tiny room that gave to the front of the hotel. We were on the 2nd floor and it was extremely noisy. I had never been in a hotel room that small. During our second stay at the hotel for the end of our trip, we told them this and they gave us their standard room which was much better
2. We weren't aware that we could fly directly to Puerto Natales (instead of flying to Punto Arenas which was 3 hours away via bus) - it would be good to have been told that a flight to Puerto Natales was preferred
3. Our tour operator in San Pedro de Atacama would give us intervals for pick-up (for example: between 4-4:30AM) - it would be preferred to have a shorter interval especially when the pick-up is that early
4. Our tour operator in San Pedro de Atacama sub-contracted a tour to the Tatio Geysers without telling us when the tour was meant to occur with them if there were at least 2 people. It was bad because they didn't warn us and the new tour operator had a different pick-up time: instead of 4-4:30AM, it was 4:30-5AM. We lost sleep because of this poor communication. We were very unhappy with this and it was hard to even get a "sorry, this was our mistake"
5. We originally had a rainbow valley tour in Atacama, but it was cancelled due to poor weather. This was fine, but the replacement tour was an "archeological tour". It was not a great tour - very little to see - very little information
6. Following my comment in #5, it would have been better that the tour operator rearrange our schedule to include the full day Pierras Rojas tour. We asked for them to suggest new tours, etc., but they were not helpful.
As you see, we have some feedback but I need to highlight how enjoyable Rapa Nui Tours (guide: Sabrina Tuki Pont), Patagonia Planet and CL Mundo were. Our tour operator in Atacama (Capricornio Expediciones) was disappointing overall such that our experience in Atacama was less enjoyable.
Ana was excellent. We would definitely work with Kimkim again.
Two other comments:
- Maybe include more restaurant suggestions in the given locations
- I would have preferred that the tours be English only, and not bilingual Spanish/English. We felt that we would get less information on bilingual tours than on English only tours.
Hotel Reviews
Hotel Vai Moana
Easter Islan
Hotel Ultramar
Valparaíso
Hotel Fundador
Santiago, Región Metropolitana
Our first stay, we had a terribly tiny room. We could not have our luggage open in the room.
Hotel La Casa de Don Tomás
San Pedro de Atacama
Fantastic hotel with kind staff.
Hotel Lady Florence Dixie
Puerto Natales
Cleanliness & Comfort
Room could be renovated, but still was comfortable enough for our needs.
Activity Reviews
Half Day Akivi Tour
Easter Island
Guides, Drivers and Staff
Half day Moon Valley and Mirador Ckari
San Pedro de Atacama
Guides, Drivers and Staff
Would have preferred an English only tour.
Santiago Markets City Bike Tour
Santiago
Guides, Drivers and Staff
Sunset at Tahai
Easter Island
We did not need this activity given our hotel was 5 minutes away by foot. I would recommend another tour instead of this one for people staying in Vai Moana hotel.
Guides, Drivers and Staff
Half day Puritama Hotsprings
San Pedro de Atacama
Guides, Drivers and Staff
Rainbow Valley
San Pedro de Atacama
We did not have this activity - it was an archeological tour. I would not recommend - it was not informative.
Guides, Drivers and Staff
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Guides, Drivers and Staff
It would have been better to have an English only tour - not bilingual
Evening Astronomy Tour
San Pedro de Atacama
Guides, Drivers and Staff
Full Day - Valparaiso & Viña del Mar
Santiago
Guides, Drivers and Staff
Easter Island Full Day Tour
Easter Island
Guides, Drivers and Staff
Half Day Orongo Tour
Easter Island
Guides, Drivers and Staff
Sunrise at Tongariki
Easter Island
Guides, Drivers and Staff
Tatio Geysers
San Pedro de Atacama
The tour ended up being great, but Capricornio Expediciones was very poor in communicating the time of pick-up (time changed so we lost 30 minutes sleep) and the fact that they sub-contracted the tour without telling us
We were also meant to be dropped off at our hotel, but that didn't happen.
Guides, Drivers and Staff
Cejar & Tebinquiche Lagoons - Atacama Salt Flat
San Pedro de Atacama
Guides, Drivers and Staff
Navigation to Balmaceda & Serrano Glaciers
Puerto Natales
Guides, Drivers and Staff
Full day Hiking Base Las Torres - 20km approx
Puerto Natales
Guides, Drivers and Staff
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Apr 25, 2023
Dear Raphael,
Thank you for taking the time to provide feedback about your trip to Chile. We are thrilled to hear that overall, you had an amazing trip and that our guides were informative and helpful. We appreciate your constructive feedback and we will certainly take it into consideration as we strive to improve our services for future travelers.
