Company Logo for Asia Highlights
Specialists
Reviews for Asia Highlights
4.4
39 Reviews
Traveler Photos
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
see all

Asia Highlights

Asia Highlights began from China Highlights, Operating since 1998.

At Asia Highlights, we are committed to providing you an affordable, quality private tour, whether it's a milestone trip, family trip, or bucketlist trip — your planning will be made easy with just one specialist throughout.

To create your ideal trip, all of your ideas and requirements will be carefully considered. Your 1:1 travel advisor will listen to your needs, provide you comprehensive expert advice, and discuss with you the itinerary details.

Your will receive 24-7 support during your trip from your local tour guide, Asia Highlights' customer care manager, and your travel advisor. We'll work together to ensure you have a smooth and enjoyable trip.

Featured trips & expertise

Top itineraries and travel advice
Family Fun & Culture in Japan: Tokyo, Kyoto & Osaka - 10 Days
Japan is a spellbinding destination for kids of all ages, and this family-friendly 10-day tour is the perfect introduction to the country's culture, food, and innovation. Split...
Family Fun & Culture in Japan: Tokyo, Kyoto & Osaka - 14 Days
Embark on a whirlwind tour of Japan's family attractions with this two-week tour brimming with culture, theme parks, and natural wonders. Ideal for families with kids aged seven...
Adventurous Family Fun in Japan: Animé, Theme Parks & Cultural Excursions - 10 Days
It's all about family on this fun-filled 10-day jaunt through Japan. Start in Tokyo, where the kids can meet their favorite animé characters in Akihabara, catch some Pokémon at...

Recent Trip Reviews for Asia Highlights

Our guides Jeremy and Andy were great. Disa...
Japan | Sep 12 - Sep 29, 2025

Neil
Neil S.
Ewing, NJ | Reviewed on Oct 05, 2025

Our guides Jeremy and Andy were great.
Disappointed in some of scheduling. 2 of the sites we were supposed to visit were closed:Kofukuji Temple and the Tokugawa Art Museum and their gardens. We were disappointed that these visits were not confirmed and an adjustments made.

Local specialist: Albee Ning

We still have the Singapore journey The Japa...
Japan | Aug 1 - Aug 11, 2025

E
Edward M.
Brookhaven, GA | Reviewed on Aug 12, 2025
We still have the Singapore journey
The Japan portion was great
Kento, Hide and Victor were amazing. They were very attentive and knowledgeable
They were also very patient with us
Sharon was very thorough and responsive
The only suggestion I have is to remind us of the international time line
I would have factored that in and left a day earlier (US time)
That caused confusion on the first day
The bullet train from Hakone to Kyoto was great
Need to be more specific where the... Read more

We still have the Singapore journey
The Japan portion was great
Kento, Hide and Victor were amazing. They were very attentive and knowledgeable
They were also very patient with us
Sharon was very thorough and responsive
The only suggestion I have is to remind us of the international time line
I would have factored that in and left a day earlier (US time)
That caused confusion on the first day
The bullet train from Hakone to Kyoto was great
Need to be more specific where the pickup will be
The train station is gigantic
Other than those MINOR inconveniences the trip was fantastic
We are looking forward to Singapore
We have already booked Colombia with Margarita in 2027

Local specialist: Sharon Huang
Sharon
Sharon Huang
Local specialist in Japan | Replied on Aug 14, 2025
Dear Edward
It's great to know that you've enjoyed your stay in Japan and thanks for liking our tour in general! :)
Sorry I didn't anticipate that there could be misunderstanding about the time difference... I will be more careful next time! :) Thanks for your suggestion. :)
About the train station pick-up, normally our driver will send our customers message about the pick-up time and place before the train arrives, but we didn't anticipate that you didn't check the message... Next time we... Read more

Dear Edward
It's great to know that you've enjoyed your stay in Japan and thanks for liking our tour in general! :)
Sorry I didn't anticipate that there could be misunderstanding about the time difference... I will be more careful next time! :) Thanks for your suggestion. :)
About the train station pick-up, normally our driver will send our customers message about the pick-up time and place before the train arrives, but we didn't anticipate that you didn't check the message... Next time we will be more cautious about this and send out this message earlier. Thanks again for your understanding! :)

P.S.: You mentioned that you received a message from our guide in Singapore, but our guide told me that you didn't reply. Our guide is a bit worried because he may have something want to double confirm with you. Could you please reply to him? And please kindly note that our driver for the airport pick-up on your arrival day will message you later when the time approaching, and the driver and guide are different people.

Looking forward to having you in Singapore to start the following trip!

