Altai Italy & Greece DMC

Let’s start with the good. The visit to Ostia Antiqua was amazing. Our guide was the best and very engaging. We also very much enjoyed the trip to San Gimignano, Siena and Chianti was enjoyable with the wine tasting.

Here are areas of improvement:
The level of information provided on exactly what we were getting or not getting at each site was not sufficient.
More detail on timing of events was needed.
Getting the some details of our trip more than 2-3 weeks before departure would have enabled more planning.

Our plane was delayed in arriving to Rome and we missed our first train ride to Florence and had to purchase new tickets for $444.35 . I felt like we should have been advised to wait to purchase the train ticket to Florence upon arrival. Instead we had a significant unexpected expense at the beginning of our trip.

The hotels we stayed at were good but not outstanding. Probably the one in Assisi was the best. Our reservations were incorrect in two of the hotels as they had the reservation as all one queen beds when one of the rooms were 2 twin beds. The shower in our room in Rome did not work correctly.

We did not have enough information on how to get back from Ostia Antiqua nor how long the trip would last.

Not having the English guide for the Vatican gardens nor the Scavi tour at St. Peter’s scheduled were disappointments as planning a year in advance, I would have expected those could have been arranged.

We did appreciate having other items offered to compensate for not getting what we had been planning for, but when paying a premium for travel services we would have expected more.

Hope these comments can be accepted as constructive feedback.

We enjoyed Italy very much and in the end had a wonderful trip.

Hotel Reviews

Trevi Palace Luxury Inn

Rome

Road was a bit too crowded. Shower had mold in our room.

Authenticity & Character

Location

Staff

Very helpful

Cleanliness & Comfort

Shower to work correctly and no dirty moldy grout in shower

Il Palazzo

Assisi

Great location but need to know that it takes effort to walk there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ginori al Duomo

Florence

Nice mid-level hotel. Images over stated the

Authenticity & Character

Location

Staff

Very helpful

Cleanliness & Comfort

Activity Reviews

Assisi Walking Tour

Assisi

We did this on our own

Free afternoon in Assisi

Assisi

Enjoyed going to Basilica. Sam Domiano, and walking from tops of hill down to the Basilica

Quality of Experience

Private tour in San Gimignano, Siena and Chianti

Italy

Enjoyed this trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Uffizi Gallery and Accademia Gallery

Florence

Great but crowd control is over whelming

Quality of Experience

Best trip to Italy thanks to Grazia!! Would definitely go through this service again 🥰

Hotel Review

Hotel La Pergola

Amalfi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Boat tour in Capri from Amalfi

Capri

Quality of Experience

Guides, Drivers and Staff

Transport

Boat trip to Positano from Amalfi

Amalfi

Quality of Experience

Guides, Drivers and Staff

Transport