We apologize for the inconvenience caused by the small room and the noise at Hotel Fundador. We're glad to hear that the hotel was able to... read more
Dear Raphael,
Thank you for taking the time to provide feedback about your trip to Chile. We are thrilled to hear that overall, you had an amazing trip and that our guides were informative and helpful. We appreciate your constructive feedback and we will certainly take it into consideration as we strive to improve our services for future travelers.
We apologize for the inconvenience caused by the small room and the noise at Hotel Fundador. We're glad to hear that the hotel was able to address the issue and provide you with a more comfortable room on your second stay.
We understand your frustration with the lack of communication from your tour operator in San Pedro de Atacama, which led to the missed pick-up time and subsequent loss of sleep. We apologize for the inconvenience and we will be sure to address this issue with the operator.
We are delighted to hear that you enjoyed the tours with Rapa Nui Tours, Patagonia Planet, and CL Mundo. We will pass on your compliments to Sabrina Tuki Pont and our other guides.
We appreciate your suggestions regarding restaurant recommendations and English-only tours. We will certainly take these into consideration for future trips.
Thank you again for choosing to travel with us, and we hope to welcome you on another adventure soon.
Ana
PS: Thank you for sharing your photos. We enjoy a lot seeing your adventure through Chile! :)
Overall, a very positive experience working with Kimkim organizing and executing my 6-weeks "bucket list" trip across Argentina, Brazil, Bolivia, Chile, and Uruguay
Ana - the planning specialist - has done a great job designing the initial trip and then adjusting it based on my feedback - I think we went through ~15 iterations of the plan
If you plan on travelling across multiple countries - I would highly recommend Kimkim, as most (all?) local travel agencies only operate in their own... read more
Overall, a very positive experience working with Kimkim organizing and executing my 6-weeks "bucket list" trip across Argentina, Brazil, Bolivia, Chile, and Uruguay
Ana - the planning specialist - has done a great job designing the initial trip and then adjusting it based on my feedback - I think we went through ~15 iterations of the plan
If you plan on travelling across multiple countries - I would highly recommend Kimkim, as most (all?) local travel agencies only operate in their own countries. Kimkim did organize the entire trip, including 'handovers' between local tour agencies, local and international airfare, hotels, and, of course, tours
You pretty much deal with 3 layers: Kimkim that hires a local travel agency, which, in turn, hires your actual tour provider. Kimkim will develop your detailed itinerary and most of the daily communication is done via WhatsApp. You will have an emergency contact # (across all countries) and a day before you will receive a WhatsApp reminding you of the next day activities - works pretty well!
We opted for a combo of group and individual tours and, in retrospect, I would highly recommend individual tours - you'll learn so much more, although, they are, of course, more expensive
Choice of hotels by Kimkim was pretty good - most in great, "walk to everything" locations, some even with swimming pools? (we opted for budget hotels)
In terms of highlights: Iguazu Falls, Atacama desert, Vina del Mar, El Calafate glaciers, Ushuaia, Mendoza horseback riding + wine tasting, Montevideo and Punta del Este. Personally, I wasn't that impressed with Bolivia/Uyuni salt flats or Bariloche
Obviously, Kimkim service comes at a price - but you pay for the convenience of Kimkim organizing everything for you
Hotel Reviews
A unique / antique looking hotel in the heart of La Paz - walk to everything!
