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Footprint Travel

With over 15 years of establishment, Footprint Travel has worked with many international travel partners to bring hundreds of thousands of travelers to Vietnam, Laos, and Cambodia.

As a specialist in active holidays, we offer tours ranging from trekking over cycling to educational tours while dedicating our work to responsible travel. Our concept is to go local, collect once-in-a-lifetime experience and offer personal services that bring true values to our clients as well as partners we are working with.

Footprint Travel is part of the following groups: Cambodia Travel Agents, Laos Travel Agents, Thailand Travel Agents

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Recent Trip Reviews for Footprint Travel

13 fabulous days in Vietnam
Vietnam | Mar 11 - Mar 23, 2024

P
Pamela W.
Leander, TX | Reviewed on Mar 29, 2024
Our 13 day experience starting in Ho Chi Minh City (Saigon), followed by a day trip to the Mekong Delta and Ben Tre, then on to Hoi An with an add on cruise to Ha Long Bay, and finally Hanoi was nothing short of amazing!!! The accommodations were all very upscale with friendly staff and great buffet breakfasts! Every tour was well planned and informative! All of the tour guides spoke excellent English and went out of their way to make our experiences meaningful and special! The drivers... Read more

Our 13 day experience starting in Ho Chi Minh City (Saigon), followed by a day trip to the Mekong Delta and Ben Tre, then on to Hoi An with an add on cruise to Ha Long Bay, and finally Hanoi was nothing short of amazing!!! The accommodations were all very upscale with friendly staff and great buffet breakfasts! Every tour was well planned and informative! All of the tour guides spoke excellent English and went out of their way to make our experiences meaningful and special! The drivers did not usually speak much if any English, but were well versed in how to navigate all types of traffic without any mishaps. Our contact at Kim Kim and the tour guides kept in constant contact with us so that we always knew the daily schedule. We had enough "free time" in each of the areas to explore the sights and sounds on our own. We can't say enough positive things about the entire adventure!! My youngest son and I will forever be grateful for this trip of a lifetime!!!

Hotel Reviews
Au Lac Charner Hotel

Great location in Saigon. Well appointed with friendly staff and great buffet breakfast.

Authenticity & Character
Beautiful lobby setting.
Location
Very close to many cultural sights.
Staff
Everyone was most helpful.
Cleanliness & Comfort
Room and bathroom were spotless.
La Siesta Hoi An Resort & Spa
Quảng Nam

This resort was so outstanding that we did not want to leave!!

Authenticity & Character
There were multiple wings at this resort and each had its own unique vibe. The lobby was very beautiful and welcoming.
Location
The location made walking to various areas very feasible.
Staff
Wow! Every person at this resort was super friendly and we felt pampered every day.
Cleanliness & Comfort
The entire resort was super clean with lush surroundings.
La Sinfonía Majesty Hotel and Spa

Our stay here was lovely. Its location made walking to see local sights quite easy.

Authenticity & Character
The lobby, dining room and our private room were nicely appointed.
Location
We were able to walk to nearby sights with ease.
Staff
Every person on the staff was very attentive to our needs.
Cleanliness & Comfort
Our room and bathroom were spotless.
Dragon Legend Cruise
Hon Gai

The cruise was awesome even though we did not have any sunny days aboard.

Authenticity & Character
The cruise ship was appointed apropos to its name.
Location
We travelled aboard the Dragon legend to quite beautiful locations.
Staff
Everyone waited on the people on board with 5 star service.
Cleanliness & Comfort
As might be expected, the rooms showed some wear and tear from the constant dampness. However, the beds were comfortable and the bathroom was nicely appointed.
Activity Reviews
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Ai Van (Vivian), our guide, made the whole day fabulous!! She provides a wealth of background knowledge that allows you to be fully engaged in the history.
Transport
HCM City - Cai Be - Can Tho
HCM City - Cai Be - Can Tho
Can Tho
Quality of Experience
Food
Guides, Drivers and Staff
Once again, Ai Van (Vivian), our guide, made this long day trip super enlightening and enjoyable!
Transport
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
We were able to taste many types of Vietnamese local foods with our private guide.
Transport
Hanoi street food on Vespa
Hanoi street food on Vespa
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Riding on the back of a Vespa at night to see the sights/sounds and taste many types of Vietnamese local foods with a local guide was super fun.
Transport
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Hanoi - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam
Quality of Experience
Food
Every meal was super delicious.
Guides, Drivers and Staff
The tour guide for our trip was delightful and informative.
Transport
Further explore the Bay / On Dragon Legend Cruise
Further explore the Bay / On Dragon Legend Cruise
Ha Long Bay
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Our tour guide was very informative and made sure we were safe every step of the way. Our private lunch was awesome.
Transport
Half Day Red River Delta Countryside Discovery (Morning or Afternoon session) on Jeep Car
Half Day Red River Delta Countryside Discovery (Morning or Afternoon session) on Jeep Car
Hanoi
Quality of Experience
Food
Guides, Drivers and Staff
Our informative guide made this unusual trip in a Russian Army jeep an awesome experience.
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Apr 17, 2024

Hi Pamela,

Thanks a lot for yout kind words, I'm happy that you and Andrew enjoyed the trip with us! I will definitely share your feedback to our team, especially Vivian so that they know you appreciate their effort!

