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Kimkim

Travel12 operates trips on behalf of kimkim in Greece and Italy. It is a travel company that represents an innovative approach to travel planning and execution.

We offer authentic, coherent, tailor-made experiences in Greece and Italy, showcasing the unique natural, historical, and cultural heritage of the countries, and bringing travelers in touch with the locals' everyday life.

We design end-to-end experiences to meet traveler needs and preferences, and deliver them in a way that makes them unique and memorable: personalized, well-balanced, meaningful and truly enjoyable!

To ensure the best possible quality of services, everyone involved in serving our travelers has the appropriate knowledge, experience, training and attitude.

We pay attention to the detail to ensure your experience is flawless. We are committed to high quality and to continuous improvement. We care about sustainability and offer all our services with respect to natural and cultural heritage.

Kimkim is part of the following groups: Greece Travel Agents, Italy Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Kimkim

We loved our private guides for everything. T...
Greece | Oct 8 - Oct 16, 2025

A
Ashley N.
Charlotte, NC | Reviewed on Oct 17, 2025
We loved our private guides for everything. The hiking guide listened to us and took us on a challenging hike and since we finished early he took us to a place where we got to see how olive oil was made and how various olives tasted. Our guides on the both the bike tour and tha Acropolis were extremely knowledgeable about their areas and we learned a lot of information. Read more

We loved our private guides for everything. The hiking guide listened to us and took us on a challenging hike and since we finished early he took us to a place where we got to see how olive oil was made and how various olives tasted. Our guides on the both the bike tour and tha Acropolis were extremely knowledgeable about their areas and we learned a lot of information.

Hotel Reviews
NLH Monastiraki
Athens

We loved the location, the room was nice and the man who worked the morning buffet was extremely personable. We felt like we had made a new friend when we checked out.

Authenticity & Character
The staff is very kind and helpful. The buffet was amazing. . .
Location
Staff at hotel bent over backward to ensure that we had a wonderful stay.
Staff
They were extremelybkind and accommodated all of our needs.
Cleanliness & Comfort
The bed and our room.
Ippokampos Beachfront Hotel
Naxos

The pictures of the hotel were not at all what we were expecting. Apparently, our hotel had closed for the season so we were put in a horrible room. I was going to sleep on a chair at the beach. We called customer service and they arranged for us to meet with the supervisor of the hotel the next day and then put us in another hotel, The Anthony, and it was very nice.

Authenticity & Character
Don't ever put anyone in the initialnhotel that we were able to leave.
Location
Make sure that the hotel you book someone has not closed for the season.
Staff
She helped us with our move.
Cleanliness & Comfort
Everything! A cat came through the bathroom window and was sitting on our bed!
Kasimatis by La Perla
Santorini

Absolutely gorgeous overlooking the Agean sea. Perfect location!

Authenticity & Character
Location
Breakfast outdone our balcony was superior!
Staff
Cleanliness & Comfort
Activity Reviews
Private Acropolis Guided Tour
Private Acropolis Guided Tour
Athens

Guide was fabulous!

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Athens by Bike!
Enjoy Athens by Bike!
Athens

Our guide took us everywhere and made us feel very safe while on our bikes.

Quality of Experience
Guides, Drivers and Staff
Transport
The drivers were always on time. We had to change one transfer and they were very accommodating.
Sailing Tour around Naxos
Sailing Tour around Naxos
Naxos

Excellent. We met alot of nice people.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Hiking Naxos Paths
Hiking Naxos Paths
Naxos
Quality of Experience
Guides, Drivers and Staff
Our tour guide lead us up to the highest point on Naxos. He listened to us and took us on a strenuous hike.
Transport
Premium Sunset Catamaran Cruise in the Caldera lagoon
Premium Sunset Catamaran Cruise in the Caldera lagoon
Santorini

Awesome! The food was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Their positive attitude.
Transport
Local specialist: Tasos Mylonas

Our trip to Crete, Athens & Rethymno.
Greece | Sep 18 - Oct 2, 2025

Stanley
Stanley C.
Amesbury, MA | Reviewed on Oct 14, 2025
Other guides were Dimitris and Klio
This is our third KimKim adventure. It was the first time we rented a car to possibly have more flexibility. Everything was smooth when we landed in Athens and hopped to Crete. We were met but Kosta from Kosmos car rental and got a new car (but the windshield washer did not work). Off to Rethymno and we realized how Greeks drive. The double yellow lines in the center of the road is merely a suggestion. After a while driving went from unnerving to...
Read more

