Terry Stanley

Terry , our trip planner, was wonderful. The places she picked for us to see were beautiful. We could pick 3 or 4 destinations from her suggested sights to see each day. This way are trip was customizable to our driving time and our personal interests . I would have stayed longer. People and the scenery were both amazing!!

Activity Reviews

Reykjavík Classic Whale Watching

Reykjavík

Staff were welcoming and trip was nice. Did not see whales but still had a beautiful day on the ocean.

Quality of Experience

Guides, Drivers and Staff

Transport

Horses and Hotsprings

Iceland

Scenery and ride were wonderful. Guides personable and willing to help with riding instructions. Good for beginners at horse riding.

Quality of Experience

Guides, Drivers and Staff

They very easy to speak to and willing to help at all times.

Lava Tunnel Tour

Iceland

Nice, guide was knowledgeable and entertaining.

Quality of Experience

Guides, Drivers and Staff

Blue Lagoon

Iceland

Unique experience and so relaxing after traveling on a plane for hours.

Quality of Experience

Transport

We upgraded to a larger vehicle so that my husband, who has long legs and knee issues, could get in and out of the vehicle comfortably

Terry was incredibly helpful in planning a trip that met the different interests of four people . She was very responsive to the many questions we had about the planned itinerary. We requested changes, some at a late date, and she handled it all in a friendly and timely and professional manner that really impressed us! We have high praise for her ability to make people happy with their Kim Kim tour!

We had an amazing trip and are very thankful for all of Terry’s help, especially with multiple changes of plans.

Terry was great to work with. She made planning our trip to Iceland very easy. We told her things we wanted to do, she made suggestions and put it all together. The final trip plan was easy to follow and all the information was easily available from my phone. Loved the Blue Lagoon as a first stop when we landed, just the kind of relaxation needed after a long flight. We did two horseback riding tours, both great. I think our favorites were seeing the Puffins at Dyrholaey, the black sand beaches, and the glacier lagoon at Jokulsarlon. All the food in Iceland was great - favorites included pizza with pepperoni, cream cheese and bananas at Olverk Pizza & Brewery in Hveragerdi, bruschetta and tomato soup at Fridheimer Farm and Arctic Char at Salka Restaurant in Husavik. Husavik was not on our original trip plan but it was one of our favorite stops.

Hotel Reviews

Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF

Reykjanesbær

Newer hotel. Great location because we could drop off car and walk to hotel and airport. Breakfast bar started at 4:30 am which was great for our early flight.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Laugarbakki

Hvammstangi

The restaurant and staff at this hotel were fantastic. Rooms were clean and comfortable. This hotel used to be a school and student dormitory and it is not new like the website says. It's a new use of an old building. The inside is very nice but the outside definitely needs work. We drove up and seriously considered not staying here because of the exterior appearance.

Authenticity & Character

Location

Staff

The hotel manager was fantastic and probably the first person we met who was actually Icelandic!

Cleanliness & Comfort

Interior was great. Exterior needs work.

Sel - Hótel Mývatn

Myvatn

Nice hotel with very friendly staff. This was the only evening of our trip that it rained, and they had a pool table that we used. There is a store next door but not much else to do in the area. The bugs are bad outside and you need a head net if you are walking around. The breakfast bar was very good.

Authenticity & Character

Location

Staff

Front desk clerk, bartender and breakfast waitress were all very helpful and we enjoyed speaking with them.

Cleanliness & Comfort

Clean bit it's a bit dated.

Gistihúsið - Lake Hotel Egilsstadir

Egilsstöðum

Nice hotel. Very nice, clean and big rooms. Nice places to sit both inside and outside to relax.

Authenticity & Character

Location

This is a bigger town, so close to restaurants and stores.

Staff

Cleanliness & Comfort

Hrafnavellir Guesthouse

Hornafjörður (Hofn)

Unique individual guesthouses. Very clean, excellent breakfast. Breakfast hostess was very friendly and informative. Favorite part was the sheep right outside our window! No blow dryer or television in room. Asked for some ice and host gave us one small glassful, said he didn't have enough to provide ice to guests.

Authenticity & Character

Location

Remote location, need to eat before you get there, but on our way to next stop.

Staff

Breakfast hostess was great.

Cleanliness & Comfort

Hotel Laki

Kirkjubæjarklaustur

The desk clerk acted like we were bothering him. There is a very small gift shop with very few items. The outdoor patio was closed and under construction. We went to have a drink in the bar and there were dirty dishes on most of the tables that I cleared myself so we could sit down. The bartender was friendly. The breakfast area was very crowded and people were talking and reaching over and around uncovered food dishes and it made us feel uncomfortable to eat there. There was a tv, but we could not get youtube or netflix or any stations.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The Greenhouse Hotel

Hveragerdi

Loved this hotel. Very clean, great hotel shopping with lots of Icelandic products, clothing and souvenirs. Delicious breakfast, nice bar area that had numerous food choices, similar to a food court. We ate at the street taco place and it was delicious. Cozy places to sit and enjoy a drink in the evening talking and relaxing. Staff was very friendly and helpful.