Look forward to welcoming you again soon!

Best wishes,
Minh

Amazing experience. Highly recommended!
Vietnam | Feb 29 - Mar 9, 2024

M
Marcelo G.
Newark, NJ | Reviewed on Mar 10, 2024
Trip was absolutely amazing! Perfect coordination with the guides, hotels, driver!
Our tour guides Quang, Sunny (in Ha Long Bay) and Mr. Hai our driver, GREAT people, and very good at what they do!
Hotels were perfect!
Read more

Trip was absolutely amazing! Perfect coordination with the guides, hotels, driver!
Our tour guides Quang, Sunny (in Ha Long Bay) and Mr. Hai our driver, GREAT people, and very good at what they do!
Hotels were perfect!

Hotel Reviews
GM Premium Hotel Hanoi

Great service. Spotless! Excellent food!

Authenticity & Character
Location
Staff
Great staff members!!
Cleanliness & Comfort
Pu Luong Valley Home
Thanh Hoa

Very relaxing place! Great services! Amazing view!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
An's Eco Garden Resort

Beautiful and very relaxing place. Great service. Delicious food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Renea Cruise

I would love to back to this place, in the same boat, same room ;) and with the same tour guide (Sunny) Amazing experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

Very interesting, different, beautiful! We loved the show!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Mar 15, 2024

Hi Marcelo,

I am thrilled to hear that your trip was absolutely amazing! It means so much to us that you had such a positive experience.

Thank you for mentioning the perfect coordination - that's exactly what we strive for to ensure a smooth and enjoyable trip. We'll be sure to pass on your kind words to our team, especially your fantastic guides Quang, Sunny, and Mr. Hai. It sounds like they really went above and beyond to make your tour unforgettable.

Thank you again for choosing us. We hope to welcome you back again soon!

Best wishes
Minh.

All guides were amazing.
Vietnam | Feb 17 - Feb 29, 2024

Jeffrey
Jeffrey K.
Clayton, MO | Reviewed on Mar 02, 2024

All guides were amazing. Zoom (Daniel ) Ken amd Liam were all above and beyond expectations. Suggestes itinerary was busy but allowed us to.see a whole lot of the country in 12 days. The one negative was the boat trip Ha Long Bay. The rooms all smell like mildew. We talked with 3 other couples on the.boat who all had the same complaint. Boat staff was nice but not enough to make my rating of the overall boat cruise better

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Mar 15, 2024
Hi Jeffrey, Thanks a lot for leaving your valuable feedback. It is great to know that you had a great time in Vietnam! Our team would be very much motivated reading your kind words.
Regarding the moldy smell on the boat in Ha Long, I am very sorry to hear this. I have spoken with the Dragon Legend Cruise - one of the teams that has worked with us for over 10 years now - and received feedback that you also had similar comments on the feedback form on the boat. They and we are very sorry that...
Read more

Hi Jeffrey,

Thanks a lot for leaving your valuable feedback. It is great to know that you had a great time in Vietnam! Our team would be very much motivated reading your kind words.
Regarding the moldy smell on the boat in Ha Long, I am very sorry to hear this. I have spoken with the Dragon Legend Cruise - one of the teams that has worked with us for over 10 years now - and received feedback that you also had similar comments on the feedback form on the boat. They and we are very sorry that the weather in Ha Long at that time was not very good, with high humidity and drizzle for a long time, leading to the easy occurrence of the unpleasant smell. The boat crew sincerely apologizes and hopes to be able to make it up to you if you or your family come back to use the service! They are finding ways to keep the guests' rooms dry and increase ventilation to avoid all these troubles.
All my best wishes!
Minh

Nice taste of Vietnam
Vietnam | Jan 26 - Feb 2, 2024

David
David R.
Berkeley, CA | Reviewed on Feb 12, 2024
Camellia did a nice job planning and executing our trip. Here are a few comments about the itinerary and overall experience of our time in Vietnam. The eight day trip gave us a great sense of the northern regions of Vietnam. Four destinations in eight days was a bit more ambitious than we might have liked. Since we spent so much time in the van en route to Mai Chau, Ninh Binh, Ha Long Bay, and back to Hanoi, perhaps three destinations rather than four would have been a bit better. The... Read more

Camellia did a nice job planning and executing our trip. Here are a few comments about the itinerary and overall experience of our time in Vietnam.

