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Mango Tiger

Mango Tiger is a Asia based Destination Management Company made up of enthusiastic, passionate travel professionals who LOVE travel.

Our vision at Mango Tiger is to shake up and modernise inbound travel across Asia. Combining the experience of international and local travel professionals, we work with passion and purpose to deliver the best service imaginable.

Our set-up allows us to better understand our clients’ needs from a business perspective, as well as keeping the highest of standards in product control and communications with our local offices. We put a strong emphasis on building relationships with local communities that we work in, to ensure our business can make a positive impact in the areas we visit.

Mango Tiger is part of the following groups: Cambodia Travel Agents, Indonesia Travel Agents, Laos Travel Agents

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Recent Trip Reviews for Mango Tiger

Viaggio Indimenticabile ma attenzione alla qualità delle strutture ed agenzie locali
Philippines | Jan 1 - Jan 13, 2024

Rocco Valentino
Rocco Valentino F.
Italy | Reviewed on Jan 21, 2024
la nostra avventura alle Filippine non è stato solo un viaggio ma qualcosa di più' importante per noi, ossia la nostra luna di miele.
L'agenzia grazie all'aiuto di Thao, ci organizzato il nostro itinerario in tutte le giornate permettendoci di visitare luoghi ma anche di svolgere delle attività ricreative che ci hanno fatto conoscere meglio e godere alcuni posti. Tutti i giorni siamo stati seguiti per lo svolgimento delle attività da Adam che oltre ad informarsi sullo svolgimento delle...
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la nostra avventura alle Filippine non è stato solo un viaggio ma qualcosa di più' importante per noi, ossia la nostra luna di miele.
L'agenzia grazie all'aiuto di Thao, ci organizzato il nostro itinerario in tutte le giornate permettendoci di visitare luoghi ma anche di svolgere delle attività ricreative che ci hanno fatto conoscere meglio e godere alcuni posti. Tutti i giorni siamo stati seguiti per lo svolgimento delle attività da Adam che oltre ad informarsi sullo svolgimento delle attività ci ha aiutato in diverse situazioni di contatto con le agenzie locali o risolvendo dei problemi che sono presentati.
Grazie a loro il nostro viaggio è stato un'esperienza indimenticabile

Se tornassimo indietro l'unico aspetto che migliorerei è la qualità delle strutture in cui abbiamo dormito, specialmente nei primi giorni, sicuramente in questi paese è molto più' saggio non scendere mai sotto i 4 stelle. Mentre all'agenzia Mango Tiger suggerisco di porre maggiore attenzione alla selezione delle agenzie locali e nel fornire loro le linee guida su come loro vorrebbero fosse realizzato il servizio.

Hotel Reviews
Amelie
Manila

The hotel was not really well cleaned

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hibiscus Garden Hotel
Puero Princesa

A comfortable Hotel with an excellent restaurant, you can find a lot of international dishes specially Italian. Also the cocktail are done with quality ingredients

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lime Resort
El Nido

Although the hotel is modern and the pool very nice it wasn't really well managed. There was a smell of sewage due to the fact that they discharge directly into the sea and in the rooms there was a smell of humidity that could certainly not be eliminated due to the lack of maintenance of the ventilation systems. If it were in another country it would be closed instantly, for further details I suggest reading the many reviews on Google

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oasis Resort
Bohol

Beautiful resort just close to the beach

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tarsier, Chocolate Hills, and River Cruise Tour
Tarsier, Chocolate Hills, and River Cruise Tour
Bohol Island