Authenticity & Character

The breakfast bar, shopping, food court, bar.

Location

Walking distance to the brewery, pharmacy and grocery store. 5 minutes from horseback riding tour.

Staff

They were very helpful with suggestions as to what to do and see and helped with directions.

Cleanliness & Comfort

Activity Reviews

Reykjavík Classic Whale Watching

Reykjavík

It was a nice boat ride but we didn't see any whales. There were some big waves and they provided anyone who wanted free motion sickness tablets.

Quality of Experience

Guides, Drivers and Staff

Horse Riding Tour

Iceland

Amazing ride. Just the guide, me and my husband. Very safety conscious, guide Tula was very friendly. Perfect mix of walk and tolt. Horse were great.

Quality of Experience

Guides, Drivers and Staff

Horses and Hotsprings

Iceland

Great first riding tour of the trip. Three guides in our 15 person group. Very safety conscious. Horses were great and all appeared well cared for. Raincoats, gloves, whatever you needed was available to borrow. Ride has a good mix of walking and tolt.

Quality of Experience

Guides, Drivers and Staff

Lava Tunnel Tour

Iceland

It was a short tour, kids seemed to really like it. There is alot of rocky paths to go thru.

Blue Lagoon

Iceland

Great first stop after the flight.

Quality of Experience

Guides, Drivers and Staff

Staff gathered everyone who wanted to so a separate part of the pool and shared stories about Iceland which was great.

Our trip to Iceland was magical thanks to kimkim and our specialist Terry. First, just having the stress of rental car and hotels taken off our plate was such a relief - and the hotels and car were so great! But the best part was Terry finding activities, scenic views along our journey, and beautiful local stops we would have never known about. Every single thing she suggested from Into The Glacier, to The Lava Tunnel, to Laugarvatn Fontana, to the major Golden Circle attractions, to more remote attractions were amazing! She balanced the needs of adults and kids and made sure the adventure was great for all ages! There was not one thing we did on the trip that we didn’t love. The itinerary allowed us to have packed days (which we did) but you could also relax and go at your own pace. Again, there is no way we would have seen as much and experienced as much if we tried to plan the trip alone (we had even been to Iceland in the past and still loved kimkim). We had a minor issue while in country (unrelated to kimkim) and emailed the kimkim team, who responded in less then an hour, called our hotel, and resolved the issue immediately. I have already suggested kimkim to many other travelers and will use them again for our next trip.

Hotel Reviews

Hótel Klaustur

Kirkjubæjarklaustur

Incredible!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Laugarvatn

Laugarvatn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Á

Reykholt

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Eyja Guldsmeden Hotel

Reykjavik

Beautiful rooms, exemplary breakfast! A little bit of a walk from shopping but worth it!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lava Tunnel Tour

Iceland

My son’s (5yo) favorite activity of the entire trip. The guide was the best guide of any tour we took in Iceland.

Quality of Experience

Guides, Drivers and Staff

Jokulsarlon glacier lagoon amphibian boat tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Fontana Geothermal Baths

Iceland

Quality of Experience

Rye Bread tour (Geothermal bakery)

Iceland

Great for kids! But bread was also delicious for the adults.

Quality of Experience

Guides, Drivers and Staff

Into the Glacier

Iceland

Quality of Experience

Guides, Drivers and Staff

Ace was the best tour guide!

Transport

Iceland was an amazing experience! It was so lovely to have KimKim handle everything from hotels to excursion tickets to the rental car. We really didn't have to think about anything! Our trip plan included driving maps, so we knew how long we would drive each day and the sights we would encounter along the way. We had a couple of hiccups due to weather (including losing a day of our trip bc of flight cancellations), and KimKim responded very quickly to our issues and moved things around. Our favorite town was Stykkisholmur, and we loved the gorgeous landscapes we drove through to get there. The Folklore Tour was an amazing addition to our time in Reykjavik, and we really felt like we got a good feel for the South Coast and western Iceland. Terry did a wonderful job incorporating the sights we wanted to visit and keeping us within budget for the trip. She made sure we received relevant information about clothing and food in Iceland as well as the detailed itinerary for the trip in a timely manner. We would absolutely use KimKim again!

Hotel Review

CenterHotel Klopp

Reykjavík

The hotel was right in the middle of downtown which would normally be great, but it happened to be Pride Week, and the hotel was directly across from an Irish Pub. It was super loud until 4:30 am. However, we popped in our earplugs and managed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Folklore Walking Tour

Reykjavík

We went on a folklore walking tour in Reykjavik where we learned about elves, trolls, and zombies. It was fun and different!

Quality of Experience

Guides, Drivers and Staff

Transport

Reykjavík Classic Whale Watching

Reykjavík

The whale watching tour was relaxing. We got to see some dolphins and a whale. I found it nice to be on the water and see everything from a different viewpoint.

