Terry Stanley

Working with Terry to plan this trip was simply above expectations, she cattered to all our needs even when we were demanding. We'll re-use this formula on the next trip.

My May trip was one of the best and most exciting adventure travel I have had in many years and it was all because of Terry! She was an amazing trip guide, counselor and expert. Nothing went wrong, she was always available to help with clarification or make suggestions. I will use Kim Kim again for planning - their thoughtful and thorough knowledge of the country (and other place) makes them a go-to resource for travel and adventure!

Terri and Kim Kim made all our dreams come true! Trip of a lifetime made easy with their help and service. Every wish granted… every desire met, and done so with kindness and grace. Thank you for everything! Couldn’t have had such a fabulous trip without Terri and crew! If I could hug a company and a travel planner extraordinaire, I would! read more

Terri and Kim Kim made all our dreams come true! Trip of a lifetime made easy with their help and service. Every wish granted… every desire met, and done so with kindness and grace. Thank you for everything! Couldn’t have had such a fabulous trip without Terri and crew! If I could hug a company and a travel planner extraordinaire, I would!

Hotel Reviews

Icelandair Hotel Reykjavik Marina

Reykjavík

The front desk staff made us feel welcome and at home. We used it as a home base, checking in and out as we toured various parts of Iceland. They stored luggage, helped with arranging taxis as well as making recommendations with smiles and kindness! Restaurant staff was equally amazing! Thank you all for making our dreams come true!!

Authenticity & Character

The history of the build was quite interesting

Location

It was close to everything we were interested in but wished the tour buses could have come directly to hotel.

Staff

Front desk was consider and super accommodating

Cleanliness & Comfort

Everything!

Hotel Borgarnes

Borgarnes

The room was large by Icelandic and the bed was extremely comfortable!

Staff

The feeling

Cleanliness & Comfort

Adventure Hotel Hof

Hof

Arriving cold and tired to find that the reservation was incorrect and front desk said he did not have authority to make a change despite us having a printed copy of our confirmed reservation. The guide had to call the tour company and let their representative speak to front desk before the error could be corrected. Also there are no elevators to accommodate guests with mobility issues

Authenticity & Character

That it was away from city light

Location

Staff

Except for front desk personnel, everyone was super accommodating

Cleanliness & Comfort

Lovely room and comfie c

Bubble Hotel

Selfoss

The bed was so very comfie. Loved being able to watch the light from snug and warm in bed was incredible

Authenticity & Character

Location

Staff

None present

Cleanliness & Comfort

I bit of explanation on how to warm the bubble/bed would have been helpful

Activity Reviews

Reykjavík Classic Whale Watching

Reykjavík

Even though it was cold, we loved every minute of it!!

Sky Lagoon

Iceland

Staff was very helpful and the facility was clean and accommodating The lagoon was beautiful and the entire experience was incredible

Quality of Experience

Everything

Guides, Drivers and Staff

Went out of their way to make the experience phenomenal

Transport

The guide was most helpful

Dog Sledding

Iceland

The entire experience was beyond our expectations! The people running the tour were joyful and extremely accommodating! Loved every minute of it

Quality of Experience

Beyond expectations

Guides, Drivers and Staff

Helpful and kind

Transport

Two day/One night Snaefellsnes & West Iceland tour

Iceland

The trip to the horse farm was worth the trip

Quality of Experience

Seeing the lights

Guides, Drivers and Staff

Martin was our guide and his care and concern for the comfort of the travelers was excellent!

Transport

When there are many people on the tour, the Bus is really tight when wearing all the winter coats and such

Northern Lights Hunt Super Jeep Tour

Iceland

The lights showed up at first stop. That was amazing

Quality of Experience

Successful sighting of the lights

Guides, Drivers and Staff

The driver was one of the rudest people I have ever met. In addition, his Russian accent was very very heavy making it almost impossible to understand. He is clearly in the wrong profession

Transport

Difficult to get in/out in ice and the driver was not very helpful with that

Two Day/One Night South Coast tour

Iceland

Well planned and beautiful

Quality of Experience

Guides, Drivers and Staff

Very knowledgeable and mst helpful

Transport

Full Day Tour to Reykjanes Peninsula & Blue Lagoon (Super Jeep)

Iceland

What made this trip was the driver who made many accommodations for three not so young travelers with some mobility issues !

Quality of Experience

Guides, Drivers and Staff

Our guide was Sims who was extremely kind and thoughtful. He was knowledgeable and his English was impeccable! He went way above and beyond to make our trip extraordinary! Thank you

Transport

It was quite comfortable, and Sims took a step stool with us to make getting in and out of the big bad awesome jeep easy!!

Golden Circle, Secret Lagoon & Bubble Tour

Iceland

Outstanding experience

We visited Iceland in November 2022 and our trip was planned by Terry. Terry was extremely helpful throughout the planning process and provided us with great suggestions to make our trip memorable. She was extremely attentive and provided prompt responses to our queries. She gave us all information to help us prepare for the trip.

We were also given a local contact Sigurdur who sorted out tour cancellations quickly making our experience less stressful. We would like to say a big thank you... read more

We visited Iceland in November 2022 and our trip was planned by Terry. Terry was extremely helpful throughout the planning process and provided us with great suggestions to make our trip memorable. She was extremely attentive and provided prompt responses to our queries. She gave us all information to help us prepare for the trip.

We were also given a local contact Sigurdur who sorted out tour cancellations quickly making our experience less stressful. We would like to say a big thank you to Terry and Sigurdur for helping us plan the most memorable trip and we will be recommending Kim Kim to our friends who would like to visit Iceland in the future 😊

This was the best trip of our lives! The travel agent, Terry, was amazing and planned our trip to the fullest extent possible! We will use her again in the future! read more

This was the best trip of our lives! The travel agent, Terry, was amazing and planned our trip to the fullest extent possible! We will use her again in the future!

