Travel12

Italy is amazing! The start of planning and booking with Irene was easy and Irene made sure to answer every question I had. Once the trip started, everything went as scheduled and we had constant communication with a travel team. Our guides through Liv Tours were awesome. They knew so much information and also engaged our teens through out. The cooking class with Towns of Italy in Florence was amazing and Lisa was an incredible instructor! Our food tour through Trastevere was so much fun. We enjoyed getting a tour of the neighborhood where the locals go and also tasting yummy food. Areulio (sp?) was amazing as well. Our favorite by far was Sorrento! We loved the Path of the Gods hike with Antonio through Leisure Italy. He was knowledgable and patient with us as we hiked. Dino, our driver was great as well for this hike! The boat day for our last day with Capitano Ago was just amazing. Our skipper, Orlando was great and we enjoyed the entire day seeing the coast and the blue waters. He recommended an awesome spot for lunch in Capri and even made the reservation for us! I can’t say enough about this trip, it was just incredible and our teens loved it as well! We can’t wait to go back!

My husband and I had the best time in Italy! Tasos and the kimkim team did a fantastic job from start to finish. We stayed in beautiful hotels, usually tucked away on a quiet street but still in the heart of each city. The excursions booked were all with incredibly knowledgeable guides. My favorites were an ebike tour through the heart of Tuscany and a boat ride around the Amalfi Coast. The restaurant recommendations in each city were also great, kept us away from any tourist traps. The kimkim care team was super responsive during our trip as questions came up. The whole trip was so seamless, and we can't wait to use kimkim for future European travels.

Hotel Reviews

Hotel Olimpia

Venice

The best hotel breakfast! We stayed here for two nights. It's in a very better restaurants and museums, but didn't have to walk more than 25 minutes or so in any direction. convenient location, close to the train station and the part of Venice accessible by car. It did mean it was a bit further to walk to. Room was quaint and clean, and staff was very friendly.

Authenticity & Character

The best Euro breakfast!

Location

Close to train station and ferry station, but a bit further from the best restaurants.

Staff

Very friendly and knowledgeable about the city

Cleanliness & Comfort

Residenza d'Epoca Palazzo Borghesi

Siena

This is the sweetest bed and breakfast in the heart of Siena! Very close to the Siena Cathedral and main piazza, with a beautiful view of the city. I would give this hotel 5 stars, but my husband had a hard time sleeping due to some festivities in the alley behind our room both nights of our stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Modigliani

Roma

Loved this hotel! It's tucked away on a quiet street in the heart of the city. We walked past the Trevi fountain every night on our way back to the hotel. The breakfast was decent, and the dry cleaning service was a huge plus after traveling for several days prior.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Michelangelo

Sorrento

A very nice hotel in Sorrento! We stayed here three nights in one of the recently renovated suites. Beautiful balcony with a view, used the pools, and enjoyed drinks at the rooftop bar. Decent location, about 25 min walk to get down to the main marina.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Venice Boat Tour by Night

Venice

Quality of Experience

Guides, Drivers and Staff

Transport

Chianti E-Bike Tour with wine tasting

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi Coast Boat Tour From Sorrento

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

All the tours by LivTours were excellent, the Venice guide Nico was great as was the guise for the Forum and the Vatican guide. Breakfast at the Rome hotel was very limited compared to the other hotels.

Hotel Reviews

Lancaster Hotel

Milan

Great breakfast, good location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Al Theatro Palace

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Duomo

Florence

Amazing location. The reception was on the 4th floor with rooms on 3rd or 5th floor which was a little awkward. Free gelato!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Le Clarisse al Pantheon

Rome

Authenticity & Character

Location

U

Staff

Cleanliness & Comfort

Hotel Villa di Sorrento

Sorrento

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Evening Aperitivo in Navigli

Milan

Not much food, more drinks

Quality of Experience

Guides, Drivers and Staff

Transport

Milan Highlights Private Tour with Last Supper & Duomo

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Local transfer in Milan

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

The WhatsApp support group during the trip was amazing! Prompt, helpful, and proactive to make sure we were setup with everything we needed on our trip.