Hotel Takha Takha
San Pedro de Atacama
Outdoor swimming pool! A bit of a walking distance to main attractions
Staff
Nobody spoke English
Hotel Fundador
Santiago, Región Metropolitana
Great location - walk to everything. Hotel is a bit dated. Very helpful staff
Hotel Ultramar
Valparaíso
Very far from everything and very dated
Hotel Big Sur
Puerto Natales
Brand new hotel in a good location. Helpful staff. Rooms quite small
Esplendor Cervantes
Montevideo
Great location - walk to everything! Helpful staff. Hotel somewhat dated. Indoor pool + sauna
Awa Boutique + Design Hotel
Punta del Este
Great new boutique hotel with indoor/outdoor pools and spa. Very helpful staff. A bit far from everything
Activity Reviews
Neighborhoods Tour
Buenos Aires
Big bus group tour - you learn a bit and take some pictures
Guides, Drivers and Staff
San Antonio de Areco & Estancia el Ombu
Buenos Aires
Somewhat interesting, but not much to see. Group horse riding not exciting. Lunch just OK
Guides, Drivers and Staff
Brazilian Falls - Half day
Puerto Iguazú
Guides, Drivers and Staff
Argentinean Falls - Full day
Puerto Iguazú
Guides, Drivers and Staff
Great Adventure - Boat trip
Puerto Iguazú
Guides, Drivers and Staff
LA PAZ CULTURAL CRUISE - LA PAZ FD
La Paz
Guides, Drivers and Staff
Experience city tour - half day
La Paz
Guides, Drivers and Staff
UYUNI SALT FLATS + RESERVE & LAGOONS ESSENTIAL 1/3
Uyuni
Guides, Drivers and Staff
UYUNI SALT FLATS + RESERVE & LAGOONS ESSENTIAL 2/3
Uyuni
Guides, Drivers and Staff
UYUNI SALT FLATS + RESERVE & LAGOONS ESSENTIAL 3/3
Uyuni
Guides, Drivers and Staff
Half day Puritama Hotsprings
San Pedro de Atacama
Guides, Drivers and Staff
Half day Moon Valley and Mirador Ckari
San Pedro de Atacama
Guides, Drivers and Staff
Rainbow Valley
San Pedro de Atacama
Guides, Drivers and Staff
Tatio Geysers
San Pedro de Atacama
Guides, Drivers and Staff
Panoramic City Tour
Santiago
Guides, Drivers and Staff
Valparaíso Half Day Walking City Tour
Valparaíso
Guides, Drivers and Staff
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Guides, Drivers and Staff
Navigation to Balmaceda & Serrano Glaciers
Puerto Natales
Guides, Drivers and Staff
Perito Moreno Glacier Excursion
El Calafate
Guides, Drivers and Staff
Nautical Safari
El Calafate
Guides, Drivers and Staff
Half day Tierra del Fuego National Park
Ushuaia
Guides, Drivers and Staff
Victoria Island and Arrayanes Forest Sailing
Bariloche
Guides, Drivers and Staff
Half day Horse Riding
Mendoza
Guides, Drivers and Staff
ACONCAGUA HILL "TREKKING & LANDSCAPING"
Mendoza
Guides, Drivers and Staff
Montevideo City Tour
Montevideo
Guides, Drivers and Staff
Tigre & Delta of the Paraná
Buenos Aires
Guides, Drivers and Staff
Leisure Day in Buenos Aires
Buenos Aires
Guides, Drivers and Staff
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Apr 24, 2023
Dear Andrei,
Thank you for sharing your positive experience with us! I'm so glad to hear that you enjoyed your 6-weeks "bucket list" trip across multiple countries in South America and that my planning specialist skills were able to help create an itinerary that met your expectations.
It's wonderful to hear that our services made your trip convenient and stress-free. Our team at Trips South America works hard to ensure that our travelers have a smooth and enjoyable experience, and I'm... read more
Dear Andrei,
Thank you for sharing your positive experience with us! I'm so glad to hear that you enjoyed your 6-weeks "bucket list" trip across multiple countries in South America and that my planning specialist skills were able to help create an itinerary that met your expectations.
It's wonderful to hear that our services made your trip convenient and stress-free. Our team at Trips South America works hard to ensure that our travelers have a smooth and enjoyable experience, and I'm thrilled that this was the case for you.
I appreciate your feedback regarding individual tours. We always strive to provide our travelers with a range of options that suit their interests and preferences, and your feedback will be helpful in this regard.
Thank you again for your kind words and for choosing Trips South America for your South American adventure. We hope to have the opportunity to assist you with your travel plans in the future.
Warm regards,
Ana
Excellent and appropriately adventurous tour of Chilean alpine world, Patagonia (Torres del Paine, El Calafate, El Chaltan) and End of the World. Ana worked with two of us to identify great lodging and enriching experiences--all within our budget. Transport through two countries was seamless and all taxis were on time and well briefed. Also friendly and helpful in making adjustments to our schedule, booking internal flights, and suggesting places to eat and places to go at each locale. ... read more
Excellent and appropriately adventurous tour of Chilean alpine world, Patagonia (Torres del Paine, El Calafate, El Chaltan) and End of the World. Ana worked with two of us to identify great lodging and enriching experiences--all within our budget. Transport through two countries was seamless and all taxis were on time and well briefed. Also friendly and helpful in making adjustments to our schedule, booking internal flights, and suggesting places to eat and places to go at each locale. She's a pro!
Trip was reasonably priced overall and well worth it. Weather was uniformly good in destinations--despite forecasts and fears. Contact Kimkim or Ana for our itinerary, lodging, and activities. Wouldn't change a thing. Local contacts connected to us on What's App and local tour guides were fun, informative, and professional (except one who needed an attitude adjustment!).
We spend some eventful pre-trip days in Santiago/Valparaiso guided by a friend and some good times in Buenos Aires afterward. I've been to nearly 100 countries and will now put Chile and Argentina towards the top of my list. Naturally, there's plenty more to see and do there but our itinerary is a good start!
