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Picos de Aventura

Created in 2002, Picos de Aventura is a local travel agency that allows you to enjoy the best that the Azores have to offer. Our activities — in sea and on land — let you know the best places on the island of São Miguel, involving you in a constant interaction with nature, and all that it represents, as well as the local culture and gastronomy.

Our team, endowed with qualified professionals along with its quality certification, is an added value that makes your experience with Picos de Aventura even more enjoyable and complete. Our company focuses on working with small groups in order to provide more specialized services without harming the places where the activities take place.

Featured trips & expertise

Best of San Miguel - 7-Day Active Itinerary in the Azores Islands

The scenario for this adventure is the island of São Miguel, the biggest of the 9 islands that compose the Azores Archipelago.  This adventure lets you discover both the most popular and remote places of the island in an active way, with a focus on authentic experiences, and a close relationship with nature and quality time.

Recent Trip Reviews for Picos de Aventura

Justin

Trip to the azores, the Azores - Sep 9 - Sep 15, 2018

Traveler: Justin S. - Local specialist: Cátia Chaves

Very happy with all activities booked by the specialist (note they work for one specific company, and all activities are booked through them). Had a great time, all guides were extremely knowledgeable and friendly. However logistical aspect could be improved.

Prior to arriving on the island the only information received about timing and where to meet was that someone from the company would pick us up from the airport. He then told us what time to be ready the next day, only to find out our... read more

Very happy with all activities booked by the specialist (note they work for one specific company, and all activities are booked through them). Had a great time, all guides were extremely knowledgeable and friendly. However logistical aspect could be improved.

Prior to arriving on the island the only information received about timing and where to meet was that someone from the company would pick us up from the airport. He then told us what time to be ready the next day, only to find out our guide assumed we were meeting in a different location. No one called or reached out to us until I called them 30 min after our original meeting time, which resulted in them sending the guide to a hotel we were not at. Two more calls later, we were finally on our way an hour later.

So overall very happy with our trip, but would recommend future travelers ensure you push to receive an a detailed itinerary from the guide service before arriving that includes the departure time each day, and where to meet. Additionally, make sure you have access to a phone that works in case something goes wrong, and they have your number.

Cátia Chaves, local specialist, responded to this review:

Hi Justin,
I am happy to realize that you had a nice time with us in São Miguel. I want to apologize for not sending you your day by day program with the final schedules before your arrival and the troubles it may have caused you.

Thank you for your feedback!

June azores trip with 2 college kids, the Azores - Jun 1 - Jun 11, 2018

Traveler: Scott R. - Local specialist: Leandro Silva

Great trip and experience. Loved it. Highly recommend. Azores offers a lot of cultural dynamics and activities, very accessible from Boston and at a very reasonable price. Great value. Also, close enough to consider long weekend excursions: Thursday night to Monday.

Frederick

Adventure holiday, the Azores - Mar 8 - Mar 15, 2018

Traveler: Frederick W. - Local specialist: Cátia Chaves

Everything about my KimKim experience was flawless, our planner Catia understood exactly the type of trip we were looking for, and booked us with guides that provided a unique experience in the Azores. When problems arose due to inclement weather, plans had to be canceled, bookings refunded, and other arrangements made, on the spot. This was all done seamlessly.

Cátia Chaves, local specialist, responded to this review:

Hi Frederick.
Thank you for your message. I am so glad to know you had a fantastic time at our piece of paradise! :)

Jon

Cycling in the azores , the Azores - Sep 29 - Oct 6, 2017

Traveler: Jon B. - Local specialist: Cátia Chaves

I really can't say enough about how much we enjoyed ourselves in the Azores. The islands are amazing and the tour took full advantage of their natural beauty. The agent who arranged the trip (Catia) did an excellent job and all the guides and activities were great. I would happily refer Kim Kim and Picos de Aventura to anyone who asks!

Catia was always friendly and prompt and answered all our questions with the right amount of detail. The trip she arranged was excellent from accommodations to activities.

Cátia Chaves, local specialist, responded to this review:

Hi Jon.
Thank you for your kind words. I am really happy to know that you had a wonderful time here! :)

San miguel - one week - mainly hiking, the Azores - Aug 15 - Aug 22, 2017

Traveler: Richard M. - Local specialist: Tiago Botelho

The choice of itinerary was good. The guides were excellent. Communications could be improved.