We had a great trip to Japan that worked for ...
Japan | Jun 21 - Jul 1, 2025

A
Ashley R.
Ashburn, VA | Reviewed on Jul 08, 2025
We had a great trip to Japan that worked for all ages, from young children to grandparents. We were active and moving every day which was exhausting in the heat (so maybe I"d pick a different season), but I started to get excited to surpass each days steps on my pedometer! Our tour guide in Tokyo, Allen, was fabulous. He really taught us a lot on our rides to and from sites and helped us understand the Japanese culture. He brought Pokemon cards to a disappointed fan when the store had an hour... Read more

We had a great trip to Japan that worked for all ages, from young children to grandparents. We were active and moving every day which was exhausting in the heat (so maybe I"d pick a different season), but I started to get excited to surpass each days steps on my pedometer! Our tour guide in Tokyo, Allen, was fabulous. He really taught us a lot on our rides to and from sites and helped us understand the Japanese culture. He brought Pokemon cards to a disappointed fan when the store had an hour wait, and seemed to just "get us." Our tour guide, in Kyoto and Osaka, was also knowledgeable, but we seemed to struggle some with communicating our desires and being understood. He was flexible when we needed a break from the heat or when we were ready to skip another temple/shrine. If I had the trip to do over I would spend more time exploring the different areas of Tokyo, see one or two fewer shrines and temples, and more of the day to day living of the Japanese people. I'd even like to stay in a traditional Japanese home set up with the tatami mats. Heidi, our local specialist, revamped our trip several times to meet our needs and was lovely to work with.

Hotel Reviews
Kyoto Tokyu Hotel
Kyoto

What a fancy place to be. While there was minimal A/C in the central atrium, the rooms were nice sizes, the beds were comfy and the amenities were plentiful. The breakfast options were also a plus, as after being in country for a week we were ready for something more familiar than a Japanese breakfast.

Authenticity & Character
Location
It was nice to be in a quiet neighborhood that felt safe to walk at night alone. We were nearby to restaurants and saw some of the residential side of Kyoto.
Staff
Greeted us with cool wet towels when we arrived after a HOT walk from the train station, helped us make reservations and were ultimately super respectful and polite.
Cleanliness & Comfort
very clean and comfortable. Loved the shower/bath set up.
Osaka Excel Hotel Tokyu
Osaka

The rooms were sufficient and clean, but they were quite small. I wish we had more space to put our luggage and that the bathroom set up was different.

Authenticity & Character
Some really cool art adorned this hotel. It was also neat how it was built at the top of a building and you had to go up to get out.
Location
Right near shopping and a mile walk from Dotonbori.
Staff
Cleanliness & Comfort
Activity Reviews
Sumo Show and Experience (with Sumo Lunch)
Sumo Show and Experience (with Sumo Lunch)
Tokyo

Super fun to learn about Sumo and get to try it ourselves. The entire experience was geared toward tourists, but it didn't matter. We had so many fun photo ops posing with the sumo wrestlers.

Quality of Experience
Food
The food left us wanting. The kids weren't into the pork cutlet and the gluten free meal was quite bland.
Guides, Drivers and Staff
Transport
Our driver in Tokyo was top notch, cool vehicle, safe, and always there when we needed him.
The Ghibli Museum
The Ghibli Museum
Tokyo

It was very neat to see how Miyazaki created his animated films. I think we could have spent less time in this museum.

Full day driver and guide service:Mt. Fuji Panoramic Ropeway, Lake Kawaguchi, Arakura Fuji Sengen Shrine, Kawaguchiko Music Forest, Cruise on Lake Kawaguchiko
Full day driver and guide service:Mt. Fuji Panoramic Ropeway, Lake Kawaguchi, Arakura Fuji Sengen Shrine, Kawaguchiko Music Forest, Cruise on Lake Kawaguchiko
Tokyo

Fuji sang did not come out from behind the clouds on our visit, but it was still a beautiful area. The music forest was closed the day we visited and our tour guide pivoted us to a museum sharing the history of Mt. Fuji and a World Heritage Village that was amazing to see. This was when I learned that in Japan your wealth is measured by your garden, not your house. Our tour guide also took us to a traditional soba house for lunch where we sat on tatami mats and ate huge bowls of soba with tempura.

Quality of Experience
Guides, Drivers and Staff
Allen took us to some neat places that were not on our itinerary.
Transport
Safe, smooth, drive in rainy weather.
Traditional Tea Ceremony
Traditional Tea Ceremony
Kyoto

We had so much fun being dressed in traditional tea ceremony outfits. My kids and I loved the experience of what it's like to layer on a kimono and kneel to make tea. The sweets were delicious and we learned a lot about the ritual of making tea. Plus, lots of fun photo ops in the garden.