Quality of Experience

Guides, Drivers and Staff

Transport

Lava Tunnel Tour

Iceland

I had a great time on the Lava Tunnel Tour. It was really cool and informative. The guide took us through three different levels in the tunnel and gave us a history of how it was created by volcanoes. The guide also made sure to shine his light on different areas so that we could take pictures. It was fun, a bit damp, but nothing too crazy. I'm glad we were able to add this to our itinerary.

Quality of Experience

Guides, Drivers and Staff

Transport

We thoroughly enjoyed our trip to Iceland, although it would have been a bit nicer if it had not rained quite so much.
Terry was very good to work with and helped us plan out the trip that would suit us. We truly had an amazing trip!

Hotel Reviews

Hotel Jazz

Keflavik

The room was fine and close to the airport which was what we were looking for. However, when we checked in the front desk clerk was on the phone and just pointed to a room key. There were 3 keys there and we just picked up ours without any assistance at all from the desk clerk. We just needed a stay close to the airport and it did the job.

Authenticity & Character

It was not a special hotel; it just did the job.

Location

Very close to the airport which was what we were looking for.

Staff

It would have been nice and appropriate if the desk clerk told the person on the phone when we arrived to hold on a moment while he greeted us.

Cleanliness & Comfort

Bed and room was fine.

Skuggi Hotel Reykjavík by Keahotels

Reykjavík

This hotel was very well located, with friendly and accommodating staff. They even let us leave our car in the parking lot while we walked around Reykjavik after our checkout time. The room was very comfortable with good blackout shades. The breakfast was great with lovely servers.

Authenticity & Character

Great room, breakfast and staff.

Location

Great location to be able to walk around Reykjavik.

Staff

Friendly & accommodating as stated above.

Cleanliness & Comfort

Comfortable bed and clean room.

Hunkubakkar Guesthouse

Kirkjubæjarklaustur

This hotel was fine. The room was very bare bones. They did not have a closet and had 3 hangers hanging from a curtain rod. The black out curtains did do the job. Most cabins were close to their parking spot, but unfortunately, ours was not. If it had not been raining/pouring, it would not have been such a big deal. the breakfast was ok. It was nice to have a restaurant on the premises as there was not a lot nearby.

Authenticity & Character

The room could have had a closet/wardrobe in the room for clothes. I don’t recall there even being a dresser.

Location

The hotel was well located between activities that we were doing.

Staff

Staff was friendly and worked well.

Cleanliness & Comfort

As stated above. In addition, the side of the bed was right up against the wall, even there was plenty of room for it to be pushed away from the side wall. We ourselves moved the bed over so that I didn’t have to crawl down to the bottom of the bed to get out.

Frost & Fire Boutique Hotel

Hveragerdi

We enjoyed our stay at Frost and Fire Boutique Hotel. The room was comfortable and we appreciated the black out shades. The breakfast was lovely as well as the staff. Would stay there again.

Authenticity & Character

Comfortable and nice looking.

Location

The hotel is next to a lovely town as well as an interesting geothermal botanical gardens. There was also mountains and a river behind the hotel which provided a lovely setting.

Staff

They were very friendly and enhanced our stay.

Cleanliness & Comfort

Bed and room were very comfortable.

Activity Reviews

Katla Ice Cave Superjeep tour

Iceland

The Katla Ice Cave Tour was amazing! An experience that you will never have anywhere else. The colors of the ice and just being in an ice cave is like no other. .

Quality of Experience

A unique and beautiful experience.

Guides, Drivers and Staff

Our guide should have shared information to enrich the experience.

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Very unfortunately, we did not get to do the Zodiac boat tour as it was cancelled due to high winds and rain. What a disappointment! I had to put a star to continue, but obviously, not having done the boat tour, it is not valid.

Silfra Snorkeling

Iceland

Leon loved this very unique experience! Unlike anything else he has ever done.

Quality of Experience

It is an experience that you can only do in Iceland.

Guides, Drivers and Staff

Staff was well trained and worked well with the group.

Transport

Everything was well organized and set up.

Lava Tunnel Tour

Iceland

Definitely enjoyed the Lava Tunnel Tour and would recommend it for others. Our guide was also terrific!

Quality of Experience

The lava tunnel itself and

Guides, Drivers and Staff

Our guide was very knowledgeable and also very funny & entertaining as well.

Terry did an excellent job in planning the Ring Road Trip for us. She communicated important information , offered suggestions, and was always quick to respond to our questions and requests. We had a lot packed into a short amount of time and enjoyed every minute!

Activity Reviews

Vatnshellir Lava Cave Tour

Snæfellsnes Peninsula

Short tour but definitely worth seeing!

Dettifoss

Iceland

Cold, windy, heavy rain but worth the experience. Dressing for the weather is a must!

Icelandic horse riding tour

Vík

Enjoyed the ride and the trotting experience!

Katla Ice Cave

Iceland

Incredible experience!

