Patagonia
Argentina | Dec 12 - Dec 14, 2018

Monica
Monica P.
United Kingdom | Jan 30, 2019

Pros: Smooth booking process, quick turnaround to our requests, professional dialogue and we got compensation (other services) or refund for all travel inconveniences. The services we did benefit from (tours, accommodation) were of good quality.
Cons: one day tour was not what we asked to book, and one day tour was cancelled due to transportation issues at one of kimkim’s partner.
Martin was very cooperative, communixative, reaponsive and went above and beyond to solve the issues in such a manner that he managed to minimise our travel discomfort.

Local specialist: Martin Ogawa
Martin
Martin Ogawa
Local specialist in Buenos Aires | Jan 30, 2019

Hi Monica,

Thank you very much for taking some time to write your comments about the trip. Your feedback is really important to keep working in order to improve our services all the time.
Hope to see you again traveling with KimKim
Martin