Thanks to Kimkim and Ana for making it happen!
Hotel Reviews
Weskar Lodge
Puerto Natales
Rustic and comfortable. Good for relaxing after a trek and excellent meals. Friendly and helpful staff.
Hotel Bellavista
Puerto Varas
Great location, helpful staff, comfy rooms.
Calafate Parque Hotel
El Calafate
Great location, helpful staff, nice amenities.
Cilene del Faro Suites
Ushuaia
Great location and staff. Gave us an upgrade on room. Good breakfast.
Activity Reviews
Navigation to Balmaceda & Serrano Glaciers
Puerto Natales
Pleasant boat ride and interesting info on glaciers. See Glacier museum beforehand. Well worth it.
Guides, Drivers and Staff
Excursion to Osorno Volcano & the Petrohue Falls
Puerto Varas
Nice environs and plenty of time to see volcano and walk around at your ability/discretion.
Guides, Drivers and Staff
Excursion to Chiloe Island: Ancud, Castro & Dalcahue
Puerto Varas
Long ride to interesting locale. Local museum was great but towns not particularly interesting or charming.
Guides, Drivers and Staff
Torres del Paine National Park
Puerto Natales
World class venue and experience. 22k to towers magnificent but challenging hike. Other hike to caves and between entries also excellent.
Guides, Drivers and Staff
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Apr 08, 2023
Dear Philip and Brad,
What a wonderful review! Thank you very much for your kind words. I am very happy to know that your experience in South America was excellent and that we were able to help you plan your trip effectively. At Trips South America, we work hard to make sure our guests have the best possible experiences, and it's great to know that we were able to meet your expectations.
I am happy that you enjoyed the accommodations and activities that we planned for you, and that we were... read more
Dear Philip and Brad,
What a wonderful review! Thank you very much for your kind words. I am very happy to know that your experience in South America was excellent and that we were able to help you plan your trip effectively. At Trips South America, we work hard to make sure our guests have the best possible experiences, and it's great to know that we were able to meet your expectations.
I am happy that you enjoyed the accommodations and activities that we planned for you, and that we were able to help you maintain your budget. We are glad to know that our transportation team and local guides were able to make your trip comfortable and memorable.
I am very grateful that you have trusted us to plan your trip, and that we have been able to provide you with helpful suggestions and flexibility during your stay.
Thanks again for your review and for recommending our services! We look forward to helping you with your future travels and may you have many more wonderful adventures around the world.
All the best,
Ana
Oh my goodness-where do I begin? From start to finish, working with Ana and the Kimkim team when planning our trip to Patagonia and Easter Island was fantastic. She was so responsive(and trust me, I asked a lot of questions) and very sensitive to what I wanted. She even planned an ancestral ceremony to celebrate our 45th wedding anniversary.
Ana suggested activites which were of our interest and then her team on the ground changed them to match our ability(my husband's hip was bothering... read more
Oh my goodness-where do I begin? From start to finish, working with Ana and the Kimkim team when planning our trip to Patagonia and Easter Island was fantastic. She was so responsive(and trust me, I asked a lot of questions) and very sensitive to what I wanted. She even planned an ancestral ceremony to celebrate our 45th wedding anniversary.
Ana suggested activites which were of our interest and then her team on the ground changed them to match our ability(my husband's hip was bothering him. A hip replacement is in his near future) and still be challenging, interesting and beautiful. When the weather cancelled one of of our activites, they refunded us immediately for the boat trip and then rescheduled another activity that was great.
I was really nervous about using a company that I hadn't used before. The whole experience was fantastic from start to finish. We will be using them for every trip from now on.
Hotel Reviews
Hotel Casa Solaria
Pucón, Araucanía
Beautiful, best location and wonderful staff.
Parque Quilquico
Castro, Chiloé
Hotel Cabaña Del Lago Puerto Varas
Puerto Varas
Activity Reviews
Sunset at Tahai
Easter Island
Guides, Drivers and Staff
Half Day Orongo Tour
Easter Island
Guides, Drivers and Staff
Easter Island Full Day Tour
Easter Island
Guides, Drivers and Staff
Sunrise at Tongariki
Easter Island
Guides, Drivers and Staff
ANCESTRAL WEDDINGS
Easter Island
The ancestrial wedding was the highlight of our trip. Absolutely everything described to us happened-the ceremonial dress, body painting, food, dancing, blessings, and traditions were so meaningful. My husband wasn't sure about it(he is shyer), but he found it to be very special and was so glad he did it. We appreciate all of the work that our guide, Aku, and the entire team of local people did to make it happen and so special.
