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active 5 hours ago

Thao Huynh

I'm Thao, a seasoned travel specialist with over 8 years of experience in the industry. I am passionate about helping clients plan and book the perfect vacation, whether it's a romantic getaway, a family trip, or a group adventure. My extensive knowledge of destinations and travel options allows me to provide personalized recommendations and find the best deals for you. I am well-versed in various destinations and stays up-to-date on the latest industry trends and promotions.

In addition to my planning and booking expertise, I am an excellent communicator and problem-solver. I always try my best to ensure that my clients' trips run smoothly, and is always available to assist with any issues that may arise during your travels. I spend the time to understand your preferences and needs, and goes above and beyond to ensure that your vacation is everything beyond your expectations.

What places and activities do you specialize in?

"Thailand, Philippines, Vietnam, Laos, Cambodia! Cultural visits, trekking tours, mountain biking, relaxation, and adventure: everything in between or a combination of them all! What sets me apart is my food tours in different destinations, you will love them definitely."

How did you get involved in travel?

"Deeply rooted in traditions and naturally having the urge to explore different locations culturally, I've been traveling to Cambodia, Singapore, Thailand, and the different destinations in Vietnam. I realized that Travel is the shortest distance one can have to reach out to the world and vice versa: let the world understand your country and your culture. "

Please share a unique travel experience you will never forget.

"One of the most breathtaking experiences I have at Angkor Wat is watching the sunrise over the temple complex. The misty jungle and the ancient ruins create a truly magical atmosphere as the first light of day illuminates the temples. I woke up before the crack of dawn and make my own way to the temples on the tuktuk. Buying a coffee upon arrival and I was rushed to find myself the best viewpoint for watching the sunrise over Angkor Wat.

As I waited for the sun to rise, it was my opportunity to admire the intricate carvings and bas-reliefs that adorn the temples. The early morning light casted a warm glow on the stone, highlighting the intricate details of the temples' architecture. As the sun rose, the sky transformed into a palette of oranges, pinks, and purples, creating a truly mesmerizing sight. The temples were bathed in a warm light, giving them a magical and otherworldly appearance."

Top itineraries and travel advice

Recent trip reviews for Thao

Lot of room for improvement.
Philippines | Apr 19 - Apr 28, 2024

Mohamed Roshan
Mohamed Roshan A.
the United Arab Emirates | Reviewed on May 05, 2024

I had heard good reviews about kimkim but our Philippines experience was not very great. The lack of professionalism was reflected in the communication and our itinerary. Time frames and location details were not clearly mentioned before. A lot of room for improvement at Philippines kimkim team..

Local specialist: Thao Huynh

Philippines Trip with MangoTiger Tours - Feedback and Recommendations
Philippines | Apr 19 - Apr 28, 2024

Saneej
Saneej K.
Australia | Reviewed on Apr 29, 2024
Day 1 Arrival: We especially enjoyed the prompt and efficient pick-up service at the airport. The transportation to the hotel was comfortable as well.
Areas for Improvement:
Accommodation: While we understand the need for efficient logistics, MJ Suites Hotel fell short of our expectations. The hotel seemed dated and lacked amenities. Fortunately, our short stay minimized any inconvenience. Transportation: We requested a comfortable bus for the entire group. Traveling in 3 cramped vans... Read more

Day 1 Arrival: We especially enjoyed the prompt and efficient pick-up service at the airport. The transportation to the hotel was comfortable as well.
Areas for Improvement:

Accommodation: While we understand the need for efficient logistics, MJ Suites Hotel fell short of our expectations. The hotel seemed dated and lacked amenities. Fortunately, our short stay minimized any inconvenience.

Transportation: We requested a comfortable bus for the entire group. Traveling in 3 cramped vans caused discomfort, especially with limited legroom. A larger, more comfortable van with ample legroom would have been greatly appreciated.

