Francesca Stoppani

Our second trip to Iceland booked through Kim Kim was just as amazing as our first. Francesca did a wonderful job of putting my vacation ideas into a wonderful real life experience. We got to see everything on our Iceland bucket list including seeing the amazing puffins on Westman Island and the Northern Lights in the West Fiords. Could not have been better.

First Francesca is absolutely incredible! Her expertise, recommendations, and itinerary made our trip to Iceland an incredible adventure! Thank you so so much! We enjoyed our whole trip. I only wish I had known about this company sooner. If you are looking to book an Iceland adventure look no further! Thank you so much for coordinating our trip and making it a trip of a lifetime.

Francesca planned the trip of a lifetime for us. I cannot imagine anything that would have improved our trip. I hope to work with KimKim in the future and to recommend Francesca to friends that wish to travel to Iceland. Thank you for a trip that was beyond my wildest dreams! read more

Francesca planned the trip of a lifetime for us. I cannot imagine anything that would have improved our trip. I hope to work with KimKim in the future and to recommend Francesca to friends that wish to travel to Iceland. Thank you for a trip that was beyond my wildest dreams!

Thank You, Francesca, for creating a 5-star fly, drive, hike and horseback riding vacation for us along the southern coast of Iceland. Your attention to detail, listening and including all of the activities that we dreamed about doing on our trip was amazing. Everything from in-country flights, to rental car, hotel confirmations with breakfast, activity bookings, complex travel from the interior after our hiking the Fimmvorouhals Trail, EVERYTHING, went off without a hitch! You made this... read more

Thank You, Francesca, for creating a 5-star fly, drive, hike and horseback riding vacation for us along the southern coast of Iceland. Your attention to detail, listening and including all of the activities that we dreamed about doing on our trip was amazing. Everything from in-country flights, to rental car, hotel confirmations with breakfast, activity bookings, complex travel from the interior after our hiking the Fimmvorouhals Trail, EVERYTHING, went off without a hitch! You made this trip to Iceland such an easy and magical experience and I would highly recommend Kim Kim and Francesca to assist with planning your next journey! I would like to also Thank Francesca for responding promptly to all our questions prior to booking our trip and presenting our trip in such an organized and easy to access format. You made this such an easy experience. Thank you so much for doing all of the hard work so that all we had to do was sit back and enjoy our vacation! Thank you. Thank you! I will definitely recommend you to family and friends as well as consider using Kim Kim for future travels to unknown destinations.

Hotel Reviews

Seydisfjordur Guest House

Seydisfjordur

Excellent location! Walk to restaurants. Nice community space with kitchen. Appreciated the use of free washer and dryer.

Location

Hotel Framtid

Djúpivogur

Love the open space and enjoyed having our own kitchen. Convenient walk to harbor and diner.

Höfn - Berjaya Iceland Hotels

Hótel Klaustur

Kirkjubæjarklaustur

Hotel Skógá by EJ Hotels

Vatnsholt Hotel & Guesthouse

Selfoss

Fosshotel Baron

Reykjavík

Activity Reviews

The Geothermal Vok Baths

Iceland

The baths were amazing, but crowded.

Horse Riding Tour

Iceland

A lovely farm and wonderful horses! Our guide (Seeno? spelling) was from Denmark and was wonderful. We had a semi-private ride over to the waterfall. The horses were amazing and so well behaved and friendly. We stopped for photos and loved the views! A wonderful and relaxing 2- hour ride. Even for an experienced rider, I would recommend this trip as the scenery was amazing and I had never experienced the "Tolt" gait. It felt like such a priviledge to ride these beautiful animals.

Quality of Experience

Guides, Drivers and Staff

Transport

The Secret Lagoon

Iceland

Wonderful experience. I was expecting all of the lagoons and "spas" to be a much quieter experience, but they are more of a tourist attraction and family pool. I would definitely go back though! I loved floating around and apprecia!ted the use of the "noodles" for floating. Locker rooms and showers are clean and well maintained.