Quality of Experience
Guides, Drivers and Staff
Transport
Authentic Japanese drum (Taiko) experience
Authentic Japanese drum (Taiko) experience
Osaka

So much fun and quite a work out! The language barrier meant that we didn't learn as much about the history of Taiko drumming as we would have liked, but we did learn how to play them and play for an entire hour!

Quality of Experience
We would have liked more history so we understood the significance of the Taiko drum to Japanese culture.
Guides, Drivers and Staff
Transport
Local specialist: Heidi Li
Heidi
Heidi Li
Local specialist in Japan | Replied on Jul 09, 2025
Thank you so much for sharing your wonderful and detailed feedback — it truly made my day to read how much your family enjoyed the trip! I'm so glad that the itinerary worked well for all ages and that everyone had such a memorable experience in Japan. I’m especially happy to hear how much you enjoyed Allen in Tokyo — he’s such a gem and one of our favorite guides. His thoughtful gestures (like the Pokémon cards!) and deep cultural knowledge really make the experience special. And thank you... Read more

Thank you so much for sharing your wonderful and detailed feedback — it truly made my day to read how much your family enjoyed the trip! I'm so glad that the itinerary worked well for all ages and that everyone had such a memorable experience in Japan.

I’m especially happy to hear how much you enjoyed Allen in Tokyo — he’s such a gem and one of our favorite guides. His thoughtful gestures (like the Pokémon cards!) and deep cultural knowledge really make the experience special. And thank you for being so kind and understanding with our Kyoto/Osaka guide; we’ll share your feedback with him and continue working with our partners to ensure seamless communication and alignment with travelers' expectations.

I really appreciate your insight about spending more time in Tokyo and focusing less on temples and shrines — that’s such valuable feedback and something I’ll definitely keep in mind when crafting future trips for families like yours. I love your idea of staying in a traditional Japanese home with tatami mats — I can absolutely arrange that for your next visit!

Thank you again for trusting me with your travel plans. It was a joy working with you through all the revisions, and I hope this is just the first of many adventures together. Please don’t hesitate to reach out if you ever start dreaming of your next trip — I’m always here to help turn those dreams into reality.

Warmest regards,
Heidi

Read all Japan reviews

Private tour Tokyo-Hakone-Takayama-Kanazawa-Kyoto-Osaka
Japan | May 29 - Jun 11, 2025

I
Iwona P.
Denver, CO | Reviewed on Jun 12, 2025
We have traveled around the world but our visit to Japan was one of our best trips so far. We have seen so many wonderful sites, both man-made and nature-made, that have exceeded our expectation. From a beautiful and very modern cities of Tokyo and Osaka through more traditional places such as Kanazawa and Kyoto, we experienced the new styles and ways of living with the old traditions. We will never forget the skyscrapers of Tokyo and Osaka and their amazing skylines and vibrant night life.... Read more

We have traveled around the world but our visit to Japan was one of our best trips so far. We have seen so many wonderful sites, both man-made and nature-made, that have exceeded our expectation. From a beautiful and very modern cities of Tokyo and Osaka through more traditional places such as Kanazawa and Kyoto, we experienced the new styles and ways of living with the old traditions. We will never forget the skyscrapers of Tokyo and Osaka and their amazing skylines and vibrant night life. But also, we will always remember the honesty and openness of people who helped us navigate the subway and train system in many cities. What surprised me the most were the lavish and green forests with many familiar and unfamiliar species of flora and fauna. We enjoyed hiking the Old Takayama Road with an amazing views of Mount Fuji, taking a boat trip across a lake in Hakone, visiting many Japanese gardens and learning the skills of making the matcha tea, ramen noodles and sushi.
The food was superb in every place we visited. The sweetness of strawberries that we bought at the local markets was the highlight of our culinary experiences. Although we wish that some of our hotels were in a better localizations or the rooms were a bit bigger, Simon tried to solve the problems and provided solutions to our satisfaction.
Our tour guides, specifically Slash and Johnny were superb! We enjoyed Johnny’s sense of humor and Slash’s gentle and patient guidance!
All of our drivers were courteous, prompt and punctual. Thank you!
We highly recommend taking this trip!

