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  • Sunny

    Sunny Dang

    252 messages · active 5 days ago
  • Nga

    Nga Le

    2279 messages · active 14 hours ago
Reviews for Footprint Travel
4.8
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Footprint Travel

With over 15 years of establishment, Footprint Travel has worked with many international travel partners to bring hundreds of thousands of travelers to Vietnam, Laos, and Cambodia.

As a specialist in active holidays, we offer tours ranging from trekking over cycling to educational tours while dedicating our work to responsible travel. Our concept is to go local, collect once-in-a-lifetime experience and offer personal services that bring true values to our clients as well as partners we are working with.

Featured trips & expertise

Halong Bay
Vietnam Nature and Culture Tour: Hanoi, Hue, Ho Chi Minh City, & More - 17 Days

Explore the cultural and natural highlights of Vietnam on this 17-day trip. Arrive in Hanoi and indulge in a street food walking tour, followed by a day at Pu Luong National Park and dinner with a local host family. Next, explore the beauty of Trang An's caves, followed by an overnight cruise along Halong Bay and Bai Tu Long Bay. Then, trek through Phong Nha National Park and camp overnight before discovering the stunning Tu Lan Cave System. Next is Hue, and another dinner with a local family, as well as a tour of the ancient city. Head to Hoi An for some sightseeing, a free day, and a fishing village tour. The trip concludes in Ho Chi Minh City with a Vespa tour and a day trip to the Mekong Delta.

Golden-sailed junk boats in Hạ Long Bay
Honeymoon in Northern Vietnam: From Hanoi to Hoi An - 10 Days

Tied the knot and want a customized trip to celebrate your love? Try honeymooning in Vietnam. This 10-day tour combines culture, relaxation, beautiful landscapes, and a touch of adventure: the perfect combination for an unforgettable honeymoon. Starting in Hanoi you'll spend two luxurious nights in the esteemed Topas Ecolodge amid some of the region's most remote hill tribe communities, overnight in a private cabin on Hạ Long Bay, and end your stay in postcard-perfect Hoi An.

Long Bien Bridge in Hanoi
Active Trip Through Vietnam - 12 Days

Travel from the mountains of the north through the history of Vietnam down to the southern river delta on this twelve-day itinerary. You'll start off with two days of cycling through northern Vietnam's nature reserves, then cruise through the dramatic karst scenery of Ha Long Bay. Explore the historic sites and modern city life in Hue and Hoi An before making your way south down the Mekong Delta, ending your trip in the busy streets of Ho Chi Minh City.

House on stilts
Hidden Beauty of North Vietnam - 6 Days

Head from Hanoi up into northern Vietnam for six days of highland journeys. You'll make your way over mountain roads, past dramatic scenery through villages and markets, then spend two days amid the tranquility of the Ba Ba Lakes before you return to Hanoi.

Pu Luong Natural Reserve
Hiking in Vietnam's Pu Luong Nature Reserve - 5 Days

Escape the city and unplug on this 5-day village-to-village trek through the idyllic countryside of northern Vietnam. Go off the beaten path as you hike through peaceful forests and verdant valleys, and along majestic terraced rice fields. You'll get to know some of the ethnic Thai locals who call this remote region home as they host you on a series of homestays.

Ha Long Bay
Highlights of Vietnam - 9 Days

See all the classic highlights on this nine-day trip to magical Vietnam. Roam around the bustling streets of Hanoi and Ho Chi Minh City, cruise on the azure waters of Ha Long Bay, and hike to villages and terraced rice paddies in the countryside. This tour is ideal for first-time visitors or travelers with limited time who want a well-rounded showcase of Vietnam's history, charm, and natural beauty.

Recent Trip Reviews for Footprint Travel

Highlights of Vietnam - 9 Days · Vietnam - Jul 4 - Jul 13, 2019

Traveler: Michael D. - Local specialist: Nga Le

Our trip to Vietnam exceeded our expectations in every way. Victor put together an itinerary that was perfect for our group. He answered all of our enquiries promptly and was very flexible to suit any request we made.
Our English speaking guides were very friendly and more than willing to share their knowledge of Vietnam, its history and way of life. Our transport was comfortable and always on time.

