We made a fairly last minute decision to take our family of 4 to Costa Rica in July. Without enough time to research an itinerary, we are so glad we found kimkim online. Working with our trip planner, Adriana, was effortless and she planned a fantastic vacation for us!
Some comments on the service first. Adriana was extremely responsive. Using kimkim's messaging service, I received texts when she sent updates which allowed us to plan the trip very efficiently. We caught up by phone as well when a couple of quick decisions needed to be made and I was really impressed with her knowledge of the local hotels, restaurants and activities. While we were in Costa Rica, we reached out a couple of times just to let her know how great the trip was and, again, she responded immediately, making us comfortable that we could reach her if we had a problem.
We made a couple of decisions on activities, but for the most part Adriana planned our itinerary and her choices were excellent. We did at least 3 guided tours at popular local attractions which offer multiple guide options. Her resource choices were awesome - extremely knowledgeable and with great language skills (we are English-speaking with some Spanish skills). Her hotel choices also were excellent. We stayed in four places and it was clear at each stop that she knew the venues well and had taken our interests into consideration (pools, views, rooms together).
After speaking with Adriana, we decided not to rent a car. Given the number of times we moved, it made the transportation logistics important. Every transfer she set up showed up on time, the drivers and boat operator were efficient and professional and we were so happy in the end with our decision as the driving would not have been impossible, but challenging.
FInally, a few words about Costa Rica if you are considering it as a destination. We loved this country! The people are very friendly and the variety of activities, terrains and even weather is incredible. We were there during rainy season but even so really enjoyed the trip (if you go at the same time, bring a quality rain jacket and a quick dry shoe option). Highlights for us were the Selvatura Park in Monteverde and our tour of the Manuel Antonio National Park. If you stay in Manuel Antonio, consider La Mariposa - it's beautiful and the service is fantastic.
We definitely will use kimkim again - thanks again to Adriana and the team for giving us such a special experience!
Hello Sarah,
Thank you very much for your nice comments about your trip to Costa Rica.
I am so happy to hear that all the services fullfield your expectations and that the hotels, activities, transportations and the Costarican people made a nice and unique family vacation for you.
I hope to help you again in the future when you come back to enjoy a new adventure with us. It will be my pleasure to assist you.
All the best to you and your family!
Adriana