Hotel Review
Hyatt Centric Kanazawa
Authenticity & Character
In this hotel tradition meets modern style. The onsen experience was very special. The food was beyond our expectations. People are very helpful and patient with those who do not speak Japanese.
Location
It’s a superb location nearby stores and restaurants. Inside hotel there are restaurants and bars. The rooms are specious and comfortable and the service outstanding! There is also an onsen for those who like the experience.
Staff
Helpful, courteous, and beyond nice!
Cleanliness & Comfort
In all the places in Japan cleanliness is their national pride.
Local specialist: Simon Huang
Simon
Simon Huang
Local specialist in Ashburn | Replied on Jun 13, 2025
Hi Iwona, Thank you so much for your glowing review—it was an absolute pleasure reading about your unforgettable journey through Japan! We’re thrilled to hear that this trip stands out as one of your best travel experiences, and we deeply appreciate you sharing such vivid details about the moments that made it special. It warms our hearts to know how much you enjoyed the dynamic contrasts of Japan, from the modern energy of Tokyo and Osaka to the serene traditions of Kanazawa and Kyoto.... Read more

Hi Iwona,

Thank you so much for your glowing review—it was an absolute pleasure reading about your unforgettable journey through Japan! We’re thrilled to hear that this trip stands out as one of your best travel experiences, and we deeply appreciate you sharing such vivid details about the moments that made it special.

It warms our hearts to know how much you enjoyed the dynamic contrasts of Japan, from the modern energy of Tokyo and Osaka to the serene traditions of Kanazawa and Kyoto. The honesty and kindness of the locals, the breathtaking views of Mount Fuji along the Old Takayama Road, and the immersive cultural experiences like matcha tea and sushi-making truly capture the essence of Japan, and we’re delighted they resonated with you.

We’re also so glad you loved the culinary highlights—those sweet Japanese strawberries are truly unforgettable! Your feedback about the hotels is invaluable, we’ll certainly keep your notes in mind to further refine future itineraries.

A special thank you for your shout-out to Slash and Johnny! Their passion for sharing Japan’s wonders—whether through humor or patient guidance—is something we truly cherish, and we’ll make sure they see your kind words. We’ll also share your compliments with our drivers, who take great pride in their punctuality and service.

Most of all, we’re grateful for your trust and your heartfelt recommendation. It was an honor to help craft this adventure for you, and we’d be overjoyed to design another journey—whether a return to Japan or a new destination—whenever the travel bug calls again!

Warmest regards,
Simon

Read all Japan reviews

Overall a great trip.
Japan | Apr 6 - Apr 21, 2025

G
Gayle P.
Los Angeles, CA | Reviewed on Apr 30, 2025
Overall, a great trip, with guides who were personable and helpful. We experienced a few logistical hiccups that could be corrected for future travelers:
1. Wrong info for train from Kyoto to Nagoya. Told car 10 then had to move to car 15 when traveling.
2. Needed more info for first train trip to Hakone.
3. Kyoto - would have preferred a hotel in better location - closer walking distance to train station, restaurants and shops
4. Arrived at flower arranging late but loved it
5. Hakone... Read more

Overall, a great trip, with guides who were personable and helpful. We experienced a few logistical hiccups that could be corrected for future travelers:
1. Wrong info for train from Kyoto to Nagoya. Told car 10 then had to move to car 15 when traveling.
2. Needed more info for first train trip to Hakone.
3. Kyoto - would have preferred a hotel in better location - closer walking distance to train station, restaurants and shops
4. Arrived at flower arranging late but loved it
5. Hakone hotel and experience was excellent. Loved the Onsen.
6. Sushi making activity was great fun - very enjoyable
7. Instructions on how to find Hakone hotel would have been helpful, for example “the hotel is walking distance from the station. Walk up the hill from the train station. Entrance is via a gated path and signage is in Japanese only”
8. Takayama - not enough time to visit the museum and do sake tasting without paying driver and guide overtime. Not sure why that happened?
9. Takayama - long drive for 1 hour monkey visit.
10. Loved the tea ceremony and sushi making class.
11. Hotel in Tokyo in great location.
12. The guides who were provided were all good, and Johnny, who accompanied the Tokyo leg of our trip, was outstanding.

Hotel Review
Tokinoyu Setsugetsuka
Hakone-machi

Great onsen and room accommodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Nagamachi Samurai District
Nagamachi Samurai District
Kanazawa
Quality of Experience
Guides, Drivers and Staff
Transport
Kenrokuen Garden
Kenrokuen Garden
Kanazawa

Definitely a worthwhile experience to walk through this beautiful park and gardens.

Quality of Experience
Guides, Drivers and Staff
Transport
Japanese Kado (Ikebana) Experience
Japanese Kado (Ikebana) Experience
Tokyo

We were very interested in this activity and the hands on opportunity it offered. The instruction was excellent, and the individual feedback on our arrangements much appreciated.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Kyoto Tour by Private Vehicle and Guide: Kinkakuji Temple (Golden Pavilion), Geisha (Maiko) Tea Ceremony & Show Nishiki Market, Nijo Castle
Full Day Kyoto Tour by Private Vehicle and Guide: Kinkakuji Temple (Golden Pavilion), Geisha (Maiko) Tea Ceremony & Show Nishiki Market, Nijo Castle
Kyoto

Well organized, interesting and beautiful experience with a geisha. Enjoyed the hands on tea ceremony and the Q&A session with the Geisha.