Blue Lagoon

Iceland

Touristy but fun to do,!

We had a great trip. Things to note, there was certainly a lot of driving but Terry did a great job of providing us plenty of stops to break up the trip. Our hotel in Vik was nice, we did think breakfast was included but they said it was not. The coffee machine in the room was amazing! It was warm in the room, and because of the black out curtains leaving the windows open didn’t really help much. The zipline tour was fun, kids and adults loved it. Alexandra was the guide and she was awesome. The glacier hike was so fun, it was the only time we really needed multiple layers, otherwise the cool weather was very tolerable. Swava was an our guide for the glacier, he gave us a lot of history on the trip over. We did take the trip out to the glacier park o our own, it was an 1 1/2 drive from Vik was is was worth it. The hike to the glacier was easy but nice and the pictures were awesome. I have to also mention every public bathroom was so clean and there were plenty of them. The geothermals pools were awesome. We loved Fontana, we ran into the cold lake a few times. We also sat in the sauna and steam rooms. We loved the rye bread making, it was so good with the smoke trout. Our second hotel was in the middle of no where but it was beautiful. It would have been a great spot to see the northern lights. The people who ran the inn were so nice and breakfast was amazing. The snorkeling adventure was another great experience. The fresh water you could just drink! It was cold but not unbearable. Interesting how many of the tour guides we had were not locals from Iceland but transplants. Many spend the “summer” there and then go to another place to spend “summer” somewhere else. Listening to peoples life stores were interesting. Our snorkel guide was from the Netherlands, he was super helpful and had a great respect for the land. Our third hotel was our least favorite, but it was big. The room was actually oky, the views were amazing, but the common areas needed some TLC. It ended up being okay, the girls went in the hot tub when we arrived. And we did have our own room…Harmen and I. The lava cave was really fun. Our guide was so passionate about the history and geology of the area. Her name is short was Eve. She was a lot of fun and the girls had a blast. The waterfall area up near the lava cave was breath taking, we have so many amazing photos. Our two night in Reykvik were so fun. The girls loved the city and did like being near the middle of town. I think the first night was very difficult to sleep because we were too close to a bar. I would think i better to stay a little further. We spent a lot of time walking f around, we visited the church and some parks down near the water. It was a great place to get souvenirs too! The ATV ride was fun. I am glad we moved it from the departure date, it was nice to have that morning to relax and I think it was have been a bit of a rush getting to the airport. It wall worked out and your staff in Iceland was easy to work with. Everyone was so responsive and helpful. The locals were so friendly. We felt so safe and welcome. This was a trip of a lifetime and an amazing investment for our family. The twins had a so much fun!

Hotel Reviews

Room With A View Apartment Hotel

Reykjavík

A little noisy. And parking was difficult

Authenticity & Character

Location

Center of the city

Staff

The front desk was very helpful.

Cleanliness & Comfort

Hótel Hafnarfjall

Hvalfjarðarsveit

Rooms was huge and we had a bedroom. Common spaces needed some TLC. Staff was nice. Views were great. There were cabins there which May looked newer. Not sure the size!

Authenticity & Character

Location

Views

Staff

Cleanliness & Comfort

Álftröð Guesthouse

Selfoss

Beautiful views of the countryside

Authenticity & Character

Felt like Iceland!

Location

Off the beaten track but beautiful

Staff

So sweet

Cleanliness & Comfort

Very clean

Black Beach Suites

Vik I Myrdal

Very nice. Clean and good coffee.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very clean

Activity Reviews

ATV Tour

Iceland

Fun way to end. We all had fun. The group was large so there was a lot of stopping. Sort of wasted a lot of time. The riding was easy, could have done something g more challenging but we had fun.

Quality of Experience

Guides, Drivers and Staff

Transport

Lava Cave Explorer Tour

Iceland

This was a fun tour. The cave was super interesting and the guide was so educated on the history. We all loved this.

Quality of Experience

Guides, Drivers and Staff

Wonderful

Transport

Short walk to cave

Silfra Snorkeling

Iceland

Amazing. Staff was also helpful and made everyone comfortable with their gear. The water is cold…not sure this would have been as fun in the winter! Everyone enjoyed this.

Quality of Experience

Guides, Drivers and Staff

Excellent help

Transport

Rye Bread tour (Geothermal bakery)

Iceland

This was a fun and the bread was yummy!

Quality of Experience

Guides, Drivers and Staff

Transport

Fontana Geothermal Baths

Iceland

Loved this!

Quality of Experience

Guides, Drivers and Staff

Transport

Fast Track Ice Cave Tour

Vík

I loved this. The girls liked the cave more but this was really a fun adventure. The ride out and the hiking. Not something for someone not comfortable to do some difficult walking.

Quality of Experience

Guides, Drivers and Staff

Safety was key!

Transport

Fun ride.

Zipline Adventure Tour

Iceland

So fun! Ziplining was fun for everyone. The tour guides were really nice

Quality of Experience

Our group was alone, so the guides were so attentive and helpful

Guides, Drivers and Staff

Friendly

Transport

Van from meeting location to ste was nice

Blue Lagoon

Iceland

A great way to start.