Itinerary Planning: We began planning our itinerary in January 2023 and booked flights in August 2023. We were disappointed to learn upon arrival that the whale shark watching activity couldn't be done on Sundays. Perhaps including Paullete, who is based in the Philippines and familiar with local restrictions, in the planning stages could have helped avoid this scheduling conflict. Additionally, considering the travel time for those arriving from Australia (approximately 12 hours flying time + 4 hours transit) and the limited sleep in the hotel MJ suites (around 20 minutes), a slightly later start time on the first day would have allowed for more rest and a smoother transition into the trip.

Day 2 & 3 Positive Feedback:

Guide: We truly appreciated our guide, Raymond. He was friendly, jovial, and approachable, making the experience enjoyable.
Canyoneering: The safety precautions and assigning one guide per person for canyoneering exceeded our expectations and highlighted MangoTiger's commitment to safety, which is commendable, especially in Asia. The lunch was delicious with special mention to the extra sweet mangoes. 
Hale Manna Resort: We were happy with the spacious rooms, ample luggage storage, clean and well-equipped bathrooms, a nice pool, and good food at Hale Manna Resort.
Areas for Improvement:

Transportation: Traveling in 3 cramped vans with limited legroom on Day 2 was quite uncomfortable, especially for a long distance in spacious roads. A comfortable, larger bus would have significantly improved the experience. Additionally, the driving style of two of the drivers was aggressive, adding to the discomfort.

Accommodation:

While Hale Manna Resort was good, St. Mark's rooms lacked sufficient space for luggage storage. While the lift, breakfast, and proximity to attractions were appreciated, the rooms themselves fell short of our expectations.
Itinerary Planning:

We encountered some resistance from Paullette regarding using the pre-booked rooms for the photographers when some guests from Dubai did not join. These rooms were already paid for, and Paulette shouldn't have objected.
Similarly, there was hesitation from Paullette to simply adjust the photographers' accommodation for the whale shark watching activity in place of the absent guests.
Suggestions:

Including Paullete, who has local knowledge, in the earlier stages of itinerary planning might help avoid scheduling conflicts like the whale shark watching on Sunday.
Offering a larger, more comfortable van or bus option for longer journeys would greatly enhance the travel experience.

Day 4: Cebu City to Bohol Island & Bohol Scuba Diving
Transportation: The comfortable, spacious luxury bus with push-back seats for the Cebu to Bohol transfer significantly improved the travel experience compared to the previous day's vans.

Ferry: We enjoyed the ferry ride itself; however, there was a discrepancy regarding luggage fees. The itinerary contract stated that all domestic transfers, including ferry tickets, were included in the trip cost. Yet, upon boarding the ferry, Paulette and Raymond requested additional payments for luggage (100 PHP for large bags and 50 PHP for small bags, totaling over 2500 PHP). This unexpected expense felt like an attempt to extract extra money and contradicted the terms of the contract. Finally Raymond and Paullette agreed to follow the contract as per the itinerary since we objected.

Accommodation: Our stay at Twin Tides Panglao unfortunately fell short of our expectations. While we appreciate the polite and helpful nature of the receptionist and kitchen staff, several aspects of the hotel detracted from our overall experience.

Room Size and Amenities: Both the double and triple rooms were quite small, creating a cramped feeling for our group, especially considering we had two absent members. Since we had already paid for their room, we discussed with Paulette utilizing that space for the photographers. She initially agreed.

However, due to the congestion in the triple rooms, we still required two additional rooms to comfortably accommodate three extra guests. While we understood this might have been a MangoTiger planning oversight, we were surprised when they only offered one additional room. This meant asking the photographers to vacate the room we had already paid for, causing them inconvenience..

Air Conditioning: The outdated window AC units lacked proper thermostats, forcing us to keep them running even when not in the room. Additionally, the lack of a second key card meant relying on reception to switch on the AC during our absence.

Convenience: The unavailability of room phones and a lift made communication with reception and luggage transportation inconvenient.

Breakfast: The limited set breakfast menu with few choices did not offer the variety we were hoping for.

Positive Aspects:

Hotel Staff: We appreciate the receptionist's politeness and helpfulness, as well as the kitchen staff's willingness to prepare breakfast early on our check-out day.

Social Gathering: The hotel staff kindly allowed us to use the reception hall and pool area for socializing, as the rooms themselves lacked space.