The eight day trip gave us a great sense of the northern regions of Vietnam. Four destinations in eight days was a bit more ambitious than we might have liked. Since we spent so much time in the van en route to Mai Chau, Ninh Binh, Ha Long Bay, and back to Hanoi, perhaps three destinations rather than four would have been a bit better. The hotels were all nice with pleasant service.

Our guide Hiep was a lot of fun and shared interesting information about the country. Our driver, Mr. Hong, was also very good and helpful. I would say that Hiep tended to be a bit more reactive than proactive in terms of telling us about the culture and history of the country. That said, we enjoyed our time with him.

We found that a couple of the activities didn't quite map to the description. The "food tour" in Hanoi as described didn't happen. We sat down to eat at one location for Bun Cha, then walked around the neighborhood without stopping to taste or learn about different kinds of foods. By the end, we had a chance to have Bahn Mi, but were tired and by that point and just returned to the hotel after coffee (and didn't learn anything about egg coffee, as an example of something that was described in the write up, but never happened). By comparison, a food tour we did through Kim Kim in the Netherlands included about seven different spots to try seven different dishes and learn about them. Also, the bike rides were more challenging than expected so Carla didn't have a good experience. I have more experience cycling so they were fun for me.

The food was all good and we particularly enjoyed the opportunity to make spring rolls in a home in Hanoi. We appreciate Camellia's and Hiep's efforts to explain Carla's food allergies at all of the meals to keep her safe.

Overall, we enjoyed our time in Vietnam and are grateful for the different experiences that were organized for us.

Local specialist: Camellia Nguyen

Mr Minh and his team provided superior servic...
Vietnam | Jan 20 - Feb 3, 2024

Y
Yan G.
Kew Gardens, NY | Reviewed on Feb 04, 2024
Mr Minh and his team provided superior service from the planning stage through the trip support. He was knowledgeable, responsive and caring. My friend had a birthday during the trip and Minh not only helped with the restaurant booking for a special dinner but also arranged for a special birthday cake from him and the team. Very much appreciate the experience and will recommend to others. Read more

Mr Minh and his team provided superior service from the planning stage through the trip support. He was knowledgeable, responsive and caring. My friend had a birthday during the trip and Minh not only helped with the restaurant booking for a special dinner but also arranged for a special birthday cake from him and the team. Very much appreciate the experience and will recommend to others.

Hotel Reviews
Anatole Hotel Hanoi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Can Tho Ecolodge
Can Tho

The ceiling fan was not working in the room

Authenticity & Character
Location
Remote and away from anything other than the river
Staff
Cleanliness & Comfort
Le Clos Du Fil Hotel
Ninh Binh

Taking off a star because the restaurant wasn’t staffed for dinner and had very limited choices.

Dragon Legend Cruise
Hon Gai

Very friendly staff and excellent food. Too bad the ship common areas are equipped to deal with the cold temps we had during the trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoian Central Boutique Hotel & Spa

Excellent and responsive service

Authenticity & Character
Location
Despite the name, the hotel isn’t very centrally located, but within walking distance from the center.
Staff
Excellent service!
Cleanliness & Comfort
Harmony Saigon
Ho Chi Minh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pavilion d'Orient
Siem Reap
Authenticity & Character
Location
Not centrally located but serene and relaxing - a true oasis.
Staff
Cleanliness & Comfort
Activity Reviews
Street food tour on Vespa in the evening (Private)
Street food tour on Vespa in the evening (Private)
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
The leader (Hero?) was amazing. The rest were ok - friendly.
Transport
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An Fishing Village - Ancient Town Walking with Street Food Tasting
Hoi An
Guides, Drivers and Staff
Our guide in Hoi An (Mr. Nhat) was very good
A half day exploring the historic Ho Chi Minh city
A half day exploring the historic Ho Chi Minh city
Ho Chi Minh City
Quality of Experience
Guides, Drivers and Staff
Our guide (Ms. Vivian) was very nice. We had a great time with her!
Transport
Ninh Binh - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Ninh Binh - Ha Long Bay - Bai Tu Long Bay with Dragon Legend Cruise
Vietnam
Local specialist: Minh Nguyen

My local specialist, Minh, is very patient in...
Vietnam | Jan 21 - Feb 1, 2024

S
S K.
Newark, NJ | Reviewed on Feb 04, 2024
My local specialist, Minh, is very patient in organizing the trip according to my needs. She provided the valuable guidance in picking hotels. All the hotels are centrally located. Thuy Vu was the local coordinator who was always checking and updating on local drivers/ guides. Local guides assigned in all towns ( Lee in Hoi An, Benny in HCM city and Borey in Cambodia) are amazing. Customer service is unparalleled. Assigned drivers are extremely professional and always on time. Read more

My local specialist, Minh, is very patient in organizing the trip according to my needs. She provided the valuable guidance in picking hotels. All the hotels are centrally located. Thuy Vu was the local coordinator who was always checking and updating on local drivers/ guides. Local guides assigned in all towns ( Lee in Hoi An, Benny in HCM city and Borey in Cambodia) are amazing. Customer service is unparalleled. Assigned drivers are extremely professional and always on time.