The activity was really unbelievable, thanks at our local guide that also choose a beautiful restaurante were we spent our lunch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Princesa explore with Underground River
Puerto Princesa explore with Underground River
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island-Hopping Tour
Island-Hopping Tour
Coron

we had the opportunity to make a private tour in Coron and it was really nice, thanks To Thao to give us this opportunity and thanks to our local guide to make it unbelievable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Nido Island Hopping
El Nido Island Hopping
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Thao Huynh
Thao
Thao Huynh
Local specialist in Philippines | Replied on Feb 17, 2024
Caro Rocco, A nome del team, apprezzo sinceramente il tempo che hai dedicato a redigere una recensione così riflessiva. La tua comunicazione calorosa e premurosa fin dall'inizio ha reso l'intero processo semplice. Le tue gentili parole e il feedback positivo sono davvero preziosi, affermando l'impegno e la dedizione che io e il mio team mettiamo nella creazione di esperienze indimenticabili. Mi riempie di gioia aver condiviso il tuo viaggio e non vedo l'ora di darti il benvenuto per altre... Read more

Caro Rocco,

A nome del team, apprezzo sinceramente il tempo che hai dedicato a redigere una recensione così riflessiva. La tua comunicazione calorosa e premurosa fin dall'inizio ha reso l'intero processo semplice. Le tue gentili parole e il feedback positivo sono davvero preziosi, affermando l'impegno e la dedizione che io e il mio team mettiamo nella creazione di esperienze indimenticabili. Mi riempie di gioia aver condiviso il tuo viaggio e non vedo l'ora di darti il benvenuto per altre avventure arricchenti nei giorni a venire.

Grazie ancora per averci scelto, e sappi che la tua soddisfazione rimane la nostra massima motivazione. Auguro a te e ai tuoi cari il meglio.

Con affetto,
Thao.

Chaing Mai is a great place to visit
Thailand | Nov 2 - Nov 30, 2023

June
June Z.
Costa Rica | Reviewed on Dec 05, 2023
Our first guide was Ping. Loved his enthusiasm and knowledge. I enjoyed the hotel in Bangkok definitely a 5 star place. Did not enjoy the Tree House place. I have issues with my knees so climbing once into the room was it. The room itself was fine and I was brought dinner. Enjoyed the National Park Lake and the bungalow. Got to see an elephant in the wild. Great spotting by our guide. Koh Phi Phi was nice place and enjoyed it. Boats were a challenge again due to my knees Phuket was... Read more

Our first guide was Ping. Loved his enthusiasm and knowledge. I enjoyed the hotel in Bangkok definitely a 5 star place. Did not enjoy the Tree House place. I have issues with my knees so climbing once into the room was it. The room itself was fine and I was brought dinner. Enjoyed the National Park Lake and the bungalow. Got to see an elephant in the wild. Great spotting by our guide. Koh Phi Phi was nice place and enjoyed it. Boats were a challenge again due to my knees Phuket was hot. There were a lot of walking tours so didn’t do them. Did visit some of the Buddahs. The Boathouse Hotel was great. Wonderful food. Saw a show “FantaSea” and had a great time there. The star of the trip however, was Chaing Mai. That city wss great. Saw the city gates and all the prep for their festival of lanterns and lights. Visited a silk factory and learned a lot as well as buying some silk. I think the best thing in Chaing Mai was Happy Elephant Home. Helping with and feeding the elephants was great. I would like to go back to Chaing Mai aagain.

Hotel Reviews
Chatrium Hotel Riverside Bangkok
Bangkok

Beautiful place. Friendly helpful people. Super great food buffet. Close walking distance to city. Right on the river so able to watch the river traffic

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Jungle Camp - Eco Resort
Tambon Klongsok, Ampur Panom, Suratthani

If you’re fit and able to climb stairs to your room it is great. We had asked for a lower room as I can’t climb stairs well. We ended up with a flight of stairs. I stayed in the room until the next day when we left for the National Park Service lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
When asked for a room with zero to few stairs would appreciate compliance with request
Lanta Casa Blanca
Ko Lanta, Krabi

This place had beautiful rooms. The food was great. The sea was right there or the pool if preferred. The food was a buffet and delicious. The evening event was spectacular

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phi Phi The Beach Resort
Krabi

I enjoyed staying here. It was basically a rest break without a lot of dight seeing. Beach was great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Boathouse Phuket
Phuket