Guides, Drivers and Staff
HALF DAY BOAT TRIP
Easter Island
Guides, Drivers and Staff
Half Day Tahai / City Tour + Museum - Private Tour
Easter Island
Guides, Drivers and Staff
El Puma Trail and Glaciar Pichillancahue, Villarica Reserve
Pucón
We actually did an easier hike up to the Villarica volcano. That was steep enough for the both of us. It was challenging and beautiful. Paz was a wonderful guide.
Guides, Drivers and Staff
Half Day Akivi Tour
Easter Island
Guides, Drivers and Staff
Full Day excursion to El Cañi Natural Reserve & Hot Springs
Pucón
We couldn't do this trip due to my husband's hip, so we did a less strenuous hike. It was wonderful.
We highly recommend Augustin and Paz and Welcome Latin America!
Food
Healthy wonderful salads!!!
Guides, Drivers and Staff
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Apr 06, 2023
Dear Marcia and Steve,
What a wonderful review! Thank you so much for your kind words. I am delighted to hear that your experience with me and the Trips South America team was fantastic. We strive to ensure that our customers receive the best possible service and it's great to know that we were able to meet your expectations.
I'm glad you enjoyed the activities that I suggested for you, and that we were able to adapt to your needs and abilities. It's also great to know that we were able to... read more
Dear Marcia and Steve,
What a wonderful review! Thank you so much for your kind words. I am delighted to hear that your experience with me and the Trips South America team was fantastic. We strive to ensure that our customers receive the best possible service and it's great to know that we were able to meet your expectations.
I'm glad you enjoyed the activities that I suggested for you, and that we were able to adapt to your needs and abilities. It's also great to know that we were able to make your anniversary celebration even more special with the ancestral ceremony.
I really appreciate that you trusted us to plan your trip and that we exceeded your expectations. We look forward to helping you with your future travels and to having many more wonderful adventures. Thank you again for your review!
This was a trip that was so out of our comfort zone…. But the minute we started talking to Ana, we could relax! The trip that we came up with had everything we wanted and so much more we would not have known abt.
Once our trip started, we were contacted every step of the way. We did not have to worry abt anything…. We got picked up easily at the airport and our hotels were so great. Each of our guide were so knowledgeable, kind and so much fun. We had Fernando in Buenos Aires, Pedro in El... read more
This was a trip that was so out of our comfort zone…. But the minute we started talking to Ana, we could relax! The trip that we came up with had everything we wanted and so much more we would not have known abt.
Once our trip started, we were contacted every step of the way. We did not have to worry abt anything…. We got picked up easily at the airport and our hotels were so great. Each of our guide were so knowledgeable, kind and so much fun. We had Fernando in Buenos Aires, Pedro in El Calafate, Loraine for the iguazu falls. The trip was so magical thanks to everyone who worked to make it wonderful. Cannot begin to say how grateful we are.
Hotel Review
This is a lovely hotel, very family feel. Loved the breakfast and all the friendly staff. Great amenities too!
Authenticity & Character
So cozy, loved just sitting in the lovby
Location
Walking distance to town.
Staff
Friendly and helpful.
Cleanliness & Comfort
Room sheets and towels changed everyday….clean room and bathroom
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Apr 06, 2023
Hi Preetha,
Wow, what an amazing trip! I am very happy to know that we were able to make you feel comfortable and help create an itinerary that exceeded your expectations.
At Trips South America, we strive to make sure every detail of our client's trips is taken care of, so it's good to know that you felt well cared for from the moment you arrived.
It's wonderful to hear that his guides were all knowledgeable, friendly, and fun. Having a great guide can really enhance the overall travel... read more
Hi Preetha,
Wow, what an amazing trip! I am very happy to know that we were able to make you feel comfortable and help create an itinerary that exceeded your expectations.
At Trips South America, we strive to make sure every detail of our client's trips is taken care of, so it's good to know that you felt well cared for from the moment you arrived.
It's wonderful to hear that his guides were all knowledgeable, friendly, and fun. Having a great guide can really enhance the overall travel experience, and it seems like they all did an amazing job showing you around. I will let each of them know about this wonderful review!
Thank you very much for sharing your experience with us and for expressing your gratitude. We love hearing from our clients and knowing that we were able to make their trip magical.
We look forward to the opportunity to help you plan future adventures!
PS: I loved seeing the photos of your adventures, thank you very much for sharing your experiences
All the best,
Ana
Amazing trip to Argentina thanks to Ana and her team. Ana was great, paid attention to all our needs and organized everything so well: flights, hotels, tours, and rides. We were on a tight schedule and everything worked out really smoothly. All the tour guides, van drivers and contact people were very kind and helpful. We visited Calafate-Perito Moreno, Iguazu Falls and Buenos Aires with our three kids. We came back home with great memories. Thank you to the crew who made it possible.
