Egypt Promotion Travel

Generally: Amazing!
Some minor hick-ups:
1- HESHAM, the guide in Cairo was knowledgeable but not professional. He flirted and harassed my wife, saying to her such as "You are delicious, can I taste you". She had to push him away. I was not present, she only reported to me afterward. This kind of behavior is not acceptable. Imagine what may happen to a solo female traveler.

2- On the way to Cairo airport I discovered not having my flight tickets Cairo to Luxor. SAMARA was extraordinary to arrange everything so that we can get on board on time. He helped us go through custom at Cairo airport smoothly. I give him 6 stars over five!

3- OMAR deserved 6 stars over five. He was very knowledgeable, very professional and very nice person.

4- Services on the boat were very good. No complain whatsoever.

I was with KimKim in 2025 in Morocco, in Egypt in 2026 and will use KimKim again for my future travel.

The planning started out well with Gehad, but then there were long breaks between responses (over 1 week at times), and there was also confusion on how we preferred the payments to be provided. We were then put in contact with Khaled. He was much more prompt and assisted in every way possible. The only part that was a challenge was a seeming communication issue between Khaled and the KimKim corporate office. We asked for a detailed pick up times and flight info which the KimKim site says would be provided before departure and he seemed confused and only provided the general itinerary.

The rep that picked us up at the airport, Mohammed, was friendly, however we felt rushed and he advised he would return at 10am to go over our trip details and he never showed up. We attempted to contact him multiple times on Whatsapp but got no response. Later that day, our driver for the show was 45 minutes late, and then got lost in Cairo (semi understandable getting lost), which made us arrive exactly at the start time of the show only after we got out of the car and walked the remaining blocks.

The tours with Mohammed Samir and the driver Rafat were amazing and flawless. Best part of the trip without a doubt. The only other glitch in Cairo was that we requested a dune buggy ride which was confirmed by Gehad, but then we were told they only had a 4*4 for fayum. But that driver in the safari and sand board was also amazing.

The arrival and start to Aswan went well. We were very disappointed that the Nubian Village "cultural" experience was little more than a market/tourist trap and not cultural almost at all. There was another communication gap where the itinerary showed Luxor and Karnak on one day with Valley of Kings, Hatshepsut , and Valley of the Nobles on the next day. Due to the Nile cruise timing with the lock, we had to do it in one day. This turned out fine but there was no advanced notice that this could happen which would have reassured us that timing wouldn't be an issue. Ahmed did a great job adjusting and making the experience enjoyable. We the. Were transferred to Hurgada. They booked a small sedan, which was fine aside from not anticipating us having two large suitcases that barely fit (had to have two men forcefully push them into the trunk). The driver was very kind but definitely not a professional driver. The 4 hr drive had several times where it felt like he may have drifted to sleep and jerked the car back to the middle of the road or made very abrupt adjustments, including very late and hard stopping/slowing. This is partially just how Egypt driving is but certainly not what we experienced with our other drivers.

Hotel Review

Steigenberger Pyramids Cairo

Cairo

Great hotel, great room, great food.

Authenticity & Character

Na

Location

Perfect location for most Cairo and Giza sites. Quieter than staying in Cairo proper.

Staff

Very kind and helpful

Cleanliness & Comfort

Very clean

Activity Reviews

Hurghada

Hurghada

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Driver was friendly but the trip from Luxor to Hurgada felt very unsafe.

Hurghada

Hurghada

We booked a room with a single king bed over 6 months in advance and were told on site they only had a room with two single beds available. The drive there was also a little scary even though the driver was friendly and timely.

Quality of Experience

Driver quality and booking the room type requested.

Food

Guides, Drivers and Staff

Transport

Quality of driving skill.

West Bank of Luxor (Valley of the Kings, Queens - Hatshepsut Temple - Colossi of Memnon)

Luxor

We thought there would be a little more time to walk the full fally of the kings, but it didn't feel overly rushed. See main comment and Luxor comment for more details.

Quality of Experience

Food

Guides, Drivers and Staff

Ahmed was great. The driver was very nice but not the best at driving (see main comment)

Transport

Quality of driving. Driver was otherwise very nice and timely.

Visit Edfu temple & Luxor temple and Karnak temple

Egypt

Lack of clear communication between the Egypt Promotions company, KimKim, and us about how the potential timing would work due to the locks and time for the boat would have made it much less stressful than it ended up being.

Quality of Experience

Food

The staff on the Dahbiya boat was incredible.

Guides, Drivers and Staff

Transport

Visit Abu Simbel temple and Kom Ombo temple

Aswan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Philae Temple, Unfinished Obelisk & Nubian Village

Aswan

Nubian Village is advertised as a cultural experience but was little more than a shopping trip to a tourist trap. The boat ride was OK, and the guide did give some info about nubians. No time really provided to walk any of the shops that were in the village. He may have been trying to protect us from haggling, not sure.

Quality of Experience

Be more transparent with what will be experienced

Food

Guides, Drivers and Staff

Transport

Visit to Al-Muizz Street & Khan el Khalili bazaar

Cairo

Quality of Experience

Guides, Drivers and Staff

Transport

Over day Fayoum & 4*4

Cairo

We were told by Gehad we would have a dune buggy but they only had a 4*4. However, that guide did a great job.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Grand Egyptian Museum tour

Cairo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pyramids, Sphinx, Sakkara & Memphis

Cairo

Mohammed and Rafat were incredible

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Al Tannoura Egyptian Dance Heritage Show at Wekalet El Ghouri

Cairo

Driver was 45 minutes late and almost made us miss the show. He also seemed to drive like he was drunk or lost. Driving very slow on the far right of the highway, missed turns several times. Even the guide didn't like the driver.

