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  3. we are going on a cruise and looking for shores excursions and will be in tokyo for 2 1/2 days before we depart

All the guides were great. Leny was fantasti...
Japan | Sep 16 - Sep 22, 2026

D
david b.
Miami, FL | Reviewed on Oct 07, 2026

All the guides were great. Leny was fantastic putting the trip together. She had to make changes on the fly because of a typhoon which changed our itinerary overnight. I would strongly recommend her.

Hotel Review
Marufukuro

We never stayed there because of a typhoon

Authenticity & Character
N
Location
Never made it there
Staff
N
Cleanliness & Comfort
N
Activity Reviews
Tokyo Artisan Traditions & Old-Town Discovery with Edo Kiriko Experience with English-speaking guide and Vehicle
Tokyo Artisan Traditions & Old-Town Discovery with Edo Kiriko Experience with English-speaking guide and Vehicle
Tokyo

The etching of glass was interesting and not as difficult as I thought it would be The instructor was great. I would recommend it

Quality of Experience
Great
Guides, Drivers and Staff
Transport
Kintsugi Experience in Tokyo: The Art of Golden Joinery
Kintsugi Experience in Tokyo: The Art of Golden Joinery
Tokyo

Very tedious and difficult It’s not something that you could do on your own It was a very interesting experience which is unique to japan

Quality of Experience
Guides, Drivers and Staff
Transport
We went by taxi. Difficult to get in because the elevator does go down to the basement until the time of the experience
Forge Your Own Piece of Japanese Craftsmanship: Traditional Knife-Making Workshop in Kyoto
Forge Your Own Piece of Japanese Craftsmanship: Traditional Knife-Making Workshop in Kyoto
Kyoto

Great guys who were helpful. Hard work. 3 hours it took to make the knifes There were two different places to make the knives. One is for a private lesson and the other is for a group. I would strongly recommend the private lesson. It’s not easy because you pound the steel until the metal is thin

Quality of Experience
Guides, Drivers and Staff
Transport
He was great because we went to the wrong place initially but everything worked out fine
Welcome (Yokoso) to Tokyo!
Welcome (Yokoso) to Tokyo!
Japan

He was fantastic. Fun. Friendly and easy to talk to. Lots of walking Helpful when we were looking for a map. Went to dinner with him to a local restaurant which was great

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Port of Osaka to Kyoto City Center
Transfer from Port of Osaka to Kyoto City Center
Japan

The driver spoke no English and told us to the front of the department store and the guide was at the back of the store which took 1 hr to meet the guide

Quality of Experience
Guides, Drivers and Staff
Transport
Best Of Shibuya Food Private Tour - Evening
Best Of Shibuya Food Private Tour - Evening
Tokyo

She was great. Lots of food and interesting food. Enjoyed your company and was knowledgeable Would strongly recommend her and the tour. Lots of walking Need to be in reasonable shape

Quality of Experience
Guides, Drivers and Staff
She was great. Interesting culture
Transport
Tokyo After Dark: Golden Gai Night Walk (2 Hours)
Tokyo After Dark: Golden Gai Night Walk (2 Hours)
Tokyo

He was great Went to bars and had a drink. Bars are very small. Area was weird with lots of young women outside trying to talk to men. Very safe

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Evening Gion Food Tour
Kyoto Evening Gion Food Tour
Kyoto

We did not do the evening tour because of a typhoon which affected our time in Kyoto She was great interesting with different food

Quality of Experience
Guides, Drivers and Staff
Transport
We was poorly informed about our initial meeting place
Local specialist: Leny Vergara
Leny
Leny Vergara
Local specialist in Tokyo, Japan | Replied on Oct 08, 2026
Hi David and Susan, Welcome home! I hope you're both well-rested and settling back in comfortably. Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed your trip overall, especially your time in Tokyo. While I’m sorry the typhoon delayed your cruise arrival and caused you to miss your hotel stay, I’m glad my team and I were able to find a solution. Regarding the transfer from the Port of Osaka, it would have been helpful if we had been notified through... Read more

Hi David and Susan,

Welcome home! I hope you're both well-rested and settling back in comfortably.

Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed your trip overall, especially your time in Tokyo. While I’m sorry the typhoon delayed your cruise arrival and caused you to miss your hotel stay, I’m glad my team and I were able to find a solution.

Regarding the transfer from the Port of Osaka, it would have been helpful if we had been notified through our support space at the time, as we could have assisted in locating your driver more quickly. Nonetheless, I will share your feedback with our local partner so they can continue improving the experience for future travelers.

I’m also glad our partner was able to accommodate the last-minute changes after your overnight stay in Kyoto was no longer possible. I understand the meeting point for the replacement Kyoto market food tour was a bit confusing, and I appreciate you bringing this to our attention. Despite the short notice, our partner did their best to adjust the arrangements so you could still enjoy your time in Kyoto, and I’m happy everything worked out well in the end.

While I’m sorry you missed the wagashi-making experience as you only have a day in Kyoto, I’m delighted to hear that you thoroughly enjoyed the knife-making experience and the food tour in Kyoto. I’m also pleased we were able to adjust the arrangements to ensure you could still make the most of your visit.

It was a pleasure helping you plan this trip, and I’m grateful for the opportunity to be part of your journey. Thank you!

Wishing you both many wonderful memories from this adventure, and I hope I’ll have the opportunity to help plan another trip for you in the future.

Best regards,
Leny

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