Hotel Reviews
Tirant Hotel
Hoan Kiem, Hanoi

Centrally located, clean, excellent customer service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hoian Central Boutique Hotel & Spa
Authenticity & Character
Location
Execellent location. Walkable to ancient town.
Staff
Front desk staff is extremely professional and helpful
Cleanliness & Comfort
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 29, 2024

Hi Satya,

Thank you so much for sharing your feedback, I'm excited to know that you have been enjoying Vietnam with us. I would defnitely share you kind words to my team so that they know you appreciate our efforts - so much a motivation! I look forward to welcoming you and your family again anytime soon!

Best wishes,
Minh

Perfect first family trip! ❤️🇻🇳
Vietnam | Oct 21 - Nov 6, 2023

S
serlina w.
Australia | Reviewed on Jan 27, 2024
We travelled to Vietnam as a family of four that included our 4 and 2 year old daughters. The whole process was so well thought out by our travel agent, Minh. He was an absolute pleasure to deal with and nothing was too much trouble. Communication was smooth and available for the duration of our entire trip on WhatsApp. A few hiccups along the way that was dealt with smoothly and efficiently. Minh checked in from time to time during our trip in Vietnam and that was greatly appreciated -... Read more

We travelled to Vietnam as a family of four that included our 4 and 2 year old daughters. The whole process was so well thought out by our travel agent, Minh. He was an absolute pleasure to deal with and nothing was too much trouble. Communication was smooth and available for the duration of our entire trip on WhatsApp.

A few hiccups along the way that was dealt with smoothly and efficiently. Minh checked in from time to time during our trip in Vietnam and that was greatly appreciated - especially knowing it was our first time travelling abroad with young children. The activities were well thought out and very manageable for everyone.

The guides we had were wonderful, Bobby in Hanoi were great with our children. So much so that they were sad when we had to move on to a different city and wanted him to come with us! All the guides we had were so patient, knowledgeable and localised. We had Ben for one day in HCM and really enjoyed his food recommendations including a visit to the Maison chocolate shop that wasn’t on the itinerary!

Special mention for Mr Hai who took us down the Mekong Delta. He felt more like an enthusiastic uncle than a tour guide and very generously shared his own experience of growing up in the area. We really enjoyed our time with him and his patience with our girls.

I would recommend working with Minh and his agency with no hesitation. Thank you so much for making our trip so memorable. Your professionalism, patience and kindness is much appreciated.

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 04, 2024

Thank you for the wonderful feedback, Serlina. I wish I could have taken my family on a "date" with your lovely family. I think you were really brave to bring the little kids to Vietnam for a vacation, and it's fantastic to know that the whole family had a memorable trip with all the experiences here with us. I will definitely share this with my team so they also know how much Serlina's family appreciates their efforts and enthusiasm! Once again, thank you very much and I hope to welcome your family to Vietnam as soon as possible.

All my best,
Minh

2024 Try Not to Forget to Remember Vietnam Ad...
Vietnam | Jan 11 - Jan 22, 2024

Joe
Joe S.
Austin, TX | Reviewed on Jan 24, 2024
2024 Try Not to Forget to Remember Vietnam Adventure Read more

2024 Try Not to Forget to Remember Vietnam Adventure

Hotel Reviews
Peridot Grand Luxury Boutique Hotel
Hanoi

A luxury hotel right in the middle of the Old Quarter Hanoi. The food, service and amenities (pool, bar) were first rate. The rooms were quiet and dark with mini-fridge, two bathrooms, and comfortable bed.

Authenticity & Character
Modern hotel with all the bells and whistles.
Location
Perfect for assessing the Old Quarter and several major tourist sites.
Staff
Always friendlly and willing to help you. Good English skills.
Cleanliness & Comfort
Daily room service and comfortable furniture.
Stellar of the Seas
quảng ninh

We were looking forward to our trip to Ha Long bay but were disappointed in the number of ships in our area and the boat staff trying to squeeze us for more money. The cocktails were weak and overpriced and the wine likewise. I asked for a cafe latte for breakfast and was told that would be an additional cost. Tried going to the upper deck for the sunset and cocktails but their was blaring thumbing techno music that totally ruined the experience. I complained to the bartender/DJ but nothing was done. Left after 15 minutes. Our second floor room with balcony was nice and quiet respite from the rest of the boat. We went kayaking and swimming off the back of the boat. We would have done better with a smaller boat and more sedate, refined feel to it. We were fed like hogs but I didn't go to Ha Long bay to just eat all the time. Seeking a beautiful, quiet and reflecting natural experience not a techno music festival.

