KimKim service was fantastic and will use again!
Mexico
|
Sep 22 - Sep 26, 2022
This was my first time using KimKim and was phenomenal in many ways. It was like having a personal guide with me and my group of 8 friends throughout my entire birthday celebration.
They set up a personal chef, photographer, five days of transportation and excursions.
The only thing that I am not totally favorable about is the lack of transparency in the pricing model. I had a friend to cancel and hike I understand the no refund policy after thirty days, we all know that all excursions can be cancelled and refunded up until
About 48 hours before the trip.
But, I will let that go because everything was planned out perfectly and took allllllllllll the stress away from me. Any issues that we had Ximena and Melina were only a WhatsApp chat away. I honestly rate these ladies 7 stars!!!!!!
Leslie did great on the planning but was often slower for someone who lacks patience (me), but once the trip was handed over the Ximena and Melina the responses were within seconds. This brought me so much comfort and my group was amazed at how responsive they were at all hours!!!
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