Activity Reviews

Jokulsarlon Glacier Kayaking Adventure

Iceland

Quality of Experience

Everything!

Guides, Drivers and Staff

Guide was amazing!

Transport

Perfect!

East Glacial River Whitewater Rafting

Iceland

This was the best thing we've ever done!

Quality of Experience

Absolutely breathtaking!

Guides, Drivers and Staff

Viking rafting was phenomenal!

Transport

Perfect!

My wife and I had the most amazing trip to Iceland, and that was because of KimKim and our specialist Terry.

Having never travelled to Iceland, I contacted KimKim to help us with our travel. I could not have been more pleased. They assigned us our very own specialist (Terry) and she was communicative, eager to help, professional, and super, super nice. I gave Terry some broad-stroke ideas about the types of things we wanted to do as well as the parameters (like days there, activity levels,... read more

My wife and I had the most amazing trip to Iceland, and that was because of KimKim and our specialist Terry.

Having never travelled to Iceland, I contacted KimKim to help us with our travel. I could not have been more pleased. They assigned us our very own specialist (Terry) and she was communicative, eager to help, professional, and super, super nice. I gave Terry some broad-stroke ideas about the types of things we wanted to do as well as the parameters (like days there, activity levels, and other logistical ideas), and Terry took those ideas and provided me with a fantastic draft plan.

Terry was very willing to work with me on refining the plan, and the end result was absolutely phenomenal.

We traveled for five days, four nights, staying two nights apiece at Hotel Ranga and Hotel Apotek. We saw a lava tunnel, stunning waterfalls, craters, geothermal areas, gorgeous landscapes, the city Reykjavik, and a couple spas. All of it was perfect. The two highlights were the ice cave near Vik and Sky Lagoon in Reykjavik.

More so, the planning done by Terry and KimKim was SO smart. The driving directions Terry provided us with ensured our travels were not only full of adventure but also smartly designed. This was actually the key to KimKim's success on our trip - they planned everything to my design and desire and set my wife and I up for success with a smartly designed plan.

I will admit was a little hesitant to do a self-guided tour (KimKim has other options too), but KimKim made it so easy and so wonderful that those fears and anxieties of being in a new country were immediately resolved.

Anytime I travel, I'm going to use KimKim. One of the top trips in my entire life. And, my wife was thrilled (:

Hotel Reviews

Hotel Rangá

Hella

PHENOMENAL hotel!! Super friendly, professional, and terrific facility. Restaurant was out of this world, but you do need a reservation (can be made early in day). My wife and I found out the hard way and there were no seats available until later in the evening, but the staff immediately rallied and served us dinner upstairs. I could not believe the service. Best hotel staff I've ever experienced. In addition to the staff, the hotel has a service where you can be alerted to Northern Lights when they appear, increasing your odds of seeing them! I would recommend Hotel Ranga to anyone. Phenomenal.

Authenticity & Character

Location

great opportunity to see northern lights

Staff

Phenomenal staff - best I've ever experienced.

Cleanliness & Comfort

Apótek Hotel Reykjavík by Keahotels

Reykjavík

Hotel Apotek has the perfect location in Reykjavik - right in the center of downtown, walking distance to everything. Very friendly staff and GREAT rooms. Be aware, because Hotel Apotek is downtown, the parking can be very tough (no parking garage or lot). That said, the staff was willing to help me with figuring out Iceland's parking app and even brought my bags up to my room while I searched for parking. Hotel Apotek has a restaurant, and the breakfast buffet is the best I've ever had. Great choices to fill us up before exploring the city. No uber in Iceland, but the staff of Hotel Apotek helped us whenever we needed a taxi.

Authenticity & Character

Location

Perfect location. Right in the middle of everything.

Staff

Super friendly and helpful staff

Cleanliness & Comfort

Cleaning crew for the hotel was outstanding.

Activity Reviews

Blue Lagoon

Iceland

Was a great first stop in Iceland! Arrived in Iceland at 6a and headed straight there. Was super dark and cold and miserable outside, but the lagoon itself was warm. Staff not overly friendly, but the amentities were nice.

Quality of Experience

Guides, Drivers and Staff

Transport

Lava Tunnel Tour

Iceland

Good stop! Very cool to see. Guide was phenomenal. Tour was very good.

Quality of Experience

Guides, Drivers and Staff

Transport

Secret Ice Cave

Iceland

This was the best tour we did in Iceland, and perhaps one of the best we've done in the world (rivals a nature tour we did in Costa Rica). The guides are PHENOMENAL. The views are unreal. It feels like it is totally different planet than Earth. Absolutely loved this tour.

Quality of Experience

Unbelievable tour. One of the two best activities I've done on holiday in the world.

Guides, Drivers and Staff

Best tour operators / guides of every activity we did in Iceland

Transport

Fun super jeep travel to get out to the glacier! My wife has motion sickness, and the ride was bumpy, but the team put her (and another tourist) in the front row and both were ok.

Sky Lagoon

Iceland

This was the best spa I've ever experienced in all my world travels (we've been to 15+ countries). The staff are super friendly and professional. Definitely recommend the Sky package. This is where we saw the Northern Lights. Perfect for us on our last night in Iceland. Because Sky Lagoon is on a peninsula outside Reykjavik, it's a great way to see the Northern Lights.