Tiago chose the hikes and other activities very well. The flight information had not be requested from us and we were not met at the airport. The wrong date for the departing transfer was given in the written documentation we were given on arrival. I provided a phone number for contact but we were never called when morning pickups were delayed.

Tiago Botelho, local specialist, responded to this review:

Richard,

Thank you very much for your feedback. It´s great to know you enjoyed the hikes and the itinerary we prepared for you.

As for the communication issues, I´m really sorry that they happened. I already took measures to change our procedures and make sure they won´t happen again.

It was a pleasure to have you and Joanne in our paradise!

Thank you,
Tiago

Active azores experience, the Azores - Aug 7 - Aug 13, 2017

Traveler: Mikki F. - Local specialist: Cátia Chaves

The tours and hotels that the travel partner arranged for were excellent. I was very pleased with the individual tour operators. There was a massive breakdown in communication between the tour company that I was communicating with and the tour provider due to the fact that there were two or three companies in between them. The meeting times on our trip vouchers did not always match the meeting times on our overall itinerary. The tour operators called us the "ghost clients" because they... read more

The tours and hotels that the travel partner arranged for were excellent. I was very pleased with the individual tour operators. There was a massive breakdown in communication between the tour company that I was communicating with and the tour provider due to the fact that there were two or three companies in between them. The meeting times on our trip vouchers did not always match the meeting times on our overall itinerary. The tour operators called us the "ghost clients" because they didn't have any information about us and didn't even know if we were real clients.

This was most problematic on the mountain climbing tour because the tour operator provides a document to participants instructing them on equipment and supplies that they are supposed to bring. We were lucky to have the operator for a different tour so she was able to send us the document the night before our climb. We were told that lunches would be provided on full-day tours, but this was not the case for the mountain climb. We had gone to a market earlier and just brought whatever food we had. We brought hiking equipment that was sufficient for the climb, but that was purely by chance. The tour company also needed our passport numbers to register us with the government as climbers and to get us insurance for the climb. Nobody told us about this and i happened to have a copy of our passports. If not, we wouldn't have been able to climb.
Had we not met with the tour guide the day before, we would have been unable to complete the climb (other people were not permitted to climb if they were not properly outfitted).

Another tour only had the name of the third party travel agency and not our names, ages, or nationality. After the other tour issues, we went to the tour provider the evening before our tour and they were ecstatic because this allowed them to put us in the correct group with other people who spoke english.

On another day, our transfer from the port to our hotel was not there when our ferry arrived so we walked to the hotel.

The next day, our guide for the full-day tour was not at the hotel at either of the times we were provided (tour voucher and itinerary had different times). We tried calling the number listed on the voucher, but it was the number for another travel company who the kimkim travel partner had booked through. We found a poster for the tour provider and managed to get in touch with her. The third party tour company had told her that we would be arriving that day and she should pick us up at the port, not our hotel.

Overall, i used kimkim because i wanted the tour planning and booking process to go more smoothly. Due to the multiple layers of tour companies between us and the eventual tour operators, there was a tremendous lack of communication. I imagine the multiple layers also added cost. Were it not for proactive steps that we took during the trip, this could have spiraled into a complete disaster.

There were small errors that i picked up on during the planning process. There were the mismatched tour times. It's hard to say whether some of the other issues were her fault or whether it was further down the chain. If she had directly booked things for me, the way i thought this would work, it would be easier to determine where the breakdown occurred.

Cátia Chaves, local specialist, responded to this review:

Dear Mikki.
I am sorry to hear that your experience was not the best during your holidays!
Since the plan included more than one island, I had to book the tours through other provider which we've worked before and is of trust.
In this case, and I hope you understand it, I gave them all the info they asked for and also asked for any special requirements which they did not informed me about. I already sent the provider an email in order to check what created this lack of information and... read more

Dear Mikki.
I am sorry to hear that your experience was not the best during your holidays!
Since the plan included more than one island, I had to book the tours through other provider which we've worked before and is of trust.
In this case, and I hope you understand it, I gave them all the info they asked for and also asked for any special requirements which they did not informed me about. I already sent the provider an email in order to check what created this lack of information and created all this unnecessary confusion with the activities. Once again, I am really sorry for all the trouble that it caused you.