Beautiful hotel. Wonderful food. The chef would come out to see if all was to expectation and just talk for a bit. No other hotel had this during our stay They gave us a tour of the hotel amenities as well. Also a first for us. Breakfast watching the beach day begin and supper watching people walk the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodhi Serene Hotel
Chiang Mai

Very quiet hotel with outdoor space to just sit relax and congregate as a group for planning group activities. Within the old city walls. Everyplace was walkable if you wanted or you could get a taxi, tuk tuk or uber like taxi. Right outside the doors there were shops. restaurants and massage places.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Canals of Bangkok & Temple Delight
Canals of Bangkok & Temple Delight
Bangkok

Saw many temples, a native craft center and all mostly by boat. Boats for me were a challenge but it was a fun day

Quality of Experience
Food
Small restaurant but quick service
Guides, Drivers and Staff
Ping was great
Transport
Not a fan of boats but all were helpful getting me in and out without falling
Ayutthaya Historical City
Ayutthaya Historical City
Bangkok

We arrived about noon so those that rode bikes got them. I rode in a motor tuk tuk. As it was noon we asked the guide to feed us before going to the old city. He complied and took us to a wonderful restaurant (Trip review rated) Then we went yo the old city. A lot of ruins but still had a reclining Buddah.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cheow Lan Lake Explorer
Cheow Lan Lake Explorer
Khao Sok National Park

Saw a wild elephant! A highlight for the trip. Also saw some birds

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Spend a Day with Elephants in Chiang Mai
Spend a Day with Elephants in Chiang Mai
Chiang Mai

A great day spent with the elephants. We fed, washed, mudded and played with the elephants. All the elephants were rescues but the only eay to describe them is as gentle loving giants.

Quality of Experience
The elephants themselves
Food
Made our own soup with a little instruction
Guides, Drivers and Staff
Omo was great
Transport
Took a van from hotel to Happy Elephant Home
Welcome to Khao Sok National Park
Welcome to Khao Sok National Park
Khao Sok National Park

Beautiful park and lake. The boat tide takes you through and around the lake.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Emilie Khautisen

Great trip to Thailand
Thailand | Aug 7 - Aug 19, 2023

P
Patricia C.
Danville, CA | Reviewed on Aug 25, 2023
Our trip to Thailand was a bit short, but it was great. Every city that we visited was amazing, but there was something unique being in Chiang Rai and so we would like to give a special shout out to our guide and driver - Nok and Dee. They simply went above and beyond and made it extra special.
From the moment I requested information for our trip to Thailand, Thao knew exactly what we were looking for. Our entire itinerary was done within a week. Thao was always on top of everything and...
Read more

Our trip to Thailand was a bit short, but it was great. Every city that we visited was amazing, but there was something unique being in Chiang Rai and so we would like to give a special shout out to our guide and driver - Nok and Dee. They simply went above and beyond and made it extra special.
From the moment I requested information for our trip to Thailand, Thao knew exactly what we were looking for. Our entire itinerary was done within a week. Thao was always on top of everything and she would always get back to you as soon as you would send her a note or a question. We were so impressed with her service.
As soon as we landed in Thailand, we had a dedicated team in case we ran into any issues or had any questions. Thank you Adam, Moruecha, and Orn for taking care of us! You were always on top of your game.

Hotel Reviews
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

It was awesome and really nice. I had a great time staying here with no issues.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nak Nakara Hotel
Chiang Rai

This hotel was also very nice, providing a comfortable stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art's Riverview Lodge
Khao Sok

This place was a bit too rustic for my liking. There was no WiFi and our shower was not working. However, it was nice being out in nature and felt like a tree house.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Slate Phuket
Phuket

Absolutely the best. The resort was luxurious and comfortable with excellent customer service. The property was well-maintained and it was convenient to get out of the resort. The security was also top-notch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
DAMNOEN SADUAK MARKET – MAEKLONG MARKET – KANCHANABURI
DAMNOEN SADUAK MARKET – MAEKLONG MARKET – KANCHANABURI
Bangkok