The highlights of northern Vietnam were the evening street food tour of Hanoi by Vespa,... read more

Our trip to Vietnam exceeded our expectations in every way. Victor put together an itinerary that was perfect for our group. He answered all of our enquiries promptly and was very flexible to suit any request we made.
Our English speaking guides were very friendly and more than willing to share their knowledge of Vietnam, its history and way of life. Our transport was comfortable and always on time.

The highlights of northern Vietnam were the evening street food tour of Hanoi by Vespa, trekking in the Pu Luong Nature Reserve and the overnight Junk on Ha Long Bay.

Our accommodation in Ho Chi Minh City was very central and comfortable . Our day trips to Cu Chi tunnels and the Mekong Delta were interesting and well managed.

We cannot recommend KimKim and Victor highly enough.

Nga Le profile photo
Nga Le, local specialist, responded to this review:

Dear Michael,

It is such a great pleasure for us to receive your inspiring review and the highest rate here. We are glad that you have had a joyful time trip with us and satisfied with our services, from the itinerary planning to the tour guides & the driver quality. We will pass your encouragement through our team. It will make up our day, for sure.

Once again, thank you very much for choosing us as your Travel Advisor. Hopefully, you brought home the best memories of Vietnam & us.

Wish you all the best,
Victor and team.

Saigon to Dalat · Vietnam - Mar 30 - Apr 9, 2019

Traveler: Ira Z. - Local specialist: Nga Le

We booked 2 trips with Victor. The first was a 3 day trip to Cat Tien and then transport on to Dalat. The driver was great, the car very comfortable. We did choose to upgrade our accommodations at Cat Tien due to the extreme heat and humidity and felt we needed to have air conditioning. He arranged for several events in the park, which went well. Overall, we were pleased with his planning!!

Our other trip was a 10 day tour of North Vietnam beginning in Hanoi, and traveling up along the... read more

We booked 2 trips with Victor. The first was a 3 day trip to Cat Tien and then transport on to Dalat. The driver was great, the car very comfortable. We did choose to upgrade our accommodations at Cat Tien due to the extreme heat and humidity and felt we needed to have air conditioning. He arranged for several events in the park, which went well. Overall, we were pleased with his planning!!

Our other trip was a 10 day tour of North Vietnam beginning in Hanoi, and traveling up along the Chinese border. Both our guide, Doan, and our driver were excellent. Doan’s knowledge was broad, including history, topography and his ability to identify flora, including medicinal uses. Given his experience guiding in the north, he knew lots of people and introduced us to multiple cultures. He also has a great sense of humor and we got to know him and really like him, which made the 10 days very special. We stayed in homestays much of the time, and met very interesting families that opened their homes to us. This trip left us with awe and amazement, at times, given the beauty and vastness of the mountain regions we visited. We can highly recommend this trip, the guide and driver and Victor’s attentiveness to our needs.

Nga Le profile photo
Nga Le, local specialist, responded to this review:

Dear Ira and Jo,

First, on behalf of my team would like to say thank you for your time writing such a detailed and comprehensive feedback. We are very delighted to hear that you appreciated and enjoyed many aspects of your 2 trips with us and that you recommended with 5* rating. Please rest assured that your feedback will be transferred to the whole team, as a great source of motivation for us.
Again, thanks for choosing us as your travel companion. Can't wait to welcome you back in the future.

Cheers,
Victor.

Highlights of Vietnam - 12 Days · Vietnam - Mar 1 - Mar 15, 2019

Traveler: Debra B. - Local specialist: Nga Le

Working with Victor was excellent and he was always super responsive. We were very happy with his services. We probably did too much travelling in the course of our 2 weeks, our fault as we wanted to see a lot. We had little time to plan our trip so more guidance on how much we could realistically see would have been useful. Overall we could have concentrated our trip in North Vietnam and the Central zone, leaving out the Mekong delta. To get to the delta we travelled for 1 day, by car... read more