We had an awesome time on the Ring Road! Francesca made a great itinerary for us, with a great mix of hikes, scenic stops, and cool towns. The logistics of the rental car and all of the great lodgings couldn’t have been better! It was very relaxing to know that so many highlights had been organized for us. read more

We had an awesome time on the Ring Road! Francesca made a great itinerary for us, with a great mix of hikes, scenic stops, and cool towns. The logistics of the rental car and all of the great lodgings couldn’t have been better! It was very relaxing to know that so many highlights had been organized for us.

Francesca and her collegues did a great job! Francesca had so many great sites for us to visit. It was a lot packed in to a 10 day trip, but so worth it. We had great weather the entire time we were there. Sunny but windy at times. I've never seen so many waterfalls in one place! The towering cliffs and mountain views are just unbelievable! My kids loved Selijalandsfoss. They walked behind the waterfall and got soaked, but both said it was worth it! Bruarfoss was absolutely stunning and an... read more

Francesca and her collegues did a great job! Francesca had so many great sites for us to visit. It was a lot packed in to a 10 day trip, but so worth it. We had great weather the entire time we were there. Sunny but windy at times. I've never seen so many waterfalls in one place! The towering cliffs and mountain views are just unbelievable! My kids loved Selijalandsfoss. They walked behind the waterfall and got soaked, but both said it was worth it! Bruarfoss was absolutely stunning and an easy, short walk from the parking lot. A must stop! My favorite place was the quaint, charming town of Heimaey on the Westman Islands. Especially visiting the puffin colony. We spent just one night there and wish we had more time. The Katla ice cave was spectacular but not for the faint of heart. I felt safe but if you have a fear of heights, it might be tough. Another favorite of ours was Diamond Beach and the Fjallsarlon area. I've never seen so many icebergs! Reykjavik City is a great place to walk around and try local cuisine. We all felt very safe there.
As far as the touristy, Blue Lagoon...we did that right off the plane when we arrived in Iceland. It was a great relaxing experience but later in our trip we did Sky Lagoon on our own and liked it much better. Smaller yet less touristy of a feel and overlooked the ocean, where we could see the erupting Fagradalsfjall volcano in the distance. How lucky were we to be there when the volcano erupted?! Something my kids will always remember. While we weren't prepared for the very long hike to the volcano site and we couldn't secure a helicopter trip, it was still awesome to be there at the time. I had some concerns the days leading up to the eruption, but Francesca assured me we would be safe and provided a website to follow for updates and warnings that may be issued. Overall I can't say enough about the trip. It was a great experience and well planned. Iceland is truly a beautiful place. I hope to return some day to visit the North.

Hotel Reviews

Hellnafell

Grundarfjordur

Very clean and great views of Kirkjufell Mountain.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Skalholt

Selfoss

American travelers must remember if traveling in the summer, while Icelands summers are cool compared to US, there's no A/C and the rooms get warm. Luckily the windows open!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Guesthouse Hamar

Vestmannaeyjar

American travelers must remember if traveling in the summer, while Icelands summers are cool compared to US, there's no A/C and the rooms get warm. Luckily the windows open!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Nupar

Kálfafell

American travelers must remember if traveling in the summer, while Icelands summers are cool compared to US, there's no A/C and the rooms get warm. Luckily the windows open!

Authenticity & Character

Location

Overlooks the glacier.

Staff

Cleanliness & Comfort

Skuggi Hotel Reykjavík by Keahotels

Reykjavík

American travelers must remember if traveling in the summer, while Icelands summers are cool compared to US, there's no A/C and the rooms get warm. Luckily the windows open!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Secret Lagoon

Iceland

We opted to skip this lagoon due to it being very small and crowded.

Blue Lagoon

Iceland

Very relaxing after the flight from the US.

Quality of Experience

Lava cave tour

Iceland

Quick lava cave experience and educational. Two sets of spiral staircases to go up and down.

Quality of Experience

Guides, Drivers and Staff

Our guide was very friendly and knowledgeable.

Fly Fishing in Golden Circle

Golden Circle

A great experience! We were new tonfly fishing but got the hang of it pretty quickly. Three out of six people in our group caught fish.

Quality of Experience

Guides, Drivers and Staff

Maria and Freddy were great. Even when we tangled the line for the 100th time!

