Axel, who stepped in for Oleksandra, was also...
Patagonia | Mar 9 - Mar 22, 2023

Beverly
Beverly L.
Birmingham, MI | Reviewed on Mar 29, 2023

Axel, who stepped in for Oleksandra, was also amazing! Their attention to details and their excellent communication were very much appreciated.

Hotel Reviews
Hotel Director Vitacura
Santiago, Vitacura, Región Metropolitana
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Calafate Parque Hotel
El Calafate
Authenticity & Character
Location
Loved the location. Easy walk to El Calfate!
Staff
Cleanliness & Comfort
Rendez-Vous Hotel Buenos Aires
Buenos Aires

From the moment I walked in, I didn’t care for it. I didn’t like the dreariness of the lobby. The location was not good either. I never saw the room because we opted to find another hotel before check-in. This was not at all on par with our other hotels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day Torres del Paine with Milodon Cave
Full day Torres del Paine with Milodon Cave
Puerto Natales

Beautiful although cloudy weather precluded seeing the beauty of the area. We only saw lakes!

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in Santiago
Arrival in Santiago
Santiago

I loved Santiago. I booked a private tour and Angelika was a great guide! I also did a hop on hop off which I thoroughly enjoyed.

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Full-Day Tour
Perito Moreno Full-Day Tour
El Calafate

Gorgeous scenery!

Quality of Experience
Guides, Drivers and Staff
Transport
Boat hovered by glaciers to give us ample time for photos.
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires

This was a great experience. The show was excellent and we had great seats.

Quality of Experience
Food
I was looking forward to the steak but it was very tough.
Guides, Drivers and Staff
Driver was very friendly and pick up and drop off was timely. Staff at tango show was quite attentive.
Transport
Trekking in El Chalten from El Calafate
Trekking in El Chalten from El Calafate
El Calafate

This would have been a lot better if our tour guide had provided us with (1) an option for the day and (2) if she had provided a map of our trail. According to the tour description we were to choose from 4 options for the day. Didn’t happened - the option was selected for us. Secondly, the tour guid got off at option one and we were left with only the bus driver who dropped us off at a hostel, procured our lunch then provided no direction as to where to go from there. We ended up not even seeing the sight we were supposed to see. Also, the guide spent 3/4 of the time speaking Spanish and very little time with English even though many if not most of the people in our tour were English-speaking. The only saving grace was that it was a beautiful day for a hike and the scenery was amazing!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Oleksandra Stefanyuk
Oleksandra
Oleksandra Stefanyuk
Local specialist in Buenos Aires | Replied on Mar 31, 2023

Hi Beverly,

Thank you very much for your feedback!

We both (Axel and I) are glad that you had a great time! Hope to see you again in Chile and Argentina, visiting places that you did not visit during this opportunity! :)

Thank you!
Oleksandra and Axel