Other guides were Dimitris and Klio
This is our third KimKim adventure. It was the first time we rented a car to possibly have more flexibility. Everything was smooth when we landed in Athens and hopped to Crete. We were met but Kosta from Kosmos car rental and got a new car (but the windshield washer did not work). Off to Rethymno and we realized how Greeks drive. The double yellow lines in the center of the road is merely a suggestion. After a while driving went from unnerving to terrifying. Our hotel in old town Rethymno was lovely and so were the people there. We know you recommended staying in Chania and Heraklion and we elected to stay in Rethymno. We wish that you had persuaded us and said something about Greek drivers. As it was, we eliminated trips to Elafonisi beach and other places. We went to a beautiful beach Skinaria, the drive through the gorge was beautiful. The last leg of the drive to the beach was again terrifying. It really put a damper on our beach trips. We take some responsibility as you did warn us that it was 2.5 hours to Elafonisi. The tour of the Palace of Knossos was fabulous and Viv is a great tour guide. The museum was amazing. The hotel was nice and the people very friendly and helpful. The room was OK but we read that room 106 has a balcony and that would have been nicer.
Our tour of Chania with Petros was very good too. Parking was very challenging but manageable.
Athens was great. The Elysium was a beautiful venue for dinner with a perfect view of the Parthenon. The hotel was delightful. The car pick up was perfectly convenient and getting out of Athens was surprisingly easy. Hearing about the marathon scheduled for that day made us apprehensive but not a problem. Also it was nice to have a hotel with an elevator.
Nafplio; the drive was straightforward but after our experiences in Crete we were nervous and omitted some of the planned drives. The Athena hotel in Nafplio is beautiful with a nice room at the top floor. Of course, 70 stairs from the lobby to our room carrying heavy bags was not top of my list of exercises. I am 71 years old. I suppose I should have checked into that.
On our last KimKim adventure (Portugal) we thought about renting a car but then changed our minds. I wish we had done it differently on the trip.

Hotel Reviews
Athena Hotel Nafplion
Nafplio

If you are healthy enough to take a lot of stairs (70) then try for the rooftop room. Amazing views to the castle, the city and the harbor. If you are not in the best of shape, the stairs can be a lot. There is no elevator. Also, we could have used a better description of the location as we drove right past it using GPS. There is no parking at the hotel but you can briefly park 10 meters away. Parking is touch and go. There are parking lots and if you are lucky you can get a place not too far from the hotel.

Authenticity & Character
A very nice venue with the best shower of the 3 hotels. The room had a good amount of space.
Location
In the heart of the old city. Easy to get anywhere.
Staff
The only complaint was that there was nobody who could carry our bags up the 70 stairs
Cleanliness & Comfort
Noma Hotel Athens
Athens

Old but updated with a nice elevator, large bed, nice bathroom and shower and a balcony! Its location is close to the destinations we wanted to see and lots of nice areas to explore nearby.

Authenticity & Character
Location
Close to the Plaka and not far from Syntagnia sq. Close to the Elysium rooftop and Ergon House.
Staff
Friendly and willing to help.
Cleanliness & Comfort
Veneto Boutique Hotel
Rethymno, Crete

Room 107 has small floor-level windows. The restaurant is great, and the breakfast offerings are delicious and with a lot of options. Beds are comfortable, the shower is nice and the AC works well. Get room 106 as it has the only balcony. The staff are delightful and very helpful.

Authenticity & Character
The hotel is a 600 year old monastery that is beautiful and well kept.
Location
Please note: you cannot drive to the hotel, even to drop off your luggage.
Staff
Very helpful when we needed to change plans or get restaurant recommendations.
Cleanliness & Comfort
The beds are very comfortable and the rooms and dining area are kept very clean
Activity Reviews
Acropolis of Mycenae Guided Tour 
Acropolis of Mycenae Guided Tour 
Greece

We were surprised that this area was not as developed/restored as Knossos. It was however very interesting.

Quality of Experience
Guides, Drivers and Staff
Again as with all guide, certified, knowledgeable and very personable.
Transport
George was a very good guide.
Local transfer in Nafplio
Nafplio

This was OK since it was major highway. The car was OK except when the check engine light came on causing a lot of distress and anxiety as we were on a 2 lane road with no area to pull off.