Laundry Services: The lack of laundry services at the hotel was an inconvenience for a three-night stay .

Scuba Diving: The highlight of our stay in Bohol was the amazing scuba diving experience. The organizers prioritized safety standards, which we truly appreciate, and we thoroughly enjoyed every bit of it.

Overall: While we appreciate the surprise birthday dinner and cake arranged by MangoTiger, the accommodation at Twin Tides Panglao significantly impacted our experience during the longest leg of our trip to a beach town. We believe a more suitable beachfront hotel option could have significantly enhanced our overall satisfaction. However, the exceptional scuba diving experience saved the day!

Day 5, 6 & 7 .
Positive Feedback:

Transportation: The continued use of the comfortable luxury bus for these days was much appreciated.
Guide: We enjoyed having Emilu as our guide. He was intelligent, joyful, pleasant, and approachable, making the experience more enjoyable.
Loboc River Cruise Lunch: The cruise lunch on the Loboc River was a highlight – it was super awesome, and we thoroughly enjoyed it.
Balicasag Island: The island hopping trip and dolphin watching were good experiences. The brunch served on Balicasag Island was particularly appreciated for its variety, including seafood specialties like seaweed, sea urchin, crab, shrimp, and delicious mangoes and other fruits.
Domestic Flight: The foresight to include extra check-in baggage allowance for the domestic flight from Bohol was a valuable addition and helped avoid any last-minute issues.
Areas for Improvement:

Bohol Tarsier Conservation:  While we understand the importance of keeping time to reach the river cruise, a slightly longer time allocated for shopping at the souvenir shop would have been appreciated as it seemed to have a good selection.

Snorkelling Equipment:  Unfortunately, a few members of our group experienced faulty snorkeling equipment, preventing them from fully enjoying the snorkeling activity. It would be beneficial to ensure all equipment is properly checked before each use.

Overall:

Days 5, 6, and 7 offered a good mix of activities and experiences.  The comfortable transportation, Emilu's guidance, and the enjoyable meals made these days memorable.  We appreciate the effort to include the extra baggage allowance for the flight.

Day 8 & 9 , Trasure mountain and Mount Pinatubo.

Transportation:

We understand a large bus might not be suitable for the final stretch to Treasure Mountain due to the narrow road.

However, our disappointment regarding transportation continued. Despite the spacious roads on Manila airport to Clark ( 3 vans) and to Mount Pinatubo , we were again assigned two cramped vans ( instead of 3 ) for 16 guests. This caused significant discomfort, especially considering our lack of sleep and exhaustion from the early morning start for Mt. Pinatubo.  These vans were of such poor quality that they seemed better suited for short-distance hotel shuttles, not long journeys.

The situation worsened upon returning from the trek.  Exhausted and yearning for rest after minimal sleep the previous night, we were further inconvenienced by the third vehicle provided.  A small MPV like a Toyota Innova lacked the space to accommodate the luggage of 18 people (both check-in and carry-on).  Many suitcases were left outside the vehicle.

Reaching out to MangoTiger contacts yielded no immediate response.  The absence of a guide on this day further compounded the problem.  Finally, after contacting a driver who provided a different contact number, we were promised a replacement van (a solution that seemed like basic common sense).  However, this resulted in a frustrating wait of 1 hour and 45 minutes in the hotel lobby, adding to our fatigue from the trek.

We also believe the itinerary planning could have been optimized.  Clark has an international airport with connections to various destinations.  Since we booked our return flight from Manila after receiving the itinerary, a more experienced travel planner like Thao could have suggested a return flight from Clark. This would have saved us a long unnecessary travel back to Manila, allowing for much-needed rest at the same hotel upon returning from Pinatubo.  
Mt. Pinatubo Tour:

Despite the transportation issues, the Mt. Pinatubo trek itself was an amazing experience that we thoroughly enjoyed. The Aeta community guides and drivers were very friendly and helpful. The base camp guide was knowledgeable but could have benefited from additional training. The packed breakfast and lunch were satisfactory
Accommodation:

The room at Clark was outdated but offered sufficient space and had a good bathroom. However, the lack of a lift might be inconvenient for some guests..
Treasure Mountain:

Schedule: The activities at Treasure Mountain seemed poorly timed.  Ideally, they could have begun after 3:30 PM to avoid the hottest part of the day.  Unfortunately, they closed at 3:30 PM when the sun became cooler, preventing our participation.

