Trip to Costa Rica - Nov 18 - Nov 24, 2018

Traveler: joanne r. - Local specialist: Mónica Meneses

Everything was well planned out for us which made the trip so easy. We had a few challenges with the EcoLodge in LaFortuna - while breakfasts were excellent , the lunch we had there was BAD, fish was old and made our stomach upset. Also the hair dryer burst into flames while in use. The receptionist had the hair dryer replaced but we were nervous about the electrical outlet being hazardous and were unwilling to use any others nor would we use the replacement hair dryer - there were NO compensation offered for this. All other hotels had no issues and were very nice. All excursions were enjoyed ( rafting, zip-lining, nature tour, boat tour/snorkeling, turtle watch). The nature walk in Monteverde was nice - however the tour was regarding plants, insects, and birds and we'd asked to see wildlife (sloths, monkeys, tucans, mackaws) so that was a let down - park informed us we should have been signed up for a night tour to see that. I'm glad Monica really encouraged us to get the hot spot Wi-Fi and the GPS - they were extremely beneficial!

Mónica Meneses profile photo
Mónica Meneses, local specialist, responded to this review:

Hi Joanne,
We're so happy that you had a great and calm trip here in Costa Rica! As I mentioned to you, we will absolutely keep in mind your comments about the incident with this hotel to keep providing the best services possible in each area.
We hope you come back and visit us again for new experiences!

Kind regards,
Mónica