Quality of Experience
I could have elected to get a transfer.
Sea Kayak above sunken Epidaurus
Sea Kayak above sunken Epidaurus
Nafplio

The weather report was for cold and wet so we did not go.

Car Rental Drop-off
Greece

Easy, drive up, park, toss the keys through the hole. Done

Private Knossos & Museum Tour
Private Knossos & Museum Tour
Greece

The Palace is much larger than we expected and it is very well presented with excavations and restorations.

Quality of Experience
Guides, Drivers and Staff
Viv is a wonderful and knowledgeable guide! We loved her discussion of the palace and her insight.
Transport
We rented a car.
Private Old Town of Chania guided walk
Private Old Town of Chania guided walk
Chania

Petros was very accommodating as we got there a bit late due to traffic and could not find parking close to the meeting spot. He is very knowledgeable about the area and its history. He recommended a great place for lunch that was not overwhelmed by tourists. Chania is a delightful place with a lot of history to explore.

Quality of Experience
Coastal Greece has a lot of history from the ancient times, Venetian then Ottoman occupation. All have left their imprint on the island.
Guides, Drivers and Staff
Petros was terrific. Very good guide!
Transport
We rented a car and as we said before, driving is not the best part of the experience.
Car Rental Pick-up
Greece

Kostas met us at the baggage claim and brought ut to the car. Very convenient.

Quality of Experience
Guides, Drivers and Staff
Transport
Although the car was new, the windshield washer did not work so I needed to carry a bottle of water to wash the window manually.
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 17, 2025
Dear Stanley,
Thank you very much for taking the time to share your detailed feedback. As I was surprised to read some of the points you mentioned, I would like to offer a few clarifications.
Considering that this was your second trip to Greece with us, and given that you had driven here before, the self-drive option was discussed as a way to offer flexibility and manage costs effectively. I therefore did not expect that this would cause difficulties during your journey. Regarding the car...
Read more

Dear Stanley,
Thank you very much for taking the time to share your detailed feedback. As I was surprised to read some of the points you mentioned, I would like to offer a few clarifications.
Considering that this was your second trip to Greece with us, and given that you had driven here before, the self-drive option was discussed as a way to offer flexibility and manage costs effectively. I therefore did not expect that this would cause difficulties during your journey. Regarding the car rental issue, had our team been informed while you were traveling, we would have gladly intervened to help resolve the matter.
As for Nafplio, it is one of Greece’s most beautiful medieval towns. During the planning process, we discussed that centrally located accommodations, while offering close access to points of interest and lovely views, lack elevators due to the town’s traditional architecture. Since having scenic views was a priority, and you approved the option I suggested, I understood that you were comfortable with it.
I sincerely hope that despite these inconveniences, you enjoyed discovering the beauty of Greece’s regions and that your trip left you with beautiful memories overall.
All the best,
Irene

Chris and team were outstanding on every dimension for a self-direct 18 day Greece vacation
Greece | Sep 23 - Oct 10, 2025

Tom
Tom D.
Minneapolis, MN | Reviewed on Oct 11, 2025
Chris and the Travel12 team did an outstanding job of preparing and supporting a fantastic 18 day itinerary for a self-directed Culture, Sightseeing and multi-stop Greece vacation. Chris suggested mainland destinations and island stays that really highlighted the diversity of what Greece has to offer. He punctuated the trip with a mix a small group activities and self-drive / self tour options that really suited experienced travelers like ourselves. He also made adjustments to the... Read more

Chris and the Travel12 team did an outstanding job of preparing and supporting a fantastic 18 day itinerary for a self-directed Culture, Sightseeing and multi-stop Greece vacation. Chris suggested mainland destinations and island stays that really highlighted the diversity of what Greece has to offer. He punctuated the trip with a mix a small group activities and self-drive / self tour options that really suited experienced travelers like ourselves. He also made adjustments to the initial proposed itinerary to meet our cost and experience expectations
Plus while in country the Travel12 team help make a number of real-time revisions to accommodate the weather changes (i.e. rain). The responses and updates were made within short time making it easy to adjust our daily schedules.
Always polite, helpful and responsive. Really a great effort

Hotel Reviews
Athens Ivy Suites
Athens

Perfect location for central Athens - nice sized room and comfortable beds. Large bathroom

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tsikeli Hotel Meteora
Meteora

Great location with access to mountains and restaurants. Excellent breakfast and hotel restaurant very good