Aug 2017, the Azores - Aug 5 - Aug 12, 2017

Traveler: Steven H. - Local specialist: Cátia Chaves

The schedule of activities felt oddly organized as our rest day was early in the week and prior to the more physical activities. The packed lunches with repetitive and monotonous. The trip was good but essentially we were paired with an agent from pico adventures so we were limited to activities only from their group even when we suggested an alternative it was dismissed. So essentially kimkim provided us with someone who made a hotel reservation for us and connected us to pico adventures.

See prior notes.

Cátia Chaves, local specialist, responded to this review:

Hello Steven, than you for your feedback.
May I ask which activities would you have liked to change? Please notice that August is the peak of the high season and sometimes it gets really difficult to find availabilities on short notice and I believe that was the case.

Hiking azores, the Azores - Jul 2 - Jul 8, 2017

Traveler: Catherine C. - Local specialist: Cátia Chaves

Thanks KimKim! This was an excellent trip and having KimKim back-up was comforting. You connected me with Picos de Adventura, a superb tour company and their "adventures" could not have been more fun or beautiful.

Catia was great -- I also worked with Tiago and they were both tremendously helpful with getting my trip organized and with any questions I had along the way. This is a great company clearly focusing on the best possible customer service.

Cátia Chaves, local specialist, responded to this review:

Dear Catherine. I am really glad we could help you building your holidays plan.
Thank you for your kind words!

Azores- sao miguel, the Azores - Jul 4 - Jul 10, 2017

Traveler: Lee M. - Local specialist: Cátia Chaves

If directions to the office were included, it would have been helpful for the 1st day. Also, having a dry, secure place to store phones/camera would be great for water adventures so we could have taken pictures. Alternatively, if there was a photo package, for the water adventures, we would have signed up for it.

Cátia Chaves, local specialist, responded to this review:

Dear Lee, thank you for the feedback.
If you have a look at the Welcome Kit I sent you which included all the information about our address and directions to our office, you'll find it there, so I thought it would be easy for you to find us. As for the water adventures, please notice that we are on a zodiac boat and there's not too much room there for storage but I appreciate your comments and will try to find a solution for this.

Azores, the Azores - Jul 2 - Jul 7, 2017

Traveler: Erica T. - Local specialist: Tiago Botelho

So organized, very accommodating, great variety of activities. Catia was so helpful with questions, preparation, and the overall planning of our trip. She even made a call for me in advance to help confirm a ferry trip I booked to another island for a day, because I was unable to dial internationally. Every single staff person was fun and friendly. Goncalo went above and beyond in accommodating us on our bike ride day around Sete Cidades. I would recommend Pico de Adventuras to anyone... read more

So organized, very accommodating, great variety of activities. Catia was so helpful with questions, preparation, and the overall planning of our trip. She even made a call for me in advance to help confirm a ferry trip I booked to another island for a day, because I was unable to dial internationally. Every single staff person was fun and friendly. Goncalo went above and beyond in accommodating us on our bike ride day around Sete Cidades. I would recommend Pico de Adventuras to anyone traveling to the Azores. It was a great deal, a great value, and included all the key things to see and do in Sao Miguel.

Tiago is a great guy! Fun personality, very friendly.

Tiago Botelho, local specialist, responded to this review:

Erica,

So glad to know that you and Frank had a great time. Thank you so much for your kind words for for all the enthusiasm both of you have showed since the canyoning we did at day 1!

Hope to see you again back at the Azores.

Tiago.

Peter

Explore and relax, the Azores - Jun 15 - Jun 21, 2017

Traveler: Peter B. - Local specialist: Tiago Botelho

The arrangements were quite seamless through KimKim with a tour operator in the Azores.

Tiago and his team were really accommodating, friendly and knowledgeable. The guides gave us a much better look, and insight, to the Azores and Sao Miguel.

Tiago Botelho, local specialist, responded to this review:

Peter,

Glad to know that you had an awesome time with us! We did our best to show you our paradise, and I hope you can come back one day.

