Company Logo for Venice Liberty Travel
Specialists
Reviews for Venice Liberty Travel
Traveler Photos

Venice Liberty Travel

Liberty Travel is a dmc based in Mestre, specialized in tailor-made tours for groups and FIT clients all around Italy since 1993. Starting from 2021, we are part of Bassani Group, a very old and reliable company based in Venice and acting in various touristic fields, as DMC, travel agency and tour operator, land excursions and shipping services supplier for the main cruise lines. The group also hold a land and maritime transport provider and a maritime and shipment agency since 1860.
Bassani Group also organizes events for important clients as Valentino, Allianz, Swatch and others.
Our company is well known on the US Market; we provide land services in Italy to the main cruise lines and US tour operators as Tauck, Uniworld, Adventures by Disney.
We support clients from various markets (France, Belgium, Canada, Turkey, US, Mexico) so we are very used to talk to clients from multiple countries and cultures.
I think our strong points are first off all creativity; we surely arrange classic programs for our clients, but our specialty is off the beaten paths journeys. We organize a lot of thematic and cultural tours for clients with specific interests. Even when we propose the classic places as Venice for instance, we try to include in our programs places normally out of the touristic circuits like visit to small private museums or palaces or special and exclusive private experiences.
We work all over Italy with many suppliers, we do a lot of scouting to find the most authentic experiences. We do not work with “touristic” suppliers, we rather prefer small ones, we work with family run wineries for instance, that are not even used to welcome tourists. Our clients love meeting this kind of people and adore the interaction we offer them with local people.
Also regarding accommodation, we surely sell luxury and famous properties, but also small boutique hotels far from the tourism areas and also new concept hotels as the “Alberghi Diffusi” (That’s a kind of accommodation you can find only in Italy, we can translate it with “Scattered hotels”).
Moreover, we are really focused on sustainability, we recently obtained a certification, and we propose sustainable journeys. We propose our clients to use train instead of cars or we propose them to overnight in small villages to help the local economy to grow. We have a very nice program around Umbria, a region that was affected by a terrible earthquake few years ago. Visiting those places (which are amazing and where life was almost back to normality by the way) our clients help the local communities to continue their business there.
Each request we receive is different to us, we really try to build for each client his unique journey to Italy, by adding some little things and surprises along the way. In fact, communication with our travelers is a must to know their interests, passions and provide an unforgettable journey.

Venice Liberty Travel is part of the following groups: Italy Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Venice Liberty Travel

All of the excursions were perfect. The food...
Italy | Apr 3 - Apr 13, 2024

Debra
Debra N.
Brea, CA | Reviewed on Apr 27, 2024
All of the excursions were perfect.
The food tour in Florence was amazing thanks to our tour guide Cassidy!! Seeing the Amalfi Coast was a dream come true.
Overall the trip was seamless, no stress at all. Julia created the best trip for us.
Read more

All of the excursions were perfect.
The food tour in Florence was amazing thanks to our tour guide Cassidy!! Seeing the Amalfi Coast was a dream come true.
Overall the trip was seamless, no stress at all. Julia created the best trip for us.

Hotel Review
Lunetta Hotel & Spa Roma
Rome

N

Authenticity & Character
Location
Close to everything in Rome .
Staff
Everyone was helpful and knowledgable.
Cleanliness & Comfort
Activity Review
Florence Food Tour
Florence Food Tour
Florence

Amazing!!!!!!! Cassidy our tour guide was so sweet and informative. The food was delicious and it was nice that the group was small. I would take Cassidy’s tour again!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati

Do a foodie tour first!
Italy | Mar 9 - Mar 15, 2024

Sarah
Sarah M.
Atlanta, GA | Reviewed on Mar 26, 2024
Marta, our travel specialist was awesome. She gave great advice and responded quickly. Marta was an absolute pleasure. The excursions were wonderful and a lot of fun. The hotels were gorgeous and accommodating in Florence and Venice. The hotel in Rome, Boutique Hotel Campo de’Fiori, was ok. We did get the apartment as our room, which was nice, however we had to climb three flights of stairs and did not get any help from the hotel. It was supposed to be an apartment on the first floor. ... Read more