Quality of Experience

Unbelievable experience

Guides, Drivers and Staff

Very friendly staff

Transport

Iceland did not disappoint and Kimkim as well. The entire process of selecting dates, tours and accommodations was pleasant and seamless. My specialist Terry was very responsive to my questions and provided information that I specifically was interested in, in a professional and friendly manner, so I felt confident embarking on the trip. My 7 day vacation saw me reaching most of the sights and experiences that i shortlisted, and then some, in an unhurried, safe and comfortable manner. The... read more

Iceland did not disappoint and Kimkim as well. The entire process of selecting dates, tours and accommodations was pleasant and seamless. My specialist Terry was very responsive to my questions and provided information that I specifically was interested in, in a professional and friendly manner, so I felt confident embarking on the trip. My 7 day vacation saw me reaching most of the sights and experiences that i shortlisted, and then some, in an unhurried, safe and comfortable manner. The tour guides on the ground were knowledgeable and able to add much local colour and info about Iceland over and above the bare facts. Felag was the most notable of the guides but all were good and spoke excellent English. If anything could be improved the choice of hotel in the city centre could be revisited - the Holt is centrally located when its possible to walk around to sights and activities, the breakfast was AWESOME and the front desk staff, the breakfast staff and bartender were EXCELLENT, but the rooms are somewhat shabby with barely single beds with thin mattresses, and thin walls (so we could hear a heated, scary, quarrel next door during one night). Also drop offs to the Holt involved a 5 -10 minute walk which felt safe but we often got lost in the cold while seeking out a meal along the way. Communications with the tour agency while in Iceland could also be improved if an Iceland sim is included in the package with a small amount of data or some communication through the hotels - even though wifi is available on the buses and in the hotels, we didnt receive news of a cancellation until it was too late and wasted taxi fare and nearly half day of our first day (and i could have gone to the Settlement Museum in that time - sniff).
Overall I would definitely recommend Kimkim as a travel agency with the expertise to craft a totally enjoyable vacation adventure, to suit a wide range of interests.

Activity Reviews

Sky Lagoon

Iceland

This was not my 1st experience of natural thermal baths, but the 1st in Iceland, and it was awesome. My sister and I became friendly with a few other visitors on the bus to Sky Lagoon and that added to the social aspect. We were fortunate to see the northern lights come up while we were luxuriating in the warm infinity pool, overlooking the sea - believe me, nothing tops that experience! The rest of the Pure spa experience- the cold bath, the body scrub, all were fabulous, to top off a totally memorable experience.

Quality of Experience

the location and service is unparalleled

Guides, Drivers and Staff

It's a self guided experience

Transport

Pick up and drop off at hotel would be much better. I had to walk to/ from bus stop ion the cold - it almost killed the buzz

Reykjavík Classic Whale Watching

Reykjavík

A really Thrilling experience, even if one does not handle the sea well. The tour company Elding, was very thorough about the safety considerations and on checking in they offered motion sickness pill to any who felt they would need it. The crew gave information on the population of mammals that they observe and study, and we were fortunate to see two groups of white billed dolphins, 3 humpback and a minke whale during the hour trip. The weather was fine so no rain coats were needed and there were life jackets on board for any emergency. It was exciting and the ride was smooth. My only reservation is that the initial booking was cancelled due to bad weather(understandably) but this was communicated to me after I arrived, which derailed my day plan and cost me extra taxi fare.

Quality of Experience

the ride was smooth and the staff knew where to search

Guides, Drivers and Staff

very knowledgeable and chatty staff. The sent photos afterwards but their photos were as crappy as mine

Transport

Golden Circle One Day tour

Iceland

A very enjoyable and informative tour all round. The vistas in the rift area and the geothermal area were spectacular. The waterfalls, hot spring baths and horse ranch visits were also lovely. The guide Siggi Anton was really helpful and knowledgeable (5 Star). The only inconveniences were that drop off and pick up were some distance from the hotel in Reykjavik, which in cold weather was a bother, and that participants who smoked during stops, trailed the cigarette smoke scent into the small bus, making it uncomfortable for others.

Quality of Experience

Guides, Drivers and Staff

Transport

Two Day/One Night South Coast tour

Iceland

The two day trip was wonderful and many unique sites were visited - Jukulsarlon and the Vatnajokul glacier being just 2 of them. Overall I would say that this tour was my favourite of three that i participated in. The guide was phenomenally knowledgeable and gave us just a tidbit about each site and about Icelandic history and life in general - he left us wanting more info on the folklore and growth of the nation. The overnight hotel was spartan but adequate and the meals were typically expensive, tasty and filling. I had not anticipated a 2km trek over uneven ground to and from the ice cave and it was not mentioned in the tour description - it should be - I would still have gone but people need to know. It seems that Iceland expects all its visitors to be at least a contender for the olympic games, if not the world games, to fully participate in the tour activities. Overall, a great experience. Being picked up and dropped off at a remote site in the cold was difficult, because, although the distance was not great, getting around in the dark, finding an open dinner spot that didn't require a reservation somewhere nearby and not getting lost in the maze of streets in the town centre was challenging.

Quality of Experience

Guides, Drivers and Staff

Transport

The wide knowledge of the guide, although he only teased us

Two day/One night Snaefellsnes & West Iceland tour

Iceland

We got off on the wrong foot because the bus didnt arrive until 9:20 and I was already flustered as to whether I'd missed it in the half hour that i was waiting. Since i did not have an international sim, i contacted the tour operator using a borrowed phone- ugh. Anyway, Tomas (Thomas?) the guide was lovely and conducted the tour well. We visited some interesting sites - waterfalls, larva cave, seal coast, the glacier used as the Wall in Game of Thrones, and some less than amazing ones, among them a random lighthouse and a church. I felt that better information on why these were important or of interest could have allowed us to appreciate them more but as it was, some stops just seemed random and just a drive around with no purpose. We also spent an inordinate amount of time at Oddi - once the home of Snorri Sturluson, whose significance was not known to us and really the adulation of him was lost on us visitors without a prior backstory. It seemed like a waste of time, especially after finally being admitted to the church gift shop and finding that the exhibit on him was closed. Bummer. Tomas was engaging and as a point to improve, he could say why things or places or people are important to the Icelandic story. The accommodations in Borgarnes was fine- food was delicious. The prediction for northern lights was way low and we didnt see any. That should not be in the tour title.