Katla Ice Cave

Iceland

Very cool experience. If you are afraid of heights, this might not be for you. While it's not crazy high, two people in our tour had problems and turned back.

Quality of Experience

Guides, Drivers and Staff

Transport

The super jeep that took us out to the cave was a fun experience.

Reykjavík Classic Whale Watching

Reykjavík

It was very choppy seas. Apparently, the day before was also choppy. We saw no whales and many suffered from sea sickness. I wish the tour company Elding, would have canceled. They most likely knew we wouldn't see whales in those conditions. It was a little disappointing that we went out in such rough conditions for 3 hrs. I understand that there's no guarantee, in any conditions, but this tour should have been canceled and refunded.

Quality of Experience

Guides, Drivers and Staff

The capt was very informative about the whales and ocean.

It’s been a year since I travelled to Iceland and any time someone mentions travelling to this country, I recommend they go and check out the Kim-Kim team.
Francesca was amazing to deal with. She made the trip worry free (from the car rentals to hotel check ins to all the fun planned activities). This trip really was stress and worry free.
Words honestly can’t describe how amazing this trip was💕💕 read more

It’s been a year since I travelled to Iceland and any time someone mentions travelling to this country, I recommend they go and check out the Kim-Kim team.
Francesca was amazing to deal with. She made the trip worry free (from the car rentals to hotel check ins to all the fun planned activities). This trip really was stress and worry free.
Words honestly can’t describe how amazing this trip was💕💕

Hotel Review

Viking Café Guesthouse

Hofn

The staff were amazing and extremely friendly and helpful…the views weren’t half bad either 😜

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Skaftafell Ice Climbing & Glacier Hike

Iceland

The guides were very resourceful and provided amazing information

Quality of Experience

Guides, Drivers and Staff

Transport

The Geothermal Vok Baths

Iceland

Amazing experience. Beautifully designed

Quality of Experience

Guides, Drivers and Staff

Transport

It was a delight to work with Francesca in planning the trip. She developed an itinerary that was perfect for us. The tours she booked were great as were her restaurant suggestions throughout Iceland. We loved how she gave us daily optional activities. The hotels we stayed at were very nice. We needed to make a few changes in our itinerary because of flight cancellations. Michele and Francesca were very responsive adjusting hotels and activities.

Francesca organised a fabulous trip to the Faroe Islands for us. Contact and payment in lead up to the trip was simple and quick. We were a little unlucky with weather on the trip, which unfortunately resulted in morning ferry cancellations to Mykines (we tried three days in a row!) but we appreciated Francesca and her colleague's support to keep re-booking the ferry so we could keep trying. Anytime we had little hiccups we received prompt assistance from KimKim. Highlight of the trip was a... read more

Francesca organised a fabulous trip to the Faroe Islands for us. Contact and payment in lead up to the trip was simple and quick. We were a little unlucky with weather on the trip, which unfortunately resulted in morning ferry cancellations to Mykines (we tried three days in a row!) but we appreciated Francesca and her colleague's support to keep re-booking the ferry so we could keep trying. Anytime we had little hiccups we received prompt assistance from KimKim. Highlight of the trip was a day out on Kalsoy Island (beautiful black basalt wall where James Bond gravestone is erected given scenes filmed in the iconic 'No Time to Die' film). Tip: arrive at least an hour early to get in line for the 10-car-max ferry to go across to Kalsoy Island as queues build quickly and we were unable to get the morning one, but tried again and got on the afternoon one. (also bring a phone charger+ any medication in case you get stuck there for the night if weather turns or the return ferry is full). Food can be a little hit and miss (and expensive) in Faroe Islands if you are a bit fussy like myself, but fresh fish (especially Cod) was always delightful. Despite much of our trip leaving the islands as a blanket fog of mystery with the weather, we had a great time and would book through KimKim again.