Marta, our travel specialist was awesome. She gave great advice and responded quickly. Marta was an absolute pleasure. The excursions were wonderful and a lot of fun. The hotels were gorgeous and accommodating in Florence and Venice. The hotel in Rome, Boutique Hotel Campo de’Fiori, was ok. We did get the apartment as our room, which was nice, however we had to climb three flights of stairs and did not get any help from the hotel. It was supposed to be an apartment on the first floor. With that said the location was right in the heart of a lot of restaurants, daily open market and close to everything.
Our tour guide for the coliseum in Rome was AWESOME! I did not get his name, but he was very knowledgeable and knew all the right places to take us for breathtaking views. He was very passionate about his job.
Our tour guide for the walkie foodie tour was also AWESOME! Next time I will do a foodie tour first thing so I know how to spot authentic Italian food! I highly recommend Goumetaly for any foodie tour!
Tania, our tour guide for Cinque Terre, she was AWESOME as well! She took her time and was very knowledgeable about the villages we visited. We had lunch at il Baretto and the food was delicious and plentiful! There was a problem with the train running more than an hour late to take us back to the town where the car was parked. Tania and her team were on top of the situation and had a taxi pick us up and take us to the car to keep on schedule.
I greatly appreciated the local assistant in Venice. Navigating Venice for the first time would not have been easy on our own!

Local specialist: Marta Toso
Marta
Marta Toso
Local specialist in Venice, Italy | Replied on Mar 28, 2024

Ciao Sarah!
Thank you for taking the time to share feedback about your trip.
It was a great pleasure to work with you and I am very happy that you enjoyed your experience. It's wonderful to know that our outstanding local guides had a significant impact on your trip.
I wish you all the best,
Arrivederci!
Marta

Amazing 1st Trip to Italy
Italy | Oct 19 - Oct 28, 2023

Karen
Karen P.
Delray Beach, FL | Reviewed on Nov 18, 2023
I would like to extend my heartfelt thanks and appreciation to Giulia and her KimKim Team for arranging such an amazing trip to Italy. From the moment we stepped off the plane in Venice till the time we (regretfully) departed from Naples, we were met as promised by Giulia's tour guides & drivers. They were on time, knowlegeable, and displayed the utmost professionalism. They really made this trip special! It was all I expected and more. With familial roots in this beautiful coutry, I... Read more

I would like to extend my heartfelt thanks and appreciation to Giulia and her KimKim Team for arranging such an amazing trip to Italy. From the moment we stepped off the plane in Venice till the time we (regretfully) departed from Naples, we were met as promised by Giulia's tour guides & drivers. They were on time, knowlegeable, and displayed the utmost professionalism. They really made this trip special! It was all I expected and more. With familial roots in this beautiful coutry, I hope to return one day, and my first call will be to Giulia. Keep up the good work!!

Hotel Reviews
HOTEL AL PONTE MOCENIGO

Beautiful room, and I loved the bath!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Berchielli
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel L'Orologio Roma
Roma
Authenticity & Character
Location
Centrally located and easy access to all
Staff
Super friendly staff!
Cleanliness & Comfort
Super comfortable room, great bathroom!
Hotel Continental
Sorrento
Authenticity & Character
Location
Beautiful views from rooftop
Staff
Cleanliness & Comfort
Activity Reviews
Tuscany: San Gimignano & Volterra Day Trip with Food & Wine
Tuscany: San Gimignano & Volterra Day Trip with Food & Wine
Italy

Luciana was very vivacious, extremely knowlegable guide, great driver! This tour was one of my favorite of the trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Meet & greet by our English-speaking assistant
Venice Airport (VCE)
Quality of Experience
Guides, Drivers and Staff
Transport
Gondola ride
Gondola ride
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Cicchetti and Wine tour
Cicchetti and Wine tour
Venice

Very warm and friendly guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Group Tour
Vatican & Sistine Chapel Group Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Venice Walking Tour with guide
Venice Walking Tour with guide
Italy

Very friendly and informative guide.