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nidimos Hotel Delphi
Delphi

Hotel is ok but not great, location not bad but very soft beds, basic room (ascetically cold) - weird small bathroom. Marginal breakfast. It just wasn't an inviting place. One plus was the parking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leto Nuevo Hotel
Nafplio

Great views good beds very clean and inviting. I'd give it a 5 except for the following - issue is they kept locking the outside door hours early (supposed to be 11p and first night it poured rain and we forgot to bring the door code so at 10p we had to stand in rain and dark and call to get someone to give code so we can get in). Next night locked at 9p and there was another guest waiting who couldn't get in - but we had the code by then) When asked the next day they said it was an exception - but two nights in a row is not an exception

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Syrou Melathron
Hermoupolis, Syros

Great room and amazing sea views - loved breakfast up on the roof. Reasonable walk from main square. Bed is quite hard - but that seems to be a little more common in Greece. This would be 5 star except the room right over the main road out of town so noise from cars and especially motorcycles was enough to disturb sleep till after 12p and starting up again at 5am. For lighter sleeper it was loud enough (even with good windows/doors) to wake us up at times.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lithies Traditional Homes
Thíra

Really fantastic room, location, views and of course our hostess Maria - the sweetest! Loved the Caldera gives and the fantastic cave rooms - huge, with plenty of open space - tables - outdoor spaces, flowers. Just beautiful Plus inside a full kitchen and 2nd bathroom (which we didn't have need to use). Plenty of bottled water, beverages in fridge, excellent light breakfast delivered right on time. Plus away from crowds. And immaculate. Great location away from cruise ship crowds. Best stay on our trip

Authenticity & Character
A cave room in Santorini - as nice as it gets
Location
On the caldera - views for miles - tables, lounges, near restaurants and Fira - good pickup location for transfers
Staff
Maria and her staff are the best!
Cleanliness & Comfort
Everything was cleaned and immaculate
Avra Hotel
Rafina, Attica

Fine for a quick overnight necessitated by travel. Nice sea view, comfortable beds. An actually a good hotel restaurant with a small discount so we didn't have to go out in the middle of travel layover.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Acropolis & Athens Mythology Tour
Acropolis & Athens Mythology Tour
Athens

Great guide. Everything as expected. Good stories and more than enough time for pictures, lingering and excellent info on side questions.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Panoramic Meteora Tour
Private Panoramic Meteora Tour
Meteora

We didn't really need this tour because we had our own car and it was mostly just transportation. We go a refund because what we ended up on was not a private tour

Lunch with Olive Grove View
Lunch with Olive Grove View
Greece

What a wonderful family and learned a lot about olives and olive oil. Best tasting lunch on our entire trip. Amazing views over the ancient olive groves. A huge surprise at how much we liked it. (Also order a case to be shipped home). We were the only two that day so it was like a private tasting and lunch

Quality of Experience
Food
Best lunch - beans and moussaka - plus all the olives and tasting
Guides, Drivers and Staff
Transport
Island-Hopping to Hydra from Nafplio
Island-Hopping to Hydra from Nafplio
Nafplio

Great to see Hydra - but a 2 hour ride each way from hotel was bit much. It's a cute town - and not sorry we did it - but also wouldn't put it at the top of the list.

Quality of Experience
Guides, Drivers and Staff
Transport
Premium Morning Catamaran Cruise in the Caldera lagoon
Premium Morning Catamaran Cruise in the Caldera lagoon
Santorini

We switched and did the sunset. Great food some excellent views. The winds that day required course adjusting - so no beaches. But all in very comfortable and pleasant. A little hectic with transfers and getting on the boat - but that's what it is. Another must do.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santorini Highlights & Akrotiri
Santorini Highlights & Akrotiri
Santorini

Great guide - a good way to spend the a half day in Santorini - in and out of crowds and something other than Fira and Oia. Liked seeing the variety. Enjoyed the tasting and the ancient ruins. All in very worthwhile

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Chris Leontopoulos

We love Greece!
Greece | Sep 11 - Oct 4, 2025

Jennie
Jennie L.
San Jose, CA | Reviewed on Oct 11, 2025
Irene was a wonderful help setting a great itinerary, planning activities and finding lodging in great locations. The KimKim team provided support to us during the trip, keeping us posted on changes in schedule and responded quickly to questions (big and small) while we were traveling. We loved the detail provided to help us navigate between locations, stops along the way etc. they were all spot on! This was a memorable trip thanks to the KimKim team! Read more

Irene was a wonderful help setting a great itinerary, planning activities and finding lodging in great locations. The KimKim team provided support to us during the trip, keeping us posted on changes in schedule and responded quickly to questions (big and small) while we were traveling. We loved the detail provided to help us navigate between locations, stops along the way etc. they were all spot on! This was a memorable trip thanks to the KimKim team!