Quality of Experience
Guides, Drivers and Staff
Transport
Tsukiji Outer Market Visit and Sushi Making Lesson
Tsukiji Outer Market Visit and Sushi Making Lesson
Tokyo

Our favorite experience in Tokyo! Teacher/chef was delightful! He was both expert and very funny, communicating in Japanese but making things clear by demonstrating the steps involved. We ended up laughing our way to a delicious sushi dinner!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tokyo Tour by Private Vehicle and Guide
Full Day Tokyo Tour by Private Vehicle and Guide
Tokyo

Guide Johnny was great. Only note is make sure arrival to classes is timely.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Heidi Li
Heidi
Heidi Li
Local specialist in Japan | Replied on May 08, 2025
Hi Gayle and Amy, Thank you so much for sharing your detailed feedback with us. I'm thrilled to hear that overall you had a great trip and enjoyed activities like the sushi making and tea ceremony. It's wonderful to know that Johnny and the other guides made a positive impact on your experience. I appreciate your insights on the logistical challenges you faced. Your comments are invaluable in helping us improve: We will ensure the correct train car information is provided for future... Read more

Hi Gayle and Amy,

Thank you so much for sharing your detailed feedback with us. I'm thrilled to hear that overall you had a great trip and enjoyed activities like the sushi making and tea ceremony. It's wonderful to know that Johnny and the other guides made a positive impact on your experience.

I appreciate your insights on the logistical challenges you faced. Your comments are invaluable in helping us improve:

We will ensure the correct train car information is provided for future travelers.
We'll provide more detailed instructions for train trips, especially to Hakone.
I understand the preference for a more centrally located hotel in Kyoto, and we'll consider this for future itineraries.
We'll work on better timing for activities like the flower arranging to ensure a smooth experience.
I'm glad to hear you loved the Hakone hotel and onsen experience.
Thank you for the suggestion on clearer directions to the Hakone hotel.
We'll review the Takayama schedule to allow more time for activities without extra costs.
Your feedback is crucial for us to enhance our services, and I truly appreciate your input. I'm glad that, despite these hiccups, you had memorable experiences.

Looking forward to helping you plan your next adventure!

Warm regards,
Heidi

We were especially pleased with our guide, Ga...
Japan | Apr 12 - Apr 21, 2025

D
Dianne T.
East Naples, FL | Reviewed on Apr 23, 2025

We were especially pleased with our guide, Gary. He was especially great working with our 17 year old grandkids. We were a little disappointed with the hotels in Kyoto and Osaka. We were also disappointed that we did not have the last part on the itinerary with the culinary adventure. Also we did not have the yen allowance mentioned.
Overall we all agreed that it was a thorough view of Japan, just as we requested.

Local specialist: Kate Long

Our Japan trip had everything we wanted. We w...
Japan | Mar 31 - Apr 11, 2025

Graham
Graham K.
United Kingdom | Reviewed on Apr 13, 2025

Our Japan trip had everything we wanted. We went to Tokyo, Hakone, Kyoto and Osaka. Our guides were knowledgeable and great company and gave us useful general help with our trip.

Local specialist: Heidi Li
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Photo taken by Graham K
Heidi
Heidi Li
Local specialist in Japan | Replied on Apr 24, 2025

Dear Graham,
Hope you had a great weekend.

Thank you for taking the time to share your experiences and insights from your recent trip to Tokyo, Hakone, Kyoto, and Osaka. We truly value your feedback as it helps us enhance our services and ensure future travelers have an exceptional experience.

I’m glad to hear that you appreciated the knowledge of our guides and found our assistance enjoyable.

Thank you once again for your valuable feedback. We hope to have the opportunity to assist you in your future travels and provide an even better experience!

Best regards,
Heidi

Japan trip- memories to last a lifetime
Japan | Dec 27 - Jan 11, 2025

D
Debbie G.
Los Angeles, CA | Reviewed on Jan 12, 2025
This was the second time we have used Kim Kim for traveling, and yet again the company they linked us with was excellent. Alan, our guide in Tokyo was extremely personable and his enthusiasm and love of sharing his knowledge made our time truly unforgettable. Slash was our guide for Kyoto, Osaka, and Hiroshima. While we appreciated his knowledge about the places we were visiting, his knowledge about what food areas to avoid as they were more for tourist experiences, and where to go for the... Read more