Quality of Experience
Guides, Drivers and Staff
Transport
One Day on the Amalfi Coast with driver (Amalfi, Positano, Ravello)
One Day on the Amalfi Coast with driver (Amalfi, Positano, Ravello)
Italy

Absolutely my favorite part of the trip. Our driver was kind, patient, and an excellent driver!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer by watertaxi
Private Transfer by watertaxi
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Nov 20, 2023

Dear Karen,
I am so grateful for your kind words and glowing review!
It was a real plesure for me to work with you at your trip in my country: you were always very cooperative and kind!
I'm glad to know that you enjoyed your time together with our selected guides&drivers : we strongly believe that local trusty people make a great difference in a travel 😊!
If ever, I will be glad to plan your nextr trip to Italy!!

CIAO FROM ITALY 🇮🇹
Giulia

Great Trip
Italy | Oct 19 - Oct 28, 2023

F
Fredric E.
West Chester, PA | Reviewed on Nov 02, 2023
From the start of planning our trip to Italy through our return home, both Kimkim and our specialist, Guilia were amazingly helpful and friendly with great results. The trip planning was adjusted to meet our specific needs and budget. Once we arrived in Italy, we were met by our guide. Throughout our trip, we had scheduled dates and times for guides and drivers. Everyone was where they were supposed to be, on time. They were all very friendly and extremely knowledgeable. In a few... Read more

From the start of planning our trip to Italy through our return home, both Kimkim and our specialist, Guilia were amazingly helpful and friendly with great results. The trip planning was adjusted to meet our specific needs and budget.

Once we arrived in Italy, we were met by our guide. Throughout our trip, we had scheduled dates and times for guides and drivers. Everyone was where they were supposed to be, on time. They were all very friendly and extremely knowledgeable. In a few instances, due to weather conditions and in one case an unforeseen train delay, Kimkim was easily accessible and made changes as needed to support us.

The hotels were all well located and very nice. The staffs at all hotels were friendly.

We were very happy with the services provided by Kimkim and feel we got good value for what we paid. Next time we travel, we will use Kimkim and hopefully Guilia. We give them a 5 star review.

Hotel Reviews
HOTEL AL PONTE MOCENIGO

Nice hotel and big rooms. It was a bit awkward having to walk up and down steps to go from the lobby to our room with luggage, but that seems to be a reflection of Venice. Breakfasts were delicious and service very nice.

Authenticity & Character
Location
Hard to find our way around
Staff
Cleanliness & Comfort
Hotel Berchielli
Florence

Great location. Friendly, helpful staff. Very nice hotel. Our room was nice, the view, non-existent, unless you like looking at a wall.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel L'Orologio Roma
Roma

Great staff. Centrally located. Easy to get around. Beautiful rooms and hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Continental
Sorrento

Great hotel with a great location overlooking the Adriatic Sea high on the cliffs of Sorrento. Great breakfast, excellent staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Nov 03, 2023

Dear Fredric,

How nice reading your review! Thank you so much!!
I am really glad you had an amazing time here in Italy (this is always our purpose!!) visiting Venice, Rome and Sorrento.
I am also happy that our services met your expectations and that you enjoyed our driver services, hotel choices and guided tours.

It was a pleasure planning your trip. Thank you again for traveling with us, and I am looking forward to welcoming you again to our beautiful country!
I wish you all the best!!
Ciao!
Giulia

Great 1st-time Italy vacation
Italy | Sep 28 - Oct 12, 2023

Daniel
Daniel L.
Livingston, NJ | Reviewed on Nov 01, 2023
Kim Kim made it easy to crystallize our vacation plans and implement them. The lodgings they chose for us all exceeded expectations. Giulia did a great job arranging the details. She always responded quickly, and she always incorporated the changes we wanted. The tours and tour guides she picked for us were all first-rate. We especially appreciated her flexibility for us in Rome, when our visit coincided with very high hotel prices. We would recommend Kimkim to anyone, and especially... Read more

Kim Kim made it easy to crystallize our vacation plans and implement them. The lodgings they chose for us all exceeded expectations. Giulia did a great job arranging the details. She always responded quickly, and she always incorporated the changes we wanted. The tours and tour guides she picked for us were all first-rate. We especially appreciated her flexibility for us in Rome, when our visit coincided with very high hotel prices.