Quality of Experience

Guides, Drivers and Staff

Transport

Easy to get to

Our Iceland adventure was chock full of vigorous activity and natural splendor. We loved it all. Your planning went quite well (except for one tour that would have required us to awaken at 5:30 to catch the ferry…but we were able to change timing with providers), and delivered as promised. Guides for lava tunnel, glacier hike, lagoon kayaking, whale watching (we saw four!) and Reykjavik food walk were all personable and well prepared. Hotels and food also first rate. We came home tired but happy. Grateful to Terry for making it happen!

We started to plan our 10-day trip to Iceland shortly after the start of 2023, and we returned to Kimkim having had great success with them before. Terry was assigned as our guide, and after all of the updates, adjustments, and changes we requested, she came through with an itinerary that exceeded our expectations. Terry also kept up with us during the trip, responding to our occasional inquiries and offering assistance as needed. She successfully managed six travelers, and some of us plan to return to Iceland in the next year or two, ‘taking Terry along as our guide’ for that adventure, too.

Our trip took us through the southern regions of Iceland, the Golden Circle, and to the west on the Snaefellsness Peninsula. We visited the variety of sites expected, from waterfalls, to glaciers, to beaches, to lava landscapes, to mountains, to snorkeling, etc. Everything was stunning; not enough can be said. On our next visit, though, we likely will slow things down a bit to make the most of the key sites rather than trying to capture the full diversity that is available. The people we met were kind and welcoming, and always willing to help us when we had questions or concerns. Food was fantastic, as well. The quality was exceptional at nearly all restaurants, and vegan and vegetarian options were always available. We can say more, but perhaps it is most relevant that we plan to return. Thank you, Terry, for your help in making this a tremendous trip for all of us.

Hotel Reviews

Vintage Hotel

Reykjavik

The Vintage Hotel was a good choice for the last nights in Reykjavik. However, we faced a minor hiccup. We didn't have the code to get into the hotel, which was a bit of a hassle. Thankfully, we were able to contact kimkim and got the required help to get into our room. Though it was a little stressful, I appreciate the prompt assistance from the kimkim team.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

This hotel was perfectly adequate with easy parking and good location for getting around. The staff was friendly and helpful. The only issue was the quality of tap water; the hot water had a sulfur smell. It was not terribly bad and the water was safe to drink, but we never encountered this at any other place during our trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Miðhraun Lava Resort

Stykkishólmur

This resort was set on a sheep farm and it was a really nice place to stay. However, they did not include breakfast which would have been helpful to know in advance, as the location was quite remote. The resturant at the resort was very good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

West Ranga Lodge

Hella

The West Ranga Lodge was a beautiful place to stay. It was located right where a couple of small rivers join together which was aesthetically pleasing. The manager was friendly and we were the only people there which made the stay more enjoyable

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Reykjavik Food Walk

Reykjavík

We really enjoyed this food tour but recommend doing the tour at the beginning of your trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Silfra Snorkeling

Iceland

The Silfra Snorkeling was a unique experience and I'm glad we did it. The dry suit is quite an experience if you have not used one before, and while not comfortable, they work well in the cold water. The guide was great and took great care of us. We are not sure we would do this again, although one of our group would consider a scuba tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

We accidentally missed our Zodiac boat tour, but we managed to get on to one of the duck boat tours as an alternative. In hindsight, we thought this was probably a better choice anyway, since the boat was more comfortable and slower which allowed us to take in the beauty of the glaciers at a more leisurely pace.

Quality of Experience

Guides, Drivers and Staff

Transport

Solheimajokull Glacier Hike

Iceland

This was an unforgettable experience. The guides were professional, fun, and knowledgeable - they really added to the overall experience. It was particularly special being on a glacier. The only downside was the considerable amount of time it took to put on all the safety equipment but it was worth it for the unique experience.

Quality of Experience

Guides, Drivers and Staff

Transport

We could not have done this trip without Terri and her guidance. The sites were incredible. The guides at each attraction were helpful and knowledgeable, and even accommodated my walking with a broken foot (that was kind of a crazy thing to do but I was determined!). We worked with Terri for 3 years to plan the perfect visit for my son, who has Icelandic roots. We had to cancel and rebook because of COVID and other factors, and she was patient and understanding. The do-not-miss pieces were the trip into the volcano and the zodiac boat to the icebergs, but everything was breathtaking.

Hotel Reviews

Hotel Katla by Keahotels

Vík

Fabulous location, great location, excellent staff, outstanding meals.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Laki

Kirkjubæjarklaustur

Very comfortable, excellent staff, great breakfast, good location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Hjardarbol

Ölfus

This was the calibre of a hostel, and we expected better. There were so many deficiencies that could have been corrected: light bulb out in the hallway so we couldn't see to put our key in the door; no daily room cleaning; hard to find staff at the desk; no ice available (I needed to ice my broken foot daily); 2 hot tubs, one of which was not very hot and both were dirty, including a rusted out canister that probably held the chlorine for water cleaning; no screens on the windows at a time when we were told not to open our windows because the midges were biting; and more.