This was the second time we have used Kim Kim for traveling, and yet again the company they linked us with was excellent. Alan, our guide in Tokyo was extremely personable and his enthusiasm and love of sharing his knowledge made our time truly unforgettable. Slash was our guide for Kyoto, Osaka, and Hiroshima. While we appreciated his knowledge about the places we were visiting, his knowledge about what food areas to avoid as they were more for tourist experiences, and where to go for the best “real” Japanese food was always spot on. We could not have been happier with his suggestions. Our family left Japan with a better understanding of the culture, religion, and of course food! Visiting a variety of shrines, temples, and palaces along with a hands on bento box cooking class, private geisha tea ceremony where we had an opportunity to talk with the geisha and ask questions, and learning how to forge our own knives- literally we had so many wonderful experiences it is impossible to name a favorite one. Our family will 100% be using kim kim for our next trip!

Hotel Reviews
Cross Hotel Osaka
Osaka

Cross Hotel Osaka's location is unbeatable, nestled just a block from all the action and shops in Osaka. The convenience of being close to everything was fantastic. The unique vibe of this hotel compared to others in the trip really stood out. All in all, a great place to be and enjoy the city center of Osaka.

Tennen Onsen Renka no Yu Onyado Nono Kyoto Shichijo
Kyoto

Tennen Onsen Renka no Yu Onyado Nono Kyoto Shichijo in Kyoto offered a phenomenal experience. The ryokan was very traditional Japanese, which made it quite memorable. We enjoyed the experience of dining on the floor and having the meal served in traditional style. Everything about this stay was wonderful.

Shiba Park Hotel
Tokyo

The Shiba Park Hotel in Tokyo was a nice place to stay. Initially, I thought we would have to take transportation everywhere, but it turned out most places were within walking distance, about a mile to a mile and a half away. The hotel was not located right in the heart of the action, but it was easy to figure things out. The staff was great, and overall, I was happy with the accommodation.

Activity Reviews
Samurai and Ninja Museum with Experience
Samurai and Ninja Museum with Experience
Kyoto
Togetsu-kyo Bridge
Togetsu-kyo Bridge
Kyoto

This was pointed out to us from the distance by our guide.

Bamboo Grove
Bamboo Grove
Kyoto
Nijo Castle
Nijo Castle
Kyoto
Pure Water Temple (Kiyomizu-dera)
Pure Water Temple (Kiyomizu-dera)
Kyoto
🚗One Way Transfer between Hotel and Tokyo Train Station (Driver Only)
Tokyo

Our drivers throughout the trip were AMAZING. Photos are from New Years Day when we moved from Kyoto via the bullet train.

Hama-rikyu Gardens
Hama-rikyu Gardens
Tokyo

The gardens were closed. Our guide took us instead to another area of Tokyo, to the Kokyo Gsien National Garden

Kinkakuji Temple (Golden Pavilion)
Kinkakuji Temple (Golden Pavilion)
Kyoto
Nishiki Market
Nishiki Market
Kyoto

Our guide told us this was not a good place to go for food, as it is often left out for hours. Our family explored this place on our own during free time, not eating, but shopping and exploring. We really enjoyed ourselves.

Full Day Nara and Fushimi Excursion from Kyoto (Todaji Temple, Kasuga Taisha, Deer Park, Sake Brewery, Fushimi Inari Shrine)
Full Day Nara and Fushimi Excursion from Kyoto (Todaji Temple, Kasuga Taisha, Deer Park, Sake Brewery, Fushimi Inari Shrine)
Kyoto

Deer park was great! Our guide skipped the sake brewery but took us to a restaurant for two flights of sake (15 in each flight)to share. The temple and shrine were breathtaking.

Katana Sword Making in Kyoto
Katana Sword Making in Kyoto
Kyoto

Loved getting to do this process from beginning to end. What a unique souvenir to bring home.

Quality of Experience
Nonomiya Shrine
Nonomiya Shrine
Kyoto

Our guide did not show us this shrine

Quality of Experience
PRIVATE Geisha Tea Ceremony and Performance
PRIVATE Geisha Tea Ceremony and Performance
Kyoto

Loved the opportunity to ask the geisha questions. Watching the tea ceremony was mesmerizing.

Quality of Experience
Kyoto Cooking Class
Kyoto Cooking Class
Kyoto

Family cooking class to make our own Bento boxes was lots of fun. We really appreciated that a vegetarian option was available for one of our family members.

Quality of Experience
Transport
Kamigata Ukiyoe Museum
Kamigata Ukiyoe Museum
Osaka

The museum was small but interesting. After we had opportunity to explore streets and get some great food.