Working with Victor was excellent and he was always super responsive. We were very happy with his services. We probably did too much travelling in the course of our 2 weeks, our fault as we wanted to see a lot. We had little time to plan our trip so more guidance on how much we could realistically see would have been useful. Overall we could have concentrated our trip in North Vietnam and the Central zone, leaving out the Mekong delta. To get to the delta we travelled for 1 day, by car and plane to basically do a 2.5 hour morning visit the next day to the floating market and leave immediately for HCMC (a 5 hour drive). The market was lovely to see, but I felt guilty travelling by plane for such a short visit. Our time would have been better spent with a few more days at the beach near HoiAn, with day trips to some cultural sights in the mornings. Looking at our trip plan day 12 and 13 were not really done. There was a pick up from the airport, lunch and onto hotel. No time given to visit Can Tho. Next day, boat trip, a visit to a small fruit farm and on the road to HCMC. Our guide seemed more keen to get us back to the the city than show us anything more in the delta. A bike ride on an island as described in your other tours would have been nice.
Our stay in the Eco Lodge near Sapa was wonderful and the highlight of the trip. A really beautiful location and a great place to stay. Halong bay was also a beautiful place.
The KimKim service makes it easy to plan a trip. This is the first time we have ever used a service like this. I would use the service again, but want a more flexible option. Travelling independently gives you a lot of flexibility to change your plans and I missed that on the trip. We did end up cutting a couple of guided trips short as we preferred to do things ourselves and just sometimes had done too much travelling to want to be out a whole day on a sight seeing tour.
All our travel arrangements, pick ups at airports, hotels, etc. were perfect and there was always someone there to greet us. Execution was well done.

Nga Le profile photo
Nga Le, local specialist, responded to this review:

Dear Debra,

Thanks for your valuable feedback.
I am pleased to know that you had a great trip to Vietnam but there are some things need to be solved. I noted all of your comment and will work with my team.
We hope to welcome you again to show how we improve and best wishes to you & family.

Cheers.
Victor.

Best of Vietnam - 14 Days · Vietnam - Dec 23 - Jan 7, 2019

Traveler: Eike N. - Local specialist: Nga Le

Dear Victor,

the trip was amazing and we were well looked after throughout! Especially the Tu Lan cave-trip was absolutely stunning and amongst the best I have ever experienced. The kids were completely in awe and we will all never forget the trip, the many friends we made and the many experiences we made. It is impossible to list all the other experiences but clearly, each component had its own value and exceeded our expectations.

Our guide for the food tour was very good, friendly,... read more

Dear Victor,

the trip was amazing and we were well looked after throughout! Especially the Tu Lan cave-trip was absolutely stunning and amongst the best I have ever experienced. The kids were completely in awe and we will all never forget the trip, the many friends we made and the many experiences we made. It is impossible to list all the other experiences but clearly, each component had its own value and exceeded our expectations.

Our guide for the food tour was very good, friendly, knowledgable and explained a lot.

Hung, our guide from Oxalis was amazing. He adapted the tour for us, added an additional cave (which required a lot more climbing), and was full of energy and fun.

Ni was an excellent guide with lots of energy making sure we always get the best out of it. She adapted the programme perfectly around the weather (rain, rain, rain) and our interests.

I have a few areas were changes could be possible (not to be regarded as criticism, just for future planning):
1.) Swimming in Ha Long is not allowed. Should be taken out of the description
2.) The hotel in Phong Nha (I think we were in a different than in the programme) was not the greatest. I would suggest two possible improvements: a) IF staying in this hotel it should be highlighted that they can wash the clothes from the treck but the laundry should be handed in before 6pm to avoid express charges - this could then be in the programme and used to plan packing and getting things clean and dry again after the treck. b) It would also be good to allow for a late breakfast. After the trek we were super-tired and a sleep-in, then breakfast, then cartrip would have been appreciated. b) Alternatively, rather than staying overnight in the Phong Nha area the car trip to Hue could be done immediately afterwards. This would allow us to sleep in the car but gain a whole day.
3.) The hotel in Hue was quite loud with lots of party across the road.
4.) In Hoi An the first fisherman experience was superb. Friendly, happy and "off the beaten path". The second fisherman village was then very touristy and a bit of a shock. The basket boat row could well have been done with the first fishermen (or skipped). Maybe alternatively, one could learn about local ways to grow crop and harvest and process it.
5.) The Mekong trip was interesting, but somehow less exciting than the previous parts of the trip. I had expected more nature and was a bit disappointed. In total we spent too much time driving relative to the experiences made. While it is important to understand that various religious groups live together in harmony (and I think it reached the kids that this is by no means the standard), the visit to the Cham village was rather disappointing. It also feels wrong to walk along a street and look at people. The floating market was nice but the number of tourists outnumbers the locals. Tra Su made up for it (but only lasted for about 1 hour).... We had fun in the evenings though, eating locally, strolling around and enjoying the locals (who enjoyed us...). If a "Mekong Experience" could be organised from HCM - maybe in combination with the tunnels it would save two days and a lot of driving. I would then rather spend another day or two in the Tu Lan area. Alternatively one could try to save a day and use the time to see Angkor What. It would also be nice if the car had internet for the long drives (the car from Pho Nah to Hue to Hoi An to Danang had internet which was very welcomed).