Hotel Reviews

Alfieri9 Boutique Hotel

Florence

Adorable setup, extremely clean, wonderful staff. Was a little bit of a walk to main attractions, but not bad. Would recommend and stay again.

Authenticity & Character

Unique, cozy, great decor

Location

Little closer to main attractions.

Staff

Friendly and helpful

Cleanliness & Comfort

No issues in room or lobby.

Villa Accini

Great location, kind staff, great outdoor relaxation space.

Authenticity & Character

Some components were a little dated, but it gave it charm.

Location

Close to town.

Staff

Super kind and helpful

Cleanliness & Comfort

Spacious room and clean!

Palazzo Tritone

Sorrento

Fabulous location for exploring Sorrento! Clean and spacious

Authenticity & Character

Unique setup, with some modern touches

Location

Short walk to dining and shopping and main Sorrento attractions

Staff

Cleanliness & Comfort

Hotel Modigliani

Roma

Charming spot, super nice and helpful staff, safe location.

Authenticity & Character

Upgraded but still had older charm elements

Location

A bit of a walk to main attractions, but nice neighborhood and fun to walk around to things nearby.

Staff

Very willing to help with luggage, bar, breakfast, etc.

Cleanliness & Comfort

Activity Reviews

Chianti Wine & Olive Oil Tour from Florence

Florence

The guide was funny, insightful, and made the experience really great.

Quality of Experience

The wineries and staff at the wineries.

Food

Lunch at the winery was authentic and paired well with the wine.

Guides, Drivers and Staff

shared lots of great history and info to make the drive and in-between time go by quickly

Transport

Bus was great

Hiking the Path of Gods

Sorrento

The most incredible views! Great to experience the landscape and learn about the communities in the area.

Quality of Experience

The views and the guide sharing info along the way made it more memorable.

Guides, Drivers and Staff

Wonderful - outgoing, kind, and knowledgeable!

Transport

the drive to the starting point is a bit curvy and slow, so plan time accordingly.

Vatican Guided Tour

Rome

We were happily surprised how great the tour went. The right amount of time and highlighting of key points of interest. Especially cool to learn things you wouldnt know if you didnt go with a guide.

Quality of Experience

So much history and info shared that only a guide would know.

Guides, Drivers and Staff

David was incredible - helpful with questions, balance of time to absorb and experience, but got through a lot of things to see!

Transport

Meeting spot was easy and the line didnt take long to get through.

Private Colosseum Tour with Underground Access

Rome

The guide was so sweet and knowledgeable. Was able to share info that made what you were looking at and walking through so much more meaningful.

Quality of Experience

Learning while seeing ruins was a great experience.

Guides, Drivers and Staff

Sweet and smart guide. She enriched the experience and made it worthwhile.

Transport

Meeting point was easy to navigate.

Private Pompeii Tour

Pompeii

More to see than expected and pleasantly surprised at the different bits of history to take in.

Quality of Experience

The 2 hours was plenty to take in the history and have time in the day for other things.

Guides, Drivers and Staff

Guide shared lots of facts we wouldn't have known otherwise. We were able to see highlights and most important things in a timely manner. Very nice and thoughtful with answers and conversations.