Quality of Experience

Guides, Drivers and Staff

Transport

Rather than random facts, the reason why or the importance of the next stop should be stated so that participants can be c,ued in

Terry was absolutely incredible! We could not have imagined a more magical time in Iceland. The entire process was effortless. We simply told Terry what we wanted, and she put EVERYTHING together. From the restaurant recommendations to the hotels to the excursions - it was truly perfect. I have never had a vacation run so smoothly and seamlessly, nor have I ever had as much fun. My husband and I could not have asked for anything more from Terry and the Kim Kim team!

My husband and I just returned from an amazing 10 days in southern Iceland. The stunningly beautiful landscapes together with the detailed itinerary that Terry put together for us made for a trip that exceeded all of our expectations. We wanted a trip that was hiking based and Terry had wonderful suggestions that kept us happy and wanting more! We started in the Reykadalur Valley which was beautiful and an introduction to Iceland's many hot springs. Our Super Jeep trip to Thorsmork was... read more

My husband and I just returned from an amazing 10 days in southern Iceland. The stunningly beautiful landscapes together with the detailed itinerary that Terry put together for us made for a trip that exceeded all of our expectations. We wanted a trip that was hiking based and Terry had wonderful suggestions that kept us happy and wanting more! We started in the Reykadalur Valley which was beautiful and an introduction to Iceland's many hot springs. Our Super Jeep trip to Thorsmork was definitely a highlight with an amazing hike that provided spectacular views from above of the valley, glaciers and mountains. The Mulagliufur Canyon was a trip into another world with 2 waterfalls and moss covered cliffs. We loved the Svartifloss waterfall and the stunning lava columns that surround it. We hiked up the Hjorleifshofdi Cape and also walked a trail from Vik's center where the views of Reynisdramgar beach's black sands and sea stacks from above were amazing. Terry nailed it and made it possible to put all of our energy into satisfying all of our senses and our love of exploration with none of the usual travel concerns about logistics. Thank you Terry!

Activity Reviews

Super Jeep One Day Tour to Thorsmork

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Zipline Adventure Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Wonderful guides made it a great adventure

Our Iceland trip was amazing. Terry did a great job of putting together a great itinerary with a good mix of planned and optional activities. Some of my favorite things were: Vatnshellir Lava Cave Tour, Husafell Canyon Baths and Jokulsarlon & Diamond Beach. The Geldingadalir volcano hike was really interesting.

The best meal we had on the trip was Narfeyrarstofa in Stykkishólmur. Amazing scallops. The food was presented interestingly and it was all very tasty. We also enjoyed... read more

Our Iceland trip was amazing. Terry did a great job of putting together a great itinerary with a good mix of planned and optional activities. Some of my favorite things were: Vatnshellir Lava Cave Tour, Husafell Canyon Baths and Jokulsarlon & Diamond Beach. The Geldingadalir volcano hike was really interesting.

The best meal we had on the trip was Narfeyrarstofa in Stykkishólmur. Amazing scallops. The food was presented interestingly and it was all very tasty. We also enjoyed Englendingavik in Borgarnes.

On our day back to Reykjavik we discovered Rósakaffi, a restaurant in an old greenhouse. We had a very nice snack here.

When there was a question about whether breakfast was included at one of our stays, the local KimKim staff was quick to help us resolve it.

There were easily enough activities to do and things to see that we could have stayed for several more days.

Activity Reviews

Vatnshellir Lava Cave Tour

Snæfellsnes Peninsula

I found it really interesting to compare a lava cave to a limestone cave. Our guide, Andre, did a very nice job of explaining what we were seeing.

Quality of Experience

Guides, Drivers and Staff

Husafell Canyon Baths

Iceland

I really enjoyed being down in the canyon and the baths were lovely.

Quality of Experience

Guides, Drivers and Staff

Transport

Terry did a great job of managing things we wanted to see, downtime and our route. We enjoyed having a couple things planned the first few days then relaxed into our own schedule and our own pace for a few days. It was perfect! read more

Terry did a great job of managing things we wanted to see, downtime and our route. We enjoyed having a couple things planned the first few days then relaxed into our own schedule and our own pace for a few days. It was perfect!

My husband and I went to the Golden Circle, Snaefelsness Peninsula and the Westfjords on a self-driving trip arranged by Terry Stanley. Terry was amazing from start to finish and our trip was wonderful and went very smoothly. I strongly recommend a self-driving trip with access to Wifi in your car as you can balance between having an itinerary with some flexibility. We went from 9/6-9/13 and were lucky to have had excellent weather. We loved the scenery, especially in the Westfjords and... read more

My husband and I went to the Golden Circle, Snaefelsness Peninsula and the Westfjords on a self-driving trip arranged by Terry Stanley. Terry was amazing from start to finish and our trip was wonderful and went very smoothly. I strongly recommend a self-driving trip with access to Wifi in your car as you can balance between having an itinerary with some flexibility. We went from 9/6-9/13 and were lucky to have had excellent weather. We loved the scenery, especially in the Westfjords and highlights included stopping at various 'hot pots', snorkeling in Silfra and the Inside the Volcano Tour. I would recommend purchasing a gas card as we had trouble using a credit card, even with a PIN.

Activity Reviews

Silfra Snorkeling

Iceland

Quality of Experience

Guides, Drivers and Staff

NA

Transport

We did not use but it is forcing me to rate it

Inside the Volcano Tour

Iceland

Quality of Experience

Lamb stew was excellent!

Guides, Drivers and Staff

Transport

We had the most incredible trip to Iceland. 10/10, i can't really imagine anything going better. The process of working with Terry was super smooth and easy. I have never used any kind of agency or travel service before and think of myself as a good trip planner, but having the whole trip so thoughtfully planned with excellent, vetted services, hotels and guides saved us a ton of time and metal bandwidth. It totally exceeded my expectations. Terry was great about working within our budget to... read more

We had the most incredible trip to Iceland. 10/10, i can't really imagine anything going better. The process of working with Terry was super smooth and easy. I have never used any kind of agency or travel service before and think of myself as a good trip planner, but having the whole trip so thoughtfully planned with excellent, vetted services, hotels and guides saved us a ton of time and metal bandwidth. It totally exceeded my expectations. Terry was great about working within our budget to get us the best possible trip. Hiking around Skogafoss on a beautiful, rainbow filled day i think was my favorite experience, and we also loved our guided adventures snorkeling in Sifra and glacier hiking. We will definitely recommend KimKim to our friends and we hope to use it and work with Terry again for a future family trip to Iceland and other trips as well.