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Mar 21, 2023
Dear Silvia,
First I want to thank you for taking the time to write such a beautiful review! It fills our hearts every time we read about such beautiful experiences 😊
Thank you for trusting us to organize this beautiful family trip! We hope you had a unique experience and a very special anniversary 💕
We hope to receive you again in South America to continue creating unforgettable moments.
My most sincere wishes,
Ana and the entire Trips South America team ✈
We had a glorious first time in Chile! This is a huge country, so we narrowed our trip to Santiago and Torres del Paine. And we saw Santiago, Valparaiso, Vin Del Mar, Colghagua Valley, Torres Del Paine National Park (two areas). From our time in Santiago, we learned about Chile’s history and economy. From our time in Torres del Paine and Patagonia, we saw great natural beauty. Everywhere we met lovely people and had a wonderful time. Our tour guides were fantastic - thank you Chris, Orlando,... read more
We had a glorious first time in Chile! This is a huge country, so we narrowed our trip to Santiago and Torres del Paine. And we saw Santiago, Valparaiso, Vin Del Mar, Colghagua Valley, Torres Del Paine National Park (two areas). From our time in Santiago, we learned about Chile’s history and economy. From our time in Torres del Paine and Patagonia, we saw great natural beauty. Everywhere we met lovely people and had a wonderful time. Our tour guides were fantastic - thank you Chris, Orlando, and Claudia. We obviously need to go back - there are 41 national parks and we saw 1. We highly recommend a trip to Chile!
Hotel Reviews
Pullman Santiago El Bosque
Las Condes, Santiago
This hotel was clean, the people were friendly, and the hotel had all we needed for our stay. Its location is in a great area - we walked neighborhoods and found restaurants. Breakfast was included and was very nice. Everything was perfect - we would stay here again.
Weskar Lodge
Puerto Natales
We enjoyed this hotel very much. Its location near Puerto Natales was great and we had a room with a fabulous view. We thoroughly enjoyed the happy hour and the dinners. The people were very friendly. Lots of international travelers staying here to go and see Torres del Paine and other Patagonia areas. Breakfast was minimal, but that seemed to be due to the fact that everyone was headed out for hikes and tours. We would stay here again!
Activity Reviews
Panoramic private city tour around Santiago de Chile - Half day
Santiago
We would have liked this tour to be a little better. We think it was a collision of many negative factors that led to the tour being not as good as it could have been. We changed to a private tour at the last minute. Our tour guide’s English was not quite as good as it should have been - he had the knowledge of the areas, but had difficulty communicating it to us. We would have liked to have seen, for instance, Iglesia de San Francisco. Another thing that was probably going on during our tour were demonstrations in downtown Santiago, causing our tour operators to not want to let us out among the crowds.
Guides, Drivers and Staff
Full Day - Valparaiso & Viña del Mar
Santiago
Chris and our driver were great! We learned about Valparaiso, Vin Del Mar, and saw things that helped our knowledge. We had a good combination of walking and riding in the van. We had a lovely lunch in Vin Del Mar. This was a nice day. We very much appreciated seeing the Easter Island statue in Vin Del Mar.
Guides, Drivers and Staff
Colchagua Wine Valley - (Viu Manent and Santa Cruz Wineries) - Semi private basis (Lunch included)
Santiago
We had a great day in the Colchagua Wine Valley. Our driver and guide, Orlando, was fantastic and we so enjoyed our time with him. We went to the Montes and Viu Manent wineries and enjoyed both experiences. We had lunch in Santa Cruz and went to the museum there. It’s a long day, but very, very enjoyable. Highly recommend.
Guides, Drivers and Staff
Full day Hiking Base Las Torres - 20km approx
Puerto Natales
Claudia was amazing and nicely patient with us! I loved this hike, but it’s a hard one. My husband was not sure that we should have been doing it. Once you get to the top, the experience is fantastic. But, be aware, the hike down is just as strenuous as the hike up. We probably wouldn’t have made it without Claudia, and it was her birthday, no less! Claudia took good care of us, and we thank her for it. It’s an experience I will keep with me for the rest of my life, and be glad for it.
Food
So nice of Claudia to give us tea at the top. Our lunches were great hiking lunches.