Quality of Experience

Advise guides to be slightly less focused on going to stores that were not asked to go to. If the client wants to just go back to the hotel or go get food, just accept it and go.

Guides, Drivers and Staff

Have drivers that will be close to on time (within 5 minutes of planned time)

Transport

Be on time and have better quality drivers

Arrival Cairo

Cairo

Great pick up experience, but felt rushed. Advised we would see our point of contact at 10 Am but he never showed up or answered on Whatsapp. (See main comment)

Quality of Experience

10 am follow up for trip details was a no show

Guides, Drivers and Staff

Make things feel less rushed. Follow through with timing and what is said will happen.

Transport

Great arrival transport vehicle.

We had a memorable and exciting trip overall. Our guide, Hasan, was exceptionally knowledgeable; his deep dive into the history and facts of the monuments and Pharaohs truly brought the experience to life. While the cruise was enjoyable, we found the food options to be quite repetitive and limited, especially for those who don't eat beef. However, the hot air balloon ride was a major highlight that the kids absolutely loved. It was a wonderful educational journey for the whole family.

Hotel Reviews

Baron Hotel Cairo

Cairo

Beautiful hotel with great views. Breakfast options were amazing and the service of the hotel staff was good.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nile Paradise

Cairo

Overall nice cruise with comfortable rooms and amenitites. Food options were very limited and repetitive for no nbeef eating. Wifi was very unsable. There were very few entertainment options on board.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Coptic Cairo - Salah El Deen Citadel - Mohamed Ali Mosque

Cairo

Citadel and the Coptic Cairo visit was good.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Alexandria

Cairo

The drive was comfortable, but the locations we visited were underwhelming. The museum was good but the trip to library was time wasted.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Grand Egyptian Museum tour

Cairo

We had limited time but really enjoyed looking at the artifacts collected by archeologists

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour to visit Pyramids and Sphinx

Cairo

Pyramids view was amazing, would have been great if we could visit the Sphynx close by instead of just walking down the path.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Abu Simbel Tour

Aswan

Amazing architecture and beautiful location

Quality of Experience

Guides, Drivers and Staff

Transport

Aswan

Aswan

Beautiful temples and locations. Boat ride to the Philae temple was very beautiful

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Edfou temple and Kom Ombo temple

Edfu

Temple and the architecture was beautiful. but it was very crowded

Quality of Experience

Food

Guides, Drivers and Staff

Transport

West Bank of Luxor (Valley of the Kings , Hatshepsut Temple - Colossi of Memnon) Sailing to Edfu

Egypt

View of the valley of kings from the hot air balloon was amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Attend Sound and Light Show at Karnak Temple

Egypt

Beautiful light show

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visit Karnak Temple and Luxor temple

Egypt

Our first experience with the ancient Egyptian monument and we were awestruck with the magnitude and the architecture skills. Light show was amazing

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a wonderful experience in Egypt at all planned locations. Our airport representatives and driver in Cairo were welcoming and helped us smoothly through passport checks and to our hotel. The hotel staff were also kind and accommodating. Our Cairo guide, Mohamed, was very knowledgeable and shared valuable insights into Egypt’s sites, culture, and history.
In Aswan and Luxor, the staff were equally helpful. Zane and Michael welcomed us warmly, and Michael was our favorite guide for keeping our children engaged and being especially attentive to their needs.

Overall, we absolutely loved our trip and are grateful to everyone who helped make it happen. We hope to return in the future and would be thrilled to have Michael as our guide again.

We had a very poor experience with KimKim and with our specialist Nader. There was absolutely no communication to us of any details or coordination of the trip. After we had already arrived in Egypt, he informed us that he wouldn't even be with us and was sending someone else. There was also no communication to the actual in person guides with us - they were just as confused as we were. It was very stressful and frustrating as we literally paid tens of thousands of dollars to this company to exactly avoid having to do the planning and logistics ourselves. It was obvious that no coordination or care had been taken and the job we paid for was not done at all. Even our guides were shocked and saying this was all wrong and not normal. On the very first night, hotel rooms were not properly booked and our guests had to move rooms. The incorrect beds were given and our guests had to get roll away beds. It was a mess and horrible way to arrive after days of long travel. Our entire itinerary was requested to be changed last minute by Nader. We still don't know the real reason behind why. I said no multiple times to the changes but he kept pushing for it so we eventually agreed. Throughout the trip, Nader was unresponsive many times...again leaving out vital details and not there when major issues were occurring for us in country. The entire trip focus was spiritual experiences at temples which we paid great money for. And no special access was coordinated for us in any temple, when that was clearly communicated and plenty of money given for this. Some of the days, our whole group went without barely any food and were hungry and exhausted. One day, the only food all day was 2 box lunches- with barely any food inside them. Again, this is not at all what we paid for. After the whole trip with a specific guide, we were given a different guide on very last day. There was also a security guard and police randomly added only on the last day - then we were expected to pay money to all these additional people. We were never asked nor informed beforehand for any of this. And overall, one of the worst parts was the crazy amount of money being asked from us in tips. We were asked to not only tip our driver and guide (which is understandable), but also asked for large tips for the boat staff, for the random guides given that we never asked for, for the security (who then even yelled at us for more money). It left a horrible experience for the whole group. If there actually is a set tip amount expected, then at the very least this should have been told to our group so that we could properly prepare. Everyone spent hundreds more than they had prepared for which not only reflects poorly on your company but also on me as the trip coordinator.

We will never be using Kimkim again.