Hotel Review
Athens Cypria Hotel
Athens

It was fine and met our needs. The breakfast was adequate and there was an ample size dining room. The room was a “acropolis view” yes if you angled yourself just right on the small balcony you could see the Acropolis. The rooftop bar was very pleasant with a lovely view.

Authenticity & Character
A business hotel.
Location
Staff
The staff were very accommodating and helpful
Cleanliness & Comfort
The bed was not particularly comfortable. The lobby furniture was tired and worn With the small rooms this should be more accommodating.
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 17, 2025

My dear Jennie,
Thank you so much for your kind words! I am delighted to hear that you had a memorable trip and that everything went smoothly with the itinerary we crafted together.
I also truly appreciate your constructive feedback regarding your hotel in Athens — I will certainly take it into consideration for future travelers.
It was a great pleasure working with you, and I hope we have the chance to plan another wonderful journey together — perhaps to another corner of Greece or Italy again next time!
Wishing you all the best and many safe and inspiring travels ahead!
Irene

We enjoyed our 19 day Italy trip very much. E...
Italy | Sep 13 - Oct 1, 2025

M
Marianne B.
Los Angeles, CA | Reviewed on Oct 09, 2025

We enjoyed our 19 day Italy trip very much. Everything went very smoothly and we did ALOT!
Our driver Dino in Sorrento area was a standout. Polite, punctual, helpful and friendly. He was also quite informative seeing as he was a driver and not really a guide.

Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 17, 2025

Dear Marianne,
I am so pleased to hear that you enjoyed your trip to Italy, that everything went smoothly, and that you experienced so much along the way!
I will certainly pass along your kind words to Dino.
Wishing you all the best and many more wonderful journeys ahead!
Irene

Amazing Honeymoon in Italy
Italy | Sep 29 - Oct 5, 2025

K
Kailey B.
Seattle, WA | Reviewed on Oct 07, 2025
We booked through Kim Kim with the help of Tazos! Everything he helped us book was incredible from all transportation and hotels to incredible activities! The hotels chosen for us were perfect and definitely took into account our preferences of being in small boutique hotels within walking distance from many attractions. We even had a local driver ask us if we had been to Italy before because of how good our selection of hotel was! All of the activities booked for us were so fun and well... Read more

We booked through Kim Kim with the help of Tazos! Everything he helped us book was incredible from all transportation and hotels to incredible activities! The hotels chosen for us were perfect and definitely took into account our preferences of being in small boutique hotels within walking distance from many attractions. We even had a local driver ask us if we had been to Italy before because of how good our selection of hotel was! All of the activities booked for us were so fun and well done! Tazos and his team were so great to work with and really helped us plan our honeymoon with no stress! Overall we had such an amazing honeymoon and would definitely recommend!

Activity Review
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

This was a really great tour! The guide was so knowledgeable and taught us lots of fun and interesting things about the food and wine in Italy! All of the food was incredible! This tour was definitely a highlight of our trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

Petros was wonderful touring us about Chania!...
Greece | Sep 18 - Oct 2, 2025

P
Pam C.
Derry Village, NH | Reviewed on Oct 06, 2025
Petros was wonderful touring us about Chania! Also loved our tour of the Palace of Knossos and the Museum!! Read more

Petros was wonderful touring us about Chania! Also loved our tour of the Palace of Knossos and the Museum!!

Hotel Reviews
Athena Hotel Nafplion
Nafplio

Our room on the top floor and it's amazing 360 view was a lovely way to end the vacation!

Authenticity & Character
Our view.
Location
Quick access to everything in town.
Staff
Lovely Staff! So helpful!!!
Cleanliness & Comfort
Everything was nice and clean and comfy!
Noma Hotel Athens
Athens

Great locale and very cool and stylish digs.