I’m most happy to have chosen KimKim and Francesca for my first trip to Iceland. All of the accommodations were really great. It would be hard to choose one above the others. The weather was an issue and forced cancellation of a few activities but it was no problem getting a new plan and refunds for cancelled ones. The Silfra Snorkeling was amazing and such great staff, I felt totally safe the whole time (and I’m 72yrs old.) All of the food I ate while in Iceland was amazing!!!! read more

I’m most happy to have chosen KimKim and Francesca for my first trip to Iceland. All of the accommodations were really great. It would be hard to choose one above the others. The weather was an issue and forced cancellation of a few activities but it was no problem getting a new plan and refunds for cancelled ones. The Silfra Snorkeling was amazing and such great staff, I felt totally safe the whole time (and I’m 72yrs old.) All of the food I ate while in Iceland was amazing!!!!

A big thanks to Francesca for the care in planning my trip to Iceland. This was my first international travel and it did not disappoint. Every checkin process was flawless. Accommodations were above what was expected. The excursions were a perfect match with my interests. I felt heard in the planning process. I would certainly use this service again! read more

A big thanks to Francesca for the care in planning my trip to Iceland. This was my first international travel and it did not disappoint. Every checkin process was flawless. Accommodations were above what was expected. The excursions were a perfect match with my interests. I felt heard in the planning process. I would certainly use this service again!

Francesca curated a memorable trip for my siblings and me. Iceland is breathtaking and Francesca found a way to organize our itinerary to allow us to see the amazing sights, hidden gems, and eat at wonderful food places in just 8 days. She added optional sights and experiences that turned out to be just as fascinating. Communication during the planning process as well as during the trip itself was efficient and accessible. We will definitely be using KimKim for our next vacation. Thank you... read more

Francesca curated a memorable trip for my siblings and me. Iceland is breathtaking and Francesca found a way to organize our itinerary to allow us to see the amazing sights, hidden gems, and eat at wonderful food places in just 8 days. She added optional sights and experiences that turned out to be just as fascinating. Communication during the planning process as well as during the trip itself was efficient and accessible. We will definitely be using KimKim for our next vacation. Thank you Francesca for helping to introduce us to the beauty that is Iceland!

Hotel Reviews

Sel Guesthouse

This is a quaint guesthouse tucked away in a quiet area. We were able to see the northern. lights while staying here. The family-owned property was welcoming, quiet, and completely charming. Breakfast each morning was homemade and delicious.

Authenticity & Character

Such a charming aesthetic

Location

Close to many experiences and sights

Staff

Very friendly and welcoming

Cleanliness & Comfort

Midhraun Lava Resort

Stykkishólmur

This resort was beautiful inside and out. The staff was friendly and easily accessible. The living spaces were clean and spacious.

Authenticity & Character

Location

Great location in the Snaefellsnes Peninsula

Staff

Staff is friendly and accessible. Breakfast was hand delivered ach morning by the sweetest woman.

Cleanliness & Comfort

Magma Hotel

Kirkjubæjarklaustur

The living spaces were charming and the view was stunning. The staff at the hotel breakfast and dinner were pleasant and friendly. The food was also wonderful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Reykjavík

Reykjavík

This hotel is in a great location. The food was delicious and plentiful. The staff was helpful, often going above and beyond to make sure our stay was enjoyable. Staff helped us get a taxi and made recommendations for local experiences.

Authenticity & Character

Beautiful hotel

Location

Wonderful location for exploiting Reykjavik.

Staff

Knowledgeable, accommodating, friendly, and helpful staff.

Cleanliness & Comfort

Activity Reviews

Reykjavik Northern Lights Cruise

Iceland

Great cruise, just didn’t see the lights at no fault of the crew. They do offer a voucher to return. Probably not worth it if you go during a time where the lights are easily visible.

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Lava cave tour

Iceland

This is one of our favorite experiences during the entire trip. The guide was knowledgeable and funny.

Quality of Experience

Guides, Drivers and Staff

The guide was fantastic!

Transport

Langjokull Glacier Snowmobiling

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

The Secret Lagoon

Iceland

This is very relaxing and less crowded than the Blue Lagoon.

Quality of Experience

Guides, Drivers and Staff

Transport

I just had a dream, to go to Iceland in March and view the northern lights.

But as a full time student with a part time job, it was quite difficult to plan the specifics of the trip. A few google searches and reddit posts later, I landed on kimkim and paid the reservation amount.