I did this on my own and it was an interesting experience. However, it seems to be more for tourists now.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Spend a Day with Elephants in Chiang Mai
Spend a Day with Elephants in Chiang Mai
Chiang Mai

It was great but a bit too long. The waiting time for our ride back was unnecessarily long and resulted in us getting stuck in traffic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlights of Chiang Rai
Highlights of Chiang Rai
Chiang Rai

Absolutely the best. The guide, Nok, went above and beyond in explaining things to us. The White Temple was amazing to see in person.

Quality of Experience
Guides, Drivers and Staff
Transport
Phi Phi Island by Speedboat
Phi Phi Island by Speedboat
Phuket

It was beautiful and the boat ride was a good experience. The weather was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Thao Huynh
Thao
Thao Huynh
Local specialist in Philippines | Replied on Aug 29, 2023
Dear Patricia, On behalf of the team, I sincerely appreciate the time you've taken to craft such a thoughtful review. Your warm and considerate communication from the start made the entire process a breeze. Your kind words and positive feedback are truly invaluable, affirming the commitment and dedication that my team and I pour into curating unforgettable experiences. It brings me immense joy to have shared in your journey, and I eagerly anticipate the opportunity to welcome you back for... Read more

Dear Patricia,

On behalf of the team, I sincerely appreciate the time you've taken to craft such a thoughtful review. Your warm and considerate communication from the start made the entire process a breeze. Your kind words and positive feedback are truly invaluable, affirming the commitment and dedication that my team and I pour into curating unforgettable experiences. It brings me immense joy to have shared in your journey, and I eagerly anticipate the opportunity to welcome you back for more enriching adventures in the days ahead.

Thank you once again for choosing us, and know that your satisfaction remains our ultimate motivation. Wishing you and your loved ones all the best.

My best,
Thao.

Amazing, once-in-a-lifetime, trip to the Philippines!
Philippines | Jul 5 - Jul 26, 2023

Rubi
Rubi P.
Blairsville, GA | Reviewed on Aug 03, 2023
I never write reviews, but I couldn't pass on the opportunity to write this one. My family just returned from an amazing, once-in-a-lifetime, trip to the Philippines! There were 7 of us total (my husband and me, our 4 teenage kids - who had never been to the Philippines, and my mom - who was born and raised there but has been living in the U.S. for the past 51 years). Thao was incredible! From the moment we started planning, I was impressed by her prompt and articulate communication... Read more

I never write reviews, but I couldn't pass on the opportunity to write this one. My family just returned from an amazing, once-in-a-lifetime, trip to the Philippines! There were 7 of us total (my husband and me, our 4 teenage kids - who had never been to the Philippines, and my mom - who was born and raised there but has been living in the U.S. for the past 51 years). Thao was incredible! From the moment we started planning, I was impressed by her prompt and articulate communication skills. We spent a lot of time tweaking the itinerary, and she was always very receptive to my change requests, immensely patient with all of my questions, and so timely with her responses. She was professional, attentive, and enthusiastic, and I could tell that she was truly engaged in the process. I always felt like our trip and my family were special to her. Once our trip began, Thao remained involved and engaged with us through WhatsApp. If we had questions or concerns, she was there for us. She was responsive and accommodating - even through a couple of minor, unforseen issues, and we were always confident in her "presence" and support. She was readily available to us throughout our entire trip. I can't say enough good things about her! We would use Thao and kimkim again in a heartbeat!!

Local specialist: Thao Huynh
Thao
Thao Huynh
Local specialist in Philippines | Replied on Aug 03, 2023

Hi Rubi,

I would like to extend my heartfelt gratitude for your recent excellent review. Your kind words and positive feedback mean the world to me and serve as a testament to the hard work and dedication I put into providing unforgettable experiences. I am overjoyed to have been a part of your journey, and I look forward to welcoming you back for more adventures in the future.

