Quick trip to Cairns and Brisbane
Aug 16 - Aug 22, 2023
Vickie was incredibly responsive and planned our short trip in record time. She was patient with me as it took me time to review and consider and then commit to the trip. I loved the tours she set up for us in Cairns and Birsbane; they were remarkable! It would have been helpful to know what we needed to bring on the tours, such as a towel for the Great Barrier Reef, and it would have been good to know that some activities/opportunities sell out in advance, such as photos of us holding a koala.
The drivers who picked us up were prompt, kind and excellent drivers.
I wasn't thrilled with one of the hotel selections, but a family with young kids would have loved it more than me and a teenager who were there just to sleep.
The travel service, specifically Louise, was wonderful when we had to make last minute changes to our itinerary. She was terrific and efficient!
I would use Vickie, Louise and Kimkim again!
Very nice staff and lovely pools. Great for families with young children. Room was a bit dated and the Wifi was so bad that we couldn't watch tv. The safe was locked when we arrived and the remote to work the air conditioning was missing, but staff came very quickly to help us. We only ate breakfast at the hotel, but the food was good. The resort is a bit farther from the Cairns hub than I would have liked; we had to taxi or Uber to dinner and to the tours. Overall, a good place to stay.
Convenient location for us to go to Suncorp stadium. Not too far a walk from South Bank, which had more restaurants and one of our tours (to Lone Pine Sanctuary). Wonderful to have a kitchenette! Lots of light and great views from our room. Reception staff were very nice. A knowledgeable concierge would have been very helpful.