Hotel Reviews

Guesthouse Flúðir - Grund

Hrunamannahreppur

Clean, comfortable and very quiet. Good location and great coffee in the AM.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Icelandair Hotel Klaustur

Kirkjubæjarklaustur

Clean and quiet rooms, daily housekeeping, friendly staff. Luxurious breakfast buffet. We really enjoyed it. We also used to hot tub at the city pool next door which was a nice amenity.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

Small room but well decorated, quiet and in a great location downtown. we appreciated the free parking and another great icelandic breakfast. this was the only hotel we stayed at that had an in-room safe, which was nice for passports.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Secret Lagoon

Iceland

this was an awesome first afternoon in iceland activity to relax after jetlag.

Quality of Experience

Silfra Snorkeling

Iceland

truly magical experience.

Quality of Experience

Guides, Drivers and Staff

our guide, lorenzo, was great

Breidamerkurjokull Glacier Walk, Ice Cave, Super Jeep

Iceland

incredible weather, incredible views. our guide Damian was helpful, safety conscious and knowledgeable. We even got to go into an ice cave early in the season.

Quality of Experience

Guides, Drivers and Staff

Damian was great

Transport

super jeep ride was bumpy and wild but safe

Blue Lagoon

Iceland

classic, amazing, lives up to the hype. Perfect ending before traveling home.

Quality of Experience

Everything was spot on. Considering we were a last minute booking, six in the group and traveling with a wheelchair, Terry did an awesome job in getting us accommodations in all the right places on the Ring Road in Iceland. Siglufjordur was a must and the hotel there was the best!

Terry spent almost 9 months helping us plan a 7-day and a 6-day trip, before and after 18 days in Norway and Svalbard. We were involved as much as we wanted, providing feedback on the numerous options available. We made our way through the various COVID restrictions put in place by Iceland last year and earlier this year and all of them were thankfully lifted a month or two before departure.

We’ve travelled a lot, having spent almost 30 years living overseas, but this trip has us... read more

Terry spent almost 9 months helping us plan a 7-day and a 6-day trip, before and after 18 days in Norway and Svalbard. We were involved as much as we wanted, providing feedback on the numerous options available. We made our way through the various COVID restrictions put in place by Iceland last year and earlier this year and all of them were thankfully lifted a month or two before departure.

We’ve travelled a lot, having spent almost 30 years living overseas, but this trip has us totally convinced that Iceland is the most beautiful country in the world. Around every bend in the road and from the top of hills and peaks, there were spectacular views. Terry planned a diverse set of stops and activities for us, from incredible waterfalls, to a glacier hike, snorkeling the Silfra Fissure, hiking in Porsmork, a boat trip and tour to a bird sanctuary on Vigur Island, and a five-hour spa retreat at Blue Lagoon.

The rental car process was easy and with the daily link to Google map directions Terry sent that easily connected to the car’s nav system, we never missed a turn and the the timing between places was amazingly accurate. The hotels were comfortable and varied, but always to a good standard.

I have always planned our elaborate trips myself, but took a chance on KimKim, because I didn’t know Iceland at all. I hate to admit it but Terry surpassed my extremely high bar and we had a an incredible trip. All that’s left is going through the thousand photographs!

We had the best time in Iceland! Every single attraction Terry set on our daily itinerary and paid adventures were so beautiful and fun.

We decided to book our trip through a travel agency, which we've never done before, because our Iceland adventure was part of a larger travel plan that we were already overwhelmed with booking. All through our time in Iceland, and since we got back, we've been congratulating each other on what a good idea that was!

We heard from Terry, our travel... read more

We had the best time in Iceland! Every single attraction Terry set on our daily itinerary and paid adventures were so beautiful and fun.

We decided to book our trip through a travel agency, which we've never done before, because our Iceland adventure was part of a larger travel plan that we were already overwhelmed with booking. All through our time in Iceland, and since we got back, we've been congratulating each other on what a good idea that was!

We heard from Terry, our travel agent, within a few hours of filling out our interest form. And she was amazing. She was responsive to our questions and our priorities, she worked with us as we chose and changed activities (often) and she was communicative about roadblocks.

And, to top it all off, she put in a ton of extra work--all in secret--to help me plan a surprise proposal in front of an Icelandic waterfall for my now fiancee! She was so helpful and excited about being my "secret agent," and she planned everything so perfectly. It all went without a hitch, and my fiancee hadn't expected any of it!

Thank you, Terry, for a trip of a lifetime!

Activity Reviews

Blue Lagoon

Iceland

A super relaxing first outing. What a great way to refresh and relax after a long trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Icelandic horse riding tour

Vík

Very fun! We learned about the horses and got to do the Icelandic gait. It would have been fun to go on a bit of a longer/more varied route.

Quality of Experience

Guides, Drivers and Staff

Transport

It was horses. What's not to like?

Zipline Adventure Tour

Iceland

Wonderful guides and such a fun adventure! It was the perfect length, as well. Zoom zoom! Such a thrill!

Quality of Experience

Guides, Drivers and Staff

Fantastic! Loved the history we got sprinkled in, and the wonderful good humor. Total sweethearts!

Transport

Whales and Puffins

Iceland

A trip highlight! What an amazing experience. The boat was comfortable. We were given coveralls to keep us warm, and the tour guide was passionate and articulate. We really learned something on this trip, and our tour guide made us as tourists feel very connected to the larger cause of animal conversation in this beautiful country. Also puffins rock.