Authenticity & Character
A large, loud boat in what should be a quiet, peaceful and relaxing setting is not what we were expecting. We whould have specified a smaller more intimate boat even if it cost more money.
Location
The big boats like the Stellar have to stay in designated deep water areas surrounding by dozens of other similar boats. For us it was not a special experience in a national park.
Staff
Merlin our waiter was quite helpful and personal. Other staff was always trying to get a few more dongs out of us.
Cleanliness & Comfort
Our room with balcony was nice.
Almanity Hoi An Wellness Resort
Hoi An

One of our favorite hotels on the trip. Staff very welcoming and helpful. Our room was nice and quiet with a room overlooking the beautiful pool which we swam in every day. The bed was comfortable and the room had a minibar with sink and coffee maker. The breakfast buffet was great and the staff even brought out a small birthday cake for me accompanied by a Happy Birthday chorus one morning! the hotel had bikes to use and we rode to the beach one morning. Good location to the historic area also with just a few blocks to walk. We had one hour of free massage available per day but we only used it once.

Authenticity & Character
Quiet setting considering there was ongoing construction right next door.
Location
Short walk to the historic area and a short bike ride to the beach.
Staff
Pregnant young waitress in restaurant with 5-year old son was exceptionally nice.
Cleanliness & Comfort
Loved the pool!
The Myst Dong Khoi
Ho Chi Minh City

Also one of our favorite hotels of the trip. Beautiful wood furniture in the room with a balcony from which we could see the Saigon river. The rooftop pool and bar were very cool and we went swimming every afternoon. Good location for shopping and helpful staff.

Authenticity & Character
Loved all the hand-carved wooden furniture and rooftop bar and pool.
Location
Within walking distance of major shopping areas and best restaurants.
Staff
Very helpful with service and drinks on the rooftop.
Cleanliness & Comfort
The room and pool area.
Pu Luong Retreat
Thanh Hoa

This was our least favorite hotel of our trip. We were expecting a quiet rural setting i.e. "Retreat", but what we got was a frustrating and aggravating room (306) located at the perimeter of the resort next door to a loud noisy bar/restaurant playing thumping techno music all Saturday night and even Sunday morning! Also our balcony view included a new resort down the hill with bright Christmas lights shining in our room all night. Our room was furthest from the restaurant and bar and the wet, poorly lit sidewalk and bridges presented a challenge for this 70-year old couple. The rain made the up and down sidewalks quite slippery and we worried about falling. Our room was also close to the main road and we could hear trucks and traffic all day and night. The restaurant asked that you give them one hour notice for grilled fish or chicken which seemed unreasonable. We went to a next door restaurant the second night and had a delicious meal at half the price. Dac San Pu Luong. We could hear the frogs croaking and the insects singing minus the techno music. When we went on a hike with Peter we passed a very nice hotel (Homestay Anh Bong) off the main road with a nice pool and restaurant that looked far better.

Authenticity & Character
Nice pool and rooms with lush grounds but the noise was a deal breaker.
Location
Our room (306) was at the perimeter of the resort and there was a bar/restaurant playing loud thumping techno music all Saturday night and Sunday morning. We were also next to the road with out traffic noise. Bright Christmas lights from a resort down the hill shined into our room all night.
Staff
I complained about the noise but there was nothing they could do.
Cleanliness & Comfort
Rooms were otherwise comfortable. No mini-refrigerators.
Activity Reviews
Transfer to Pu Luong Nature Reserve & Hike
Transfer to Pu Luong Nature Reserve & Hike
Vietnam

Long drive to Pu Luong Reserve (>4 hours) but interesting stops along the way. Peter was very helpful showing us around the Pom Coong village. Big lunch there. Enjoyed watching the native weavers at work and bought a couple of weavings. Walked around the rice fields and saw the village folks going about their business.

Quality of Experience
Out of the busy city and into the countryside! Interesting people, food, textiles, and villages.
Food
Great food for lunch!
Guides, Drivers and Staff
Peter excellent showing us around, answering our questions and creating experiences.
Transport
Always had water in the car.
Hidden trails of Pu Luong (Don village)
Hidden trails of Pu Luong (Don village)
Pu Luong Nature Reserve

Mildly challenging hike on mostly developed roads seeing mountains, rural areas and villages. Some good overlooks. Saw a snake that was both venomous and poisonous. Visited with an elderly woman weaving and bought a couple of weavings. Ate big lunch at a villager's home. Peter was quite helpful and patient with us old folks.