As said, these comments are not a criticism, we thoroughly enjoyed our journey, were exhausted from all the input (and still are), and thank you again for the great organisation and putting such a dense and exciting programme together.

Best wishes,

Eike.

Nga Le profile photo
Nga Le, local specialist, responded to this review:

Dear Eike,

Thank you so much for your conscientious comments. I and my team really appreciate and will improve all the needful as you mentioned such as: swimming in Bai Tu Long Bay, Accommodation & breakfast in Quang Binh and Mekong Delta trip.
Vietnam is a land of great things and all we are trying is bring to our customers the insight into the best of my beautiful country. We are happy to hear you love many aspects of it. It was my pleasure to meet you both in Hanoi as well. The personal... read more

Dear Eike,

Thank you so much for your conscientious comments. I and my team really appreciate and will improve all the needful as you mentioned such as: swimming in Bai Tu Long Bay, Accommodation & breakfast in Quang Binh and Mekong Delta trip.
Vietnam is a land of great things and all we are trying is bring to our customers the insight into the best of my beautiful country. We are happy to hear you love many aspects of it. It was my pleasure to meet you both in Hanoi as well. The personal meeting in Hanoi will be a great start, I could give you more useful advice as well as answer any question needed.
Once again, thank you for traveling with us and hope to welcome you again on another memorable trip.

Best regards from Vietnam,
Victor.

Best of Vietnam - 14 Days · Vietnam - Dec 21 - Jan 3, 2019

Traveler: Kristen F. - Local specialist: Nga Le

I would, and have recommended Kimkim to help plan any trip. We used them for the first time to help plan our trip to Croatia and had such a good experience we used them again for Vietnam. Victor made planning so easy, from helping with the itinerary, booking hotels and internal flights, private tours with great guides, transfers and getting our visa letters. He was always available if we had any questions while in Vietnam.
Khai was a great guide in Ho Chi Minh City and thanks to him we made... read more

I would, and have recommended Kimkim to help plan any trip. We used them for the first time to help plan our trip to Croatia and had such a good experience we used them again for Vietnam. Victor made planning so easy, from helping with the itinerary, booking hotels and internal flights, private tours with great guides, transfers and getting our visa letters. He was always available if we had any questions while in Vietnam.
Khai was a great guide in Ho Chi Minh City and thanks to him we made our flights to Danang when there was a small problem at the airport with our names. The Vespa tour we went on one evening with Linda and her team was one our favorite things.
In Hoi An, we were well taken care of by our guide Than. Our hotel there, Golden Holiday, was the best and Hoi An was amazing.
Last but not least, our guide Anh in Hanoi was fantastic. She is energetic and loved telling us all sorts things about Vietnam life.
Needless to say thanks to Victor and his team we had one of the best trips we have ever taken and loved every minute of Vietnam.

Nga Le profile photo
Nga Le, local specialist, responded to this review:

Dear Kristen,

Thanks for taking time writing such detailed and great feedback. We are glad that you and your family were satisfied with our travel arrangments. I will definitely pass on your feedback to the team with special mention to these staff.
Vietnam is a land of great things and all we are trying is bring to our customers the insight into the best of my beautiful country. We are happy to hear you love many aspects of it.

Once again, thank you for traveling with us and hope to welcome you again on another memorable trip.

Best regards from Vietnam,
Victor.