Quality of Experience

Guides, Drivers and Staff

A+

Transport

Boats are fun.

Terry was great to work with and very patient as we tweaked our plans. Her advice was helpful and she made great suggestions we might not have discovered on our own. We had a relatively short time before jumping on a cruise in Reykjavík and Terry helped us make the most of it. We even squeaked two days on the Westman Islands, which was fantastic. We appreciated having all the arrangements made for us and there were no glitches or lost reservations. read more

Terry was great to work with and very patient as we tweaked our plans. Her advice was helpful and she made great suggestions we might not have discovered on our own. We had a relatively short time before jumping on a cruise in Reykjavík and Terry helped us make the most of it. We even squeaked two days on the Westman Islands, which was fantastic. We appreciated having all the arrangements made for us and there were no glitches or lost reservations.

Our trip to Iceland in July 2022 was absolutely amazing. Terry did a spectacular job putting the trip together. Each day had plenty to do and we never felt that we had to rush to accomplish what she had planned for the day. The daily driving plans worked great with the GPS unit provided by the rental car company. All of the hotels were nice with friendly staff. We saw so many amazing things but the Puffins on the Westman Islands were my favorite! Truly an amazing trip. Highly recommend read more

Our trip to Iceland in July 2022 was absolutely amazing. Terry did a spectacular job putting the trip together. Each day had plenty to do and we never felt that we had to rush to accomplish what she had planned for the day. The daily driving plans worked great with the GPS unit provided by the rental car company. All of the hotels were nice with friendly staff. We saw so many amazing things but the Puffins on the Westman Islands were my favorite! Truly an amazing trip. Highly recommend

Working with KimKim was a fantastic way to plan a trip to Iceland when I didn't have much time to do the research myself. Terry incorporated all of the activities my daughter and I wanted to engage in, and everything went smoothly (well, except for the weather). I especially liked that KimKim provided us with an in-country, emergency number because that simplified the process of getting help when our mobile wifi suddenly stopped working. I loved the way that Terry and that Preeti kept... read more

Working with KimKim was a fantastic way to plan a trip to Iceland when I didn't have much time to do the research myself. Terry incorporated all of the activities my daughter and I wanted to engage in, and everything went smoothly (well, except for the weather). I especially liked that KimKim provided us with an in-country, emergency number because that simplified the process of getting help when our mobile wifi suddenly stopped working. I loved the way that Terry and that Preeti kept checking in on us, and I liked knowing that the KimKim staff would let us know if weather cancelled any of our events. If I have any complaint, it would be that it might have been nice for us to have been offered a few choices (along with information on how those choices might affect cost).

Activity Reviews

Vatnshellir Lava Cave Tour

Snæfellsnes Peninsula

We had the great fortune to have the tour all to ourselves. The lava cave was interesting & our guide was terrific. The cave wasn't as impressive as I thought it would be, though. I suspect there are more fascinating lava caves in Iceland.

Quality of Experience

Guides, Drivers and Staff

Myvatn Nature Baths

Lake Mývatn

This was a fun experience, although I suspect that there are even nicer nature baths in Iceland -- possibly ones that don't have as strong a smell of sulphur. Personally, I would have preferred the water to be a little hotter, but my companion thought it was plenty hot. I wish they'd had more cocktail options at the swim-up bar and better food there.

Quality of Experience

Horse Riding Tour

Iceland

This horseback ride was great -- better than I expected. I learned a lot about Icelandic horses and was thrilled with the opportunity to tolt -- to experience a horse gait that only Icelandic horses do. I'm not an experienced rider and I find trotting uncomfortable, so it was great fun to go faster than a walk (and learn something new). We also got to curry and feed our own horses, which was a nice experience. While the scenery on the ride wasn't spectacular, it was pretty and we particularly enjoyed getting to watch the farm's dog bound around the landscape and chase ducks into the river.

Quality of Experience

Guides, Drivers and Staff

Jokulsarlon Glacier Kayaking Adventure

Iceland

This is unquestionably a must-do experience. Kayaking is fun in lots of different locales, but kayaking around icebergs was particularly special. I much preferred seeing them -- and the seals -- up close from a kayak than I would have jammed into a large boat with lots of people. The Diamond Beach across the road from the glacial lagoon is also spectacular.

Quality of Experience

Guides, Drivers and Staff

Solheimajokull Glacier Hike

Iceland

This was a fun experience, although, it was definitely more of a walk than a hike. A couple of not very fit participants really held us back & made the walk much slower than it needed to be. If you're an experienced hiker, like my companion and I are, I would recommend that you look at other activities the same tour agency provides, like the longer 4-hour hike. The guides are impressively knowledgeable, though, about the geology of the area and the impact of global warming on the glaciers.

Quality of Experience

Guides, Drivers and Staff

Terry planned a fantastic trip for us!

My partner just finished 12 years of medical training,
and this trip was to celebrate his amazing accomplishment. I wanted it to be special.

We went to Iceland for the first time and decided to use KimKim to alleviate some travel stress. Terry created a detailed itinerary, respected our budget, and crafted a well-organized and efficient trip plan that considered our likes and dislikes for activities, hotels, and even restaurants!

Terry's... read more

Terry planned a fantastic trip for us!

My partner just finished 12 years of medical training,
and this trip was to celebrate his amazing accomplishment. I wanted it to be special.

We went to Iceland for the first time and decided to use KimKim to alleviate some travel stress. Terry created a detailed itinerary, respected our budget, and crafted a well-organized and efficient trip plan that considered our likes and dislikes for activities, hotels, and even restaurants!

Terry's notes on our itinerary, such as suggested places to make dinner reservations, were so helpful. We are both vegetarian, and a few weeks before the trip, Terry sent us a list of vegan/vegetarian restaurants in each location, which was very considerate.

All the details, the communication, and the accommodations were excellent. We are so happy with the trip.

It was a very smooth trip, and because of Terry, we focused on just having fun. No stress. We will definitely use kimkim again!