Quality of Experience
Nice to get out and stretch our legs and see the countryside.
Food
Fresh, delicious, local food
Guides, Drivers and Staff
Peter was an excellent guide providing information, creating experiences, and taking photos.
Transport
Pu Luong Natural Reserve - Hanoi
Pu Luong Natural Reserve - Hanoi
Pu Luong Nature Reserve

more scenic drive back to Hanoi than on the way to Pu Luong. Stopped at an elementary school and were swarmed by 5th graders eager to try out their English. Stopped and saw some water mills. Stopped for coffee and pho for lunch.

Quality of Experience
It may have been a prearranged setup but having the school children run out of the school and embrace us was a pretty cool experience.
Food
more pho but also tried a boiled duck egg.
Guides, Drivers and Staff
Peter finds and creates amazing experiences.
Transport
Ha Long Bay - Lan Ha Bay (Stellar of the Seas)
Ha Long Bay - Lan Ha Bay (Stellar of the Seas)
Vietnam

We were really looking forward to our visit to Ha Long Bay but were disappointed in the number of large boats in our area, the overpriced, weak cocktails and drinks, and the loud techno music blaring on the rooftop bar when were hoping to have a peaceful sunset experience. The food was plentiful and tasty and the service first rate. Our room was quite nice with a balcony after we paid for an upgrade. We went kayaking but the crew staff made us take off our water shoes so we couldn't get out on barnacled shore to swim. We were able to swim from the boat in the bay and we made the crew staff nervous swimming too far from the boat. We did use the boat pool to relax in after our bay swim. I think we may have misled Minh when we mentioned swimming as a priority in our trip to Ha Long Bay. She probably thought we meant an onboard swimming pool when we meant open water swimming. A smaller cruise boat without a pool would have provided a more intimate experience and perhaps get us away from all the crowds of large boats. I was irritated when I asked for a cafe latte for breakfast and was told it would cost extra. The row boat trip to the caves were interesting.

Quality of Experience
We like the kayaking, open water and pool swimming, and the boat trip to the caves. We hated the expensive weak cocktails and the loud techno music on the rooftop.
Food
too much delicious food! Couldn't believe they asked me to pay extra for a cafe latte' for breakfast!
Guides, Drivers and Staff
Our personal waiter Merlin was quite pleasant and helpful.
Transport
On time, water in the car. We stopped at a pearl factory/tourist trap that was interesting. We bought a couple of earrings that my wife loves.
Lan Ha - Tuan Chau Harbour (Stellar of the Seas Cruise) - Return to the airport
Lan Ha - Tuan Chau Harbour (Stellar of the Seas Cruise) - Return to the airport
Vietnam

Enjoyed the rowboat visit to the caves in the morning.

Quality of Experience
Food
wanted extra money for a cafe latte' for breakfast.
Guides, Drivers and Staff
picked us up on time and got us to the airport ahead of schedule.
Transport
Tra Que vegetable village - Hoian walking tour half day
Tra Que vegetable village - Hoian walking tour half day
Hoi An

We skipped the vegetable village and only did the Hoian walking tour. It was okay but our guide was not very inspiring and we had tired of looking at pagodas and old shrines. Probably more about us than her. She took us to a few of her favorite shops..a tailor, lantern maker, and clothing. No real deals to be made. We had a coffee together and she took a photo of us on the bridge. We had another big lunch which was excellent. Spent the rest of the afternoon shopping and went home for a late afternoon swim at the hotel.

Quality of Experience
helpful guide and tour.
Food
good but nothing special
Guides, Drivers and Staff
Transport
Ho Chi Minh city - Vespa tour after dark
Ho Chi Minh city - Vespa tour after dark
Ho Chi Minh City

Loved this activity! Our drivers and guides Vic and Kim (?) spoke English quite well and seemed to enjoy showing us all the different foods and places. Fun diving into all the motorcycle traffic on the back of a Vespa and flowing along.