From all of our team, many thanks to you and Julie for your enthusiasm and friendship.

Trip to the azores, the Azores - Jun 18 - Jun 24, 2017

Traveler: Judith C. - Local specialist: Cátia Chaves

The trip was amazing! The people were wonderful, warm, kind and friendly, the island is incredibly beautiful, the activities were fantastic. We loved it!

What could have been better then? More detail in the information provided. After booking the trip, we received nothing to confirm and no more specific information than was provided in the initial trip plan description.

Why was this a problem? For example, on the afternoon we arrived in Ponta Delgada, we were scheduled to go whale... read more

The trip was amazing! The people were wonderful, warm, kind and friendly, the island is incredibly beautiful, the activities were fantastic. We loved it!

What could have been better then? More detail in the information provided. After booking the trip, we received nothing to confirm and no more specific information than was provided in the initial trip plan description.

Why was this a problem? For example, on the afternoon we arrived in Ponta Delgada, we were scheduled to go whale watching, but no information was provided as to the time, location or meeting point for the activity. Before we left I thought to ask Cátia specifically about this and was told 1 pm, but I should have asked for more details. I guess I thought we would receive them on arrival, but we didn't. While it might have seemed obvious to them that we would meet at the boats in Ponta Delgada harbor, it was not obvious to us on the day of our arrival!

Similarly, the description provided for each activity was good for a general idea of the activity but fell short of giving enough specific information - duration, degree of difficulty, starting point, starting time, etc. For another example, the description of the "Route to Pristine" doesn't mention that it is a 14K hike with the first 3K uphill, never mind where you meet and what time, etc. The hike was fabulous and we loved it but it would have been good to know what we were getting into before we started on the journey.

Whenever we asked, the information was provided, and it was correct, but sometimes we didn't ask quite enough questions. Before traveling we asked Cátia to reserve a restaurant table only one night, at a small place where we heard reservations were necessary, which she kindly did. But we had to ask the date and time of the reservation (the day of), and were not told that the restaurant was cash only, which they say they tell you at the time the reservation is made, something we didn't find out until we had finished our meal. Fortunately, the owner seemed unfazed, we paid with all the Euros we had, but had to return by cab (the place was in another town) another day with enough cash to pay off the entire bill.

We figured most things out and they were expecting us at each step along the way, but it would have been good to provide us with a bit more specific of an agenda, at the latest upon arrival.

Please do not take this as a negative review! Overall, the activities were fantastic! We just would have liked a bit more detail in our itinerary.

Tiago and Cátia planned an incredible trip for us and we enjoyed it immensely. I'd like to thank all our drivers/guides/hiking companions - Luis, Luis, Mario, Philip and the Azores Fishing guys Eduardo and Diogo for being so wonderful, knowledgeable and kind, and showing us their beautiful home and all the great things there are to do there. Had we booked this trip without kimkim's help, we probably would have done less than half of what we did and certainly would not have tried canyoning, now my son's favorite new activity!

Cátia Chaves, local specialist, responded to this review:

Hi Judith.
I am really glad you had a nice time with us!

Thank you!

Hiking vacation for 2, the Azores - Apr 9 - Apr 14, 2017

Traveler: Carol R. - Local specialist: Cátia Chaves

Our trip went very smoothly and was a wonderful experience. We didn't wind up doing the activities on the days of our trip planned, but all of them were covered and it fit very nicely based on weather, etc...

Catia was very prompt in responding to any questions that we had during our trip.

Cátia Chaves, local specialist, responded to this review:

Hi Carol.

We tend change the order of the activities depending on the weather conditions because most of the tours are outdoor so it's better to have them when the weather is nicer. I am happy to know that you had a wonderful experience at our island.

Thank you for your feedback.

8 days of mixed adventure on são miguel, the Azores - Mar 25 - Apr 1, 2017

Traveler: Joseph M. - Local specialist: Tiago Botelho

Thanks Tiago, Cathy and I really enjoyed our week (post whale watch). We plan to return to visit other islands in the future.
You and your team were great!
Thanks so much - Joe

Tiago Botelho, local specialist, responded to this review:

Thank you Joseph! If you decide to come back, feel free to contact us!