Highlights of Vietnam - 9 Days · Vietnam - Sep 29 - Oct 7, 2018

Traveler: Kathryn R. - Local specialist: Nga Le

Overall, the trip was great. I would appreciate more details prior to the trip. Mike was great but he wasn’t needed the entire time. I didn’t know we would have a full time tour guide. We didn’t really need that. We would have preferred 2 hotel rooms and might have paid extra at a few sites to have that. Again, we didn’t know in advance what we had. In Hanoi and Hoi An, the room was way too small for 3 people, especially Hoi An since it was 3 nights. I might have settled for a lower... read more

Overall, the trip was great. I would appreciate more details prior to the trip. Mike was great but he wasn’t needed the entire time. I didn’t know we would have a full time tour guide. We didn’t really need that. We would have preferred 2 hotel rooms and might have paid extra at a few sites to have that. Again, we didn’t know in advance what we had. In Hanoi and Hoi An, the room was way too small for 3 people, especially Hoi An since it was 3 nights. I might have settled for a lower rated hotel and had 2 rooms. So my primary feedback is to provide more detail of what we were getting so we could have more choices. The cooking class had a half day and full day choice. I would have preferred half day.

Nga Le profile photo
Nga Le, local specialist, responded to this review:

Hi Kathryn,

Thanks for your valuable feedback.
I am pleased to know that you had a great trip to Vietnam but there are some things need to be solved.
I noted all of your comment and will work with my team.

May the sun always shine your back to warm your soul for a great life.
Best regards from Vietnam,
Victor.

Highlights of Vietnam - 9 Days · Vietnam - May 11 - May 19, 2018

Traveler: Paul O. - Local specialist: Nga Le

Hey guys.

Victor was a great operator. From beginning to end, he was responsive and explained things very well. I had bit of a negative review on our onsite local tour guide at Hanoi and I've given that input to Victor. He was very professional and made sure my feedback was heard. In my business, the question I always ask my customers is: Would you recommend our services to your friends, family and associates? I would definitely recommend KimKim to my friends and look forward to using you... read more

Hey guys.

Victor was a great operator. From beginning to end, he was responsive and explained things very well. I had bit of a negative review on our onsite local tour guide at Hanoi and I've given that input to Victor. He was very professional and made sure my feedback was heard. In my business, the question I always ask my customers is: Would you recommend our services to your friends, family and associates? I would definitely recommend KimKim to my friends and look forward to using you guys again.

On the note of the Hanoi tour guide, I've given my feedback to Victor and would follow up with him. (the tour was actually great, but the person giving the tour was mediocre at best)

Thank you.

Paul Oh

Nga Le profile photo
Nga Le, local specialist, responded to this review:

Dear Paul,

Thanks for your great reviews,
I and my team sincerely thank you for such motivating feedback. We truly glad that you and your wife were satisfied with our travel arrangements in Vietnam.
Thank you for traveling with Kim Kim and we hope to welcome you back on other memorable holidays in Vietnam.

Best regards,
Victor Hoang.

Jonathan

VIETNAM CENTRAL HIGHLAND 3 DAYS · Vietnam - Dec 30 - Jan 1, 2018

Traveler: Jonathan W. - Local specialist: Sunny Dang

Hi
Had a good trip . Good driver and guide . V interesting tours.
Food was also V good.
Only disappoint was the second nights accommodation, described as a homestay, l have stayed in many homestays across vietnam while they are all different this one could not be described as a homestay as there was nobody living there!
Because of this although I enjoyed the tour l would not use you again or recommend you as the homestay sold was not genuine. I appreciate the original homestay was not available but the one provide was not acceptable.
Thanks jon

Sunny Dang profile photo
Sunny Dang, local specialist, responded to this review:

Dear Jon;

Firstly, we thank you very much for travelling with us, we are glad that you did enjoy the trip with us and spent time to share with us your feedback, highly appreciated.

It was late to give an excuse for this but our tour operators had a few choice of homestay and the one you stayed was clean and comfortable, therefore, they thought that we should book you there, but we were wrong as your expectation is to experience the real culture, even though it's not comfortable.

We have... read more

Dear Jon;

Firstly, we thank you very much for travelling with us, we are glad that you did enjoy the trip with us and spent time to share with us your feedback, highly appreciated.

It was late to give an excuse for this but our tour operators had a few choice of homestay and the one you stayed was clean and comfortable, therefore, they thought that we should book you there, but we were wrong as your expectation is to experience the real culture, even though it's not comfortable.

We have noted this to our staff and will make sure to arrange exactly what you want, we hope to welcome you back to another trip in Vietnam so that we can prove what we can offer.

Many thanks again for travelling with us, we wish you all the best.

Son and the Footprint team.