We would recommend Kimkim to anyone, and especially Giulia for anyone traveling to Italy. We had an amazing 2 weeks thanks to Kimkim.

Hotel Reviews
Hotel Berchielli
Florence

Great location, respectful and efficient hotel staff, with very comfortable accommodations. They charge a heckuva lot for laundry, but they all probably do that! I recommend to all.

Authenticity & Character
Welcoming decor, everything was clean, lots of great things nearby
Location
Very close to Ponte Vecchio
Staff
Cleanliness & Comfort
Il Parco

Simply a beautifully-kept and located place. A very convenient shuttle helped us up and down the hill. Very nice swimming pool too. The numerous, annoying flies (outside, NOT inside) weren’t their fault!

Authenticity & Character
Great landscaping
Location
Terrific views
Staff
Cleanliness & Comfort
Hotel Santa Chiara
Venice

The location, super close to the bus & train terminals, was perfect for us. It was more clean, modern and spacious than we expected, too. Staff was great too.

Authenticity & Character
Not charming, old and authentic, but we were fine with it
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

Excellent knowledgeable guide

Quality of Experience
Guides, Drivers and Staff
Pasta & Tiramisù Cooking Class
Pasta & Tiramisù Cooking Class
Rome

Very fun, nice to meet others this way

Quality of Experience
Food
Guides, Drivers and Staff
Vatican & Sistine Chapel Group Tour
Vatican & Sistine Chapel Group Tour
Rome

Big crowds, but our guide was really knowledgable

Quality of Experience
Guides, Drivers and Staff
Transport
Logistics of meeting place were confusing and inaccurate. We almost missed the tour
Tuscany: Leonardo da Vinci, Oil & Wine discovery tour
Tuscany: Leonardo da Vinci, Oil & Wine discovery tour
Italy

A bit too much time spent sitting and eating, but the da Vinci museum and winery were terrific

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Nov 03, 2023

Dear Anthony,

I wish to thank you for this great review, it makes my heart warm ! I love reading about your satisfaction in your first trip to Italy, and certainly not the last 😊 !
Knowing that you appreciated the selected accommodations, tours and flexibility, makes me very happy.
I will look forward to welcome you back once again!
Ciao !
Giulia

A great success
Italy | Oct 19 - Oct 28, 2023

Anthony
Anthony L.
Newark, NJ | Reviewed on Oct 29, 2023
Planning and arrangements were very easy and flexible. Giulia our specialist was fantastic and very helpful. We could not have done this trip as well without her. Our trip was a great success for the most part. Rainy weather is never great but we have enjoyed ourselves none the less.
We experienced significant travel delays on the high speed train from Florence to Naples (3 hour delay which nearly caused us to miss Pompei entirely). Thanks to Kimkim, this did not happen. In fact, we...
Read more

Planning and arrangements were very easy and flexible. Giulia our specialist was fantastic and very helpful. We could not have done this trip as well without her.

Our trip was a great success for the most part. Rainy weather is never great but we have enjoyed ourselves none the less.
We experienced significant travel delays on the high speed train from Florence to Naples (3 hour delay which nearly caused us to miss Pompei entirely). Thanks to Kimkim, this did not happen. In fact, we never felt alone or abandoned. They were always just a What'sAp message away and they responded quickly to whatever we had going on. Really top notch.

We had a nearly two hour delay traveling from Naples to Florence, which caused us to make our prescheduled Vatican tour within about ten minutes of the start time. Kudos to our drive and Kimkim for working with us as the delays mounted and for providing great assistance. We did not miss anything because of their attention to detail and staying in touch. Remember to download What'sAp--this was critical during challenging events.

I was, however, deeply disappointed with our tour guide on the day trip to San Gimignano and Volterra . Her driving was very fast and uneven, At least two or three of us were "car sick" from the style and type of driving--one of the more unpleasant car trips I have had in a long time. She was very efficient and we arrived and ended on time, but she was also very impatient, handled questions badly and was much too bossy. Not rude exactly, but not the temperament I would expect from someone running a tour.

Our hotel in Sorrento, Grand Hotel Aminata, was also a bit musty and probably the worst of the places we stayed. It had an excellent view of the harbor though which we loved. We are not fussy people, but our room had a slight, but distinct, smell that we did not like. Otherwise, the accommodations were excellent and well placed. The La Maison du Sage in Florence was particularly excellent and deserves special mention. Our stay at The Regency in Rome was also excellent (though we booked this directly).