Thank you once again for choosing me, and kimkim, and your satisfaction is always our ultimate reward.

Sending all the best wishes to you and your family.

My best,
Thao.

Would Do It Again In A Heartbeat!
Thailand | Jan 6 - Jan 23, 2023

G
Gregory G.
Federal Way, WA | Reviewed on Jan 27, 2023
What a great trip! After three years of COVID lockdown, this was our first vacation. We spent 18 days in Thailand and Cambodia. It was an outstanding experience. We couldn't believe how smoothly things ran. Pickups were on time, the accommodations were great and the guides knowledgeable and funny. Being the independent travel sort in the past, we have planned most trips ourselves but figured after three years we would be rusty and we had never been to this part of the world before. Emilie... Read more

What a great trip! After three years of COVID lockdown, this was our first vacation. We spent 18 days in Thailand and Cambodia. It was an outstanding experience. We couldn't believe how smoothly things ran. Pickups were on time, the accommodations were great and the guides knowledgeable and funny. Being the independent travel sort in the past, we have planned most trips ourselves but figured after three years we would be rusty and we had never been to this part of the world before. Emilie Khautisen, our KimKim trip planner did an outstanding job of arranging transfers, hotels and guides. It's easy to forget how important this is. For example, in many popular areas, there was no parking available. Our driver would drop us and the guide off and pickup us up later - no hassles. In Thailand, our guide, Tui stayed with us until we got on the overnight train from Ayutthaya to Chiang Mai. It was late - 10PM and the train only stops at the station about 5 minutes. The train car numbers were in Thai. We would never have figured it out fast enough to avoid missing our ride. As it was, we had to run to the end of the train. Tui grabbed a bag and ran with us. This kind of help is invaluable. Local knowledge is priceless. We also had the flexibility to change the itinerary on the fly since it was just us, our guide and a driver most of the time.
We would highly recommend KimKim to anyone who wants a great travel adventure with minimum hassle!

Hotel Reviews
The FloatHouse River Kwai
Chang Wat Kanchanaburi

What an incredible place! We wish we had more time there. you get to the hotel by boat and are greeted with a cool drink upon arrival. The floathouses are tethered to the bank and to each other in the fast flowing river. They go up and down a bit when a boat passes by and there is just slight movement that gently rocks you to sleep. The restaurant was also excellent. What a nice place for a tropical vacation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aonang Princeville Villa Resort and Spa
Krabi

The hotel location is outstanding, right across the street from the beach and all scheduling for tourist attractions. It's very busy here, being a tourist town. The lobby, pool and restaurant are clean and inviting. The was even a complimentary afternoon Thai pancake bar available. That said, the hotel has seen better days. Our room on the third floor (no elevator) was comfortable and had a nice view of the pool but the housekeeping service left a lot to be desired. The shower was dirty, the shower drain was clogged, the toilet seat didn't fit the toilet and in the morning, if you like to take showers then, it's a challenge as the water turns off and on in spurts. The water pressure gets better in the afternoon. The most frustrating part though was getting the hotel to replace towels. We started out with two bath towels and two hand towels. We were there for four nights and each day, we had one less towel even though we went to the front desk about this several times. By the last day, we had one bath towel between us. Only on our last night did we get back to 4 towels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Housekeeping
Holiday Inn Bangkok Silom, an IHG Hotel
Bangkok

Comfortable room and great breakfast buffet.