That was literally all I had to do.

They literally took care of every part of my stay, experience and adventures there.

I’d definitely recommend them to all as well as my local specialist Francesca who... read more

I just had a dream, to go to Iceland in March and view the northern lights.

But as a full time student with a part time job, it was quite difficult to plan the specifics of the trip. A few google searches and reddit posts later, I landed on kimkim and paid the reservation amount.

That was literally all I had to do.

They literally took care of every part of my stay, experience and adventures there.

I’d definitely recommend them to all as well as my local specialist Francesca who was always patient with me regarding all my queries!

I cannot speak highly enough of the team at kimkim based in Iceland. During the planning phase, Francesca was highly communicative, accommodating, and responsive. Then, when we arrived in the midst of a blizzard and subsequent wind storm that forced all roads to close for 24+ hours, Sigurour was a godsend, helping us cancel and book and rebook and reroute all of the planned activities and hotel reservations that had to be changed without warning. He advised us on when and where to go, what to... read more

I cannot speak highly enough of the team at kimkim based in Iceland. During the planning phase, Francesca was highly communicative, accommodating, and responsive. Then, when we arrived in the midst of a blizzard and subsequent wind storm that forced all roads to close for 24+ hours, Sigurour was a godsend, helping us cancel and book and rebook and reroute all of the planned activities and hotel reservations that had to be changed without warning. He advised us on when and where to go, what to see, what to skip, etc. and was consistently available to respond to ever-shifting circumstances. I am a very experienced traveler, having lived abroad for most of my adult life, and juggling the logistics of this trip due to weather were beyond me. I am deeply grateful and appreciative for the flexibility, responsiveness, and kindness of the entire kimkim team and will treasure my memories of the adventure for a lifetime.

Francesca was incredible! She took our likes, dislikes, dietary restrictions, etc. into account and had incredible recommendations; she worked with us to make sure we had the best possible hotels for our budget, too. We had a minor hiccup when our plane couldn't land (weather at Keflavik) and were delayed a day, and she helped us to get refunds and to adjust our trip so that we didn't miss anything. Every time we talk about Iceland, I recommend KimKim and Francesca. She is the best! read more

Francesca was incredible! She took our likes, dislikes, dietary restrictions, etc. into account and had incredible recommendations; she worked with us to make sure we had the best possible hotels for our budget, too. We had a minor hiccup when our plane couldn't land (weather at Keflavik) and were delayed a day, and she helped us to get refunds and to adjust our trip so that we didn't miss anything. Every time we talk about Iceland, I recommend KimKim and Francesca. She is the best!

Activity Review

Jokulsarlon Glacier Kayaking Adventure

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Thoughtful and cool plan considering I made the decision to travel to Iceland only 2 months before read more

Thoughtful and cool plan considering I made the decision to travel to Iceland only 2 months before

Hotel Review

Arnarstapi Hotel

Snæfellsbær

Cool place. Ask for room w sea view

Location

View

Activity Reviews

Langjokull Glacier Snowmobiling

Iceland

Great to do. Ideally group not too large as then you will go as slow as the slowest in the group

Silfra Snorkeling

Iceland

Must do. Make time

Snæfellsjökull Glacier Summit Hike

Iceland

Loved it. Cool especially as I had a sunny day

We had a week long trip along the southern part of Iceland and the golden circle. The process with KimKim was very efficient and the trip really was catered to our needs. Francesca was very helpful and knowledgeable. David from our ice cave tour was fabulous.

Francesca put together the exact Itinerary that we had envisioned. We saw and experienced Icelands wonderful sights and experiences so easily with the guidance given by Francesca’s daily itinerary. The Lodging selected was in the perfect locations to complete the exciting days travels. read more

Francesca put together the exact Itinerary that we had envisioned. We saw and experienced Icelands wonderful sights and experiences so easily with the guidance given by Francesca’s daily itinerary. The Lodging selected was in the perfect locations to complete the exciting days travels.