Authenticity & Character
The essence of Athens.
Location
close to museums, dining and night life as well as Plaka
Staff
Very helpful!
Cleanliness & Comfort
Only complaint was a leaky shower. otherwise everything that we needed. Free water would have been helpful though!
Veneto Boutique Hotel
Rethymno, Crete

Lovely boutique hotel. Sadly my husband dropped his wedding ring down the drain in the bathroom floor we believe. No insurance. Food was excellent and service top notch as well, including the concierge, the wine and barista, and housekeeping. But the star of the show for me were the breakfasts and the wonderful lady(s) in charge!!!!

Authenticity & Character
The historic preservation. So many amenities.
Location
Rethymno location
Staff
The Concierges and the lady who was part of the waitstaff that managed the wines.
Cleanliness & Comfort
Clean and comfortable and the room was surprisingly large!
Activity Reviews
Acropolis of Mycenae Guided Tour 
Acropolis of Mycenae Guided Tour 
Greece

Excellent guide.

Quality of Experience
Guides, Drivers and Staff
Went out of his way to add details and stops that really made the tour special!!
Transport
Safe driver and so knowledgable. Ver nice and thoughtful.
Private Knossos & Museum Tour
Private Knossos & Museum Tour
Greece

Very knowledgable and nice personality. Very likable!!

Quality of Experience
Knossos
Guides, Drivers and Staff
Our guide and just the whole Minoan story.
Private Old Town of Chania guided walk
Private Old Town of Chania guided walk
Chania

Very informative!

Quality of Experience
excellent insight. Could not have had a better guide.
Guides, Drivers and Staff
Knowledgeable history major and Chania native.
Local transfer in Nafplio
Nafplio

No one warned us to be careful about the gasoline. We chose a station that seemed to be a common station with a midpoint cost. An hour after filling up we had a check engine light come on in the middle of no where. Very stressful. There was no manual about the car in the glove box. We thought we were about to have an engine failure. Very upsetting! The car itself was pretty old and a bit beaten up.

Quality of Experience
Guides, Drivers and Staff
Transport
They had better cars than we did.
Car Rental Drop-off
Greece

Easy

Car Rental Pick-up
Greece

The window washers did not work which is a big problem in dusty Crete!!!!

Quality of Experience
Cousel people before they travel there
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 09, 2025
Dear Pam and Stan,
Thank you very much for taking the time to share your feedback. I truly appreciate your detailed comments and the opportunity to learn from your experience, especially as I know how thoughtful and attentive you are.
I’m sorry about the issue you faced with the car and the gasoline, it must have been stressful. From my experience both as a driver in Greece and as a travel advisor organizing many self-drive trips, this appears to have been an isolated and unfortunate case of...
Read more

Dear Pam and Stan,
Thank you very much for taking the time to share your feedback. I truly appreciate your detailed comments and the opportunity to learn from your experience, especially as I know how thoughtful and attentive you are.
I’m sorry about the issue you faced with the car and the gasoline, it must have been stressful. From my experience both as a driver in Greece and as a travel advisor organizing many self-drive trips, this appears to have been an isolated and unfortunate case of poor-quality fuel, rather than something common or predictable.
As for the car itself, had I or our 24/7 Traveler Care team been informed at the time, we would have immediately contacted the rental company to request a replacement vehicle and assist you on the spot.
In any case, I completely understand how unsettling this must have felt and hope it didn’t take away from your overall enjoyment of Greece. Thank you again for your feedback and for trusting me with your trip.
I wish you all the best and many safe journeys ahead.
Irene

Tuscany and the Italian Riviera
Italy | Sep 19 - Oct 4, 2025

L
Larry N.
Atlanta, GA | Reviewed on Oct 06, 2025
I elected on this trip to use kimkim rather than book things myself as I generally do. It was a very good decision. Irene curated an excellent 16 day tour of Tuscany and the Italian Riviera. Their partner in Italy, Travel 12 was very responsive to any questions that surfaced during the trip. One example, there was a rail strike on the last day of our trip. Travel 12 researched and rebooked us on a train that would not be impacted by the strike. Irene and I had numerous exchanges about the... Read more

I elected on this trip to use kimkim rather than book things myself as I generally do. It was a very good decision. Irene curated an excellent 16 day tour of Tuscany and the Italian Riviera. Their partner in Italy, Travel 12 was very responsive to any questions that surfaced during the trip. One example, there was a rail strike on the last day of our trip. Travel 12 researched and rebooked us on a train that would not be impacted by the strike. Irene and I had numerous exchanges about the itinerary, she listened to my needs and crafted a truly outstanding experience. Her intimate knowledge of the area was particularly helpful in finalizing our itinerary. Every driver was either on time or early and extremely professional. The tours, particularly the Uffizi, the city walking tours, the Brunello winery tour and Cinque Terre tour were outstanding. All private and all with outstanding guides. Finally, I feel pretty certain that due to kimkim's and Travel 12's relationships with hotels and local tour operators that we received the best rooms and guides. I highly recommend both Irene and their local partner Travel 12 if you are planning a trip to Italy.

