Peru Sacred Valley - Urubamba, Pisaq, Ollantaytambo - May 31 - May 31, 2017

Traveler: Charles M. - Local specialist: Mayra Callo

The service provided was the best I have ever encountered. I highly recommend using the kimkim service in Peru and particularly Mayra and James MacKender.

Mayra was terrific to work with. She was very responsive during a very difficult time in Peru. A strike in the Sacred Valley was announced for the same time I had booked a tour with kimkim. Mayra showed empathy and concern and worked with me to plan alternate contingencies and to keep me updated on the latest news. I heard from her from late at night to early in the morning. She stayed with me as things changed and I felt like she really cared about me and my trip. She made it happen, and our tour was completed and we arrived at Machu Picchu on time. She followed up afterward to make sure everything was okay.

Mayra Callo profile photo
Mayra Callo, local specialist, responded to this review:

Thanks, Charles, was a pleasure to have you with us. Glad we finally got the trip together that you wanted all along! Hope to see you back in Peru soon, best Mayra & James