Quality of Experience
Interacting with the cooks and guides at the different food stops.
Food
small food stalls
Guides, Drivers and Staff
Very enthusiastic about their city, food, and people.
Transport
Zipping along in the sea of motorcycles.
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We first met Peter our guide and he was amazing. We visited a small village outside Hanoi and met Dr. Du a retired orthopedic surgeon at his home. We talked for quite a while using Peter as our interpreter. My wife and I are both physicians and found him interesting. He had been a physician in the North Vietnamese Army during the American War and had been shot in the head by an American soldier. It left him unable to perform as an orthopedic surgeon but he continued to work as a physician and teacher in Vietnam after the war. He had no animosity toward Americans and was happy we had come to visit Vietnam. We took a walking tour of his village (it was lightly raining and not good for bicycle riding. We enjoyed visiting the marketplace and temple but were less interesting in seeing some of the homes of famous leaders and soldiers. We helped prepare pork spring rolls with his wife and daughter and ate Bun cha for lunch. That was a fun and hands on experience. We also did a few shots of rice wine. :) In the afternoon we toured the Literature Temple and Tran Quoc pagoda with Peter. That was interesting and beautiful. We saw the John McCain memorial at a nearby lake. Peter stopped at a shop where disabled folks made and sold weavings and other products. We bought a few souvenirs and drank egg coffee for the first time. Saw a water puppet show at the end of the day that was entertaining. it was a great day that exhausted us with all the walking (we were still jet lagged ) but we could have skipped all the historical sights in the outlying village.

Quality of Experience
Peter.
Food
the lunch cooked at Dr. Du's house was delicious!
Guides, Drivers and Staff
Peter was great at explaining all the sights, providing real experiences, and a great photographer also!
Transport
Hip (? spelling) was quite good, timely, and provided daily water.
Cu Chi tunnels - HCMC highlights
Cu Chi tunnels - HCMC highlights
Ho Chi Minh City

Our guide Mr. Nam spoke very good English and provided good historical information as we toured the tunnels, Liberation Palace, and the War Remnants Museum. Seeing the elaborate tunnels and traps the Viet Cong had built during the American War showed how resilient and innovative the Vietnamese fighters were and brought home the stark harshness and cruelty of war. Touring the War Remnants Museum showing horrifying photos of massacred and mutilated VC soldiers , women and children, all reportedly at the hands of American soldiers and bombs, made me feel shameful as an American. Definitely a one sided view of the war but there was enough cruelty to go around for both sides. Visiting the Liberation Palace refreshed my memory of the end of the South Vietnam regime.

Quality of Experience
The Cu Chi tunnels, Liberation Palace, and War Remnants Museum is a must see for those who seek a deeper understanding of the Vietnam/American War. We skipped the big church and Post Office.
Food
Great lunch at a Ho Chi Minh restaurant.
Guides, Drivers and Staff
Mr. Nam was great as was the driver.
Transport
Reliable with cold water available.
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 04, 2024
Hi Joe, I want to express my sincere gratitude for your detailed feedback on the daily activities and all the hotels. It has provided me with a lot to consider in revising my list and creating a much more interesting itinerary for future travelers. Your comments about the Stellar of the Seas Cruise and Pu Luong Retreat are highly valued. It is essential for me and my team to incorporate them into the itinerary only where suitable and for those with corresponding interests. I want to share... Read more

Hi Joe,

I want to express my sincere gratitude for your detailed feedback on the daily activities and all the hotels. It has provided me with a lot to consider in revising my list and creating a much more interesting itinerary for future travelers.

Your comments about the Stellar of the Seas Cruise and Pu Luong Retreat are highly valued. It is essential for me and my team to incorporate them into the itinerary only where suitable and for those with corresponding interests.

I want to share something with you that I should have mentioned earlier to avoid the unpleasant experiences. It concerns the cruise: I remember you mentioned that you wanted to swim in the Bay. Unfortunately, the only area where swimming is allowed is Lan Ha Bay, which is also the route of the Stellar of the Seas. There is another place called Titov Island, but it tends to be very crowded. Additionally, the crew members on Stellar of the Seas should have informed you about the area where you could swim instead of asking you to remove your water shoes. Most cruises on this Lan Ha Bay route are new and quite large, and some even offer a swimming pool on board, but that wasn't the reason I chose this one. I simply discovered that this vessel had received a lot of positive feedback from our previous travelers, and I thought it would be suitable for you as well. I apologize for not mentioning the specific area where you could swim, and I will definitely share your feedback with the cruise so that they can improve their service immediately.

Regarding Pu Luong Retreat, I will also consider using this place in the near future. Pu Luong is indeed a tranquil area, but with a new wave of travelers coming to this place, rapid developments could sometimes lead to unsustainability. We are working hard to educate the local people and looking for places far from the crowds to introduce people to the real aspects of Pu Luong, as it is truly worth visiting. Your feedback is extremely valuable to us in our efforts to do better things for the Pu Luong community and tourism. Thank you so much!

Thank you for choosing us for your Vietnam holiday. It was a pleasure to have you and June as our guests! I trust that we will provide you with even better experiences if you ever come back here!

Best wishes,
Minh

Minh was great in helping us plan out trip! ...
Vietnam | Dec 27 - Jan 17, 2024

Susan & Bob
Susan & Bob M.
Roanoke, VA | Reviewed on Jan 23, 2024
Minh was great in helping us plan out trip! All activities were superb and most lodgings. We love KimKim and highly recommend! Read more

Minh was great in helping us plan out trip!