Activity Reviews
Florence Walking Tour
Florence Walking Tour
Florence

We always like to get some orientation to a city when we arrive and the walking tour of Florence was excellent.

Brunello di Montalcino Wine Tour
Brunello di Montalcino Wine Tour
Italy

We are both wine lovers, and the Brunello winery tour was fantastic. We visited two wineries and had an amazing private lunch at Violetta which was one of the best meals we had on our entire trip. Our guide added a bonus, a short visit to Pienza which we both wanted to see and certainly appreciated his flexibility.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 10, 2025
Dear Larry, I’m absolutely thrilled to hear that you enjoyed your journey!
Thank you so much for your kind words for me and the entire Travel 12 team, it truly means a lot.
It was a real pleasure working with you and introducing you to some of my favorite places in Italy. I’m delighted that everything came together so smoothly and that you had such a memorable experience. I hope to have the pleasure of reconnecting in the future to craft another inspiring adventure for you — perhaps in... Read more

Dear Larry,

I’m absolutely thrilled to hear that you enjoyed your journey!
Thank you so much for your kind words for me and the entire Travel 12 team, it truly means a lot.

It was a real pleasure working with you and introducing you to some of my favorite places in Italy. I’m delighted that everything came together so smoothly and that you had such a memorable experience.

I hope to have the pleasure of reconnecting in the future to craft another inspiring adventure for you — perhaps in another beautiful corner of Italy or Greece.

Wishing you many wonderful travels ahead!

Warm regards,
Irene

Greece: Beyond expectations
Greece | Sep 2 - Sep 12, 2025

Krissy
Krissy Y.
Des Moines, IA | Reviewed on Oct 01, 2025
Trip to Greece was amazing! Perfectly planned out, rides were spot on time and accommodations were wonderful!! Anytime I had a question, the travel team replied immediately. Just fantastic service from KimKim team! Irene was amazing in planning the trip, I couldn't ask for anything more or better! Read more

Trip to Greece was amazing! Perfectly planned out, rides were spot on time and accommodations were wonderful!! Anytime I had a question, the travel team replied immediately. Just fantastic service from KimKim team! Irene was amazing in planning the trip, I couldn't ask for anything more or better!

Hotel Reviews
Mythic Valley Boutique
Litochoro Village

Super clean and cute, perfect location and service!

Authenticity & Character
Location
Just off the main road, ear the restaurants and shops.
Staff
Cleanliness & Comfort
Lithies Traditional Homes
Thíra

Stunning views, amazing accommodations and service was excellent and so friendly.

Authenticity & Character
Location
Beautiful view.
Staff
So friendly, caries our luggage up amd down the many stairs.
Cleanliness & Comfort
Clean , roomy, just wonderful!
Athina Studios & Suites
Naxos

Great location, short walk to the sea, and wonderful restaurant in the back..Just amazing

Authenticity & Character
Location
Across the road to the sea, simply amazing view at dinner at the restaurant
Staff
So friendly
Cleanliness & Comfort
La Divina
Athens

Wonderful hotel, amazing bathroom...great location to view and see the Acropolis and Parthenon . Amazing staff

Authenticity & Character
Location
Could see the Acropolis out the window...
Staff
Cleanliness & Comfort
Activity Reviews
Local Transfer in Naxos
Naxos

On time, all the time...amd super friendly

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to Mykonos & Delos
Boat Trip to Mykonos & Delos
Naxos

Delos was awesome.....Mykonos, was not as enjoyable. Felt we were dumped at a tourist trap.. Should have had more time here to get outside the market.