Authenticity & Character
Location
Staff
Staff stored our luggage for two days while we were in Cambodia.
Cleanliness & Comfort
Treeline Urban Resort
Siem Reap

This is truly a five-star hotel. Outstanding comfort and a great cooked to order breakfast each morning. Beautiful swimming pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rimping Village Chiang Mai
Chiang Mai

Very clean and comfortable and the staff was extremely helpful. The location is just across the river from the night market and there is another market nearby. Lots of street food available. There are even bicycles to check out if you wish.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chanalai Romantica Resort
Phuket

This place has a gorgeous, big crystal clear pool. The water was nice and cool. Important, given that Phuket can be very hot. It provides a nice respite from the bustle of the Pata Beach area which is very crowded. Our room was spacious and very comfortable. We were greeted with a welcome drink and ice cream and the staff arranged a city tour for us. This would make a great honeymoon place! This place was the best thing about Phuket for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Legend Chiang Rai Boutique River Resort & Spa
Chieng Rai

This is very large. Clean and quiet and the breakfast is great with an overview of the garden and river. There are even chairs to sit on by the river.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Kanchanaburi to Ayutthaya Historical City / Overnight train to Chiang Mai
Kanchanaburi to Ayutthaya Historical City / Overnight train to Chiang Mai
Thailand

There is a lot to see in Kanchanaburi and thanks to Tui, our guide, we got to see a good portion of it. Loved Erawan NP. The falls are gorgeous and the water felt great! The fish like to nibble at your toes. We visited the JEATH Museum and walked over the Bridge on the River Kwai and stood back as a train went by. We then drove to Hellfire Pass and visited the museum and the took the trail to the rock cut where the prisoners worked in horrific conditions. After that we stayed the night at the Floathouse Hotel which you get to by longtail boat. We also visited the jewelry and food markets. In the morning we got to visit a cave with a Buddhist shrine before setting out for Ayutthaya. In Ayutthaya, Tui explained the history of many of the temples and took us to a great street market. Later we shared a beer with her and our driver at a nice restaurant before heading off to the train station for our overnight train to Chiang Mai. She stay with us the whole time. Good thing she did as the train was an hour late (apparently this is common) and only stops for 5 minutes at the station. Our tickets listed the car numbers but unfortunately for us, they were written in Thai on the cars. Tui got us on the right car before the train left (it took some running with her grabbing one of our bags). We couldn't have done it without her.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilie Khautisen
Emilie
Emilie Khautisen
Local specialist in Bangkok | Replied on Jan 30, 2023

Hello Gregory,
thank you so much for your kind words and very much appreciated for the praise.
We are happy you have enjoyed your trip, we will pass it to our guides too.
Hope to welcome you again to South East Asia soon
Emilie

6 days in Bangkok!
Thailand | Jan 13 - Jan 18, 2023

Joanne
Joanne M.
Canada | Reviewed on Jan 19, 2023
I had an excellent 6 day trip to Bangkok. I was able to chose my budget, choose from 1/2 day & day tours, have transportation to & from the hotel & the assurance that Emilie would be able to answer any questions.
I enjoyed my stay at the Grand Sathorn, nice big room with bathtub, lovely staff, lots of choices at breakfast and wonderful rooftop pool.
I liked that I had a free day to orientate myself on arrival. I then enjoyed 3 tours. My tour guides Ping & Nana were kind, knowledgeable &...
Read more

I had an excellent 6 day trip to Bangkok. I was able to chose my budget, choose from 1/2 day & day tours, have transportation to & from the hotel & the assurance that Emilie would be able to answer any questions.
I enjoyed my stay at the Grand Sathorn, nice big room with bathtub, lovely staff, lots of choices at breakfast and wonderful rooftop pool.
I liked that I had a free day to orientate myself on arrival. I then enjoyed 3 tours. My tour guides Ping & Nana were kind, knowledgeable & took my wishes into consideration- I like to take lots of photos & they were very accommodating.
I would recommend Kimkim to anyone wanting to do a semi independent tour.

Hotel Review
The Grand Sathorn
Bangkok

I liked this hotel- I had a big room with a fridge & bathtub-bottled water was supplied daily. The breakfast buffet was diverse & the staff were very accommodating. The neighbourhood is relatively safe with local shops, laundry, massage places & a 7-11. The rooftop pool & patio were great. My only complaint was the smoking- one day there were people at the 4 corners of the pool on chaise loungers all smoking. I think there should be no smoking at poolside & maybe a dedicated area i a far corner of the patio.

