Planning Your Visit to Cuba
Cuba | Aug 4 - Aug 10, 2018

Barbara F.
Cambridge, MA | Reviewed on Aug 12, 2018

Eiser was our guide and he was excellent in his knowledge of Cuba and his awareness of our needs. His driving on the trip to Trinidad was excellent and navigated the many pot holes with extreme expertise and diligence. He made the trip fantastic with his calmness and willingness to go the extra mile for whoever needed it. There was one participant who was quite difficult at times, and always late for whatever we were doing and complained about everything, but he showed great equanimity, was able to calm her down and many times I marveled at how he did it as I would not have been able to manage my annoyance if I'd been having to deal with her. The highlight for me was Trinidad and our hosts couldn't have been more warm and inclusive as if we were members of their own family. Osi and Miguel. We met her mother, daughter and grandchild, so 4 generations and even an adorable puppy! Our tour guide for the day was also excellent and it was great to have a chance to meet a wide-range of Cuban people. I consulted the recommendations on the itinerary many times and although I didn't get to try most of them, it was comforting to have. I did manage to get to a great Jazz club the last night and that was a highlight.

Local specialist: Karin Eckhard
Karin Eckhard
Local specialist in Madrid, Spain and USA | Replied on Sep 28, 2018

Hi Barbara,
Thank you very much for taking the time to write us such a lovely review. I am so pleased that you had a fantastic trip to Cuba and that you were able to experience the real Cuba! Eiser is an amazing guide and valued part of our team in Cuba. Thank you for sharing your photos, you got some really excellent shots.
Thank you for traveling with us! I hope that I am able to plan another trip for you in the future. We are also specialist for Spain and Portugal through the KimKim site.

Warm regards,