Facilities:  The tents were good, but the additional 30 PHP charge for mobile phone charging felt like an unnecessary expense in this day and age.  The bathrooms were clean and sufficient in number.

Food: The dinner and breakfast were satisfactory.

ATV Ride: The ATV ride itself was an amazing experience despite the age and stiffness of the vehicles.

Guide: Our guide, Neu, appeared to be a last-minute replacement and lacked essential knowledge about the itinerary and activities. This significantly impacted our experience.

Day 10: Last Day in Manila

Positive Feedback:

Accommodation: We appreciate the last-minute upgrade to LubD Hostel, which exceeded our expectations for a hostel. The rooms were clean and comfortable.

Farewell Dinner: The surprise dinner arranged by Adam the night before our departure was a delightful and delicious way to end our trip.

Areas for Improvement:

Breakfast: Although we appreciate the upgrade to LubD Hostel, there was a discrepancy regarding breakfast. We were initially promised breakfast included on the check-out day, but upon arrival, we were charged 300 PHP each. It would be helpful to ensure clear communication regarding what's included in the accommodation package to avoid any surprises.

Itinerary Planning: As mentioned previously, considering Clark has an international airport, the itinerary planning could have been optimized to include a return flight from Clark instead of Manila. This would have saved us a day of unnecessary travel back to Manila, allowing for more rest and a smoother conclusion to the trip.

Overall:

Despite the minor breakfast confusion and missed opportunity for a more efficient return travel option, we appreciate the last-minute upgrade to a better hostel and the surprise farewell dinner. These gestures positively impacted the final impression of our trip.

Additional Thoughts:

Overall Experience with MangoTiger Tours:

Overall, we had a memorable experience in the Philippines with MangoTiger Tours. While there were a few areas for improvement, particularly regarding transportation choices, communication on some occasions, and missed opportunities for itinerary optimization, the positive aspects like the friendly guides, some of the accommodations, and the unforgettable activities outweighed the shortcomings. We would recommend MangoTiger Tours to others with the suggestion of considering these areas for future improvements, especially regarding transportation options and clear communication throughout the planning and execution of the itinerary.

Regards
Saneej

Hotel Reviews
MJ Suites
Cebu

MJ Suites Hotel fell short of our expectations. The hotel seemed dated and lacked amenities. Fortunately, our short stay minimized any inconvenience. Avoid this hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hale Manna Resort
Moalboal

We were happy with the spacious rooms, ample luggage storage, clean and well-equipped bathrooms, a nice pool, and good food at Hale Manna Resort.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
St. Mark
Cebu

St. Mark's rooms lacked sufficient space for luggage storage. While the lift, breakfast, and proximity to attractions were appreciated, the rooms themselves fell short of our expectations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Twin Tides Panglao
Bohol

Our stay at Twin Tides Panglao unfortunately fell short of our expectations. While we appreciate the polite and helpful nature of the receptionist and kitchen staff, several aspects of the hotel detracted from our overall experience. Room Size and Amenities: Both the double and triple rooms were quite small, creating a cramped feeling for our group, especially considering we had two absent members. Since we had already paid for their room, we discussed with Paulette utilizing that space for the photographers. She initially agreed. However, due to the congestion in the triple rooms, we still required two additional rooms to comfortably accommodate three extra guests. While we understood this might have been a MangoTiger planning oversight, we were surprised when they only offered one additional room. This meant asking the photographers to vacate the room we had already paid for, causing them inconvenience.. Air Conditioning: The outdated window AC units lacked proper thermostats, forcing us to keep them running even when not in the room. Additionally, the lack of a second key card meant relying on reception to switch on the AC during our absence. Convenience: The unavailability of room phones and a lift made communication with reception and luggage transportation inconvenient. Breakfast: The limited set breakfast menu with few choices did not offer the variety we were hoping for. Positive Aspects: Hotel Staff: We appreciate the receptionist's politeness and helpfulness, as well as the kitchen staff's willingness to prepare breakfast early on our check-out day. Social Gathering: The hotel staff kindly allowed us to use the reception hall and pool area for socializing, as the rooms themselves lacked space. Laundry Services: The lack of laundry services at the hotel was an inconvenience for a three-night stay .

