Japan trip | 2016, Japan - Nov 15 - Nov 24, 2016
We had a great trip! It made planning easier as we could focus more on what we wanted to see and less about what hotels to stay in. One of the hotels in particular, the ryokan in Kinugawa, was definitely not something we would have chosen ourselves and was a highlight of the trip.
One of things that could have been improved would have been a clearer picture of how the process worked. It wasn't clear when hotels would be booked, when final payment would be required, and expectations of what I could ask for before/during the trip.
In addition to suggested places/attractions, it would also have been handy to have restaurant/food recommendations that are culturally unique.
Kishiko was very helpful and cordial throughout the planning process. Her travel plan was very thorough and certainly came in helpful. The extra mile she went to ensure our train tickets were sorted during the trip was really appreciated!
What could have been improved was more upfront communication throughout the planning process. It wasn't always clear where things were at and it was left up to me to periodically check in.