Antonio, our driver (and guide) for the Sorrento and Amalfi Coast portion of our trip was excellent. He could not have been more courteous and friendly. He helped us deal with the delayed train and abbreviated Pompeii tour, and he drove us around the Amalfi Coast in style and comfort. P.S. Our guide Rafael at Pompeii was also excellent and we enjoyed his tour very much-if only it could have been longer but that was unavoidable.

We also highly recommend the EBIKE tour we took in Rome. Our guide Irina was excellent. Do this early in your stay if you can as it was a great way to survey the city and find points of interest.

Hotel Reviews
La Maison du Sage
Florence

This place was absolutely fantastic. The ambiance was so enchanting that we even bought a diffuser that smelled like the hotel. They brought us breakfast in our room, and everything was just perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Aminta
Sorrento

This hotel was a bit of a letdown. The room had a musty odor, and it was lackluster. However, the food was fantastic, and the shuttle service was convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Florence Food Tour
Florence Food Tour
Florence

This trip was a bit of a letdown. Our tour guide was a bit rude and drove crazy. It was so bad that we had to stop to let people out because they were feeling sick. The guide wasn't very pleasant, and it felt like she didn't let the whole experience breathe.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

This tour was fantastic! Our guide was great and managed to get us through as much as possible despite our delayed train.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome: E-Bike Evening Tour with Italian Dinner
Rome: E-Bike Evening Tour with Italian Dinner
Rome

The bike tour was one of the best things we did. Although we wished we had done it sooner in Rome to get a good feel for the city and then backfill the rest.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Nov 03, 2023

Dear Anthony,
thank you so much for this wonderful review!
It was my pleasure to work with you on the crafting planning of your perfect trip!
I am thrilled to know that your trip was amazing and that even if something didn't go exactly as planned because of the train delays, you were able to find the necessary support with our experienced team.
I love also the wonderul pictures that you shared, thanks so much!!
I will be looking forward to welcome you back in beautiful Italy,
until then, I wish you all the best!
Giulia

Where to Begin? An amazing Italian Adventure!!
Italy | Oct 3 - Oct 11, 2023

Lee
Lee S.
North Charleston, SC | Reviewed on Oct 14, 2023
Where to Begin? We had the trip of a Lifetime for our first visit to Italy! It was all because of our Travel Agent, Giulia! We worked with her over a few months to craft the best possible trip tailored to our requests and desires. Everything Giulia recommended and set up for our trip went off with out a hitch! We visited Rome, Venice and Lake Como! It was a great combination of wonderful places to sample some of the best sites, food, wine and excursions that Italy has to offer!
The tours,...
Read more

Where to Begin? We had the trip of a Lifetime for our first visit to Italy! It was all because of our Travel Agent, Giulia! We worked with her over a few months to craft the best possible trip tailored to our requests and desires. Everything Giulia recommended and set up for our trip went off with out a hitch! We visited Rome, Venice and Lake Como! It was a great combination of wonderful places to sample some of the best sites, food, wine and excursions that Italy has to offer!
The tours, hotels and transportation while in country were all top notch--all thanks to Giulia!
Thanks Giulia!! We will be coming back soon!
Ciao!

Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 15, 2023

Dear Lee,

Thank you so much for sharing this fantastic review about your trip to Rome, Venice and the Lake Como!! It's a pleasure to know that you enjoyed everything of your trip and I am glad we've been able to create unforgettable memories in my beloved country.
I wish you all the best, and I'm looking forward to welcoming you to Italy again!
Ciao!
Giulia

Outstanding experience which I never say!
Italy | Sep 30 - Oct 8, 2023

Elizabeth
Elizabeth M.
Nicetown-Tioga, PA | Reviewed on Oct 11, 2023
My son and I had the most amazing experience in Italy. When I was lucky enough to get connected with Giulia I shared what I was looking for. She put together the perfect trip for us, blending private and small group tours, wine tours, museums and our specific hotel needs. She did it all and was very organized-everything she planned went off without a problem. When does that ever happen? I even marveled at the way she had scheduled our museum times for when the museums were least... Read more

My son and I had the most amazing experience in Italy. When I was lucky enough to get connected with Giulia I shared what I was looking for. She put together the perfect trip for us, blending private and small group tours, wine tours, museums and our specific hotel needs. She did it all and was very organized-everything she planned went off without a problem. When does that ever happen? I even marveled at the way she had scheduled our museum times for when the museums were least crowded. As an example we went to see Michelangelo's David at 8 pm the one night the museum was open late. It was not at all crowded.
I have traveled all over the world and I have to say this was one of my most memorable trips. KimKim and Giulia were fantastic. Don't hesitate to use them. I will be using them for my next trip!

Hotel Review
Hotel Burchianti
Florence

wonderful small boutique hotel with incredible rooms and front desk staff who makes you feel special.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 11, 2023

Dear Elizabeth,

thank you very much for your great review! My goal is to plan the best experience for travellers in my country, so it's a big reward for me to read that your trip was one of my most memorable you ever had 💛 ! So, thank you again!!!
Bests,
Giulia

Our trip to Italy was fabulous!
Italy | Sep 22 - Sep 29, 2023

jen
jen b.
Glen Cove, NY | Reviewed on Sep 30, 2023
Our trip to Italy was fabulous! The excursions recommended by Marta were great! Having drivers to make sure we got to each new stop was very helpful. We are already thinking of our next trip! Read more

Our trip to Italy was fabulous! The excursions recommended by Marta were great! Having drivers to make sure we got to each new stop was very helpful. We are already thinking of our next trip!

Hotel Reviews
Palazzo Caracciolo Napoli - MGallery
Naples

Beautiful hotel with spacious rooms. The staff is helpful and welcoming. Very aware of dietary needs for the wonderful breakfast.

Authenticity & Character
Location
a short walk to lots of museums and restaurants
Staff
Cleanliness & Comfort
Porto Salvo B&B
Sant'Agnello

This hotel has a great location but it falls short on charm and hospitality.

Authenticity & Character
Location
perfect distance to the center of town and close to a beautiful piazza overlooking the sea
Staff
Cleanliness & Comfort
rooms sparcly appointed
Activity Reviews
Half day tour in Pompeii
Half day tour in Pompeii
Italy

We had a driver (he didn't speak english) it was a little confusing in the beginning but we figured it out. We upgraded our expereince to a small group guide instead of the head phone self guided tour. And we are glad we did!!! Pompeii is enormous and it was a wonderful experience with the tour guide.

Quality of Experience
Guides, Drivers and Staff
Transport
We had a hard time communicating.
Capri in a Day by boat
Capri in a Day by boat
Italy

Our Captain, Marco was fantastic! He was kind and knowledgeable about all the sites you can only see from the water. He told us of many different things we could chooses from on Capri for the 3 hours we were there.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Toso
Marta
Marta Toso
Local specialist in Venice, Italy | Replied on Oct 06, 2023

Hi Jen,
Thank you for taking the time to review your trip as this is really important for us to assess the quality of your trip and for future planning.
Happy you enjoyed your time in Italy, and that it got you thinking about your next trip!
All the best
Marta

We had a wonderful time in Italy, thank you very much!
Italy | Sep 14 - Sep 25, 2023

James
James P.
Carlisle, MA | Reviewed on Sep 26, 2023
Everything was exceptional! The tours and the tour guides were all incredible. The two tours we had with the same company, called Tuscany 4 Explore were awesome. We had the owner of the company, Luciana for a private day trip and she was lovely. Also, the tour guides at the Uffizi Gallery in Florence and Pompeii were also incredible. A couple of the hotels were hard to find, but all the hotels were incredible. Also, the trains and private drivers did an amazing job with being on time. ... Read more

Everything was exceptional! The tours and the tour guides were all incredible. The two tours we had with the same company, called Tuscany 4 Explore were awesome. We had the owner of the company, Luciana for a private day trip and she was lovely. Also, the tour guides at the Uffizi Gallery in Florence and Pompeii were also incredible. A couple of the hotels were hard to find, but all the hotels were incredible. Also, the trains and private drivers did an amazing job with being on time. We were never late or rushing for anything. I would definitely use private drivers for all my trips now. I would highly recommend using the Kimkim service and Liberty Travel in Italy. Thank you very much!

Hotel Reviews
Boutique B&B Torre de' Conti
Florence

Amazing hotel and friendly owners. Breakfast was great as well!!

Authenticity & Character
Location
The one issue here is that the hotel was really hard to find. The airline lost our luggage and when they tried to deliver it they could not find the hotel. There needs to be a sign on the road or something so that it is more recognizable.
Staff
Cleanliness & Comfort
Hotel L'Orologio Roma
Roma

We loved this hotel. Room was very nice and the roof deck bar is awesome. Very clean and friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Silvana Relais
Sorrento

This hotel is absolutely beautiful. With the private gate going in, we were stunned. Also the high ceilings in the room and everything just looked very beautiful! Also a great location near the center square. Staff was very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Montemare
Positano

This was by far the highlight of our entire trip in Italy. Hotel is in a beautiful spot with gorgeous views. We were absolutely stunned to find out that our room was upgraded to have a private balcony with Jacuzzi tub overlooking the ocean. It was beautiful. Also, the two-hour free wine happy hour was incredible, and the breakfast buffet was the best one we had in Italy. The only issue with this hotel is that it can get very busy during check-in, and it took a long time before we got to our room, and we had to carry out own bags because there wasn't enough staff available to help us. But otherwise, this was a great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Santa Chiara Boutique Hotel
Naples

This was a beautiful hotel. We loved the architecture. It was very difficult to find though because the street is closed down, so we had to walk with our luggage down a very small street to find it. There needs to be a bigger sign or something because it took us about 30 minutes to find it. But the room was really nice and the hotel inside is beautiful. Also the staff was really nice. It is in a great spot in Naples. Right in the middle of all the action.

Authenticity & Character
Location
Extremely hard to find, especially if the street is closed.
Staff
Cleanliness & Comfort
Activity Reviews
Sorrento Farm and Food Experience including Olive Oil, Limoncello, Wine tasting
Sorrento Farm and Food Experience including Olive Oil, Limoncello, Wine tasting
Sorrento

This tour was one of the highlights of our trip. The owners of the farm were so funny and nice, and explained everything so well. The tour was awesome to learn about all the agriculture in Italy. The food and wine were amazing as well. The actual owner of the farm made all the food farm to table. It was so great. Also, the owners picked us up at the last minute near our hotel because we had to switch dates due to the weather, which was very nice of them. Highly recommend this tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Uffizi Galleries private Tour
Uffizi Galleries private Tour
Florence

Our tour guide was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Tuscan Castles Tour with Food & Wine - small group
Tuscan Castles Tour with Food & Wine - small group
Italy

This was an amazing tour. We loved Luciana, we actually had her for two of our tours this week. The Castle was amazing and we got a tour and wine tasting from the actual owner of the castle which was awesome. Highly recommend this tour. Also lunch and wine was very good.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cinque Terre Day Trip
Cinque Terre Day Trip
Italy

This day trip was incredible. Luciana who is the owner of the company took us on this tour. Everything was great. We got to see 4 places instead of three and made it to Pisa. I think it was a little rushed, but we didn't mind. We could have just done 3 spots and spent a little more time in each of them instead of going to a 4th spot. I also liked how we took the boat at first and then switched to the trains, because the boat ride was very rocky and sometimes, we get seasick. The lunch was one of the best meals we had in Italy. Luciana is an extremely great tour guide and provides a great experience. We loved this day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Group Tour
Vatican & Sistine Chapel Group Tour
Rome

It was great and tour guide was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Pompeii Walking Tour
Explore Pompeii Walking Tour
Italy

Great tour guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Bye Bye, Italy!
Bye Bye, Italy!
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Sep 27, 2023

Dear James,
I am so grateful for your kind words and glowing review!
It was a real plesure for me to work with you at your trip in my country: you were always very cooperative and kind!
I'm glad to know that you enjoyed your time together with our selected guides and that you would definitely use private drivers for all your trips now 😊!
CIAO FROM ITALY 🇮🇹
Giulia