Authenticity & Character
Big rooms
Location
Safe neighbourhood & near the river & the metro
Staff
Very cheerful & accommodating
Cleanliness & Comfort
Housekeeping was efficient
Activity Reviews
Mahachai and Mae Klong Markets Trainspotting & Amphawa Floating Markt
Mahachai and Mae Klong Markets Trainspotting & Amphawa Floating Markt
Bangkok

Fabulous trip-8 modes of transportation!! My tour guide Ping was excellent & knowledgeable & a delight to be with- the Amphawa market with the lifting of the awnings to let the train go by was the highlight! Lunch at the floating market was really good!

Quality of Experience
Knowledgeable guide
Food
Pad Thai & papaya salad! Very good!
Guides, Drivers and Staff
As above
Transport
Diverse-8 different transportation vehicles!
Canals of Bangkok & Temple Delight
Canals of Bangkok & Temple Delight
Bangkok

Loved this tour on the river & into the canals. Liked the temple we visited & the artists colony. Lunch was good & the the tour went to the reclining Buddha & the Grand palace-both are amazing!

Quality of Experience
Loved it- learned a lot!
Food
Good lunch
Guides, Drivers and Staff
Nana was excellent- knowledgeable, kind & accommodating
Transport
Long tail boat was great!
Flavors of Chinatown by Night
Flavors of Chinatown by Night
Bangkok

Loved this tour- was not sure what to expect. As it was so close to Chinese New Year there was lots of celebrations in the street. Food tasting was good- lived the soup!

Quality of Experience
Variety of sights seen
Quality of Experience
Variety of sights seen
Guides, Drivers and Staff
Ping was excellent & knowledgeable
Guides, Drivers and Staff
Ping was excellent & knowledgeable
Transport
Tuk tuk to Chinatown
Transport
Til tuk to Chinatown
Local specialist: Emilie Khautisen
Emilie
Emilie Khautisen
Local specialist in Bangkok | Replied on Jan 22, 2023

Hello Joanne,
it s great to hear you had a great time in Thailand with us. Our guides will be so happy to hear about that. Thank you for the kind review :)

Highly Recommended!!
Thailand | Dec 22 - Jan 3, 2023

S
steve s.
Mesa, AZ | Reviewed on Jan 04, 2023
I can't say enough about the KimKim process and their team. Our first trip with them was a family trip to Italy in July 2022, and everything that they either arranged or suggested was perfect for us and our expectations. Immediately following our family time in Italy, our kids (19 and 21 years old) traveled by themselves for a week under a KimKim arranged itinerary, and most recently, our kids just came back from a trip to Thailand, also coordinated through KimKim. They have proved... Read more

I can't say enough about the KimKim process and their team. Our first trip with them was a family trip to Italy in July 2022, and everything that they either arranged or suggested was perfect for us and our expectations. Immediately following our family time in Italy, our kids (19 and 21 years old) traveled by themselves for a week under a KimKim arranged itinerary, and most recently, our kids just came back from a trip to Thailand, also coordinated through KimKim. They have proved themselves to be responsive, flexible, and reliable for each of our trips, and we have since recommended them to others.

Local specialist: Emilie Khautisen
Emilie
Emilie Khautisen
Local specialist in Bangkok | Replied on Jan 22, 2023

Hello Steve, thank you for the lovely review and we are so glad you had a great time with your family in Thailand :)

Activities/Planning were amazing, Urgent Support and Management while on the trip needs work
Thailand | Dec 17 - Dec 28, 2022

Gaurav
Gaurav H.
San Francisco, CA | Reviewed on Jan 02, 2023
The activities and planning provided by Martin were fantastic - we couldn't have asked for a better combination of places within the 11 days we were honeymooning in Thailand. Having KimKim book all of these locally and provide transportation to and from was much easier than us managing it ourselves. That being said, there were some hiccups that I think Kim Kim can improve on. It should be clear what level of service the local specialist is obligated to provide while on the trip -- as... Read more

The activities and planning provided by Martin were fantastic - we couldn't have asked for a better combination of places within the 11 days we were honeymooning in Thailand.