Quality of Experience
Again, mykonos we wished we could have seen more than the tourist trap.
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa
Irene
Irene Lappa
Local specialist in Athens, Greece | Replied on Oct 03, 2025

My dear Krissy,
I’m absolutely thrilled to hear you had such an amazing trip!
Thank you so much for your valuable feedback and your kind words, it truly means a lot. It was such a pleasure working with you and helping plan this journey.
I hope we’ll reconnect soon to create another wonderful adventure, perhaps exploring a different side of Greece or even Italy next time!✨
Warmest regards,
Irene

A heartfelt thank you to Tasos, our outstandi...
Italy | Sep 16 - Sep 27, 2025

J
Joseph M.
Danvers, MA | Reviewed on Sep 30, 2025
A heartfelt thank you to Tasos, our outstanding travel consultant, for crafting a flawless and enriching journey through Milan, Lake Como, and Lake Maggiore. Every detail—from accommodations to transfers—was seamlessly executed, allowing us to fully immerse ourselves in the experience. We were especially impressed by the local tour guides, whose deep expertise, warmth, and captivating storytelling brought each destination to life. Their insights added layers of meaning to every site we... Read more

A heartfelt thank you to Tasos, our outstanding travel consultant, for crafting a flawless and enriching journey through Milan, Lake Como, and Lake Maggiore. Every detail—from accommodations to transfers—was seamlessly executed, allowing us to fully immerse ourselves in the experience.

We were especially impressed by the local tour guides, whose deep expertise, warmth, and captivating storytelling brought each destination to life. Their insights added layers of meaning to every site we visited, making the “Last Supper” and the Armani/Silos Museum true highlights of Milan.

At Lake Como, the Charming Bellagio Boutique Hotel lived up to its name—intimate, elegant, and staffed by genuinely helpful professionals. And at Lake Maggiore, the Grand Hotel Des Iles Borromées was nothing short of spectacular, offering timeless grandeur and breathtaking views.
b
Tasos, your meticulous planning and thoughtful recommendations made this trip unforgettable. Many thanks for rearranging two days at Lake Como due to rain. We’re deeply grateful for your guidance and look forward to the next adventure you help us create. Mille grazie!

Hotel Reviews
Grand Hotel Des Iles Borromees
Stresa

Beautiful hotel from the mid-19th century. Gorgeous in every way. Staff and service were exceptional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Charming Bellagio Boutique Hotel 
Bellagio

Such a beautiful hotel, well appointed, and gorgeous gardens, pool, and gazebo. The staff was exceptional in every way!! Breakfast was delicious and well presented.

Authenticity & Character
Location
Easy to walk to all places of interest in town.
Staff
Cleanliness & Comfort
Senato Hotel Milan
Milano

Lovely place, great location and exceptional front desk service! Delicious breakfast spread!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Driving Tour of Lake Maggiore
Private Driving Tour of Lake Maggiore
Lake Maggiore

We visited the Suisse towns Locarno and Escona and drove back to Italy to visit Canobio. Our driver Roberto was on time, attentive and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of the Borromean Islands
Private Tour of the Borromean Islands
Lake Maggiore

Carolyn our fabulous tour guide walked us through each of the islands and was thoroughly knowledgeable about each one.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Varenna
Private Guided Tour of Varenna
Lake Como
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Como and Brunate
Private Guided Tour of Como and Brunate
Lake Como

Such a fun day. The funicular took us up to the top of the mountain where we toured Brunate, the most charming and beautiful village. Don't miss this event. Carolyn our tour guide was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Lake Como Boat Tour
Private Lake Como Boat Tour
Lake Como

This was such a fun experience not only because of the wonderful and beautiful sites but because our tour guide Pietro was the best.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Last Supper & La Scala Museum Tour
Private Last Supper & La Scala Museum Tour
Milan

An unforgettable experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Armani Silos Museum Tour
Private Armani Silos Museum Tour
Milan

Outstanding experience. Lorella who was a certified Armani docent provided us with an amazing tour. An experience I'll never forget.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour Duomo and Sforza Castle
Private Guided Tour Duomo and Sforza Castle
Milan

Our guide Merilena guided us through the rooftop and Duomo tours. The elevator to the rooftop was a blessing. Don't miss these views.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Museum of Science and Technology Tour
Private Museum of Science and Technology Tour
Milan

Worth seeing this! Very educational.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tour of Brera District
Private Tour of Brera District
Milan

Our guide Lorella was amazing, knowledgeable, and personable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local transfer in Milan
Milan

All tranfers were on time, vehicles were clean, spacious and well cared for. Drivers were pleasant, enjoyable, and knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas