Elisa Guðlaug Snæland Bjarkardóttir

We were very happy with the Kim Kim service.
Elisa was our travel consultant for Iceland and she put together an excellent itinerary. She handled the bookings for our lodging and was quite flexible when we requested some changes. She also booked a number of excursions and we had very few glitches during our travels. She responded very promptly regarding the few small items that came up.
I loved that her trip itinerary included not only the specific places we'd booked but a long list of suggested places we could visit on our way plus a nice selection of restaurants some of which she had been to and offered her personal opinions.
With her suggestions there were more choices than time to do them all. (Maybe we need to come back again!)
We loved the Trollaskagi tour with Reynir. It was just the two of us and the driver. And he was full of stories about life in Iceland such as when we visited the Herring Era museum and he talked about when he worked on a Herring ship when he was younger. He also had suggestions for when to see some of the other sights on our list (and how to avoid the cruise ship tour bus crowds).
The super jeep tour with Helga was great too. And she too gave us wonderful insight to living life in Iceland. We had one other couple with us. This was so much better than those huge bus tours!
And of course you can't skip the glacier hike and ice caves which also add to what makes Iceland unique!

We could not have been happier with our 12-day trip to Iceland! Each scheduled activity was memorable, timely, and extremely well run. Our favorite had to be Kayaking in Glacier Lagoon with B, though Helga's knowledge of everything Iceland on our Super Jeep tour was phenomenal. When my wife discovered that our excellent Glacier Cave guide, Ace, was also Sigtryggr on one of her favorite shows, "Last Kingdom", that immediately jumped to her favorite part of Iceland and the trip. Beyond the scheduled activities, the recommended route and stops were well thought out, balanced day to day, perfect for what our group of 6 had indicated we wanted to do, and varied throughout the trip.

We made several changes throughout the planning process and even after arriving and Elisa was always extremely responsive to everything we requested. It was pleasing to know that we had a local contact that could help us should we need it.

From moment of first contact through the end of our fantastic Iceland journey, Elisa provided thorough and helpful guidance. Most important, she was a thoughtful, kind, and pleasant partner. Highest marks possible to Elisa and kimkim.

It was our first time to Iceland. It’s quite daunting to figure out what you’d be interesting in seeing and what all activities you’d like to do along with optimal route and hotel selection/booking. Luckily we had Elisa, our guide/booking agent who is also a native of Iceland. She was very helpful in understanding our needs, suggesting an itenary and extra activities. After some back and forth we booked the trip with her.
Trip went mostly flawless. We had an issue with a hotel booking on one of the days where a new management of the hotel pretended to not find our reservation. I texted Elisa and she went above and beyond her normal duty and booked a new hotel for us within minutes. Imagine if you had to do all this in another country by yourself.

I’d whole heartedly recommend Elisa, if you are looking for a trip to Iceland. She takes care of her clients and takes the stressful planning part out, so that clients can focus on enjoying their vacation.

Elisa was extremely helpful in making all of our bookings and arranging to have our food and bags moved for us while we were on an amazing hut to hut hike. Iceland is truly a magical place to visit. We especially enjoyed the east coast where it was less populated.

Elisa organised an epic ten day adventure for us through the West Fjords and south coast of Iceland. Liaising and payment in lead up to the trip was simple and Elisa was very helpful if we encountered any hiccups during the trip. We appreciated the support over Whatsapp when travelling. Elisa met up with us briefly and gifted us some Icelandic goodies which was a very sweet touch. The highlight of the trip was certainly the west fjords which was the slightly less traveled part of Iceland - beautiful sweeping scenery that we could take in over days of driving with 100 photo stops. We couldn't get enough. Recommend ordering fresh Cod when available on the menu - it was always delicious. Iceland was a very expensive country which we were anticipating. Certainly a once in a lifetime trip though! We would book through KimKim again.

Elisa was very responsive and easy to work with. She had great suggestions for things for us to do and was open to moving around our itinerary to fit our specific interests. We saw a lot of this beautiful country in just a few days with her help. We would love to visit again and work with KimKim again.