Bergen Scenic and Hiking
Norway | Jun 30 - Jul 7, 2017

P
Peter R.
New York, NY | Jul 21, 2017

Nearly perfect, but one suggestion: the agent might let the client know when to expect to receive confirmation and final details....versus having the client wonder when are the details coming (we became a little anxious so we asked)....especially important for a first-time client.

Linda was great and went the extra mile to deal with an extra night....

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Rykene | Jul 21, 2017

Hi Peter, thank you for your feedback, very important one!

During the peak season it does sometimes take a bit of time to get all the final details. A lot of services and products to be finalized and fit together with information from the different suppliers. I will improve this process and make it more clear to the client when they can expect the final details. Thank you for the feedback.

It was a pleasure to have you and Alden in Norway!