Jordan 2 day trip, Jordan - Mar 16 - Mar 17, 2018

Traveler: Pheroze K. - Local specialist: Carmen Scholten

The trip planning had up and downs with regard to hotels. Carmen suggested the Movenpick as a 5 star option, but I had already seen that rooms were not available. She then came back with news that rooms were not available and suggested the option of the Hyatt Zamman as a 5 star option. Turns out it was not even a part of the Hyatt chain but just a local hotel claiming to be 5 star but certainly not of international standard. I had to demand WiFi in the room ( arranged finally after being told that WiFi was only in community areas).
The driver and car assigned were good (once one got accustomed to the strong cigarette smell).

Carmen Scholten, local specialist, responded to this review:

Dear Pheroze,

Thank you for your feedback. We always appreciate the opportunity to upgrade our services. Due to availability, the hotel you stayed in was the best option we could find for you. I would have loved to known about the driver right away so we could have taken action, just like we did when you contacted us about the hotel. We hope you had a lovely time in Jordan and inspired you to get visit this beautiful country another time.

Thank you for traveling with In2Jordan!

Carmen