Osaka Castle Park
Osaka Castle Park
Japan

Really enjoyed learning the history and seeing the artifacts

Culinary Delights: A Half-Day Gastronomic Adventure in Shinsekai (Osaka)
Culinary Delights: A Half-Day Gastronomic Adventure in Shinsekai (Osaka)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Hiroshima excursion from Osaka by Private Car(guide meets with clients in Hiroshima, Peace Memorial Park, Miyajima Island) :
Full Day Hiroshima excursion from Osaka by Private Car(guide meets with clients in Hiroshima, Peace Memorial Park, Miyajima Island) :
Osaka

A very powerful day, the Hiroshima museum and peace park is something one should not miss. Miyajima Island, seeing the floating Torii gate and learning about the island was interesting and beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
⭐Full Day Nikko Tour by Private Vehicle and Guide: Nikko Toshogu Shrine, Kegon Falls, Lake Chuzenji
⭐Full Day Nikko Tour by Private Vehicle and Guide: Nikko Toshogu Shrine, Kegon Falls, Lake Chuzenji
Tokyo

This was actually our free day in Tokyo, we did not do these activities. We loved the free day and having time to explore Tokyo on our own. We also had a free day in Kyoto a d one in Osaka. Pictures are from those three free days

Full Day Hakone Mt Fuji National Park Excursion from Tokyo by Private Vehicle and Guide: National Park, Cable Car up Mt Owakudani, Pirate ship across the Lake Ashinoko
Full Day Hakone Mt Fuji National Park Excursion from Tokyo by Private Vehicle and Guide: National Park, Cable Car up Mt Owakudani, Pirate ship across the Lake Ashinoko
Tokyo

Long day of traveling. Car, train, cable car, then ropeway. We were lucky and experienced the parting of clouds to reveal Mt Fuji in all its glory. A sight we will not soon forget.

Quality of Experience
Guides, Drivers and Staff
Transport
Harajuku
Harajuku
Tokyo

Loved walking around the streets, seeing the shops, people, and of course the food. Getting to play with otters was unforgettable! At end of the day we went to Shibuya crossing.

Quality of Experience
Guides, Drivers and Staff
Tsukiji Fish Market
Tsukiji Fish Market
Tokyo

We enjoyed exploring all our options. The food was fantastic. We loved the sushi as well as the mochi, candied fruit, and wagyu!

Quality of Experience
Guides, Drivers and Staff
TeamLab Borderless: MORI Building Digital Art Museum
TeamLab Borderless: MORI Building Digital Art Museum
Tokyo

Our family loved this experience! So unique, loved exploring our own path through the beautiful exhibit.

Quality of Experience
Tokyo Skytree
Tokyo Skytree
Tokyo

What an incredible view!!

Quality of Experience
Guides, Drivers and Staff
Transport
Meiji Jingu Shrine
Meiji Jingu Shrine
Tokyo

Our family loved learning about the history as well as the rituals. Knowing why shrines and temples vary on if one walks on the side versus down the middle of a path, how to properly make an offering and make ones wish, explaining amulets, fortunes, and the importance they have in religion.

Quality of Experience
Guides, Drivers and Staff
Transport
Sensoji Asakusa
Sensoji Asakusa
Tokyo

Our family loved learning about the history as well as the rituals. Knowing why shrines and temples vary on if one walks on the side versus down the middle of a path, how to properly make an offering and make ones wish, explaining amulets, fortunes, and the importance they have in religion.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Albee Ning
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Photo taken by Debbie G
Show 79 more photos
Albee
Albee Ning
Local specialist in Japan | Replied on Jan 13, 2025
Dear Debbie, Thank you so much for taking the time to share your incredible feedback with us! We are delighted to hear that your experiences in Japan were truly unforgettable and that both Alan and Slash went above and beyond to make your trip special. It's wonderful to know that Alan's enthusiasm and knowledge of Tokyo, along with Slash's expert guidance in Kyoto, Osaka, and Hiroshima, helped you discover the best of Japanese culture, cuisine, and traditions. We are thrilled that you... Read more

Dear Debbie,

Thank you so much for taking the time to share your incredible feedback with us! We are delighted to hear that your experiences in Japan were truly unforgettable and that both Alan and Slash went above and beyond to make your trip special.

It's wonderful to know that Alan's enthusiasm and knowledge of Tokyo, along with Slash's expert guidance in Kyoto, Osaka, and Hiroshima, helped you discover the best of Japanese culture, cuisine, and traditions. We are thrilled that you enjoyed the bento box cooking class, the private geisha tea ceremony, and even learned how to forge your own knives!

Your kind words and glowing recommendation mean the world to us. We are thrilled to have been a part of your travel experiences, and we look forward to helping you plan your next adventure. Please do not hesitate to reach out when you are ready for your next journey—we would be honored to assist you once again.