Location

Staff

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

Great location, nice room, helpful staff, excellent breakfast.

Staff

very helpful and understanding

Cleanliness & Comfort

great room

Activity Reviews

Blue Lagoon

Iceland

Lovely way to relax at the end of the trip, especially after all of the driving we did.

Quality of Experience

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

beyond my wildest dreams to see glaciers up close.

Quality of Experience

Guides, Drivers and Staff

Inside the Volcano Tour

Iceland

Breathtaking

Quality of Experience

Reykjavík Classic Whale Watching in the Midnight Sun

Reykjavík

We saw whales and dolphins dancing at the back of our boat. Our guide said that was very fortunate - and amazing.

Quality of Experience

the guide

Guides, Drivers and Staff

Transport

Actually we had our own car to get there.

Terry was absolutely fantastic to work with. She helped us plan a super personalized trip to Iceland that fit our family to a tee. We were in a different location every night -- each place was so different. The variety added to the overall experience. Everything went smoothly. A trip of a lifetime. Thank you kimkim team!

Our recent trip to Iceland was beyond wonderful. We did a driving tour of the south coast and Snaefellsnes peninsula that Terry helped us put together. Terry was top level attentive to our wishes and needs on this self-driving tour. Almost all the hotels we had reserved for us were excellent (didn’t really care for the Fosshotel Baron in Reykjavik. We felt like the excursions were well planned out and hit the mark as far as what we wanted to see and do during our vacation. Terry was excellent at communicating with us on a timely basis before and During the trip. Michelle, the local KimKim rep was also very attentive to us when things needed to be changed in our itinerary when we were actually on our trip. We felt well cared for and that the KimKim team really gave us great attention for this trip. I LOVE Iceland so much. The glacier hike 100% worth it with a great guide. The fact that I didn’t die on this hike (I’m not in the best shape) was a bonus. The Ice Cave was probably our second favorite thing, and whale watching was top of the list for my daughter who was so excited to see 5 whales on this trip. I would 100% recommend KimKim travel to friends and 1000% a driving tour of Iceland.

Hotel Reviews

Fosshotel Baron

Reykjavík

Very dated hotel. It felt like a college dorm room. Very loud doors. Breakfast was good though.

Authenticity & Character

Just seemed run down and old.

Location

Location was great right near the water and close walk to city center. It was quiet.

Staff

Cleanliness & Comfort

Beds uncomfortable. Needed more pillows and blankets. Shower was the worst.

Hotel Langaholt

Stadarstadur

Our favorite hotel during our trip. It is not much to look at from the outside but the charm of this family-owned hotel was exceptional. Everyone who worked there was so friendly and gave us excellent advise on where to see some things and where to shop nearby.

Authenticity & Character

The buffet dinner was so good. The food was hot and delicious. I loved the service we got.

Location

Staff

The receptionist at check in was obviously very busy, but she was so pleasant and willing to help.

Cleanliness & Comfort

Quaint room, comfortable bed. Could have a little bit better light blocking curtains.

The Greenhouse Hotel

Hveragerdi

This eclectic hotel was very comfortable, well situated in the city, quiet and clean.

Authenticity & Character

I loved the plants and greenery everywhere

Location

really liked the food court on the main floor.

Staff

Cleanliness & Comfort

Beds were super comfortable

Hotel Gullfoss

Tungufell

Excellent care and surroundings. Would definitely stay again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Nupar

Kálfafell

Loved the lava moss scenery right out our back door. Very quiet and peaceful.

Authenticity & Character

Location

Seems out in the middle of nowhere but that was it’s charm.

Staff

Very pleasant and attentive to our needs.

Cleanliness & Comfort

Best warm showers ever!!! The room was very clean and quiet.

Hotel South Coast

Selfoss

Everyone there was so friendly and welcoming. Our room was wonderful. Good black out curtains for that 20hours of sunlight in Iceland in the spring. Would definitely stay again at this hotel.

Authenticity & Character

Location

We did a little walking tour of Selfoss “downtown” and our hotel was perfectly located to do this on foot.

Staff

Front desk folks were so sweet

Cleanliness & Comfort

Activity Reviews

Whale Watching Ólafsvík

Iceland

My daughters wish list and it did not disappoint.

Quality of Experience

Fontana Geothermal Baths

Iceland

Truly beautiful and relaxing day. Enjoyed the saunas. Definitely a beautiful view from the pool.

Quality of Experience

Guides, Drivers and Staff

The checkin guy actually pronounced our last name correctly. This doesn’t even happen in the states.

Laugarvatn Paddle Board Tour

Golden Circle

cancelled due to wind.