All activities were superb and most lodgings. We love KimKim and highly recommend!

Hotel Reviews
Avana Retreat
Hoa Binh
Authenticity & Character
Worth everything to enjoy this experience!
Location
Loved our villa!
Staff
Staff was totally exceptional!!!
Cleanliness & Comfort
Tam Coc Garden
Hoa Lu District, Ninh Binh Province
Authenticity & Character
Location
Staff
Had issues with their understanding gluten free.
Cleanliness & Comfort
The L’Amour Junk

Great experience!!

Authenticity & Character
Location
Staff
Staff, everyone was superb and exceeded our expectations!!!
Cleanliness & Comfort
La Siesta Hoi An Resort & Spa
Quảng Nam

Over this hotel, wish all lodging were to this standards, most were.

Authenticity & Character
Location
Staff
Exceptional and really great with gluten free!!!!
Cleanliness & Comfort
We had to switch rooms when we arrived but the staff & hotel were totally GREAT!
Can Tho Ecolodge
Can Tho

Issues with restaurant. Gluten free and menu issues with lack of understanding regarding our questions about the food. Language issue primarily.

Authenticity & Character
Location
Staff
Bad experience with massage, rough treatment and got the feeling she did not want to be there doing the massage. Above restaurant issues noted.
Cleanliness & Comfort
Mango Bay Phu Quoc

This hotel was not a good fit at all for us. We request king beds or 2 beds throughout our trip - this was neither. It was not central air, bathroom outside. I have breathing issues and we never assumed this would be an issues. Kimkim could not help us with a different property so we found our own property and transferred the next night. The toll away bed they brought in at a different villa was not suitable for my husbands back. This was a total disappointment. We loved where we transferred to and we’re able to solve our own issue .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Above noted
Activity Reviews
A full day explore the rural life in Hanoi
A full day explore the rural life in Hanoi
Hanoi

This was amazing due to our guide which was different than planned, thank good ness we had a different guide. Only wished we had been able to switch to him for that day on. His name was: Hiep Nguyen +84 98 671 02 34

Quality of Experience
Food
Amazing experience at the lady’s home!!!
Guides, Drivers and Staff
Transport
Hanoi - Hoa Binh: Avana Retreat
Hanoi - Hoa Binh: Avana Retreat
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ninh Binh - Ha Long Bay - Bai Tu Long Bay - Cap La (with L'Amour Junk)
Ninh Binh - Ha Long Bay - Bai Tu Long Bay - Cap La (with L'Amour Junk)
Vietnam

This was truly a one of a kind experience! They exceeded all of our expectations from the food to all activities. I am only filling out this one with pictures to be all inclusive of all activities❤️

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Visit Tra Que Village & Hoi An City Tour
Visit Tra Que Village & Hoi An City Tour
Hoi An
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Can Tho - visit floating market and explore around Can Tho
Can Tho - visit floating market and explore around Can Tho
Can Tho
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Phu Quoc Island Getaway
Phu Quoc Island Getaway
Phu Quoc
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Scuba Diving Day in Phu Quoc
Scuba Diving Day in Phu Quoc
Phu Quoc

This day I did the mud baths while Bob did scuba so both were great experiences!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Feb 29, 2024

Hi Susan,

Thank you so much for all your valuable feedback and amazing photos. I love to see your Facebook everyday, indeed!

I also appreciate your feedback on the unsuitable hotels. I think we will learn a lot from this experience and be more careful in our selection in the future. Thank you for your constructive feedback, and we are glad that we were able to share a small part of the costs with you. I hope to welcome you and your family back to Vietnam soon!

Best pilgrimage back to my homeland!
Vietnam | Dec 26 - Jan 5, 2024

D
Dawn S.
Los Angeles, CA | Reviewed on Jan 15, 2024

What an amazing pilgrimage to my homeland! The excursions were exactly what we wanted. All of our tour guides were so welcoming and knowledgeable. My adult children and I had a wonderful time. They are seriously considering moving there! I couldn’t have asked for a better trip back to where I was born. Thank you so much!

Local specialist: Minh Nguyen
Minh
Minh Nguyen
Local specialist in Vietnam | Replied on Jan 16, 2024

Hi Dawn,

Thank you for your lovely feedback! Your insights are truly appreciated. We're thrilled to hear that you and your family had a wonderful trip coming back to your homeland and were satisfied with the kimkim services. Our team would be delighted to welcome you back in the future, and I'll be here to assist you with pleasure! Thank you for choosing us to plan your Vietnam & Thailand holiday. It was a pleasure to host you and your family!

My best wishes,
Minh.