Having KimKim book all of these locally and provide transportation to and from was much easier than us managing it ourselves.

That being said, there were some hiccups that I think Kim Kim can improve on. It should be clear what level of service the local specialist is obligated to provide while on the trip -- as certain activities got delayed because of transportation issues. One clear example is when we landed in Surat Thani to go on a night safari in Khao Sok, we were severely delayed (1+ hour) because our driver incorrectly took another passenger! When we faced this issue, we tried communicating with Martin to fix things, but ultimately had to call multiple different kimkim lines to get the driver -- and they ultimately called a taxi to get us there. It would probably make it way easier if they just directly connected us with each local transportation driver.

I also think the digital organization of the trip on kimkim.com could benefit from having a mobile app or some place to clearly attach all of the invoices within a singular trip itinerary. Mobile App makes sense given that you are traveling but always have your phone on you. I had to get around that by uploading this all to my iCloud and managing through folders. It could also make it easier to communicate with local service providers (like drivers).

Hotel Reviews
Chatrium Hotel Riverside Bangkok
Bangkok

Amazing hotel - we had a lot of fun here!

Authenticity & Character
Location
So central to everything!
Staff
Cleanliness & Comfort
Bodhi Serene Hotel
Chiang Mai

Good location, needs some renovation in the rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our Jungle Camp - Eco Resort
Tambon Klongsok, Ampur Panom, Suratthani

Staff were amazing and very helpful. Food was great, and I wish we got to stay longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Spend a Day with Elephants in Chiang Mai
Spend a Day with Elephants in Chiang Mai
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ancient & Hidden Ayutthaya by Bike
Ancient & Hidden Ayutthaya by Bike
Bangkok

Great for people wanting to learn about Thai history!

Canals of Bangkok & Temple Delight
Canals of Bangkok & Temple Delight
Bangkok

Loved this to kick off our trip!

Take a Thai Cooking Class
Take a Thai Cooking Class
Chiang Mai

Amazing to see that we could make thai dishes ourselves!

Local specialist: Martin Jeromin
Martin
Martin Jeromin
Local specialist in Bangkok | Replied on Jan 22, 2023

Hello Gaurav,
thank you for your review and glad you overall had a good time :)
we will take your comments about the missed transfer in Surat seriously and work on improving our service
Thank you again
Martin

Perfect Trip to Vietnam!
Vietnam | Nov 29 - Dec 14, 2022

Jon
Jon P.
Cherry Hill, NJ | Reviewed on Dec 15, 2022
From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was... Read more

From beginning to end, this itinerary was the perfect balance of Vietnam for the two of us! Every food tour stood out for us. We especially enjoyed riding with the women of Hue trying different food from around the city. Every guide was excellent and was knowledgeable about the area we were visiting. The travel company Mango Tiger was the best travel agency we have utilized in our travel experience! Mango Tiger was responsive and supported our daily adventures. All transportation was seamless and comfortable throughout our stay. All hotel selections were perfect for our preferences. We are kimkim veterans and continue to explore options with this amazing company in our travels. We could not have selected a better partner to make our honeymoon amazing!

Hotel Reviews
Phong Nha Farmstay
Phong Nha

We loved our stay here in the Farmstay. The room, views, and staff were amazing. Great amenities and easy access to sites in the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bhaya Classic
Quang Ninh

We enjoyed our cruise with this company. Great service! We especially appreciated the honeymoon surprises throughout our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jack Bartholomew

Good itinerary planning and timely support on...
Cambodia | Nov 5 - Nov 19, 2022

A
Ann G.
United Kingdom | Reviewed on Nov 21, 2022

Good itinerary planning and timely support once we are on the holiday in Thailand and Cambodia. Dean and Linda did a great job helping us with this holiday, thank you both!

Local specialist: Dean Hallworth