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clarkton Hotel
Clark

The room at Clark was outdated but offered sufficient space and had a good bathroom. However, the lack of a lift might be inconvenient for some guests

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Z Hostel
Manila

Did not satyed

Activity Reviews
Mt. Pinatubo Tour
Mt. Pinatubo Tour
Manila
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kawasan Falls Canyoneering Adventure
Kawasan Falls Canyoneering Adventure
Moalboal

Canyoneering: The safety precautions and assigning one guide per person for canyoneering exceeded our expectations and highlighted MangoTiger's commitment to safety, which is commendable, especially in Asia. The lunch was delicious with special mention to the extra sweet mangoe

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Oslob Whaleshark and Aguinid Falls Tour
Oslob Whaleshark and Aguinid Falls Tour
Cebu City

Nice one

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bohol Scuba Diving
Bohol Scuba Diving
Bohol Island

Safe and good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bohol Countryside Tour
Bohol Countryside Tour
Bohol Island

ATV was good

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island Hopping & Dolphin Watching Day Trip
Island Hopping & Dolphin Watching Day Trip
Bohol Island

Nice.Some snorkelling gears were defective

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Flight Bohol - Manila, Transfer to Treasure Mountain
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Travel from Treasure Mountain to Clark
Clark

Bad vans, crampy ride

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Thao Huynh

Viaggio Indimenticabile ma attenzione alla qualità delle strutture ed agenzie locali
Philippines | Jan 1 - Jan 13, 2024

Rocco Valentino
Rocco Valentino F.
Italy | Reviewed on Jan 21, 2024
la nostra avventura alle Filippine non è stato solo un viaggio ma qualcosa di più' importante per noi, ossia la nostra luna di miele.
L'agenzia grazie all'aiuto di Thao, ci organizzato il nostro itinerario in tutte le giornate permettendoci di visitare luoghi ma anche di svolgere delle attività ricreative che ci hanno fatto conoscere meglio e godere alcuni posti. Tutti i giorni siamo stati seguiti per lo svolgimento delle attività da Adam che oltre ad informarsi sullo svolgimento delle...
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la nostra avventura alle Filippine non è stato solo un viaggio ma qualcosa di più' importante per noi, ossia la nostra luna di miele.
L'agenzia grazie all'aiuto di Thao, ci organizzato il nostro itinerario in tutte le giornate permettendoci di visitare luoghi ma anche di svolgere delle attività ricreative che ci hanno fatto conoscere meglio e godere alcuni posti. Tutti i giorni siamo stati seguiti per lo svolgimento delle attività da Adam che oltre ad informarsi sullo svolgimento delle attività ci ha aiutato in diverse situazioni di contatto con le agenzie locali o risolvendo dei problemi che sono presentati.
Grazie a loro il nostro viaggio è stato un'esperienza indimenticabile

Se tornassimo indietro l'unico aspetto che migliorerei è la qualità delle strutture in cui abbiamo dormito, specialmente nei primi giorni, sicuramente in questi paese è molto più' saggio non scendere mai sotto i 4 stelle. Mentre all'agenzia Mango Tiger suggerisco di porre maggiore attenzione alla selezione delle agenzie locali e nel fornire loro le linee guida su come loro vorrebbero fosse realizzato il servizio.