Guides, Drivers and Staff
Grey Glacier Navigation
Puerto Natales
After our day of hiking to Torres del Paine, this was a nice, quiet activity. We enjoyed the glacier navigation. Our driver took care of us, but other passengers helped us understand (language barrier) that we would have down time after our glacier navigation. Fortunately, we had brought books with us and thoroughly enjoyed sitting in the lodge with a glass of wine and our books, waiting while the others took the second glacier navigation. The journeys to get to activities in Patagonia are long - we learned to relax and enjoy the 2 hours rides to get places.
Guides, Drivers and Staff
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Mar 17, 2023
Dear Kathy,
Thank you for your kind words and your precise descriptions of the tours, they help us grow and develop a better service every day!
I hope your time in Chile has awakened the desire to return! We will be waiting for you again in South America to continue discovering the 40 remaining national parks hahaha!
It was a pleasure assisting you!
My best wishes,
Ana and the entire Trips South America team! <3
Our guide to Chileo was awesome, he was Javier, a Mapucin. Awesome day.
Rapa Nui our guide for two days was Hugo. Degree in Rapa Nui culture! He was wonderful.
Our guide to Valparaiso was Orlando. He too was awesome. He had been our driver on a lot of shuttles prior as well.
Santiago tour was so so
The Lake tour from Puerto Varas was very nice. read more
Our guide to Chileo was awesome, he was Javier, a Mapucin. Awesome day.
Rapa Nui our guide for two days was Hugo. Degree in Rapa Nui culture! He was wonderful.
Our guide to Valparaiso was Orlando. He too was awesome. He had been our driver on a lot of shuttles prior as well.
Santiago tour was so so
The Lake tour from Puerto Varas was very nice.
Hotel Reviews
Hotel DoubleTree by Hilton Santiago Kennedy
Santiago
Great staff who helped with boarding passes, restaurants and holding out bags. Good breakfast and late night drinks at top floor.
Park Inn by Radisson Puerto Varas
Puerto Varas
Nice place with great breakfast Convenient location
Hotel Vai Moana
Easter Islan
Great breakfast and dinner Great grounds. Chickens in the yard are cool. Some issues with getting hot water for shower. No AC.
Staff
Bar tender was great
Activity Reviews
Tour Around the Llanquihue Lake
Puerto Varas
Guides, Drivers and Staff
Excursion to Chiloe Island: Ancud, Castro & Dalcahue - PRIVATE
Puerto Varas
This was an awesome trip. Just the two of us, no dual translation. Learned about Mapucin culture from him, Javier was Mapucin. Great lunch spot in Castro on the water. Great local market tour
Guides, Drivers and Staff
Javier all the way😁
Panoramic City Tour
Santiago
Fairly basic other than changing of the guard. Blue rock store was not needed
Guides, Drivers and Staff
Easter Island Full Day Tour
Easter Island
Sooo much history. Hugo was our guide and he has a degree in Rapa Nui culture. Two days with him was totally awesome
Guides, Drivers and Staff
Half Day Orongo Tour
Easter Island
Same comments as the full day tour
Guides, Drivers and Staff
Half Day Akivi Tour
Easter Island
Same comments as the full day tour.
Guides, Drivers and Staff
Full Day - Valparaiso & Viña del Mar
Santiago
The side tours were good on the way there. Valparaiso was great. Orlando was an awesome guide.
Guides, Drivers and Staff
Transport
First tour guide did not show and no communication to us. Orlando was infill and awesome.
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Mar 17, 2023
Dear Michael,
Thank you for taking the time to write about each experience :)
I hope you and Peggy had a great time in Chile!! We hope to receive you soon, again in Latin America.
All the best,
Ana :)
KimKim helped us learn about activities available in the area we were looking to explore (in Chile). They provided sample itineraries to consider and options for changing things to get the right holiday for you.
Ana kept us updated and helped us choose the hotels, excursions and transportation. Knowledge of the area really helped us to make great choices.
CL Mundo was their local travel supporter in Santiago and Valparaiso. Our driver and guide in this area, Orlando Sanhueza did a... read more
KimKim helped us learn about activities available in the area we were looking to explore (in Chile). They provided sample itineraries to consider and options for changing things to get the right holiday for you.
Ana kept us updated and helped us choose the hotels, excursions and transportation. Knowledge of the area really helped us to make great choices.
CL Mundo was their local travel supporter in Santiago and Valparaiso. Our driver and guide in this area, Orlando Sanhueza did a great job of telling us about the history and area and providing advice during our journey. We enjoyed vineyards, great restaurants, downtown Santiago and walking tour of Valpo.
We also went to San Pedro de Atacama and their local agent Capricorn provided a wonderful opportunity to learn more about the history of this beautiful place. Paloma, Maria and Consuela (Connie) all helped us enjoy Moon Valley, Rainbow valley, petroglyphs, Tatio Geysers, Cejar Lagoon, Tebenquiche Nature Sanctuary and an evening astronomy experience. There’s so much to do but I feel we enjoyed the best experience compared to other traveler’s in our hotel.