Terry was terrific -- responsive, kept us up to date on possible changes with respect to covid tests, advised us correctly about driving too much, etc. I would like her to plan every trip for us. The maps and instructions were first rate. I mean we are talking about really being on top of every detail over which she had control.
There is one problem. Terry seems to arrange everything and somewhere along the line the people in Iceland get involved. The hotel choices on that end were great... read more

Terry was terrific -- responsive, kept us up to date on possible changes with respect to covid tests, advised us correctly about driving too much, etc. I would like her to plan every trip for us. The maps and instructions were first rate. I mean we are talking about really being on top of every detail over which she had control.
There is one problem. Terry seems to arrange everything and somewhere along the line the people in Iceland get involved. The hotel choices on that end were great in some cases and not as great in others. Whoever arranged for our car did so with an agency that was closed when we arrived. There was a kiosk that you could use but somehow it did not work for us. Consequently, we spend a couple of cold hours after a long flight dealing with the problem. Eventually, we took an expensive taxi ride to the first hotel and came back -- another expensive taxi ride -- in the morning to get the car, We were told to keep the receipts and we would be reimbursed but we are waiting for instructions on how to make this happen.

My husband and I were scheduled to take a circumnavigation cruise of Iceland that was canceled with just a few weeks notice. We already had airline tickets and activities planned for two days in Reykjavik when I contacted Terry in a panic with a request to fill the remaining ten days with a Ring Road tour. She asked about our interests and did an amazing job! The car rental, hotel accommodations, and pacing suited us very well. Our daily plan was so easy to follow and included absolutely... read more

My husband and I were scheduled to take a circumnavigation cruise of Iceland that was canceled with just a few weeks notice. We already had airline tickets and activities planned for two days in Reykjavik when I contacted Terry in a panic with a request to fill the remaining ten days with a Ring Road tour. She asked about our interests and did an amazing job! The car rental, hotel accommodations, and pacing suited us very well. Our daily plan was so easy to follow and included absolutely everything we could have wanted. The activities were well-chosen and included things that I would never have thought of, like a tour of a lava cave. I’ve always wanted to see puffins so she suggested a trip to Grimsey Island and made all of the arrangements. It was the highlight of out trip! There were puffins, arctic terns, kittiwakes and guillemots everywhere! We loved it!
My husband and I love to travel and prior to Covid spent at least 25% of our time away from home. I did all of the planning and always enjoyed doing it. KimKim and Terry made this trip so easy and delightful that I have decided to retire as our family travel agent!

I will start out by saying TERRY was absolutely AMAZING!!! Cannot say enough wonderful things about her and how helpful she was in planning the most perfect vacation for us. She listened to what we were wanting and gave great suggestions. She took the time to chat with us on the phone which made communicating our needs so much easier. HOTELS: all the hotels were really nice, but want to give a special shout out to Hunkubabbar Guesthouse and Arnarstapi hotels. They were both so incredibly... read more

I will start out by saying TERRY was absolutely AMAZING!!! Cannot say enough wonderful things about her and how helpful she was in planning the most perfect vacation for us. She listened to what we were wanting and gave great suggestions. She took the time to chat with us on the phone which made communicating our needs so much easier. HOTELS: all the hotels were really nice, but want to give a special shout out to Hunkubabbar Guesthouse and Arnarstapi hotels. They were both so incredibly unique and wonderful and the little towns they were in were so special! EXCURSIONS: Silfra Snorkeling was our favorite and a once in a lifetime experience. Also, the people that ran that outfit were above and beyond fantastic and accommodating. Our younger son was last minute not able to do the snorkel and they offered us a refund for him on the spot! Kayaking on the glacier lagoon was extraordinary as well! All of our excursions( and we did a lot of them) were top notch, well organized, well run and truly fabulous. If there was one thing to miss I would say maybe the Lava Cave. FAVORITE AREAS: Peninsula, Golden Circle and Kirkjubaejarklauster. It was all so spectacular it's hard to pick just one thing. The waterfalls, the whale watching, going into a glacier...and ending with a day in Reykjavik and Blue Lagoon was just what the doctor ordered! Truly an adventure of a lifetime!!!! We didn't want to leave!

The itinerary planned for us was tailored to our interests. The guided excursions included hikes that allowed us to see amazing landscapes that you can’t get from a highway pull off. Our guides Damion of Ice Explores and Omar of South Coast Adventures gave us insight to the ever changing Iceland landscape and the history of its population. The links included in the itinerary were very helpful. The driving plan link to google maps along with Apple car play made finding our way around Iceland... read more

The itinerary planned for us was tailored to our interests. The guided excursions included hikes that allowed us to see amazing landscapes that you can’t get from a highway pull off. Our guides Damion of Ice Explores and Omar of South Coast Adventures gave us insight to the ever changing Iceland landscape and the history of its population. The links included in the itinerary were very helpful. The driving plan link to google maps along with Apple car play made finding our way around Iceland stress free. our favorite hotel of the trip was the Magma. This trip qualified as a check mark on our bucket list. We walked on glacier, saw seals swimming around icebergs , soaked in a geothermal river, walked up to a lava field, hiked into canyons where scenes from The Game of thrones was filmed, watched 10pm sunsets, gagged on fermented shark and much more.