Hotel Reviews
Amelie
Manila

The hotel was not really well cleaned

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hibiscus Garden Hotel
Puero Princesa

A comfortable Hotel with an excellent restaurant, you can find a lot of international dishes specially Italian. Also the cocktail are done with quality ingredients

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lime Resort
El Nido

Although the hotel is modern and the pool very nice it wasn't really well managed. There was a smell of sewage due to the fact that they discharge directly into the sea and in the rooms there was a smell of humidity that could certainly not be eliminated due to the lack of maintenance of the ventilation systems. If it were in another country it would be closed instantly, for further details I suggest reading the many reviews on Google

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oasis Resort
Bohol

Beautiful resort just close to the beach

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tarsier, Chocolate Hills, and River Cruise Tour
Tarsier, Chocolate Hills, and River Cruise Tour
Bohol Island

The activity was really unbelievable, thanks at our local guide that also choose a beautiful restaurante were we spent our lunch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Puerto Princesa explore with Underground River
Puerto Princesa explore with Underground River
Philippines
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Island-Hopping Tour
Island-Hopping Tour
Coron

we had the opportunity to make a private tour in Coron and it was really nice, thanks To Thao to give us this opportunity and thanks to our local guide to make it unbelievable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
El Nido Island Hopping
El Nido Island Hopping
El Nido
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Thao Huynh
Thao
Thao Huynh
Local specialist in Philippines | Replied on Feb 17, 2024
Caro Rocco, A nome del team, apprezzo sinceramente il tempo che hai dedicato a redigere una recensione così riflessiva. La tua comunicazione calorosa e premurosa fin dall'inizio ha reso l'intero processo semplice. Le tue gentili parole e il feedback positivo sono davvero preziosi, affermando l'impegno e la dedizione che io e il mio team mettiamo nella creazione di esperienze indimenticabili. Mi riempie di gioia aver condiviso il tuo viaggio e non vedo l'ora di darti il benvenuto per altre... Read more

Caro Rocco,

A nome del team, apprezzo sinceramente il tempo che hai dedicato a redigere una recensione così riflessiva. La tua comunicazione calorosa e premurosa fin dall'inizio ha reso l'intero processo semplice. Le tue gentili parole e il feedback positivo sono davvero preziosi, affermando l'impegno e la dedizione che io e il mio team mettiamo nella creazione di esperienze indimenticabili. Mi riempie di gioia aver condiviso il tuo viaggio e non vedo l'ora di darti il benvenuto per altre avventure arricchenti nei giorni a venire.

Grazie ancora per averci scelto, e sappi che la tua soddisfazione rimane la nostra massima motivazione. Auguro a te e ai tuoi cari il meglio.

Con affetto,
Thao.

Great trip to Thailand
Thailand | Aug 7 - Aug 19, 2023

P
Patricia C.
Danville, CA | Reviewed on Aug 25, 2023
Our trip to Thailand was a bit short, but it was great. Every city that we visited was amazing, but there was something unique being in Chiang Rai and so we would like to give a special shout out to our guide and driver - Nok and Dee. They simply went above and beyond and made it extra special.
From the moment I requested information for our trip to Thailand, Thao knew exactly what we were looking for. Our entire itinerary was done within a week. Thao was always on top of everything and...
Read more

Our trip to Thailand was a bit short, but it was great. Every city that we visited was amazing, but there was something unique being in Chiang Rai and so we would like to give a special shout out to our guide and driver - Nok and Dee. They simply went above and beyond and made it extra special.
From the moment I requested information for our trip to Thailand, Thao knew exactly what we were looking for. Our entire itinerary was done within a week. Thao was always on top of everything and she would always get back to you as soon as you would send her a note or a question. We were so impressed with her service.
As soon as we landed in Thailand, we had a dedicated team in case we ran into any issues or had any questions. Thank you Adam, Moruecha, and Orn for taking care of us! You were always on top of your game.

Hotel Reviews
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

It was awesome and really nice. I had a great time staying here with no issues.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nak Nakara Hotel
Chiang Rai

This hotel was also very nice, providing a comfortable stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art's Riverview Lodge
Khao Sok

This place was a bit too rustic for my liking. There was no WiFi and our shower was not working. However, it was nice being out in nature and felt like a tree house.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Slate Phuket
Phuket

Absolutely the best. The resort was luxurious and comfortable with excellent customer service. The property was well-maintained and it was convenient to get out of the resort. The security was also top-notch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
DAMNOEN SADUAK MARKET – MAEKLONG MARKET – KANCHANABURI
DAMNOEN SADUAK MARKET – MAEKLONG MARKET – KANCHANABURI
Bangkok

I did this on my own and it was an interesting experience. However, it seems to be more for tourists now.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Spend a Day with Elephants in Chiang Mai
Spend a Day with Elephants in Chiang Mai
Chiang Mai

It was great but a bit too long. The waiting time for our ride back was unnecessarily long and resulted in us getting stuck in traffic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Highlights of Chiang Rai
Highlights of Chiang Rai
Chiang Rai

Absolutely the best. The guide, Nok, went above and beyond in explaining things to us. The White Temple was amazing to see in person.

