Exceptional service, exceptional vacation!
Galapagos Islands
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Dec 9 - Dec 22, 2022
We could not have been happier with the service we received from the kimkim team! Lucia and Angel responded immediately to our questions before and during our travel. Every possible effort was made on their part to ensure we had a safe and exciting vacation with exceptional guides at every turn.
Our time in Peru was a once-in-a-lifetime experience! We had an amazing tour of Lima (thank you Juana!), an educational Sacred Valley tour (thank you Henry!). Lucia and Angel reserved Andre as our Machu Picchu guide and he was perfect for us. Andre taught us about Incan culture and history as well as the integration of Incan beliefs into everyday Peruvian life. This was a highlight of our stay in Peru.
Juan Carlos led an exceptional excursion in Cusco and we can personally recommend his services. There were extenuating circumstances during our Cusco stay but Juan Carlos and the kimkim team made sure that we remained comfortable and cared for without interruption.
Off to Ecuador where we were treated like royalty by Angel and Sebastian in Quito. The next morning, we flew to the Galapagos and the attention from the kimkim staff did not disappoint. Rita was attentive to our every need (drivers, boat transfers, flights, ferries) --- she could not have done more for us! Julio (our guide for nature hikes) was knowledgeable, humorous and energetic.
Definitely take the snorkeling trip to the uninhabited island and try to secure Ricardo as your guide. He and the boat captain went above and beyond to create a memorable experience for everyone. The food and staff on board the Nautilus were friendly and accommodating in every detail.
Our final stop was at the Middle of the World where Marco provided an interesting and amusing tour. We truly enjoyed our time with him. Before we boarded our flight home, Angel took the time to meet us personally at the airport and share much-deserved hugs and farewells.
Because of an unexpected event in Peru, we were unable to meet our daughter on the Galapagos Islands as stated on our original itinerary. Lucia and Angel not only ensured that she was able to participate in the activities as planned, they also rescheduled events for us back in Peru until we could join her. We were never concerned for her safety and she even got one-on-one tours from the guides on the Galapagos Islands.
A final observation: You will not be disappointed with the service provided by this kimkim team. Lucia and Angel managed everything: meals, tickets, transfers, taxis, luggage transport, tours, entrance fees... the list is lengthy! You will be well taken care of and can be secure knowing that your agents are on top of every activity, hotel, and transportation need.
No one could have asked more from Lucia and Angel. We recommend them --- and the tour they created for us --- without reservation!
Happy travels to Peru and Ecuador, everyone!
Barb and Dan
Hotel Reviews
Great food, excellent and attentive staff. Fun location near the mercado and a short walk from the plaza.
Location in a funky part of Lima: short walk to Larcomar and Miraflores park.
Gorgeous setting, fabulous food, great staff. The room itself was basic, but we were outside most of the time. Beautiful setting near mountains and the river. The town of Ullantaytambo is not remarkable, but it's lively and interesting!
Great pool!
Sea breezes lulled us to sleep!
Activity Reviews
We had a unique experience due to political upheaval --- our guide kept us safe and informed!
We were blown away by Andre and our experience at the citadel. Mystical, practical, humorous, intelligent... an indescribable experience.
We enjoyed an amusing and educational tour of the area and the peoples of Cusco!
Marco was hilarious and was a good sport while we practiced our Spanish and asked him to take photos.
We were unprepared for the amazing the boat ride! Schooner to the island, hike to a spectacular view, snorkeling with penguins and sharks and sea lions. And they never stopped feeding us on the boat!! Breakfast, snack, lunch, snack, snack. Lovely voyage!
Delightful night time boat shuttle to an adorable restaurant.
One of the highlights of the islands! If you want to see tortoises, take this tour!
I am really happy that you had a wonderful experience with us :)
it was lovely meeting you guys I will appreciate those memories forever, especially your day of arrival in Quito and that perfect dinner night!!!
I hope you can come back soon since Amazon is waiting for you, I know the next time you will be speaking Spanish that will enhance the experience in a memorable way!
It's hard to put in words everything I felt... Read more