Albee

The overall trip was great. We really enjoye...
Japan | Dec 14 - Dec 28, 2024

V
vanessa y.
Dallas, TX | Reviewed on Jan 05, 2025
The overall trip was great. We really enjoyed allan our guide in tokyo. He was very instructive, and gave us great information as well as being so fun and helpful.
Our guide slash in kyoto and osaka was very helpful with coordinating our trip and helping us get around and making dinner reservations for us.
Alisa did fine. It would have helped if she had put the correct people together in hotel rooms to save us about an hour on the first check-in when they had completely random rooms... Read more

The overall trip was great. We really enjoyed allan our guide in tokyo. He was very instructive, and gave us great information as well as being so fun and helpful.
Our guide slash in kyoto and osaka was very helpful with coordinating our trip and helping us get around and making dinner reservations for us.
Alisa did fine. It would have helped if she had put the correct people together in hotel rooms to save us about an hour on the first check-in when they had completely random rooms assigned. She obviously doesn't know anything about hokkaido. We didn't need to spend one night in sapporo. We easily could have gotten up early and gone straight to the airport. It was a waste of a whole day since we didn't actually have time to see sapporo. The hilton niseko is not very good and I think another part of the mountain like hirafu would have been better to stay. It would be better to ask for help from other guides who are familiar with the ski culture.

Hotel Reviews
Hilton Niseko Village

The ski in ski out is great. There's not much to do in terms of bars and food which are not very good, and there's no shops or restaurants to go to besides what's in the hotel. The shuttle going to hirafu is very convenient though.

THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
Kyoto

The location is great, the rooms are really nice, and the staff is very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alisa Liu
Alisa
Alisa Liu
Local specialist in Japan | Replied on Jan 08, 2025
Hi Vanessa, Thank you for your feedback. I'm delighted to hear that you enjoyed the overall trip. I'm also very happy to know that you were satisfied with our tour guides. Regarding the issues you raised, I will be more careful to double-check the room assignment with the hotels in advance to save time on check-in. And the reason for suggesting an overnight stay in Sapporo instead of Niseko was mainly due to the frequent heavy snowfall and potential road closures in the Hokkaido region... Read more

Hi Vanessa,

Thank you for your feedback. I'm delighted to hear that you enjoyed the overall trip. I'm also very happy to know that you were satisfied with our tour guides.

Regarding the issues you raised, I will be more careful to double-check the room assignment with the hotels in advance to save time on check-in. And the reason for suggesting an overnight stay in Sapporo instead of Niseko was mainly due to the frequent heavy snowfall and potential road closures in the Hokkaido region during this season. If your group of 10 were to miss your flight due to weather conditions, it would cause significant inconvenience.

Your suggestions are very helpful to us. I will pay more attention to confirming customers information with hotels in the future and will also strengthen communication with our customers.

I hope we have the opportunity to serve you again in the future!

Sincerely,
Alisa

The pre-planning of the trip and the tours th...
Japan | Dec 14 - Dec 28, 2024

E
Edward P.
Dallas, TX | Reviewed on Dec 30, 2024

The pre-planning of the trip and the tours that were set up were all excellent. Our guide in Tokyo and to Mt. Fuji - Allen - was wonderful. The only complaint I have is that our hotel check-ins took more than half and hour each time because the names for who would be occupying the rooms were completely screwed up. This caused quite a bit of confusion at check in. Kim Kim had all of our families names and knew who should be sharing rooms but somehow the room assignments were somewhat random.

Local specialist: Alisa Liu
Alisa
Alisa Liu
Local specialist in Japan | Replied on Jan 02, 2025
Dear Edward,
Thank you for taking the time to share your feedback on your recent trip. I'm delighted to hear that you enjoyed the pre-planning and that the tours, particularly with guide Allen in Tokyo and Mt. Fuji, were exceptional.
I sincerely apologize for the issues encountered during hotel check-ins. I understand how frustrating it can be when there are discrepancies in room assignments. Even though I have provided hotels with correct names for each guest and their respective room... Read more

Dear Edward,
Thank you for taking the time to share your feedback on your recent trip. I'm delighted to hear that you enjoyed the pre-planning and that the tours, particularly with guide Allen in Tokyo and Mt. Fuji, were exceptional.
I sincerely apologize for the issues encountered during hotel check-ins. I understand how frustrating it can be when there are discrepancies in room assignments. Even though I have provided hotels with correct names for each guest and their respective room assignments, unfortunately, it appears there was still a miscommunication or error.
I will be reaching out to each of the hotels involved to investigate this issue further and ensure that this does not happen again in the future.
I value your feedback and appreciate you bringing this to my attention. I hope this experience hasn't diminished your overall enjoyment of the trip.
Sincerely,
Alisa