Will

Terry and I emailed back and forth and she really got a good idea of what type of a vacation we were looking for. She wanted to know about us, what we liked to do, eat, etc. Then we had a nice long phone conversation to discuss further what we were looking for.
She listened and provided a few ideas and we revised and regrouped and tweaked the plan and the trip plan was fantastic. We stayed in 7 hotels over 10 nights. The selection of hotels were perfect. Exactly what we wanted.
The... read more

Terry and I emailed back and forth and she really got a good idea of what type of a vacation we were looking for. She wanted to know about us, what we liked to do, eat, etc. Then we had a nice long phone conversation to discuss further what we were looking for.
She listened and provided a few ideas and we revised and regrouped and tweaked the plan and the trip plan was fantastic. We stayed in 7 hotels over 10 nights. The selection of hotels were perfect. Exactly what we wanted.
The Iceland Yurt !! Wow what an experience. Loved it. It was the perfect way to begin our adventure. We wanted a variety and she delivered. We stayed in a cottage on the water in Fjarabyggd and it happened to be cold, windy, rainy and blustery. It was so perfect and we were able to keep our blinds open and watch the weather through the windows overlooking this amazing water - the view was amazing. Frost and Fire in Hveragerdi was awesome. Loved the town and so glad she chose this little gem for us to stay for two nights. Every hotel choice was perfect - we had fantastic variety and locations.
Excursions !! She hit the nail on the head. Every one of them was perfection. We had the perfect quite the variety; beer bath, Glacier Hike, Geo Spa geothermal pool, Ice Cave tour, Glacier Snowmobile.
Between our excursions we had outlines of the best things to see as we drove around the country.
The driving directions and itinerary was outstanding. Every night we checked the next days activities and picked the can't miss ones !!! We followed right along with the directions in our trip plan. We loved the way the trip plan was broken down with the driving directions, hints (ie: when to book our covid test, dont forget to pay for the toll for the tunnel, etc) accommodations and confirmations for our tours.
It was truly priceless. It allowed us to just enjoy the adventure and not stress about the little things. Thankful for Terry's work and diligence to help us plan the absolute best vacation of our lives.

Activity Reviews

GeoSea Geothermal Baths

Iceland

This was a great place to visit. We loved the baths, the swim up bar, etc. We ate in a lovely restaurant in the town. Be sure to bring clothes and be ready to shower before and after going into the pools. We brought a towel with us from our hotel. We didn't need a robe. I was shocked that i wasn't freezing getting in and out of the pools. The view of the mountains over the water in the distance does take your breath away.

Quality of Experience

Guides, Drivers and Staff

Transport

Skaftafell Glacier Hike

Iceland

This hike was very educational . We didn't realize why the lava was on the glacier, etc I loved learning about it. The crampons are interesting to walk with. They will give you those, a helmet and you will wear a harness. Be prepared that you may get hot walking but the guides are so great. They realize that you may want to take off a layer or two. This is a straight hike. You hike from where you check in. There is not drive to the glacier.

Quality of Experience

Guides, Drivers and Staff

Our guides were great. Super helpful

Fast Track Ice Cave Tour

Vík

The cave is beautiful. Our guide was great as well. The notes said that there was a bumpy ride to the cave. Just be prepared because whatever you think is bumpy times it by 10. It was super bumpy as you drive for about a half hour off road. Then you will hike about a half hour to the cave. It is an easy walk. It is gorgeous in the cave. Waterproof pants jackets and shoes really will make life easy.

Quality of Experience

Guides, Drivers and Staff

Transport

Langjokull Glacier Snowmobiling

Iceland

This was our favorite excursion. You will meet at the meeting spot and drive for one hour up the mountain in ice and snow. Once you get to the hut they will put a complete snowsuit on you with helmet and buff. If you don't have waterproof shoes they have a bootie you can use. The day we went the winds were at least 50mph and it was hailing. Being a Florida girl never on a snowmobile I was second guessing my choice as I watched grown people fall over because the wind was so strong they couldn't even walk. Once we got on the snow mobile and drove for about 5 mintues we got out of the hail storm. It was the most beautiful sights from up there. Truly unforgettable .

Quality of Experience

Guides, Drivers and Staff

Transport

We were so happy with our trip to Iceland. Terry provided a very detailed and easy to follow itinerary. We so appreciated the convenience of having all of our reservations booked for us and easily accessible. The tours, hotels, and rental car were all perfect for our needs. Terry was excellent in communicating and providing helpful information. We will definitely recommend kimkim to those looking to travel to Iceland! read more

We were so happy with our trip to Iceland. Terry provided a very detailed and easy to follow itinerary. We so appreciated the convenience of having all of our reservations booked for us and easily accessible. The tours, hotels, and rental car were all perfect for our needs. Terry was excellent in communicating and providing helpful information. We will definitely recommend kimkim to those looking to travel to Iceland!

Activity Review

Silfra Snorkeling

Iceland

Our tour guide, AJ was fantastic. He helped us every step and let us know what to expect. The experience was amazing and even though seemed daunting at first was very surreal and easy if you listened to your guide’s tips.

Quality of Experience

Guides, Drivers and Staff

Terry did an amazing job planning our trip to Iceland! I would highly recommend!

Booking the trip through KimKim made for much more peace of mind leading up to and during our travels. We were able to speak with our specialist Terry prior to booking and she made a specialized itinerary based on our interests. I didn’t have to worry about what I didn’t know when going to a foreign county because she and she folks on the ground in Iceland took care of all the bookings and scheduling and even gave us driving directions. When one of our tours was cancelled due to weather we... read more

Booking the trip through KimKim made for much more peace of mind leading up to and during our travels. We were able to speak with our specialist Terry prior to booking and she made a specialized itinerary based on our interests. I didn’t have to worry about what I didn’t know when going to a foreign county because she and she folks on the ground in Iceland took care of all the bookings and scheduling and even gave us driving directions. When one of our tours was cancelled due to weather we were able to call and have them handle rescheduling for us. All in all made for a much more relaxing vacation, and I would definitely do it again and recommend the service to others. Thanks Terry and the KimKim team!!

Thanks to Terry and the entire KimKim team, our family had a fabulous time in Iceland. We knew we trusted Terry from the first time we spoke to her on the phone. She listened to us and understood what we were looking for in our vacation. Her attention to details allowed for a smooth, trouble free week in Iceland. The responsiveness of Terry and KimKim representatives exceeded our expectation. Needless to say, we will use KimKim again for our future vacations. We will recommend Terry to all of friends.