Francesca was great - good communication etc.
Our car booked was too small- my son’s head was hitting the top of the car. Thankfully the car company was able to get us a little bit larger car- with the immense amount of driving that would have been a problem.
The teip was great- for the amount of time we were there I think the driving was way too much. That was everyone’s take away. The suggested stops foe sight seeing and hiking were fabulous- that really made our trip!
I think some things... read more

Francesca was great - good communication etc.
Our car booked was too small- my son’s head was hitting the top of the car. Thankfully the car company was able to get us a little bit larger car- with the immense amount of driving that would have been a problem.
The teip was great- for the amount of time we were there I think the driving was way too much. That was everyone’s take away. The suggested stops foe sight seeing and hiking were fabulous- that really made our trip!
I think some things could be better communicated - such as “it is advisable to pack a lunch” when gone for 12 hours.

Hotel Reviews

Borealis Hotel

Selfoss

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Adventure Hotel Hof

Hof

Authenticity & Character

Location

I

Staff

Cleanliness & Comfort

Room With A View Apartment Hotel

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Northern Light Inn

Grindavik

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

This was great- I think more info in the upgraded package would have been nice- it was soooo crowded we would have gone foe the nicer package had we had known.

Guided small group superjeep tour to Landmannalaugar

Iceland

The hiking was great- again- had NO idea it was almost a 3 hour ride to one destination and then back. There was a mention to pack some snacks- it would have been very helpful (especially traveling with kids) had we been told to pack a lunch- or lunch should have been provided luke we saw other groups doung.

Jokulsarlon glacier lagoon amphibian boat tour

Iceland

Ended up not going - it wad pouring rain and our tour was so late as well as our hotel another 1.5 hours away after the tour- we decided to cancel this and that nights hotel to get to a town and hotel closer to our next days destination- this 2 day portion of our trip was not great and we would have skipped this all together with the short time in Iceland- we were told the week prior to leaving that the tour was so late- I think this could have been avoided had this tour been booked by Kimkim earlier in our process of booking.

ATV to the Black Beach and Plane Wreck

Iceland

Best thing we did on iur trip! Kids loved it and so did we! Great and diverse terrain! We lived this tour!

Quality of Experience

Guides, Drivers and Staff

Iceland Thermal Bath Experience

Iceland

Fantastic experience! We loved ending our trip here- this was another highlight for our famiky!

Quality of Experience

The trip was the perfect mix of planned / ticketed excursions and self guided sightseeing. We ended up adding a few extras at our own leisure such as the lava show in ViK and a Puffin Tour in Reykjavik. One of my most favorite experiences was the Glacial hike near ViK. Our guide’s name was Gia and she was so fun and kept everyone safe and also motivated! My 11 year old son loved her too.
Of the two lagoons we visited the Sky Lagoon was by far our favorite. That was something we added... read more

The trip was the perfect mix of planned / ticketed excursions and self guided sightseeing. We ended up adding a few extras at our own leisure such as the lava show in ViK and a Puffin Tour in Reykjavik. One of my most favorite experiences was the Glacial hike near ViK. Our guide’s name was Gia and she was so fun and kept everyone safe and also motivated! My 11 year old son loved her too.
Of the two lagoons we visited the Sky Lagoon was by far our favorite. That was something we added last min as well. We wish we had had time for the Blue Lagoon but we decided we would just need to come back and visit again to see and experience that! We also loved our horse riding experience at Laxnes Horse Farm. The owner was very welcoming! The guides however did not talk much. I am assuming it would have been difficult to do that and they did do a good job of keeping us all safe.
Iceland is a magestic country with such an amazing landscape and adventure around every corner. I am so thankful to Francesca for putting together our very well planned vacation last minute. She did a fantastic job! Also thank you to Michael who was on call for us while we were there. It was so nice to have someone who was immediately on call when we had questions / needed help.
My only complaint was that our car rental experience was not good. I did not realize that our coverage did not included full protection of the vehicle and when a scratch was discovered that we have no idea how it got there we had to pay $2k USD. I have yet to hear back from them as they are suppose to refund the difference of the amount it took to repair from what I paid. If there is anyway for Kim Kim to help me get my refund it would be much appreciated.
Thank you!
Lily