1. Italy
  2. Italy Trip Reviews
  3. Italy for the First Time: A Family Adventure from Milan to Rome

Wonderful trip to Italy
Italy | May 10 - May 17, 2026

S
Scott H.
Ashburn, VA | Reviewed on May 18, 2026

We very much enjoyed our trip to Cinque Terre and Rome. Leslie took the time we had available and our particular desires and made a truly memorable experience. The choice of Sestri Levante in particular was great as a base for going to Cinque Terre. The Colosseum and Roman forum tour with Gigi was phenomenal as was the Appian Way ebike tour with Alessandro from Bikeology. Kimkim provided stellar customer service and handled the details making this an easy trip. It was especially helpful to have they there to help when a 3hr customs line caused us to miss our train and they seamlessly obtained new tickets. They also were able to get a refund from a tour that was moved to a location and time that didn’t suit due to weather. Truly great customer service and I would highly recommend them to anyone visiting Italy.

Local specialist: Leslie Tranchina
Leslie
Leslie Tranchina
Local specialist in Bologna | Replied on May 20, 2026
Dear Scott, Thank you so much for this wonderful feedback 😊 It truly makes me so happy to hear that you enjoyed both Cinque Terre and Rome and that the trip became such a memorable experience for you. I’m especially glad you appreciated Sestri Levante as a base — I always feel it offers such a beautiful balance between authenticity, relaxation, and easy access to Cinque Terre. And what wonderful choices for experiences! Gigi and Alessandro are both truly passionate about what they do, so... Read more

Dear Scott,

Thank you so much for this wonderful feedback 😊

It truly makes me so happy to hear that you enjoyed both Cinque Terre and Rome and that the trip became such a memorable experience for you.

I’m especially glad you appreciated Sestri Levante as a base — I always feel it offers such a beautiful balance between authenticity, relaxation, and easy access to Cinque Terre.

And what wonderful choices for experiences! Gigi and Alessandro are both truly passionate about what they do, so I’m thrilled to hear their tours became highlights of your trip 😊

Most importantly, thank you for recognizing the support side of our work as well. Travel does not always go exactly as planned, so being there to help quickly and smoothly when unexpected situations arise is something we deeply care about.

It was honestly a real pleasure helping you discover Italy, and I truly hope this journey will remain a beautiful memory for a very long time.

Warm regards from Italy 🇮🇹
Leslie

Read all Italy reviews