The Secret Lagoon

Iceland

We were spoiled with the blue lagoon the first day so this lagoon was a bit disappointing. It is more like a public pool .

Quality of Experience

Skaftafell Blue Ice Experience

Iceland

So beautiful and overwhelming to be in the center of these ice caves.

Quality of Experience

Extra guys in the caves who were working on bridges and ladders were super helpful in getting us across some narrow bridges.

Guides, Drivers and Staff

Local guide was informative and relaxed. We really enjoyed his information. Unfortunately I don’t remember his name.

Transport

Another bumpy fun ride from starting point to actual caves.

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Cancelled due to weather :(

Solheimajokull Glacier Hike

Iceland

Experience of a lifetime to climb some glaciers. The weather was perfect (cloudy so not sweating on the hike). Our tour guide was amazing. My daughter changed her mind at the last minute and decided not to go and the guide was supportive and understanding and got her a ride back to the park. Our climbing experience was definitely challenging for this 60+ yo but I didn’t die, so it’s all good.

Quality of Experience

Guides, Drivers and Staff

Get read for a very bumpy bus ride to the glacier.

Transport

Blue Lagoon

Iceland

So so glad our guide Terry had us going here right after landing in Iceland. So warm and relaxing. Going early in the AM it was not crowded at all. It was getting busy as we left around 10am.

Quality of Experience

Guides, Drivers and Staff

Staff was wonderful and welcoming and very efficient.

What an amazing place ! Iceland is unlike anywhere else we have seen. Terry put together the most perfect itinerary for us by learning what we liked to do and see, and merging that with all the incredible possibilities on offer there. From enjoying the beauty of all the magnificent waterfalls (foss) to snorkeling in the glacial waters of the Silfra fissure. She thought of everything and presented it all in an easy to manage package. Thanks so much Terry… it was simply wonderful.

Activity Reviews

Blue Lagoon

Iceland

A spectacular place that is of the highest quality in every respect. A sublime experience which I will remember forever. The free face mask and drink were a fun addition.

Quality of Experience

So we’ll planned and organized.

Guides, Drivers and Staff

Katla Ice Cave Superjeep tour

Iceland

The drive to the cave was fun. The cave itself was fascinating if a little scary. But the equipment that was supplied was very helpful and reassuring. The guide was funny and interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Silfra Snorkeling

Iceland

I was quite nervous about this tour, but the guides were very experienced, the prep was thorough and the equipment all excellent quality. The time in the fissure was otherworldly and fascinating. The whole experience was exhilarating and I thoroughly enjoyed it

Quality of Experience

Different to anything I’ve done before.

Guides, Drivers and Staff

Friendly and capable.

Terry came up with a plan for our trip after gathering information from me via text and phone call. She answered all of my questions promptly and was easy to reach. While in Iceland one of our tours was cancelled due to bad weather and the representative,Michele, located in Iceland corresponded efficiently with us to try to come up with alternatives. Every hotel we experienced was superb. We especially enjoyed the Fosshotel Hellnar where we had a larger room. The Arnarstapi/Hellnar trail hugged the water and we walked the trail from Hellnar to Arnarstapi and had dessert at a restaurant in Arnarstapi before heading back to Hellnar. The free breakfasts at all of the hotels were more than adequate and each hotel had a restaurant where we often ate dinner. At Fosshotel Lake Myvatn, we found Carlos to be especially helpful and very professional. At each hotel, our check-in was seamless and the staff was lovely. I highly recommend working with KimKim and especially with Terry.

Hotel Reviews

Berjaya Hotel Akureyri

Akureyri

The Berjaya Hotel Akureyri was clean and comfortable. However, the bathroom layout was a bit odd, with the shower on one side of the bed and the toilet on the other. Some people might not like this, but it didn't bother us too much

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Center Hotels Laugavegur

Reykjavik

This was our second time staying at this hotel and we especially liked the location. It is at the end of the Main Street in downtown Reykjavik. It is quiet however. The breakfast is a delicious spread. The hotel staff is always helpful and accommodating.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Hellnar

Hellnar

The room was large and cozy and the staff was lovely. The restaurant has good food as well. We enjoyed our stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshótel Mývatn

Myvatn

I highly recommend this hotel. The room was clean and comfortable and the staff was very friendly. One front desk employee, Carlos, stood out as especially helpful, friendly and polite. He always greeted us with a smile and went above and beyond to answer our questions about the area. The hotel has a sauna that looks out over beautiful landscape. The breakfast that came with our reservation was delicious, plenty of items to choose from. We stayed here for 3 nights and felt very comfortable there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Myvatn Nature Baths

Lake Mývatn

I absolutely loved the Myvatn Nature Baths. It was such a relaxing experience, and the warm water felt amazing. We did however prefer the Forest Lagoon hot springs to the Myvatn Nature Baths.