Quality of Experience
Guides, Drivers and Staff
Transport
Phi Phi Island by Speedboat
Phi Phi Island by Speedboat
Phuket

It was beautiful and the boat ride was a good experience. The weather was amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Thao Huynh
Thao
Thao Huynh
Local specialist in Philippines | Replied on Aug 29, 2023
Dear Patricia, On behalf of the team, I sincerely appreciate the time you've taken to craft such a thoughtful review. Your warm and considerate communication from the start made the entire process a breeze. Your kind words and positive feedback are truly invaluable, affirming the commitment and dedication that my team and I pour into curating unforgettable experiences. It brings me immense joy to have shared in your journey, and I eagerly anticipate the opportunity to welcome you back for... Read more

Dear Patricia,

On behalf of the team, I sincerely appreciate the time you've taken to craft such a thoughtful review. Your warm and considerate communication from the start made the entire process a breeze. Your kind words and positive feedback are truly invaluable, affirming the commitment and dedication that my team and I pour into curating unforgettable experiences. It brings me immense joy to have shared in your journey, and I eagerly anticipate the opportunity to welcome you back for more enriching adventures in the days ahead.

Thank you once again for choosing us, and know that your satisfaction remains our ultimate motivation. Wishing you and your loved ones all the best.

My best,
Thao.

Amazing, once-in-a-lifetime, trip to the Philippines!
Philippines | Jul 5 - Jul 26, 2023

Rubi
Rubi P.
Blairsville, GA | Reviewed on Aug 03, 2023
I never write reviews, but I couldn't pass on the opportunity to write this one. My family just returned from an amazing, once-in-a-lifetime, trip to the Philippines! There were 7 of us total (my husband and me, our 4 teenage kids - who had never been to the Philippines, and my mom - who was born and raised there but has been living in the U.S. for the past 51 years). Thao was incredible! From the moment we started planning, I was impressed by her prompt and articulate communication... Read more

I never write reviews, but I couldn't pass on the opportunity to write this one. My family just returned from an amazing, once-in-a-lifetime, trip to the Philippines! There were 7 of us total (my husband and me, our 4 teenage kids - who had never been to the Philippines, and my mom - who was born and raised there but has been living in the U.S. for the past 51 years). Thao was incredible! From the moment we started planning, I was impressed by her prompt and articulate communication skills. We spent a lot of time tweaking the itinerary, and she was always very receptive to my change requests, immensely patient with all of my questions, and so timely with her responses. She was professional, attentive, and enthusiastic, and I could tell that she was truly engaged in the process. I always felt like our trip and my family were special to her. Once our trip began, Thao remained involved and engaged with us through WhatsApp. If we had questions or concerns, she was there for us. She was responsive and accommodating - even through a couple of minor, unforseen issues, and we were always confident in her "presence" and support. She was readily available to us throughout our entire trip. I can't say enough good things about her! We would use Thao and kimkim again in a heartbeat!!

Local specialist: Thao Huynh
Thao
Thao Huynh
Local specialist in Philippines | Replied on Aug 03, 2023

Hi Rubi,

I would like to extend my heartfelt gratitude for your recent excellent review. Your kind words and positive feedback mean the world to me and serve as a testament to the hard work and dedication I put into providing unforgettable experiences. I am overjoyed to have been a part of your journey, and I look forward to welcoming you back for more adventures in the future.

Thank you once again for choosing me, and kimkim, and your satisfaction is always our ultimate reward.

Sending all the best wishes to you and your family.

My best,
Thao.