Transport

We were unsure as to whether or not use a travel agent for our trip, after this trip…we will probably ALWAYS use one! We had the best experience with KimKim and Irene. Scheduling was prompt, detailed, and everything we wanted. No detail left undone. Irene was always very fast to respond to our inquiries, and always open to a call or Teams meeting. When we would suggest an idea, she always gave her honest option and recommendations which were very much appreciated based on her experiences. Irene was unavailable after we had booked our trip and we were passed to another local agent. This made us a little nervous because Irene had been with us all along, however we had the best experiences with the new agent yet again! Absolute perfection! While on our trip to Italy we had a couple of questions or concerns along the way. We were able to message KimKim and we had a response each time almost immediately! One of the issues was with our first hotel checkin, and they even called and spoke to the hotel directly to clear the miscommunication up. Our travel guides on our actual trip were incredible! All English speaking, kind, funny, knowledgeable, and had our best interest along the way. We are grateful for all of them and the experiences they gave us. Kimkim did a great job of rearranging our travel plans one of the days unexpectedly. The Pope was in town and they adjusted our drivers/tours/times to make sure that we were able to enjoy our vacation to the fullest, rather than being stuck in traffic not able to access the city that was blocked off. Overall 10 out of 10 for the KimKim team that carried us through this amazing adventure! Thank You!

From the moment Irene reached out to me to start the planning of our trip, to the time we boarded our return flight - everything went as smoothly as possible.
This was our third trip w/ Kimkim and we are happy that it worked out as we expected.
We are super thankful to Irene and Travel12 team for making our trip memorable.
All the guides, drivers were very knowledgable, respectful and we enjoyed talking to them during our tours.
Thank you!!

Hotel Reviews

The Floor

Milano

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Santa Maria Novella

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Royal Continental Hotel Naples

Naples

Authenticity & Character

Location

Staff

The front desk staff can do better with friendly communication.

Cleanliness & Comfort

Hotel Modigliani

Roma

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Tour of Brera District

Milan

Our guide was very knowledgeable and explained the paintings, history well!!

Lake Como full-day Trip from Milan

Milan

we had a really good visit to Lake Como. The weather goddess favored us and gave such a wonderful day - both cloudy and bright and sunny.! our guide adjusted our plan for the day according to the weather. He took care of the subway and the train tickets and over all had a lovely day w/ his help.

Quality of Experience

Guides, Drivers and Staff

very friendly, informed and adjusted plans according to our interests and weather.

Transport

Our guide took care of the public transportation tickets etc also so smoothly and ensured we had a proper back and forth. Train journey was very nice!

Milano Fashion Tour

Milan

we were delayed by 15-20 mins, no mistake of our guide, but the GPS took us on a long route. though our time was short, we got good info on Armani, walked to Prada. Very nice of our guide to spend good time w/ us.

Quality of Experience

Guides, Drivers and Staff

Afternoon Naples Walking Tour & Seafood Dinner

Naples

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Amalfi Coast Driving Tour

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Private Full Day Tivoli Tour from Rome

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private Appian Way and Catacomb Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

did not expect a Merc S350 :) this transport was the best of the trip.. enjoyed a lot!

Milan Highlights Private Tour with Last Supper & Duomo

Milan

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican Guided Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

we walked to all the destinations - hotel selection was really good.

Truly nothing was left to chance. It was a lot but I have all week to recover! EVERY guide was incredible! Knowledgeable, engaging, fun!! No better way to experience ALL the things ! I can’t thank them enough!!

Extreme apologies for this delay
My clients were very slow with their feedback.

They were blown over with the absolutely fabulous experience it was for the whole family.
The services were great and I think the highlight was the boat trip at Amalfi

Thanks very much to Irene who was very patient and prompt with responses and helping fully, for the success of this trip.

Thank you Kimkim

Rosita

Activity Reviews

Useful Information

Italy

Clients had a poir experience with the driver who asked for payment

Quality of Experience

Private Val d’Orcia Tour for Fernandez Family

Tuscany

Excellent

Quality of Experience

Private Val d 'Elsa Tour for Fernandez Family

Tuscany

Amazing staff and hosts

Local transfer in Amalfi Coast

Italy

Private Capri Boat Tour from Amalfi for Fernandez Family

Amalfi Coast

Extremely fantastic and loved by the guests Staff were fabulous

Private Vatican Guided Tour

Rome