Quality of Experience

Guides, Drivers and Staff

Transport

I had a great time on the trip that Terry helped set up for me throughout Iceland. She was very responsive to my questions, had a lot of insider knowledge of the locations and activities, and made the process very easy. I'm generally an independent traveler, but having someone with local knowledge is invaluable. I got to see many sights that I would never had known about otherwise. The hotels selected by Terry and KimKim were very comfortable and, as much as possible, conveniently located. Here are a couple of tips from me for future travelers: If possible, spend more than one day in Akureyri. It's a great small city and a jumping off point for other activities in the area. Also, be prepared for any kind of weather at any time - pack accordingly. The whale watching tour was great and Husavik is beautiful town to visit. Definitely partake in the nature baths in any part of the country; they are very soothing after driving (and some days driving will be long and tiring). Overall, this was a great trip and kimkim made planning so much easier. I will use them in the future for other travels.

Activity Reviews

The Geothermal Vok Baths

Iceland

This is a very nice facility and the staff was great. They have the main pools, plus 2 floating pools in the river. It is possible to jump into the freezing river and then climb back into the pools. It was a unique experience. A nice touch is also a corridor where you can walk right into the pool without having to brave the cold outside air. Of course, I learned that too late.

Quality of Experience

Guides, Drivers and Staff

Husavik Whale Watching

Iceland

I highly recommend this activity. But check the time of year vs whale populations in the harbor. I was there when the whales were in abundance and got to see many. But it may be different at other times of year. The boats can accommodate many people and even though there were lots of people, I never felt crowded. There was always room to move about the vessel. Also, they were nice enough to give everyone hot chocolate and a cinnamon roll on the way back to port.

Quality of Experience

Guides, Drivers and Staff

Transport

The boats felt safe, sturdy, and fit lots of people comfortably.

Myvatn Nature Baths

Lake Mývatn

This was a nice large natural bath. It was very soothing and had a swim up bar that was very convenient. It has great views overlooking the water like an infinity pool. Viewing the sunset from the water was very nice.

Quality of Experience

Guides, Drivers and Staff

Bjórböðin Beer Baths

Iceland

This was a cool experience. It was fun and the place is very nice. I didn't eat at the restaurant but the menu looked good. The room with the beer bath and tap is private, clean, and you should definitely try it out, since you came all this way anyway.

Quality of Experience

Guides, Drivers and Staff

Lots of back and forth in creating the trip to Iceland . Packed what were quite a few stops on the self driven tour putting on 1650km in essentially 6 days. The driving instructions along with the commentary was well thought out and professionally done. Weather conditions changed dramatically through the days there and the weather reports essentially were pretty erratic. On our way back from Vik we got hit with a storm that the car rental folks said was only the 4th time in the last 75 years it snowed with such fury this late in the season. Counted at least 15 cars along the way that needed to be pulled out of ditches. If you are traveling in hump seasons be sure to get road hazard protection. I did and fortunately did not have to use it. I think I included too many stops on the first day after an early morning arrival ( 5am) but better to over than under plan. Most of the hotels were very nice but small as are most in Europe. Breakfasts were very good with Langaholt the most unique, the Skuggi missing a warm bacon, egg, and sausage option. Accommodations at Hotel Vik and Langaholt quite plain, Geysir and Magma most scenic and well appointed hotel. Liked the B59 Hotel beds, nice and firm. Very much enjoyed the Freidheimar tomato lunch, and dinner at the Magma Hotel. Check in a breeze. With all the reviews and articles I read on Iceland I have to concur that layering -merino wool long johns- hiking boots, scarf, hats, and gloves especially to a 75 year old that does not enjoy cold weather were a must.

The Icelandic tour guides ( from Poland) were all very well informed and congenial so no complaints there. The people of Iceland have been able to stay focused on keeping their unique country environmentally beautiful clear of graffiti and litter and word of caution- watch out for scooters and bicycles.

TAKK

Activity Reviews

Lava Tunnel Tour

Iceland

Loved this experience,

Quality of Experience

Guides, Drivers and Staff

Fjallsarlon glacier lagoon zodiac boat tour

Iceland

Solheimajokull Glacier Hike

Iceland

Pretty strenuous activity

Quality of Experience

Guides, Drivers and Staff

Personable/ knowledge

Blue Lagoon

Iceland

Checked the box.

Terry did a great job guiding our not quite winter and not quite spring trip. We loved being in the northern part of the country for a time- soaking and going dog sledding.

In the south we had terrific winds so our glacier experience was cancelled but the natural beauty along the coast did not disappoint.

Our itinerary was ambitious and Terry really helped map it all out and helped us get to all the places we wanted to see.

One small critique- Europ-Car did not have the Wi-Fi rental at the rental desk both times we rented from them and we had to take additional time to go to another office to get it. Both locations saw that it was on the reservation but did not bother to bring the device to the airport to give to us.

It was also not clear that we have limited Wi-Fi with the pucks they use. This was not a problem but it would have been nice to know that there was a limit on the number of GB we could use.

Working with Terry to plan this trip was simply above expectations, she cattered to all our needs even when we were demanding. We'll re-use this formula on the next trip.