47 messages · active 13 hours ago
Designer Tours & Travel
Designer tours and travel has been in Operation since 1999 and we're currently members of KATO (Kenya Association of Tour Operators), ASTA (America Society of Travel Agents), East Africa Wildlife services, IATA (International Association of Travel Agents). We are also registered with the Ministry of Tourism to operate as a Tour Operator and as a Travel Agency in Kenya. Designer Tours has also been recognized for its role in sustainable tourism and was awarded The Travelife Partner during the 2018 ITB in Berlin Germany.
The main focus of our business is to offer comprehensive and cost-effective trips, delivered with excellent service to all our clients while providing exceptional, reliable and dedicated service. Therefore, our commitment to getting to know each client and their particular requirements is critical to our company's success.
With regards to leisure clients, our company prides itself on giving our clients valuable insight that will enable them to enjoy the experience of a lifetime. This is the sort of advice that can only come from many years of personal experience in all aspects of the travel process. Our tour consultants are well traveled within the region of East Africa in order to offer the best advice to all our clients. Our company is invested in supporting strong infrastructure, supplier relationships, and skilled personnel to deliver on the promise of the highest levels of professionalism,
We strictly adhere to very high levels of standards on the provision of travel and related services, as set and dictated by the associations governing the travel agencies.
Designer tours and travel philosophy is to constantly strive to meet or exceed our customer needs and expectations of price, service, and selection. This is done by:-
• Obtaining the best supplier deals in the market
• Attention to details on the needs of our clients
• Accuracy of information given
• Timely and reliable turnaround on request to enable fast decision making by the clients.
Designer Tours and Travel distinguishes itself from the competition by providing a more personalized and dedicated service to its clientele. With a team of highly qualified tour consultants and travel managers, we strive to ensure that quality service delivery is not compromised in order to meet your individual or organization needs.
Our success is driven by our people and their unrelenting focus on delivering results the right way-by operating responsibly, executing with excellence, applying innovative, technologies and capturing new opportunities for profitable growth. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joy and inspiration of travel within our beautiful region.
Designer tours and travel provides a wide range of travel and related services which include ; air ticketing services, local and international hotel accommodation, transport and transfers services, hotel reservations ,travel insurance, visa processing (for Embassies not requiring travellers presence), local and international tours and safaris, conference and meeting arrangements etc. We pride ourselves on being able to offer a one-stop-shop solution for all of our traveler's needs.
Vision and Mission
Designer Tours and Travel strives to become the preferred tours & travel agency, in the travel industry in the region. We are progressively ‘improving our services to ensure our clients are serviced to their full satisfaction. We seek to enlighten, build memorable experiences, support travel plans, support business plans and take you to new destinations. We believe travel is all about the experience and the memories you bring back with you.
Why Designer tours and travel limited:
Experience: Over 20 years in offering our clients with quality travel and related services. Close relationships with local and international suppliers (airline and hotels) hence the ability to deal with directly, leading to faster delivery of convenient and valuable service.
Public liability Insurance
Financial stability: Sound financial stability enabling us to offer favorable payment facilities to our clients
Convenience: 24 hours availability to our clients, to offer assistance and guidance and specialized services
Designer tours and travel is highly experienced in large group handling and is destination Management Company for a number of Tour Operators
Our core values
• Team spirit
Designer tours and travel is aware that travel is unique and professionalism is paramount to customer satisfaction. We ensure that our team comprises of very highly qualified and experienced professionals. With a professional and dedicated team, you are assured that your travel needs will be met and exceeded at all times.
Travel Insurance - Available through contracted insurance firms.
Health information Information - given during booking request where applicable.
Air travel - Local and international air travel bookings, change of tickets refunds.
Meet and Assist - Airport meet and assist available on request.
International tours - Available for leisure, business, educational, honeymoon and adventure.
Conference services - Local and international hotel accommodation, transfers, logistical arrangements.
Health information-Information given during booking request where applicable.