Overall we never worried about transportation or experiences as it all happened with good communication via WhstsApp, or online before we arrived. I look forward to using KimKim again in the future.
Hotel Reviews
Pullman Santiago El Bosque
Las Condes, Santiago
Great location and friendly service. Close to places to eat and a safe area.
Altiplanico Atacama
San Pedro de Atacama
Clean rooms and a friendly service although some knowledge of Spanish is recommended. An easy walk to town for restaurants. Check there are no national celebrations as there is a bar across the road and it was noisy during carnival. Very safe though and beautiful gardens and pool. Food was alright but there are more options in town.
Good location for restaurants and exploring. We also enjoyed the restaurant attached to the hotel. Really good breakfast included and for dinner!
Authenticity & Character
Great art work and antiques in communal spaces - fun and creative not just old.
Location
A fund part of town but do be careful of thieves and pickpockets.
Staff
Special thanks for their translation support where needed.
Cleanliness & Comfort
The rooms are comfortable and great choice of communal spaces for relaxing.
Activity Reviews
Visit to 2 Wineries in Casablanca Valley
Valparaíso
We really enjoyed the vineyards and lunch at Tanino. Great to see Chilean wine producers.
Food
Lunch at Tanino was the best. We hope to visit the vineyard again!
Guides, Drivers and Staff
Transport
Our driver Orlando looked after us well.
Cejar & Tebinquiche Lagoons - Atacama Salt Flat
San Pedro de Atacama
Relaxing end to our visit in the desert. The salt water swim was amazing. The natural features and birds on the lagoons were a great site.
Guides, Drivers and Staff
Maria did a great job telling us the history of the area and looking after us.
Transport
Maria was a careful driver and provided appropriate music to entertain us.
Rainbow Valley
San Pedro de Atacama
Truly a unique and special experience. The colours are beautiful and our guide Paloma showed us a special place in a dead waterfall that we would never have seen if she didn’t help us into it.
Guides, Drivers and Staff
Paloma did an excellent job looking after us and our safety along the walk and pulled us into the dead waterfall.
Panoramic City Tour
Santiago
We enjoyed the tour to understand the city and the history. We were very lucky to pick a day the guards were changing. We like a military parade and this one was unique. Although this took longer than a tour on a day without the guard change, our guide gave us information about how to spend the afternoon and see more of what we missed.
Guides, Drivers and Staff
Full day Viña San Esteban + Visit to Quintessence Alpacas On-Site Tour
Santiago
We had a wonderful experience meeting the alpacas and learning about different breeds and understanding how well looked after they are. The production of clothing on antique equipment was fascinating. It was great to meet and feed the young llamas while they are so gentle. Much more fun than expected. Beautiful clothing as well.
Guides, Drivers and Staff
Colchagua Valley - Viu Manent and Santa Cruz Wineries
Santiago
We were unable to visit Santa Cruz wineries and went somewhere else. It was alright but not what we expected. Also it was difficult finding the right place for lunch as it wasn’t available in the vineyards.
Guides, Drivers and Staff
Evening Astronomy Tour
San Pedro de Atacama
A wonderful opportunity to see the stars and learn about the Southern Sky and constellations. Highly recommended.
Guides, Drivers and Staff
Picked up on time and delivered us to the site. The English speaking guide was very good and the Spanish guide was very knowledgeable and easy to understand.
Transport
The vehicle was comfortable for the journey.
Half day Moon Valley and Mirador Ckari
San Pedro de Atacama
We enjoyed the old salt mines and walking around the moon valley with the interesting salt formations. Really dramatic landscape.
Guides, Drivers and Staff
Maria did a great job explaining the area and played music that was a great pairing with the experience.
Transport
Maria was a very safe driver.
Tatio Geysers
San Pedro de Atacama
The early morning pickup allows you to see the geysers in the cool morning air. You’re then rewarded with breakfast and a view of the beautiful mountains. Wildlife along the way is just as spectacular.
Guides, Drivers and Staff
Consuela did a great job of explaining the geysers and makin eggs for breakfast sandwiches.
Transport
Connie was a very safe driver.
Local specialist: Ana Maibach
Ana Maibach
Local specialist in Córdoba
| Replied on Mar 08, 2023
Dear Maggie,
I'm glad to read that they have spent an excellent trip through Chile!
I appreciate that you have taken the time to write this review, it helps us to continue improving our services to provide the best experiences in South America :)
My best wishes to you and Jeff, I hope to receive them in the future soon!
Ana and the entire Trips South America team